QUALIFICATIONS PACK - OCCUPATIONAL STANDARDS FOR

CAPITAL GOODS INDUSTRY

Contents
1. Introduction and Contacts……………………….1
2. Qualifications Pack……….……………………......2
3. Glossary of Key Terms………………………….….4
4. OS Units…………………………………………………..6
5. Annexure: Nomenclature for QP & OS…..63
➢ OS describe what 6. Assessment Criteria……………………………….65
individuals need
to do, know and
understand in Introduction
order to carry out
a particular job Qualifications Pack- Designer - Mechanical
role or function es Helpdesk Attendant
SECTOR/S: CAPITAL GOODS
➢ OS are SUB-SECTOR:
performance
1. Machine Tools 5. Process Plant Machinery
standards that
2. Dies, Moulds and Press Tools 6. Electrical and Power Machinery
individuals must
3. Plastics Manufacturing Machinery 7. Light Engineering Goods
achieve when
4. Textile Manufacturing Machinery
carrying out
functions in the OCCUPATION: Design
workplace, REFERENCE ID: CSC/Q0405
together with
specifications of ALIGNED TO: NCO-2004/NIL
the underpinning Brief Job Description: It involves understanding the customer’s requirement with
knowledge and respect to the mechanical engineering equipment and establish a design brief,
understanding further allocate responsibilities and resources to each activity, and ensure that the
complete designing process is completed within agreed deadlines and complying
with all relevant regulations, identifying design options, evaluation of design options
Capital Goods Skill
Council, C/O Awfis, 1st and their presentation in suitable formats, creating detailed design and models using
Floor, L-29 Outer Circle 2D and 3D softwares for design and obtaining design validations from production and
Connaught Place maintenance considerations.
New Delhi - 110001
E-mail:
[email protected] Personal Attributes: Basic communication, numerical and computational abilities.
Openness to learning, ability to plan and organize own work and identify and solve
problems in the course of working. Understanding the need to take initiative and
manage self and work to improve efficiency and effectiveness.
 Qualifications Pack For Designer - Mechanical

Qualifications Pack Code CSC/Q0405

Designer - Mechanical
Job Role
[Applicable for National Scenarios]
Job Details

Credits TBD Version number 1.0

Sector Capital Goods Drafted on 14/04/2014
1. Machine Tools
2. Dies, Moulds and Press
Tools
3. Plastics Manufacturing
Machinery
4. Textile Manufacturing
Sub-sector Last reviewed on 24/11/2017
Machinery
5. Process Plant Machinery
6. Electrical and Power
Machinery
7. Light Engineering
Goods
Occupation Design Next review date 24/11/2021
NSQC Clearance on 18/06/2015

2
 Qualifications Pack For Designer - Mechanical

Job Role Designer - Mechanical

Identifying customer’s requirements, creating a design brief,

planning design activities, creating and evaluating design
Role Description
options, creating details design using 2D and 3D softwares for
design.
NSQF level 5
Minimum Educational Qualifications Diploma - Mechanical Engineering, Degree preferred
Maximum Educational Qualifications Not Appicable

Prerequisite License or Training Computer Aided Design System Training, 2D and 3D

Minimum Job Entry Age 18 Years
Experience Minimum 1 year apprenticeship
Compulsory:
1. CSC/N0405 Identify customer’s requirement and create an
engineering design brief
2. CSC/N0406 Develop plan for engineering design process
3. CSC/N0407 Create and evaluate mechanical engineering
design options
Applicable National Occupational 4. CSC/N0402 Make or modify 2D mechanical engineering
Standards (NOS) drawings using CAD system
5. CSC/N0408 Make or modify 3D mechanical engineering
models using CAD system
6. CSC/N1335 Use basic health and safety practices at the
workplace
7. CSC/N1336 Work effectively with others

Performance Criteria As described in the relevant OS units

3
 Qualifications Pack For Designer - Mechanical

Keywords /Terms
Description

Sector Sector is a conglomeration of different business operations having similar

Definitions

business and interests. It may also be defined as a distinct subset of the

economy whose components share similar characteristics and interests.
Sub-sector Sub-sector is derived from a further breakdown based on the
characteristics and interests of its components.
Occupation Occupation is a set of job roles, which perform similar/ related set of
functions in an industry.
Jobrole Job role defines a unique set of functions that together form a unique
employment opportunity in an organisation.
OccupationalStandards OS specify the standards of performance an individual must achieve when
(OS) carrying out a function in the workplace, together with the knowledge
and understanding they need to meet that standard consistently.
Occupational Standards are applicable both in the Indian and global
contexts.
PerformanceCriteria Performance criteria are statements that together specify the standard of
performance required when carrying out a task.
National Occupational NOS are occupational standards which apply uniquely in the Indian
Standards (NOS) context.
QualificationsPack(QP) QP comprises the set of OSs, together with the educational, training and
other criteria required to perform a job role. A QP is assigned a unique
qualifications pack code.
Electives Electives are NOS/set of NOS that are identified by the sector as
contributive to specialization in a job role. There may be multiple electives
within a QP for each specialized job role. Trainees must select at least one
elective for the successful completion of a QP with Electives.
Options Options are NOS/set of NOS that are identified by the sector as additional
skills. There may be multiple options within a QP. It is not mandatory to
select any of the options to complete a QP with Options.
Unit Code Unit code is a unique identifier for an Occupational Standard, which is
denoted by an ‘N’
Unit Title Unit title gives a clear overall statement about what the incumbent should
be able to do.
Description Description gives a short summary of the unit content. This would be
helpful to anyone searching on a database to verify that this is the
appropriate OS they are looking for.
Scope Scope is a set of statements specifying the range of variables that an
individual may have to deal with in carrying out the function which have a
critical impact on quality of performance required.
Knowledge and Knowledge and understanding are statements which together specify the
Understanding technical, generic, professional and organisational specific knowledge that
an individual need to perform to the required standard.
Organisational Context Organisational context includes the way the organisation is structured and
how it operates, including the extent of operative knowledge managers
have of their relevant areas of responsibility.
TechnicalKnowledge Technical knowledge is the specific knowledge needed to accomplish
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 Qualifications Pack For Designer - Mechanical

specific designated responsibilities.

