McKinsey 2018 Social Responsibility Report
McKinsey 2018 Social Responsibility Report
Report 2018
Creating change that matters
Welcome
to our Social
In this report
Responsibility People 6 Planet 29
Report
In this report, we share stories of the things
we are doing, beyond our client work, to
make a difference in society and describe
the ways we are working to strengthen our
own responsible practices.
Our social
an opportunity to help the world’s leading
Kevin Sneader institutions shape their impact on society. For
The need for business, government, and social- more than 90 years, our firm’s mission has been
sector organizations to work together to tackle to create “distinctive, lasting, and substantial
responsibility
the world’s most pressing societal challenges improvements in performance” for our clients.
has never been clearer. Protecting our planet, Today it is clearer than ever that we need to work
enabling meaningful work in our communities, with our clients to consider the full impact of our
and creating inclusive societies that honor our work together, not just on their performance,
diversity are fundamental. but on society as a whole.
Our firm has always sought to make a difference With this in mind, we have embarked on a journey
on the issues that matter—above and beyond our to engage 30,000-plus colleagues in a conversation
client work. This report contains many examples about our firm’s “purpose.” What has already
that bring this long-standing practice to life. emerged is a sense that what motivates us is a
You will read about how our people are giving commitment to make the world a better place—
back to our communities, how we have founded one client, colleague, and community at a time.
and supported non-profits to tackle top global
The stories in this report are a reminder of how
issues, and the steps we are taking to become
“Our firm has more environmentally sustainable and socially
that purpose is already being realized. Hopefully,
they also demonstrate why we are so proud and so
always sought to responsible in the way we do what we do every
day of the week.
willing to contribute our time, effort, and skills to an
that matters
McKinsey has a long-standing commitment to
most material to our firm and our work. These
social responsibility. In this report, we share stories
include diversity and inclusion, environmental
of the things we are doing, beyond our client work,
sustainability, ethics, data privacy and security,
to make a difference in society.
and supplier sustainability and diversity.
We’re working to increase economic opportunity
In this report, we are pleased to be able to share
by building skills and enabling work; to advance
stories and updates from 2018. We also recognize
gender equality, in the workplace and in society
that we are on a journey. Our people, across our
more broadly; and to build a world that is more
firm, are driving efforts to strengthen every aspect
environmentally sustainable.
of our social responsibility. We look forward to
Through our research, we seek to generate continuing to report on our progress.
600+
new thinking and to identify practical solutions,
providing a fact base for diverse stakeholders
to galvanize action.
an opportunity, and
service, board membership, and volunteering
profits develop strategies and increase their
a responsibility, to
25,000
impact. Firm members also volunteer and serve
on the boards of non-profits, bringing insights
use our knowledge from our work to strengthen their governance
and our capabilities and help them grow.
graduates of Generation, the non-profit we
to help address the Generation and McKinsey.org, non-profits that
founded to tackle youth unemployment
we founded and support, allow us to share our
world’s most pressing expertise through innovative partnerships and help
0
challenges.” create solutions that can scale up quickly to tackle
global challenges.
development 17 1
our social responsibility efforts seek to advance
a subset of them.
The 17 Sustainable Development Goals 16 2 The SDGs we focus on reflect areas where we see an
(SDGs), adopted by United Nations Member opportunity to make a difference on these critical issues
States in 2015, capture an important vision 15 3 by deploying our capabilities and expertise, through
of how we can build a better world. The pro bono work, board service, and volunteering with
comprehensive goals include ending poverty, non-profits and through our research.
reducing inequality, and improving health and 14 4
These are gender equality (SDG 5), decent work and
education. They also address environmental
economic growth (SDG 8), responsible consumption
challenges, such as tackling climate change
and preserving natural environments. 13 5 and production (SDG 12), and partnerships for the
goals (SDG 17).
The SDGs also provide a framework for how
SDG 5:
companies can think about their social and 12 6 Gender
environmental impact as they seek to make a equality
positive contribution to improving the state of
11 7
the world. Taken together, the institutions we SDG 8:
serve—across the private, public, and social 10 8 Decent work and
sectors—touch all of the 17 goals.
9 economic growth
SDG 12:
Responsible consumption
and production
SDG 17:
Partnerships
for the goals
have social
Practice
governments to improve their productivity, the
delivery and implementation of vital services,
As a global management consulting firm, Our Social Sector Practice works with
we help organizations across the private, donors, non-profits, and non-governmental
public, and social sectors make lasting organizations to develop and implement large-
improvements to their performance and scale solutions to persistent challenges in
realize their most important goals. areas such as education, public health, and
economic development. Learn more about
Every one of our clients has an impact on our Public Sector
Practice
society, whether it is through their products
or services, their workforce, or their supply
chain. Through our work with our clients, we
can help them shape their environmental and
social impact.
People
People enable us to invest our expertise, time,
and resources directly in our communities to
advance employment and skills as well as gender
equality—challenges that have profound impacts
on individuals’ lives.
In this section
Building skills and enabling work 7
skills and
enabling work
Work is vital. It enables people to build fulfilling,
independent lives. Contributing to society in a
meaningful way is intrinsically linked to health and
happiness. For businesses, the availability of a
skilled workforce is critical. For governments, the 8
detrimental impact of unemployment, both direct
and indirect, can be huge.
SDG 8:
We have done considerable research; provided
pro bono and volunteer support for a range of
Decent work and
organizations; and also founded Generation, an economic growth
independent non-profit tackling unemployment,
Targets addressed for SDG 8
which has become the largest global program, by
–– Achieve higher levels of economic productivity
annual volume, in training and placing unemployed
through diversification, technological upgrading,
youth in jobs.
and innovation, including through a focus on
high-value-added and labor-intensive sectors
future of work
on the philanthropic
sector were published
in Stanford Social
Innovation Review
55%
automation and its potential economic impact.
