PH / ORP Controller

Programming and Operations Manual

Rev: 07/21/08

CHECK FOR FREE MANUAL UPDATES AT www.jptechinc.com

JP Tech, Inc. ▪ Box 863 ▪ 2286 Church Street #A ▪ East Troy ▪ WI ▪ 53120
Phone (262) 642-7671 ▪ Fax (262) 642-7681

V. 02h

1
SUGGESTED SEQUENCE FOR INITIAL START UP

The following is a suggested sequence for initially using your pH/ORP

meter.

1. Read the manual and familiarize getting into and out of screens
as well as change values.
2. Go the SETUP screen and enter the values and settings you
want to work with. Channels or Relays not needed can be disabled.
3. Get material for the calibration procedure. Connect probe to
either Channel 1 or Channel 2.
4. Go to the CALIBRATION screen and calibrate the meter.
Since the meter was preliminarily calibrated already, calibrate with the
temperature set at AUTO or MANUAL (enter a value) in the TMP ADJ
screen. NOTE: the temperature compensation element is located in the
cable end and not in the probe itself. Therefore, the cable end must be
immersed in the buffers to get the proper calibration. Bring the tem-
perature of cable to liquid temperature may take 5 minutes or more.
5. Go to the PROPORTIONING screen and set for ENABLED or
DISABLED. (Too prevent over runs, we suggest ENABLED.)
6. Go to the Main screen (RLY#1 and/or RLY#2) and enter the
SETPOINT, WINDOW, and ALARM values you want to use.

REMEMBER: Pressing and Releasing BOTH keys together will reset a

value to all zeros or, if not in a flashing state, bring you back to the
MAIN screen. You will need to do this when you are finished in the
CALIBRATION section and the SETUP section.

2
 OVERVIEW OF PH/ORP METER MENU OPERATION
The following manual demonstrates how a user of the ph/orp meter can navigate through the menu system and change parameters
as needed. The main menu headings have no user adjustable settings, however all submenus behind the main menu screens do con-
sist of adjustable settings. All navigation is performed using the keypad (two keys—SELECT and CHANGE). The SELECT key
will not change any existing information. It only provides a way to move through the menu or move the flashing cursor. The
CHANGE key is used to change a value or option.. There are four input values to this meter: pH1/OPR1, pH2/ORP2, Temperature
for pH1/ORP1 and, Temperature for pH2/ORP2. These inputs are identified as “Channel” inputs 1,2,3, and 4 respectively. NOTE:
Pressing and Releasing both keys at same time will reset values to zero if cursor is flashing or return you to the first screen.

RELAY STATUS and USER INPUT MENUS

When the unit is powered up, the user should see the RLY1 screen
which as shown to the right and indicate the range being read by the
RLY1: (temp)
probe. The temperature will be shown if channel 3 is set for TMP.
+00.00 ph/orp/temp
From the RLY1 screen, the user has access to 3 submenus
(SETPOINT, WINDOW, and ALARM). THESE THREE
SCREENS SET THE PARAMETER OF THE RELAY. These screens SETPOINT1
are accessed by pressing and holding the SELECT button until the 01.00
cursor begins to flash. Toggling the SELECT key will move the cur-
sor, the CHANGE key will change values. This procedure must be
repeated to access any of these submenus. To leave the submenus and WINDOW1
accept the selected options press and hold the SELECT key while in 02.00
the submenu. The user will be returned to the RLY1menu.
1. SETPOINT: The setpoint is the desired value at which the pumps ALARM1
will not pump. This value is determined by the user and set using 02.50
the CHANGE key to cycle through values. Note: to move cursor
one spot to the right from within submenus, press and release the
SELECT button.
2. WINDOW: The value of the window setting will be either above RELAY1 MINUTES
or below the setpoint and will represent the point at which the 000000
pumps will operate continuously.
3. ALARM: The alarm value is usually set beyond the WINDOW
value. If this level is reached, an alarm will be triggered after a RELAY1 MINUTES
predetermined delay (1-99sec—this is set in the ALARM DE- 000000
LAY menu under SETUP—See Below).
Pressing and holding the SELECT key after setting values in the
ALARM submenu will bring you back to the RLY1 screen. From
here simply press and release the SELECT key to toggle to the next
main menu. The user will now be at the RELAY1 MINUTES menu.
As in all cases, to enter the submenu press and hold the SELECT key
until the cursor flashes.
1. RELAY1 MINUTES: The total “on/off” time cycles of the unit
is shown in this menu. The user can either reset this to zero or en- PRIME
ter a value or leave alone.
*The entire procedure listed above can be repeated for setting the pa-
rameters of the remaining 2 relays
PRIME RELAY1
After completing the parameters for the three relays, return to the main DISABLED
menu by pressing and releasing both keys simultaneously. Using the
SELECT key, toggle until the PRIME screen is displayed. Press and
hold the SELECT key to enter it’s submenu. This function is used
for occasional add or to prime pumps (Rly1 or 2) if needed.
1. PRIME RELAY: After entering this screen, toggling the SE- See next page for Calibration Procedure
LECT key changes the Relay that will be affected by the
CHANGE key. The CHANGE key will toggle between DIS-
ABLED and ENABLED states of the relays. Priming will not
work if the relay is disabled in the setup menu. Once finished,
Press and Hold the SELECT key to back out of this screen.

