LEMBAR KERJA PESERTA DIDIK (LKPD)
Sekolah : SMKN Pertanian Terpadu Provinsi Riau
Mapel : Bahasa Inggris
Semester : Ganjil TP 2020 - 2021
Materi : Taking phone Message
A.Kompetensi Dasar
3.15. Menerapkan fungsi social, struktur teks dan unsur kebahasaan teks interaksi
transaksional yang melibatkan tindakan memberi dan meminta informasi terkait pesan
sederhana lewat telephone (talking simple phone message) sesuai dengan konteks
penggunaannya di dunia kerja.
4.15 Menuliskan kembali teks pesan sederhana lewat telephone terkait tempat kerja
dengan memperhatikan fungsi sosial, struktur teks dan unsur kebahasaan secara benar dan
sesuai konteks dunia kerja.
B.Tujuan Pembelajaran
Setelah kegiatan pembelajaran,
1. Siawa mampu mengidentifikasika struktur dan karakteristik phone Message.
2. Mempraktekan (Role playing ) taking phone mesage dengan menggunakan video
C. Materi Pembelajaran
In the beginning
Formal
Hello it’s Nanda from Jaya Nusantara teknik, may I help you
Good morning, Afternon. Nanda from Jaya Nusantara teknik . What can I do for you ?
Informal
Hello It’s Nanda, Who is this ?”
Hello it’s Nanda, is it Ari?
Hello it’s Nanda is Ari there ?
Hello Nanda speaking ?
In the handling the telephone call
Andy speaking, can I help you ?
Who is calling, please ?
This is Rudy from Indonesia
Can I leave message ?
I’m sorry the line is busy
Can I leave the message
Can I have your number ?
Just a moment please
Do you want to hold on or call back letter?
Can I take a message ?
In the end
bye
May I call you letter ?
Yes, sure bye
Sur, bye
Nice talking to you
Thank you for calling
Example:
Candra : Hello, It’s Candra, can I help you ?
Rafly : Can I talk to Mr. Budi?
Candra : just a moment, please
D. Petunjuk Kerja siswa
Task 1
Look at the picture Bellow ! and aswer the question based on the picture !
1. What do you see on the picture ?
2. Where is she at that moment ?
3. What does she do ?
4. Is she taking phone message ? Where do you know ?
5. What expression that we use to take message, leave phone message ?
.Task 2
Arrange the following sentences into correct dialogue and then answer the questions ?
Operator : Good morning, Minami Company. My name is Haruka, what can I do for
You ?
Mei : Morning, I’m Mei from Green Finance. Could I speak to the HRD manger
Please ?
Operator : Hello Mrs. Mei, may I help you ?
Operator : I’m sorry Mrs. Mei the HRD manager’s line is enganged I think he has
a phone call at this moment.
(a moment later)
Operator : Ok, is there anything else ?
Mei : Hello this Mei from Green Finance, I called 2 hours ago
Mei : yes, I would like to speak speak to the HRD manager, is the HRD free now?
Operator : I’m sorry mrs. Meithe HRD manager is having an international meeting this
Time , can you call us back 2 hours later?
Operator : Ok, I will deliver your message as soon as possible
Mei : Ok, thanks you for the information
Operator : Thank you for calling Minami Company, bye.
(two hours later)
Mei : Yes, could you please tell him the new regulations ofemployees insurerance
Will be valid next, for futher information he could call me on 07926448
Mei : No, it’s all
Operator : one moment later, I’ll check him
Mei : Thank you.
Questions
1. Who answers Mei phone call?
2. Who does Mei try to call?
3. When does Mei call Minami company?
4. Can Mei contact the HRD manager? Why?
5. How many times does Mei try to call the HRD manager?
6. Why does Mei want to contact the HRD manager ?
7. “The HRD manager’s line is engage” what does engaged mean?
8. Does Mei leave a message?
9. What is Mei’s message
10. Where does Mei work?