Core Skills/Generic Core skills or generic skills are a group of skills that are the key to learning
Skills and working in today’s world. These skills are typically needed in any work
environment in today’s world. In the context of the OS, these include
communication related skills that are applicable to most job roles.
Keywords/Terms Description
CNC Computer Numerically Controlled
Acronyms

CAD Computer Aided Design

2D 2 Dimensional
3D 3 Dimensional
CO2 Carbon Dioxide
CPR Cardiac Pulmonary Resuscitation
ISO International Organization For Standardization
PPE Personal Protective Equipment
CD Compact Disc
DVD Digital Video Disc Or Digital Versatile Disc

5
CSC/N0405 Identify customer’s requirement and create an engineering design brief
----------------------------------------------------------------------------------------------------------------------------- ----------

Overview

This unit covers creating and establishing of engineering brief and design specifications, as per
customer’s requirement and approved procedures.

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 CSC/N0405 Identify customer’s requirement and create an engineering design brief

Unit Code CSC/N0405

Unit Title
National Occupational Standard

Identify customer’s requirement and create an engineering design brief

(Task)
Description This unit is about identifying the engineering design requirements of the customer and
creating an engineering design brief, as per approved procedures and using cost
optimization techniques.
Scope This unit/task covers the following:

• Work safely
• Identify and interpret engineering design requirements of customer
• Identify, interpret and communicate manufacturing machinery design
requirements of customer

Performance Criteria(PC) w.r.t. the Scope

Element Performance Criteria
Work safely To be competent, the user/individual on the job must be able to:
PC1. work safely at all times, complying with health and safety, environmental
andother relevant regulations and guidelines
PC2. check that all safety mechanisms are in place and that the equipment is set
correctly for the required operations
PC3. adhere to procedures or systems in place for health and safety, including
personal protective equipment and other relevant safety regulations and
procedures to contribute to a safe work environment
PC4. wear the appropriate protective clothing and equipment, and keep the work
area clean and tidy
PC5. follow safe practice/approved setting up procedures at all times
Identify and interpret To be competent, the user/individual on the job must be able to:
engineering design PC6. gather accurate information on the requirements of the customer from
requirements of various sources
customer Sources: purchase order, quotation documents submitted to customer,
customer interaction(self or others), sales representative/application
engineer/proposal engineer, existing designs, research, suppliers, process
andmanufacturing technologies
PC7. confirm the customer's objectives for the engineering products or processes
PC8. identify any unique or specific features that need particular consideration
PC9. determine the feasibility of achieving the customer's requirements
PC10. confirm the requirements and other relevant issues with the customer
PC11. record all relevant information in the appropriate information systems for
future use
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CSC/N0405 Identify customer’s requirement and create an engineering design brief
Identify, interpret and To be competent, the user/individual on the job must be able to:
communicate PC12. confirm the operational and functional requirements and quality criteria of
manufacturing the design
machinery design PC13. obtain clarification from relevant people any aspect of the requirement that
requirements of isnot clear
customer PC14. identify clearly any design constraints
Design brief constraints: customer acceptability, departmental constraints,
available technologies, environmental/sustainability, delivery schedule,
legal,logistical, financial, international/national standards or directives,
safety, capacity, capability, copyright, commercial/branding, ease of
maintenance
PC15. create the design brief in a draft form and discuss any changes required with
the relevant people
Design brief details: confirmation of objectives, draft design concepts,
supporting calculations and data, overall functionality, feasibility of
achievingrequirements, any special features, detail of specific issues for
consideration (such as product safety, health and safety, impending
regulation changes, emerging technologies), design process, product life
cycle requirements, support required
PC16. ensure that the design brief captures all the requirements of the customer
PC17. ensure that the design brief and specification meets relevant regulations,
directives and guidelines
Regulations, directives and guidelines: organizational guidelines and codes
ofpractice; recognized compliance agency/body's standards; equipment
manufacturer's operating specification/range; customer standards and
requirements; national or International standards or directives; health,
safetyand environmental requirements
PC18. save the design brief and communicate it to the relevant people, as per
organizational process
Communicate via any of the following: a verbal report, electronic mail,
presentation, computer generated report, specific company document
Knowledge and Understanding (K)
A. Organizational The user/individual on the job needs to know and understand:
Context (Knowledge KA1. legislation, standards, policies, and procedures followed in the company
of the company / relevant to own employment and performance conditions
organization and its KA2. relevant health and safety requirements applicable in the work place
processes) KA3. importance of working in clean and safe environment
KA4. own job role and responsibilities and sources for information pertaining to
employment terms, entitlements, job role and responsibilities
KA5. reporting structure, inter-dependent functions, lines and procedures in the

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CSC/N0405 Identify customer’s requirement and create an engineering design brief
work area
KA6. relevant people and their responsibilities within the work area
KA7. escalation matrix and procedures for reporting work and employment
relatedissues
KA8. documentation and related procedures applicable in the context of
employment and work
KA9. importance and purpose of documentation in context of employment and
work
KA10. company systems for recording design information
KA11. importance of using the company information systems
KA12. limits of learner’s own authority, and to whom should they report if they
haveproblems that they cannot resolve
B. Technical The user/individual on the job needs to know and understand:
Knowledge KB1. purpose of a design brief and its importance
KB2. how to obtain details of the specification of the product or process to be
designed
KB3. various sources for information for the design brief
KB4. when can a customer be consulted on a design brief
KB5. how to obtain and interpret legislative and regulatory documentation
KB6. types of design features that should be considered unique or specific
KB7. factors that affect the feasibility of achieving a customer's requirements
KB8. how to assess the feasibility of achieving the customer's requirements
KB9. information and level of detail to be included in a design brief
KB10. how to prepare a brief confirming the requirements of the customer
KB11. importance of identifying design constraints
KB12. different types of design briefs
KB13. who should be informed and consulted on the various aspects of a design
brief and specification
KB14. regulations, directives and guidelines that are relevant
KB15. how to obtain information on regulations, directives and guidelines
Skills (S)
A. Core Skills/ Reading Skills
Generic Skills
The user/ individual on the job needs to know and understand how to:
SA1. read and interpret information correctly from various job specification
documents, health and safety instructions, memos, etc. applicable to the job
in English and/or local language
Writing Skills
The user/individual on the job needs to know and understand how to:
SA2. fill up appropriate technical forms, process charts, activity logs as per

