Washing Machine

User's Manual

5083 FYE
5104 FYE
 Please read this user manual first!
Dear Customer,
We hope that you get the best results from the product which has been manufactured in
state-of-the-art plants and passed through a strict quality control procedure.
Therefore, please read the entire user manual carefully before using the product and
keep it as a reference for future use. In case of transferring the product to someone else,
give the manual as well.

The user manual will help you use your machine in a fast
and safe way.
• Read the user manual before installing and starting your product.
• Always follow the safety instructions.
• Keep this user manual within easy reach for future reference.
• Read also the other documents supplied with the product.
Remember that this user manual is also applicable for several other models. Differences
between models will be identified in the manual.

Explanation of symbols
Throughout this user manual the following symbols are used:
C Important information or useful hints about usage.
A Warning for hazardous situations with regard to life and property.
B Warning for electric shock.
2820522637_EN/090112.1752

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TABLE OF CONTENTS
1 Your washing machine 4 Special programmes. . . . . . . . . . . . . . 19
Temperature selection. . . . . . . . . . . . . 19
Overview . . . . . . . . . . . . . . . . . . . . . . . 4
Spin speed selection . . . . . . . . . . . . . 20
Technical specifications . . . . . . . . . . . . 5
Programme and consumption table . . 21
2 Important safety Auxiliary function selection . . . . . . . . . 22
instructions 6 Starting the programme . . . . . . . . . . . 23
Child Lock . . . . . . . . . . . . . . . . . . . . . 23
General safety . . . . . . . . . . . . . . . . . . . 6
Progress of programme . . . . . . . . . . . 24
Intended use . . . . . . . . . . . . . . . . . . . . 6
Loading door lock. . . . . . . . . . . . . . . . 24
Children's safety . . . . . . . . . . . . . . . . . . 7
Changing the selections after programme
has started . . . . . . . . . . . . . . . . . . . . . 24
3 Installation 8
Canceling the programme . . . . . . . . . 24
Appropriate installation location . . . . . . 8
Removing packaging reinforcement . . . 8 6 Maintenance and cleaning 25
Removing the transportation locks . . . . 8 Cleaning the detergent drawer . . . . . . 25
Connecting water supply . . . . . . . . . . . 9 Cleaning the loading door and the
Connecting to the drain . . . . . . . . . . . . 9 drum . . . . . . . . . . . . . . . . . . . . . . . . . 25
Adjusting the feet . . . . . . . . . . . . . . . . 10 Cleaning the body and control panel. . 25
Electrical connection. . . . . . . . . . . . . . 10 Cleaning the water intake filters . . . . . 25
First use . . . . . . . . . . . . . . . . . . . . . . . 11 Draining remaining water and cleaning the
Disposing of packaging material . . . . . 12 pump filter . . . . . . . . . . . . . . . . . . . . . 26
Transportation of the product . . . . . . . 12
Disposing of the old product . . . . . . . . 12 7 Troubleshooting 28

4 Preparation 13
Things to be done for energy saving . . 13
Sorting the laundry . . . . . . . . . . . . . . . 13
Preparing laundry for washing. . . . . . . 13
Correct load capacity . . . . . . . . . . . . . 14
Loading the laundry . . . . . . . . . . . . . . 14
Using detergent and softener . . . . . . . 15
Tips for efficient washing . . . . . . . . . . 17

5 Operating the product 18

Control panel . . . . . . . . . . . . . . . . . . . 18
Preparing the machine . . . . . . . . . . . . 18
Programme selection . . . . . . . . . . . . . 18
Main programmes . . . . . . . . . . . . . . . 18
Additional programmes . . . . . . . . . . . 19

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 1 Your washing machine
Overview

8 1

1- Power cable 5- Adjustable feet

2- Top panel 6- Loading door
3- Control panel 7- Detergent drawer
4- Filter cap 8- Drain hose

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Technical specifications

Models (EN) 5083 FYE 5104 FYE

Maximum dry laundry capacity (kg) 5 5
Height (cm) 84 84
Width (cm) 60 60
Depth (cm) 47 47
Net weight (±4 kg.) 60 60
Electrical input (V/Hz) 220-240 V / 50Hz
Total current (A) 10 10
Total power (W) 2000-2350
Spin speed (rpm max.) 800 1000
Stand-by mode power (W) 1.35 1.35
Off-mode power (W) 0.25 0.25

C Technical specifications may be changed without prior notice to improve the quality
of the product.
C Figures in this manual are schematic and may not match the product exactly.
C Values stated on the product labels or in the documentation accompanying it
are obtained in laboratory conditions in accordance with the relevant standards.
Depending on operational and environmental conditions of the product, these values
may vary.

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 2 Important safety instructions
This section contains safety instructions • The water supply and draining hoses
that will help protect from risk of personal must be securely fastened and remain
injury or property damage. Failure to undamaged. Otherwise, there is the
follow these instructions shall void any risk of water leakage.
warranty. • Never open the loading door or
General safety remove the filter while there is still
water in the drum. Otherwise, risk of
• 8 years and older children and people flooding and injury from hot water will
with reduced physical, sensory, and occur.
mental abilities as well as unskilled
or inexperienced persons can use • Do not force open the locked loading
this appliance provided that they are door. The loading door will be ready
supervised and instructed on safe to open just a few minutes after the
use of the appliance as well as to the washing cycle comes to an end.
related dangers. Children should not In case of forcing the loading door
play or tamper with the appliance. to open, the door and the lock
Cleaning and user maintenance mechanism may get damaged.
should never be performed by • Unplug the product when not in use.
children unless supervised by a • Never wash the product by spreading
responsible adult. or pouring water onto it! There is the
• Never place the product on a carpet- risk of electric shock!
covered floor; otherwise, lack of • Never touch the plug with wet hands!
airflow beneath the machine will Never unplug by pulling on the cable,
cause electrical parts to overheat. always pull out by grabbing the plug.
This will cause problems with your • Use detergents, softeners and
product. supplements suitable for washing
• Do not operate the product if the machines only.
power cable / plug is damaged. Call • Follow the instructions on the textile
the Authorized Service Agent. tags and on the detergent package.
• Have a qualified electrician connect • The product must be unplugged
a 16-Ampere fuse to the installation during installation, maintenance,
location of the product. cleaning and repairing procedures.
• If the product has a failure, it should • Always have the installation and
not be operated unless it is repaired repairing procedures carried out
by the Authorized Service Agent. by the Authorized Service Agent.
There is the risk of electric shock! Manufacturer shall not be held
• This product is designed to resume liable for damages that may arise
operating in the event of powering from procedures carried out by
on after a power interruption. If you unauthorized persons.
wish to cancel the programme, see Intended use
"Cancelling the programme" section. • This product has been designed for
• Connect the product to a grounded domestic use. It is not suitable for
outlet protected by a fuse complying commercial use and it must not be
with the values in the "Technical used out of its intended use.
specifications" table. Do not neglect • The product must only be used for
to have the grounding installation washing and rinsing of laundry that
made by a qualified electrician. Our are marked accordingly.
company shall not be liable for any • The manufacturer waives any
damages that will arise when the responsibility arisen from incorrect
product is used without grounding in usage or transportation.
accordance with the local regulations.

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Children's safety
• Electrical products are dangerous for
the children. Keep children away from
the product when it is in use. Do not
let them to tamper with the product.
Use child lock to prevent children
from intervening with the product.
• Do not forget to close the loading
door when leaving the room where
the product is located.
• Store all detergents and additives in a
safe place away from the reach of the
children.

