VOCATIONAL EDUCATION & TRAINING (VET)

UNIT ASSESSMENT PACK (UAP)

COVERSHEET
Student and Trainer/Assessor Details
Student ID
Student name
Contact number
Email address
Trainer/Assessor
name

Course and Unit Details

Course code/Course BSB51415 Diploma of Project Management
name
Subject code/Subject C5PMO1V15 Project Scope and Professional Development
name
Unit code/Unit name BSBWOR511 Manage personal work priorities and professional development

Assessment Submission Method

☐ Online submission via Kent Learning Management System (LMS) (Moodle)

☐ Submitted by any other method ________________________________________________

(Please mention here)

Student Declaration

I _______________________________________________ certify that by ticking the boxes below I have

read and accept the statements below as being true and correct:
☐ I certify that the work submitted for this Unit Assessment Pack is my own. I have clearly referenced any
sources used in my submission. I understand that a false declaration is a form of student misconduct
and I am familiar with the Kent Academic Misconduct Policy & Procedures (Kent Website MyKent
Student Link> Student Policies and Forms > POLICY – Academic Misconduct Policy & Procedures – Student
Login Required) ;
☐ I have kept a copy of this Unit Assessment Pack and all relevant notes, attachments, and reference
material that I used in the production of the Unit Assessment Pack;
☐ For the purposes of assessment, I give the Trainer/Assessor of this assessment the permission to:
 Reproduce this assessment and provide a copy to another member of staff; and
 Take steps to authenticate the assessment, including communicating a copy of this assessment to a
checking service (which may retain a copy of the assessment on its database for future plagiarism
checking). Refer to all details regarding Plagiarism and misconduct detailed in the Kent Academic
Misconduct Policy & Procedures (access link above).

☐ Student Declaration is accepted by ticking this box to indicate statements above are accepted.

Date: _______/_______/________
VET Unit Assessment Pack – BSBWOR511 Manage personal work priorities and professional development
Kent Institute Australia Pty Ltd.
Block D/2020 ABN 49 003 577 302 CRICOS Code: 00161E RTO Code: 90458
Version 2: 12th July, 2019 Page 1 of 49 TEQSA Provider Number: PRV12051
 ASSESSMENT PLAN

To demonstrate Competence (C) in this Unit, a student must be assessed as Satisfactory (s) in each of the
following assessment tasks.

Evidence recorded Evidence Type/ Method of assessment Sufficient evidence

recorded/Outcome
Unit Assessment Task 1 Unit Knowledge Test (UKT) S / NS (First Attempt)
S / NS (Second Attempt)
Unit Assessment Task 2 Unit Skills Test (UST) S / NS (First Attempt)
S / NS (Second Attempt)
Unit Assessment Task 3 Unit Project (UP) S / NS (First Attempt)
S / NS (Second Attempt)
Final result C/NYC Date assessed

Trainer/Assessor
Signature

VET Unit Assessment Pack – BSBWOR511 Manage personal work priorities and professional development
Kent Institute Australia Pty Ltd.
Block D/2020 ABN 49 003 577 302 CRICOS Code: 00161E RTO Code: 90458
Version 2: 12th July, 2019 Page 2 of 49 TEQSA Provider Number: PRV12051
 ASSESSMENT CONDITIONS
Unit purpose/application
This unit describes the skills and knowledge required to work effectively within the convergent marketing
communication industry.

It applies to individuals working in a variety of marketing communication roles utilising skills and knowledge
from marketing, advertising, public relations and/or convergent media sectors to achieve outcomes.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

What the student can expect to learn by studying this unit of competency
• Plan to meet internal and external customer requirementsIdentify risks
• Ensure delivery of quality products and services
• Monitor, adjust and review customer service

Training and assessment resources required for this unit of competency

The student will have access to the following:
 Learner guide
 PowerPoint presentation
 Unit Assessment Pack (UAP)
 Access to other learning materials such as textbooks

The resources required for these assessment tasks also include:

 Access to a computer, the Internet and word-processing system such as MS Word.
 An operational business environment to implement the learning plan
 Computer technology and documentation as required
 Codes of practice and standards issued by government regulators or industry groups

Submission instructions
Your trainer/assessor will confirm assessment submission details for each assessment task.

Academic integrity, plagiarism and collusion

Academic Integrity
Academic Integrity is about the honest presentation of your academic work. It means acknowledging the
work of others while developing your own insights, knowledge and ideas.

As a student, you are required to:

• Undertake studies and research responsibly and with honesty and integrity.
• Ensure that academic work is in no way falsified.
• Seek permission to use the work of others, where required.
• Acknowledge the work of others appropriately.
• Take reasonable steps to ensure other students cannot copy or misuse your work.

Plagiarism
Plagiarism means to take and use another person's ideas and or manner of expressing them and to pass
them off as your own by failing to give appropriate acknowledgement. This includes material sourced from
the internet, Kent staff, other students, and from published and unpublished work.

VET Unit Assessment Pack – BSBWOR511 Manage personal work priorities and professional development
Kent Institute
Australia Pty Ltd.
Block D/2020 ABN 49 003 577 302 CRICOS Code: 00161E RTO Code: 90458
Version 2: 12th July, 2019 Page 3 of 49 TEQSA Provider Number: PRV12051
Plagiarism occurs when you fail to acknowledge that the ideas or work of others are being used, which
includes:
• Paraphrasing and presenting work or ideas without a reference
• Copying work either in whole or in part
• Presenting designs, codes or images as your own work
• Using phrases and passages verbatim without quotation marks or referencing the author or web page
• Reproducing lecture notes without proper acknowledgement.

Collusion
Collusion means unauthorised collaboration on assessable work (written, oral or practical) with other
people. This occurs when a student presents group work as their own or as the work of someone else.

Collusion may be with another Kent student or with individuals or students external to Kent. This applies to
work assessed by any educational and training body in Australia or overseas.

Collusion occurs when you work without the authorisation of the teaching staff to:
• Work with one or more people to prepare and produce work
• Allow others to copy your work or share your answer to an assessment task
• Allow someone else to write or edit your work (without rto approval)
• Write or edit work for another student
• Offer to complete work or seek payment for completing academic work for other students.

Both collusion and plagiarism can occur in group work. For examples of plagiarism, collusion and academic
misconduct in group work please refer to the Kent Academic Misconduct Policy & Procedure for details on
the policy on academic integrity, plagiarism and collusion Kent Website Link (MyKent Student Link> Student
Policies and Forms > POLICY– Academic Misconduct Policy & Procedures – Student Login Required)

Plagiarism and collusion constitute cheating. Disciplinary action will be taken against students who engage in
plagiarism and collusion as outlined in Kent’s Academic Misconduct Policy & Procedure.

Proven involvement in plagiarism or collusion may be recorded on students’ academic file and could lead to
disciplinary action.
Other Important unit specific Information
N/A

Unit outcome
• This unit is not graded and the student must complete and submit all requirements for the assessment
task for this cluster or unit of competency to be deemed competent.
• Students will receive a 'satisfactorily completed' (S) or 'not yet satisfactorily completed (NS) result for
each individual unit assessment task (UAT).
• Final unit result will be recorded as competency achieved/competent (C) or competency not yet
achieved/not yet competent (NYC).

Prerequisite/s

Nil

Co-requisite/s

VET Unit Assessment Pack – BSBWOR511 Manage personal work priorities and professional development
Kent Institute
Australia Pty Ltd.
Block D/2020 ABN 49 003 577 302 CRICOS Code: 00161E RTO Code: 90458
Version 2: 12th July, 2019 Page 4 of 49 TEQSA Provider Number: PRV12051
Nil

Foundation Skills

The Foundation Skills describe those required skills (learning, oral communication, reading, writing,
numeracy, digital technology and employment skills) that are essential to performance. Foundation skills
essential to performance are explicit in the performance criteria of this unit of competency.

