29/06/2020 Red Hat Enterprise Linux 7.
6 freezes when rebooting - Red Hat Customer Portal
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Tags configuration (/tags/configuration) redhat (/tags/redhat)
Red Hat Enterprise Linux 7.6 freezes when rebooting
Latest response September 22 2019 at 2:40 AM
(https://access.redhat.com/discussions/3874711#comment-1626691)
I have a machine installed with Red Hat Enterprise Linux 7.6 (Maipo) that freezes every time I try
to reboot it (using "shutdown -r now" of using the graphical interface). The display freezes with a
message saying "Rebooting" and thats all.
I already tried the solutions proposed here:
https://access.redhat.com/solutions/198483
but inothing changed.
This is my current output of the "cat /proc/cmdline" command:
BOOT_IMAGE=/vmlinuz-3.10.0-957.1.3.el7.x86_64 root=/dev/mapper/rhel-root ro
crashkernel=auto rd.lvm.lv=rhel/root rd.lvm.lv=rhel/swap rhgb quiet
Started January 30 2019 at 5:13 PM by
FP Federico Peccia (/user/25353201) Newbie 15 Points
(/user/25353201)
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Responses
30 January 2019 5:19 PM (https://access.redhat.com/discussions/3874711#comment-1435181)
CL Christian Labisch (/user/13851731) Community Leader
(/user/13851731)
Hi Federico,
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29/06/2020 Red Hat Enterprise Linux 7.6 freezes when rebooting - Red Hat Customer Portal
GURU
We need a bit more(https://access.redhat.com/)
information about what you have done, what you have installed,
22300 which GPU, which drivers, such things.
Points
Otherwise we can't help you. Did you perform a fresh installation - did you upgrade
from an earlier edition ? What have you
modified ? You see, it can be "everything and nothing" ... Please provide as much
comprehensive information as possible. :)
Regards,
Christian
30 January 2019 6:02 PM (https://access.redhat.com/discussions/3874711#comment-1435221)
FP Federico Peccia (/user/25353201)
(/user/25353201)
I did a fresh installation in a Siemens IPC227E (this is a industrial PC, you can found
NEWBIE the specifications in
15 Points https://mall.industry.siemens.com/mall/en/us/Catalog/Product/6ES76478BB222BA1).
I didn't changed anything after the installation, I only enabled the ssh server to
connect via putty and installed a TightVnc server following red hats installation
manual.
30 January 2019 6:18 PM (https://access.redhat.com/discussions/3874711#comment-1435261)
CL Christian Labisch (/user/13851731) Community Leader
(/user/13851731)
Federico, are you sure that the system doesn't reboot correctly ?
GURU The problem might be related to Putty/TightVNC or, Windows. :)
22300
Points Regards,
Christian
31 January 2019 6:51 AM (https://access.redhat.com/discussions/3874711#comment-1435861)
SM Sadashiva Murthy M (/user/1879023)
(/user/1879023)
It looks to me that system is stuck while stopping a daemon or may be unable to
GURU unmount a file system. As Christian asked please provide more details. Also, to rule
5913 out if this is an issue with X system, you may boot the system into multi-user.target
Points and then trigger a reboot and check. If this works properly then we could say that
there is some dependency or X daemon at graphical.target which is causing the
issue.
Check the default target being used by running the command : # systemctl get-
default
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29/06/2020 Red Hat Enterprise Linux 7.6 freezes when rebooting - Red Hat Customer Portal
If the above shows(https://access.redhat.com/)
that it is running in graphical target, then run these commands to
get into multi-user.target (non-graphical) mode: # systemctl isolate multi-
user.target
( You may set text mode as the default start up mode by using the command : #
systemctl set-default multi-user.target )
Once the system drops you into text console, trigger 'systemctl reboot' command
check how it goes.
7 February 2019 2:09 PM (https://access.redhat.com/discussions/3874711#comment-1442091)
FP Federico Peccia (/user/25353201)
(/user/25353201)
Hi Sadashiva.
NEWBIE
I did as you suggested but sadly, the issue persisted.
15 Points
7 February 2019 6:01 PM (https://access.redhat.com/discussions/3874711#comment-1442571)
SM Sadashiva Murthy M (/user/1879023)
(/user/1879023)
So, that means the system becomes un-responsive or freezes when rebooting in
GURU non-graphical mode as well. You could run the command "journalctl --catalog --
5913 boot" to review current boot logs and check for errors/warnings noticed while system
Points was rebooting.
You may also run through /var/log/messages and find out if there are any errors. You
could add a custom message to '/var/log/messages' file and then trigger reboot, so
that it would be easier to check messages. I normally trigger a custom message
using the command logger as shown:
# logger before rebooting my system
which would add respective entry in '/var/log/messages' file. After this trigger the
system reboot using command :
# systemctl reboot
So, once system is up, it would be easy for me to open up /var/log/message files
using an editor (vi) and search for the exact string "before rebooting my system",
and check messages afterwards to understand how did system reboot went through.
You may try using the command "# systemctl reboot --force" which may work since
it skips the process of shutting down all units. As per the man page of systemctl:
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29/06/2020 Red Hat Enterprise Linux 7.6 freezes when rebooting - Red Hat Customer Portal
-f, --force
(https://access.redhat.com/)
When used with enable, overwrite any existing conflicting
symlinks.
When used with halt, poweroff, reboot or kexec, execute the
selected operation without shutting down all units. However, all
processes will be killed forcibly and all file systems are unmounted or
remounted read-only. This is hence a drastic but relatively safe option
to request an immediate reboot.
So, check if this works. Also, examine your '/var/log/messages' and boot messages
as said before to get more details which may help you to fix/troubleshoot the issue.
Let me know if this helps you.
22 September 2019 2:40 AM (https://access.redhat.com/discussions/3874711#comment-
JR 1626691)
John Ryal (/user/1154503)
(/user/1154503)
COMMUNITY I'm seeing this behavior as well. I patched 35 systems this weekend and 4 hung on
MEMBER
reboot. Two of the systems were running in VMware and 2 were physical servers. :/
21 Points
Had to power them off and back on.
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