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 3 Installation
Refer to the nearest Authorised Service Removing packaging
Agent for installation of the product. To reinforcement
make the product ready for use, review
the information in the user manual and Tilt the machine backwards to remove
make sure that the electricity, tap water the packaging reinforcement. Remove the
supply and water drainage systems are packaging reinforcement by pulling the
appropriate before calling the Authorized ribbon.
Service Agent. If they are not, call a
qualified technician and plumber to have
any necessary arrangements carried out.
C Preparation of the location and
electrical, tap water and waste water
installations at the place of installation
is under customer's responsibility.
B Installation and electrical connections
of the product must be carried out
by the Authorized Service Agent.
Manufacturer shall not be held
liable for damages that may arise
from procedures carried out by
unauthorized persons.
A Prior to installation, visually check if
the product has any defects on it. If
so, do not have it installed. Damaged Removing the
products cause risks for your safety. transportation locks
C Make sure that the water inlet and A Do not remove the transportation
locks before taking out the packaging
discharge hoses as well as the power
cable are not folded, pinched or reinforcement.
crushed while pushing the product
into its place after installation or
A Remove the transportation safety
bolts before operating the washing
cleaning procedures. machine, otherwise, the product will
be damaged.
Appropriate installation location 1. Loosen all the bolts with a spanner
• Place the machine on a rigid floor. until they rotate freely (C).
Do not place it on a long pile rug or
similar surfaces.
• Total weight of the washing machine
and the dryer -with full load- when
they are placed on top of each other
reaches to approx. 180 kilograms.
Place the product on a solid and flat
floor that has sufficient load carrying 2. Remove transportation safety bolts by
capacity! turning them gently.
• Do not place the product on the
power cable.
• Do not install the product at places
where temperature may fall below
0ºC.
• Place the product at least 1 cm away
from the edges of other furniture.

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3. Attach the plastic covers supplied in
the User Manual bag into the holes on
the rear panel. (P)

C Keep the transportation safety bolts

in a safe place to reuse when the
washing machine needs to be moved
A Ensure that the cold and hot water
connections are made correctly when
again in the future. installing the product. Otherwise, your
C Never move the product without the
transportation safety bolts properly
laundry will come out hot at the end
of the washing process and wear out.
fixed in place! 2. Tighten all hose nuts by hand. Never
Connecting water supply use a wrench when tightening the
nuts.
C The water supply pressure required
to run the product is between 1 to 10
bars (0.1 – 10 MPa). It is necessary
to have 10 – 80 liters of water flowing
from the fully open tap in one minute
to have your machine run smoothly.
Attach a pressure reducing valve if
water pressure is higher.
C If you are going to use the double
water-inlet product as a single (cold) 3. Open the taps completely after
water-inlet unit, you must install the making the hose connection to check
supplied stopper to the hot water for water leaks at the connection
valve before operating the product. points. If any leaks occur, turn off the
(Applies for the products supplied tap and remove the nut. Retighten
with a blind stopper group.) the nut carefully after checking the
C If you want to use both water inlets
of the product, connect the hot water
seal. To prevent water leakages and
damages caused by them, keep the
hose after removing the stopper and taps closed when the machine is not
gasket group from the hot water in use.
valve. (Applies for the products
supplied with a blind stopper group.) Connecting to the drain
• The end of the drain hose must be
A Models with a single water inlet
should not be connected to the hot directly connected to the wastewater
water tap. In such a case the laundry drain or to the washbasin.
will get damaged or the product will A Your house will be flooded if the
hose comes out of its housing
switch to protection mode and will not
operate. during water discharge. Moreover,
there is risk of scalding due to high
A Do not use old or used water inlet
hoses on the new product. It may washing temperatures! To prevent
cause stains on your laundry. such situations and to ensure smooth
1. Connect the special hoses supplied water intake and discharge of the
with the product to the water inlets machine, fix the end of the discharge
on the product. Red hose (left) (max. hose tightly so that it cannot come
90 ºC) is for hot water inlet, blue hose out.
(right) (max. 25 ºC) is for cold water • The hose should be attached to a
inlet. height of at least 40 cm, and 100 cm
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 at most.
• In case the hose is elevated after
laying it on the floor level or close
to the ground (less than 40 cm
above the ground), water discharge
becomes more difficult and the
laundry may come out excessively
wet. Therefore, follow the heights
described in the figure.

• To prevent flowing of dirty water back 1. Loosen the lock nuts on the feet by
into the machine and to allow for easy hand.
discharge, do not immerse the hose 2. Adjust the feet until the product
end into the dirty water or drive it in stands level and balanced.
the drain more than 15 cm. If it is too 3. Tighten all lock nuts again by hand.
long, cut it short.
• The end of the hose should not be
bent, it should not be stepped on
and the hose must not be pinched
between the drain and the machine.
• If the length of the hose is too short,
use it by adding an original extension
hose. Length of the hose may not be
longer than 3.2 m. To avoid water leak A Do not use any tools to loosen the
failures, the connection between the lock nuts. Otherwise, they will get
extension hose and the drain hose of damaged.
the product must be fitted well with
an appropriate clamp as not to come Electrical connection
off and leak. Connect the product to a grounded outlet
protected by a fuse complying with the
Adjusting the feet values in the "Technical specifications"
A Inoperates
order to ensure that the product
more silent and vibration-
table. Our company shall not be liable
for any damages that will arise when the
free, it must stand level and balanced product is used without grounding in
on its feet. Balance the machine by accordance with the local regulations.
adjusting the feet. Otherwise, the • Connection must comply with national
product may move from its place regulations.
and cause crushing and vibration • Power cable plug must be within easy
problems. reach after installation.
• The voltage and allowed fuse or
breaker protection are specified in
the “Technical specifications” section.
If the current value of the fuse or
breaker in the house is less than 13
Amps, have a qualified electrician
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 install a 13 Amp fuse. 1 Connect the green - yellow or green
• The specified voltage must be equal (earth) wire to the terminal in the plug
to your mains voltage. marked ‘E’ or with the symbol f or
• Do not make connections via coloured green and yellow or green.
extension cables or multi-plugs. 2 Connect the blue (neutral) wire to the
B Damaged power cables must be terminal in the plug marked ‘N’ or
replaced by the Authorized Service coloured black.
Agents. 3 Connect the brown (live) wire to the
Electrical requirements terminal in the plug marked ‘L’ or
Before you insert the plug into the wall coloured red.
socket make sure that the voltage and With the alternative plugs a 13A fuse must
the frequency shown in the rating label be fitted either in the plug or adaptor or in the
corresponds to your electricity supply. main fuse box. If in doubt contact a qualified
We recommend that this appliance be electrician.
connected to the mains supply via a
suitable switched and fused socket in a
readily accessible position.
Should the mains lead of the appliance
become damaged or need replacing at
any time, it must be replaced by a special
purpose made mains lead which can only
be obtained from a Authorised Service
Agent.

B This appliance must be earthed

If the fitted moulded plug is not suitable
for your socket, then the plug should be
cut off and an appropriate plug fitted.
Destroy the old plug, which is cut off as
a plug with a bared cord could cause a
shock hazard if inserted into a socket
elsewhere in the house.
The moulded plug on this appliance
incorporates a 13A fuse. Should the fuse
need to be replaced an ASTA approved
BS1362 fuse of the same rating must be
used. Do not forget to refit the fuse cover.
In the event of losing the fuse cover, the First use
plug must not be used until a replacement Before starting to use the product, make
fuse cover has been fitted. Colour of the sure that all preparations are made in
replacement fuse cover must be the same accordance with the instructions in
colour as that visible on the pin face of the sections "Important safety instructions"
plug. Fuse covers are available from any and "Installation".
good electrical store. To prepare the product for washing
laundry, perform first operation in Drum
Important Cleaning programme. If your machine
Fitting a different plug is not featured with Drum Cleaning
programme, use Cottons-90 programme
As the colours of the wires in the mains and select Additional Water or Extra Rinse
lead of this appliance may not correspond auxiliary functions as well. Before starting
with the coloured markings identifying the programme, put max. 100 g of
the terminals on your plug, proceed as powder anti-limescale into the main wash
follows: detergent compartment (compartment nr.