Relevant Legislation

 Australian Human Rights Commission Act 1986

 Age Discrimination Act 2004
 Disability Discrimination Act 1992
 Racial Discrimination Act 1975
 Sex Discrimination Act 1984
 Code of ethics and codes of conduct
 Ethical Principles in the Workplace
 Codes of practice
 The Privacy Act 1988 (Privacy Act) and Australian Privacy Principles (APPs)
 Occupational Health and Safety Act 2004
 Work Health and Safety Act 2011

Principles of assessment and rules of evidence

All assessment tasks will ensure that the principles of assessment and rules of evidence are adhered to.

The principles of assessment are that assessment must be valid, fair, flexible, reliable and consistent. The
rules of evidence state that evidence must be sufficient, valid, current and authentic.

AQF Level

AQF levels and the AQF levels criteria are an indication of the relative complexity and/or depth of
achievement and the autonomy required to demonstrate that achievement.

All assessment tasks must ensure compliance with the requirements of AQF level and the AQF level criteria.
For more information, please visit http://www.aqf.edu.au/

Further Information

For further information about this unit go to https://training.gov.au/Training/Details/BSBWOR511

VET Unit Assessment Pack – BSBWOR511 Manage personal work priorities and professional development
Kent Institute
Australia Pty Ltd.
Block D/2020 ABN 49 003 577 302 CRICOS Code: 00161E RTO Code: 90458
Version 2: 12th July, 2019 Page 5 of 49 TEQSA Provider Number: PRV12051
Additional Information
• This information will be managed by the provisions of the Privacy Act and the Freedom of Information
Act.)
• Students are required to satisfactorily complete and submit all assessment tasks that contribute to the
assessment for a unit.
• Students will be provided with one more attempt to complete this Unit assessment pack (UAP) if
trainer/assessor deems them not satisfactorily completed (NS) in any Unit assessment task (UAT).
• Unit Pre-Assessment Checklist (UPAC) will be reviewed by the trainer/assessor to ensure the student is
ready for the assessment.
• Feedback regarding this Unit Assessment Pack (UAP) can be emailed to the compliance and quality
assurance department/administration department in your RTO for continuously improving our
assessment and student resources.

Feedback to students
Feedback on students’ assessment performance is a vital element in their learning. Its purpose is to justify
to students how their competency was assessed, as well as to identify and reward specific qualities in their
work, to recommend aspects needing improvement, and to guide students on what steps to take.

Feedback defines for students what their trainer/assessor thinks is important for a topic or a subject. At its
best, feedback should:
• Be provided for each Unit Assessment Task (UAT).
• Guide students to adapt and adjust their learning strategies.
• Guide trainers/assessors to adapt and adjust teaching to accommodate students’ learning needs.
• Be a pivotal feature of learning and assessment design, not an add-on ritual.
• Focus on course and unit learning outcomes.
• Guide students to become independent and self-reflective learners and their own critics.
• Acknowledge the developmental nature of learning.

If students have not received proper feedback, they must speak to the Kent Head of Vocational
Education or VET Administration or the Kent Manager Risk & Compliance who is the Kent staff
members responsible for looking after the quality and compliance services for Kent.
For more information, please refer to Kent Student Handbook.

VET Unit Assessment Pack – BSBWOR511 Manage personal work priorities and professional development
Kent Institute Australia Pty Ltd.
Block D/2020 ABN 49 003 577 302 CRICOS Code: 00161E RTO Code: 90458
Version 2: 12th July, 2019 Page 6 of 49 TEQSA Provider Number: PRV12051
 Unit Pre-Assessment Checklist (UPAC)

Purpose of the Checklist

The Pre-assessment Checklist helps students determine if they are ready for assessment. The
Trainer/Assessor must review the Checklist with the student before the student attempts the assessment
task. If any items on the Checklist are incomplete or not clear to the student, the Trainer/Assessor must
provide relevant information to the student to ensure they understand the requirements of the assessment
task. The student must ensure they are ready for the assessment task before undertaking it.

Section 1: Information for Students

• Please make sure you have completed the necessary prior learning before attempting this
assessment.
• Please make sure your Trainer/Assessor clearly explained the assessment process and tasks to be
completed.
• Please make sure you understand what evidence is required to be collected and how.
• Please make sure you know your rights and the Complaints and Appeal process. Refer to the Kent
Complaints & Appeals Policy & Procedure (MyKent Student Link> Student Policies and Forms >
POLICY– Complaints and Appeals Policy & Procedure – Student Login Required)
• Please make sure you discuss any special needs or reasonable adjustments to be considered during
the assessment (refer to the Reasonable Adjustments Strategy Matrix in this Unit Assessment Pack
and negotiate these with your Trainer/Assessor).
• Please make sure that you have access to a computer and the internet (if you prefer to type the
answers).
• Please ensure that you have all the required resources needed to complete this Unit Assessment Task
(UAT).
• Due date of this assessment task is according to your timetable.
• In exceptional (compelling and compassionate) circumstances, an extension to submit an assessment
can be granted by the Trainer/Assessor.
• Evidence and/or support documentation of the compelling and compassionate circumstances must
be provided together with your request for an extension to submit your assessment work.
• Request for an extension to submit your assessment work must be made before the due date of this
assessment task.
Section 2: Reasonable adjustments
• Students with carer responsibilities, cultural or religious obligations, English as an additional language,
disability etc. can request for reasonable adjustments.
• Please note, integrity of the unit/course will not be lowered to accommodate the needs of any student,
but there is a requirement to be flexible about the way in which it is delivered or assessed.
• The Disability Standards for Education requires institutions to take reasonable steps to enable the
student with a disability to participate in education on the same basis as a student without a disability.
• Trainer/Assessor must complete the section below “Reasonable Adjustment Strategies Matrix” to
ensure the explanation and correct strategy have been recorded and implemented.
• Trainer/Assessor must notify the VET Department for any reasonable adjustments made.

All evidence and supplementary documentation must be submitted with the Unit Assessment Pack to the
Kent Academic Unit (VET).

VET Unit Assessment Pack – BSBWOR511 Manage personal work priorities and professional development
Kent Institute Australia Pty Ltd.
Block D/2020 ABN 49 003 577 302 CRICOS Code: 00161E RTO Code: 90458
Version 2: 12th July, 2019 Page 7 of 49 TEQSA Provider Number: PRV12051
 REASONABLE ADJUSTMENT STRATEGIES MATRIX
(Trainer/Assessor to complete)

Category Possible Issue Reasonable Adjustment Strategy

(select as applicable)
☐ LLN ☐ Speaking ☐ Verbal assessment
☐ Reading ☐ Presentations
☐ Writing ☐ Demonstration of a skill
☐ Confidence ☐ Use of diagrams
☐ Use of supporting documents such as wordlists
☐ Non-English ☐ Speaking ☐ Discuss with the student and supervisor (if applicable) whether
Speaking ☐ Reading language, literacy and numeracy are likely to impact on the
Background ☐ Writing assessment process
☐ Cultural background ☐ Use methods that do not require a higher level of language or
☐ Confidence literacy than is required to perform the job role
☐ Use short sentences that do not contain large amounts of
information
☐ Clarify information by rephrasing, confirm understanding
☐ Read any printed information to the student
☐ Use graphics, pictures and colour coding instead of, or to
support, text
☐ Offer to write down, or have someone else write, oral responses
given by the student
☐ Ensure that the time available to complete the assessment,
while meeting course requirements, takes account of the
student’s needs
☐ Indigenous ☐ Knowledge and ☐ Culturally appropriate training
understanding ☐ Explore understanding of concepts and practical application
☐ Flexibility through oral assessment
☐ Services ☐ Flexible delivery
☐ Inappropriate ☐ Using group rather than individual assessments
training and ☐ Assessment through completion of practical tasks in the field
assessment after demonstration of skills and knowledge.
☐ Age ☐ Educational ☐ Make sure font size is not too small
background ☐ Trainer/Assessor should refer to the student’s experience
☐ Limited study skills ☐ Ensure that the time available to complete the assessment takes
account of the student’s needs
☐ Provision of information or course materials in accessible format.
☐ Changes in teaching practices, e.g. wearing an FM microphone to
enable a student to hear lectures
☐ Supply of specialised equipment or services, e.g. a note-taker for
a student who cannot write
☐ Changes in lecture schedules and arrangements, e.g. relocating
classes to an accessible venue

