780S-EN Optidoc
780S-EN Optidoc
DOCUMENTATION
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Optidoc AFTER-SALES
DOCUMENTATION
This training document is for the use of colleagues in the RENAULT TRUCKS after-
sales network. It contains the information required to search, understand and use all
the Renault Trucks after-sales documentation, for DXi & Master commercial vehicle
ranges.
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CONTENTS PAGE
1. INTRODUCTION....................................................................................................4
1.1 Context..............................................................................................................4
1.2 A requirement for logical diagnostic reasoning...........................................4
1.3 Scope of this document...................................................................................5
3 VEHICLE IDENTIFICATION................................................................................11
4 WORKSHOP MANUAL.......................................................................................15
4.1 Navigation.......................................................................................................15
4.2 Contents / configuration................................................................................19
5 WIRING DIAGRAMS...........................................................................................21
5.1 Principles........................................................................................................21
5.2 Reading the plates.........................................................................................23
5.3 Diagram in SVG format..................................................................................30
6 PNEUMATIC DIAGRAMS...................................................................................37
7 TECHNICAL DOCUMENTS................................................................................42
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2. INTRODUCTION
Context
Logical diagnostic reasoning is a method enabling you to use all your knowledge and
abilities rationally in order to determine the origin of a breakdown.
In the stages of this method, you can see that it is essential to have access to the
after-sales documentation to be efficient.
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Only the applications necessary for diagnostic and repair operations in the workshop
are covered here:
- RTO. Renault Trucks Online is the portal for access to the Renault Trucks
after-sales computer applications. It is important to know how to navigate in
the system in order to find the right information.
- The workshop repair manuals (MR) : navigation in the online version, reading
and using the wiring diagrams, reading and using the pneumatic diagrams.
- Technical documents: navigation in the online system and use of the notes.
- Fault codes: searching on the basis of vehicle fault codes, and using the
diagnostic manual.
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This is the after-sales technical information distribution tool of the Renault Trucks
network.
It will replace the paper version of the after-sales documentation as a whole. This
portal is progressively taking over from the Renault Trucks Links portal which was
accessible via Dealernet (internal network) & DCS Online (internet).
Renault Trucks Online (RTO) replaces the Renault Trucks Links portal : from the end
of 2007 for France, and progressively for the whole world during 2008.
The applications which can be accessed are the same as in Renault Trucks Links. In
the following chapters we will detail the Optidoc applications, i.e. the Workshop
manuals, fault codes, Technical Notes & the fleet file.
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Access
All colleagues have access via the usual after-sales identifier, which has the form of
one letter & six digits (C224466 or F456789 for example), once the RTO application
is installed on the site.
The applications you can access are the ones necessary for your job. These
applications are specific to your identifier.
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Here you are on the home page. This page is split into 3 parts :
1. The main menu, which does not change during your navigation.
2. General news
3. Access to generic applications, directory, emulation & messaging service. The
bottom of the menu is reserved for contact information for the technical and
computer support teams.
Attention : the content may vary depending on the country or depending on whether
the site is an authorised repairer or an authorised agent (R2).
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3
1 2 4
Communication tab
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Workshop tab
In the menu on the right, you will find all the applications you already use today:
Directory
The directory gives you access to the search for contact details of colleagues
in the Renault Trucks network, in order to facilitate your communications.
Messaging
Your professional letter box lets you manage your messages (emails) for
immediate distribution. A modern method of efficient communication.
3270 emulation
This application basically gives access to the Renault Trucks vehicle
database. Here you will find the old black screens with monochrome letters in
which you navigate by means of the function keys.
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4. VEHICLE IDENTIFICATION
You will find these indications in the service handbook (chapter E1-1) and in the
bodybuilder assembly guide (chapter: INTRODUCTION 3.1.).
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Attention : the serial number (the last 6 characters) is very often different from the
serial number that you read in the V.I.N. number,
CAM plate
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Comment
The identification of these vehicles in the DiagNG3 diagnostic tool is done with the
family code preceded by the letter J. Example : J17TE for a Magnum tractor.
Your search will always begin with an identification of the vehicle. The more precise
you are, the faster and more reliable your search will be.
The search by V.I.N. number is the only search that lets you navigate between
applications.
Searching by V.I.N. number is recommended in the workshop manuals and in the
fleet file.
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You can then choose the technical standard using the symbols. If you use a V.I.N.
number, it becomes possible to refine the technical standard to the 5 th position.