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II). If the anti-limescale is in tablet form, to dispose of your product.
put only one tablet into compartment nr. For children's safety, cut the power
II. Dry the inside of the bellow with a clean cable and break the locking mechanism
piece of cloth after the programme has of the loading door so that it will be
come to an end. nonfunctional before disposing of the
product.

C Use an anti-limescale suitable for the

washing machines.
C Some water might have remained in
the product due to the quality control
processes in the production. It is not
harmful for the product.
Disposing of packaging material
Packaging materials are dangerous to
children. Keep packaging materials in
a safe place away from reach of the
children.
Packaging materials of the product are
manufactured from recyclable materials.
Dispose of them properly and sort
in accordance with recycled waste
instructions. Do not dispose of them with
normal domestic waste.
Transportation of the product
1. Unplug the product before
transporting it.
2. Remove water drain and water supply
connections.
3. Drain the remaining water in the
product completely; see, "Draining
remaining water and cleaning the
pump filter".
4. Install transportation safety bolts
in the reverse order of removal
procedure; see, "Removing the
transportation locks".
C Never move the product without the
transportation safety bolts properly
fixed in place!
Disposing of the old product
Dispose of the old product in an
environmentally friendly manner.
Refer to your local dealer or solid waste
collection centre in your area to learn how
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 4 Preparation
Things to be done for
energy saving
Following information will help you use
the product in an ecological and energy- Washing water Wash with sensitive,
efficient manner. temperature .short programmes

• Operate the product in the highest

capacity allowed by the programme
you have selected, but do not
overload; see, “Programme and Bleach can be Do not use bleach
consumption table”. used

• Always follow the instructions on the

detergent packaging.
• Wash slightly soiled laundry at low Suitable for drier Do not dry with drier
temperatures.
• Use faster programmes for small
quantities of lightly soiled laundry.
• Do not use prewash and high
temperatures for laundry that is not Hang without Can be ironed with
spinning hot iron
heavily soiled or stained.
• If you plan to dry your laundry in a
dryer, select the highest spin speed
recommended during washing Non machine-washable Do not wash
process.
• Do not use detergent in excess of
the amount recommended on the
detergent package.
Sorting the laundry Dry-cleanable Do not dry-clean

• Sort laundry according to type of

fabric, colour, and degree of soiling
and allowable water temperature.
• Always obey the instructions given on Dry horizontally Dry on a hanger

the garment tags.

Can be ironed Do not iron

with warm iron

Preparing laundry for washing

• Laundry items with metal attachments
such as, underwired bras, belt buckles
or metal buttons will damage the
machine. Remove the metal pieces or
wash the clothes by putting them in a
laundry bag or pillow case.

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 and the washing programme desired.
The machine automatically adjusts the
amount of water according to the weight
of the loaded laundry.
A Follow the information in the
“Programme and consumption table”.
When overloaded, machine’s washing
performance will drop. Moreover,
noise and vibration problems may
occur.
• Take out all substances in the pockets Laundry types and their average weights
such as coins, pens and paper clips, in the following table are given as
and turn pockets inside out and examples.
brush. Such objects may damage the
product or cause noise problem. Laundry type Weight (g)
• Put small size clothes such as infant’s Bathrobe 1200
socks and nylon stockings in a Napkin 100
laundry bag or pillow case. Duvet cover 700
• Place curtains in without compressing Bed Sheet 500
them. Remove curtain attachment
items. Pillowcase 200
• Fasten zippers, sew loose buttons Tablecloth 250
and mend rips and tears. Towel 200
• Wash “machine washable” or “hand Hand towel 100
washable” labeled products only with Evening gown 200
an appropriate programme.
Underclothing 100
• Do not wash colours and whites
together. New, dark coloured cottons Men’s overalls 600
release a lot of dye. Wash them Men’s shirt 200
separately. Men’s pajamas 500
• Tough stains must be treated properly Blouses 100
before washing. If unsure, check with
a dry cleaner. Loading the laundry
• Use only dyes/colour changers • Open the loading door.
and limescale removers suitable for • Place laundry items loosely into the
machine wash. Always follow the machine.
instructions on the package. • Push the loading door to close until
• Wash trousers and delicate laundry you hear a locking sound. Ensure that
turned inside out. no items are caught in the door.
• Keep laundry items made of Angora C The loading door is locked while a
programme is running. The door
wool in the freezer for a few hours
before washing. This will reduce can only be opened a while after the
pilling. programme comes to an end.
• Laundry that are subjected to A In case of misplacing the laundry,
noise and vibration problems may
materials such as flour, lime dust,
milk powder, etc. intensely must be occur in the machine.
shaken off before placing into the
machine. Such dusts and powders on
the laundry may build up on the inner
parts of the machine in time and can
cause damage.
Correct load capacity
The maximum load capacity depends on
the type of laundry, the degree of soiling
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Using detergent and softener delicate clothes.
Detergent Drawer • When washing dark coloured clothes
The detergent drawer is composed of and quilts, it is recommended to use
three compartments: liquid detergent.
- (1) for prewash • Wash woolens with special detergent
- (2) for main wash made specifically for woolens.
– (3) for softener A Use only detergents manufactured
specifically for washing machines.
– (*) in addition, there is siphon piece in
the softener compartment. A Do not use soap powder.
Adjusting detergent amount
2 3 1 3 2 1 The amount of washing detergent to be
used depends on the amount of laundry,
the degree of soiling and water hardness.
Read the manufacturer’s instructions on
the detergent package carefully and follow
the dosage values.
• Do not use amounts exceeding the
C The detergent dispenser may be dosage quantities recommended
in two different types according to on the detergent package to avoid
the model of your machine as seen problems of excessive foam, poor
above. rinsing, financial savings and finally,
Detergent, softener and other environmental protection.
cleaning agents • Use lesser detergent for small
• Add detergent and softener before amounts or lightly soiled clothes.
starting the washing programme. • Use concentrated detergents in the
• Never open the detergent drawer recommended dosage.
while the washing programme is Using softeners
running! Pour the softener into the softener
• When using a programme without compartment of the detergent drawer.
prewash, do not put any detergent • Use the dosages recommended on
into the prewash compartment the package.
(compartment nr. I). • Do not exceed the (>max<) level
• In a programme with prewash, do not marking in the softener compartment.
put liquid detergent into the prewash • If the softener has lost its fluidity, dilute
compartment (compartment nr. I). it with water before putting it in the
• Do not select a programme with detergent drawer.
prewash if you are using a detergent Using liquid detergents
bag or dispensing ball. Place the If the product contains a liquid
detergent bag or the dispensing ball detergent cup:
directly among the laundry in the • Make sure that you have placed the
machine. liquid detergent cup in compartment
• If you are using liquid detergent, do nr. “II”.
not forget to place the liquid detergent • Use the detergent manufacturer’s
cup into the main wash compartment measuring cup and follow the
(compartment nr. II). instructions on the package.
Choosing the detergent type • Use the dosages recommended on
The type of detergent to be used depends the package.
on the type and colour of the fabric. • If the liquid detergent has lost its
• Use different detergents for coloured fluidity, dilute it with water before
and white laundry. putting in the detergent cup.
• Wash your delicate clothes only with
special detergents (liquid detergent,
wool shampoo, etc.) used solely for