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CSC/N0405 Identify customer’s requirement and create an engineering design brief
organizational format in English and/or local language
SA3. undertake numerical operations, geometry and calculations/ formulae
Arithmetic: addition, subtraction, multiplication, division, fractions and
decimals, percentages and proportions, simple ratios and averages
SA4. use appropriate measuring techniques
SA5. express numerical solutions to a degree of accuracy that is appropriate to
thevalue being calculated
Degree of accuracy: correct to three significant figures, correct to two
decimalplaces, express a decimal fraction in standard form, express
tolerance in terms of limits of size
SA6. use a calculator to raise a number to a power and determine square roots
SA7. use formulae to complete transpositions and solve problems
Transpositions: involving addition, subtraction, multiplication and division in
any combination using a maximum of three terms, for example Ohm’s Law,
substitution of known values
SA8. use algebraic expressions to solve linear equations
SA9. plot and interpret straight line graphs
Oral Communication (Listening and Speaking skills)

The user/individual on the job needs to know and understand how to:
SA10. convey and share technical information clearly using appropriate language
SA11. check and clarify task-related information
SA12. liaise with appropriate authorities using correct protocol
SA13. communicate with people in respectful form and manner in line with
organizational protocol
SA14. listen to questions and concerns of the customer and provide resolution in a
respectful manner as per organizational guidelines
SA15. use basic office applications like spread sheet, word processor, presentations
SA16. use ERP software and other organizational software specific to quality
function
SA17. use email to communicate within the organization as per organization
guidelines
SA18. be well dressed and groomed
SA19. put forward ones point of view in a convincing manner
B. Professional Skills Decision Making
NA
Plan and Organize
The user/individual on the job needs to know and understand how to:
SB1. plan, prioritize and sequence work operations as per job requirements
SB2. organize and analyze information relevant to work
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CSC/N0405 Identify customer’s requirement and create an engineering design brief
SB3. basic concepts of shop-floor work productivity including waste reduction,
efficient material usage and optimization of time
CustomerCentricity
The user/individual on the job needs to know and understand how to:
SB4. communicate with customers following organizational protocols and
practicesgenerating customer satisfaction and delight
SB5. undertake clear and open communication with customers for trust building
and clarifying and managing expectations of customers
SB6. respond to customer expectation promptly and recognizing and
communicating limits of one’s authority
SB7. deal with customer feedback
SB8. handle customer disgruntlement and dissatisfaction
SB9. work taking responsibility for own work outcomes
SB10. adhere to work timings, dress code and other organizational policies
SB11. work following laid down rules, procedures, instructions and policies
SB12. conduct oneself express dissent during conflict situations while exercising
restraint
SB13. avoid and manage distractions to be disciplined at work
SB14. work by time management for achieving better results
SB15. work in a team in order to achieve better results
SB16. identify and clarify work roles within a team
SB17. communicate and cooperate with others in the team
SB18. seek assistance from fellow team members
SB19. co-ordinate across teams and personnel for getting work done
Problem Solving
The user/individual on the job needs to know and understand how to:
SB20. identify problems with work planning, procedures, output and behavior and
their implications
SB21. prioritize and plan for problem solving
SB22. communicate problems appropriately to others
SB23. identify sources of information and support for problem solving
SB24. seek assistance and support from other sources to solve problems
SB25. identify effective resolution techniques
SB26. select and apply resolution techniques
SB27. seek evidence for problem resolution
SB28. inspect quality of own or other employee's work
SB29. analyze information according to enterprise and work requirements
SB30. use diagnostic skills to identify and determine causes of faults, including
interpretation of in-built fault indicators and error codes
SB31. take decisions within if within own jurisdiction or take approval for case
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CSC/N0405 Identify customer’s requirement and create an engineering design brief
outside own jurisdiction
Analytical Thinking
The user/individual on the job needs to know and understand how to:
SB32. work towards achieving better results for self, others and organization by
displaying initiative and enterprise
SB33. undertake and express new ideas and initiatives to others
SB34. modify work plan to overcome unforeseen difficulties or developments that
occur as work progresses
SB35. participate in improvement procedures including process, quality and
internal/external customer/supplier relationships
SB36. achieve more by applying one’s competencies in new and different
situationsand contexts to achieve more
SB37. identify potential business opportunities for the company
Critical Thinking
The user/individual on the job needs to know and understand how to:
SB38. maintain current knowledge of application standards, legislation, codes of
practice and product/process developments
SB39. participate in on-the-job and other learning, training and development
interventions and assessments
SB40. clarify task related information with appropriate personnel or technical
adviser
SB41. seek to improve and modify own work practices

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CSC/N0405 Identify customer’s requirement and create an engineering design brief

NOS Version Control

NOS Code CSC/Q0405

Credits TBD Version number 1.0

Industry Capital Goods Drafted on 14/04/2014
1. Machine Tools
2. Dies, Moulds and
Press Tools
3. Plastics
Manufacturing
Machinery
4. Textile
Industry Sub-sector Manufacturing Last reviewed on 24/11/2017
Machinery
5. Process Plant
Machinery
6. Electrical and Power
Machinery
7. Light Engineering
Goods
Occupation Design Next review date 24/11/2021

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CSC/N0406 Develop plan for engineering design process
----------------------------------------------------------------------------------------------------------------------------- ----------

Overview

This unit covers planning for engineering design process as per approved processes, for a
smooth and timely delivery of the final design.