3
 SETUP and USER INPUT MENUS

PH/ORP Calibration Procedure

In a ‘first time’ or complete calibration, it is necessary to do the
following:
If channel 1 or 2 are to be calibrated and this channel is Calibrate
set to PH: Set ‘Temperature adj’ for this channel to dis
abled before calibrating (find in SETUP screens).

It is not necessary to change your temperature setting in CH#(1-4) Offset

CHAN#3 and CHAN#4 screens if you are only making a minor
adjustment to calibrate this meter. You do not need to do
anything to the temperature setting when calibrating for
ORP. CH#(1-4) Offset
7.00 XX (-99 to +99)
For each CHANNEL, there is an OFFSET value and a SPAN
value. For pH the value range is from 0 to 14 with a value of 7
being neutral. The OFFSET value ideally should be calibrated CH#(1-4) Span
to a pH of 7.0 (0.00mV) and the SPAN value ideally should be
calibrated to a ph of either 0.0 (+414mV) or 14.0 (-414mV) de-
pending on your solution to test. This unit comes pre-calibrated
using a buffer of 7.0 and 4.0. For ORP, the range is –1000 mV CH#(1-4) Span
to a +1000 mV with “0” being the OFFSET and either plus or 14.00 XX (-99 to +99)
negative 1000 being the SPAN.

For PH: Remaining

1. Place the pH probe into a buffer of 7.00 pH. Channels
2. Toggle with the SELECT key to the Calibration screen.
3. Press and Hold the SELECT key to bring up the “Channel
1 Offset screen. For Temperature:
4. Press and Hold the SELECT key again to get behind this Generally this does not need to be
screen to the screen that calibrates the Offset. This screen will done since it was resistively cali-
show the pH value the probe is measuring on the lower left and brated at the factory.
a calibration number on the lower right.
5. Toggle the CHANGE key to bring the pH value shown Place a 1000 Ohm resistance across the
down or toggle the SELECT key to bring the pH value shown input channel (#3 or #4) to be calibrated.
up. Toggle either one so that the pH value on the left equals Adjust the Offset to read 0°C or 32°F
depending on your display setting.
7.00. Press and Hold the SELECT key to lock in the calibration Place a 1391.6 Ohm resistance across the
number and to back out of that screen. input channel(#3 or #4)to be calibrated.
6 Toggle the SELECT key again to go to the CHANNEL 1 Adjust the Span to read 100.0°C or 212.0°F.
SPAN screen. Place the probe into a pH solution of either 4.01
or 10.0 NOTE: When using a non-Temp.
7. Press and Hold the SELECT key to get behind this calibra- Compensated cable, you must
tion screen. Again, the number in the lower left is the pH read- enter a temperature value of the
ing and the number to the lower right is the calibration value. bath into the MANUAL setting in
Adjust like the Offset but your target will be either 4.01 or 10.0. the TEMP ADJ screen. Use the
Press and Hold the SELECT key to lock in and back out. AUTO setting for a Temp. com-
8. Do the same procedure for CHANNEL #2. pensated cable.
9, Calibrating ORP is done the same way.

TO GET OUT OF THE CALIBRATION SCREEN, PRESS AND RELEASE BOTH THE SE-
LECT KEY AND THE CHANGE KEY TOGETHER. THIS BRINGS YOU BACK TO THE
MAIN SCREEN.