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 tablet detergent between the laundry,
close to the lower part of the drum in
future washings.
C Use the tablet or gel detergent without
selecting the prewash function.
Using starch
• Add liquid starch, powder starch or the
dyestuff into the softener compartment
as instructed on the package.
• Do not use softener and starch
together in a washing cycle.
• Wipe the inside of the machine with
a damp and clean cloth after using
starch.
If the product does not contain a Using bleaches
liquid detergent cup: • Select a programme with prewash
• Do not use liquid detergent for and add the bleaching agent at the
the prewash in a programme with beginning of the prewash. Do not put
prewash. detergent in the prewash compartment.
• Use the detergent manufacturer’s As an alternative application, select a
measuring cup and follow the programme with extra rinse and add
instructions on the package. the bleaching agent while the machine
• Liquid detergent stains your clothes is taking water from the detergent
when used with Delayed Start compartment during first rinsing step.
function. If you are going to use the • Do not use bleaching agent and
Delayed Start function, do not use detergent by mixing them.
liquid detergent. • Use just a little amount (approx. 50
Using gel and tablet detergent ml) of bleaching agent and rinse the
When using tablet, gel, etc. detergents, clothes very well as it causes skin
read the manufacturer’s instructions on irritation. Do not pour the bleaching
the detergent package carefully and agent onto the clothes and do not use
follow the dosage values. If there is not it for coloured clothes.
any instruction on the package, apply the • When using oxygen based bleaches,
following. follow the instructions on the package
• If the gel detergent thickness is fluidal and select a programme that washes at
and your machine does not contain a lower temperature.
a special liquid detergent cup, put • Oxygen based bleaches can be used
the gel detergent into the main wash together with detergents; however,
detergent compartment during if its thickness is not the same with
first water intake. If your machine the detergent, put the detergent first
contains a liquid detergent cup, fill the into the compartment nr. “II” in the
detergent into this cup before starting detergent drawer and wait until the
the programme. detergent flows while the machine
• If the gel detergent thickness is not is taking in water. Add the bleaching
fluidal or in the shape of capsule liquid agent from the same compartment
tablet, put it directly into the drum while the machine is still taking in water.
before washing. Using limescale remover
• Put tablet detergents into the main • When required, use limescale removers
wash compartment (compartment manufactured specifically for washing
nr. II) or directly into the drum before machines only.
washing. • Always follow instructions on the
package.
C Tablet detergents may leave residues
in the detergent compartment. If you
encounter such a case, place the
16 EN
Tips for efficient washing
Clothes
Light colours and Colors Dark colors Delicates/
whites Woolens/Silks

(Recommended (Recommended (Recommended (Recommended

temperature range temperature range temperature temperature
based on soiling based on soiling level: range based range based
level: 40-90C) cold-40C) on soiling level: on soiling level:
cold-40C) cold-30C)
It may be
necessary to pre-
treat the stains of Powder and
perform prewash. liquid detergents
Powder and recommended for
liquid detergents colours can be Liquid Prefer liquid
Heavily Soiled recommended used at dosages detergents detergents
for whites can be recommended for suitable for produced for
used at dosages heavily soiled clothes. colours and dark delicate clothes.
(difficult stains recommended It is recommended colours can be Woollen and silk
such as grass, for heavily soiled to use powder used at dosages clothes must
coffee, fruits clothes. It is detergents to clean recommended be washed with
and blood.) recommended clay and soil stains for heavily soiled special woollen
to use powder and the stains that are clothes. detergents.
detergents to clean sensitive to bleaches.
clay and soil stains Use detergents
and the stains that without bleach.
Soiling Level

are sensitive to
bleaches.
Powder and
Liquid Prefer liquid
Normally Soiled Powder and liquid detergents
detergents detergents
liquid detergents recommended for
recommended colours can be suitable for produced for
(For example, colours and dark delicate clothes.
for whites can be used at dosages
stains caused colours can be Woollen and silk
used at dosages recommended for
by body on used at dosages clothes must
recommended for normally soiled
collars and recommended be washed with
normally soiled clothes. Use
cuffs) for normally special woollen
clothes. detergents without soiled clothes. detergents.
bleach.
Powder and Liquid Prefer liquid
Powder and liquid detergents detergents detergents
liquid detergents recommended for suitable for produced for
Lightly Soiled recommended colours can be colours and dark delicate clothes.
for whites can be used at dosages colours can be Woollen and silk
(No visible used at dosages recommended for used at dosages clothes must
stains exist.) recommended for lightly soiled clothes. recommended be washed with
lightly soiled clothes. Use detergents for lightly soiled special woollen
without bleach. clothes. detergents.

17 EN
 5 Operating the product
Control panel
1 2

3 4 5 6 7

1 - Programme Selection knob (Uppermost position On/Off)

2 - Programme Follow-up indicator
3 - Temperature Adjustment button
4 - Spin Speed adjustment button
5 - Auxiliary Function buttons
6 - Delayed Start button (in some models)

7 - Start / Pause button 40˚C- Blended laundry including

Preparing the machine 30˚C- delicate textile (veil curtains,
Make sure that the hoses are connected Cold etc.), synthetics and woolens.
tightly. Plug in your machine. Turn the
tap on completely. Place the laundry in 2. Select the desired programme with
the machine. Add detergent and fabric the Programme Selection button.
softener. C Programmes are limited with the
highest spin speed appropriate for
Programme selection that particular type of fabric.
1. Select the programme suitable for
the type, quantity and soiling degree C When selecting a programme, always
consider the type of fabric, colour,
of the laundry in accordance with the degree of soiling and permissible
“Programme and consumption table” water temperature.
and the temperature table below.
Heavily soiled white cottons
C Always select the lowest required
temperature. Higher temperature
90˚C and linens. (coffee table covers, means higher power consumption.
tableclothes, towels, bed C For further programme details, see
sheets, etc.) “Programme and consumption table”.
Normally soiled, coloured, Main programmes
60˚C fade proof cottons or synthetic Depending on the type of fabric, use the
clothes (shirt, nightgown, following main programmes.
pajamas, etc.) and lightly soiled • Pamuklu (Cottons)
white linens (underwear, etc.)
Use this programme for your cotton
laundry (such as bed sheets, duvet and
pillowcase sets, towels, bathrobes,
18 EN
underwear, etc.). Your laundry will be • Hızlı+Günlük(Daily+Quick)
washed with vigorous washing action for Use this programme to quickly wash your
a longer washing cycle. lightly soiled cotton clothes.
• Sentetik (Synthetics) • Hızlı 14(Super short express)
Use this programme to wash your Use this programme to quickly wash
synthetic clothes (shirts, blouses, your little amount of lightly soiled cotton
synthetic/cotton blends, etc.). It washes clothes. Your clothes will be washed at 30
with a gentle action and has a shorter ˚C in a short time like 14 minutes.
washing cycle compared to the Cottons • Karma (Mix)
programme. Use this programme to wash your cotton
For curtains and tulle, use the Synthetic and synthetic clothes together without
40˚C programme with prewash and sorting them.
anti-creasing functions selected. As • Gömlek (Shirts)
their meshed texture causes excessive Use this programme to wash the shirts
foaming, wash the veils/tulle by putting made of cotton, synthetic and synthetic
little amount of detergent into the main blended fabrics together.
wash compartment. Do not put detergent
in the prewash compartment. Special programmes
• Yünlü (Woollens) For specific applications, select any of the
Use this programme to wash your following programmes.
woolen clothes. Select the appropriate • Durulama (Rinse)
temperature complying with the tags of Use this programme when you want to
your clothes. Use appropriate detergents rinse or starch separately.
for woolens. • Pompa+Sıkma (Spin + Drain)
Additional programmes Use this programme to apply an
For special cases, additional programmes additional spin cycle for your laundry or to
are available in the machine. drain the water in the machine.
Before selecting this programme, select
C Additional programmes may differ
according to the model of the the desired spin speed and press Start /
machine. Pause button. First, the machine will drain
the water inside of it. Then, it will spin the
• Pamuklu Eko (Cotton Economic) laundry with the set spin speed and drain
You may wash your normally soiled the water coming out of them.
durable cotton and linen laundry in this If you wish to drain only the water
programme with the highest energy and without spinning your laundry, select the
water saving compared to all other wash Pump+Spin programme and then select
programmes suitable for cottons. Actual the No Spin function with the help of Spin
water temperature may differ from the Speed Adjustment button. Press Start /
declared cycle temperature. Programme Pause button.
duration may automatically be shortened
during later stages of the programme if C Use a lower spin speed for delicate
laundries.
you wash less amount (e.g. ½ capacity
or less) of laundry. In this case energy Temperature selection
and water consumption will be further Whenever a new programme is selected,
decreased giving you the opportunity for the recommended temperature for the
a more economical wash. This feature selected programme appears on the
is available for certain models having temperature indicator.
remaining time display. To decrease the temperature, press
• Elde Yıkama (Hand wash) the Temperature Adjustment button.
Use this programme to wash your Temperature will decrease gradually.
woolen/delicate clothes that bear “not C If the programme has not reached
machine- washable” tags and for which the heating step, you can change the
hand wash is recommended. It washes temperature without switching the
laundry with a very gentle washing action machine to Pause mode.
to not to damage clothes.
19 EN
Spin speed selection
Whenever a new programme is selected,
the recommended spin speed of the
selected programme is displayed on the
spin speed indicator.
To decrease the spin speed, press
the Spin Speed Adjustment button.
Spin speed decreases gradually.
Then, depending on the model of the
product, “Rinse Hold” and “No Spin”
options appear on the display. See
“Auxiliary function selection” section for
explanations of these options.
C If the programme has not reached the
spinning step, you can change the
speed without switching the machine
to Pause mode.