Vehicle search
criteria in technical
documents :
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This chapter is devoted to the search for the right information in the Workshop manuals,
and to the search page functions.
After identifying the vehicle by a V.I.N. number (see chapter 3. identification), we will now
see how to refine a search.
Navigation
Technical standards
10 20 30 40 50 60 70
Search
On this screen, you can refine your search: by technical standard, or by keyword.
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Symbols
and icons Safety and Next
used facilitation of page
Repairs
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Symbols
Recommendations
Complementary views
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Contents / configuration
There is a list of all the Workshop manuals in technical standard 10, chassis.
It bears the reference MR 10001, and it has 2 lists.
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Application configuration
Before starting to navigate, ensure that you have the right configuration of the workshop
manual application “My preferences”
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6. WIRING DIAGRAMS
Principles
The wiring diagrams are collected under technical standard 70, symbolised by a battery.
Depending on the criteria you use (range, vehicle, family …), your search result could be a
list of workshop manuals.
ELECTRICS: the wiring diagrams for a range, the location of the devices, the power
supplies available for bodybuilders, and the details of each connector.
FAULT CODE IDENTIFICATION STANDARD: the meanings of the fault codes for the
range concerned.
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The General points for the wiring diagrams begin with « Warnings » concerning the safety
of personnel and of the vehicle.
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Pagination
Summary of diagrams
You have 2 ways to access the summary of the wiring diagram plates.
1st way : use the « Legend / Diagram » operation in the « Wiring diagram » chapter.
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The summary that appears lets you access the plates of the wiring diagram directly.
Cross references
The cross references on the left-hand side send you to a plate with a lower number.
The cross references on the right-hand side send you to a plate with a higher number.
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These two parts are on the same line and contribute to the proper legibility of the diagram.
Components
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The position of the fuse on the electric junction box is designated by an alphanumeric
code.
Location of fuses
Graphical conventions
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The thin line represents a wired part of the circuit, therefore located beyond the electric
junction box.
The thick line represents a part of the electric circuit located on the printed circuit of
the EJB (electric junction box).
Example : XJC01-06:2
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Colour codes
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The wiring diagrams for DXi commercial vehicles have been appearing on line in a new
SVG format since November 2007.
We are going to describe the installation and the operation of this SVG display system.
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Navigation
After selecting the vehicle (see chapter identification) and the diagram that you wish to view,
click on its title, for example Energy Production / Diagram.
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1 2 3 4 5 6
Zoom in
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The zoom view is displayed once you release the LH mouse button.
To move a diagram on the screen, you will need to use the keyboard again.
This time, you have to press the Alt key on the keyboard and at the same time press and
hold the mouse button.
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Legend
The label for each device and the wire number (equipotential) can be seen by left-clicking
their coding.
To display this label permanently, press and hold the LH mouse button and slide the
mouse onto the label.
N.B : If necessary, it is still possible to display the plate legend by clicking on Operation
Detailed view
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Navigation
The SVG format also lets you move easily from one diagram to another.
To do this, simply click the links on the border of the diagram.
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7. PNEUMATIC DIAGRAMS
The objective is to decrypt the pneumatic diagrams of the DXi vehicles, with the aim of
understanding the system, & carrying out diagnostics on a vehicle with a breakdown.
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First of all, an explanation concerning the colour of the rings on the brake lines. The first
ring corresponds to the function of the brake line.
The lack of 2nd ring corresponds to a permanent feed, the 2 nd yellow ring designates a
driving pressure. Finally, when the 2nd ring is white it means a delivered pressure.
Example :
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Let us look in more detail at the device legends and also the pressure check points, with
their designations.
Pneumatic circuit
check points
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8. TECHNICAL DOCUMENTS
This application is a search tool enabling you to display and print all the technical
documents, for example the …
In this chapter we are going to define the principles of navigation. You will find this
information in Technical Note K0006.
1
Home screen
3
4
Icons used
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See chapter 3 : Identification. This search is not always the most relevant, depending on the
document you are searching for. The most common searches are done "by document".
Search criteria :
Search by icon :
Technical standard item with 1 position (e.g. : 1 – Chassis)
Refine search:
Technical standard items breakdown with up to 5 positions by clicking on :
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Click on the question mark for a version in Word format (.doc) of this same document.
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H: DIRECTIVE
Documents reserved for Service Quality Managers and Technical Managers.
J: INTERNAL CORRESPONDENCE
Documents reserved for Service Quality Managers and Technical Managers.
Technical campaigns concerning a limited and targeted quantity of vehicles. The
documents are circulated in French and English only.