375m
Since 2017, MGI has published more than 50
reports on the future of work, going beyond
macro trends to implications for specific
geographies, sectors, and demographics, workers may need to switch
including women and minorities. occupational categories by 2030, up
MGI’s insights help frame and open up debates, to 14 percent of the global workforce
bring new thinking, and identify potential
$14.6tn
interventions on major societal issues. Armed
Read our latest
with the facts, we hope leaders around the world insights on the
Future of Work
will be equipped to make better decisions and
build a future of work that works for everyone.
in wages comes from activities that
are already technically automatable
Career-launching
jobs for young Watch stories
from Generation Generation’s approach
people
graduates around
Employers are identified before the program
the world
Read our research starts, so participants can be connected to work
that inspired right after graduating. In addition to teaching
Generation
Our research estimated that 75 million young technical skills, the program works with the
people were unemployed around the world, young people to foster the behaviors and mind-
even as 40 percent of employers could not fill sets that contribute to workplace success.
entry-level vacancies. Inspired by this finding,
Generation continually collects and analyzes
we founded Generation in 2014.
participant, employer, and program data. This
An independent non-profit, Generation has a allows it to identify problems early, to improve
two-sided mission: to help young people build the program in real time, and to prove to both
sustainable careers and to provide employers young people and employers that Generation
with the talent they need. At the end of 2018, delivers a positive return on investment.
Generation was working with employers,
governments, foundations, and other non-profits
in nine countries (and counting). It is already the
largest global program, by annual volume, that
trains and places youth into jobs.
WISE Award
In the past five years, McKinsey has committed
In 2018, Generation won a
$70 million to Generation, in the form of In countries where Generation is active, for
WISE Award for innovation
both financial and human resources. Today, example, McKinsey helps connect Generation
in global education.
Generation is a 280-person organization; to community and employer partners. In 2017,
McKinsey donates the time of an additional McKinsey received the Fundación SERES Award,
20 to 25 consultants. which honors businesses in Spain whose actions
improve society.
Generation
around
the world
As of December 2018 USA
Italy
Spain
Pakistan Hong
Kong Hong
Mexico Kong
India
81%
placed in jobs within 90 days
2,650+ $100m 90
employer partners; 84 percent said combined earnings of graduates cities, across 9 countries,
Visit Generation’s
website
12,000
Kenya is by far the largest Generation program;
it accounts for almost half of all graduates, in 38
locations around the country. Generation Kenya
offers training and job placement in banking, financial graduates
sales, sewing machine operation, restaurant services,
87%
retail, and distribution. Today, between 10 percent
and 15 percent of all insurance sales roles in the
country are filled by Generation graduates.
72%
programs, embedding Generation’s approach into
existing workforce-development programs.
women in
tourism, get up to speed quickly. Additionally, 25
percent of graduates have a vocational credential
Spain
but are now entering jobs employers previously
believed required a university degree. One side
effect has been opening the door to technology
Generation began in Spain in 2015, as one of its careers to more women, who are less likely to have
first five locations. Youth unemployment, a long- STEM qualifications.
7%
time problem, was more than 40 percent (it is now
about 33 percent).
13,000
“Qimam is a powerful combination of
a leadership program and counseling
sessions with senior industry leaders. We
applications for
are thankful for the executives who took
fellowship in 2018
the time to sit with us and give us advice,
50
which we can apply practically today.”
Mayada
Qimam Fellow
Qimam fellows
in first cohort
370
continued
Indonesia: Young Singapore: Young
Developing young leaders Leaders for Indonesia Social Entrepreneurs
Established in 2008, Young Leaders for Launched in 2010, the Singapore International
Malaysia: Youth graduates now young leaders Indonesia (YLI) selects top Indonesian students Foundation (SIF) Young Social Entrepreneurs
Leadership Academy in business, government, to participate in a six-month program to develop (YSE) program inspires, equips, and enables
McKinsey colleagues established the and education leadership and professional skills. youth to start or scale up social enterprises in
Youth Leadership Academy in 2009 to help Singapore and beyond.
50+
YLI includes three leadership forums, McKinsey-
Malaysian university students develop the
led learning in problem solving, a personal McKinsey works with SIF to mentor YSE
skills to become effective national leaders.
project addressing a social issue, and a team teams. The mentors help the young
Over 12 weeks, participants attend intensive internship program with a partner organization. entrepreneurs evolve and refine their
capability-building sessions in communications social entrepreneurship Students learn from guest speakers and receive business models for the final pitch
and problem solving, led by McKinsey projects coaching from experienced leaders. competition for seed funding.
coaches. They undertake innovative social
838 1,000+
entrepreneurship projects, with mentorship
and coaching from leaders from both public
and private institutions. Many of these projects
continue to have social impact long after the high-performing undergraduates alumni in YSE network
program ends. have taken part in YLI
gender equality
Gender inequalities remain entrenched in every
society. The disproportionate share of domestic and
caregiving responsibilities means women are often 5
unable to access the work they would like. In many
corporations and other organizations, including at
McKinsey, women are underrepresented in some
positions, particularly in leadership.
economic case
gender equality
for gender
equality Western
Europe 0.67
Eastern Europe
0.74 and Central Asia
In 2015, the McKinsey Global Institute (MGI)
0.71
published its first Power of Parity research, North America, South Asia
Australia, and 0.44 0.61 China
which linked gender equality in society and gender (excl. India)
New Zealand
equality in work. It concluded that closing the
gender gap could add $12 trillion to global GDP 0.48
0.48 East and Southeast Asia
by 2025 in a “best-in-region” scenario in which all 0.62
Middle East and (excl. China)
countries match the progress toward gender parity India
North Africa
of the fastest-improving country in their region. 0.64
$12tn 95 240m
regulations—and detailed how the private sector
could contribute, both within their organizations
and through coalitions with others.
companies
talent pipeline among the companies surveyed. In
2018, at the entry level, women accounted for 48 employees surveyed in 2018 companies, representing
to promote
percent of employees, and then the percentage fell 13 million employees,
at every step in the career ladder—to 38 percent at completed the survey in 2018
women in
the manager level and 22 percent at the C-suite.
