Shine Rev

micro BTE
(behind-the-ear)
hearing aid guide
Thank you Your hearing aids
Thank you for choosing Unitron hearing aids. Hearing healthcare professional:________________
At Unitron, we care deeply about people with
hearing loss. We work closely with hearing ___________________________________________
healthcare professionals to make advanced,
Telephone:__________________________________
purpose-driven solutions available to everyone.
Because hearing matters. Model:_____________________________________

Serial number:_______________________________
This user guide applies to the following models:
Shine Rev M BTE Replacement batteries: Size 312

Warranty:___________________________________

Program 1 is for: _____________________________

Program 2 is for: _____________________________

Program 3 is for: _____________________________

Program 4 is for: _____________________________

Date of purchase:_____________________________
Quick reference Table of contents
Changing batteries Low battery warning Your hearing aids at a glance...................................................... 2
2 beeps every Warnings..................................................................................... 4
30 minutes Putting your hearing aids on your ears.......................................8
Plus Turning your hearing aids on and off ........................................ 10
(+) signs 312 Battery information.................................................................... 11
Tips for wearing hearing aids for the first time...........................14
On/Off Operating instructions.............................................................. 16
Using the telephone...................................................................17
Protecting your hearing aids..................................................... 18
Cleaning your hearing aids.........................................................19
Troubleshooting guide.............................................................. 23
Warning to hearing aid dispensers
(to comply with the U.S. Food and Drug
On Off Open Administration (FDA) regulations) ............................................28
Information and explanation of symbols...................................31
Push button Patient feedback....................................................................... 33
switching programs Additional notes........................................................................ 34
Your hearing aids at a glance
1 Earhook - your custom made earmold attaches to
your hearing aids using the earhook 1
2
2 Microphone - sound enters your hearing aids 3
through the microphones. Microphone shield - 2 5
protects microphones from dirt & debris
3 Push button - switches between listening programs
4 B
 attery door (on & off) - close the door to turn on 4 6
your hearing aids, partly open the door to turn off
your hearing aids. Opening the door all the way
gives you access to change the battery
5 T ubing - part of the earmold that attaches it to the
earhook
2
6 E
 armold - allows the sound to pass from the 3
hearing aids to the ear and holds the hearing aids 7
2
in place
7 Slim tube - sound travels down the slim tube to 8
the ear canal
4
8 Retention piece - helps prevent the dome and slim 9
tube from moving out of the ear canal
9 Dome - holds the slim tube in place in your ear
canal
2 3
Warnings your hearing healthcare professional and
contact your physician.
The intended use of hearing aids is to
amplify and transmit sound to the ears and In the unlikely case that any parts remain in
hereby compensate for impaired hearing. the ear canal after the removal of the hearing
The hearing aids (specially programmed for aid, contact a physician immediately.
each hearing loss) must only be used by the Remove your hearing aids for CT and
intended person. They should not be used MRI scans or for other electromagnetic
by any other person as they could damage procedures.
hearing. Special care should be exercised in wearing
Hearing aids should only be used as hearing aids when maximum sound
directed by your physician or hearing pressure levels exceed 132 decibels. There
healthcare professional. may be a risk of impairing your remaining
Hearing aids will not restore normal hearing. Speak with your hearing healthcare
hearing and will not prevent or improve a professional to ensure the maximum output
hearing impairment resulting from organic of your hearing aids is suitable for your
conditions. particular hearing loss.
Do not use your hearing aids in explosion Battery warnings
hazard areas. Never leave hearing aids or batteries where
Allergic reactions to hearing aids are unlikely. small children and pets can reach them.
However, if you experience itching, redness, Never put hearing aids or batteries in
soreness, inflammation or a burning your mouth. If a hearing aid or battery is
sensation in or around your ears, inform swallowed, call a physician immediately.
4 5
Precautions This hearing aid is not designed to be used
The use of hearing aids is only part of for children under 36 months. The hearing
hearing rehabilitation; auditory training and aid contains small parts that can cause
lip reading instruction may be required as choking if swallowed by children. Keep
well. out of reach of pets, children and mentally
In most cases, infrequent use of hearing challenged people. If swallowed, consult a
aids does not provide full benefit. Once you physician or hospital immediately.
have become accustomed to your hearing External devices may only be connected if
aids, wear your hearing aids everyday all they have been tested in accordance with
day. corresponding IECXXXXX standards. Only
Your hearing aids use the most modern use accessories approved by Phonak AG, to
components to provide the best possible avoid any electrical shock.
sound quality in every listening situation. Note to hearing healthcare professional
However, communication devices such as Domes should never be fitted on patients
digital cell phones can create interference with perforated eardrums, exposed middle
(a buzzing sound) in hearing aids. If you ear cavities, or surgically altered ear
experience interference from a cell phone canals. In the case of such a condition, we
being used close by, you can minimize this recommend to use a customized ear mold.
interference in a number of ways. Switch
your hearing aids to another program, turn Labeling
your head in a different direction or locate The serial number and year of manufacture are
the cell phone and move away from it. located inside the battery door.