VET Unit Assessment Pack – BSBWOR511 Manage personal work priorities and professional development
Kent Institute
Australia Pty Ltd.
Block D/2020 ABN 49 003 577 302 CRICOS Code: 00161E RTO Code: 90458
Version 2: 12th July, 2019 Page 8 of 49 TEQSA Provider Number: PRV12051
 ☐ Changes to course design, e.g. substituting an assessment task
☐ Modifications to physical environment, e.g. installing lever taps,
building ramps, installing a lift
☐ Educational ☐ Reading ☐ Discuss with the Student previous learning experience
background ☐ Writing ☐ Ensure learning and assessment methods meet the student’s
☐ Numeracy individual needs
☐ Limited study skills
and/or learning
strategies
☐ Disability ☐ Speaking ☐ Identify the issues
☐ Hearing ☐ Create a climate of support
☐ Reading ☐ Ensure access to support that the student has agreed to is
☐ Writing available
☐ Numeracy ☐ Structure the assessment appropriately
☐ Limited study skills ☐ Provide information or course materials in accessible format, e.g.
and/or learning a textbook in braille
strategies ☐ Changes in teaching practices, e.g. wearing an FM microphone to
enable a student to hear lectures
☐ Supply of specialised equipment or services, e.g. a note- taker for
a student who cannot write
☐ Changes in lecture schedules and arrangements, e.g. relocating
classes to an accessible venue
☐ Changes to course design, e.g. substituting an assessment task
☐ Modifications to physical environment, e.g. installing lever taps,
building ramps, installing a lift

Explanation of reasonable adjustments strategy used (If required)

Name of Trainer/Assessor: ____________________________________________________

Signature of Trainer/Assessor: _________________________________________________

Date: _______/________/__________

VET Unit Assessment Pack – BSBWOR511 Manage personal work priorities and professional development
Kent Institute
Australia Pty Ltd.
Block D/2020 ABN 49 003 577 302 CRICOS Code: 00161E RTO Code: 90458
Version 2: 12th July, 2019 Page 9 of 49 TEQSA Provider Number: PRV12051
 Unit Assessment Task (UAT) 1 – Unit Project (UP)
Assessment Task 1 - Unit Project (UP)
Assessment type:
 Project Work

Assessment task description:

 This is the first (1) unit of assessment tasks a student has to successfully complete to be deemed
competent in this Unit of Competency.
 The Unit Projects comprised of two parts (Part 1 and 2).
 A student must respond correctly to all the questions and submit them to the Trainer/Assessor.
 A student must answer all questions to the required level, e.g. provide the number of points, to be
deemed satisfactory in this task.
 The Trainer/Assessor is required to provide the feedback within two (2) weeks and notify students
when results are available.

Applicable conditions:
 All knowledge tests are untimed and are conducted as open book tests (this means a student can refer
to textbooks during the test).
 A student must read and respond to all questions.
 A student may handwrite/use computers to answer the questions.
 A student must complete the task independently.
 No marks or grades are allocated for this assessment task. The outcome of the task will be Satisfactory
or Not Satisfactory.
 The Trainer/Assessor must assess a student’s written skills and knowledge as the student completes
this assessment task.
 The Trainer/Assessor may ask a student relevant questions on this assessment task to ensure that this
is the student’s own work.

Resubmissions and reattempts:

 Where a student’s answers are deemed not satisfactory after the first attempt, a re-submission
attempt will be allowed.
 A student may speak to their Trainer/Assessor if the student is having any difficulty in completing this
task and requires reasonable adjustments (e.g. can be given as an oral assessment)
 For more information, please refer to Kent Student Handbook (VET) via Kent Website Link (MyKent
Student Link> Student Policies and Forms > DOC– Kent Student Handbook (VET) – Student Login
Required)

Location:
 This assessment task may be completed in a classroom, on the Kent Learning Management System (i.e.
Moodle), workplace, or independent learning environment.
 The Trainer/Assessor will provide a student with further information regarding the location for
completing this assessment task.
Instructions for answering written questions:
Kent Institute Australia Pty Ltd.
UAP – BSBWOR511 ABN 49 003 577 302 CRICOS Code: 00161E RTO Code: 90458
Version 1: 8th of May, 2019 Page 10 of 49 TEQSA Provider Number: PRV12051
 A student must complete a written assessment consisting of a series of questions.
 It is expected that students will correctly answer all the questions.
 Answers must demonstrate an understanding and application of relevant concepts, critical thinking,
and good writing skills.

 A student must be concise and to the point and write answers according to the given word-limit to
each question and do not provide irrelevant information.
 A student must not use non-discriminatory language. The language used should not devalue, demean,
or exclude individuals or groups on the basis of attributes such as gender, disability, culture, race,
religion, sexual preference or age. Gender inclusive language should be used.
 The Trainer/Assessor should not accept answers copied directly from texts without acknowledgement
of the text.

How trainer/assessor will assess the work? 

 This assessment task requires the student to answer all the questions.
 Answers must demonstrate the student’s understanding and knowledge of the unit.
 If all assessment tasks are deemed Satisfactory (S), then the unit outcome is Competent (C).
 If at least one of the assessment tasks is deemed Not Satisfactory (NS), then the unit outcome is Not
Yet Competent (NYC).
 Once all assessment tasks allocated to this Unit of Competency have been undertaken, the
Trainer/Assessor will complete an ‘Assessment Plan’ to record the unit outcome. The outcome will be
either Competent (C) or Not Yet Competent (NYC).
 The ‘Assessment Plan’ is available with the Unit Assessment Pack (UAP) – Coversheet.

Purpose of the assessment

The purpose of this assessment task is to assess the students’ knowledge essential to apply marketing
communication across a convergent industry and knowledge about the following:
 Knowledge to identify relationship between traditional siloed sectors to client requirements and
identify the integration points by establishing customer role within convergent environment.
 Knowledge to unify messages in integrated offering.
 Knowledge to identify the impact of relevant legislation, regulations and policies within the convergent
environment.
 Knowledge to identify and evaluate tools and techniques from traditional sectors and creating
convergent tools and techniques for customer-centric divergent media environment.
 Knowledge to review the value of tools and techniques and use appropriate marketing communication
solutions to meet client requirements.
 Knowledge to use sector and technology specific experts, establish channels to respond quickly to
customers and maintain business networks relevant to marketing communication convergence.
 Knowledge to read, collect, review, interpret/understand and analyse/review text-based business
information from a range/number of sources.
 Written knowledge to organise and deliver information effectively in applying marketing
communication across a convergent industry to a range of stakeholders/interested people.
 Knowledge to interact/cooperate with others using appropriate conventions/systems when
communicating and consulting/discussing with stakeholders/interested parties.
 Knowledge to analyse relevant/appropriate information to identify scope/range of work, goals and
objectives and to evaluate/review options/other choices.
Kent Institute Australia Pty Ltd.
UAP – BSBWOR511 ABN 49 003 577 302 CRICOS Code: 00161E RTO Code: 90458
Version 1: 8th of May, 2019 Page 11 of 49 TEQSA Provider Number: PRV12051
 Knowledge to use familiar/known digital technology to access/get to information, document
findings/results and communicate them to stakeholders.

Kent Institute Australia Pty Ltd.

UAP – BSBWOR511 ABN 49 003 577 302 CRICOS Code: 00161E RTO Code: 90458
Version 1: 8th of May, 2019 Page 12 of 49 TEQSA Provider Number: PRV12051
 Assessment Task 1 - Unit Project (UP)

Instructions:
 This is an individual assessment.
 The purpose of this assessment task is to assess the students’ knowledge essential to apply marketing
communication across a convergent industry in a range of contexts and industry settings.
 To make full and satisfactory responses a student should consult a range of learning resources, other
information such as handouts and textbooks, learners’ resources and slides.
 All questions must be answered in order to gain competency for this assessment.
 A student may attach a separate sheet if required.
 A student must include the following particulars in the footer section of each page of the attached
sheets:
o Student ID or Student Name
o Unit ID or Unit Code
o Course ID or Course Code
o Trainer and assessor name
o Page numbers
 A student must staple the loose sheets together along with the cover page.
 A student must attach the loose sheets chronologically as per the page numbers.
 Correction fluid and tape are not permitted. Please do any corrections by striking through the incorrect
words with one or two lines and rewriting the correct words.

