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Upgrade Melter Firmware

This document provides instructions for upgrading the firmware on a melter using the NCM utility. The upgrade process can take up to 6 minutes and all settings are maintained. If the upgrade fails, try repeating the process or replace the CPU board. CPU replacement part numbers are also provided.

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Sergio Guimarães
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72 views

Upgrade Melter Firmware

This document provides instructions for upgrading the firmware on a melter using the NCM utility. The upgrade process can take up to 6 minutes and all settings are maintained. If the upgrade fails, try repeating the process or replace the CPU board. CPU replacement part numbers are also provided.

Uploaded by

Sergio Guimarães
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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10

Upgrade Melter Firmware


Use the NCM utility to upgrade your melter to a newer version of firmware or reload the
current version of the firmware.

During the upgrade process, all melter setpoints, parameter settings, and Special Mode
settings are maintained and automatically reapplied once the upgrade process
completes.

Upgrading Firmware
1. Turn off the melter power.
2. Press and hold the Setup (a) and the left display
c Scroll (b) keys, and turn the melter back on. Hold the
b keys until UPLOAd appears in the right display (c).
a 3. Double-click the NCM icon.
The NCM dialog box appears.
4. Click Select Device.
The Select Product dialog appears.

Melter control panel


5. Select your melter from the list, and then click OK.
The Select COM Port dialog appears.
6. Select the COM port you are using to connect to the melter (range of 1-20), and then
click OK.
The PC and melter establish communications. The DEVICE STATUS area displays
the picture of the selected melter and indicates CONNECTED.
7. Click Upgrade.
The Select Upgrade dialog appears.

Part 1124493_02 E 2016 Nordson Corporation


11

8. In the Available Upgrades list, select the firmware version you want to upload to the
melter, and then click OK.
The upgrade warning message appears.
9. Click OK.

CAUTION! Once the upgrade progress bar appears on the NCM dialog box, do not
interrupt the upgrade process for any reason. Interrupting the upgrade can corrupt
the melter's firmware and may require replacement of the CPU board, refer to CPU
Replacement Board Kit Part Numbers given later.

The UPGRADE IN PROGRESS dialog appears. The upgrade can take as long as
6 minutes.
NOTE: If you are upgrading from a firmware version lower than 3.010 to 3.010 or
higher, the melter control panel’s display may change from UP LOAd to a
back-and-forth animated sequence. The following figure is a screen shot of the
back-and-forth animated sequence on the melter control panel’s display:

The status of each step as it progresses is displayed on the NCM dialog box.
NOTE: You may notice slight pauses from time to time during the back and forth
sequence. This is normal and to be expected as storage and upgrading is
concurrently happening during this time.

E 2016 Nordson Corporation Part 1124493_02


12

Upgrading Firmware (contd.)


10. When the upgrade is complete, SUCCESS appears on the NCM dialog box and the
melter restarts.
NOTE: Melter settings are automatically migrated during the firmware upgrade
process. When the melter restarts, the migrated settings will be in use.
NOTE: In the unlikely event that the upgrade is not successful as indicated by the
appearance of SUCCESS on the NCM dialog box, repeat the firmware upgrade
procedure.
Any repeated attempts to perform the firmware upgrade procedure after a failed
attempt may skip step 2 where UPLOAd appears on the melter control panel’s
display. If repeating the firmware upgrade procedure is not successful, replace the
CPU board or verify your communication connection between the melter and the PC
that is running NCM.
11. Click OK. The communications link between the melter and the PC is terminated.
12. Click Exit to terminate the NCM application.

CPU Replacement Board Kit Part Numbers


Refer to this table for the CPU replacement board part numbers.

Part Number Description


1123450 SERVICE KIT, CPU, LIBERTY
1101718 KIT, SERVICE, FULFILL, CPU
1028325 KIT, SERVICE, CPU BOARD

Part 1124493_02 E 2016 Nordson Corporation

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