Sr. manager/
using tools to reduce bias and requiring diverse Entry level Manager VP SVP C-suite
Since 2015, our annual Women in the Workplace director
candidate slates, holding leaders at all levels
report has given US companies and employees
accountable, creating clear guidelines for collegial
the information they need to advance women and
and respectful behavior, hiring women as cohorts
improve gender diversity. Conducted in partnership
to reduce isolation, and giving employees the
with LeanIn.org, 462 companies employing almost 36%
flexibility to fit work into their lives.
20 million people have participated in the survey. 46%
52%
In addition to publishing the research, we deliver 59%
In 2018, Women in the Workplace researchers 67% 68% White men
company-level insights to all participating companies,
surveyed more than 64,000 employees on their
often leading to robust follow-up analyses and
workplace experiences and interviewed women of 16%
conversations with senior leaders to help these
different races and ethnicities and LGBTQ+ women
companies improve their diversity strategies. 16%
in more depth. 13%
12%
31%
“As things stand, the number of women in management 9% 9% Men of color
27%
will increase by just one percentage point over the next 26%
Visit the Women 24%
ten years. By hiring and promoting women and men in the Workplace 19% 19% White women
website
to manager at equal rates, we could get close to parity 17%
12% 8% 6% 4% 4% Women of color
over the same ten years.”
Women in the Workplace, 2018 Note: Figures may not sum to 100%, because of rounding.
action to
including on modern leadership culture and the
design of effective flexible working models.
Visit the
Chefsache
website
continued
Australia: Male Today, MCC has more than 200 members from
Mobilizing action to Champions of Change all over the country, covering more than 750,000
advance female leadership Male Champions of Change (MCC) was launched
employees, in corporations, government, military,
academia, and sport. It informs research and
in 2010 to encourage male business leaders
Italy: Valore D in Australia to address gender inequality in the
shares best practices to promote gender diversity.
Its leaders have spoken at hundreds of business
Valore D (which means “Value Women”) was founded workforce. Two former managing partners of
forums, locally and internationally, addressing
by a group of 12 companies, including McKinsey, to McKinsey’s Australia office are members of the
subjects such as returning to work, flexible work
promote gender balance and inclusive cultures in MCC Founding Group and the current managing
patterns, everyday sexism, and backlash against
Italian businesses and across the country. Since its partner has been a strategic adviser to MCC
gender-equality strategies.
launch in 2009, Valore D has grown to more than since its formation.
200 member companies, representing two million MCC members commit to listen and learn from
employees and total revenues of $8.4 billion. each other, set targets for the representation of
women in their organizations, and report progress
In addition to offering dedicated learning and
through annual reports—68 percent of MCC
mentoring programs, Valore D provides a forum
members have achieved or improved gender
for companies to exchange best practices with
balance in key management personnel since the
one another and to work together to push women
Visit the Male first MCC report.
leadership to the top of the CEO agenda. Champions of
Change website
Valore D’s learning programs include “In the
“We’ve learned that driving impact
Boardroom,” a unique executive training program to
help prepare women for board membership. More
on gender equality requires a
than 50 percent of managers who participated in systemwide approach. Innovative
Valore D learning and mentoring programs had a actions led or supported by MCCs
career advancement within 18 months. over the past eight years are now
McKinsey colleagues continue to support Valore D as the norm among those wishing
mentors; by developing capability-building programs, Visit the Valore D to capitalize on the benefits of
website
such as the “C-Level School” to support women in diversity.”
the C-suite; and by serving on its board.
Elizabeth Broderick
Former Sex Discrimination Commissioner
in Australia and founder of MCC
Enabling girls
to get education
Malala Fund
More than 130 million girls worldwide are not
in school, and the problem is particularly acute
in conflict zones, poverty-stricken regions, and
countries with legal or cultural barriers to girls’ Visit the Malala
Fund website
education. Malala Fund was set up in 2013 by
Malala Yousafzai—the target of an assassination
attempt by the Taliban in response to her public
campaign for girls’ education—and her father to
work toward a world where all girls have access to
12 years of safe, quality education.
A McKinsey team helped Malala Fund to map the expectation that all children receive education for “Malala Fund’s first five years helped bring
global education landscape and develop ideas for 12 years and playing a pivotal role in the $2.9 billion
girls’ education to the desks of leaders
its activities. It also helped craft the foundation’s commitment to girls’ education at the 2018 G7
around the world. I believe we can see every
early strategy and an operational plan. McKinsey Summit in Charlevoix.
colleagues Dominic Barton, former global girl in school in my lifetime—and every year
Malala Fund’s signature initiative, the Gulmakai
managing partner, and Lynn Taliento serve on we’re moving forward in pursuit of that goal.”