Resources required to complete the assessment task:

 Computer
 Internet
 MS Word
 Printer or e-printer
 Adobe acrobat/reader
 Kent Learning Management System (Moodle)

Kent Institute Australia Pty Ltd.

UAP – BSBWOR511 ABN 49 003 577 302 CRICOS Code: 00161E RTO Code: 90458
Version 1: 8th of May, 2019 Page 13 of 49 TEQSA Provider Number: PRV12051
Assessment Task 1 – Unit Knowledge Test (UKT)
Please read each question carefully and provide answers in tables below:

Activity 1 – Role models (Answer in 200-250 words)

Take a minute to think about who’s inspired you. Write down their names, what you admire about them
and how you can incorporate more of those traits into your daily life.

Work role models Non-work role models

Kent Institute Australia Pty Ltd.

UAP – BSBWOR511 ABN 49 003 577 302 CRICOS Code: 00161E RTO Code: 90458
Version 1: 8th of May, 2019 Page 14 of 49 TEQSA Provider Number: PRV12051
Activity 2 – Satisfaction Circle (Answer in 150-200 words)

Draw a spider graph of your life at the moment. This is your satisfaction circle and will help you identify some
areas for goal setting. Where the lines meet is 0 and the outside is 10. Place a dot on each line to represent a
score from 0 to 10, and then join the dots to form a spider web.

You may wish to add other lines to the graph such as study or sport. The areas where your spiders web is
closest to the middle are areas in which you might set some goals

Work

Health
Close relationships
Friendships

Fit
nes
s

Finances
Spirit

Kent Institute Australia Pty Ltd.

UAP – BSBWOR511 ABN 49 003 577 302 CRICOS Code: 00161E RTO Code: 90458
Version 1: 8th of May, 2019 Page 15 of 49 TEQSA Provider Number: PRV12051
 Achievements
Activity 3 – Goal Statements
Using your results from activity 2, brainstorm some goal statements. (Answer in 200-250 words)

Short-term Goals (next 3 months)

At work:

Away from work

Medium-term Goals (3-12 months)

At work:

Away from work

Kent Institute Australia Pty Ltd.

UAP – BSBWOR511 ABN 49 003 577 302 CRICOS Code: 00161E RTO Code: 90458
Version 1: 8th of May, 2019 Page 16 of 49 TEQSA Provider Number: PRV12051
 Long-term Goals (more than 12 months)
At work:

Away from work

Kent Institute Australia Pty Ltd.

UAP – BSBWOR511 ABN 49 003 577 302 CRICOS Code: 00161E RTO Code: 90458
Version 1: 8th of May, 2019 Page 17 of 49 TEQSA Provider Number: PRV12051
Activity 4 – Resources for work goals
Select one of each of your goals from the last activity and identify the resources you will need to achieve them.
(Answer in 200-250 words)
Short-term work goal
Identify your goal

Set a time frame for achieving your goal

List the resources you will need to achieve the goal

Medium-term work goal

Identify your goal

Set a time frame for achieving your goal

List the resources you will need to achieve the goal

Kent Institute Australia Pty Ltd.

UAP – BSBWOR511 ABN 49 003 577 302 CRICOS Code: 00161E RTO Code: 90458
Version 1: 8th of May, 2019 Page 18 of 49 TEQSA Provider Number: PRV12051
 Long-term work goal
Identify your goal

Set a time frame for achieving your goal

List the resources you will need to achieve the goal.

Kent Institute Australia Pty Ltd.

UAP – BSBWOR511 ABN 49 003 577 302 CRICOS Code: 00161E RTO Code: 90458
Version 1: 8th of May, 2019 Page 19 of 49 TEQSA Provider Number: PRV12051
Activity 5 – Personal SWOT
Create your personal SWOT analysis. Your trainer will provide you with a large piece of paper, use plenty of
colours and illustrations if you want.
You will summarise into a chart at the end of the exercise. (Answer in 150-200 words)

Strengths Weaknesses

Opportunities Threats

Kent Institute Australia Pty Ltd.

UAP – BSBWOR511 ABN 49 003 577 302 CRICOS Code: 00161E RTO Code: 90458
Version 1: 8th of May, 2019 Page 20 of 49 TEQSA Provider Number: PRV12051
Activity 6 – Measuring Performance
Time Log: Keep an accurate record of completed tasks for one week.

Time Activity Urgent Important Other

6:30
7:00
7:30
8:00
8:30
9:00
10:00
10:30
11:00
11:30
12:00
12:30
13:30
14:00
14:30
15:00
15:30
16:00
16:30
17:00
17:30
18:00
18:30
19:00
19:30
20:00
20:30
21:00

Kent Institute Australia Pty Ltd.

UAP – BSBWOR511 ABN 49 003 577 302 CRICOS Code: 00161E RTO Code: 90458
Version 1: 8th of May, 2019 Page 21 of 49 TEQSA Provider Number: PRV12051
 21:30
22:00

Activity 7 – Rocks in a bucket

Brainstorm the components of your work/study- life balance (Answer in 200-250 words)

Big Rocks

Little Rocks

Sand

Water

Kent Institute Australia Pty Ltd.

UAP – BSBWOR511 ABN 49 003 577 302 CRICOS Code: 00161E RTO Code: 90458
Version 1: 8th of May, 2019 Page 22 of 49 TEQSA Provider Number: PRV12051
Activity 8 – Indicators of stress

Mental Indicators Tick Physical Indicators Tick

Problems with memory Headache
Inability to concentrate Muscle tension
Poor judgement Nausea
Racing thoughts Insomnia
Moodiness Acne breakout
Agitation Diarrhoea or constipation
Irritability Loss of sex drive
Sense of isolation/loneliness Frequently being sick
Constant worrying Dizziness
Viewing everything as negative Weight gain or loss
Restlessness Change in appetite
Quick temper Procrastination and neglect
Sense of being overwhelmed Alcohol, tobacco or drug use
General unhappiness Nail biting or pacing
Loss of objectivity Excessive spending
Always being fearful Tooth grinding
Anxiousness Excessive exercise
Indecisiveness Overreactions
Inability to relax Sleeping too much or too little
Feeling on edge Starting fights
Total Total

Score
How many mental indicators did you score /20

How many physical indicators did you score /20

At what temperature do you operate on any given day? (circle)

Cool Warm Medium Hot Very Hot Boiling

Activity 9 – Personal Development Plan (Answer in 200-250 words)

Name
Date of development
Date to be reviewed
Discussed with mentor/colleague Discussed with manager

Name: Name:
Goals
Timeframe My personal goals are: My professional goals are:
Kent Institute Australia Pty Ltd.
UAP – BSBWOR511 ABN 49 003 577 302 CRICOS Code: 00161E RTO Code: 90458
Version 1: 8th of May, 2019 Page 23 of 49 TEQSA Provider Number: PRV12051
 (learning objectives and actions These should relate to objectives to
required maintain current competence in the job
These should relate to objectives in role or future career paths
the individual performance plan)
Next 12 months
This will depend on
type of activity
priority / importance
of undertaking it

Next 5 years
This will depend on
type of activity
priority / importance
of undertaking it

Activity 10 – 360o Feedback (Answer in 200-250 words)

Scenario: Jasmina’s 360o feedback review

Jasmina is a project manager at a busy multimedia company. Her team have several large and complex
projects that they are working on with local, national and international clients.