4
 SETUP and USER INPUT MENUS

Toggle the SELECT key to get to the SETUP screen shown at right.
This section is used to set the physical hookup to the corresponding SETUP
channels. Press and hold the SELECT key to enter the first submenu.
1. *CHANNEL#1: Channel#1 can either be DISABLED, PH or
ORP. Note: The setting must be set for type of probe attached to
CHANNEL#1 (or 2)
the meter. In order to set the appropriate option, the user must
Disabled/ph/orp
press and hold the SELECT key until the cursor is flashing and
then cycle through the three options using the CHANGE key.
When the desired option is displayed press and hold SELECT CHANNEL#1
key to accept the option and return to the CHANNEL#1 main Disabled/ph/orp
menu.
2. *CHAN#1 TMP ADJ: Press the SELECT key to enter the
CHAN#1 TMP ADJ submenu. Only if PH was selected in the CHAN#1 TMP ADJ
CHANNEL#1 options screen will the CHAN#1 TMP ADJ DISABLED/MAN/AUTO
screen be displayed. To change the options press and hold the
SELECT key until the cursor flashes. Select either the DIS-
ABLED, AUTO, or MAN option. If the MAN option is selected, CHAN#1 TMP ADJ
the user will then have to specify a temperature value. DISABLED AUTO MAN
3. Use the same procedure for CHAN#2 and CHAN#2 TMP ADJ.
*Note: When using a non-Temp. Compensated cable, you
must enter a temperature value of the bath into the MAN- INPUT
UAL setting in the TEMP ADJ screen. Use the AUTO set- -499—+499
ting for a Temp. compensated cable.
If Auto is selected for temperature compensation then the correspond-
ing temperature channel (3 or 4) will automatically be enabled.
Toggle the SELECT key to move to CHANNEL#3 CHANNEL#3
DISABLED/TMP
1. *CHANNEL3: From this screen press and hold the SELECT
key until the cursor flashes. Then choose either DISABLED or
TEMP1. If the option set in the CHANNEL#1 screen included CHANNEL#3
PH and the CHAN#1 TMP ADJ option was set to AUTO, the DISABLED/TMP
user must select TEMP. After the appropriate option is selected,
push and hold the SELECT key to accept the option and return
to the CHANNEL#3 screen. Channel#3 is the temperature input CHANNEL#4
for Channel#1. DISABLED/TMP
2. CHANNEL4—Same as channel 3. Channel#4 is the tempera-
ture input for Channel#2.
CHANNEL#4
After the Channel options have been set, press and hold the SELECT DISABLED/TMP
key until the cursor stops flashing. Press the SELECT key again to
display the RELAY1 screen.
1. RELAY1: From this screen, the user will press and hold the SE- PROPORTIONING
LECT key to enter the submenu. By pressing the CHANGE key
the user can cycle through the options which include the ability to
DISABLE the relay, have the relay read from CHANNEL#1, See page 6 for explanation
CHANNEL#2, CHANNEL#3, or CHANNEL#4, or set it as an
ALARM. [Normally, Relay 1 is set for CHAN#1, Relay 2 is set
for CHAN#2, and Relay 3 is set for ALARM.] RELAY1

*This entire procedure is repeated for RLAY2 and RLAY3

RELAY1
DISABLED CH1-4 ALARM

5
 SETUP and USER INPUT MENUS

After completing the parameters for the three relays, toggle the SE-
LECT key to advance to the PUMP MX. ON TIME screen. PUMP MAX. ON TIME
00
1. PUMP MAX ON TIME: This function is used primarily when
PROPORTIONING is ENABLED. The value set in this screen is
the maximum time the pump will run if the WINDOW value is PUMP MAX. ON TIME
reached before the meter checks the pH value. If the ph value is 00
between the SETPOINT and WINDOW values, the time the
pump will run will be proportional to the % of pH being read.
For example, with a Max On Time of 30 seconds, and the pH TMP DISPLAY
reading is halfway between the SETPOINT and WINDOW val- F
ues, the pump will run only 15 seconds (HALF the time) before
checking the pH value. As the pH value gets closer to the SET-
POINT, the less time the pump will run. One cycle is an ON/ TEMP DISPLAY
OFF state of the pump. This value can be set for any value be- FC
tween 1 and 99 seconds. A typical value would be 30 Seconds.