Network, invests in the work of educators and
Malala Fund’s board. Malala Yousafzai
activists in countries where girls face the greatest
In its first five years, Malala Fund helped deliver challenges to education. It also invests in training
increased funding and policy reform in support girl advocates around the world and highlights the
of girls’ education. This included persuading the stories of young activists through its popular digital
international community to formally adopt the publication, “Assembly.”
diversity
and inclusion
We know from our own research—and from
our experience—the power that diverse teams
Working Mother NAFE The Times (of London)
can have. Inclusive teams that harness diverse
Top 10 in best companies for moms Recognized seven times since 2002 Top 50 Employers for Women
perspectives deliver better results. That is why,
every year since 2015 by National Association for Female (2019)
at McKinsey, diversity and inclusion are not just
Executives Top Companies for
moral imperatives—they are strategic priorities. Best companies for dads (2018)
Executive Women in the United States
We are dedicated to creating equal opportunities
for everyone, and we encourage diversity in all
forms, including age, gender, sexual orientation,
gender identity, disability, and socioeconomic
background.
45%
of new hires
Launched in 2014, our All In program seeks to help some offices, women account for the majority of
the firm achieve our aspirations for the hiring and new hires. Female consultants today are less likely
43%
advancement of women. to leave than they were in the past, and in many
of our offices, the attrition of women is lower than
Through our policies and practices, we strive to that of men. The number of female partners has
enable women at McKinsey to balance a full life risen 80 percent in three years. of all employees
with an exceptional career. We have introduced
best-in-class flexibility and parental-leave We recognize that we have more to do—women
programs, inclusive leadership and unconscious- make up just 13 percent of senior leadership 13% of senior leaders1
bias training, and a global initiative to ensure roles, for example—but we are committed to
women are well sponsored. our aspiration that women be well represented
19%
of Shareholders Council2
at all levels and have an exceptional experience
We also have global programs to recruit female at McKinsey. 1
Top 6%, as defined by UN Women HeForShe.
candidates. Participants in our Next-Generation 2
McKinsey’s governance body.
Women Leaders events, started in 2012, explore
the importance of women in leadership and refine
their own leadership skills. Our Next-Generation
Women Leaders Award offers recipients a
Organizations we partner
scholarship toward the cost of college tuition
or other professional-development activity and
with to advance gender parity
mentorship from McKinsey consultants.
Learn more
about Women
at McKinsey
diverse talent
we saw the highest number of applicants we have
ever received for undergraduate roles from HBCUs.
To promote diversity in gender, ethnicity, Last year, McKinsey piloted a leadership program
socioeconomic background, and sexual orientation, for LGBTQ+ college students in New York, and we
we look for different ways to reach people who are looking to expand the program to other offices.
might otherwise not consider McKinsey. In addition, McKinsey has expanded its work with
the North America LGBTQ+ partnership ROMBA
In the United States, our dedicated recruiting (Reaching Out MBA) to other regions.
programs have increased the representation of Black
and Hispanic individuals in our graduate recruitment.
35%
United States build their leadership, communication,
and team problem-solving skills and learn more about
McKinsey and management consulting.
10%
of 2019 undergraduate recruits in
North America identify as LGBTQ+
inclusion
Economic Forum
Inclusion trainings are rolled out across the networks, conceived the idea behind the
firm in 2019. first Black Economic Forum, which we
Our policies also encourage inclusion. Where hosted in partnership with the Executive
We promote affinity and community groups
legally permissible, our benefits policy allows Leadership Council and Beta Iota Boulé,
to foster connection, mentorship, and
same-sex domestic partners to join our benefits to address the inequities facing the Black
professional development, including GLAM
plan. In countries that apply discriminating tax workforce, strengthen the earning potential
(for LGBTQ+ colleagues); the McKinsey Black
treatment to domestic-partner benefits coverage, of families, and improve philanthropic
Network; Access McKinsey (for colleagues with
McKinsey employees receive tax assistance to support within communities.
disabilities); Parents of Special Children; and
redress any disparity. Where available, McKinsey’s
US networks for Hispanic colleagues and
benefit plans cover gender-reassignment surgery,
Asian and Asian-American professionals.
medical counseling, and hormonal therapy.
We invest heavily in learning and development
across McKinsey, including tailored leadership-skills
training and professional-development courses for
The Alliance
colleagues from underrepresented groups.
GLAM is a vibrant global network of more
We embed principles of inclusion into all our than 800 LGBTQ+ colleagues with a
leadership-development and learning programs community of supporting “allies” in excess
from day one. Our performance-review and of 4,000. Extending its efforts beyond
promotion processes also recognize qualities of McKinsey, in 2018 it convened The Alliance,
inclusive leadership. We have also implemented a which brought together more than 115
global set of best practices around sponsorship. private-, public-, and social-sector LGBTQ+
leaders from 19 countries to discuss the
Since mid-2017, about 3,000 colleagues have
inclusion and diversity agenda not just on
participated in Conscious Inclusion workshops,
Read more about a personal level and in their organizations
which help colleagues with using inclusive The Alliance
but also in work and society more broadly.
language, understanding different perspectives,
confronting biases, and learning how to contribute
in Australia
Capital’s website
history, and personal stories and the challenges
Indigenous people face. We have also established
an internship program for Indigenous students,
In Australia, Aboriginal and Torres Strait Islander with our first Indigenous intern and scholarship
people, who comprise 3 percent of the country’s winner joining us later in 2019.
population, experience an unemployment rate
McKinsey is working to ensure the inclusion of
three times as high as the general population. They
Aboriginal and Torres Strait Islander–owned
also face hardships in obtaining career training and
businesses in our procurement process. We have
funding for starting and expanding businesses.
negotiated several contracts with Indigenous
McKinsey’s offices in Australia worked with suppliers and aim to meet our target of 3 percent
Reconciliation Australia to create a Reconciliation of addressable spending by 2020.
Action Plan to support the country’s ongoing
process of reconciliation and economic
empowerment to combat these inequalities.
Planet
The world faces a critical moment in tackling
the challenges of climate change, environmental
pollution, and responsible use of resources. Our
planet supports our lives and our work. We all have
a role to play in protecting it for future generations.
