AS2000X

Power Shower

Installation and
operating
instructions
Installers please note these instructions
are to be left with the user

IMPORTANT SAFETY ADVICE

• The shower unit MUST BE switched off at the isolating switch when
not in use. This is a safety procedure recommended for all electrical
appliances.
• The showerhead and hose supplied with this product are a safety
critical part of your shower. Failure to use genuine Triton parts may
cause injury and invalidate your guarantee.
2180403U - July 2019
 Aquasensation AS2000X

CONTENTS Page

Plumbing and electrical notes.................................................................. 1

Introduction............................................................................................ 2
Safety warnings....................................................................................... 2
Main components................................................................................... 3
Specifications........................................................................................... 3
Site requirements.............................................................................. 4 − 5
General installation notes........................................................................ 5
Siting of the shower................................................................................ 6
Removing the cover................................................................................ 7
Plumbing connections....................................................................... 7 − 9
Fitting the shower to the wall................................................................ 10
Electrical connections............................................................................ 11
Commissioning.............................................................................. 12 − 14
Operating the shower........................................................................... 15
Adjusting the maximum temperature stop............................................ 16
Cleaning the filters................................................................................ 17
Water/Cable entry points diagram........................................... 18
Fault finding.................................................................................. 19 − 20
Spare parts............................................................................................ 21
Guarantee, service policy, etc.....................................................rear cover

WARNING
This appliance can be used by children aged from 8 years and
above and persons with reduced physical, sensory or mental
capabilities or lack of experience and knowledge if they have
been given supervision or instruction concerning use of the
appliance in a safe way and understand the hazards involved.
Children may not play with the appliance. Cleaning and user
maintenance shall not be made by children.

To check the product suitability for commercial and multiple installations, please contact Triton’s
specification advisory service before installation. Please see back of book for contact information.
 Aquasensation AS2000X

1 PLUMBING NOTES are fitted in a loft space, the loft must have
1.1 All installations must comply with Water a fixed access ladder and be boarded, with
Regulations or Water Bylaws. appropriate lighting from the access point
to the isolators.
1.2 Supply pipes must be flushed to clear
debris before connecting the shower unit.
2 ELECTRICAL NOTES
1.3 DO NOT connect the shower unit to 2.1 The installation must comply with BS 7671
the mains cold water supply as it would ‘Requirements for electrical installations’
damage the unit and also the installation (IEE wiring regulations). Make sure the
would be in breach of Water Regulations. incoming hot and cold water supplies to
1.4 DO NOT use excessive force when making the shower are adequately earth bonded.
connections to the flexible hose or 2.2 DO NOT turn on the electrical supply
showerhead – finger tight is sufficient. until the plumbing connections have been
1.5 ALL plumbing connections are to be completed. Only then can the electricity be
completed and water supplies turned on switched on in order to power the solenoid
BEFORE switching on the electricity supply. to turn water on to the shower when
The shower must not be operated dry commissioning. The shower must not be
without water. operated dry without water.
1.6 DO NOT solder pipes or fittings within 2.3 The mains supply must be 230/240V, at
300 mm of the shower appliance, as heat 50Hz, connected to the unit via a double
transfer can damage components. pole switched 3 Amp fused connection
1.7 When installed, the top of the shower unit unit (not supplied) with a minimum 3 mm
must be at least 75 mm lower than the contact separation gap in each pole.
base of the cold water storage cistern to 2.4 In accordance with ‘The Plugs and Sockets
prevent the pump being run dry without etc. (Safety) Regulations 1994’, this unit
water. is intended to be permanently connected
1.8 A dedicated cold water supply must be to the fixed electrical wiring of the mains
taken directly from the cold water cistern system.
to the shower. This draw-off must be on 2.5 Fuses do not give personal protection
the opposite side of the cistern to the float against electric shock.
operated valve to reduce the risk of air 2.6 A 30mA residual current device (RCD)
entering the unit. MUST be installed. This may be part of the
1.9 The action of the pump is to increase the consumer unit or a separate unit.
flow rate. If the supply pipework cannot
handle the resulting flow rate then:
1.9.1 The anticipated flow rate may not
be achieved.
1.9.2 Air may be drawn into the hot
supply from the vent pipe causing
spluttering and temperature fluctuations at
the showerhead.
1.10 Fullway isolating valves MUST be fitted
on the hot and cold water supplies to
the shower as an independent means
of isolating the water supplies should
maintenance or servicing be necessary.
DO NOT use stop taps or ball-o-fix type
valves which restrict flow. If the isolators