20 EN
Programme and consumption table
EN 2 Auxiliary functions

Programme Duration (~min)

Energy Consumption (kWh)

Water Consumption (l)
Selectable
Programme temperature

Pet hair removal

Max. Load (kg)

Max. Speed***

Anti-Creasing
range °C

Hızlı Yıkama
Ön Yıkama

Rinse Hold
Rinse Plus

Soaking
Pamuklu 90 5 147 66 2.25 1600 • • • • • • • Cold-90
Pamuklu 60 5 118 66 1.45 1600 • • • • • • • Cold-90
Pamuklu 40 5 98 66 0.85 1600 • • • • • • • Cold-90
Pamuklu Eko 60** 5 159 37 0.74 1600 • 40-60
Pamuklu Eko 60** 2.5 129 30 0.69 1600 • 40-60
Pamuklu Eko 40** 2.5 129 30 0.61 1600 • 40-60
Hızlı 14 30 2 14 40 0.11 1400 • • Cold-30
Hızlı&Günlük 90 5 88 55 1.90 1400 • • Cold-90
Hızlı&Günlük 60 5 58 55 1.00 1400 • • Cold-90
Hızlı&Günlük 30 5 28 55 0.20 1400 • • Cold-90
Gömlek 60 2.5 104 55 0.90 600 • • • * • • Cold-60
Karma 40 3 115 45 0.50 800 • • • • • • • Cold-40
Elde Yıkama 30 1 43 30 0.15 600 Cold-30
Yünlü 40 1.5 60 40 0.30 600 • • Cold-40
Sentetik 60 2.5 116 45 0.90 800 • • • • • • • Cold-60
Sentetik 40 2.5 106 45 0.42 800 • • • • • • • Cold-60