6 7
Putting your hearing aids on your ears 3. Place the hearing aid over the top of your ear.
Your hearing aids may be color-coded with a Hearing aids with slim tubes
small dot on the battery door: red = right ear; 1. Place the hearing aid over 1.
blue = left ear. the top of your ear. The
Hearing aids with earmolds slim tube should lie flush
against your head and not
1. Hold the earmold between 1.
stick out.
your thumb and index
finger. The opening should 2. Hold the slim tube where it
be pointing in towards attaches to the dome and 2.
your ear canal with the BTE gently push the dome into
resting upwards above your ear canal.
your ear. 2. 3. Place the retention piece
2. Carefully insert the in your ear so it rests at the
earmold in your ear. You bottom of the opening of 3.
may need to twist it your ear canal.
slightly to the back. The
earmold should fit into
your ear snugly and 3.
comfortably. Gently pull
down and back on your
earlobe to help you insert
the earmold into your ear
canal more easily.
8 9
Turning your hearing aids on and off Battery information
Your hearing aids have a three-position battery To replace the battery, fully open the battery
door that acts as an on/off switch and that door for access to the battery compartment.
allows access to the battery compartment.
Low battery warning
1. On: Close the battery door 1. Two long beeps indicate the hearing aid battery
fully. is low. After the low battery warning, sounds
Note: It may take 5 seconds may not be as clear. This is normal and can be
before the hearing aid turns fixed by changing the batteries in the hearing
on. Your hearing healthcare aids.
provider can increase the
start up delay if required. If you are not able to hear the low battery
2. warning, your hearing healthcare professional
2. O
 ff: Partially open the can change its pitch or loudness. If you prefer, it
battery door. can be turned off entirely.
3. Open: Fully open the
Your hearing aids are designed to generate a
battery door to access and low battery warning every 30 minutes until you
change the battery. change the batteries, but depending on the
Note: When turning your 3. condition of the batteries, they may die before
hearing aid on and off while another low battery warning occurs. Therefore,
it is on the ear, grasp the top it is recommended that the batteries are
and bottom of the device with replaced as soon as possible once you hear the
your index finger and thumb. low battery warning.
Use your thumb to open and
close the battery door.
10 11
Replacing the battery 1. Caring for batteries
1. Gently swing out the battery Always discard batteries in a safe and
door with your fingernail. environmentally friendly way.
2. Grasp the battery with your To prolong battery life, remember to turn your
thumb and index finger and hearing aids off when not in use, especially
remove. 2. when asleep.
3. Insert the new battery into the Remove the batteries and keep the battery door
battery compartment with the open while hearing aids are not being worn,
plus (+) sign on the battery especially when asleep. This will allow internal
facing the same way as the moisture to evaporate.
3.
plus (+) sign on the side of the
battery door. This will ensure
that the battery door closes
properly.
Note: If the battery is inserted 4.
incorrectly, the hearing aid will
not turn on.
4. Close the battery door.

12 13
Tips for wearing hearing aids for the • Make notes at the back of this booklet,
first time write down difficult situations and describe
what any unpleasant noises were like. This
• Start in a quiet room at home first to get information will help your hearing healthcare
used to the new sound quality. Sounds like professional to fine-tune the hearing aids
the ticking of a clock, the humming of the better for your needs.
computer, the beep of the microwave or the
• Involve your family and friends in this
rustling of clothes or paper may seem loud
familiarization period. For example,
to you at first, because you have not been
ask someone to set the television to a
hearing them properly for a long time.
comfortable volume.
• Read aloud to yourself and learn to adjust
• When you are beginning to get used to
the volume of your own voice when you are
wearing the hearing aids, wear them in more
wearing the hearing aids.
difficult listening environments such as the
• Talk to different people and learn how to office, at parties or in restaurants. This can
distinguish between different sound patterns be difficult even for people who can hear
again. normally. Give yourself time to regain your
• It will take some time before you are ability to hear in these difficult situations.
completely used to your hearing aids and can • Make your hearing aids part of your everyday
fully enjoy the benefits. life and be patient with yourself while you are
• Wear your hearing aids for as many hours a learning to hear sounds correctly.
day as you can, and for a little longer each
day.