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 CSC/N0406 Develop plan for engineering design process

Unit Code CSC/N0406

Unit Title
National Occupational Standard

Develop plan for engineering design process

(Task)
Description This unit covers planning for engineering design process as per approved processes,
for a smooth and timely delivery of the final design. It covers the identification of the
design activities that needed to be undertaken, to allocate responsibilities and
resources to each activity.
Scope This unit/task covers the following:

• Work safely
• Plan for the engineering design process

Performance Criteria(PC) w.r.t. the Scope

Element Performance Criteria
Work safely To be competent, the user/individual on the job must be able to:
PC1. work safely at all times, complying with health and safety, environmental
and other relevant regulations and guidelines
PC2. check that all safety mechanisms are in place and that the equipment is set
correctly for the required operations
PC3. adhere to procedures or systems in place for health and safety, including
personal protective equipment and other relevant safety regulations and
procedures to contribute to a safe work environment
PC4. wear the appropriate protective clothing and equipment, and keep the work
area clean and tidy
PC5. follow safe practice/approved setting up procedures at all times
Plan for the To be competent, the user/individual on the job must be able to:
engineering design PC6. identify the design activities to be undertaken
process Design activities: e.g. confirmation of requirements; production and review
ofdetailed design/s; review of reference materials; development of models
(such as software, physical); production and review of high level design/s;
obtaining final approval, etc.
PC7. identify specifications to be incorporated in the design
Specifications: manufacturing requirements, aesthetics, materials,
technology, characteristics, performance/capability, components/systems,
fit,form or function, costs, life cycles, monitoring/servicing/maintenance
requirements, timescales
PC8. establish the responsibilities for developing specific aspects of the design
process
PC9. identify the activities that make up the design process

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CSC/N0406 Develop plan for engineering design process
Activities that make up the design process: disseminating information,
change management, obtaining resources, configuration management,
reviewing design/s, resource procurement
PC10. establish the responsibility for each activity
PC11. identify the resources necessary to undertake the design process agree
procedures for disseminating information on the designs
PC12. identify any potentially critical problems and include contingency plans for
the same
PC13. develop a schedule for the design process
PC14. agree the schedule with the appropriate people
PC15. establish priorities for completion of the design process within deadlines
PC16. ensure that the design process complies with all relevant regulations,
directives and guidelines
Regulations, directives and guidelines: organizational guidelines and
procedures; recognized compliance agency/body's standards, directives or
codes of practice; equipment manufacturer's operating
specification/manual;customer’s requirements; international and or
national standards; health, safety and environmental requirements
PC17. obtain approvals of the relevant people for the design plan
PC18. establish version control for the document
PC19. save and store the design documentation as per organizational guidelines
PC20. communicate information to the appropriate people using various company
specific media
Media: verbal report, electronic mail, presentation, computer generated
report, specific company document
Knowledge and Understanding (K)
A. Organizational The user/individual on the job needs to know and understand:
Context (Knowledge KA1. legislation, standards, policies, and procedures followed in the company
of the company / relevant to own employment and performance conditions
organization and its KA2. relevant health and safety requirements applicable in the work place
processes) KA3. importance of working in clean and safe environment
KA4. own job role and responsibilities and sources for information pertaining to
employment terms, entitlements, job role and responsibilities
KA5. reporting structure, inter-dependent functions, lines and procedures in the
work area
KA6. relevant people and their responsibilities within the work area
KA7. escalation matrix and procedures for reporting work and employment
relatedissues
KA8. documentation and related procedures applicable in the context of
employment and work

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CSC/N0406 Develop plan for engineering design process
KA9. importance and purpose of documentation in context of employment and
work
KA10. the organizational activities required for the design process
B. Technical The user/individual on the job needs to know and understand:
Knowledge KB1. importance of establishing and recording responsibilities
KB2. who should have responsibility for developing different parts of a design
KB3. various procedures that can be used in the design process
KB4. factors that should be taken into account for disseminating information
KB5. types of problem that could occur during the design process
KB6. why it is important to have contingency plans
KB7. what should be included in contingency plans
KB8. how to priorities and schedule design activities
KB9. how to obtain information on resources
KB10. how to determine what resources are necessary
KB11. how to determine the availability of resources
KB12. organizational and regulatory, directives and guidelines that are relevant
KB13. how to obtain information on relevant regulations, directives and guidelines
Skills (S)
A. Core Skills/ Reading Skills
Generic Skills
The user/ individual on the job needs to know and understand how to:
SA1. read and interpret information correctly from various job specification
documents, health and safety instructions, memos, etc. applicable to the job
in English and/or local language
Writing Skills

The user/individual on the job needs to know and understand how to:
SA2. fill up appropriate technical forms, process charts, activity logs as per
organizational format in English and/or local language
SA3. undertake numerical operations, geometry and calculations/ formulae
Arithmetic: addition, subtraction, multiplication, division, fractions and
decimals, percentages and proportions, simple ratios and averages
SA4. use appropriate measuring techniques
SA5. express numerical solutions to a degree of accuracy that is appropriate to
thevalue being calculated
Degree of accuracy: correct to three significant figures, correct to two
decimalplaces, express a decimal fraction in standard form, express
tolerance in terms of limits of size
SA6. use a calculator to raise a number to a power and determine square roots
SA7. use formulae to complete transpositions and solve problems
Transpositions: involving addition, subtraction, multiplication and division in

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CSC/N0406 Develop plan for engineering design process
any combination using a maximum of three terms, for example Ohm’s Law,
substitution of known values
SA8. use algebraic expressions to solve linear equations
SA9. plot and interpret straight line graphs
SA10. write a small program which consists of all the machine functions
Oral Communication (Listening and Speaking skills)