1
 Aquasensation AS2000X

INTRODUCTION SAFETY WARNINGS

This book contains all the necessary fitting and a. DO NOT insert fingers into the push-in inlet
operating instructions for your Triton Power fittings. Doing so could cause injury.
Shower. Please read them carefully. b. Under no circumstances must this product
The shower installation must be carried out by be connected to mains cold or hot water
suitably competent person and in sequence of supplies. Failure to comply will invalidate
this instruction book. the guarantee.
Care taken during the installation will ensure a c. The shower MUST NOT be used if
long and trouble free life from your shower suspected of being frozen.
IMPORTANT: All plumbing connections must d. The outlet of this appliance MUST NOT be
be completed BEFORE making the electrical connected to any form of tap or fitting not
connections. recommended by the manufacturer.
Please read through the whole of this book e. The showerhead cartridge MUST be cleaned
before beginning your installation. regularly to remove scale and debris.
IMPORTANT: The fittings on the pipe inlet f. This appliance MUST be earthed.
elbows are of the push-in type. The pipework g. Switch off immediately at the isolating
must be cut with a pipe cutter and all burrs switch if water ceases to flow during use.
and rough edges removed from the end h. DO NOT operate the shower outside the
of the tube. The fittings can be used with guidelines laid out in ‘site requirements’.
copper and plastic pipe.
i. DO NOT operate the shower if the
Where chrome plated pipe is used, remove
showerhead or spray hose becomes
the first 25 mm of plating.
damaged.
Note: The pump inside this product is rated
j. DO NOT restrict flow out of the shower by
15 minutes on / 45 minutes off duty cycle.
placing the showerhead in direct contact
with your body.

WARNING!

The power shower does not contain

a thermostatic valve – it will not shut
off in the event of failure of either
the hot or cold water supplies.

A 30mA residual current device (RCD) MUST

be installed in all UK 230V electric and
pumped shower circuits. This may be part of
Replacement parts can be ordered from Triton the consumer unit or a separate unit.
Customer Service. See ‘spare parts’ for details.

2
 Aquasensation AS2000X

MAIN COMPONENTS
1 Fig.1
1. Top pipe entry and cable entry
4
2. Terminal block
3. Cover screw fixing 2
4. Motor retaining bracket
5. Rear pipe entry and cable entry 6 5
6. Wall fixing holes
7. Pipe inlet elbow - top 7
(contains single check valves)
8. Filter cover - top 8
9. Pump
9
10. PCB 11
11. Temperature control valve 10
12. Solenoid
12
13. Filter cover - bottom 17
13
14. Pipe inlet elbow - bottom
(contains single check valves) 14

15. Outlet
15 3 16
16. Bottom pipe entry
17. Potentiometer gear

SPECIFICATIONS
Hot water temperature Maximum static inlet pressures
Maximum temperature 65°C. 100 Kpa (1 bar) or 10m (supplies must be
BS 6700 recommends that the temperature gravity fed at nominally equal pressures).
of stored water should never exceed 65°C. A Minimum static inlet pressure
stored water temperature of 60°C is considered
0.75 Kpa (0.0075 bar) or 75mm (required to
sufficient to meet all normal requirements and
prime the integral centrifugal pump).
will minimise the effects of scale in hard water
areas. Maximum supply head 10m.

3
 Aquasensation AS2000X

SITE REQUIREMENTS Fig.3 illustrates all the incorrect connections that

must be avoided.
Water All pipework to the shower unit must be routed
The installation must be in accordance with where it remains below the level of water in
Water Regulations/Bylaws and BS 6700. the cistern. In the case of horizontal sections
For correct operation of this shower unit, both of pipework in lofts, it may be necessary to
hot and cold water supplies to the appliance fit automatic air vents at high points on the
must be gravity fed, at nominally equal supplies to remove the possibility of air locks.
pressures, from a cold water storage cistern and For the operation of the shower only, it is
a hot water storage cylinder. recommended that the cold water storage
The water circuit should be installed so that the cistern is capable of holding at least 114 litres
flow is not significantly affected by other taps (25 gallons). Where other hot and cold outlets
and appliances being operated elsewhere on the are likely to be in use simultaneously, the storage
premises. capacity should be increased to 228 litres (50
gallons) in accordance with BS 6700.
Fig.2 shows a recommended installation where
the hot water supply for the shower is made Do ensure compliance with the Water
via a tee connection on the underside of the Regulations/Bylaws.
horizontal section of pipework from the cylinder. DO NOT connect to a combination cylinder
Alternatively, the connection can be taken from unless there is a guaranteed 114 litre cold supply
the hot supply pipe to other outlets as long as it to the cylinder as the shower can deliver up to
is the first draw-off below the ventilation pipe tee. 14 litres per minute. It is advisable to check that

Ring main
Mains supply
25mm min

Isolating
valve Dedicated cold supply
Cold water cistern Isolating spur
(3A fused)
outside bathroom

Vent pipe tee 10m 75mm

max min

Isolating
valves
Isolating
valve
Hot supply

Alternative
connection
Hot water
cylinder Shower unit

Drain
valve

Other hot water

draw-offs Fig.2 (Diagrammatic view – not to scale)