Jasmina’s performance appraisal is coming up and her human resources manager, Bob conducts a 360o
feedback review of Jasmina’s performance.
Kent Institute Australia Pty Ltd.
UAP – BSBWOR511 ABN 49 003 577 302 CRICOS Code: 00161E RTO Code: 90458
Version 1: 8th of May, 2019 Page 24 of 49 TEQSA Provider Number: PRV12051
 Bob asks the following parties to complete a survey about Jasmina’s performance: the organisation’s chief
executive officer, three of Jasmina’s team, a member of the organisation’s sales staff, a member of their
administration staff, two contacts with clients she is coordinating projects for and an instructional designer
and editor who work for the company as subcontractors.

Bob customises the organisation’s existing survey, so that it is appropriate for someone at Jasmina’s
frontline management level. Questions on the survey are designed to determine Jasmina’s performance in
demonstrating interpersonal skills, customer focus, innovation, leadership, team support, developing
relationships/networks, meeting deadlines and quality assurance.

Bob briefs Jasmina on the process, being careful to stress that it is a common procedure within the
organisation and that it is not going to result in her being fired or demoted. He assures her that its purpose
is just so that she can gain insight into her strengths and weaknesses.

After a week, Bob arranges a meeting with Jasmina. Together they review the feedback he has collected,
identify three areas for Jasmina to target and discuss ways they can be improved.

360o feedback review

Research the review process
Write a summary identifying the strengths of Bob’s feedback process.
Include ways in which Bob needs to improve the review process, to ensure it is properly implemented and
that all parties engage with, and benefit from it.

Kent Institute Australia Pty Ltd.

UAP – BSBWOR511 ABN 49 003 577 302 CRICOS Code: 00161E RTO Code: 90458
Version 1: 8th of May, 2019 Page 25 of 49 TEQSA Provider Number: PRV12051
Activity 11 – Networks (Answer in 150-200 words)
Give yourself a score out of ten for how well you use the following networks. Give reasons for your score.
Informal networks /10 Reason

Kent Institute Australia Pty Ltd.

UAP – BSBWOR511 ABN 49 003 577 302 CRICOS Code: 00161E RTO Code: 90458
Version 1: 8th of May, 2019 Page 26 of 49 TEQSA Provider Number: PRV12051
 Examples

Formal networks /10 Reason

Examples

e-Networks /10 Reason

Examples

Kent Institute Australia Pty Ltd.

UAP – BSBWOR511 ABN 49 003 577 302 CRICOS Code: 00161E RTO Code: 90458
Version 1: 8th of May, 2019 Page 27 of 49 TEQSA Provider Number: PRV12051
Activity 12 – Questioning

a) Describe methods for achieving a healthy work-life balance. (answer in 100 words)

b) Explain types of learning style/s and how they relate to you/ your job role. (answer in 150 words)

c) Describe types of work methods and practices that can improve personal performance. (answer in 150
words)

Kent Institute Australia Pty Ltd.

UAP – BSBWOR511 ABN 49 003 577 302 CRICOS Code: 00161E RTO Code: 90458
Version 1: 8th of May, 2019 Page 28 of 49 TEQSA Provider Number: PRV12051
 Performance criteria checklist for unit assessment task 1:
Knowledge Test
(Trainer/Assessor to complete)
Assessment activities to be  Knowledge test
completed
Resources required for the unit  office equipment and resources
assessment task  access to computer and internet
 access to relevant legislation, regulations, standards and codes
Does the candidate meet the Yes No Trainer/Assessor Comments
following criteria
Explain principles and techniques
involved in the management and
organisation of:
 Performance measurement
 Personal behaviour, self-
awareness and personality
traits identification
 A personal development plan
 Personal goal setting
 Time
Discuss management
development opportunities and
options for self
Describe methods for achieving a
healthy work-life balance
Explain types of learning style/s
and how they relate to the
individual
Describe types of work methods
and practices that can improve
personal performance.
☐ Not yet Satisfactory
The student’s performance was:
☐ Satisfactory
Student Signature

Observer Signature

Kent Institute Australia Pty Ltd.

UAP – BSBWOR511 ABN 49 003 577 302 CRICOS Code: 00161E RTO Code: 90458
Version 1: 8th of May, 2019 Page 29 of 49 TEQSA Provider Number: PRV12051
 Date:

UNIT ASSESSMENT RESULT SHEET (UARS)

Assessment Task 1 – Unit Knowledge Test (UKT)
Student and Trainer/Assessor Details
Unit code BSBWOR511
Unit name Manage personal work priorities and professional development
Outcome of Unit First attempt:
Assessment Task (UAT)
Outcome (please make sure to tick the correct checkbox):
Satisfactory (S) ☐ or Not Satisfactory (NS) ☐

Date: _______(day)/ _______(month)/ ____________(year)

Second attempt:

Outcome (please make sure to tick the correct checkbox):

Satisfactory (S) ☐ or Not Satisfactory (NS) ☐

Date: _______(day)/ _______(month)/ ____________(year)

Feedback to Student First attempt:

Second attempt:

Student Declaration ☐ I declare that the answers I have provided are my own work. Where I have accessed
information from other sources, I have provided references and or links to my sources.
☐ I have kept a copy of all relevant notes and reference material that I used as part of my
submission.
☐ I have provided references for all sources where the information is not my own. I
understand the consequences of falsifying documentation and plagiarism. I
understand how the assessment is structured. I accept that all work I submit must be
verifiable as my own.
☐ I understand that if I disagree with the assessment outcome, I can appeal the
assessment process, and either re-submit additional evidence undertake gap training
and or have my submission re-assessed.
☐ All appeal options have been explained to me.
Student Signature

Kent Institute Australia Pty Ltd.

UAP – BSBWOR511 ABN 49 003 577 302 CRICOS Code: 00161E RTO Code: 90458
Version 1: 8th of May, 2019 Page 30 of 49 TEQSA Provider Number: PRV12051
 Date
Trainer/Assessor Name Fradreck Nyamhunga
Trainer/Assessor I hold:
Declaration ☐ Vocational competencies at least to the level being delivered
☐ Current relevant industry skills
☐ Current knowledge and skills in VET, and undertake
☐ Ongoing professional development in VET
☐ I declare that I have conducted an assessment of this candidate’s submission. The
assessment tasks were deemed current, sufficient, valid and reliable.
☐ I declare that I have conducted a fair, valid, reliable, and flexible assessment.
☐ I have provided feedback to the above-named candidate.
Trainer/Assessor
Signature
Date
Office Use Only Outcome of Assessment has been entered onto the Kent Student Management System
on _________________ (insert date)

by (insert Name) __________________________________

Kent Institute Australia Pty Ltd.

UAP – BSBWOR511 ABN 49 003 577 302 CRICOS Code: 00161E RTO Code: 90458
Version 1: 8th of May, 2019 Page 31 of 49 TEQSA Provider Number: PRV12051
 UNIT ASSESSMENT RESULT SHEET (UARS)
Assessment Task 1 – Unit Project (UP)
Student and Trainer/Assessor Details
Unit code
Unit name
Outcome of Unit First attempt:
Assessment Task (UAT)
Outcome (please make sure to tick the correct checkbox):
Satisfactory (S) ☐ or Not Satisfactory (NS) ☐

Date: _______(day)/ _______(month)/ ____________(year)

Second attempt:

Outcome (please make sure to tick the correct checkbox):

Satisfactory (S) ☐ or Not Satisfactory (NS) ☐

Date: _______(day)/ _______(month)/ ____________(year)

Feedback to Student First attempt:

Second attempt:

Student Declaration ☐ I declare that the answers I have provided are my own work. Where I have accessed
information from other sources, I have provided references and or links to my sources.
☐ I have kept a copy of all relevant notes and reference material that I used as part of my
submission.
☐ I have provided references for all sources where the information is not my own. I
understand the consequences of falsifying documentation and plagiarism. I
understand how the assessment is structured. I accept that all work I submit must be
verifiable as my own.
☐ I understand that if I disagree with the assessment outcome, I can appeal the
assessment process, and either re-submit additional evidence undertake gap training
and or have my submission re-assessed.
☐ All appeal options have been explained to me.
Kent Institute Australia Pty Ltd.
UAP – BSBWOR511 ABN 49 003 577 302 CRICOS Code: 00161E RTO Code: 90458
Version 1: 8th of May, 2019 Page 32 of 49 TEQSA Provider Number: PRV12051
 Student Signature ☐ Student Declaration above is accepted by ticking this box to indicate statements
above have been read and are accepted as true and correct.

