(Asce) Me 1943-5479 0000168
(Asce) Me 1943-5479 0000168
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Corresponding author
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Senior Civil Engineer, MEng Lecturer (PhD), Structural Engineering Department,
30 El-Mamoon St., Moharem Bek, Faculty of Engineering, Alexandria University
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Alexandria Alexandria
Egypt Egypt
Mob: +20 1006288925 Mob: +20 1223813937
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Email: [email protected] Email: [email protected]
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J. Manage. Eng.
Journal of Management in Engineering. Submitted April 4, 2012; accepted January 4, 2013;
posted ahead of print January 7, 2013. doi:10.1061/(ASCE)ME.1943-5479.0000168
Abstract
the profitability of most construction projects. Many construction industry sectors have been experiencing
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chronic problems such as poor management, inferior working conditions and insufficient quality. Many
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researchers, in the literature, have identified these problems as factors that affect construction productivity and
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will affect company’s performance and the overall economy of the country as well. This paper aims to identify,
investigate, and rank factors perceived to affect construction labor productivity in the Egyptian construction
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context with respect to their relative importance. To achieve this objective, we invited practitioners and experts
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comprising a statistically representative sample to participate in a structured questionnaire survey. The
questionnaire comprised thirty productivity factors where we classified them under the following three primary
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categories: (a) human/labor; (b) industrial; (c) management. The management category ranked first followed by
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labor category then industrial category. This study revealed that the subsequent five factors, ranked in
descending order, are the most significant in their effects on construction labor productivity in Egypt: (1) Labor
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experience and skills; (2) Incentive programs; (3) Availability of the material and ease of handling; (4)
Leadership and competency of construction management; and (5) Competency of labor supervision. Industry
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practitioners and researchers can use the main outcomes of this study in developing systems to enhance and
improve construction labor productivity in Egypt. Also, this paper can serve as a guide for contractors and
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construction managers for effective management of construction labor forces hence help achieve a competitive
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Keywords: Construction, Labor Productivity, Factors, Management, Relative Importance Index (RII), Rank,
Improvement, Egypt.
J. Manage. Eng.
Journal of Management in Engineering. Submitted April 4, 2012; accepted January 4, 2013;
posted ahead of print January 7, 2013. doi:10.1061/(ASCE)ME.1943-5479.0000168
Introduction
In most countries, experience and literature revealed that construction labor costs would account for 30%-60%
of the total project’s cost (Gomar, Haas and Mortan, 2002; and Hanna, Peterson and Lee, 2002). Therefore,
construction labor productivity is of critical importance to the profitability of most construction projects. Many
construction industry sectors have been experiencing chronic problems such as poor management, inferior
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working conditions and insufficient quality. Many researchers, in the literature, have identified these problems
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as factors that affect the construction productivity and will affect a company’s performance and the overall
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economy of the country as well.
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The performance of labor is affected by many factors and is usually linked to the performance of time, cost, and
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quality. Meanwhile identification and evaluating factors affecting construction labor productivity have been
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done in the last decade; however, a deeper understanding is still needed to improve the labor productivity.
To achieve the income expected from any construction project in general, it is important to have a good
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controlling hand on the productivity factors that contribute to the integrated production composition, like labor,
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equipment and cash flow ….etc. In Egypt, literature revealed that the second performance criteria, out of twelve,
by which construction managers would like their performance to be evaluated is "the efficient utilization of
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resources" (Abdel-Razek, 1997). Also it showed that young site engineers working in contracting organizations
ranked the utilization of resources as the second out of twelve factors that affect the performance of construction
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Proper management of resources in construction projects can yield substantial savings in time and cost.
Therefore, the objective of this research is to identify and rank the relative importance of factors perceived by
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contractors, engineering firms, and clients to affect construction labor productivity in Egypt. The outcomes can
be used by not only local, but international industry practitioners, who may be further interested in venturing
into potential mega scale projects, but possess no prior practical knowledge of the construction industry in
Egypt. The outcomes can help all practitioners develop a wider and deeper perspective of the factors influencing
the productivity of operatives, and provide guidance to project and construction managers for efficient
The predominant “traditional” construction project delivery method practiced in Egypt is “Design-Bid-Build”.
The nature of this method lets the contractors face with predetermined decisions regarding the design and
J. Manage. Eng.
Journal of Management in Engineering. Submitted April 4, 2012; accepted January 4, 2013;
posted ahead of print January 7, 2013. doi:10.1061/(ASCE)ME.1943-5479.0000168
specifications criteria, on the one hand, and contractual conditions, on the other. The contractor must implement
this during the contract duration of the project, and hence would be, as “end-user”, in a better position to provide
an objective assessment of the effects of such products on the productivity of operatives. This method gives a
chance to the clients and engineering firms “consultants” to follow up the productivity and factors affecting it in
more precise detail especially in cases of delay and loss of productivity claims. This gives the importance and
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the logic behind focusing on contractors’, engineering firms’, and clients’ perspectives in this study.
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There is a fact that the labor forces, whether directly employed or subcontracted, are under the management and
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supervision of the contractor. In this research, based on this fact, we concentrated more on collecting data from
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contractors. The direct supervisor, who is under daily interaction with laborers, can afford to render a reasonably
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more accurate judgment on the primary and most relevant factors influencing their efficiency.
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The literature has identified several factors that we have explored in this study. A lack of stable metrics makes
it difficult to compare results of studies that investigate factors affecting productivity. This paper investigates
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factors perceived to affect construction labor productivity in Egyptian construction sites with respect to
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identifying and ranking their relative importance. Building from the literature and with input from industry
experts, this research develops a schematic model of factors affecting construction labor productivity in Egypt
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and explores them by using statistical methods. The following sections present literature review, research
Productivity can be defined and measured in many ways. In construction, productivity is usually taken to mean
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labor productivity, that is, units of work placed or produced per man-hour. The inverse of labor productivity,
man-hours per unit (unit rate), is also commonly used (Halligan et al., 1994, p.48). This is an Activity-Oriented
The way in which productivity should be measured is profoundly influenced by the purpose for which the
results will be used. A popular concept in the USA, and increasingly in the UK, is the concept of earned hours.