4
 Aquasensation AS2000X

the infill rate from the float operated valve meets 5. The unit must be mounted onto the finished
the output requirements.. wall surface (on top of tiles).
It is recommended that there is a minimum DO NOT tile up to the unit after fixing to
of approximately 114 litres (25 gallons) of hot the wall.
water storage per appliance. 6. If installing with rear inlet supplies, it is
The shower MUST NOT be connected to the recommended the supply pipework is sealed
mains cold water supply. to the wall so as to prevent water from
DO NOT use jointing compounds. leaking back into the wall.
7. In solid wall installations, the supply
GENERAL INSTALLATION NOTES pipework should be housed within
ducting in order to allow some free lateral
1. DO NOT take risks with plumbing or
movement when making connections and
electrical equipment.
to ensure compliance with requirements of
2. DO NOT install this unit in a position where accessibility of pipes and pipe fittings.
it could become frozen.
Fig.4 shows a schematic wiring diagram of the
3. Isolate electrical and water supplies BEFORE unit.
proceeding with installation work.
4. Shower control MUST be fed from a cold
water storage cistern and hot water cylinder
that provides nominally equal pressures.

Fig.3 (Diagrammatic view

not to scale)

5
 Aquasensation AS2000X

SITING OF THE SHOWER

Potentiometer
Fig.4 (schematic view )
WARNING!
The shower must not be positioned
Switch
where it will be subject to freezing
Thermal
fuse conditions.

Motor
IMPORTANT: If fitting to a tiled wall, always
mount the unit on the surface of the tiles.
NEVER tile up to the unit.
PCB
Refer to fig.5 for correct siting of the shower.
Solenoid Position the unit vertically where it will NOT
be in direct contact with water from the
showerhead.
Note: Allow sufficient room between the ceiling
RFI suppression coil and the shower unit to access the top cover
screw.
Capacitor 2
Position the shower and showerhead on the wall
Capacitor 1 so that all controls can be comfortably reached
when using the shower.
The showerhead and riser rail can be positioned
either side of the shower unit.
L E N
Note: Water Regulations require the showerhead
be ‘constrained by a fixed or sliding attachment
Fig.5 so that it can only discharge water at a point
AS2000T/AS2000 schematic wiring schematic
not less than 25 mm above the spill-over level
Ceiling of the relevant bath, shower tray or other fixed
Space for cover appliance’. The use of the supplied soap dish will
screw access
in most cases meet this requirement, but if the
showerhead can be placed within a bath, basin
or shower tray, then a device must be fitted to
prevent back-flow.

Height of
sprayhead
and shower
to suit user’s
requirement

Use soap dish

Shower can retaining ring
be mounted
either side of
the riser rail

Shower unit
must not be
Spill-over within an area
level 1 metre
from base

6
 Aquasensation AS2000X

REMOVING THE COVER

To remove the cover, first pull off the cover trim
(fig.6) to reveal the retaining screw.
Undo the screw and pull off the inner
temperature control. Now remove the outer flow
control assembly comprising of the flow control,
maximum temperature stop and temperature
disc (fig.7).
Note: If adjustment of the maximum
temperature stop is required, refer to section
’Adjusting the maximum temperature stop’.
Remove the two cover fixing screws – top and Fig.6
bottom (fig.8).
Carefully lift the cover away from the backplate.
Lay aside the cover and screws until the unit is Temperature Maximum Fig.7
disc temperature
fully installed. stop

Note: When removing the cover for future

maintenance purposes be aware of the lead
connecting the Start/Stop switch to the PCB
harness. To release, squeeze the connection
block arms and pull apart. DO NOT let the unit
dangle by the lead.

PLUMBING CONNECTIONS
Plumbing to be carried out before wiring
Note: The outlet of the shower must not be Flow control
connected to anything other than the hose and
showerhead supplied.
DO NOT use jointing compounds on any pipe Fig.8
fittings for the installation.
When connecting pipework avoid using tight
90° elbows. Swept or formed bends will give
optimum performance.
Isolate the mains water supply to the cold water
cistern. Drain the hot and cold pipes by opening
all taps.
The hot water supply can be taken from the hot
supply pipe from the cylinder. Make sure that it
is the first draw-off below the ventilation pipe
tee in order to minimise the effects of water
draw-off elsewhere in the house (see fig.2).
Note: There must not be any other draw-offs
between the take-off point and the shower.
A dedicated cold water supply must be taken
directly from the cold water cistern to the
shower. This draw-off must be positioned 25mm

7
 Aquasensation AS2000X

below the cold feed connection to the hot water

Fig.9 cylinder on the opposite side of the cistern
to the float operated valve (see fig.2). This
minimises air ingress into the pipework.
Plumbing options other than those outlined
in these fitting instructions could impair the
performance. For example, if hot and cold
connections are made after draw-off points to
other outlets, e.g. washing machine, taps, etc., it
could result in unstable flows and temperatures
Top should other appliances operate at the same
time.
Area of
backplate Run the hot and cold pipework to the shower
to remove
5 mm position, making sure that the pipework does
Pipe protruding not rise above the level of water in the cold
Cold Hot from wall
cistern at any point to avoid air locks. Under
normal site conditions 15 mm pipework will be
adequate.
Decide the position of the shower. Cut the
pipework to the dimensions relevant to the
Wall

chosen direction of water entry into the shower.