14 15
Operating instructions Using the telephone
Your hearing aids come with a push button that As telephones do not all work the same, you
allows you to further adjust them. may experience different results from different
phones. You can use many phones by simply
Push button - program control
holding the receiver to your ear, without the
Your hearing aids are equipped with
need to change to a dedicated telephone
a push button which can be used to
program on your hearing aid. You may need to
switch between programs. Each time
move the handset slightly up or back to find the
you push the button, you will move to a new
position that sounds best to you.
hearing aid program.
Depending on the phone type you use, your
Your hearing aids beep to indicate which
hearing healthcare professional might have
program you are in.
selected a dedicated phone program on your
Program 1 (e.g. AutoMic) 1 beep hearing aids.
Program 2 (e.g. speech in noise) 2 beeps
Program 3 (e.g. telephone) 3 beeps
Program 4 (e.g. music) 4 beeps
Please see the front of this booklet for a listing
of your personalized programs.

16 17
Protecting your hearing aids Cleaning your hearing aids
• Open the battery door when not in use. Use a soft cloth to clean your hearing aid at the
• Always remove your hearing aids when end of each day, and place it in its case with
using hair care products. The hearing aids the battery door open to allow moisture to
can become clogged and cease to function evaporate.
properly. Ear wax is natural and common. Ensuring your
• Do not wear your hearing aids in the bath or hearing aids are free of ear wax is an important
step in your daily cleaning and maintenance
shower or immerse them in water. routine.
• If your hearing aids do become wet, do not
attempt to dry them in an oven or microwave. Never use alcohol to clean your hearing aids,
earmolds or domes.
Do not adjust any controls. Open the battery
doors immediately, and allow your hearing Do not use sharp tools to dislodge ear wax.
aids to dry naturally for 24 hours. Sticking household items into your hearing aids
or earmolds can seriously damage them.
• Protect your hearing aids from excessive heat
(hair dryer, vehicle glove box or dashboard). Cleaning your earmolds
• Regular use of a dehumidifier, such as a Clean the earmold and the
Dri-Aid kit, can help prevent corrosion and outside of the earhook with a
prolong the life of your hearing aids. damp cloth at the end of each
• Do not drop your hearing aids or knock them day.
against hard surfaces. Do not use alcohol to clean
your earmolds.

18 19
If the earmolds become plugged, clear the Cleaning your slim tubes and domes
opening with a wax loop or pipe cleaner. You should have the slim tubes
If your physician prescribes eardrops, clean and domes replaced by your
any moisture that may get into the earmolds or hearing healthcare professional
tubing to prevent plugging. approximately every three to six
months or when they become
If the earmolds require further cleaning:
stiff, brittle, or discolored.
1. Disconnect the plastic tube from the hook of
the hearing aid, by holding the hearing aid in Clean the outside of the domes at the end of
one hand and gently pulling the tubing away each day with a damp cloth.
from the earhook. You should also clean the slim tubes
2. Wash only the earmolds and tubing in warm periodically, with the cleaning pin provided,
water with a mild soap. when you begin to notice debris in and around
the tubes.
3. Rinse them with cool water and dry
overnight. 1. Hold the slim tube in one hand and the
hearing aid in the other hand.
4. Make sure the earmold tubes are completely
dry. Reconnect them to the earhook on your 2. Gently turn the hearing aid until it detaches
hearing aid by sliding the tubing back on from the slim tube.
to the earhook. Use of a hearing aid blower 3. Use a damp cloth to clean the outside of the
can assist with removing moisture/debris slim tube and dome.
from the tube. See your hearing healthcare 4. Remove the dome from the slim tube by
professional for more information. pulling gently, before cleaning the slim tube.

20 21
5. Using the black cleaning Troubleshooting guide
pin provided in the
kit, gently insert the Cause Possible remedy
cleaning pin where the No sound
slim tube attaches to the Not turned on Turn on
hearing aid and push the Low/dead battery Replace battery
pin all the way through the tube. Poor battery contact Consult your hearing
Note: The slim tubes and domes should never healthcare professional
be rinsed or submerged in water as water drops Battery upside down Insert battery plus (+) side
may become lodged in the tube, block sound up
or damage the electrical components of the Earmolds/slim tubes/ Clean earmolds/ domes.
hearing aid. domes blocked with ear See “Cleaning your
wax hearing aids.” Use
6. Once the slim tube has been cleaned, cleaning pin to dislodge
reattach it by gently turning the hearing aid ear wax in slim tubes.
onto the slim tube. Consult your hearing
healthcare professional
7. Reattach the dome to the slim tube by gently
Plugged microphone Consult your hearing
pushing it back onto the threading at the shield healthcare professional
end of the tube. You will feel the dome click
onto the ridges of the slim tube, and you
won’t be able to push it any further.