** “Cotton Economic 40°C and Cotton Economic 60°C are the standard programmes.”
These programmes are referred to as ‘standard 40°C cotton programme’ and
‘standard 60°C cotton programme’
• Selectable
* Automatically selected, no canceling.
** Energy Label programme (EN 60456 Ed.3)
*** If maximum spin speed of the machine is lower then this value, you can only select
up to the maximum spin speed.
C Water and power consumption may vary subject to the changes in water pressure,
water hardness and temperature, ambient temperature, type and amount of
laundry, selection of auxiliary functions and spin speed, and changes in electric
voltage.
C You can see the washing time of the programme you have selected on the display
of the machine. It is normal that small differences may occur between the time
shown on the display and the real washing time.
C The auxiliary functions in the table may vary according to the model of your
machine.
21 EN
Auxiliary function selection one already made after the main wash.
Use the following auxiliary functions Thus, the risk for sensitive skins (babies,
according to your daily needs. Select allergic skins, etc.) to be effected by
the desired auxiliary functions before the minimal detergent remnants on the
starting the programme. Furthermore, laundry can be reduced.
you may also select or cancel auxiliary • Anti-Creasing
functions that are suitable to the running This function creases the clothes lesser
programme without pressing the Start when they are being washed. Drum
/ Pause button when the machine is movement is reduced and spinning speed
operating. For this, the machine must be is limited to prevent creasing. In addition,
in a step before the auxiliary function you washing is done with a higher water level.
are going to select or cancel. Use this function for delicate laundry that
If the auxiliary function cannot be selected creases easily.
or canceled, light of the relevant auxiliary • Rinse Hold
function will blink 3 times to warn the user. If you are not going to unload your
C Some functions cannot be selected clothes immediately after the programme
together. For example, Prewash and completes, you may use rinse hold
Quick Wash. function to keep your laundry in the final
C If a second auxiliary function rinsing water in order to prevent them
conflicting with the first one is from getting wrinkled when there is no
selected before starting the machine, water in the machine. Press Start / Pause
the function selected first will be button after this process if you want to
canceled and the second auxiliary drain the water without spinning your
function selection will remain active. laundry. Programme will resume and
For example, if you want to select complete after draining the water.
Quick Wash after you have selected If you want to spin the laundry held in
the Prewash, Prewash will be water, adjust the Spin Speed and press
canceled and Quick Wash will remain Start / Pause button.
active. The programme resumes. Water
C An auxiliary function that is not is drained, laundry is spun and the
compatible with the programme programme is completed.
cannot be selected. (See “Programme • Soaking
and consumption table”) The Soaking auxiliary function ensures
C Auxiliary Function buttons may better removal of stains ingrained into the
vary according to the model of the clothes by holding them in the detergent
machine. water prior to startup of the programme.
• Ön Yıkama (Prewash) • Pet hair removal
A Prewash is only worthwhile for heavily This function helps to remove pet hair that
soiled laundry. Not using the Prewash will remain on your garments more effectively.
save energy, water, detergent and time. When you select this function, Prewash
C Prewash without detergent is and Extra Rinse steps are added to the
recommended for tulle and curtains. normal programme. Thus, washing is
• Hızlı Yıkama (Quick Wash) performed with more water (30%) and the
This function can be used in Cottons and pet hair is removed more effectively.
Synthetics programmes. It decreases the A Never wash your pets in the washing
machine.
washing times and also the number of
rinsing steps for lightly soiled laundry.
C When you select this function, Delayed Start (In some models only)
load your machine with half of the With the Delayed Start function the
maximum laundry specified in the startup of the programme may be delayed
programme table. up to 3, 6 or 9 hours.
• Rinse Plus C Do not use liquid detergents when
This function enables the machine to you set Delayed Start! There is the
make another rinsing in addition to the risk of staining of the clothes.
22 EN
Open the loading door, place the off. Once the Programme Selection
laundry and put detergent, etc. Select knob is rotated or any button is
the washing programme, temperature, pressed, indicator lights and indicators
spin speed and, if required, the auxiliary will turn on again.
functions. Set the desired time by Child Lock
pressing the Delayed Start button. When
the button is pressed once, 3 hours Use child lock function to prevent children
delayed start is selected. When the same from tampering with the machine. Thus
button is pressed again, 6 hours delay you can avoid any changes in a running
is selected, and when it is pressed for programme.
the third time, 9 hours delayed start is C If the Programme Selection knob is
rotated when the child lock is active,
selected. If you press the Delayed Start
button once again, Delayed Start function the lights on the 1st and 2nd auxiliary
will be canceled. Press Start / Pause function buttons will blink 3 times. The
button. Previous delayed start time light child lock does not allow any change
turns off and next delayed start time light in the programmes and the selected
turns on after every 3 hours. At the end of temperature, speed and auxiliary
the countdown, all delayed start lights will functions.
turn off and the selected programme will C Even if another programme is selected
with the Programme Selection
start.
knob while the Child Lock is active,
C Additional laundry may be loaded
during the delayed start period. previously selected programme will
Changing the Delayed Start period continue running.
Press Delayed Start button. Every time C When the Child Lock is active and
the machine is running, you can
the button is pressed, the period will
change in 3-hour increments and the light switch the machine to Pause mode
of the selected delayed start time will turn without deactivating the Child Lock
on. by turning the Programme Selection
knob to On / Off position. When
Canceling the Delayed Start function you turn the Programme Selection
If you want to cancel the delayed start knob afterwards, the programme will
countdown and start the programme resume.
immediately: To activate the Child Lock:
Set the Delayed Start period to zero (all Press and hold 1st and 2nd Auxiliary
delayed start period lights will turn off) Function buttons for 3 seconds. The
or turn the Programme Selection knob lights on the 1st and 2nd Auxiliary Function
to any programme. Thus, Delayed Start buttons will flash while you keep the
function will be canceled. The End/Cancel buttons pressed for 3 seconds.
light flashes continuously. Then, select
the programme you want to run again. To deactivate the Child Lock:
Press Start / Pause button to start the Press and hold 1st and 2nd auxiliary
programme. function buttons for 3 seconds while any
programme is running. The lights on the 1st
Starting the programme and 2nd Auxiliary Function buttons will flash
Press Start / Pause button to start the while you keep the buttons pressed for 3
programme. Programme follow-up light seconds.
showing the startup of the programme will C In addition to the method above, to
turn on. deactivate the Child Lock, switch the
C If no programme is started or no key
is pressed within 1 minute during
Programme Selection knob to On
/ Off position when no programme
programme selection process, the is running, and select another
machine will switch to Pause mode programme.
and the illumination level of the C When the power is restored after a
temperature, speed and loading door power failure or after your machine
indicator lights will decrease. Other is unplugged and plugged in again,
indicator lights and indicators will turn the Child Lock will not be deactivated
23 EN
 when the machine resumes operating. Also, when the loading door is ready to
Progress of programme be opened, Loading Door light will also
illuminate continuously in addition to the
Progress of a running programme programme step light.
can be followed from the Programme
Follow-up indicator. At the beginning Changing the speed and temperature
of every programme step, the relevant settings for auxiliary functions
indicator light will turn on and light of the Depending on the step the programme has
completed step will turn off. reached, you may cancel or activate the
You can change the auxiliary functions, auxiliary functions; see, “Auxiliary function
speed and temperature settings without selection”.
stopping the programme flow while the You may also change the speed and
programme is running. To do this, the temperature settings; see, “Spin speed
change you are going to make must be in selection” and “Temperature selection”.
a step after the running programme step. C If no change is allowed, the relevant light
will flash for 3 times.
If the change is not compatible, relevant
lights will flash for 3 times. Adding or taking out laundry
Press the Start / Pause button to switch
C If the machine does not pass to the
spinning step, Rinse Hold function the machine to pause mode. The
might be active or the automatic programme follow-up light of the
unbalanced load detection system relevant step during which the machine
might be activated due to the was switched into the pause mode will
unbalanced distribution of the laundry flash.
in the machine. Wait until the Loading Door can be opened.
Open the Loading Door and add or take out
Loading door lock the laundry. Close the Loading Door. Make
There is a locking system on the loading changes in auxiliary functions, temperature
door of the machine that prevents and speed settings if necessary. Press Start
opening of the door in cases when the / Pause button to start the machine.
water level is unsuitable.
Loading door light will start flashing when Canceling the programme
the machine is switched to Pause mode. To cancel the programme, turn the
Machine checks the level of the water Programme Selection knob to select
inside. If the level is suitable, Loading another programme. Previous programme
Door light illuminates steadily within 1-2 will be canceled. End / Cancel light will flash
minutes and the loading door can be continuously to notify that the programme
opened. has been canceled.
If the level is unsuitable, Loading Door Your machine will end the programme
light turns off and the loading door cannot when you turn the Programme Selection
be opened. If you are obliged to open knob; however, it does not drain the water
the Loading Door while the Loading inside. When you select and start a new
Door light is off, you have to cancel the programme, the newly selected programme
current programme; see “Canceling the will start depending on the step the previous
programme”. programme was canceled in. For example,
it may take in additional water or continue to
Changing the selections after wash with the water inside.
programme has started C Depending on the step where the
Switching the machine to pause programme was canceled in, you may
mode have to put detergent and softener
Press the Start / Pause button to switch again for the programme you have
the machine to pause mode while a selected anew.
programme is running. The light of the
step which the machine is in starts
flashing in the Programme Follow-up
indicator to show that the machine has
been switched to the pause mode.
24 EN
 6 Maintenance and cleaning
Service life of the product extends and (compartment nr. II). If the anti-limescale
frequently faced problems decrease if is in tablet form, put only one tablet into
cleaned at regular intervals. compartment nr. II. Dry the inside of the
Cleaning the detergent drawer bellow with a clean piece of cloth after the
programme has come to an end.
Clean the detergent drawer at regular
intervals (every 4-5 washing cycles) C Repeat Drum Cleaning process in
every 2 months.
as shown below in order to prevent
accumulation of powder detergent in C Use an anti-limescale suitable for the
washing machines.
time.
After every washing make sure that no
foreign substance is left in the drum.

1. Press the dotted point on the siphon

in the softener compartment and pull
towards you until the compartment is
removed from the machine. If the holes on the bellow shown in the
C If more than normal amount of water
and softener mixture starts to gather
figure is blocked, open the holes using a
toothpick.
in the softener compartment, the C Foreign metal substances in your
siphon must be cleaned. machine will cause rust stains. Clean
2. Wash the detergent drawer and the the stains on the drum surface by
siphon with plenty of lukewarm water using cleaning agents for stainless
in a washbasin. Wear protective steel. Never use steel wool or wire
gloves or use an appropriate brush to wool.
avoid touching of the residues in the Cleaning the body
drawer with your skin when cleaning.
3. Insert the drawer back into its place and control panel
after cleaning and make sure that it is Wipe the body of the machine with
seated well. soapy water or non-corrosive mild gel
detergents as necessary, and dry with a
Cleaning the loading soft cloth.
door and the drum Use only a soft and damp cloth to clean
Residues of softener, detergent and the control panel.
dirt may accumulate in your machine in A Never use sponge or scrub materials.
time and may cause unpleasant odours These will damage the painted and
and washing complaints. To avoid this, plastic surfaces.
use the Drum Cleaning programme. If
your machine is not featured with Drum Cleaning the water intake filters
Cleaning programme, use Cottons-90 There is a filter at the end of each water
programme and select Additional Water intake valve at the rear of the machine
or Extra Rinse auxiliary functions as well. and also at the end of each water
Before starting the programme, put intake hose where they are connected
max. 100 g of powder anti-limescale into to the tap. These filters prevent foreign
the main wash detergent compartment substances and dirt in the water to enter
the washing machine. Filters should be

25 EN
cleaned as they do get dirty.
A Temperature of the water inside the
machine may rise up to 90 ºC. To
avoid burning risk, filter must be
cleaned after the water in the machine
cools down.
2. Open the filter cap.
If the filter cap is composed of two
pieces, press the tab on the filter cap
downwards and pull the piece out
towards yourself.