IMPORTANT: For rear entry only, the supplied
Rear 26 mm 19 mm elbows must be used. For ease of installation,
the backplate area adjacent to the top pipe
inlet must be cut out, including the top left
26 mm
19 mm wall fixing hole.
When fitting the elbows to incoming pipework,
ensure the elbow collets are fully engaged with
Wall

the pipe.
34 mm
Dimensions are shown in fig.9 and fig.10.
Rear edge
of Note: The pipe inlets are marked for hot and
backplate
Bottom Hot Cold cold connections – left-hand side for hot inlet on
bottom entry (fig.11) but right-hand side for
hot inlet on top or rear entry (fig.12).
Fig.10 IMPORTANT: The fittings on the inlet elbows
are the push-in type. The pipework must be
cut with a pipe cutter and all burrs and rough
edges removed from the end of the tube. The
fittings can be used with copper and plastic
pipe.
If using chrome plated copper pipe, remove
the first 25mm of plating completely from the
23.5 mm
connecting surfaces. If not completely removed
then the collet will not grip the pipe and
under pressure the pipe may be forced out.

8
 Aquasensation AS2000X

Note: Pipework must be clipped or fixed to the

wall so that it cannot be moved or removed Fig.11
without the aid of a tool.
Note: The pipe inlets contain filters. These Hot
should be periodically removed and cleaned side
in order to maintain the performance of the
shower. See section ‘cleaning’ on how to access
the filters. Bottom
(rising)
IMPORTANT: The inlets contain check valves, supply
so before completing the connection of the
water supplies to the shower flush out the
pipework to remove all swarf and system Top
debris that may cause damage to internal (falling) Fig.12
or rear
parts. This can be achieved by connecting supply
a hose to the pipework and turning on the
water supplies long enough to clear the Hot
debris to waste. side

IMPORTANT: Two factory fitted blanking

plugs are fitted to the top pipe inlets. These
should be left in position if bottom pipe entry
is required.
For top or rear pipe entry, the two plugs
MUST be removed and refitted into the
bottom pipe inlets. Failure to fit the Fig.13
blanking plugs will result in the unit working Blanking
plug
erratically.
Insert the pipe removal tool supplied between
the flange of the plug and the grey collet and
lever the plug outward (fig.13). Whilst holding
back on the collet, pull out each plug by hand.
When refitting the plugs in the bottom pipe
inlets, make sure they are pushed fully home.
Note: The unit is supplied with a splash guard
(fig.14) to prevent water ingress when top
entry pipework is used. If fitting top entry Fig.14
pipework, make sure the splash guard is
correctly fitted (fig.14) before replacing the
cover.

Hot
side Splash guard

Bottom
(rising)
supply

9
 Aquasensation AS2000X

FITTING THE SHOWER TO THE WALL

Fig.15
IMPORTANT: Before fitting the shower,
make sure the pipework is flushed out to
remove all debris, flux, etc.
For top pipe entry or top cable entry, remove
the relevant cut-outs by either breaking out or
Cut out by using a knife or junior hacksaw (fig.15).
for cable
If top entry for both pipe and cable is required,
then additionally remove the shaded area
(fig.15) by using a knife or junior hacksaw.
For bottom pipe entry, remove the cut-out and
break off the two circular parts (fig.16). Replace
the cut-out.
Fig.16 For rear pipe entry only, the supplied elbows
must be used with the necessary portion of
backplate cut away as shown in fig.9.
It will be necessary if rear cable entry is required,
for conduit or other routing of the electrical
cable to be completed before fixing the shower
to the wall.
Remove shaded area Offer the backplate unit up to the completed
pipework and manoeuvre so that the end of the
pipes enter fully into the inlet fittings.
Mark positions for wall fixing holes using
Fig.17 backplate as template (fig.17). Note that four
fixing holes are provided but using only two
should be adequate for most site conditions.
Using the pipe removal tool supplied, push back
and hold the collets from the pipework (fig.18)
to disengage the pipework from the inlet elbows.
Remove unit from the wall.
Drill and plug the wall. An appropriate drill bit
should be used. If the wall is brick, plasterboard
or a soft building block, appropriate wall plugs
and screws should be fitted.
Note: If fitting rising supplies to the unit, ensure
debris does not enter the pipes when drilling the
wall.
Offer the backplate unit up to the completed
pipework and manoeuvre so that the end of the
pipes enter fully into the inlet fittings.
Check the backplate is square and the fixing
holes are aligned (fig.17).
Secure to the wall with fixing screws supplied.

10
 Aquasensation AS2000X

ELECTRICAL CONNECTIONS
Fig.18

WARNING!
This unit must be earthed. Isolate the
supply before starting.