It relies on the establishment of a set of standard outputs or “norms” for each unit operation. Thus, a number of
“earned” hours are associated with each unit of work completed. “Productivity” may then be defined as the ratio
of earned to actual hours. The problem with this concept is in establishing reliable “norms”, for setting
standards. It also depends on the method used to measure productivity, and on the extent to which account is
J. Manage. Eng.
Journal of Management in Engineering. Submitted April 4, 2012; accepted January 4, 2013;
posted ahead of print January 7, 2013. doi:10.1061/(ASCE)ME.1943-5479.0000168
Therefore, a statement like “construction productivity in the UK is 30% greater than that in Egypt” is
meaningless. Its truth depends on the definition of productivity and how it is measured. If, for example,
construction of office blocks in Cairo and London is compared, an indicator such as square meters of floor area
completed per week might be used. But how does this take account of differences in specification (quality),
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design (build ability), building regulations, construction technology, available resources, and climate and so on?
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(Horner and Talhouni, 1998).
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Some agencies use the Economic model in terms of dollars, since dollars are the only measure common to both
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inputs and outputs. Equation (1) shows total factor productivity (TFP) which represents this type of model.
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Total output
TPF = (1)
Labor Materials Equipment Energy Capital
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TPF is a ratio of dollars of output to dollars of input.
Project- Specific model is a more accurate definition that can be used for specific program planning and for
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conceptual estimates on individual projects. Equation (2) shows this model.
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Output
Productivi ty = (2)
Labor Equipment Materials
This measure is a ratio of, for example, square meters of output to dollars of input (Thomas et al., 1990, p.706).
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The complex nature of the construction process and the interaction of its activities make the single factor
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productivity measure the popular option since effective control systems monitor each input separately. It focuses
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on a selected factor, e.g., labor input, which makes the measurement process easy and controllable. Moreover,
reliable and accurate data can be obtained. On the other hand, the total factor productivity measure is difficult to
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accurately measure and determine all the input resources utilized to achieve the output. Therefore, total factor
Figure 1 shows the open conversion system by Drewin that could be applied to most of construction operations.
This open conversion system, which is more close to Equation (1), models the construction process and the main
factors affecting its productivity. It gives examples of categorized factors that would affect the overall
construction productivity including labor and reflects the complex nature of the construction process as an open
conversion system. Also, it shows the flow of feed back information which enables a continual improvement of
J. Manage. Eng.
Journal of Management in Engineering. Submitted April 4, 2012; accepted January 4, 2013;
posted ahead of print January 7, 2013. doi:10.1061/(ASCE)ME.1943-5479.0000168
the construction productivity. This can help practitioner understand the role of factors affecting construction
Table 1 shows a summary of previous studies in different countries on factors affecting construction labor
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productivity. It shows the total number of studied factors and the most effective top factors ranked in descending
order based on their importance.
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There is no consensus in the literature on the identification of factors which affect construction times of
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buildings, i.e. the length of time between a building being started and being completed. One reason for this is
that researchers have largely viewed the subject from diverse perspectives. Anyhow, poor productivity of
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construction manpower is one of agreed factors that cause construction delay. Therefore, studying factors
affecting construction labor productivity is crucial to improve it and thus to help manage the construction to
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achieve a competitive level of quality and a cost effective project in timely manner.
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The classification of the factors that affect construction labor productivity into global main groups or categories
is helpful to better identify and manage such factors, thus to improve construction labor productivity and
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construction times of buildings. Alwi (2003) classified the key factors influencing construction productivity in
Indonesia into the following three categories: (a) characteristics of contractors; (b) inadequate management
strategy; and (c) the organization’s focus. The characteristics of contractors include ownership type,
qualifications, accumulated experience, classifications, and the caliber of staff employed. Management strategy
refers to the tools and managerial approaches adopted to minimize waste and unproductive activities, hence
promoting lean, efficient, and cost effective operations. The organization’s focus relates to the client objectives
and motivation, project goal, and the active involvement of all construction personnel. Singh (2010) classified
factors affecting the productivity of construction operations of infrastructures and buildings in the United Arab
J. Manage. Eng.
Journal of Management in Engineering. Submitted April 4, 2012; accepted January 4, 2013;
posted ahead of print January 7, 2013. doi:10.1061/(ASCE)ME.1943-5479.0000168
Emirates into four categories: industry level factors; labor factors; site management factors; and external factors.
He studied the following overall ten factors with respect to their categories to help improve the productivity: (1)
priority of production in the industry; (2) production system design; (3) financial issues; (4) predictability of
demand; (5) skill and experience issues; (6) work schedule and crew mix; (7) training policy; (8) coordination
and supervision; (9) material and equipment quality; and (10) weather and statute. Therefore, the authors in this
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research proposed the following three primary categories for classifying the corresponding factors explored in
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this research: (a) human/labor related factors; (b) industry related factors; and (c) management related factors.
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Research Methodology
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This research is based on a survey designed to gather all necessary information in an effective way. The survey
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presents 30 productivity factors generated on the basis of related research works on construction productivity
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(Sanders and Thomas, 1991; Lim and Alum, 1995; Makulsawatudom, Emsley, and Sinthawanarong, 2004;
Abdul Kadir et al., 2005; Enshassi et al., 2007; and Jarkas and Bitar, 2012) together with input, revision and
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modifications by local experts. These factors were classified into the following three categories based on
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previous literature and as advised by local experts: human/labor related factors; industry related factors; and
management related factors. To consider the effect of the different levels of the participants’ experiences, the
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results are grouped into three groups: “group 1” for respondents’ experience till 15 years; “group 2” for
respondents’ experience above 15 till 25 years; and “group 3” for respondents’ experience above 25 years.
The studied target population includes clients, consultants and contractors. On the national level, one recognized
way of categorizing construction companies is by the grade of the Egyptian Federation for Construction &
Building Contractors (EFCBC). Therefore, we selected contractors from those who hold valid membership of
the EFCBC. The main criteria for grading are related to the company’s capital; the total highest value of the
executed contracts within twelve months during the last five years; the value of the largest successfully executed
project during the last five years; the value of the income related to the work done in the official budget; the
duration of previous experience; and staffing (technical; financial; administrative; and lawful). The total number
of contracting companies in Egypt who have valid membership under the available seven grades for the
J. Manage. Eng.
Journal of Management in Engineering. Submitted April 4, 2012; accepted January 4, 2013;
posted ahead of print January 7, 2013. doi:10.1061/(ASCE)ME.1943-5479.0000168
category of integrated building works is 19,779 as on 1st of March, 2012. For the purpose of this research, the
targeted contractors are those who represent the top four grades. The first grade comprises 232 firms, the second
grade 157 firms, the third grade 213 firms, and the fourth grade 681 firms with total of 1,283 firms. A
systematic random sample was selected to ensure a representative sample of all targeted contractors using
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Where: n, m, and N represent the sample size of the limited, unlimited, and available population, respectively.
