About “error 997.
overlapped i/o operation is in progress”, you can check this blog:
https://blogs.msdn.microsoft.com/vsnetsetup/2014/10/27/error-997-overlapped-io-operation-
is-in-progress-kb2918614-breaks-windows-installer-service/
1. Renaming C:\ProgramData\Microsoft\Crypto\RSA\S-1-5-18 to
C:\ProgramData\Microsoft\Crypto\RSA\S-1-5-18_old
2. Confirm the administrator is the ownership and full control on the
C:\ProgramData\Microsoft\Crypto\RSA\S-1-5-18 folder, if not, took ownership and re-
applied permissions as full control on this.
3. If you do not have this registry key:
HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsInstaller, you can
back up the registry table and create it and add DWORD "SecureRepairPolicy with
value of 1.
Windows update is up-to-date, after that, search for KB2918614/
KB3072630/KB3000988/KB3008627 and once it is found, remove it and restart the
computer