The user/individual on the job needs to know and understand how to:
SA11. convey and share technical information clearly using appropriate language
SA12. check and clarify task-related information
SA13. liaise with appropriate authorities using correct protocol
SA14. communicate with people in respectful form and manner in line with
organizational protocol
SA15. listen to questions and concerns of the customer and provide resolution in a
respectful manner as per organizational guidelines
SA16. use basic office applications like spread sheet, word processor, presentations
SA17. use ERP software and other organizational software specific to quality
function
SA18. use email to communicate within the organization as per organization
guidelines
SA19. be well dressed and groomed
SA20. put forward ones point of view in a convincing manner
B. Professional Skills Decision Making
NA
Plan and Organize
The user/individual on the job needs to know and understand how to:
SB1. plan, prioritize and sequence work operations as per job requirements
SB2. organize and analyze information relevant to work
SB3. basic concepts of shop-floor work productivity including waste reduction,
efficient material usage and optimization of time
CustomerCentricity
The user/individual on the job needs to know and understand how to:
SB4. communicate with customers following organizational protocols and
practicesgenerating customer satisfaction and delight
SB5. undertake clear and open communication with customers for trust building
and clarifying and managing expectations of customers
SB6. respond to customer expectation promptly and recognizing and
communicating limits of one’s authority
SB7. deal with customer feedback

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CSC/N0406 Develop plan for engineering design process
SB8. handle customer disgruntlement and dissatisfaction
SB9. work taking responsibility for own work outcomes
SB10. adhere to work timings, dress code and other organizational policies
SB11. work following laid down rules, procedures, instructions and policies
SB12. conduct oneself express dissent during conflict situations while exercising
restraint
SB13. avoid and manage distractions to be disciplined at work
SB14. work by time management for achieving better results
SB15. work in a team in order to achieve better results
SB16. identify and clarify work roles within a team
SB17. communicate and cooperate with others in the team
SB18. seek assistance from fellow team members
SB19. co-ordinate across teams and personnel for getting work done
Problem Solving
The user/individual on the job needs to know and understand how to:
SB20. identify problems with work planning, procedures, output and behavior and
their implications
SB21. prioritize and plan for problem solving
SB22. communicate problems appropriately to others
SB23. identify sources of information and support for problem solving
SB24. seek assistance and support from other sources to solve problems
SB25. identify effective resolution techniques
SB26. select and apply resolution techniques
SB27. seek evidence for problem resolution
SB28. inspect quality of own or other employee's work
SB29. analyze information according to enterprise and work requirements
SB30. use diagnostic skills to identify and determine causes of faults, including
interpretation of in-built fault indicators and error codes
SB31. take decisions within if within own jurisdiction or take approval for case
outside own jurisdiction
Analytical Thinking
The user/individual on the job needs to know and understand how to:
SB32. work towards achieving better results for self, others and organization by
displaying initiative and enterprise
SB33. undertake and express new ideas and initiatives to others
SB34. modify work plan to overcome unforeseen difficulties or developments that
occur as work progresses
SB35. participate in improvement procedures including process, quality and
internal/external customer/supplier relationships

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CSC/N0406 Develop plan for engineering design process
SB36. achieve more by applying one’s competencies in new and different
situationsand contexts to achieve more
SB37. identify potential business opportunities for the company
Critical Thinking
The user/individual on the job needs to know and understand how to:
SB38. maintain current knowledge of application standards, legislation, codes of
practice and product/process developments
SB39. participate in on-the-job and other learning, training and development
interventions and assessments
SB40. clarify task related information with appropriate personnel or technical
adviser
SB41. seek to improve and modify own work practices

20 | P a g e
CSC/N0406 Develop plan for engineering design process

NOS Version Control

NOS Code CSC/Q0406

Credits TBD Version number 1.0

Industry Capital Goods Drafted on 14/04/2014
1. Machine Tools
2. Dies, Moulds and
Press Tools
3. Plastics
Manufacturing
Machinery
4. Textile
Industry Sub-sector Manufacturing Last reviewed on 24/11/2017
Machinery
5. Process Plant
Machinery
6. Electrical and Power
Machinery
7. Light Engineering
Goods
Occupation Design Next review date 24/11/2021

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CSC/N0407 Create and evaluate mechanical engineering design options
----------------------------------------------------------------------------------------------------------------------------- ----------

Overview

This unit covers the creation of mechanical engineering design options and their evaluation
against a design brief, in accordance with approved procedures.

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 CSC/N0407 Create and evaluate mechanical engineering design options

Unit Code CSC/N0407

Unit Title
National Occupational Standard

Create and evaluate mechanical engineering design options

(Task)
Description This unit covers the creation of engineering design options and their evaluation
against a design brief, in accordance with approved procedures. It covers
understanding the design requirements from the design brief, identifying design
options, evaluation of design options and their presentation in suitable formats.
Scope This unit/task covers the following:

• Create and presenting engineering design options

• Evaluate engineering design options

Performance Criteria(PC) w.r.t. the Scope

Element Performance Criteria
Create and presenting To be competent, the user/individual on the job must be able to:
engineering design PC1. obtain and review existing information with reference to the specified
options designrequirements
Existing information: drawing brief; modification request; regulations;
calculations, previous drawings/designs, sketches, previous test/trial data,
modelling data, standards reference documents, notes from
meetings/discussions
Design requirements as per the following: customer requirements;
legal/copyright considerations; design brief; regulatory requirements; design
constraints
PC2. prepare outline ideas for the designs
PC3. obtain agreement from relevant people
PC4. carry out the design process, utilizing the appropriate technology
PC5. document all facets of the design activity
PC6. communicate the outcomes of the design process to the appropriate people
via various media used in the organisation
Media: a verbal report; presentation; computer generated report; specific
company document
PC7. deliver the designs in the appropriate format
PC8. ensure that the design cannot be changed or amended without
authorization
PC9. confirm and agree understanding of the design requirements
PC10. deal with problems relating to the design requirements and agreed solutions
PC11. identify design options which will meet requirements and the design
Specification