The supply cable must conform to relevant

tables in current IEE regulations. In most cases
1 mm² twin and earth will be adequate.
The electrical rating of the shower is on the
rating label within the unit.
SWITCH OFF THE ELECTRICITY SUPPLY AT
THE MAINS.
Cable entry points are shown in fig.1. Conduit
entry can only be from the rear.
Route the cable into the shower, taking care to
avoid the area of the wall fixings and connect to
Fig.19
the terminal block (fig.19) as follows:
Terminal block
Earth cable to terminal marked E
Neutral cable to terminal marked N
Live cable to terminal marked L

IMPORTANT: Fully tighten the terminal block

screws and check that no cable insulation is
trapped under the screws.
Note: The supply cable earth conductor must
be sleeved.
The earth continuity conductor of the electrical
installation must be effectively connected
electrically to all exposed metal parts of other
appliances and services in the room in which the
shower is to be installed, to conform to current
IEE regulations.
Note: Fuses do not ensure user protection
against electric shock. In the interest of electrical
safety, all mains electric and pumped showers
should be fitted with a 30mA residual current
device (RCD). This may be part of the consumer
unit or a separate unit.
DO NOT switch on the electricity supply until
the water has been turned on to the unit and
connections have been tested for leaks.
IMPORTANT: The cover may be left off
initially only for commissioning.

11
 Aquasensation AS2000X

COMMISSIONING
Fig.20
WARNING!
Before normal operation of the
shower, it is essential that the
commissioning and setup procedure
are correctly completed. Failure to do
so could cause the pump to run dry
without water and invalidate your
guarantee.

Temperature control
The first operation of the shower is intended to
flush out any remaining system debris and to
ensure water is purged through the unit. This
Fig.21 operation must be carried out with the flexible
hose screwed to the shower outlet but without
the sprayhead attached.
Commissioning
link Make sure the outlet of the flexible hose is
directed to waste.
Check the isolating valves controlling the water
supply to the unit are fully open.
Note: There is no need to fit the cover at
this stage but be aware of live parts when the
electricity is switched on temporarily.
Fit the temperature control onto the splined
Fig.22 spindle (fig.20).

WARNING!
Be aware of live parts in the unit
Cold
when the electricity is switched on.
DO NOT tamper with any parts and
DO NOT deviate from the following
Hot instructions.

On the PCB, make sure the commissioning link is

positioned on the middle two pins (fig.21).
Switch on the electric supply at the isolating
Fig.23
switch. Water will begin to flow under gravity
pressure.
Once the unit has been commissioned,
disconnect the electricity supply before removing
the commissioning link.
In order to dispel air and to prime both supplies
to the shower unit, turn the temperature control
several times within its rotational limits. ONCE

12
 Aquasensation AS2000X

RESISTANCE IS FELT, DO NOT FORCE THE

CONTROL FURTHER. Fig.24
Note: The temperature control rotates less than
one complete turn (fig.22). DO NOT force it
beyond these limits.
To stop the water flow, switch off the electricity
supply at the isolating switch.
Check for leaks in the pipework and remedy
if necessary. If rear entry has been used then
seal around pipes with mastic to prevent the
possibility of water entering the wall cavity.
DO NOT use plaster as this could cause difficulty
if maintenance is required later.

Setup procedure
Fig.25
MAKE SURE THE ELECTRICITY TO THE UNIT IS
SWITCHED OFF.

WARNING!
Once the unit has been commissioned,
turn off the electricity supply at
the mains before removing the
commissioning link.

Pull off the temperature control. Remove the

commissioning link from the PCB (fig.23) and Fig.26
store safely for future use.
Inside the cover, attached to the flow control
potentiometer is a 4-wire lead. Fit the connector
on the end of this lead to the 4 pins on the PCB
(fig.24) – it can fit either way.
Make sure the potentiometer control is rotated
fully anti-clockwise (fig.25).

Replacing the cover

Offer the cover to the backplate unit. Inside
the cover, attached to the stop/start switch is
a two wire lead. The socket on the end of this
lead must connect to the plug attached to the
backplate unit (fig.26).
Fit the cover, making sure the connector is fitted
to the PCB and the wires are clear of obstructions.
Secure with the top and bottom fixing screws
(fig.8).