22 23
Cause Possible remedy Cause Possible remedy
Not loud enough Intermittent
Low volume Turn up volume; see Low battery Replace battery
hearing healthcare
Dirty battery contact Consult your hearing
professional for models
healthcare professional
without a manual volume
control or if problem
persists Two long beeps
Low battery Replace battery Low battery Replace battery
Earmolds/slim tubes/ See “Putting your hearing
domes not inserted aids on your ears.” Remove Whistling
properly and reinsert carefully Earmolds/slim tubes/ See “Putting your hearing
Change in hearing Consult your hearing domes not inserted aids on your ears.” Remove
healthcare professional properly and reinsert carefully
Earmolds/slim tubes/ Clean earmolds. See Hand/clothing near ear Move hand/clothing away
domes blocked with ear “Cleaning your hearing from your ear
wax aids.” Use cleaning pin Poorly fitting earmolds/ Consult your hearing
to dislodge ear wax slim tubes/domes healthcare professional
in slim tubes. Consult
your hearing healthcare
professional
Plugged microphone Consult your hearing
shield healthcare professional

24 25
Cause Possible remedy Cause Possible remedy
Not clear, distorted Weak on the telephone
Poorly fitting earmolds/ Consult your hearing Telephone not positioned Move telephone receiver
slim tubes/domes healthcare professional properly around ear for clearer
signal. See “Using the
Earmolds/slim tubes/ Clean earmolds. See
telephone”
domes blocked with ear “Cleaning your hearing
wax aids.” Use cleaning pin Hearing aid requires Consult your hearing
to dislodge ear wax adjustment healthcare professional
in slim tubes. Consult
your hearing healthcare
For any problems not listed in the guide or for
professional
service assistance, contact your hearing healthcare
Low battery Replace battery professional.
Plugged microphone Consult your hearing
shield healthcare professional

Earmolds/slim tubes/domes falling out of ear

Poorly fitting earmolds/ Consult your hearing
slim tubes/domes healthcare professional
Earmolds/slim tubes/ See “Putting your hearing
domes not inserted aids on your ears.” Remove
properly and reinsert carefully

26 27
Warning to hearing aid dispensers Licensed physicians who specialize in diseases of the ear
are often referred to as otolaryngologists, otologists or
(to comply with the U.S. Food and Drug otorhinolaryngologists. The purpose of medical evaluation is
Administration (FDA) regulations) to assure that all medically treatable conditions that may affect
A hearing aid dispenser should advise a prospective hearing aid hearing are identified and treated before the hearing aid is
user to consult promptly with a licensed physician (preferably purchased. Following the medical evaluation, the physician will
an ear specialist) before dispensing a hearing aid if the hearing give you a written statement that states that your hearing loss
aid dispenser determines through inquiry, actual observation, has been medically evaluated and that you may be considered
or review of any other available information concerning the a candidate for a hearing aid. The physician will refer you to an
prospective user, that the prospective user has any of the audiologist or a hearing aid dispenser, as appropriate, for a
following conditions: (i) Visible congenital or traumatic deformity hearing aid evaluation. The audiologist or hearing aid dispenser
of the ear. (ii) History of active drainage from the ear within the will conduct a hearing aid evaluation to assess your ability to
previous 90 days. (iii) History of sudden or rapidly progressive hear with and without a hearing aid. The hearing aid evaluation
hearing loss within the previous 90 days. (iv) Acute or chronic will enable the audiologist or dispenser to select and fit a hearing
dizziness. (v) Unilateral hearing loss of sudden or recent onset aid to your individual needs. If you have reservations about your
within the previous 90 days. (vi) Audiometric air-bone gap ability to adapt to amplification, you should inquire about the
equal to or greater than 15 decibels at 500 hertz (Hz), 1,000 availability of a trial-rental or purchase-option program. Many
Hz, and 2,000 Hz. (vii) Visible evidence of significant cerumen hearing aid dispensers now offer programs that permit you to
accumulation or a foreign body in the ear canal. (viii) Pain wear a hearing aid for a period of time for a nominal fee after
or discomfort in the ear. Special care should be exercised in which you may decide if you want to purchase the hearing aid.
selecting and fitting a hearing aid whose maximum sound Federal law restricts the sale of hearing aids to those individuals
pressure level exceeds 132 decibels because there may be risk who have obtained a medical evaluation from a licensed
of impairing the remaining hearing of the hearing aid user. [This physician. Federal law permits a fully informed adult to sign a
provision is required only for those hearing aids with a maximum waiver statement declining the medical evaluation for religious or
sound pressure capability greater than 132 decibels (dB).] personal beliefs that preclude consultation with a physician. The
exercise of such a waiver is not in your best health interest and its
Important notice for prospective hearing aid users use is strongly discouraged.
Good health practice requires that a person with a hearing loss
have a medical evaluation by a licensed physician (preferably Children with hearing loss
a physician who specializes in diseases of the ear) before In addition to seeing a physician for a medical evaluation, a
purchasing a hearing aid. child with a hearing loss should be directed to an audiologist
for evaluation and rehabilitation since hearing loss may cause

