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Grade

Communication for Managers

Case Analysis Report on

‘Is It Ever Okay to Break a Promise?’

Submitted by:

Name: Tushar Soni

Roll No: 191259

Section: B

Batch: MBA – FT (2019-2021)

Institute of Management, Nirma University

Date of Submission: 3rd September, 2019

Sameer an engineering graduate works in a company named BABA headed by Mr. Anil. Sameer
wants to pursue an MBA for which he somehow with the help of Ioana convinces his boss to
sponsor it. Anil agrees to it by stating certain terms and conditions which say that Sameer has to
return back to the company after completing his MBA and if he does not come back then he had to
return the fees back. Sameer agrees to all the terms and conditions. After completing MBA Sameer
receives an offer from Cloudskim which promised to pay him double the salary which he used to
earn at BABA. Sameer faces a dilemma here of choosing between joining Cloudskim and joining
back BABA. Sameer should join Cloudskim as it would provide him a better platform for his future
endeavors.

Words: 137

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Situational Analysis:

The case here talks about a company named BABA headed by Mr. Anil Baba. The protagonist here
is Sameer an assistant manager who works under an operations team led by Mrs. Ioano Ramano the
Vice President of the operations department. Sameer has been working with BABA for last five
years; he joined the company just after completing BS in Engineering but Sameer now wants to go
for an MBA to improve his skills in business although he cannot afford the fees, therefore he asks
Ioano to get his fees sponsored by requesting Anil on his behalf. Eventually, Anil agrees but on a
condition which stated that Sameer is compelled to join back the company after completing his
MBA and if he joins some other company then he has to repay the amount of fees sponsored.

After one year when he was about to complete his MBA he received a great offer for job from
‘Cloudskim’ a Silicon Valley startup with some serious backing. They offered Sameer double the
salary which he would be receiving after joining back his last company, along with it they offered
him to pay 50% of his MBA fees back to BABA Company. Although Sameer is a bit hesitant in
accepting the offer as he feels that he cannot break the promise with BABA Company by joining
some other company, as later on Mr. Anil would never trust anyone from his company for any
MBA sponsorship. So Sameer is in a Dilemma of whether to accept the offer of Cloudskim or go
back to BABA.

Problem Statement:

The problem here is for Sameer regarding a dilemma between accepting the offer from a company
providing twice his the salary he would be earning at BABA or go back to his previous company
which sponsored his MBA and made him promise to come back to the organization which would
also motivate his boss to send his other employees for an MBA which won’t be the case if does not
return.

Objectives:

 Sameer wants to pursue an MBA.

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Options and Evaluation:

1. Join BABA back after completing his MBA and keeps the promise.
Benefits:
 Mr. Anil would be impressed with Sameer’s loyalty and might give him a raise
 On seeing Sameer Mr. Anil won’t hesitate to send some of his other employees for
an MBA.
Limitations:
 Sameer would lose a great opportunity of working with a company who would
have paid him twice his salary at BABA.
 If he continued working in his previous company he won’t get much exposure as
he already has a 5 year work experience in that company and working in a new
company would have given him new experience.

2. Join Cloudskim and leave the job at BABA that is go against the promise with Mr. Anil.
Benefits:
 Sameer would get a great opportunity of working with bigger company than his
previous company.
 He would also get salary twice what he would earn at BABA
 Working in a new company after working in the same company for five years
would give a lot of exposure and new experience,
 Hereafter, his career would definitely grow.
Limitations:
 Sameer with lose his respect in front of both Mr. Anil and Ioano.
 Mr. Anil will never trust any of his other employees and stop providing MBA
sponsorships.
 Mr. Anil in order to take revenge from Sameer might criticize him in Sameer’s
conduct certificate which he would be receiving after his resignation.

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Decision and Justification:

After evaluating all the above options and identifying the pros and cons of each and every option,
Sameer should join Cloudskim as it seems to be more logical option when though upon keeping in
mind the long term scenario. Working in a new company and earning a great salary would give him
a lot of exposure which he won’t be get by joining back BABA. Sameer should think smart than
being sympathetically. Twenty years down the line he won’t regret of choosing this option as he
would come across some great opportunities by working in a bigger organization while he might
regret if he chooses the other option of joining BABA back.

Action Plan:

1. Sameer should talk directly to Mr. Anil regarding the job offer and the opportunities it will
bring along.
2. Also he should thank Anil for sponsoring his MBA and assure him of returning the fees.
3. Sameer should accept the Cloudskim’s offer as soon as possible.

Contingency Plan:

If due to some reason option of joining Cloudskim could not be implemented then Sameer should
definitely join back BABA as promised with Mr. Anil. Opting for this option would show loyalty of
Sameer in front of his boss, also this would encourage Anil to send few of his other employees for
MBA and also sponsor there studies. Sameer will also get a higher position in the organization after
completing MBA and his relations with the higher department will also improve and among his
colleagues he would be considered as an idol.

Words: 987

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 Options Choice for Rewards Drawbacks
Sameer
 Sponsorship for MBA  No opportunity of
tuition fees. working for better
 Loyal and company.
Return to his BABA Trustworthy image.  Less pay.
previous  Get a position at
Company headquarter.
 Encouraging his
colleagues to pursue
an MBA.
 Better Profile.
 Better career  Break in the trust of
opportunities. his boss.
Accept the Cloud Skim  Huge Remuneration.  Relation of Sameer
new offer  Excellent working with BABA might
environment. not last longer.
 Will discourage Anil
to send any other
employees for an
MBA

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 UNDERTAKING

To whomsoever it May Concern:

I, Tushar Soni hereby declare that this assignment is my original work and is not copied from
anyone / anywhere. If found similar to other sources, I shall take complete responsibility of the
action, taken thereof by, CFM Team.

Signature :

Name : Tushar Soni

Roll No. : 191259

Section :B

Batch : MBA – FT (2019-2021)

Date : 3rd September, 2019

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