13
 Aquasensation AS2000X

With your fingers, rotate the valve spindle fully

Fig.27 anti-clockwise (fig.27) to the fully hot position.
Replace the flow control so that it aligns with
the ‘min’ position.
Fit the temperature disc (it will only fit one way)
and maximum temperature stop (fig.28).
Note: If adjustment of the maximum
temperature stop is required, refer to section
’Adjusting the maximum temperature stop’.
Replace the temperature control onto the valve
spindle. Make sure the pointer aligns with
setting ‘9’ on the temperature disc (fig.29).
Secure with the retaining screw and fit the cover
trim.
Switch on the electricity supply at the isolating
Fig.28
switch. Make sure both water supplies are still
turned on.
Flow control Once the installation of the riser rail is complete,
Maximum the shower is ready for normal operation.
temperature
stop
Retaining
screw WARNING
COVER RETAINING SCREWS
Cover
trim ONLY the SUPPLIED SCREWS should be
used. The use of none supplied screws WILL
invalidate product specifications & warranty.
Temperature
disc
Temperature
control

Fig.29

14
 Aquasensation AS2000X

OPERATING THE SHOWER

Fig.30
Check all plumbing and electrical supplies are
connected and switched on.
To start the shower, press the ‘Start/Stop’ button
(fig.30).
Adjust the control (fig.31) until the flow rate is
satisfactory.
For maximum flow, turn the flow control fully
anti-clockwise. For minimum flow, rotate the
flow control fully clockwise.
To adjust the temperature rotate the control
(fig.32). The temperature is numbered for ease
of use. The temperature ranges from‑‘1’ – fully
cold to ‘9’ – fully hot. Fig.31
Once the preferred temperature is reached, no
further adjustment is required, providing the hot
and cold water supplies remain constant.
To stop the shower, press the ‘Start/Stop’ button
once more. This stops the pump and water flow.
Unless the shower is to be used again
immediately, the shower should also be switched
off at the electricity isolating switch.
As a safety feature, the temperature control
has a built-in stop to prevent you accidentally
exceeding your highest desired temperature. If
adjustment is required see section ‘Adjusting the Fig.32
maximum temperature stop’.
To override this stop, depress the button
(fig.33) while the control is up against the stop
and turn the control anti-clockwise to the higher
settings. Pressing the button before the stop will
not operate the override mechanism even if the
control is turned with the button depressed.
To return to the normal temperature range just
turn the temperature control clockwise until it
is past the maximum temperature stop. Make
sure the temperature control is in the normal Fig.33
temperature range when the shower is switched
off. The stop comes in a factory set position
based on 65°C stored hot water temperature.
Override
Note: As the flow control is adjusted it is normal button
for the sound of the pump to alter in pitch.
Temperature
control

15
 Aquasensation AS2000X

ADJUSTING THE MAXIMUM

Fig.34
TEMPERATURE STOP
As a safety feature the shower has a built-in
maximum temperature stop to prevent you
accidentally exceeding your highest desired
temperature. This is set in the factory to provide
a maximum temperature based on the hot
and cold water supplies being 65°C and 15°C
respectively.
IMPORTANT: Only adjust the maximum
temperature stop when the hot water is at its
usual storage temperature.

Procedure
Rotate the temperature control to setting ‘9’ on
the temperature disc.
Fig.35 Remove the cover trim to reveal the retaining
screw (fig.34).
Increase stop position
Undo the retaining screw and carefully pull off
the temperature control, making sure it is still
aligned to setting ‘9’.
Now remove the maximum temperature stop.
Decrease stop position To increase the temperature stop setting,
reposition the mechanism anti-clockwise within
the arc of the grooves (fig.35).
To decrease the temperature stop setting,
reposition the mechanism clockwise within the
arc of the grooves (fig.35).
Maximum
temperature Replace the temperature control onto the valve
stop
spindle. Make sure the pointer aligns with
setting ‘9’ on the temperature disc (fig.28).
Secure with the retaining screw and refit the
cover trim.

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 Aquasensation AS2000X

INSTRUCTIONS FOR INSTALLERS AND SERVICE ENGINEERS ONLY

CLEANING THE FILTERS

Upper filter shown Fig.36
Note: Turn off the electricity and both hot
and cold water supplies to the unit before
Filter
proceeding further.
Filter cover
To remove the cover, first pull off the flow knob
cover trim (fig.6) to reveal the retaining screw.
Undo the screw and pull off the temperature
control. Now remove the outer flow control
assembly comprising of the flow control, Filter
maximum temperature stop and temperature
disc.
Remove the two cover fixing screws – top Retaining screw
and bottom (fig.8). Carefully lift the cover
away from the backplate. To release the
PCB connector, squeeze the connection block
arms and pull apart.
Remove the single retaining screw from either
the upper or lower filter cover (fig.36),
depending upon whether top/rear entry or
bottom entry is used. Pull off the filter cover.
Carefully hook out the filters together with ‘O’
rings. Thoroughly clean and replace making sure
the ‘O’ rings are in position.
Refit the filter cover and secure with the
retaining screw. WARNING!

Make sure the potentiometer control is rotated Switch off the electricity supply
fully anti-clockwise (fig.25). and turn off both hot and cold
With your fingers, rotate the valve spindle fully water supplies to the unit before
anti-clockwise (fig.26) to the fully hot position. proceeding further.
Fit the cover, making sure the PCB connector is
fitted and the wires are clear of obstructions. Secure
with the top and bottom fixing screws (fig.8).
Replace the flow control so that it aligns with
the ‘min’ position.
Fit the temperature disc (it will only fit one way)
and maximum temperature stop (fig.27).
Replace the temperature control onto the valve
spindle. Make sure the pointer aligns with
setting ‘9’ on the temperature disc (fig.28).
Secure with the retaining screw and fit the cover
trim.
Switch on the electricity supply to the unit and
then turn on both water supplies.