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PC12. create designs that meet the customer's requirements as specified in the
design brief for the engineering product or process
PC13. apply approved general and sub-sector specific engineering concepts,
processes, principles to achieve the design brief
Engineering or manufacturing principles and concepts: metals, plastic,
ceramics materials and their properties; basic metallurgy and heat
treatment;thermal properties; thermal stress analysis-heat treatment
diagram/process;structural engineering/analytics; finite element analysis;
manufacturingtechnologies; welding principles; fabrication principles;
kinematics anddynamics principles; design calculations like pressure, force,
capacity etc.; trigonometry, geometry, dimensional and geometric
tolerance; general engineering drawing
PC14. apply the principles of dynamics and kinematics to ensure that design
optionswill work
PC15. ensure that the design options are practical
PC16. prepare costing’s and timescale and ensure they are acceptable
PC17. obtain suitable advice and guidance to assist in the design work
PC18. present the designs in suitable formats and with sufficient information to
allow the customer to assess them
PC19. ensure that the designs comply with all relevant regulations, standards
directives or codes of practice
Regulations, standards directives or codes of practice: organisational
guidelines and procedures; recognised compliance agency/body's standards,
directives or codes of practice; equipment manufacturer's operating
specification/range; customer standards and requirements; national and/or
International standards or directives; health, safety and environmental
requirements
PC20. deal promptly and effectively with problems within your control and seek
help and guidance from the relevant people if you have problems that you
cannot resolve
PC21. ensure that the designs are protected in line with organizational procedures
Evaluate engineering To be competent, the user/individual on the job must be able to:
design options PC22. obtain clear criteria on which to base the evaluation
Criteria for evaluating designs: function; financial constraints; manufacturing
or installation requirements; installation or commissioning requirements;
building redundancy into the design; appropriate materials; technology;
aesthetics; performance/capability; reliability; life cycle of product, system
orprocess; compatibility; maintenance and repair; product features;
availability of resources; characteristics; corporate branding; components to
be used; any interface requirements; future customer support; timescales;

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diversity/alternatives; safety; environmental/sustainability factors
PC23. obtain the necessary information from the available sources
PC24. evaluate the design against the established criteria, using appropriate
evaluation methods
Evaluation methods: market research; software simulation; analysis of the
design documentation; simulation; model; prototype assessment; pilot trial;
small-scale production
PC25. make recommendations on various design options, and communicate the
results of the evaluation to the relevant people
Knowledge and Understanding (K)
A. Organizational The user/individual on the job needs to know and understand:
Context (Knowledge KA1. legislation, standards, policies, and procedures followed in the company
of the company / relevant to own employment and performance conditions
organization and its KA2. relevant health and safety requirements applicable in the work place
processes) KA3. importance of working in clean and safe environment
KA4. own job role and responsibilities and sources for information pertaining to
employment terms, entitlements, job role and responsibilities
KA5. reporting structure, inter-dependent functions, lines and procedures in the
work area
KA6. relevant people and their responsibilities within the work area
KA7. escalation matrix and procedures for reporting work and employment
relatedissues
KA8. documentation and related procedures applicable in the context of
employment and work
KA9. importance and purpose of documentation in context of employment and
work
KA10. the organizational activities required for the design process
KA11. organizational procedures and information systems for storing design data
and configuration management
B. Technical The user/individual on the job needs to know and understand:
Knowledge KB1. national and international standards and conventions that are used for the
design
KB2. underlying general and sub-sector specific engineering or manufacturing
principles and concepts required to produce fit for purpose designs
Engineering or manufacturing principles and concepts: metals, plastic,
ceramics materials and their properties; basic metallurgy and heat
treatment;thermal properties; thermal stress analysis-heat treatment
diagram/process; structural engineering/analytics; finite element analysis;
manufacturing technologies; welding principles; fabrication principles;
kinematics and dynamics principles; design calculations like pressure, force,
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capacity etc.;trigonometry, geometry, dimensional and geometric tolerance;
generalengineering drawing
KB3. functionality of the design including any interrelationships required with
other components/products/systems or technologies
KB4. working knowledge and understanding of the relative costs likely to be
incurred during the development and production of the design
KB5. regulations, standards, directives and codes of practice that are relevant,
andany implications they have on the design
KB6. methods for achieving different types of design
KB7. design formats that are most suitable to meet the design team's needs
KB8. potential risks to a design, and how can it be protected
KB9. importance of establishing and recording responsibilities
KB10. how and where to obtain the design brief/specification
KB11. procedures used for making changes or amendments to the design
KB12. sources of advice and guidance on designs
KB13. how to present designs to the customer
KB14. need for effective document and data control and the implications if these
are not applied
KB15. patent, copyright and intellectual property issues
Skills (S)
A. Core Skills/ Reading Skills
Generic Skills
The user/ individual on the job needs to know and understand how to:
SA1. read and interpret information correctly from various job specification
documents, health and safety instructions, memos, etc. applicable to the job
in English and/or local language
Writing Skills
The user/individual on the job needs to know and understand how to:
SA2. fill up appropriate technical forms, process charts, activity logs as per
organizational format in English and/or local language
SA3. undertake numerical operations, geometry and calculations/ formulae
Arithmetic: addition, subtraction, multiplication, division, fractions and
decimals, percentages and proportions, simple ratios and averages
SA4. use appropriate measuring techniques
SA5. express numerical solutions to a degree of accuracy that is appropriate to
thevalue being calculated
Degree of accuracy: correct to three significant figures, correct to two
decimalplaces, express a decimal fraction in standard form, express
tolerance in terms of limits of size
SA6. use a calculator to raise a number to a power and determine square roots

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SA7. use formulae to complete transpositions and solve problems
Transpositions: involving addition, subtraction, multiplication and division in
any combination using a maximum of three terms, for example Ohm’s Law,
substitution of known values
SA8. use algebraic expressions to solve linear equations
SA9. plot and interpret straight line graphs
SA10. write a small program which consists of all the machine functions
Oral Communication (Listening and Speaking skills)

