ESCUELA POLITÉCNICA NACIONAL
FACULTAD DE INGENIERÍA MECÁNICA
GESTIÓN DE LA CALIDAD
AMÁN SIGUENCIA DARÍO XAVIER
GR1
HOMEWORK 18
9.21 The amount of a preservative added to dairy products should not exceed certain levels
of 23 ±6mg (set by the Food and Drug Administration). Samples of size 5 of processed cheese
produced the values of the average and range shown in Table 9-6.
(a) Construct appropriate control charts and determine stability of the process.
(b) If the process is out of control, assuming remedial actions will be taken, estimate the
process mean and standard deviation.
(c) Assuming normality and a target value of 23 mg, determine the indices Cp, Cpk, Cpm, and
Cpmk.
(d) What proportion of the dairy products meets government standards, assuming normality?
(e) Find a 95% confidence interval for Cpk, assuming normality.
(f) Can we conclude that Cpk is less than 1? Use α =0.05.
9.22 Consider the assembly of three components shown in Figure 9-19. The tolerances for
these three components are given in Table 9-7. Assume that the tolerances on the components
are independent of each other and that the lengths of the components are normally
distributed with a capability ratio of 1. What is the tolerance of the gap? Assuming normality,
if specifications for the gap are 0.9± 0.201 cm, what proportion of the assemblies will not meet
specifications? How could the proportion of nonconforming assemblies be reduced?
In a piston assembly, the specifications for the piston diameter are 12 ±0.5 cm, and those for
the cylinder diameter are 12.10 ±0.4 cm. Assume that the natural tolerance limits coincide
with the specifications. A clearance fit is required for the assembly. What proportion of the
assemblies will be nonconforming, assuming a normal distribution of the piston and cylinder
diameters? Clearances more than 0.8 cm are undesirable. What proportion of the assemblies
will not meet this stipulation?
9.33 A logistics firm has identified four operations, which are to be conducted in succession,
for an order to be processed. The tolerances (in hours) are shown in Table 9-9. Assume that
the tolerances are independent of each other and that the time in each phase is normally
distributed. Further assume that for each operation the processes are barely capable.
(a) Find the natural tolerance limits for order completion time.
(b) If the company sets a goal of 23.5 hours, what proportion of the orders will fail to satisfy
this goal?
(c) Find an appropriate capability index and comment.
(d) Using a methods study, the company has improved operation 3 to a mean time of 7.0
hours. What proportion of the orders will now meet the goal?