In this section
Supporting sustainable development 30
sustainable
development
The effects of global warming and climate change,
including the increased frequency of extreme
weather events, along with other environmental
12
challenges such as urban air pollution, waste
management, and plastics in our oceans are
threatening communities, and ecosystems, across
the world. Disadvantaged populations are often
the worst affected. SDG 12:
We believe economic growth and environmental
Responsible
sustainability are compatible; economic growth is consumption
necessary to provide the capital and innovation and production
necessary for long-term sustainability, and,
Targets addressed for SDG 12
likewise, long-term economic growth depends
–– By 2030, achieve the sustainable
on a healthy environment.
management and efficient use of
Over the past decade, we have sought to develop natural resources
an evidence base and set of analytical tools to
–– By 2030, substantially reduce waste
enable sound decision making about sustainable
generation through prevention,
development. We have also put this research into
reduction, recycling, and reuse
action, through pro bono support of environmental
non-profits and, most recently, through the work
of McKinsey.org.
debate on
114 countries’ energy systems and their readiness
for a transition to a lower-carbon future. Our
sustainability
insights on renewable technologies help
companies develop scalable solutions in areas
such as wind, solar, energy storage, and carbon
For more than ten years, McKinsey’s research capture, sequestration, and use.
has provided a fact base on emissions-reduction
The McKinsey Center on the Future of Mobility
opportunities and their associated costs and
has developed detailed forecasts on electric-
investment needs. Our global greenhouse
vehicle adoption, ride sharing, connected
gas-abatement cost curves remain an iconic
vehicles, and autonomous operations and the
touchstone for a fact-based framing of the
environmental impacts for the major changes
opportunities and challenges ahead. Today, our Read the latest
underway. A 2019 report indicated that seamless insights from our
research is focused on four themes—energy Sustainability
urban mobility systems—in which boundaries
transitions, resource-productive operations, Practice
among private, shared, and public transport would
the circular economy, and the future of mobility.
be blurred—could be cleaner, more convenient,
Our research on the benefits of a circular and more efficient than the status quo, reducing
economy demonstrates how businesses can travel times by 10 percent and lowering
improve the management of resources, design greenhouse gas emissions by up to 85 percent.
products to eliminate waste, and maximize
the recycling of products, components, and
materials in use. One 2018 report found that
recycled plastics could offer the chemicals
industry a profit pool of as much as $55 billion
a year worldwide by 2030.
the recycling
website
Aires, Argentina, working in partnership with
community groups, social enterprises, local and
challenge
national governments, and consumer-goods
companies that use plastic.
43,000
60 communities along the Ruta. We believe that
engaged communities are more likely to become
active stewards of the parks, thereby securing their
long-term protection.
jobs could be created by the
Route of Parks
$270m
potential economic impact
10m
acres of new national
Learn more
on Tompkins
Conservation
website
Photo courtesy of Tompkins Conservation
environmental
footprint
100%
carbon neutral
87%
McKinsey is committed to minimizing the impact our
firm has on the environment. We seek to continually
strengthen our environmental policies and practices.
175+
also developing a global approach to managing our
material footprint, building on waste and recycling
initiatives underway in different offices.
environmental initiatives
led by Green Teams
Learn more
about McKinsey’s
environmental
sustainability
our emissions
which accounts for more than 80 percent
of our emissions. New video-conferencing
capabilities, for example, enable effective
0
Greenhouse gas (GHG) emissions are the remote communication and collaboration.
largest component of our environmental
We are also working with our suppliers to improve
footprint. However, our firm today is carbon
the environmental impact of the products
neutral. We have achieved this by reducing
and services we purchase. In our commercial net carbon
emissions where we can and investing in
conversations with airlines, for example, we emissions (2018)
carbon-reduction projects to offset
make clear to them the importance we place
the remainder.
60%
on their actions to address emissions.
We have set targets to reduce our
Scope 1 and Scope 2 GHG emissions in
line with the level of decarbonization
required to limit the global temperature emissions-reduction target
increase to no more than two degrees by 2030 (Scopes 1 and 2 GHG
Celsius above pre-industrial levels. emissions)
90%
emissions-reduction target
by 2050 (Scopes 1 and 2 GHG
emissions)
gas emissions
800
Scope 1 16 16
Scope 2 29 5
600
Scope 3 735 767
We rigorously monitor and independently verify
Total 780 787
our greenhouse gas (GHG) emissions, following 400
the GHG Protocol and best practices, such as Note: Figures may not sum to total,
because of rounding.
including radiative forcing in emission factors
200
for air travel. In 2018, our total GHG emissions Scope 1: Direct emissions (eg, from
combustion of fuels in owned or
were 787,000 tCO2e (market-based). The
0 controlled boilers)
largest source of emissions was air travel, which 2017 2018
Scope 2: Indirect emissions from the
accounted for 83 percent of our emissions,
generation of purchased electricity,
followed by hotel accommodation.
heat, or steam
Despite the growth of our firm in 2018, we saw Scope 3: Other indirect emissions (eg,
no significant increase in our firm’s emissions. business travel, purchased goods)
11%
20
15
See our GHG
reporting 10
methodology
decrease in emissions 5
per capita (2018 vs 2017)
0
2017 2018
to renewable Non-renewable
Renewable
13%
87%
in carbon-
Rainforest conservation Forest protection
China
In Brazil, McKinsey has invested The Kariba project area protects
reduction
Solar
in Envira Amazonia. This project almost two million acres on the
cookstoves
helps communities shift away from southern shores of Zimbabwe’s
66
Tampa S o Paulo
Florida, United States Brazil
The Tampa Service Center is sited in a building In April 2017, the São Paulo office started
with no recycling program. In 2018, our Tampa implementing a series of energy-efficiency Green Teams
Green Team introduced an initiative to recycle measures. These initiatives include upgrading
175+
plastic bottles, aluminum and steel cans, glass, the HVAC system, switching to LED lighting,
paper, and cardboard. They also launched a and installing motion sensors in lesser-used
campaign to encourage colleagues to reduce, areas. In one year, the office has seen a 28
reuse, and recycle. They expect 85,000 percent reduction in energy consumption.
aluminum cans, 38,000 paper coffee sleeves, environmental initiatives
and 9,000 plastic juice bottles will be diverted
from landfill and recycled each year.