The user/individual on the job needs to know and understand how to:
SA11. convey and share technical information clearly using appropriate language
SA12. check and clarify task-related information
SA13. liaise with appropriate authorities using correct protocol
SA14. communicate with people in respectful form and manner in line with
organizational protocol
SA15. listen to questions and concerns of the customer and provide resolution in a
respectful manner as per organizational guidelines
SA16. use basic office applications like spread sheet, word processor, presentations
SA17. use ERP software and other organizational software specific to quality
function
SA18. use email to communicate within the organization as per organization
guidelines
SA19. be well dressed and groomed
SA20. put forward ones point of view in a convincing manner
B. Professional Skills Decision Making
NA
Plan and Organize
The user/individual on the job needs to know and understand how to:
SB1. plan, prioritize and sequence work operations as per job requirements
SB2. organize and analyze information relevant to work
SB3. basic concepts of shop-floor work productivity including waste reduction,
efficient material usage and optimization of time
CustomerCentricity
The user/individual on the job needs to know and understand how to:
SB4. communicate with customers following organizational protocols and
practicesgenerating customer satisfaction and delight
SB5. undertake clear and open communication with customers for trust building
and clarifying and managing expectations of customers
SB6. respond to customer expectation promptly and recognizing and

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communicating limits of one’s authority
SB7. deal with customer feedback
SB8. handle customer disgruntlement and dissatisfaction
SB9. work taking responsibility for own work outcomes
SB10. adhere to work timings, dress code and other organizational policies
SB11. work following laid down rules, procedures, instructions and policies
SB12. conduct oneself express dissent during conflict situations while exercising
restraint
SB13. avoid and manage distractions to be disciplined at work
SB14. work by time management for achieving better results
SB15. work in a team in order to achieve better results
SB16. identify and clarify work roles within a team
SB17. communicate and cooperate with others in the team
SB18. seek assistance from fellow team members
SB19. co-ordinate across teams and personnel for getting work done
Problem Solving
The user/individual on the job needs to know and understand how to:
SB20. identify problems with work planning, procedures, output and behavior and
their implications
SB21. prioritize and plan for problem solving
SB22. communicate problems appropriately to others
SB23. identify sources of information and support for problem solving
SB24. seek assistance and support from other sources to solve problems
SB25. identify effective resolution techniques
SB26. select and apply resolution techniques
SB27. seek evidence for problem resolution
SB28. inspect quality of own or other employee's work
SB29. analyze information according to enterprise and work requirements
SB30. use diagnostic skills to identify and determine causes of faults, including
interpretation of in-built fault indicators and error codes
SB31. take decisions within if within own jurisdiction or take approval for case
outside own jurisdiction
Analytical Thinking
The user/individual on the job needs to know and understand how to:
SB32. work towards achieving better results for self, others and organization by
displaying initiative and enterprise
SB33. undertake and express new ideas and initiatives to others
SB34. modify work plan to overcome unforeseen difficulties or developments that
occur as work progresses

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SB35. participate in improvement procedures including process, quality and
internal/external customer/supplier relationships
SB36. achieve more by applying one’s competencies in new and different
situationsand contexts to achieve more
SB37. identify potential business opportunities for the company
Critical Thinking
The user/individual on the job needs to know and understand how to:
SB38. maintain current knowledge of application standards, legislation, codes of
practice and product/process developments
SB39. participate in on-the-job and other learning, training and development
interventions and assessments
SB40. clarify task related information with appropriate personnel or technical
adviser
SB41. seek to improve and modify own work practices

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NOS Version Control

NOS Code CSC/Q0407

Credits TBD Version number 1.0

Industry Capital Goods Drafted on 14/04/2014
1. Machine Tools
2. Dies, Moulds and
Press Tools
3. Plastics
Manufacturing
Machinery
4. Textile
Industry Sub-sector Manufacturing Last reviewed on 24/11/2017
Machinery
5. Process Plant
Machinery
6. Electrical and Power
Machinery
7. Light Engineering
Goods
Occupation Design Next review date 24/11/2021

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CSC/N0402 Make or modify 2D mechanical engineering drawings using CAD system
------------------------------------------------------------------------------------------------------------------------- --------------

Overview

This unit covers the creation and modification of 2D mechanical engineering design using CAD
system. It also involves the detail drafting of drawings for manufacturing, assembly, sub-
assembly, installation etc.

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Unit Code CSC/N0402

Unit Title
National Occupational Standard

Make or modify 2D mechanical engineeringdrawings using CAD system

(Task)
Description This unit covers the skills and knowledge needed to set up and operate a computer
aided drawing (CAD) system to produce detailed drawings for engineering activities,
in accordance with approved procedures.
Scope This unit/task covers the following:

• Prepare for 2D mechanical engineering drawings

• Perform set-up activities
• Make or modify 2D mechanical engineering drawings using CAD system