17
 Aquasensation AS2000X

ENTRY POINTS

Diagram Key:

Water Entry Points

Cable Entry Points

18
 Aquasensation AS2000X

FAULT FINDING

IMPORTANT: Switch OFF the electricity at the mains supply and remove the correct circuit
fuse before attempting any fault finding inside the unit.
Symptom Cause Action/Cure

1 Water too hot. 1.1 Not enough cold water 1.1.1 Turn the temperature control clockwise.
flowing through shower.
1.2 Increase in the ambient 1.2.1 Turn the temperature control clockwise.
cold water temperature.
1.3 Cold inlet filter blocked 1.3.1 Remove filter and clean. If problem is with
or check valve sticking. check valve, contact Customer Service.
1.4 Cold water supply 1.4.1 Isolate shower and consult a competent
blocked or cut off. plumber or contact Customer Service.

2 Water too cold. 2.1 Not enough hot water 2.1.1 Turn temperature control anti-clockwise.
flowing through shower.
2.2 Decrease in ambient 2.2.1 Turn temperature control anti-clockwise.
cold water temperature.
2.3 No hot water in the 2.3.1 Turn shower off and wait for hot water
storage cylinder. cylinder to reheat.
2.4 Hot inlet filter blocked 2.4.1 Remove filter and clean. If problem is with
or check valve sticking. check valve, contact Customer Service.
2.5 Hot water supply 2.5.1 Turn shower off. Consult a competent
blocked or otherwise cut off. plumber or contact Customer Service.

3 Pump does not 3.1 Interrupted power 3.1.1 Blown fuse. Check supply. Renew fuse. If it
operate. supply. fails again consult a competent electrician.
3.1.2 Power cut. Check other appliances and if
necessary, contact local Electricity Supply Co.
3.2 Electrical malfunction. 3.2.1 Consult a competent electrician or contact
Customer Service.
3.3 Motor overheated. 3.3.1 Thermal protection on motor has
operated. Allow appliance to cool and reset
itself. If it persists, contact Customer Service.
3.4 Start/stop switch not 3.4.1 Remove cover and connect start/stop
connected. switch.

Any maintenance or repair to the shower must be carried out by a suitably

competent person.

19
 Aquasensation AS2000X

FAULT FINDING
Symptom Cause Action/Cure

4 Water does not 4.1 Water supplies cut off. 4.1.1 Check water elsewhere in house and if
flow or is reduced. necessary contact the local Water Company.
4.2 Shower blocked or air 4.2.1 Switch off shower and contact Customer
in the system. Service.
4.3 Showerhead blocked. 4.3.1 Clean showerhead.
4.4 Blocked filters. 4.4.1 Clean filters.

5 Cross flow of 5.1 Dirt/debris in check 5.1.1 Isolate water to unit. Remove check valves.
hot and cold water valves. Clean and replace.
into system.

6 Water dripping 6.1 Debris in solenoid 6.1.1 Call Customer Service.

from showerhead valve.
when turned off. 6.2 Potentiometer faulty. 6.2.1 Call Customer Service.

7 Pump is noisy or 7.1 Air lock in pump. 7.1.1 Call Customer Service.
air lock in pump. 7.2 Worn pump bearings. 7.2.1 Replace pump.

8 Unit running 8.1 Blanking plugs not 8.1.1 Fit blanking plugs into unused inlets.
erratically. fitted into unused inlets.

In the unlikely event of a fault occurring please contact Triton Customer service.
DO NOT remove the shower from the installation.

20
 Aquasensation AS2000X

SPARE PARTS

To purchase a genuine Triton spare

part for your product, please visit
www.tritonshowers.co.uk/spares
for product codes and prices.
Alternatively please call our
Customer Services team on
024 7637 2222 to order direct.
Please have your model name available.

WEEE Directive – Policy Statement

As a producer and a supplier of electric showers, Triton Showers is committed to the protection of the environment
via our own environmental policy and the compliance with the WEEE directive.

Triton Showers is fully registered with the Environment Agency under the following schemes:
Repic: Producers take-back scheme (PTS), registration number WEE/EJ3466QV
Valpak: Distributor take-back scheme (DTS), registration number 9659

All our electric products are labelled accordingly with the crossed out wheeled bin symbol. This indicates, for
disposal purposes at end of life, that these products must be taken to a recognised collection points, such as
local authority sites/local recycling centres; this will be free of any charges. Do not return to Triton Showers.