Partnerships
McKinsey has offices in 130 cities, from Abu Dhabi to
Zurich. These communities are home to our clients and
their customers, to our own people and their families.
We want them to be inclusive, sustainable, and
prosperous places to live and to work. We believe we
have an opportunity and a responsibility to deploy our
resources, our people, and our capabilities to give back.
In this section
Supporting non-profits 41
Supporting
non-profits
600+
non-profits
Supporting the SDGs
17
supported each year
education for
expanded to five more schools, reaching 3,200
children. The program is designed to be easily
Syrian refugees
scalable, with light-touch central involvement
and coordination, and aims to improve education
outcomes for thousands of children as the
Lebanon methodology is rolled out to other schools.
More than a million refugees have fled the Their work has also helped Basmeh & Zeitooneh
Syrian conflict into Lebanon. to secure a grant of nearly $3 million from
international donors to establish and run a school
McKinsey’s Middle East and London offices,
in the Bekaa Valley that will serve 750 children
determined to be part of the response to this
who would otherwise not be in school.
humanitarian crisis, recognized that hundreds of Visit Social Support
Society’s website
thousands of children had been displaced and
were receiving little or no schooling. Since 2015,
they have worked with non-profits in Lebanon to
provide education to these displaced children.
foster care
fellowship candidates, create criteria for selecting
agency partners, and build a strategy to achieve
in the US
the financial sustainability that would enable it to
expand its operations.
Preparing Colorado
youth for college
and careers
CareerWise Colorado
Non-profit CareerWise Colorado helps young people Visit CareerWise’s
in the state to combine academic learning with on- website
professionals
community health workers and the capacity of
advisor, providing the expertise we
health system leaders to build higher-quality
needed to advance our vision and
for remote
systems. A pro bono McKinsey team helped
expand the impact of our work.” Last Mile Health’s leadership team develop its
communities
Dr. Raj Panjabi business plan for the Academy.
CEO, Last Mile Health
Learners from 160 countries have already
Visit Last Mile
registered for the Academy’s first leadership
Health’s website
course with edX and HarvardX, and over half of
Last Mile Health Liberia’s national community health workforce
Around the world, one billion people lack access to has access to digital tools equipped with the
healthcare because they live too far from a health Academy’s e-learning platform.
facility. Last Mile Health works with governments Last Mile Health remains dedicated to extending
to build networks of community health workers the reach of the health system to the most remote
to provide primary healthcare to the world’s most communities. To date, it has trained more than
remote villages. 3,000 community health workers and nurse
The organization was founded in Liberia, where supervisors across the world.
more than 1.2 million people live in hard-to-reach
communities and often die needlessly from
preventable diseases such as pneumonia, diarrhea,
malaria, malnutrition, and complications from
childbirth. It played an instrumental role following
the 2014–16 Ebola outbreak in the country.
Improving Pratham
Pratham develops low-cost, community-driven
Peepul
Peepul is an education non-profit with the vision
Supporting Responding to
Mexico’s earthquake
A McKinsey team in Mexico provided pro bono
support to help FFM structure the effort. It
business-led
designed an operating model that facilitated
In the aftermath of the September 2017
decision making and improved coordination and
earthquake that killed hundreds of people in
city partnerships
execution along key activities, while ensuring
Mexico City and surrounding areas, prominent
transparency by publishing details on its website.
business leaders formed Fideicomiso Fuerza
México (FFM), which roughly translates as “Mexico Additional materials and labor donated by
Effective partnerships can solve problems that
Strong,” to spearhead reconstruction efforts. construction companies further increased the
no single institution can.
impact of reconstruction work, while FFM spent
Led by Mexico’s Economic Coordination Council,
In many of the cities where we work, business only 4 percent of its budget on administration.
a leading business group, they have collected
leaders are working with local government to
more than $23 million toward reconstruction According to FFM, more than 45,000 Mexicans
address local problems, such as infrastructure,
efforts. FFM’s founders wanted to make sure have benefited directly from its work, which
education, job creation, and poverty reduction.
that the money committed was managed will be completed by January 2020. Today, FFM
McKinsey has actively supported many of
efficiently and transparently and that it brought resources have constructed 5,200 houses, 17
these partnerships.
the greatest possible benefit to the areas with schools, and 11 health clinics. They have also
the most need. been used to rebuild four cultural heritage sites,
four community centers, and four marketplaces.
in US cities
The Capital Region from Baltimore, Maryland, to
Richmond, Virginia, is home to 10.3 million people
and the third-largest regional economy in the
In cities across the United States, business United States. There is significant demand in the
leaders are adopting a new model of partnership growing region for technology-savvy workers—
for civic action, coming together and using their and the infrastructure to support them. Led by the
knowledge, capabilities, and resources to help area’s leading employers and entrepreneurs, the
create better communities. McKinsey’s offices Greater Washington Partnership (GWP) develops
have played roles in convening and supporting regional approaches to solving transportation
these civic partnerships in a dozen major and digital-technology-talent problems.