1. Close the taps.

2. Remove the nuts of the water intake
hoses to access the filters on the
water intake valves. Clean them with
an appropriate brush. If the filters are
too dirty, take them out by means of
pliers and clean them.
3. Take out the filters on the flat ends of If the filter cap is one piece, pull the cap
the water intake hoses together with from both sides at the top to open.
the gaskets and clean thoroughly
under running water.
4. Replace the gaskets and filters
carefully in their places and tighten the
hose nuts by hand.
Draining remaining water and
cleaning the pump filter
The filter system in your machine prevents
solid items such as buttons, coins and C You can remove the filter cover by
slightly pushing downwards with a
fabric fibers clogging the pump impeller
during discharge of washing water. Thus, thin plastic tipped tool, through the
the water will be discharged without any gap above the filter cover. Do not
problem and the service life of the pump use metal tipped tools to remove the
will extend. cover.
If the machine fails to drain water, the 3. Some of our products have
pump filter is clogged. Filter must be emergency draining hose and some
cleaned whenever it is clogged or in every does not have. Follow the steps
3 months. Water must be drained off first below to discharge the water.
to clean the pump filter. Discharging the water when the product
In addition, prior to transporting the has an emergency draining hose:
machine (eg., when moving to another
house) and in case of freezing of the
water, water may have to be drained
completely.
A Foreign substances left in the pump
filter may damage your machine or
may cause noise problem.
In order to clean the dirty filter and
discharge the water:
1. Unplug the machine to cut off the
supply power.

26 EN
 while installing it into its housing. Seat
the filter into its place completely.
Otherwise, water may leak from the
filter cap.
6. If the filter cap is composed of two
pieces, close the filter cap by pressing
on the tab. If it is one piece, seat the
tabs in the lower part into their places
first, and then press the upper part to
a. Pull the emergency draining hose out close.
from its seat
b. Place a large container at the end
of the hose. Drain the water into
the container by pulling out the plug
at the end of the hose. When the
container is full, block the inlet of
the hose by replacing the plug. After
the container is emptied, repeat the
above procedure to drain the water in
the machine completely.
c. When draining of water is finished,
close the end by the plug again and
fix the hose in its place.
d. Turn the pump filter to take it out.
Discharging the water when the product
does not have an emergency draining
hose:

a. Place a large container in front of the

filter to catch water from the filter.
b. Loosen pump filter (anticlockwise)
until water starts to flow. Fill the
flowing water into the container
you have placed in front of the filter.
Always keep a piece of cloth handy to
absorb any spilled water.
c. When the water inside the machine is
finished, take out the filter completely
by turning it.
4. Clean any residues inside the filter as
well as fibers, if any, around the pump
impeller region.
5. Install the filter.
A If your product has a water jet feature,
be sure to fit the filter into its housing
in the pump. Never force the filter

27 EN
7 Troubleshooting
Programme cannot be started or selected.
• Washing machine has switched to self protection mode due to a supply problem
(line voltage, water pressure, etc.). >>> To cancel the programme, turn the
Programme Selection knob to select another programme. Previous programme
will be canceled. (See "Cancelling the programme")
Water in the machine.
• Some water might have remained in the product due to the quality control
processes in the production. >>> This is not a failure; water is not harmful to the
machine.
There is water leaking from the bottom of the washing machine.
• Likely problems with hoses or the pump filter. >>> Be sure the seals of the water
inlet hoses are securely fitted. Attach the hose to the tap tightly.
• Pump filter might not be closed fully. >>> Make sure that the pump filter is
completely closed.
Machine does not fill with water.
• Tap is turned off. >>> Open the inlet water taps fully.
• Water inlet hose is bent. >>> Flatten the water inlet hose.
• Water inlet filter is clogged. >>> Clean the water inlet filter.
• The loading door is ajar. >>> Close the Loading Door.
Machine does not drain water.
• Water drain hose might be clogged or twisted. >>> Clean or flatten the hose.
• Pump filter is clogged. >>> Clean the pump filter.
Machine vibrates or makes noise.
• Machine might be standing unbalanced. >>> Adjust the feet to level the machine.
• A hard substance might have entered into the pump filter. >>> Clean the pump
filter.
• Transportation safety bolts are not removed. >>> Remove the transportation
safety bolts.
• Laundry quantity in the machine might be too little. >>> Add more laundry to the
machine.
• Machine might be overloaded with laundry. >>> Take out some of the laundry
from the machine or distribute the load by hand to balance it homogenously in the
machine.
• Machine might be leaning on a rigid item. >>> Make sure that the machine is not
leaning on anything.
Machine stopped shortly after the programme started.
• Machine might have stopped temporarily due to low voltage. >>> It will resume
running when the voltage restores to the normal level.
Machine directly discharges the water it takes in.
• Draining hose might not be at adequate height. >>> Connect the water draining
hose as described in the operation manual.
No water can be seen in the machine during washing.

C The water level is not visible from outside of the washing machine. This is not a
failure.

28 EN
Loading door cannot be opened.
• Door lock is activated because of the water level in the machine. >>> Drain the
water by running the Pump or Spin programme.
• Machine is heating up the water or it is at the spinning cycle. >>> Wait until the
programme completes.
• Child lock is engaged. Door lock will be deactivated a couple of minutes after
the programme has come to an end. >>> Wait for a couple of minutes for
deactivation of the door lock.
Washing takes longer time than the one specified in the manual.
• Water pressure is low. >>> Machine waits until taking in adequate amount of
water to prevent poor washing quality due to the decreased amount of water.
Therefore, the washing time extends.
• Voltage might be low. >>> Washing time is prolonged to avoid poor washing
results when the supply voltage is low.
• Input temperature of water might be low. >>> Required time to heat up the water
extends in cold seasons. Also, washing time can be lengthened to avoid poor
washing results.
• Number of rinses and/or amount of rinse water might have increased. >>>
Machine increases the amount of rinse water when good rinsing is needed and
adds an extra rinsing step if necessary.
• Excessive foam might have occurred and automatic foam absorption system
might have been activated due to too much detergent usage. >>> Use
recommended amount of detergent.
C Machine does not switch to spinning step when the laundry is not evenly
distributed in the drum to prevent any damage to the machine and to its
surrounding environment. Laundry should be rearranged and re-spun.
Programme time does not countdown. (On models with display)
• Timer may stop during water intake. >>> Timer indicator will not countdown until
the machine takes in adequate amount of water. The machine will wait until there
is sufficient amount of water to avoid poor washing results due to lack of water.
Timer indicator will resume countdown after this.
• Timer may stop during heating step. >>> Timer indicator will not countdown until
the machine reaches the selected temperature.
• Timer may stop during spinning step. >>> Automatic unbalanced load detection
system might be activated due to the unbalanced distribution of the laundry in the
drum.
C Machine does not switch to spinning step when the laundry is not evenly
distributed in the drum to prevent any damage to the machine and to its
surrounding environment. Laundry should be rearranged and re-spun.
Programme time does not countdown.
• There might be an imbalance of laundry in the machine. >>> Automatic
unbalanced load detection system might be activated due to the unbalanced
distribution of the laundry in the drum.
C Machine does not switch to spinning step when the laundry is not evenly
distributed in the drum to prevent any damage to the machine and to its
surrounding environment. Laundry should be rearranged and re-spun.