Date
Trainer/Assessor Name
Trainer/Assessor I hold:
Declaration ☐ Vocational competencies at least to the level being delivered
☐ Current relevant industry skills
☐ Current knowledge and skills in VET, and undertake
☐ Ongoing professional development in VET
☐ I declare that I have conducted an assessment of this candidate’s submission. The
assessment tasks were deemed current, sufficient, valid and reliable.
☐ I declare that I have conducted a fair, valid, reliable, and flexible assessment.
☐ I have provided feedback to the above-named candidate.
Trainer/Assessor
Signature
Date
Office Use Only Outcome of Assessment has been entered onto the Kent Learning Management System
(Moodle)
on _________________ (insert date)

by (insert Staff Member Name) _______________________________________________

Unit Skills Test (UST)

Unit Pre-Assessment Checklist (UPAC)
Unit Skills Test (UST)
Assessment type:
 Multiple tasks
Assessment task description:
 This is the second (2) unit assessment task that student has to successfully complete to be deemed
competent in this unit of competency.
 This assessment task is comprised of a Unit Skills Test (UST).
 Student must attempt all criteria to the required level, e.g. Assessment criteria mentioned in the
performance checklist to be deemed satisfactory in this task.
 Student must prepare his/her report by following all given instructions, for the trainer/assessor to
assess competency in this assessment task.
General Instructions for attempting the skills test:
 Student must correctly attempt all activities of this assessment task.

Kent Institute Australia Pty Ltd.

UAP – BSBWOR511 ABN 49 003 577 302 CRICOS Code: 00161E RTO Code: 90458
Version 1: 8th of May, 2019 Page 33 of 49 TEQSA Provider Number: PRV12051
  Answers must demonstrate an understanding and application of relevant concepts, critical thinking,
and good writing skills.
Instructions for the assessor:
 Assesses each student’s performance in accordance with the performance criteria for competency
listed in the Trainer Assessment Pack (TAP).
 Assess each student’s performance and provide feedback within two weeks of student attempting this
assessment task.
 Notify each student that they are Satisfactory/ Not Satisfactory via the student portal.
 Submit assessed unit assessment pack to student administration within one week of marking so results
can be uploaded into the student management system.

Kent Institute Australia Pty Ltd.

UAP – BSBWOR511 ABN 49 003 577 302 CRICOS Code: 00161E RTO Code: 90458
Version 1: 8th of May, 2019 Page 34 of 49 TEQSA Provider Number: PRV12051
Unit Skills Test (UST)
Instructions to complete this assessment task:
 You must complete a number of activities.
 Your Trainer/ Assessor will assess your performance as per the performance criteria and checklist
provided.
 You may attach a separate sheet if required.
 You must include the following particulars in the footer section of each page of the attached sheets:
o Student ID or Student Name
o Unit ID or Unit Code
o Course ID or Course Code
o Trainer and assessor name
o Page numbers
 You must staple the loose sheets together along with the cover page.
 You must attach the loose sheets chronologically as per the page numbers.
 Correction fluid and tape are not permitted
 Please do any corrections by striking through the incorrect words with one or two lines and rewriting
the correct words.
 This submission must be well presented and follow the guidelines and instructions provided.
 Please follow the format as indicated in the template.
 One of the most important steps that you can take: proofread your project report.
 Appropriate citations are required.
 All RTO policies are in effect, including the plagiarism policy.

Resources required to complete the assessment task:

 Computer
 Internet
 MS Word
 MS powerpoints
 Printer or e-printer
 Adobe acrobat/reader
 Learning management system

Students are required to complete all activities in this assessment task.

Kent Institute Australia Pty Ltd.

UAP – BSBWOR511 ABN 49 003 577 302 CRICOS Code: 00161E RTO Code: 90458
Version 1: 8th of May, 2019 Page 35 of 49 TEQSA Provider Number: PRV12051
Assessment Task 2: Unit Skills Test (UST)
Task: Manage personal work priorities

Performance objective
The candidate (you) will demonstrate the ability to establish personal work goals. The candidate will also
demonstrate the ability to set and meet work priorities.

Assessment description
Using a position description, you will set work goals and prioritise work goals. You will then develop two work
plans to achieve two work goals. You are required to keep a journal containing your reflections on and
explanation of the process of managing work priorities.

Procedure
1. Review the job description and the organisation’s business plans, business goals, policies and procedures.
In your journal, provide a list of the organisation’s policies, procedures and plans that will inform team and
personal goal setting.
2. Based on the job description and following your organisation’s business plans, goals, and applicable policies
and procedures, establish four to five goals (including both personal and team goals). In your journal,
describe how and why you established goals. Explain the value of personal and team goal-setting in an
organisation.
3. Develop KPIs to measure performance related to work goals.
In your journal, describe:
a. How the KPIs will be used to measure goal-related performance.
b. How you will maintain performance under varying conditions and contingencies. Give specific examples.
c. How, given your own personal strengths and weaknesses, you will capitalise on or minimise the effect of
these personal traits in your work plans.
4. Consider a range of activities to advance work goals. Prioritise possible activities. Choose two work goals to
develop work plans for. In your journal, describe the process you undertook to prioritise activities.
Describe competing demands and how you plan to manage these to achieve goals.
5. Referring to the template provided in Appendix 1 as an example, use Microsoft Word to develop two work
plans to achieve the two goals you have prioritised. In your journal, describe the process of developing
your plans to manage work priorities. Describe how you have used the plans to manage time efficiently.
6. In your journal, describe:
a. How you will ensure you serve as a positive role model through work planning and organisation. Give
examples. Describe how your work plans serve as examples to follow in your workplace.
b. How you will maintain appropriate work–life balance, manage stress and maintain health.
7. Submit your position description, work plans and journal to your assessor as per the specifications below.
Ensure you keep a copy of all work submitted for your records

Specifications
You must provide:
Kent Institute Australia Pty Ltd.
UAP – BSBWOR511 ABN 49 003 577 302 CRICOS Code: 00161E RTO Code: 90458
Version 1: 8th of May, 2019 Page 36 of 49 TEQSA Provider Number: PRV12051
 ● Two work plans produced using Microsoft Word
● A journal.

Your assessor will be looking for:

● Use of literacy skills to interpret written job descriptions, business plans, policies and procedures, etc.
● Use of organisational skills to set and achieve priorities
● Application of principles and techniques of performance measurement:
- Identification of personal behaviour to assist in managing work priorities and work–life balance
- Goal setting
- Time management
Work Person
activity Description Goal/s KPIs Timeframe responsible

● Application of organisational policy, plans or procedures to setting or planning the achievement of work
goals
● Application of knowledge of work practices to improve personal performance.

Appendix 1 – Work plan (Answer in 200-250 words)

Kent Institute Australia Pty Ltd.