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On the other hand, m is estimated by Equation (4).
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Where: Z is the statistical value for the confidence level used, i.e., 2.575, 1.96, and 1.645, for 99%, 95%, and
90% confidence levels, respectively; P is the value of the population proportion which is being estimated; and ε
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is the sampling error of the point estimate.
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Since the value of P is unknown, Sincich et al. (2002) suggested a conservative value of 0.50 to be used so that a
sample size that is at least as large as required be obtained. Using a 95% confidence level, i.e., 5% significance
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Accordingly, the total number “N” of considered classified contractors under the first, second, third and fourth
The sample size is statistically determined as will be shown in “Sample Determination and Selection”. The
results have been achieved by continuous follow-up and close personal contact with all participants. The sample
was selected randomly from a combination of the contractors under the top four contractors’ grades to cover the
sample representing the total population of 1,283 contracting companies. As there is no accurate data regarding
the number of consultants/clients, 18 consulting and client firms are selected randomly and added to the
statistically determined sample size of contractors as will be shown later in “Sample Determination and
Selection”.
J. Manage. Eng.
Journal of Management in Engineering. Submitted April 4, 2012; accepted January 4, 2013;
posted ahead of print January 7, 2013. doi:10.1061/(ASCE)ME.1943-5479.0000168
For analyzing data, the Relative Importance Index (RII) technique was used. This index was computed for every
factor for each specific year of the participants’ experience by using Equation (5) (Lim and Alum, 1995;
where: RII (%)k, is the yearly experience percentage of the Relative Importance Index of each factor; which is
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calculated separately for corresponding year (k) of experience of categorized respondents; k, is the number that
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represents the years of experience of categorized respondents (from first year of experience k=1 to last year of
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experience k = K); and n1; n2; n3; n4; n5; and n6 are the numbers of respondents who selected: “0”, for no
effect; “1”, for very little effect;”2”, for little effect; “3”, for average effect; “4”, for high effect; and “5”, for
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very high effect respectively. Therefore, Equation (6) is used for computing the overall Relative Importance
Index (RII) for each factor of all respondents considering all years of experiences of the respondents together;
k=K
䌥 ( k * RII k )
k =1
Overall RII (%) = k=K (6)
䌥k
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k =1
Where: The overall RII (%), is the total weighted average percentage of the Relative Importance Index of each
factor; which is calculated based upon all years of experiences of the respondents together; k, is the number that
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represents the years of experience of categorized respondents (from one year of experience; k = 1 to last year of
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experience; k = K); and RIIk is the yearly experience percentage of the Relative Importance Index of each
factor; which is calculated separately for corresponding year (k) of experience of categorized respondents and
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The category index was calculated by taking the average of the Relative Importance Index (RII) of the factors in
each category.
Questionnaire Design
The design philosophy of the questionnaire was based on the fact that they had to be simple, clear and
understandable for the respondents and at the same time they should be able to be interpreted well by the
researcher. The questionnaire has a definite advantage of requiring a smaller time to be responded and is more
accurate in the final outcome. Factors affecting the construction labor productivity were identified through the
J. Manage. Eng.
Journal of Management in Engineering. Submitted April 4, 2012; accepted January 4, 2013;
posted ahead of print January 7, 2013. doi:10.1061/(ASCE)ME.1943-5479.0000168
literature based on previous research together with input, revision and modifications by local experts where a
total of 30 factors were identified. The participants were required to rate the factors in the way they affect
construction labor productivity considering time, cost and quality using their own experiences on building sites.
The questionnaire required the respondents to rank the factors affecting labor productivity on a scale with the
rating of “0” representing no effect; “1” very little effect; “2” little effect; “3” average effect; “4” high effect and
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“5” very high effect according to the degree of importance on construction labor productivity. The numbers
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assigned to the agreement scale (0, 1, 2, 3, 4, 5) do not indicate that the intervals between the scales are equal,
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nor do they indicate absolute quantities.
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Pilot Study
We carried out a pilot study to ensure the clarity and relevance of the questionnaire to participants. The
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questionnaire was shown to two researchers in the same field. Based on their feedback, amendments were made.
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The second phase of the pilot study was conducted on five building project managers among those who were not
going to participate in the final survey. Based on the feedback, minor amendments were again made to remove
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any ambiguities and discrepancies. This pilot study was conducted to validate and improve the questionnaire, in
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terms of its format and layout, the wording of statements and the overall content. The draft questionnaire was
revised to include the suggestions of these participants. The questionnaire was validated through this process
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which provided the authors with improvement opportunities before launching the main survey.
The survey gathered data from practitioners of building contractors, consultants, and owners from as broad a
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geographic area within Egypt as possible. The target population of contractors was 1,283 companies which were
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the current members of the Egyptian Federation for Construction & Building Contractors (EFCBC) within first,
second, third, and fourth grades during conducting this research. The required representative sample size “n” of
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the target population of contracting companies was determined using equation 3 as shown below:
Based on that, a total of 300 contracting companies in Egypt were surveyed as a sample representing the total
population of 1,283 contracting companies. The surveyed companies were only within the top four grades of the
Egyptian Federation for Construction & Building Contractors (EFCBC). The sample was selected randomly
from a combination of contractors under the top four contractors’ grades. We received, sometimes, more than
one completed questionnaire from each surveyed company representing different levels of experience but
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J. Manage. Eng.
Journal of Management in Engineering. Submitted April 4, 2012; accepted January 4, 2013;
posted ahead of print January 7, 2013. doi:10.1061/(ASCE)ME.1943-5479.0000168
including at least the input of one project manager. The total number of completed questionnaires obtained from
the surveyed contracting companies was 430. The total number of completed questionnaires obtained from the
surveyed consulting and client firms was 59 representing 18 consulting and client firms. Then, the overall
number of the completed questionnaires included in this study is 489 which comprises the statistical data sample
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The perceived effect of each of the thirty factors explored on construction labor productivity in Egypt is
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determined. The overall factors are classified under three major categories as follows: nine, under the “labor
category”; eleven, under the “industry category”; and ten, under the “management category”. The relative
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importance indices, rank within the corresponding category, and the overall ranks of the factors investigated are
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presented, discussed, and compared to previous related research findings. The “category” importance indices
are, furthermore, quantified, and a comparison among their relevant importance is carried out. The results are
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grouped into three groups: “group 1” for respondents’ experience till 15 years; “group 2” for respondents’
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experience above 15 till 25 years; and “group 3” for respondents’ experience above 25 years.
