Travel related queries
9244214101, 8012075554
Itinerary
Coimbatore to TirunelveliSaturday, 29,Feb 2020Raj Travels
Passenger name redBus ticket # Seat Numbers PNR #
Mr Logesh M TCA485482398 22 QTRFTJN75281788
Bus Type Reporting Time Boarding point address
A/C Sleeper 09:45 PM
Location: Gandipuram Bus Stand
Landmark:Periyar Bus Stand
Total FareDeparture TimeAddress:C/O Rajalakshmi Travels,Shop No.7and
Rs. 1,49810:00 PM ,Gandipuram Bus Stand,Coimbatore-hh1.641012
Terms and conditions
1.redBus* is ONLY a bus ticket agent. It does not operate bus services
2. The departure time mentioned on the ticket are only tentative timings .
of its own. In order to provide a comprehensive choice of bus
However the bus will not leave the source before the time that is mentioned on
operators, departure times and prices to customers, it has tied up with
the ticket.
many bus operators.
redBus’ advice to customers is to choose bus operators they are aware
3. Passengers are required to furnish the following at the time of boarding the bus:
of and whose service they are comfortable with.
(1) A copy of the ticket (A print out of the ticket or the print out of the ticket e-mail).
redBus’ responsibilities include: (2) A valid identity proof
(1) Issuing a valid ticket (a ticket that will be accepted by the Failing to do so, they may not be allowed to board the bus.
bus operator) for its’ network of bus operators
(2) Providing refund and support in the event of cancellation 4. Change of bus: In case the bus operator changes the type of bus due to
(3) Providing customer support and information in case of any delays some reason, redBus will refund the differential amount to the customer upon
/ inconvenience being intimated by the customers in 24 hours of the journey.
redBus’ responsibilities do NOT include: 5. Cancellation Policy: For Raj Travels :Between 0 hours to 12 hours before
(1) The bus operator’s bus not departing / reaching on time journey, the cancellation charge is 100.0%.Between 12 hours to 24 hours
(2) The bus operator’s employees being rude before journey, the cancellation charge is 50.0%.And, above cancellation
(3) The bus operator’s bus seats etc not being up to the charge is 10.0%.
customer’s expectation
(4) The bus operator canceling the trip due to unavoidable reasons
(5) The baggage of the customer getting lost / stolen / damaged
6. In case one needs the refund to be credited back to his/her bank account,
(6) The bus operator changing a customer’s seat at the last minute
please write your cash coupon details to [email protected]
to accommodate a lady / child
(7) The customer waiting at the wrong boarding point (please call the
* The home delivery charges (if any), will not be refunded in the event of ticket
bus operator to find out the exact boarding point if you are not a
cancellation
regular traveler on that particular bus)
(8) The bus operator changing the boarding point and/or using a pick- 7. In case a booking confirmation e-mail and sms gets delayed or fails because
up vehicle at the boarding point to take customers to the bus departure of technical reasons or as a result of incorrect e-mail ID / phone number
point provided by the user etc, a ticket will be considered 'booked' as long as the
ticket shows up on the confirmation page of www.redBus.in.
redBus Contact Details Whom should I call?
Ahmedabad | (079) 39412345 Delhi | (011) 39412345 Boarding point related | Bus operator (# on the top of the
Bangalore | (080) 39412345 Hyderabad (040) 39412345 Time related queries | ticket) Bus operator (# on the top of
Chennai | (044) 39412345 | Mumbai (022) 39412345 Cancellation | the ticket) redBus
Coimbatore | (0422) 3941234 (020) 39412345 Refund | redBus
|
Pune |