After setting up pump max. on time, return to the PUMP MAX ON ALARM DELAY
TIME main menu by pressing the SELECT key until the cursor stops 01 SEC
flashing. Using the SELECT key cycle through the menus until the
TEMP DISPLAY menu is displayed.
ALARM DELAY
1. TEMP DISPLAY: From this screen press and hold the SELECT 01 SEC
key until the cursor flashes. Then choose either F (Fahrenheit) or
C (Celsius) using the CHANGE key. NOTE: SETPOINTS and
ALARMS do not recalculate after changing this parameter. The
user will have to adjust the temperatures accordingly.

After setting up TMP DISPLAY, return to the TMP DISPLAY main

menu by pressing and holding the SELECT key until the cursor stops
flashing. Using the SELECT key cycle through the menus until the
ALARM DELAY menu is displayed.

ALARM DELAY: To prevent pre-mature alarms due to fluctuations

of pH, this screen sets the amount of time that will pass before the
alarm relay is activated. Press and hold the SELECT key until the
cursor flashes. Then choose a value between 1 and 99 seconds using
the CHANGE key. This will become the time in which an alarm will
be triggered after reaching the ALARM state setting determined pre-
viously (in main RELAY#1 or #2 screen).

6
 14.00 14.00 14.00 14.00

Start
PROPORTIONING (DISABLED): Pump ON Pump ON Pump OFF Pump OFF

Acts essentially as an ON/OFF switch. The WINDOW1 SETPOINT1

pump on-time is equal to 100% of the MAX 13.00 13.00
ON TIME In other words, the pump will
remain OFF until the PH/ORP reading in- 13.00 13.00 13.00 13.00
creases and becomes equal to the WINDOW Pump ON Pump ON Pump OFF Pump OFF
setting. At this time it will remain ON until it
falls back to the SETPOINT. 12.00 12.00 12.00 12.00
Pump OFF Pump ON Pump ON Pump OFF

Important: The only time the pump will 11.00 11.00 11.00 11.00
change it’s state is if it achieves either the Pump OFF Pump ON Pump ON Pump OFF
WINDOW value or the SETPOINT value.
10.00 10.00 10.00 10.00
Pump OFF Pump ON Pump ON Pump OFF
The figures to the right show non-
proportioning examples when the WINDOW 9.00 9.00 9.00 9.00
value is set higher then the SETPOINT and Pump OFF Pump ON Pump ON Pump OFF
when the WINDOW value is set lower then
the SETPOINT. 8.00 8.00 8.00 8.00
Pump OFF Pump OFF Pump ON Pump ON

SETPOINT1 WINDOW1
8.00 8.00
Start

7.00 7.00 7.00 7.00

Pump OFF Pump OFF Pump ON Pump ON

Figure 1: Window value above Setpoint Figure 2: Window value below Setpoint

14.00 14.00 14.00 14.00

Start
PROPORTIONING (ENABLED): Pump ON 100% Pump ON 100% Pump OFF 100% Pump OFF

Allows the pumps to operate at a proportion WINDOW1 SETPOINT1

equal to the percentage move of the PH/ORP 13.00 13.00
reading between the SETPOINT and WIN-
DOW values. If the PH/ORP reading in- 13.00 13.00 13.00 13.00
creases through 20% of this range then the Pump ON 100% Pump ON 100% Pump OFF Pump OFF
pump will operate for 20% of the MAX ON
TIME (fig.2). If the PH/ORP reading reaches 12.00 12.00 12.00 12.00
Pump ON 80% Pump ON 80% Pump ON 20% Pump ON 20%
the WINDOW setting, the pump will operate
for the full MAX ON TIME. As the PH/ORP 11.00 11.00 11.00 11.00
reading begins to fall so does the percentage Pump ON 60% Pump ON 60% Pump ON 40% Pump ON 40%
of pump on time until it reaches the SET-
POINT value where it will not pump. 10.00 10.00 10.00 10.00
Pump ON 40% Pump ON 40% Pump ON 60% Pump ON 60%

The figures to the right show non- 9.00 9.00 8.00 9.00
proportioning examples when the WINDOW Pump ON 20% Pump ON 20% Pump ON 80% Pump ON 80%
value is set higher then the SETPOINT and
when the WINDOW value is set below the 8.00 8.00 8.00 8.00
Pump OFF Pump OFF Pump ON 100% Pump ON 100%
SETPOINT.