The Relative Importance Indices for the factors of each category in the three groups are calculated using
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Equation 6. Then, the average is calculated for each category in the three groups. Figure 3 shows the results
obtained.
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It is clear that the results of the three groups are almost consistent. The ranks of the three categories are the same
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in the three groups where the categories ranked from top to bottom as management, labor/human, and industry.
Also, the ranks of the factors of each category are the same in the three groups with slight difference in the value
of the Relevant Importance Index (RII). This gives more confidence in the overall results obtained as there is a
consistency in the results regardless the level of the experience of the participants. Nevertheless, the overall RII
for all factors are calculated using Equation 6 which considers the level of experience.
Management Category
The relative importance indices and ranks of the ten factors classified under the management category are
shown in Table 2.
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J. Manage. Eng.
Journal of Management in Engineering. Submitted April 4, 2012; accepted January 4, 2013;
posted ahead of print January 7, 2013. doi:10.1061/(ASCE)ME.1943-5479.0000168
The surveyed contractors, consultants, and clients ranked “Incentive programs” factor as the most important
factor affecting labor productivity in this category, with a relative importance index of 91.87%. This top ranked
factor is further ranked second in its effect among all explored factors which indicates the significant impact of
this factor on the efficiency of construction labor productivity in Egypt. Horner, Talhouni, and Thomas (1989)
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This effect is related to the nature of the construction manpower in Egypt which, in its absolute majority,
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comprises laborers that can be found from rural areas and villages coming to work in cities where the majority
of construction works. They basically share a common goal: “make and save as much as possible, then go back
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home”. Also, the majority of them work for low wages on a daily basis without any kind of insurance umbrella.
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Thus, a monetary incentive scheme further promotes the objective of operatives and creates a high level of
motivation and satisfaction among them; as a result, higher efficiency is achieved on sites. The related influence
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of this factor is in agreement with the findings reported by Enshassi et al. (2007) where the outcomes, of what
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they termed “lack of financial motivation system” ranked it second after “payment delay”, in comparison with
other six factors classified under a “motivation group”. Jarkas and Bitar (2012) found it as the third factor in
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management group and seventh compared to all forty five surveyed factors.
The “Availability of the materials and their ease of handling” factor with a relative importance index of 90.34%
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is ranked second within the management group, and third among all thirty explored factors. This factor is the top
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ranked factor affecting construction labor productivity in Gaza Strip, Jordan, Indonesia, Thailand, Malaysia, and
Singapore (Enshassi et al., 2007; Kaming et al., 1997; Makulsawatudom, Emsley, and Sinthawanarong, 2004;
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Abdul Kadir et al., 2005; and Lim and Alum, 1995). The effect of this factor on the productivity of the
construction industry in Egypt can most probably be related to the following two reasons: (a) the financial
problems of local contractors, and thus liquidity problems or shortage of credit facilities which is a common
obstacle for material procurement; and (b) the delay in ordering the materials due to design/schedule changes or
The “Leadership and competency of construction management” factor with a relative importance index of
88.40% is ranked third within the management category, and fourth among all thirty explored factors.
Leadership is defined as being capable of setting the direction of a project or activity and encouraging and
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J. Manage. Eng.
Journal of Management in Engineering. Submitted April 4, 2012; accepted January 4, 2013;
posted ahead of print January 7, 2013. doi:10.1061/(ASCE)ME.1943-5479.0000168
guiding people towards that direction. Therefore, leadership is using one's own personal power to win the hearts
This effect substantiates the results obtained by Abdul Kadir et al. (2005) whose research placed the
“incapability of site management” factor in the fifth rank among fifty productivity factors recognized to affect
labor productivity in Malaysia. Also, it substantiates the results obtained by Jarkas and Bitar (2012) where this
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factor ranks fourth in management group and eighth in overall of forty five surveyed factors.
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The “Competency of labor supervision” factor with a relative importance index of 87.43% ranked fourth in the
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management category, and fifth among all thirty explored factors which confirms the significant impact of this
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factor on the construction labor productivity. Supervision is about telling people what to do and how to do it,
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leaving precious little space for them to use their own initiative.
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Horner, Talhouni, and Thomas (1989) ranked it third among thirteen factors explored in the UK. Jarkas and
Bitar (2012) ranked it first in the management category, and fourth among all forty five surveyed factors. This
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indicates that continuous supervision of labor is necessary to maximize the productivity. Lack of supervision
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may encourage operatives to engage in unproductive activities, take frequent unscheduled breaks, wait idly, or
even leave the job sites during working hours to attend to personal matters. Direct supervision of labor is
required to avoid faulty work that does not conform to contractual specifications, and thus minimizes the
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expensive incidents of “rework” and the associated delays to the construction activities.
The “Planning, work flow and site congestion” factor with a relative importance index of 84.54% is ranked fifth
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in the management category, and eighth among all thirty explored factors. Abdul Kadir et al. (2005) ranked it
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twenty fourth among all fifty surveyed factors. Alinaitwe, Mwakali, and Hansson (2007) ranked it thirty among
all thirty six surveyed factors. Enshassi et al. (2007) ranked it second in the project category and twenty fourth
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among all forty five surveyed factors. Jarkas and Bitar (2012) ranked it ninth in the management category, and
Site congestion is usually attributed to inappropriate construction site arrangement and overcrowding of the
workers in some work places which could cause obstruction to achieve the desired productivity and quality as
well. The overcrowding of the workers usually results from inappropriate general planning of construction site
activities.
Liu, Ballard, and Ibbs (2011) concluded that labor productivity was found to be positively correlated with
Percent Plan Complete (PPC); a measure of work flow variation. The relationship between productivity and the
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J. Manage. Eng.
Journal of Management in Engineering. Submitted April 4, 2012; accepted January 4, 2013;
posted ahead of print January 7, 2013. doi:10.1061/(ASCE)ME.1943-5479.0000168
ratio of total task completion to planned tasks, weekly workload, weekly work output, and weekly work hours
was also studied, and no significant correlation was found. The results suggest that productivity is not improved
by completing as many tasks as possible regardless of the plan, nor from increasing workload, work output, or
the number of work hours expended. In contrast, productivity does improve when work flow is made more
predictable. The application of the modern concepts and systems such Last Planner System (LPS ®) can help
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control and drive the management factors that affect construction labor productivity. These findings can help
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project/construction managers focus on actual drivers of productivity. It can also help consulting companies
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pinpoint responsibility for productivity losses in claims.
