Course Description

This four-week course covers practical techniques to elicit and express software requirements from client interactions. Upon successful SOFTWARE PRODUCT MANAGEMENT Specialization Development Team:
Ken Wong
completion of this course, you will be able to:
Kari Rasmussen
• Create clear requirements to drive effective software development
• Visualize client needs using low-fidelity prototypes
Course 3: Client Needs & Software Rus Hathaway
• Maximize the effectiveness of client interactions
• Adapt to changing product requirements
Requirements Bradley Poulette
Morgan Patzelt

Module 1 Module 2 Module 3 Module 4

Introduction: Specialization Preview 2 minutes Lesson 3.2.1: Restaurant Scenario 1 minute Lesson 3.3.1: Agile Requirements 6 minutes Lesson 3.4.1(A): Criteria for User Stories 11 minutes
• Recognize that requirements is an aspect of Agile • Summarize the criteria for user stories
Introduction: Introduction to Client Needs & Client Needs 2 mins Lesson 3.2.2(A, B): User Considerations 17 minutes • Recall the basic principles of Agile 14.1.1 Summarize the concept of correct
• Summarize the concept user 14.1.2 Summarize the concept of complete
Course Resources: Client Needs & Software Requirements - - List the types of users (primary, secondary, tertiary) 14.1.3 Summarize the concept of consistent
Lesson 3.3.2(A, B): User Stories 18 minutes
Course Notes & Glossary - Summarize the term stakeholder 14.1.4 Summarize the concept of clear
• Generate a user story
- List the characteristics of users 14.1.6 Summarize the concept of traceable
- Summarize the concept of a user story
Lesson 3.1.1(A): What is a Requirement/Requirement Activities • List some issues that may arise with user interactions 14.1.7 Summarize the concept of verifiable
- Recognize what makes a good user story
16 minutes • List types of human limitations • Recognize if user stories meet the criteria of feasible,
- Recall the purpose of user stories
• Summarize the concept of a software requirement manageable and simple
• Deconstruct a user story
• Summarize the types of activities associated with requirements: Discussions: Cultural Differences - Recognize when a user story is too large
- Summarize the concept of elicitation - Analyze a user story Reading: Ambiguous Requirements Study Guide
- Summarize the concept of requirements analysis
- Summarize the concept of requirements management Lesson 3.2.3(A): Involving Clients 14 minutes
• Summarize how to properly interact with clients Peer Graded Assignment: User Stories Assignment Lesson 3.4.2: Ambiguous Requirements 23 minutes
- Summarize the concept of requirements prioritization
• Summarize how to create a list of requirements Passing threshold - 80% Course weight 5% • Determine if a user story is free of ambiguity
- Summarize the concept of requirements expression
• Summarize the key aspects of customer interactions 15.1.1 Summarize the concept of ambiguous requirements
• List key questions to enable elicitation Reading: User Stories Assignment Proposed Solution (Locked) 15.1.2 Recognize if the requirement is detailed enough
Lesson 3.1.2(A, B, C, D): Types of Requirements 25 minutes
15.1.3 Recognize ambiguous terms
• Differentiate between the different types of requirements
Lesson 3.3.3: Acceptance Tests 8 minutes 15.1.4 Clarify ambiguous terms
- Summarize the concept business requirement Reading: Good Questions to Ask Your Client
- Summarize the concept business rule • Generate an acceptance test from user stories
- Summarize the concept user requirement - Summarize the concept of an acceptance test Discussions: Ambiguous Requirements
Lesson 3.2.4: Use Cases 9 minutes - Recall the format of an acceptance test
- Summarize the concept functional requirement
• Generate a use case
- Summarize the concept non-functional requirement Reading: Ambiguous Requirements Quiz Pre-Reading
- Summarize the concept of a use case
- Summarize the concept external interfaces Lesson 3.3.4(A): Product Backlog 12 minutes
- List what goes into a use case description (name, actors,
- Summarize the concept physical setting • Generate a backlog
goal, trigger, pre-condition, post-condition, basic flow, exceptions, Peer Graded Assignment: Ambiguous Requirements Quiz
- Summarize the concept developer constraints - Summarize the concept of a product backlog
qualities) Passing threshold - 80% Course weight 5%
- Identify priorities of user stories (by client)
Quiz: Module 1 Practice Quiz – Ungraded - Recall how backlogs fit into Scrum iteration and release
Lesson 3.2.5: Wireframes 6 minutes plans Lesson 3.4.3: Course Summary 5 minutes
(15 questions on types of requirements)
• Summarize how a wireframe works • Summarize the concepts learned in the course
Passing threshold - 80% Course weight 0%
• Deconstruct requirements from a wireframe
Lesson 3.3.5: Story Maps 8 minutes
• Assemble a story map Reading: Module 4: Supplemental Resources
Lesson 3.1.3: Controlling Scope 12 minutes
• Recognize that changes to software requirements are common Peer Graded Assignment: Wireframes Assignment - Summarize the concept of a story map
and need to be accounted for Passing threshold - 80% Course weight 5% - Recall the structure of a story map Module Assessment: Quiz 4 – Graded (8 questions)
• Summarize the concept of vision - Recognize the application of a story map Passing threshold - 70% Course weight 10%
• Summarize the concept of scope Lesson 3.2.6: Storyboards 9 minutes - Recognize if a story map has missing aspects or
• Summarize the concept of managing expectations • Summarize how a storyboard works inconsistencies
Course Assessment: Course Final Quiz – Graded (32 questions)
• Summarize the concept of defending against scope creep and • Deconstruct requirements from a storyboard - Summarize benefits of story maps
Passing threshold - 75% Course weight 40%
why it’s important
Reading: Module 2: Supplemental Resources Reading: Module 3: Supplemental Resources
Discussions: Week 4
Lesson 3.1.4: Requirements and Design 6 minutes
• Differentiate between design and requirements Module Assessment: Quiz 2 – Graded (8 questions) Module Assessment: Quiz 3 – Graded (8 questions)
Passing threshold - 70% Course weight 10% Passing threshold - 70% Course weight 10%
Reading: Module 1: Supplemental Resources
Discussions: Week 2 Discussions: Week 3
Module Assessment: Quiz 1 – Graded (8 questions)
Passing threshold - 70% Course weight 15%

Discussions: Week 1
NOTE: The lesson number refers to the course, module, and lesson. For example, lesson 1.2.3 refers to the first course, second module, third lesson.