21
 UK SERVICE POLICY TRITON STANDARD GUARANTEE
In the event of a product fault or complaint occurring, With the exception of accessories, Triton guarantee the
the following procedure should be followed: product against all manufacturing defects for a period of
DO NOT REMOVE THE PRODUCT 1 years (for domestic use only) from the date of purchase,
1. Telephone Customer Service on 024 7637 2222 having
provided that it has been installed by a competent person in
available your details including post code, the model number full accordance with the fitting instructions.
and power rating of the product, together with the date of All accessories such as shower heads, hoses and riser rails carry
purchase and, where applicable, details of the particular fault. a 1 year parts only guarantee against manufacturing defects.
2. If required, the Customer Service Advisor will arrange for a
Any part found to be defective during this guarantee period
qualified engineer to call.
we undertake to repair or replace at our option without
3. All products attended to by a Triton service engineer must be
charge, so long as it has been properly maintained and
installed in full accordance with the Triton installation guide
operated in accordance with the operating instructions and
applicable to the product. Every product pack contains an
has not been subject to misuse or damage. This product must
installation guide, however, they can also be downloaded free at
www.tritonshowers.co.uk.
not be taken apart, modified or repaired except by a person
4. Our engineer will require local parking and if a permit is required, authorised by Triton. This guarantee applies only to products
this must be available to the engineer on arrival at the call. installed within the United Kingdom and does not apply to
5. If loft access is required for isolation or to complete a repair, products used commercially. This guarantee does not affect
the loft must have a fixed access ladder and be boarded, with your statutory rights.
appropriate lighting from the access point to and around the
repair area. What is not covered:
6. It is essential that you or an appointed representative, who must 1. Breakdown due to:
be over 18 years of age, is present for the duration of the service a) use other than domestic use by the property
engineer’s visit. If the product is in guarantee you must produce occupants;
proof of purchase. b) wilful act or neglect;
7. Where a call under the terms of guarantee has been booked c) any malfunction resulting from the incorrect use or
and the failure is not product related (i.e. scaling and furring, quality of electricity, gas or water or incorrect setting of
incorrect water pressure, pressure relief device operation or controls;
electrical/plumbing installation fault) a charge will be made. A d) failure to install in accordance with this installation
charge will also be issued if nobody is at the property when the guide.
service engineer calls or adequate parking/permit is not available.
2. Claims for missing parts once the product has been
8. If the product is no longer covered by the guarantee an up-front
installed.
fixed fee will be charged before the site visit.
9. Your receipt must be retained as proof of purchase. Should proof 3. Repair costs for damage caused by foreign objects or
of purchase not be available on an ‘in-guarantee’ call, or should substances.
the service engineer find that the product is no longer under 4. Total loss of the product due to non-availability of parts.
guarantee, the engineer will charge the same fixed price and
5. Compensation for loss of use of the product or
will request payment prior to departing. If payment is not made
consequential loss of any kind.
on the day an administration charge will be added to the fixed
charge. 6. Call out charges due to an abortive visit or where no fault
10. If a debt is outstanding from a previous visit, or from any other has been found with the appliance.
Triton purchase, Triton reserves the right to withhold service until
the debt has been settled.
7. The cost of repair or replacement of isolating switches,
11. Triton takes the health, safety and wellbeing of its employees
electrical cable, fuses and/or circuit breakers or any other
very seriously and expects customers to treat all staff members
accessories installed at the same time. Replacement of the
with respect. Should any employee feel threatened or receive
Pressure Relief Device that only activates when the shower
abuse, either verbally or physically, Triton reserves the right to
outlet is blocked is also excluded.
withhold service. 8. The cost of routine maintenance, adjustments, overhaul
Replacement Parts Policy modifications or loss or damage arising therefrom,
In line with AMDEA guidelines, Triton retains functional spares including the cost of repairing damage, breakdown,
for as long as there is a market for them and in most cases, well malfunction caused by corrosion, furring, frost or exposure
beyond. Due to the vast array of product types, the life cycle of to freezing conditions.
products can vary and therefore so can the length of time parts 9. Callout charges where the water supply cannot be
can be supplied. Spare parts can be ordered via our online spare isolated, this includes consequential losses arising from
parts store or by telephoning Triton Customer Service Spares unserviceable supply valves, or inaccessible product or
Department on 024 7637 2222. Payment should be made by valves located in a loft space without suitable access.
credit / debit card (excluding American Express or Diners Card).
Payment can also be made by pre-payment of a pro-forma
invoice, by cheque or postal order. For the latest Terms & Conditions please see:
Telephone orders are based on information given during www.tritonshowers.co.uk/terms
the call. Before contacting Triton, please verify your
requirements using the Triton website or your professional
installer. Triton cannot accept liability for incorrect part
identification.

Triton Showers Customer Service: 024 7637 2222

Triton Road Trade Installer Hotline: 024 7637 8344
Nuneaton www.tritonshowers.co.uk
Warwickshire, CV11 4NR E-mail: [email protected]
Triton is a division of Norcros Group (Holdings) Limited E-mail: [email protected]

Triton reserve the right to change product specification without prior notice. E&OE. © TRITON SHOWERS 2019