SETPOINT1 WINDOW1
8.00 8.00
Start

7.00 7.00 7.00 7.00

Pump OFF 100% Pump OFF Pump ON 100% Pump ON 100%

7 Figure 3: Window value above Setpoint Figure 4: Window value below Setpoint
 MAINTENANCE
The PERISTALTIC Series of metering pumps require a minimal amount of
maintenance to achieve optimal performance. Periodically check the squeeze
tube for cracks, deterioration, or swelling. The squeeze tube will typically need
to be replaced about every 6 months (chemical compatibility and duty cycle
can cause this interval to vary). NOTE: Squeeze tubes are NOT a warranty
item.

VERY IMPORTANT: When replacing squeeze tubes, DO NOT TWIST

THE TUBES WHEN FITTING THEM AROUND THE ROLERS. Insert
them so they remain flat in the same plane. (The writing on the tubes should be
inline on both sides of the rollers.)

Appling lube to the squeeze tube once a month will extend the life of the tube,
minimize wear on other contacting parts, and promote smoother pump opera-
tion. Use Knight Tube Lube (P/N 245-4-SQZLUBE) or an equivalent silicone-
based lubricant.

1. Remove the faceplate of the pump.

2. Apply a thin bead of Tube Lube to the inner surface (the side that the
rollers contact) of the squeeze tube between the 9 o’clock and 3 o’clock
positions. Avoid getting the lube near the pinch points where the bottom
of the faceplate grips the tube.

3. Put the faceplate back on the pump

Activate the pump under normal conditions—the lubricant will be evenly
distributed as the pump rotates.

CAUTION: To avoid severe or fatal shock, always disconnect main power

when servicing the unit.

8
 PARTS LIST FOR PH-PMP-3/2

ITEM PART NUMBER

ELASTIC SQUEEZE TUBE 245-4-ELSQZTUB

( Standard with unit. Good for weak to strong alkalis, weak to medium acids.)

THERMISTANT SQUEEZE TUBE 245-4-TMSQZTUB

(Has superior acid-resistant and alkali-resistant qualities.)

FLUORO-VITON SQUEEZE TUBE 245-4-FVSQZTUB

( Good for Strong solvents and acids.)

SQUEEZE TUBE LUBRICANT 245-4-SQZLUBE

24 VDC PERISTALTIC GEAR MOTOR 245-4-GEARMOTOR-FV

ROLLER FOR PERISTALTIC UNITS 245-4-ROLLER

FACEPLATE FOR PERISTALTIC UNITS 245-4-FACEPLATE

ROLLER / TUBE BODY HOUSING 245-4-PMPBODY

RED/BLACK TWISTED PAIR SIGNAL WIRE 210-1-TWPR22RD

DELIVERY TUBING—50’ ROLL 245-4-PLYTB50

(Polyethylene 1/4’ OD, rigid wall tubing)

DELIVERY TUBING—100’ ROLL 245-4-PLYTB100

PERISTALTIC HINGE 245-4-HINGE

NOTE: CHECK YOUR SQUEEZE TUBES PERIODICALLY FOR INTEGRITY (ABLE T0 EXPAND AF-
TER BEING SQUEEZED BY THE ROLLERS).

ORDER BY:
PHONE: 1-262-642-7671 POST: JP TECH, INC.
FAX: 1-262-642-7681 P.O. BOX 863
E-MAIL [email protected] East Troy, WI 53120
USA

9
Questions For Troubleshooting pH Electrodes:
Questions to ask before sensor is returned: (Call first for a RMA numbers)

1. How OLD is the sensor? The 4 digit date code should be heat stamped into the top cap.
First 2 numbers are the fiscal week of the year, the last 2 are the year. For example, 0306 is the third week
of January in 2006.
Bulb electrodes have a 12 month warranty and flat surface electrodes have a 6 month warranty.
Warranty covers material and workmanship only.
Mis-application or chemical attack is NOT covered.
If the electrode is older than 12 months ( 6 months for flat), they need to purchase a new electrode.