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With relative importance indices of 80.73%, 80.09%, 77.74%, 71.98%, and 69.08%, the “Clarity of instructions
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and information exchange”, “Surrounding events (revolutions, …)”, “Offered services to laborers (social
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insurance, medical care, …)”, “Construction management type (individual, firms, …)”, and “Subcontractors'
management” factors, respectively, ranked sixth, seventh, eighth, ninth and tenth within the management
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category. Furthermore, among all thirty investigated factors, they ranked tenth, eleventh, fifteenth, twenty
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Although the category of management factors ranked higher than the categories of industry and labor factors,
most of the management factors cannot be predicted in advance specifically at the bidding phase. Therefore,
C ted
they cannot be used in developing forecasts and can only be controlled during the construction phase based on
the quality and efficiency of the project and construction management during the time of execution.
ot p
Labor/Human Category
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The relative importance indices and ranks of the nine classified factors under the Labor/Human category are
shown in Table 3.
Ac
The “Laborer experience and skill” factor ranked first in the management category and also first among all thirty
surveyed factors with relative importance index of 93.29%. Jarkas and Bitar (2012) ranked it second within the
labor/human category and twentieth among the forty five explored factors.
14
J. Manage. Eng.
Journal of Management in Engineering. Submitted April 4, 2012; accepted January 4, 2013;
posted ahead of print January 7, 2013. doi:10.1061/(ASCE)ME.1943-5479.0000168
The findings substantiate the results obtained by Horner, Talhouni, and Thomas (1989) ranking the skill of labor
factor first in its importance to labor productivity among thirteen factors explored in the UK. This outcome is
further supported by Lim and Alum (1995); Alinaitwe, Mwakali, and Hansson (2007); and Enshassi et al. (2007)
whose works identified the skill and experience of operatives among the most significant factors impacting the
Poorly trained and unskilled operatives are commonly characterized by low and faulty outputs coupled with
t
unjustifiably high inputs. In addition, their outputs are almost always rejected, either in whole or in part, by the
ip
inspection engineer, resulting in extensive and expensive rework, rectifications, or repairs. To the contrary,
d cr
experienced operatives possess sound intellectual abilities, practical solutions to encountered obstacles, and high
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technical and motor skills. All of which lead to higher productivity, lower cost of labor, and better quality of
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finished outputs.
Only one major contracting company in Egypt, Arab Contractors Company, has its own system for training of
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skilled laborers. The other contracting companies rely on the governmental technical education which is poor
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and not enough. Thus, the field of construction in Egypt regards “lack of skill and experience of labor” as a
major hurdle towards improving construction labor productivity and the quality of the work as well.
C ted
The “Labor operating system (daily wage, lump sum, ….etc.)” factor ranked second in this group and seventh in
overall with a relative importance index of 86.16%. The majority of laborers in Egypt work on the complete day
ot p
system. The quota system (lump sum) and extended day system are applied in a much less frequently. In
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general, the quota system can be considered as a cost control system. Also, it can be considered as a system for
improving productivity and minimizing cost when data for productivity are available.
Ac
Quota or lump sum operating systems are used in the Egyptian context to determine the maximum labor
productivity for any activity in construction projects. The laborers are asked to perform a certain task and leave
the site whenever they finish it. This would act as an incentive for the laborers to finish early and leave site
early, thus demonstrate the maximum productivity they could. Therefore, the foremen/supervisors can determine
the maximum productivity of the laborers. This information could help to determine next activities’ duration.
For nontraditional jobs, a foreman applies the quota system at the beginning of work to ascertain the rate of
productivity. Then, he evaluates the first lump sum to assist him in determining the next lump sums. The quota
system improves worker ability since workers will attempt to upgrade their skill to reduce the effort needed to
15
J. Manage. Eng.
Journal of Management in Engineering. Submitted April 4, 2012; accepted January 4, 2013;
posted ahead of print January 7, 2013. doi:10.1061/(ASCE)ME.1943-5479.0000168
achieve the same level of performance. Also, it develops the competitive spirit among crews which will result in
The “Laborer age” factor ranked third within this group and thirteenth overall with a relative importance index
of 78.12%. Enshassi et al. (2007) ranked it sixth in the manpower category and thirty among all forty five
surveyed factors. Discussions with the respondents revealed that there is a unanimous agreement amongst
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respondents that higher age impacts construction labor productivity negatively. They attributed that to the fact
t
that with higher age the cognitive and mental abilities, agility, and strength decrease. This is supported by
ip
Enshassi et al. (2007) as they stated “The increase of laborer age is negatively affect labor productivity as labor
d cr
speed, agility, and strength decline over time and contribute to a reduced productivity”. Nevertheless, the
te s
decreased cognitive abilities, agility, and strength of older workers can lead to lower productivity unless their
di nu
longer experience and higher levels of job knowledge outweighs these declines. This is should be understood in
conjunction with the context of workers. The respondents gave the relative importance of such factor as having
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a considerable effect on construction labor productivity. This is based on the experience and the mental model
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of the respondents to verdict the significance of the productivity difference due to the difference in ages of
With relative importance indices of 77.19%, 74.85%, 73.63%, 72.52%, 72.23%, and 71.95%, the “Effect of
labor availability – work capacity (Shortage)”, “Over time (till 4 hours after 8 hours/day)”, “Effect of labor
availability – work capacity (Excess)”, “Degree of the laborer education”, “Rest time(s) during the work day”,
ot p
and “Over time (more than 4 hours after 8 hours/day)” factors ranked fourth, fifth, sixth, seventh, eighth, and
N ce
ninth, respectively, within the labor/human category. Furthermore, among all thirty investigated factors, they
ranked sixteenth, eighteenth, twenty second, twenty fourth, twenty fifth, and twenty eighth, respectively.
Ac
The fact remains that if the availability of labor greatly exceeds the demand for it, an individual worker has a
tendency to give maximum effort so as to retain his job. Also, Lack in labor supply makes the foreman unable to
organize the levels of workers in the crew. This leads to using skilled workers in tasks where their skills are not
effectively utilized. It also may lead to using unskilled labors in place of skilled ones; both situations lead to
lowering craft productivity and increase the labor unit cost for accomplished units.
The labor productivity during overtime assignments is influenced by purpose and type of workmen, who work
four hours overtime after a normal eight hours day. These additional hours may be 100% effective if they are
16
J. Manage. Eng.
Journal of Management in Engineering. Submitted April 4, 2012; accepted January 4, 2013;
posted ahead of print January 7, 2013. doi:10.1061/(ASCE)ME.1943-5479.0000168
assigned to an operation which is well planned. The experience suggests that a work week of six days, ten hours
Industry Category
The relative importance indices and ranks of the eleven classified factors under the Industry category are shown
in Table 4.