American cities. McKinsey’s Washington, DC, office was a founding
member of the Partnership and conducted a
landscape assessment of the region’s workforce Visit GWP’s website
continued
Bay Area Council:
Civic partnerships Social and economic
in US cities sustainability
If it were a country, Northern California’s San
Charlotte Executive Francisco Bay Area would be the 19th-largest
Leadership Council: economy in the world, with a gross domestic
Intergenerational mobility product (GDP) of $748 billion. Since 2010,
In 2015, a group of more than 20 CEOs came the region has added 600,000 jobs.
together to form the Charlotte Executive
This economic vitality, however, has also brought
Leadership Council to support the city’s efforts
challenges in the form of high housing costs
to improve the educational and economic
and rising homelessness. The Bay Area Council,
prospects of Charlotte’s residents. Their open,
which includes CEOs and executives from 300 of
inclusive approach was designed to reach a Visit Bay Area
Council’s website the region’s largest employers, recognizes these
broad cross-section of the community and
pressures and is part of the effort to promote
improve economic mobility, where research had
long-term economic, social, and environmental
shown the city faced challenges.
sustainability in the region.
Since its inception, the Council has been
Since 1996, McKinsey has partnered with the
supported by McKinsey’s Charlotte office.
Bay Area Council Economic Institute to examine
McKinsey colleagues have worked with the The team also worked with the Council to “It’s essential that the Bay Area the region’s economic prospects and challenges.
Council to expand its employment and skills stimulate significant investment in affordable
have the best possible analysis of The team recently worked with the Council to
programs for young people, particularly for housing. In total, $203 million in public- and
both the promise and the perils address the acute housing shortage the region
technical and vocational jobs in the fields of IT, private-sector funds have been committed to is currently facing. Their report was the first fact
customer service, and healthcare, all of which support affordable housing since May 2018. of its accelerated economy. It was
base on homelessness in the region. It is enabling
are in high demand in the city. They helped wonderful to have the opportunity stakeholders across sectors to work together to
Generation launch in Charlotte and have plans
to work in partnership alongside improve access to affordable housing.
and funding in place to expand that program
McKinsey to leverage its deep
across more industries.
resources and expertise.”
Micah Weinberg
President, Bay Area Council Economic Institute
Responsible
practices
McKinsey aspires to meet the highest professional,
legal, and ethical standards. Our values reflect the
thinking of our founder, James O. McKinsey, and
of Marvin Bower, managing director from 1950 to
1967, who was a major force in shaping the firm.
Our values inform everything we do, from our
long-term strategy to how we serve our clients
on a day-to-day basis.
In this section
Upholding the highest ethical standards 52
100% 100%
a phased global rollout of a hotline, which will
provide internal colleagues with a mechanism
to confidentially and, where legally permissible,
anonymously raise concerns relating to potential
violations of the firm’s policies, professional of colleagues completed an annual of our offices held Values Days—
standards, and values. program of Professional Standards one day each year set aside
learning, including ethics, anti- to reflect together on what it
corruption, and risk management means to live our values
(in 2018)
Anti-corruption
McKinsey opposes bribery and corruption in all Our Anti-Corruption Policy expressly prohibits
forms. We are committed to complying with the any form of bribe or kickback and provides
anti-corruption laws of all the jurisdictions in which guidelines for gifts, meals, hospitality, and other
we operate, including the US Foreign Corrupt areas of potential risk.
Practices Act (FCPA) and the UK Bribery Act. It sets out processes for reporting concerns,
Regular anti-corruption training and policy- ensures their confidentiality, and underscores
compliance certification are mandatory that all firm members have the right to raise
for all firm members as part of our annual ethical concerns without fear of retribution.
Professional Standards learning curriculum. The policy also sets out procedures for
accounting and record-keeping controls and
places responsibility for monitoring and testing
on the firm’s finance and internal audit
departments.
Ensuring data
privacy and
99%
of colleagues completed training
100%
trusted us with their confidential information;
protecting it is one of our core values.
continued
Data security it processes on behalf of McKinsey. In addition,
Ensuring data privacy Our information-security strategy focuses on the
our legal team ensures that all vendor agreements
and security people, processes, and technology that play a role
include appropriate representations and obligations
to respecting the protection, processing, and
in maintaining our clients’ trust and protecting
Data privacy our clients’ information by: (1) taking a risk-based
transfer of personal data.
We have implemented a global data-privacy approach to managing our digital assets, (2) having Our security operations center ensures a high level
program that builds on the requirements of the industry-leading information-security technologies of information security for McKinsey’s applications
European General Data Protection Regulation in place, and (3) ensuring our products and systems (internal and external), systems, and all related
(GDPR), currently the “gold standard” of data- are deployed with security built in. data by providing best-in-class security-incident
privacy laws. By following global best practices, we detection, analysis, containment, and mitigation.
Our objective is to implement best-in-class
meet our data-privacy legal obligations to individuals
defenses, including technical solutions,
and contractual commitments to our clients.
governance, and employee capability building. Employee training
Personal data is collected, accessed, used, and Systems and controls are designed to meet We require all employees to complete several forms
shared only on a strict need-to-know basis and only ISO/IEC 27001 standards, in combination with of data-security and -privacy training on a regular
as necessary to support the firm’s and our clients’ industry best practices. basis, including mandatory e-learning programs on
fair and lawful processing purposes. Data is deleted McKinsey’s confidentiality policies and practices.