28 29
problems in language development and the educational
and social growth of a child. An audiologist who is qualified
Information and explanation of
by training and experience to assist in the evaluation and symbols
rehabilitation of a child with hearing loss is recommended.
With the CE symbol, Unitron Hearing confirms that this
Cell phone Unitron product – including accessories – meets the
xxxx
Some hearing aid users have reported a buzzing sound in their requirements of the Medical Devices Directive 93/42/
hearing aids when they are using cell phones. According to the EEC, as well as the R&TTE Directive 1999/5/EC on radio
ANSI C63.19 standard, the compatibility of a particular hearing and telecommunications transmitters. The numbers
aid and cell phone can be predicted by adding the rating for the after the CE symbol correspond to the code of certified
hearing aid immunity to the rating for the cell phone emissions. institutions under the above-mentioned directives.
The sum of the hearing aid rating (e.g. M2/T2 = 2) and the This symbol indicates that it is important for the user to
telephone rating (e.g. M3/T3 = 3) is 5, and any combination read and take into account the relevant information in
that equals 5 will provide ‘normal use’. A sum of 6 or greater this user guide.
indicates ‘excellent performance’. The equipment performance,
measurements, categories and system classifications are based This symbol indicates that it is important for the user
upon the best information available but cannot guarantee that all to pay attention to the relevant warning notices in this
users will be satisfied. user guide.
The rating of this hearing aid is at least M2/T2. Your hearing Important information for handling and product safety.
healthcare professional can provide the actual rating for this
hearing aid. This symbol indicates that the products described in
these user instructions adhere to the requirements for
Note: the performance of the individual hearing aids may an application part of Type B of EN 60601-1. The surface
vary with individual cell phones. Therefore, please try the of the hearing aid is specified as applicated part of
hearing aid with your cell phone or, if you are purchasing a Type B.
new phone, please be sure to try it with your hearing aid prior
to purchase. For additional guidance, please ask your hearing This symbol shall be accompanied by the name and
healthcare professional for the booklet entitled “Hearing aid the address of the authorised representative in the
compatibility with digital wireless cell phones.” European Community.
This symbol shall be accompanied by the name and
the address of the manufacturer (who are placing this
device on the market).
30 31
Operating conditions: Patient feedback
This device is designed such that it functions without problems or
restrictions if used as intended, unless otherwise noted in these
Record your specific needs or concerns and bring to
user guides. your first office visit after getting your hearing aids.
Transport and storage conditions: This will help your hearing healthcare professional
Temperature: –20° to +60° Celsius (–4° to +140° Fahrenheit). to address your needs.
Humidity Transportation: Up to 90% (non condensing).
Humidity Storage: 0% to 70%, if not in use.
Atmospheric pressure: 200 hPA to 1500 hPa. _________________________________________
The symbol with the crossed-out garbage bin is to
make you aware that this device may not be thrown
_________________________________________
away as normal household waste. Please dispose of
old or unused devices, at waste disposal sites intended _________________________________________
for electronic waste, or give your device to your hearing
healthcare professional for disposal. Proper disposal _________________________________________
protects the environment and health.

_________________________________________

_________________________________________

_________________________________________

_________________________________________

_________________________________________

_________________________________________

32 33
Additional notes
___________________________________________

___________________________________________

___________________________________________

___________________________________________
Unitron Hearing
20 Beasley Drive, P.O. Box 9017,
___________________________________________ Kitchener, ON N2G 4X1 Canada

___________________________________________ Unitron Hearing GmbH

Max-Eyth-Straße 20, 70736
___________________________________________ Fellbach-Oeffingen, Germany

___________________________________________
For a listing of Unitron group
companies, please visit
___________________________________________ www.unitron.com

___________________________________________

___________________________________________

34
Distributor

14-021 029-5967-02

unitron.com