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t
ip
The “Construction technology (construction method, and material)” factor ranked first in the industry category
d cr
and ranked sixth among all thirty surveyed factors with relative importance index of 86.64%. Enshassi et al.
(2007) ranked it first within the quality category (defined as efficiency of equipment) and sixteenth among all
te s
the forty five explored factors. Durdyev, S. and Mbachu, J. (2011) found that the most significant factor related
di nu
to construction technology affecting the construction labor productivity is adequacy of method of construction.
This paper studied the construction technology from the point of view of construction method and material.
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There is continual change and improvements occurring in traditional materials and construction techniques.
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Bricklaying provides a good example of such changes. Although literal placing of brick on brick has not
changed, masonry technology has changed a great deal. Motorized wheelbarrows and mortar mixers,
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sophisticated scaffolding systems, and forklift trucks now assist the bricklayer. New epoxy mortars give
stronger adhesion between bricks. Mortar additives and cold-weather protection eliminate winter shutdowns.
ot p
The “Constructability (integrated design and construction)” factor ranked second in the industry category and
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ranked ninth among all thirty surveyed factors with a relative importance index of 82.01%. Horner, Talhouni,
and Thomas (1989) ranked it second in its importance to labor productivity among thirteen explored factors in
Ac
the UK.
Institute (CII) as “the optimum use of construction knowledge and experience in planning, design, procurement,
The significant impact of this factor on labor productivity may be attributed, in whole or in part, to the
followings: (i) the lack of implementing Value Engineering system from the Designers to develop and review
design alternatives, related details, specifications, and tender documents; (ii) the possible negligence of local
17
J. Manage. Eng.
Journal of Management in Engineering. Submitted April 4, 2012; accepted January 4, 2013;
posted ahead of print January 7, 2013. doi:10.1061/(ASCE)ME.1943-5479.0000168
designers in providing quality work and efficient professional services. The importance of applying the
constructability concept to the productivity of the construction process is confirmed by Horner, Talhouni, and
Thomas (1989); Zakeri et al. (1996); Kaming et al. (1997); Makulsawatudom, Emsley, and Sinthawanarong
(2004); Abdul Kadir et al. (2005); and Alinaitwe, Mwakali, and Hansson (2007).
With relative importance indices of 79.73%, 77.89%, 76.63%, 74.67%, 74.54%, 74.29%, 73.60%, 72.14% and
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60.01%, the “Weather effect (temperature, humidity, ...)”, “Distance between the site and cities”, “Project
t
specifications”, “Project scale”, “Available quantity of the daily work (work load)”, “Work interruptions (design
ip
changes, ……etc.)”, “Work at heights”, “Total project duration (total work hours)” and “Type of the project
d cr
(industrial, residential, …etc.)” factors, respectively, ranked third, fourth, fifth, sixth, seventh, eighth, ninth,
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tenth, and eleventh, respectively, within the industry category. Furthermore, among all thirty investigated
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factors, they ranked twelfth, fourteenth, seventeenth, nineteenth, twentieth, twenty first, twenty third, twenty
Table 5 shows the average relative importance indices and the ranks of the three surveyed categories whereas
Table 6 shows the overall relative importance indices and the ranks of the thirty surveyed factors.
C ted
affecting it. This research has identified and, based on the quantified relative importance indices, determined the
influence ranks of thirty factors affecting construction labor productivity in Egypt. We classified the explored
factors under the following three primary classifications: (1) human/labor related factors; (2) industry related
factors; and (3) management related factors. To study the effect of the participants’ experience on the obtained
results, we grouped the results under three additional groups based on the experience of the participants; i.e. till
15 years; above 15 till 25 years; and above 25 years. In this regard, we found the results consistent.
18
J. Manage. Eng.
Journal of Management in Engineering. Submitted April 4, 2012; accepted January 4, 2013;
posted ahead of print January 7, 2013. doi:10.1061/(ASCE)ME.1943-5479.0000168
This study reveals the importance of management factors on construction labor productivity over the other two
categories; labor/human and industry. In spite of the importance of management factors, they are almost
The “Incentive programs” factor is found to be the most important factor in the management group. Its
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importance attributes to as the majority of the construction workers come from rural areas to cities and work for
t
low wages on a daily basis without any kind of insurance umbrella. Thus, a monetary incentive scheme further
ip
promotes the objective of operatives and creates a high level of motivation and satisfaction among them; as a
d cr
result, higher efficiency is achieved on sites. In the light of the findings it is recommended that incentive
te s
di nu
Also, the findings revealed the high importance of the “Availability of the materials and their ease of handling”
factor. This requires that designer/engineer to prepare painstaking project documentation and contractor to
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prepare a careful delivery plan for the required materials. Also, it reflects the need for proper and efficient
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selection of the location of materials storage. It is recommended that the Egyptian government is to enhance and
to encourage the accessibility to construction materials either through local availability or by direct imports.
This would improve the competitiveness among materials suppliers thus help local contractors to overcome their
C ted
The most predictable and significant factor identified by the obtained results is “constructability (integrated
ot p
design and construction)” which relatively needs much more efforts and consideration in the Egyptian
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construction industry. This confirms the significance of applying this concept to the construction industry, and
asserting the pivotal role of the relationship between designers/engineers and contractors in the process. The
Ac
findings, nevertheless, reveal a serious lack of cohesion between the two parties and their inability to see the
whole construction process through each other’s eyes. The constructability practices among the various
designers operating in Egypt reveal a lack of awareness on their part of the importance of this concept to the
productivity of the operation. In fact, more opportunities exist to significantly lower the total project cost by
focusing more attention on the design than on the construction phase. Although the designer’s fee typically
ranges between 2 to 5% of the project’s construction cost, decisions made during the design phase of a project
not only have a maximum impact on its construction cost, but would also dictate its viability, future
expenditures and durations. It would, furthermore, justify, from the designer’s perspective, the “cutting corner”
19
J. Manage. Eng.
Journal of Management in Engineering. Submitted April 4, 2012; accepted January 4, 2013;
posted ahead of print January 7, 2013. doi:10.1061/(ASCE)ME.1943-5479.0000168
approach typically used in such circumstances, to both, quality and design time, in order to rationalize the
Improving the constructability level of designs is certainly the first step in the right direction. This can be
accomplished by increasing the designers’ awareness of the significant impact of this concept on the
productivity of the construction process. This may, additionally, be augmented by encouraging procurement
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methods which allow the involvement of contractors during the design stage of projects, such as, the Design-
t
Build (DB), Design-Build-Operate-Transfer (DBOT), or Turnkey/Engineering, Procurement and Construction
ip
(EPC), and thus facilitate incorporating the construction experience at the early stage of the project development
d cr
process so that the desired benefits can be achieved during the construction phase. Perhaps, moreover, in view
te s
of the results obtained, policy makers would consider stipulating a formal Value Engineering assessment before
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granting construction permits where minimum requirements of constructability must be satisfied before a permit
may be obtained.