2. What does the electrode read in 7.0 buffer and in 4.0 buffer ?
Check readings in buffers before moving any further.

Constant readings between 6.2 and 6.8, may indicate a cracked pH glass, or stem.
NOT a warranty replacement if visible crack is evident.

A constant reading of 7.00 indicates an electrical short inside the electrode or cable.
This can be a warranty replacement, if cable or connector is not damaged.

Slow or sluggish response, (more than 30 seconds to respond to change)

Indicates a coating on the electrode, or aged electrode or very low temperature.
NOT a warranty replacement. Electrode should be cleaned & re-tested.

Inability to calibrate sensor to 7.00 pH indicates a coating on the electrode , low ionic sample, or organic sol-
vent.
NOT a warranty replacement.
Electrode should be cleaned & re-tested.

Inability to calibrate sensor in 4 buffer indicates a coating on electrode or aged electrode.

NOT a warranty replacement

Readings go to 14 pH or off-scale.
Electrical open circuit.
This can be a warranty replacement
Unstable or drifting readings indicate plugged reference or electrode not plugged into meter or broken cable
wire or defect in meter.
PERHAPS a warranty replacement

3. Inspection
Look for visible signs of coating, scratches etching or breakage of pH glass.
Look for obvious signs of cuts, or breaks on cable or connector
Warranty does NOT cover mishandling/misuse by customer.
pH electrodes are sensitive, and delicate analytical instruments.

4. What is the application for this sensor?

5. Electrode calibrates in buffer, but when I install it into my system,

the reading is fixed or the reading drifts all over the place.

10
 The electrode worked for a short time, and then it died.
I installed another electrode, and it lasted for about the same time, and it also died.

These are both classic symptoms of a Ground loop.

The user should take a multi-meter out to the installation.
One lead of the meter should be immersed into the water.
The other lead should be connected to an earth ground (or known electrical ground bus).
Measure for millivolts.
The presence of any millivolts is cause for ground loop failure.
Ground loops can be solved in several ways.
The quick and dirty solution is the use of our expensive Ground Loop "DA SERIES" electrodes.

An ORP electrode installed in-line, is a useful way of checking if there is ground loop in a closed piping
system.
One lead of the multimeter is connected to the center pin of the ORP electrode.
If an ORP electrode is not available, the user may take a pipe plug, and drill out a small hole.
A wire is inserted into the hole, and the hole is sealed with epoxy or other sealant.
That wire is connected to the multimeter, and the other lead connected to electrical ground.

The Care and Feeding of a pH Electrode

STORAGE:

ALL pH electrodes must always be kept wet. DO NOT STORE DRY !

Electrodes are best stored in the SOAKER SOLUTION that came with the probe.

If soaking solution is not available, store in Buffer 4.0

If not buffer 4.0 is not available, store in buffer 7.0
If buffers are not available, store in TAP WATER.
DO NOT STORE IN De-Ionized, distilled or PURE WATER.

CLEANING:

Treat the delicate pH measuring surface as you would a pair of eyeglasses.

Soft coatings may be removed by vigorous stirring in water or buffer.

Hard mineral salts may be removed by submersing in a dilute 5% HCl acid or

a citric acid bath for 10 – 15 minutes.

Oily coatings may be removed by using household detergent or isopropyl alcohol

Caution: DO NOT use Acetone or other organic solvents.

PROTEIN build-up may be removed using an enzyme based solution, such as

Terg-A-Zyme cleaner manufactured by Alconox.
* * * * * * * * * * * * *

You may wipe the sensing surface using a soft cloth with care, but a toothbrush or other abrasive brush
will likely scratch the delicate glass.

Following cleaning, calibrate the electrode.

11
 Revised 10/3/01

JP TECH, INC.
LIMITED PRODUCT WARRANTY

JP Tech warrants to first user of each new JP Tech product or component that it is free from defect in
material and workmanship. The obligations of JP Tech under this warranty are expressly limited to the
following:

• JP Tech will repair or replace, at its option, any defective components for a period of twelve (12)
months from date of shipment. No charges are covered for the removal or replacement of
defective components.
• This warranty applies only if the product is defective under normal use. It does not apply to
breakage or defect from accident, alteration, misuse, or abuse of the product or component. In
addition, this warranty is effective only if the product or component is installed in a location and
manner prescribed by JP Tech’s instructions and only if it is so maintained. This warranty
becomes null and void if the product or component is altered by anyone other than JP Tech, it’s
authorized representatives, or by expressed written authorization for a specific situation.
• If JP Tech elects to send a service technician to a customer site to repair a defect, the cost of
transportation and/or living expenses will be paid for by the customer. Should the defect turn out
to be the result of the customer’s misuse, improper installation, or maintenance of the product or
component, the customer will be responsible for the full cost of the service call including labor
charges plus the aforementioned travel and living expenses.
• JP Tech will repair or replace any defective part within a product at the sole discretion of JP Tech.
If JP Tech should choose to supply a part to the customer as a no-charge warranty replacement, the
customer assumes all cost of installation associated with the replacement part. If the product
needs to be returned for warranty service, a Returned Material Authorization (RMA) must be
issued by JP Tech prior to such return. All returned material must be sent freight prepaid or it will
not be accepted by JP Tech irrespective of warranty issues.
• There are no implied warranties of merchantability or of fitness for a particular purpose. The
above warranty is made in lieu of all other guarantees or warranties, express or implied. JP Tech
distributors or OEMs who purchase JP Tech products for resale are not authorized to assume any
other obligation or liability for JP Tech.
• JP Tech will in no case or under any circumstances be liable for special, incidental or
consequential damages, loss of profit or commission for any loss caused by any delay in
production or shipment of product, or defect of any kind in any product or component covered by
the sale. Without limitation, JP Tech will not be so liable with respect to furnishing of any
product, or component, delay in such furnishing, use, resale, or other cause. JP Tech’s liability
arising out of the supply of any product or component, its use, resale or other disposition, or out of
any guarantee or warranty, express or implied, or any other cause, shall in no way exceed the cost
to JP Tech of the product or component which JP Tech agrees to repair or replace. JP Tech’s
liability for any product or component terminates upon expiration of the applicable repair or
replacement period.

This implementation of this warranty may, under separate agreement, be subrogated to exclusive
distributors or manufacturers who shall assume all or portions of the liability associated with warranty
costs.

This warranty may be modified, wholly or in part, at any time by JP Tech without notice to past or
future customers. The warranty revision in effect at the time of shipment shall prevail in any claims
rendered.

12
 Revised 10/3/01
JP TECH, INC.
TERMS AND CONDITIONS OF SALE

The purchase of any products or services supplied by JP Tech shall be governed by the terms of this
agreement. Purchaser of these products and services acknowledges and agrees to these terms without
modification by any competing document or any agreement not reduced to writing and authorized by an
officer of JP Tech, Inc.

• Pricing is the effective price at the time of the order. If the shipment of product is postponed by
buyer, the price may be changed to reflect any price changes enacted by JP Tech. Prices may be
changed by JP Tech at any time for any reason without notice to purchaser except for accepted
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• Certain products may require initial and progress payments before the commencement and
continuation of design, engineering, component procurement, and manufacture. These products
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regardless of the method, is conditioned on assent of buyer to the terms and conditions contained
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shall pay 1% interest per month on all outstanding amounts due to JP Tech. Interest accrual shall
begin on the 31st day after shipment for all outstanding amounts.
• All sales are final. Any decisions to accept return of product after shipment and receipt by
purchaser shall be at the sole discretion of JP Tech and not until payment has been made and
agreement by purchaser to pay all shipping, cancellation, and restocking charges that may accrue.
• Shipping dates given prior to shipment are estimated, actual delivery will be based on factory and
engineering loading at the time of manufacture as well as the availability of parts required for
manufacture. JP Tech shall not be liable for any costs or damages arising out of or related to any
delays in shipment or delivery, including but not limited to liquidated damages, unless otherwise
agreed in writing.
• JP Tech may change design or construction of any product or component in any way they see fit.
Upgrades for previously purchased products may be available for certain products for a price that
will be determined when appropriate.
• Except as provided herein, any controversy, claim or dispute arising out of or related to any order
or sale or breach therof, including but not limited to any breach of warranty claims, shall be
litigated in state court, Walworth or Waukesha Counties, Wisconsin, and shall be governed by the
laws of Wisconsin. If JP Tech is the prevailing party, JP Tech shall be entitled to collect all
reasonable fees and costs, including court costs and attorney fees.

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