UAP – BSBWOR511 ABN 49 003 577 302 CRICOS Code: 00161E RTO Code: 90458
Version 1: 8th of May, 2019 Page 37 of 49 TEQSA Provider Number: PRV12051
 Performance criteria checklist for unit assessment Task 2:
Unit Skills Test (UST)
(Trainer/Assessor to complete)

Assessment activities to be  Establish personal work goals

completed  Set and meet own work priorities
Resources required for the unit  office equipment and resources
assessment task  Unit assessment guide template
 Access to live or simulated working environment
 Interaction with others
Does the candidate meet the Yes No Trainer/Assessor Comments
following criteria
Serve as a positive role model in the
workplace through personal work
planning
Ensure personal work goals, plans
and activities reflect the
organisation's plans, and own
responsibilities and accountabilities
Measure and maintain personal
performance in varying work
conditions, work contexts and when
contingencies occur
Take initiative to prioritise and
facilitate competing demands to
achieve personal, team and
organisational goals and objectives
Use technology efficiently and
effectively to manage work priorities
and commitments
Maintain appropriate work-life
balance, and ensure stress is
effectively managed and health is
attended to
Outline organisation s policies, plans
and procedures.
☐ Not yet Satisfactory
The student’s performance was:
☐ Satisfactory
Feedback to student:

Student Signature

Observer Signature
Date:
 UNIT ASSESSMENT RESULT SHEET (UARS)
Assessment Task 2
Student and Trainer/Assessor Details
Unit code BSBWOR511
Unit name Manage personal work priorities and professional development
Outcome of Unit First attempt:
Assessment Task (UAT)
Outcome (please make sure to tick the correct checkbox):
Satisfactory (S) ☐ or Not Satisfactory (NS) ☐

Date: _______(day)/ _______(month)/ ____________(year)

Second attempt:

Outcome (please make sure to tick the correct checkbox):

Satisfactory (S) ☐ or Not Satisfactory (NS) ☐

Date: _______(day)/ _______(month)/ ____________(year)

Feedback to Student First attempt:

Second attempt:

Student Declaration ☐ I declare that the answers I have provided are my own work. Where I have accessed
information from other sources, I have provided references and or links to my sources.
☐ I have kept a copy of all relevant notes and reference material that I used as part of my
submission.
☐ I have provided references for all sources where the information is not my own. I
understand the consequences of falsifying documentation and plagiarism. I
understand how the assessment is structured. I accept that all work I submit must be
verifiable as my own.
☐ I understand that if I disagree with the assessment outcome, I can appeal the
assessment process, and either re-submit additional evidence undertake gap training
and or have my submission re-assessed.
☐ All appeal options have been explained to me.
Student Signature
Date
Trainer/Assessor Name
Trainer/Assessor I hold:
Declaration ☐ Vocational competencies at least to the level being delivered
☐ Current relevant industry skills
☐ Current knowledge and skills in VET, and undertake
☐ Ongoing professional development in VET
☐ I declare that I have conducted an assessment of this candidate’s submission. The

Kent Institute Australia Pty Ltd.

UAP – BSBWOR511 ABN 49 003 577 302 CRICOS Code: 00161E RTO Code: 90458
Version 1: 8th of May, 2019 Page 39 of 49 TEQSA Provider Number: PRV12051
 assessment tasks were deemed current, sufficient, valid and reliable.
☐ I declare that I have conducted a fair, valid, reliable, and flexible assessment.
☐ I have provided feedback to the above-named candidate.
Trainer/Assessor
Signature
Date
Office Use Only Outcome of Assessment has been entered onto the Kent Student Management System
on _________________ (insert date)

by (insert Name) __________________________________

Kent Institute Australia Pty Ltd.

UAP – BSBWOR511 ABN 49 003 577 302 CRICOS Code: 00161E RTO Code: 90458
Version 1: 8th of May, 2019 Page 40 of 49 TEQSA Provider Number: PRV12051
Assessment Task 3: Unit Project (UP)
Assessment type:
Multiple tasks
Assessment task description:
 This is the third (3) unit of assessment tasks a student has to successfully complete to be deemed
competent in this Unit of Competency.
 A student must respond correctly to all the questions and submit them to the Trainer/Assessor.
 A student must answer all questions to the required level, e.g. provide the number of points, to be
deemed satisfactory in this task.
 The Trainer/Assessor is required to provide the feedback within two (2) weeks and notify students when
results are available.

Applicable conditions:
 All knowledge tests are untimed and are conducted as open book tests (this means a student can refer
to textbooks during the test).
 A student must read and respond to all questions.
 A student may handwrite/use computers to answer the questions.
 A student must complete the task independently.
 No marks or grades are allocated for this assessment task. The outcome of the task will be Satisfactory
or Not Satisfactory.
 The Trainer/Assessor must assess a student’s written skills and knowledge as the student completes this
assessment task.
 The Trainer/Assessor may ask a student relevant questions on this assessment task to ensure that this is
the student’s own work.

Resubmissions and reattempts:

 Where a student’s answers are deemed not satisfactory after the first attempt, a re-submission attempt
will be allowed.
 A student may speak to their Trainer/Assessor if the student is having any difficulty in completing this
task and requires reasonable adjustments (e.g. can be given as an oral assessment)
 For more information, please refer to Kent Student Handbook (VET) via Kent Website Link (Documents>
Student Policies and Forms > DOC– Kent Student Handbook (VET) – Student Login Required)

Location:
 This assessment task may be completed in a classroom, on the Kent Learning Management System (i.e.
Moodle), workplace, or independent learning environment.
 The Trainer/Assessor will provide a student with further information regarding the location for
completing this assessment task.
Instructions for answering written questions:
 A student must complete a written assessment consisting of a series of questions.
 It is expected that students will correctly answer all the questions.
 Answers must demonstrate an understanding and application of relevant concepts, critical thinking, and
good writing skills.
 A student must be concise and to the point and write answers according to the given word-limit to each
question and do not provide irrelevant information.
 A student must not use non-discriminatory language. The language used should not devalue, demean,
or exclude individuals or groups on the basis of attributes such as gender, disability, culture, race,
religion, sexual preference or age. Gender inclusive language should be used.

Kent Institute Australia Pty Ltd.

UAP – BSBWOR511 ABN 49 003 577 302 CRICOS Code: 00161E RTO Code: 90458
Version 1: 8th of May, 2019 Page 41 of 49 TEQSA Provider Number: PRV12051
 The Trainer/Assessor should not accept answers copied directly from texts without acknowledgement of
the text.

How trainer/assessor will assess the work? 

 This assessment task requires the student to answer all the questions.
 Answers must demonstrate the student’s understanding and knowledge of the unit.
 If all assessment tasks are deemed Satisfactory (S), then the unit outcome is Competent (C).
 If at least one of the assessment tasks is deemed Not Satisfactory (NS), then the unit outcome is Not Yet
Competent (NYC).
 Once all assessment tasks allocated to this Unit of Competency have been undertaken, the
Trainer/Assessor will complete an ‘Assessment Plan’ to record the unit outcome. The outcome will be
either Competent (C) or Not Yet Competent (NYC).
 The ‘Assessment Plan’ is available with the Unit Assessment Pack (UAP) – Coversheet.

Purpose of the assessment

The purpose of this assessment task is to assess the students’ knowledge essential to apply marketing
communication across a convergent industry and knowledge about the following:
 Knowledge to identify relationship between traditional siloed sectors to client requirements and identify
the integration points by establishing customer role within convergent environment.
 Knowledge to unify messages in integrated offering.
 Knowledge to identify the impact of relevant legislation, regulations and policies within the convergent
environment.
 Knowledge to identify and evaluate tools and techniques from traditional sectors and creating
convergent tools and techniques for customer-centric divergent media environment.
 Knowledge to review the value of tools and techniques and use appropriate marketing communication
solutions to meet client requirements.
 Knowledge to use sector and technology specific experts, establish channels to respond quickly to
customers and maintain business networks relevant to marketing communication convergence.
 Knowledge to read, collect, review, interpret/understand and analyse/review text-based business
information from a range/number of sources.
 Written knowledge to organise and deliver information effectively in applying marketing communication
across a convergent industry to a range of stakeholders/interested people.
 Knowledge to interact/cooperate with others using appropriate conventions/systems when
communicating and consulting/discussing with stakeholders/interested parties.
 Knowledge to analyse relevant/appropriate information to identify scope/range of work, goals and
objectives and to evaluate/review options/other choices.
 Knowledge to use familiar/known digital technology to access/get to information, document
findings/results and communicate them to stakeholders.

Kent Institute Australia Pty Ltd.