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The result of “Laborer experience and skill” factor is in agreement with the fact that the Egyptian construction
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industry suffers from the lack of trained and skilled workers. The investment in people is very valuable
especially in a country like Egypt with a relatively high population and an abundance of manpower. The
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outcome of this research reveals the importance of developing construction labor skills and experience which
can enhance the construction industry and the overall economy as well. In this regard, the governmental policy
should encourage and pay more attention to the formal secondary technical education and apprentice programs.
ot p
Also, contractors should give strong assistance and support regarding the continual training of their craftsmen.
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It is a common interest among contractors, consultants, employers, and policy makers in Egypt to improve the
Ac
productivity level of the construction sector. The outcomes of this study can assist in achieving this goal by
focusing and acting upon the most significant factors perceived to affect the efficiency of construction labor
productivity. The results will become worthwhile information in determining the major steps to improve the
labor productivity in the Egyptian construction industry, thus to improve the overall performance of project
completion time. Researchers and industry practitioners can use the outcome relative importance indices for the
studied factors in this research as part of further research in modeling the construction labor productivity using
any valid techniques; i.e., the Artificial Neural Network (ANN) technique. By using such techniques,
researchers and industry practitioners may use the outcome importance indices to quantify the weights of
affecting factors to obtain/predict relevant labor productivity rates. Also, the results could be used as a part of
20
J. Manage. Eng.
Journal of Management in Engineering. Submitted April 4, 2012; accepted January 4, 2013;
posted ahead of print January 7, 2013. doi:10.1061/(ASCE)ME.1943-5479.0000168
further research in modeling the interaction relationship between the key factors affecting productivity to
References
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Abdel-Razek, H. Refaat (2004) “Productivity of Egyptian Temporary Labor in Excavation Work” Journal of the
Egyptian Society of Engineers, Vol. 43 (3), pp.3-8.
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Abdel-Razek, Refaat H. (1997) "How Construction Managers Would Like Their Performance to Be Evaluated"
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Journal of Construction Engineering and Management, ASCE, Vol. 123 (3), September, pp.208-213.
Abdul Kadir, M., R.; Lee, W., P.; Jaafar, M., S.; Sapuan, S., M.; and Ali, A., A., A. (2005) “Factors Affecting
Construction Labour Productivity For Malaysian Residential Projects” Journal of Structural Survey, Vol.
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23 (1), pp.42-54.
Alinaitwe, Henry, Mwanaki; Mwakali, Jackson, A.; and Hansson, Bengt; (2007) “Factors Affecting the
Productivity of Building Craftsmen – Studies of Uganda” Journal of Civil Engineering and Management,
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Vol. 13 (3), pp.169-176.
Alwi, Sugiharto (2003) “Factors Influencing Construction Productivity in the Indonesian Context” in
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Proceedings of the 5th Eastern Asia Society for Transportation Studies (EASTS) Conference, Vol. 4,
October, Fukuoka, Japan, pp.1557-1571.
Construction Industry Institute (CII) (1986) “Constructability: A primer”, Vol. 3 (1), Construction Industry
Institute (CII), University of Texas at Austin, Austin, Texas, USA.
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Durdyev, S. and Mbachu, J. (2011) “On-site labour productivity of New Zealand construction industry: Key
constraints and improvement measures”, Australasian Journal of Construction Economics and Building,
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Gomar, Jorge, E.; Haas, Carl, T.; and Morton, David, P. (2002) “Assignment and Allocation Optimization of
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Halligan, David W.; Demsetz, Laura A.; Brown, James D.; and Pace, Clark B. (1994) “Action-Response Model
and Loss of Productivity in Construction” Journal of Construction Engineering and Management, ASCE,
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ot p
Hanna, A.S.; Peterson, P.; and Lee, M. (2002) “Benchmarking Productivity Indicators for Electrical/Mechanical
Projects” Journal of Construction Engineering and Management, ASCE, Vol. 128 (4), August, pp.331-337.
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Hogg, Robert, V.; and Tanis, Elliot, A. (2009) “Probability and Statistical Inference”, ISBN-13:
9780321584755, 8th Edition, Prentice Hall, New Jersey, USA.
Horner, R. M. W.; and Talhouni, B. T. (1998) “Effects of Accelerated Working, Delays and Disruption on
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Journal of Management in Engineering. Submitted April 4, 2012; accepted January 4, 2013;
posted ahead of print January 7, 2013. doi:10.1061/(ASCE)ME.1943-5479.0000168
Sincich, Terry, L.; Levine, David, M.; and Stephan, David (2002) “Practical Statistics by Example using
Microsoft® Excel and Minitab®”, ISBN-13: 9780130415219, 2nd Edition, Prentice Hall, Upper Saddle
River, New Jersey, USA.
Singh, Sarab, Pal (2010) “Factors Affecting the Productivity of Construction Operations in The United Arab
Emirates” thesis presented to the Heriot-Watt University, UK, in partial fulfillment of the requirements for
the degree of Master of Science.
Thomas, H. Randolph; Maloney, William F.; Horner, R. Malcolm W.; Smith, Gray R.; Handa, Vir K.; and
Sanders, Steve R. (1990) “Modeling Construction Labor Productivity”, Journal of Construction
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Zakeri, Mahmood; Olomolaiye, Paul, O.; Holt, Gary, D.; and Harris, Frank, C. (1996) “A Survey of Constraints
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ip
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posted ahead of print January 7, 2013. doi:10.1061/(ASCE)ME.1943-5479.0000168
Total
Authors / Number of Major Factors Ranked in Descending Order Based on
Country
Year Studied their Importance Index
Factors
Kingdom
and Thomas Length of working day; Availability of power tools;
(UK)
(1989) Absenteeism; Total number of operatives on site; and
Proportion of work subcontracted.
Accepted Manuscript
Not Copyedited
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J. Manage. Eng.
