4/4/2020                                                          Oyo's Annual Losses Ballooned to $335 Million in 2019 – Skift
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             Rooms, Hotels
             Oyo’s Annual Losses
             Ballooned to $335
             Million in 2019
             Xinyi Liang-Pholsena, Skift - Feb 17, 2020 8:15 am
                                                           O
                                                                         yo appears to be taking its once-explosive
                                                                         global expansion strategy down a few notches,
                       Skift
                                                                         and that could be a good thing for the young
                       Take
                                                           company in the face of still-uncertain impacts from the
                                                           coronavirus and the reputational damage it recently
                                                           suffered. These losses aren’t pretty.
                                                                      — Xinyi Liang-Pholsena
                 Losses for Oyo Hotels & Homes surged to $335 million in fiscal year 2019 compared
                 to $50 million in red ink the year before, as the fast-growing budget hotel chain
                 has been forced to pull back on its sweeping global growth strategy.
                 Overall, the India-based hospitality startup likely posted net revenue of $250-$310
                 million, according to a Skift Research estimate, in fiscal year 2019, which ended
                 March 31, 2019. That’s an increase of roughly 265 to 350 percent compared with
                 the year-earlier period.
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                 On the other hand, Oyo executives said the company is seeing marked
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4/4/2020                                   Oyo's Annual Losses Ballooned to $335 Million in 2019 – Skift
            improvement in its business operations in India, deemed a mature market.
            India contributed around 64 percent, or $160-$198 million of Oyo’s net revenue in
            fiscal year 2019. In the same fiscal year, Oyo’s net loss in India fell to 14 percent of
            gross revenue, or $83 million, from 24 percent a year earlier, on the back of better
            operating efficiency, the company reported.
            China — where Oyo had aggressively expanded into during the last fiscal year —
            and other international markets that were in development and investment mode
            contributed to 75 percent of the FY2019 losses of $252 million.
            “In FY2019, Oyo had a primary presence in China and India. The inherent costs of
            establishing new markets, including those related to talent, market entry,
            operational expenses, among others, resulted in an increase in Oyo’s net loss
            percentage in the near term, which grew from 25 percent in FY2018 to 35 percent
            of revenue in FY2019 to $335 million,” Abhishek Gupta, global chief financial officer
            of Oyo Hotels & Homes, said in a press statement. Note: Gupta’s reference to
            “revenue” is roughly akin to what is commonly known as gross bookings.
            What’s more, it is still premature to quantify the impacts of the “ever-developing”
            coronavirus situation on its revenue or expansion projections in China and the
            region, Aditya Ghosh, a member of the board of directors at Oyo, said in a media
            conference call Monday.
            “There could be some impacts in the short term although it’s too early to say what,”
            he added. “China is building up as a strong market for us, and we expect losses to
            decline in China (as) we push on the path to profitability.”
            On the other hand, Oyo executives said the company is seeing marked
            improvement in its business operations in India, deemed a mature market.
            Meanwhile, fiscal year 2019 was deemed “a good year” for Southeast Asia, where
            Oyo is seeing “improved gross margins” across its nearly 100,000 rooms across 300
            cities, spanning Indonesia, Malaysia, Vietnam, the Philippines, and Thailand, added
            Ghosh.
            Asked if the dismal quarterly performance of its major investor SoftBank Group or
            the severe backlash on its reputation in recent months would affect its expansion
            plans, Ghosh insisted that “a lot of hard work” has been made on its part to “build
            trust.”
            Such measures, he added, include the company’s heightened focus on corporate
            governance with recent key senior appointments as well as constant engagement
            with asset partners to gather their feedback through the Oyo Partner Engagement
            Network.
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                  Correction: Skift Research estimated that Oyo notched some $250-$310 million in
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4/4/2020                                                Oyo's Annual Losses Ballooned to $335 Million in 2019 – Skift
                global net revenue in fiscal year 2019, which ended March 31, 2019. We originally
                reported Oyo’s reported revenue number as $951 million, but Oyo changed its
                accounting methods as of April 2018, and that $951 million actually approximates
                gross bookings, not net revenue. Skift Research originally estimated that Oyo
                earned $190 million in revenue based on a take rate that was lower than what we
                now believe.
                                                      Tags: asia, china, india, oyo, softbank
                Photo Credit: India and China make up the two biggest markets for Oyo. Skift
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