An independent third party assesses McKinsey’s
when there is no longer a legitimate purpose for
information-security organization and its security We also have a mandatory gamified e-learning
retaining it, in accordance with applicable laws.
program every year based on the ISO 27001 module that raises awareness around data-
The data-privacy team provides firm members standard (v2013) and additional technical testing privacy principles, data-protection practices, and
with guidelines for protecting all personal data, of the McKinsey environment. cybersecurity behaviors. This simulation helps
including client data, in connection with the firm’s learners to identify high-risk situations, practice
We perform thorough assessments to evaluate
activities, such as recruiting, promotional events, taking risk-mitigating actions, and understand their
and validate the security controls in place for new
communications, and client engagements. responsibility in protecting the firm and our clients.
applications, systems, cloud environments, and
McKinsey has adopted a Global Data Protection third-party vendors. These assessments also In addition, we run monthly phishing campaigns to
and Privacy Policy that governs all client and firm confirm certain data-privacy requirements, ensuring help employees improve their ability to identify and
data-processing activities. This policy is reviewed on that each vendor applies adequate technical and handle phishing emails.
an annual basis, and all firm members are required organizational measures to protect personal data
to acknowledge the policy and confirm their
commitment to comply with the policy annually.
90%
well-being, and health.
11%
the code or have their own codes of conduct that
provide similar standards. We are working to roll
out the code to all suppliers and to incorporate it
into an enhanced supplier vetting process.
of our spending is with diverse See our Supplier
Our standard contractual agreement with our Code of Conduct
suppliers (in the United States)
suppliers also sets out our expectation that
suppliers meet our standards for data privacy
and security, anti-corruption, and providing
equal employment opportunities.
57 McKinsey & Company Social Responsibility Report 2018
People Planet Partnerships
Responsible practices
United Nations
Principle Section
Human rights 1. Businesses should support and respect the protection Upholding the highest ethical standards 52
Global Compact
of internationally proclaimed human rights; and
Working with our suppliers 57
Index 2. m
ake sure that they are not complicit in human rights
abuses.
Upholding the highest ethical standards 52
Environment 7. Businesses should support a precautionary approach to Managing our environmental footprint 34
environmental challenges;
Working with our suppliers 57
Anti-corruption 10. Businesses should work against corruption in all its Upholding the highest ethical standards 52
forms, including extortion and bribery.
Working with our suppliers 57
McKinsey utilizes its research capabilities to foster environmental sustainability through its Sustainability Practice. This involves conducting research on energy transitions, resource-productive operations, and the circular economy. They help companies accelerate the transition to a low-carbon economy by eliminating waste, fostering innovation, and focusing on sustainability opportunities . Additionally, McKinsey reports their greenhouse gas emissions in alignment with the GHG Protocol to ensure accountability and transparency .
McKinsey & Company focuses on advancing gender equality by contributing through pro bono work, board service, and volunteering with non-profits. These efforts are part of their commitment to support the Sustainable Development Goal 5 (SDG 5), which aims to achieve gender equality and empower all women and girls . McKinsey also supports initiatives that focus on building skills and enabling work, which are crucial for gender equality, as employment opportunities are pivotal for economic empowerment .
McKinsey's commitment to sustainability in carbon management is evident through their methodical approach to greenhouse gas emissions reporting. They measure, verify, and manage emissions across Scopes 1, 2, and 3, adhering to international standards such as the GHG Protocol and ISO 14064-3. This includes conducting emissions audits and implementing strategic measures like renewable energy procurement to minimize their carbon footprint .
Reducing greenhouse gas emissions aligns with McKinsey's business objectives and sustainability goals by reinforcing their commitment to environmental responsibility, a key component of their corporate social responsibility. This alignment not only supports regulatory compliance and risk management but also enhances their market reputation and operational efficiency. McKinsey's adherence to international emissions standards and pursuit of renewable energy solutions demonstrate a strategic integration of sustainability within their business model .
The Supplier Code of Conduct at McKinsey ensures that their suppliers operate with high ethical and environmental standards. It mandates compliance with data privacy, security standards, and anti-corruption measures, while also ensuring fair employment practices and reducing environmental impact. This code is crucial for driving high standards of social and environmental responsibility across their supply chain, aligning with their sustainability goals .
McKinsey upholds ethical standards by implementing strict anti-corruption policies, comprehensive data privacy measures, and a Supplier Code of Conduct that requires adherence to ethical business practices. Regular audits and compliance reviews ensure firm-wide adherence to these standards. The firm’s commitment is further reinforced by their participation in the United Nations Global Compact, which emphasizes rights, labor, sustainability, and anti-corruption principles .
McKinsey supports partnerships to achieve sustainable development goals by engaging in initiatives that operationalize SDG 17 (Partnerships for the Goals). They work with public, private, and social sectors to tackle societal challenges through research, pro bono service, and collaboration with non-profits. Additionally, McKinsey strategically aligns its capabilities and resources to help partners promote decent work, economic growth, and gender equality, key areas tied to specific SDGs .
McKinsey boosts economic opportunity through skill development by founding initiatives like Generation, a non-profit that trains unemployed youth. Generation addresses youth unemployment by providing skill training and job placements, making it the largest global program in this category . Additionally, McKinsey conducts research on workforce trends, thereby informing policies and programs designed to enhance skills and increase productivity .
The McKinsey Global Institute (MGI) plays a significant role in shaping discussions about the future of work through its research series on automation, employment, and productivity. By estimating the pace and extent of workplace automation and its economic impact, MGI provides insights into job displacement and creation, workforce skills shifts, and necessary reskilling. This research helps frame debates and inform decisions for building a future of work that benefits everyone .
McKinsey integrates data privacy and security into its corporate practices through a comprehensive global data-privacy program, which aligns with the European GDPR. Their strategy includes conducting regular training for all personnel, using ethical hackers for testing, and ensuring compliance with laws and contractual commitments. The firm’s rigorous standards are applied consistently across client engagements and internal operations to protect sensitive information .