29 EN
Machine does not switch to spinning step.
• There might be an imbalance of laundry in the machine. >>> Automatic
unbalanced load detection system might be activated due to the unbalanced
distribution of the laundry in the drum.
C Machine does not switch to spinning step when the laundry is not evenly
distributed in the drum to prevent any damage to the machine and to its
surrounding environment. Laundry should be rearranged and re-spun.
• The machine will not spin if water is not drained completely. >>> Check the filter
and the draining hose.
• Excessive foam might have occurred and automatic foam absorption system
might have been activated due to too much detergent usage. >>> Use
recommended amount of detergent.
Washing performance is poor: Laundry turns gray.
• Insufficient amount of detergent was used over a long period of time. >>> Use
the recommended amount of detergent appropriate for water hardness and the
laundry.
• Washing was made at low temperatures for a long time over a long period of time.
>>> Select the proper temperature for the laundry to be washed.
• Insufficient amount of detergent is used with hard waters. >>> Using insufficient
amount of detergent with hard water causes the soil to stick on the cloth and this
turns the cloth into gray in time. It is difficult to eliminate graying once it happens.
Use the recommended amount of detergent appropriate for water hardness and
the laundry.
• Too much detergent is used. >>> Use the recommended amount of detergent
appropriate for water hardness and the laundry.
• Regular drum cleaning is not applied. >>> Clean the drum regularly. For this,
please see "Cleaning the loading door and the drum".
Washing performance is poor: Stains persist or the laundry is not whitened.
• Insufficient amount of detergent is used. >>> Use recommended amount of
detergent appropriate for the laundry.
• Excessive laundry was loaded in. >>> Do not load the machine in excess. Load
with amounts recommended in the "Programme and consumption table".
• Wrong programme and temperature were selected. >>> Select the proper
programme and temperature for the laundry to be washed.
• Wrong type of detergent is used. >>> Use original detergent appropriate for the
machine.
• Detergent is put in the wrong compartment. >>> Put the detergent in the correct
compartment. Do not mix the bleaching agent and the detergent with each other.
• Regular drum cleaning is not applied. >>> Clean the drum regularly. For this,
please see "Cleaning the loading door and the drum".
Washing performance is poor: Oily stains appeared on the laundry.
• Regular drum cleaning is not applied. >>> Clean the drum regularly. For this,
please see "Cleaning the loading door and the drum".
Washing performance is poor: Clothes smell unpleasantly.
• Odours and bacteria layers are formed on the drum as a result of continuous
washing at lower temperatures and/or in short programmes. >>> Leave the
detergent drawer as well as the loading door of the machine ajar after each
washing. Thus, a humid environment favorable for bacteria cannot occur in the
machine.
• Regular drum cleaning is not applied. >>> Clean the drum regularly. For this,
please see "Cleaning the loading door and the drum".

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Colour of the clothes faded.
• Excessive laundry was loaded in. >>> Do not load the machine in excess.
• Detergent in use is damp. >>> Keep detergents closed in an environment free of
humidity and do not expose them to excessive temperatures.
• A higher temperature is selected. >>> Select the proper programme and
temperature according to the type and soiling degree of the laundry.
• Regular drum cleaning is not applied. >>> Clean the drum regularly. For this,
please see "Cleaning the loading door and the drum".
It does not rinse well.
• The amount, brand and storage conditions of the detergent used are
inappropriate. >>> Use a detergent appropriate for the washing machine and
your laundry. Keep detergents closed in an environment free of humidity and do
not expose them to excessive temperatures.
• Detergent is put in the wrong compartment. >>> If detergent is put in the
prewash compartment although prewash cycle is not selected, machine can take
this detergent during rinsing or softener step. Put the detergent in the correct
compartment.
• Pump filter is clogged. >>> Check the filter.
• Drain hose is folded. >>> Check the drain hose.
Laundry became stiff after washing.
• Insufficient amount of detergent is used. >>> Using insufficient amount of
detergent for the water hardness can cause the laundry to become stiff in time.
Use appropriate amount of detergent according to the water hardness.
• Detergent is put in the wrong compartment. >>> If detergent is put in the
prewash compartment although prewash cycle is not selected, machine can take
this detergent during rinsing or softener step. Put the detergent in the correct
compartment.
• Detergent might be mixed with the softener. >>> Do not mix the softener with
detergent. Wash and clean the dispenser with hot water.
• Regular drum cleaning is not applied. >>> Clean the drum regularly. For this,
please see "Cleaning the loading door and the drum".
Laundry does not smell like the softener.
• Detergent is put in the wrong compartment. >>> If detergent is put in the
prewash compartment although prewash cycle is not selected, machine can take
this detergent during rinsing or softener step. Wash and clean the dispenser with
hot water. Put the detergent in the correct compartment.
• Detergent might be mixed with the softener. >>> Do not mix the softener with
detergent. Wash and clean the dispenser with hot water.
• Regular drum cleaning is not applied. >>> Clean the drum regularly. For this,
please see "Cleaning the loading door and the drum".

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Detergent residue in the detergent drawer.
• Detergent is put in wet drawer. >>> Dry the detergent drawer before putting in
detergent.
• Detergent has gotten damp. >>> Keep detergents closed in an environment free
of humidity and do not expose them to excessive temperatures.
• Water pressure is low. >>> Check the water pressure.
• The detergent in the main wash compartment got wet while taking in the prewash
water. Holes of the detergent compartment are blocked. >>> Check the holes
and clean if they are clogged.
• There is a problem with the detergent drawer valves. >>> Call the Authorized
Service Agent.
• Detergent might be mixed with the softener. >>> Do not mix the softener with
detergent. Wash and clean the dispenser with hot water.
• Regular drum cleaning is not applied. >>> Clean the drum regularly. For this,
please see "Cleaning the loading door and the drum".
There is detergent left on the laundry.
• Excessive laundry was loaded in. >>> Do not load the machine in excess.
• Wrong programme and temperature were selected. >>> Select the proper
programme and temperature for the laundry to be washed.
• Wrong detergent was used. >>> Select the proper detergent for the laundry to be
washed.
• Regular drum cleaning is not applied. >>> Clean the drum regularly. For this,
please see "Cleaning the loading door and the drum".
Too much foam forms in the machine.
• Improper detergents for the washing machine are being used. >>> Use
detergents appropriate for the washing machine.
• Excessive amount of detergent is used. >>> Use only sufficient amount of
detergent.
• Detergent was stored under improper conditions. >>> Store detergent in a closed
and dry location. Do not store in excessively hot places.
• Some meshed laundry such as tulle may foam too much because of their texture.
>>> Use smaller amounts of detergent for this type of item.
• Detergent is put in the wrong compartment. >>> Put the detergent in the correct
compartment.
• Softener is being taken early. >>> There may be problem in the valves or in the
detergent dispenser. Call the Authorized Service Agent.
• Regular drum cleaning is not applied. >>> Clean the drum regularly. For this,
please see "Cleaning the loading door and the drum".
Foam is overflowing from the detergent drawer.
• Too much detergent is used. >>> Mix 1 tablespoonful softener and ½ l water and
pour into the main wash compartment of the detergent drawer.
C Put detergent into the machine suitable for the programmes and maximum loads
indicated in the “Programme and consumption table”. When you use additional
chemicals (stain removers, bleaches and etc), reduce the amount of detergent.

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Laundry remains wet at the end of the programme
• Excessive foam might have occurred and automatic foam absorption system might
have been activated due to too much detergent usage. >>> Use recommended
amount of detergent.
C Machine does not switch to spinning step when the laundry is not evenly
distributed in the drum to prevent any damage to the machine and to its
surrounding environment. Laundry should be rearranged and re-spun.

A Ifsection,
you cannot eliminate the problem although you follow the instructions in this
consult your dealer or the Authorized Service Agent. Never try to repair a
nonfunctional product yourself.

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