UAP – BSBWOR511 ABN 49 003 577 302 CRICOS Code: 00161E RTO Code: 90458
Version 1: 8th of May, 2019 Page 42 of 49 TEQSA Provider Number: PRV12051
Assessment Task 3: Unit Project (UP)
Instructions:
 This is an individual assessment.
 The purpose of this assessment task is to assess the students’ knowledge essential to develop
organisational marketing objectives.
 To make full and satisfactory responses a student should consult a range of learning resources, other
information such as handouts and textbooks, learners’ resources and slides.
 All questions must be answered in order to gain competency for this assessment.
 A student may attach a separate sheet if required.
 A student must include the following particulars in the footer section of each page of the attached
sheets:
o Student ID or Student Name
o Unit ID or Unit Code
o Course ID or Course Code
o Trainer and assessor name
o Page numbers
 A student must staple the loose sheets together along with the cover page.
 A student must attach the loose sheets chronologically as per the page numbers.
 Correction fluid and tape are not permitted. Please do any corrections by striking through the incorrect
words with one or two lines and rewriting the correct words.

Resources required to complete the assessment task:

 Computer
 Internet
 MS Word
 Printer or e-printer
 Adobe acrobat/reader
 Kent Learning Management System (Moodle).


Kent Institute Australia Pty Ltd.

UAP – BSBWOR511 ABN 49 003 577 302 CRICOS Code: 00161E RTO Code: 90458
Version 1: 8th of May, 2019 Page 43 of 49 TEQSA Provider Number: PRV12051
Assessment Task 3: Unit Project (UP)
Develop and maintain professional competence
Performance objective
The candidate (you) will demonstrate the skills and knowledge required to develop and maintain
professional competence.

Assessment description
You will develop a professional development plan with career objectives and an action plan. To assist in the
development of your plan, you are required to seek feedback on your professional competency. You are
required to keep a journal containing your refection on, and explanation of, the process of planning
professional development

Procedure
1. Assess your personal knowledge and skills against competency standards such as enterprise specific
competencies or nationally endorsed units of competency. In your journal, describe the process you
undertook to assess your professional competency.
2. Meet with two people who are familiar with your work and can assess aspects of your professional
competency, such as employees, colleagues, clients or supervisors to seek feedback on your work
performance. Take notes to submit as evidence of your meeting. In your journal, describe the meeting,
and the questioning and active listening techniques you used to elicit the feedback.
3. Using the template provided in Appendix 1, develop a professional development plan. You should
include:
a. development opportunities, such as training; include opportunities to undertake within one
year and within five years
b. new skills you aim to acquire to achieve or maintain a competitive edge
c. planned participation in networks or professional associations to enhance professional
development
d. timeframes in which to achieve development opportunities, new skills, participation in
networks
4. In your journal, you should discuss:
a. how you analysed and applied feedback to your professional
b. development plan
c. the process you undertook to identify, evaluate and select the development opportunities
included in your professional development plan – discuss learning styles and application to
your planning
d. new skills you plan to acquire – explain how acquiring these skills will provide a competitive
edge
e. examples of networking you have undertaken or are currently undertaking to enhance
knowledge, skills or work relationships
f. how these plans align to relevant organisational policies and procedures and how they align to
organisational goals and your work role
5. Submit your professional development plan, feedback notes and journal to your assessor as per the
specifications below. Ensure you keep a copy of all work submitted for your records

Kent Institute Australia Pty Ltd.

UAP – BSBWOR511 ABN 49 003 577 302 CRICOS Code: 00161E RTO Code: 90458
Version 1: 8th of May, 2019 Page 44 of 49 TEQSA Provider Number: PRV12051
 Specifications
You must provide:
 a professional development plan
 meeting notes
 a journal.

Your assessor will be looking for:

 communication skills to receive, analyse and report on feedback
 application of principles and techniques of planning professional development
 knowledge of management development opportunities
 knowledge of types of learning styles and application to professional development planning.

Appendix 1– Professional development plan (Answer in 200-300 words)

Name
Date to be reviewed:
Date of development

 Discussed with mentor/colleague

Name:
 Discussed with manager
Name:

Professional development opportunities/ training

Timeframe Description of opportunity/training Skills/ competency to develop

Kent Institute Australia Pty Ltd.

UAP – BSBWOR511 ABN 49 003 577 302 CRICOS Code: 00161E RTO Code: 90458
Version 1: 8th of May, 2019 Page 45 of 49 TEQSA Provider Number: PRV12051
Networking activities
Timeframe Description of networking activities Opportunity/professional advantage

Kent Institute Australia Pty Ltd.

UAP – BSBWOR511 ABN 49 003 577 302 CRICOS Code: 00161E RTO Code: 90458
Version 1: 8th of May, 2019 Page 46 of 49 TEQSA Provider Number: PRV12051
 Assessment Task 3: Unit Project UP
Performance criteria checklist for unit assessment task:
(Trainer/Assessor to complete)

Assessment activities to be  Develop and maintain professional competence

completed
Resources required for the  Unit assessment guide template
unit assessment task  Access to live or simulated working environment
 Interaction with others
Does the candidate meet the Yes No Trainer/Assessor Comments
following criteria
Assess personal knowledge and
skills against competency
standards to determine
development needs, priorities
and plans
Seek feedback from employees,
clients and colleagues and use
this feedback to identify and
develop ways to improve
competence
Identify, evaluate, select and use
development opportunities
suitable to personal learning
style/s to develop competence
Participate in networks to
enhance personal knowledge,
skills and work relationships
Identify and develop new skills
to achieve and maintain a
competitive edge
☐ Not yet Satisfactory
The student’s performance
was: ☐ Satisfactory
Feedback to student:

Student Signature

Observer Signature
Date:

Kent Institute Australia Pty Ltd.

UAP – BSBWOR511 ABN 49 003 577 302 CRICOS Code: 00161E RTO Code: 90458
Version 1: 8th of May, 2019 Page 47 of 49 TEQSA Provider Number: PRV12051
 UNIT ASSESSMENT RESULT SHEET (UARS)
Assessment Task 3, Unit Project UP
Student and Trainer/Assessor Details
Unit code BSBWOR511
Unit name Manage personal work priorities and professional development
Outcome of Unit First attempt:
Assessment Task (UAT)
Outcome (please make sure to tick the correct checkbox):
Satisfactory (S) ☐ or Not Satisfactory (NS) ☐

Date: _______(day)/ _______(month)/ ____________(year)

Second attempt:

Outcome (please make sure to tick the correct checkbox):

Satisfactory (S) ☐ or Not Satisfactory (NS) ☐

Date: _______(day)/ _______(month)/ ____________(year)

Feedback to Student First attempt:

Second attempt:

Student Declaration ☐ I declare that the answers I have provided are my own work. Where I have accessed
information from other sources, I have provided references and or links to my sources.
☐ I have kept a copy of all relevant notes and reference material that I used as part of my
submission.
☐ I have provided references for all sources where the information is not my own. I
understand the consequences of falsifying documentation and plagiarism. I
understand how the assessment is structured. I accept that all work I submit must be
verifiable as my own.
☐ I understand that if I disagree with the assessment outcome, I can appeal the
assessment process, and either re-submit additional evidence undertake gap training
and or have my submission re-assessed.
☐ All appeal options have been explained to me.
Student Signature
Date
Trainer/Assessor Name Fradreck Nyamhunga
Trainer/Assessor I hold:

Kent Institute Australia Pty Ltd.

UAP – BSBWOR511 ABN 49 003 577 302 CRICOS Code: 00161E RTO Code: 90458
Version 1: 8th of May, 2019 Page 48 of 49 TEQSA Provider Number: PRV12051
 Declaration ☐ Vocational competencies at least to the level being delivered
☐ Current relevant industry skills
☐ Current knowledge and skills in VET, and undertake
☐ Ongoing professional development in VET
☐ I declare that I have conducted an assessment of this candidate’s submission. The
assessment tasks were deemed current, sufficient, valid and reliable.
☐ I declare that I have conducted a fair, valid, reliable, and flexible assessment.
☐ I have provided feedback to the above-named candidate.
Trainer/Assessor
Signature
Date
Office Use Only Outcome of Assessment has been entered onto the Kent Student Management System
on _________________ (insert date)

by (insert Name) __________________________________

The End

Kent Institute Australia Pty Ltd.

UAP – BSBWOR511 ABN 49 003 577 302 CRICOS Code: 00161E RTO Code: 90458
Version 1: 8th of May, 2019 Page 49 of 49 TEQSA Provider Number: PRV12051