K: NETWORK INFORMATION
Information concerning after-sales procedures.
M: MESSAGE
Documents reserved for Service Quality Managers and Technical Managers.
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Technical alerts
We have allowed for the rapid feedback of your comments, for new or complicated
breakdowns plus description of problem to Renault Trucks.
For this you will need to use the following document:
Click on
the
technical
alert icon
(envelope)
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The fault code Search system lets you consult the diagnostic manual from a vehicle fault
code.
This system replaces DXi Light, which was on DiagNG3, is no longer maintained and will
disappear.
Once the references of a fault code are provided, the system gives access to the diagnostic
manual. This manual describes the most relevant checking procedure for remedying this
fault code.
Use
By clicking on Search, you will obtain a list of the corresponding fault codes.
Select the fault code for your vehicle.
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If
The fault code search software can also be used if there is no fault code and if necessary
when there is no DiagNG3 tool near the vehicle (for example, roadside repairs).
This workshop manual enables you to find the fault code that usually describes the
symptom of vehicle that has broken down. This search is done :
- by ECU by means of their MID abbreviations (Message Identification Data)
- by vehicle component (PID, PPID, SID, PSID)
- by type of fault code (FMI )
First identify a fault code similar to the symptom you have found in the vehicle; you can then
start the search described in the previous paragraph.
This type of search will give you access to the check points and the values to check.
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The fleet file contains the data for vehicles less than 10 years old.
The application lets you manage the date into service information for the fleet at your site
and to navigate to the Warranty, Consult applications, etc.
We are going to describe the search for information inside the fleet file, after identifying
the vehicle (see chapter 3 Identification).
The General information rubric in the LH menu enables you to find miscellaneous
information on the vehicle such as the identification of the selling dealer, the customer,
important dates, etc.
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The Weights and dimensions rubric tells you the exact weight of the vehicle on which
you are carrying out your searches.
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In the Warranty certificate rubric, you will find a printable version of this document.
The CARA sheet rubric lets you print off a list of components and variants for the
vehicle.
Technical information
Under campaign, you will find all the campaigns done and the campaigns to be done.
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The list of Warranty times can also be accessed from the Technical Information.
In this rubric, you will find the times manuals for warranty claims.
To end our exploration of the left-hand menu, let’s have a look at what we can find under
the rubric Life of the vehicle.
From this screen, you can consult all the warranty claims (AG) made on the vehicle.
To view the details of a warranty claim, you must tick the start of the line…
… then click on « Display ticked claims ».
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Below indications are to be found in the maintenance booklet (chapter 6) and inside
the technical guide use by bodybuilders (chapter 3).
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Your search will always begin with an identification of the vehicle. The more precise
you are, the faster and more reliable your search will be.
You can then choose the technical standard using the symbols :
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After identifying the vehicle (see chapter 3. identification) let us now see how to refine
a search.
Technical standards
When selecting a technical standard, you will find the corresponding repair manual.
These manuals cannot be read online. You will need to download the complete
workshop manual, in a .pdf format.
Reading is carried out with a free to install Acrobat Reader software, usually already
present in any PC.
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As we saw in the previous chapter, the wiring diagram is an essential tool for
understanding the operation of Renault Trucks vehicles.
In this chapter, we give details of the operation of diagrams for Master light
commercial vehicles (Phases 1, 2 & 3).
For this example, we will choose a vehicle manufactured after 19 March 2007.
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Search screen
It is from this screen that you will be able to find the wiring diagrams (in our example,
a Master Phase III manufactured after 19 March 2007).
The menu at the top left of the screen lets you refine your search.
The COMPONENTS menu lets you choose the diagram of the component in
alphabetical order.
Using the CONNECTION menu, you can do your search in alphabetical order of
links (identification of wires).
The CONNECTION CODE menu displays the components in ascending order of link
codes (identification of wires).
Finally, the FUNCTION menu lets you do a search by the function of the
component you are searching for.
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Icon functions
1 2 3 4 5 6 7
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4. Location in the
vehicle (as
5. You can access the index of functions and the directory through the drop-down
menu.
The General information rubric contains a Quick Help for reading the diagrams.
6. List of fuses
and relays
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Display a diagram
To select the diagram for your vehicle, you must first choose the variants fitted on this
vehicle, using the drop-down list : the criteria.
The meaning of these criteria can be found under the icon with a yellow +.
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Graphical conventions
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Review of criteria
Device number
Earth
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Colour code
The colour code table is in the on line help document under the title General (see
p64).
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