Journal of Management in Engineering. Submitted April 4, 2012; accepted January 4, 2013;
posted ahead of print January 7, 2013. doi:10.1061/(ASCE)ME.1943-5479.0000168
Table 2 RII and Ranking of Management Category’s Factors Affecting Construction Labor Productivity in
Egypt
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Overall Relative
Factors Rank
Importance Index (%)
Incentive programs 91.87% 1
Availability of the materials and their ease of handling 90.34% 2
Leadership and competency of construction management 88.40% 3
Competency of labor supervision 87.43% 4
Planning, work flow, and site congestion 84.54% 5
Clarity of instructions and information exchange 80.73% 6
Surrounding events (revolutions, …) 80.09% 7
Offered services to laborers (social insurance, medical care, …) 77.74% 8
Construction management type (individual, firms, …) 71.98% 9
Subcontractors' management 69.08% 10
Table 3 RII and Ranking of Labor/Human Category’s Factors Affecting Construction Labor Productivity in
Egypt
Overall Relative
Factors Rank
Importance Index (%)
Laborer experience and skill 93.29% 1
Labor operating system (daily wage, lump sum, ….etc.) 86.16% 2
Laborer age 78.12% 3
Effect of labor availability – work capacity (Shortage) 77.19% 4
Over time (till 4 hours after 8 hours/day) 74.85% 5
Effect of labor availability – work capacity (Excess) 73.63% 6
Degree of the laborer education 72.52% 7
Rest time(s) during the work day 72.23% 8
Over time (more than 4 hours after 8 hours/day) 71.95% 9
Accepted Manuscript
Not Copyedited
24
J. Manage. Eng.
Journal of Management in Engineering. Submitted April 4, 2012; accepted January 4, 2013;
posted ahead of print January 7, 2013. doi:10.1061/(ASCE)ME.1943-5479.0000168
Table 4 RII and Ranking of Industry Category’s Factors Affecting Construction Labor Productivity in Egypt
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Overall Relative
Factors Rank
Importance Index (%)
Construction technology (construction method, and material) 86.64% 1
Constructability (integrated design and construction) 82.01% 2
Weather effect (temperature, humidity, ...) 79.73% 3
Distance between the site and cities 77.89% 4
Project specifications 76.63% 5
Project scale 74.67% 6
Available quantity of the daily work (work load) 74.54% 7
Work interruptions (design changes, ……etc.) 74.29% 8
Work at heights 73.60% 9
Total project duration (total work hours) 72.14% 10
Type of the project (industrial, residential, …etc.) 60.01% 11
Table 5 Overall Average of RII and Ranks of Construction Labor Productivity Categories in Egypt
Accepted Manuscript
Not Copyedited
25
J. Manage. Eng.
Journal of Management in Engineering. Submitted April 4, 2012; accepted January 4, 2013;
posted ahead of print January 7, 2013. doi:10.1061/(ASCE)ME.1943-5479.0000168
Downloaded from ascelibrary.org by MISSOURI, UNIV OF/COLUMBIA on 04/23/13. Copyright ASCE. For personal use only; all rights reserved.
Table 6 Overall RII and Ranking of Factors Affecting Construction Labor Productivity in Egypt
Overall Relative
Factors Rank
Importance Index (%)
Laborer experience and skill 93.29% 1
Incentive programs 91.87% 2
Availability of the materials and their ease of handling 90.34% 3
Leadership and competency of construction management 88.40% 4
Competency of labor supervision 87.43% 5
Construction technology (construction method, and material) 86.64% 6
Labor operating system (daily wage, lump sum….etc.) 86.16% 7
Planning, work flow, and site congestion 84.54% 8
Constructability (integrated design and construction) 82.01% 9
Clarity of instructions and information exchange 80.73% 10
Surrounding events (revolutions …etc.) 80.09% 11
Weather effect (temperature, humidity, …..etc.) 79.73% 12
Laborer age 78.12% 13
Distance between the site and cities 77.89% 14
Offered services to laborers (social insurance, medical care, …) 77.74% 15
Effect of labor availability – work capacity (Shortage) 77.19% 16
Project specifications 76.63% 17
Over time (till 4 hours after 8 hours/day) 74.85% 18
Project scale 74.67% 19
Available quantity of the daily work (work load) 74.54% 20
Work interruptions (design changes, ……etc.) 74.29% 21
Effect of labor availability – work capacity (Excess) 73.63% 22
Work at heights 73.60% 23
Degree of the laborer education 72.52% 24
Rest time(s) during the work day 72.23% 25
Total project duration (total work hours) 72.14% 26
Construction management type (individual, firms, …) 71.98% 27
Over time (more than 4 hours after 8 hours/day) 71.95% 28
Subcontractors' management 69.08% 29
Type of the project (industrial, residential,…etc.) 60.01% 30
Accepted Manuscript
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26
J. Manage. Eng.
)LJXUH&DSWLRQ/LVW
- Figure 1 Drewin’s Open Construction Conversion System (Thomas et al., 1990, p.711, with permission
from ASCE)
- Figure 3 RII Relevant to the Three Categories of Factors for the Three Participating Groups
t
ip
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te s
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C ted
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J. Manage. Eng.
)LJXUHSGI
Output Factors
Input Factors
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Internal Environment:
Labor Organizational Structure,
Products
Supervision, Management, Span of
and
Control, Work Rules, etc.
Capital Projects
Rework
Material Input Conversion Output
Mechanism Technology Mechanism
Energy
Disturbance Disturbance
Figure 1 Drewin’s Open Construction Conversion System (Thomas et al., 1990, p.711, with permission from ASCE)
Accepted Manuscript
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J. Manage. Eng.
)LJXUHSGI
(129)
(G3) 26.38%
Above 25 Years of
Experience (G1) (224) Group 1 (G1)
45.81%
Group 2 (G2)
(G2) (136) Till 15 Years of Group 3 (G3)
27.81% Experience
From 16 ~ 25 Years of
Experience
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J. Manage. Eng.
)LJXUHSGI
84.00% 83.14%
82.34%
82.00%
Relative Importance Index
80.00%
78.72% (RII) for Industry Related
77.99%
78.00% Factors
76.54%
76.22% 75.43% (RII) for Labor Related
75.99%
76.00% Factors
70.00%
Group 1 (G1) Group 2 (G2) Group 3 (G3)
Figure 3 RII Relevant to The Three Categories of Factors For The Three Participating Groups
Accepted Manuscript
(RII) for Industry Relate 76.22% 75.99% 75.43%
(RII) for Labor Related F 78.72% 76.54% 77.99%
(RII) for Management R 83.14% 81.32% 82.34%
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