Performance Criteria(PC) w.r.t. the Scope

Element Performance Criteria
Prepare for 2D To be competent, the user/individual on the job must be able to:
mechanical PC1. use appropriate sources to obtain the technical information relevant to the
engineering drawings drawing to be created
Technical information relevant to the drawing to be created: drawing brief;
specifications (overall dimensions, materials, special procedures for
manufacturing); drawing change or modification request; regulations;
existing drawings/designs, sketches, notes from meetings/discussions;
standardsreference documents (eg. limits and fits, tapping drill charts,
contractionallowances)
PC2. identify design features, as appropriate to the drawing being produced
Design features: function, materials, clearance, operating environment,
quality, aesthetics, interfaces, physical space; tolerances
PC3. ensure that the data and information received is complete and correct
PC4. establish the drawing requirements from the data and information received
PC5. report and rectify incorrect and inconsistent information in job specification
documents as per organization procedures
PC6. access and use the correct drawing software
PC7. select drafting equipment appropriate to the drawing method chosen
PC8. check that all the equipment is correctly connected and in a safe and usable
working condition
PC9. power up the equipment and activate the appropriate drawing software
Perform set-up To be competent, the user/individual on the job must be able to:
activities PC10. customize system variables, menus and drawing defaults to produce the
drawing to the appropriate scale
PC11. develop macros as per approved procedures
PC12. set up and check that all peripheral devices are connected and correctly
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operating and interface with ERP if required is available
Peripheral devices could be: keyboard, mouse, light pen, digitizer/tablet,
scanner, printer, plotter, etc.
PC13. set the drawing datum at a convenient point
PC14. set up drawing parameters (eg. layers, line types, color, text styles) to
company procedures or to suit the drawing produced
Make or modify 2D To be competent, the user/individual on the job must be able to:
mechanical PC15. interpret and produce mechanical drawings, using first angle orthographic
engineering drawings projections, isometric/oblique projections, third angle orthographic
using CAD system projections, sectional views
PC16. apply drafting principles to produce various types of drawings that are
consistent with applicable standards and procedures for use in various
engineering activities
Types of drawings: detail drawings, sub-assembly drawings, general
arrangement drawings, installation drawings, exploded views
Standards and procedures: organizational guidelines and procedures,
recognized compliance agency/body standards, directives or codes of
practice, CAD software standards/protocols, national and/or International
standards or directives, customer standards and requirements, health,
safety and environmental requirements
Engineering Activities: production activities (such as processing of materials,
fabrication, finishing, assembly, joining); installation activities (such as
commissioning/decommissioning, site preparation, equipment installation);
operational activities (such as movement of materials, workplace layouts,
work-flow diagrams), maintenance activities (such as planned preventative
maintenance, part/sub-assembly exchange)
PC17. create a drawing template to the required standards, which includes all
necessary detail (eg.) using various drawing tools
Drawing template details: layers of drawings, scale, paper size, color setup,
line types, dimension system, title, drawing number, date, text styles
Drawing Tools: straight lines, hatching and shading on drawings, adding
dimensions and text to drawings, producing layers of drawings, symbols and
abbreviations, hidden detail, curved/contour lines, angled lines, circles or
ellipses; parts lists, geometrical and dimensional tolerance, insertion of
standard components, elevation, plane view, side view, sectional views,
detail views
PC18. use appropriate terminologies and techniques to create drawings, in the
required formats, that are sufficiently and clearly detailed
PC19. use keyboard command and pull down menus available in common CAD
systems

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PC20. use codes and other references that follow the required conventions
PC21. draw temporary fasteners and rivets
PC22. draw components details and assembly drawings
PC23. draw piping layouts, gears and machine foundation or base
PC24. draw working drawings of jigs and fixtures
PC25. draw detailed drawings of dies, moulds and press tools
PC26. dimension and label the drawing as per approved procedures
PC27. create detailed views using various scales to meet job requirements
PC28. ensure that drawings are checked and approved by the appropriate person
PC29. produce hard copies of the finished drawings
PC30. check that the drawing is correctly titled and referenced; sawing is correctly
titled and referenced
PC31. save the drawing to an appropriate storage medium (eg. hard drive,
CD/DVD, external storage device)
PC32. create a separate backup copy and place it in safe storage
PC33. identify component parts list with part name, description of part, material
specification or part number, quantities and other details to prepare bill of
materials as per organizational guidelines
PC34. deal promptly and effectively with problems within control and seek help
and guidance from the relevant people if you have problems that they
cannotresolve
PC35. ensure that changes are completed as required by organizational
procedures
PC36. shut down the CAD system to a safe condition on completion of the drawing
activities
Knowledge and Understanding (K)
A. Organizational The user/individual on the job needs to know and understand:
Context (Knowledge KA1. legislation, standards, policies, and procedures followed in the company
of the company / relevant to own employment and performance conditions
organization and its KA2. relevant health and safety requirements applicable in the work place
processes) KA3. importance of working in clean and safe environment
KA4. own job role and responsibilities and sources for information pertaining to
employment terms, entitlements, job role and responsibilities
KA5. reporting structure, inter-dependent functions, lines and procedures in the
work area
KA6. relevant people and their responsibilities within the work area
KA7. escalation matrix and procedures for reporting work and employment
relatedissues
KA8. documentation and related procedures applicable in the context of
employment and work

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KA9. importance and purpose of documentation in context of employment and
work
B. Technical The user/individual on the job needs to know and understand:
Knowledge KB1. organizational procedures and information systems for retrieving and
storingdrawing data
KB2. system variables that can be customized
KB3. procedures and need for customizing identified system variables
KB4. applicable drafting standards/procedures
KB5. procedures and need for customizing menus and system defaults
KB6. procedures and need for developing macros
KB7. appropriate projection for the drawing purpose
KB8. reasons for selecting the chosen projection
KB9. reasons for including auxiliary views in drawings
KB10. procedures for producing component, layout and/or assembly drawings
KB11. drawing specifications
KB12. common symbols used in drawings
KB13. how and where to obtain the relevant sources and methods for obtaining
any required technical information relevant to the drawing
KB14. methods and procedures used to minimize the chances of infecting a
computer with a virus
KB15. procedure to follow in case there are corruptions or virus attacks
KB16. practices that make systems vulnerable to corruption and damage
KB17. basic set-up and operation of the computer system, and the peripheral
devices that are used (eg. light pen, digitizer and tablet, printer or plotter,
scanner)
KB18. how to access the specific computer drawing software to be used, and the
use of software manuals and related documents to aid operation of the
relevant drawing system
KB19. basic principles of engineering manufacturing operations that are used to
produce the drawn item
Basic principles of engineering manufacturing operations: casting and
forging; fabrication; machining methods; joining processes; assembly and
installation methods; limitations of the equipment/processes; kinematics
principles relevant to manufacturing of machinery
KB20. types of drawings that may be produced by the software
KB21. selection of standard components
KB22. functionality of the component being drawn, and its interrelationship with
other components and assemblies
KB23. how to set up the viewing screen to show multiple views of the drawing to
help with drawing creation

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KB24. standards and conventions that are used for the drawings
KB25. how to set up the drawing template parameters
KB26. application and use of drawing tools
KB27. how to access, recognize and use a wide range of standard components and
symbol libraries from the CAD equipment
KB28. need for document control
KB29. how to save and store drawings
KB30. need to create backup copies, and to file them in a separate and safe
location
KB31. how to produce hard copies of the drawings, and the advantages and
disadvantages of printers and plotters
Skills (S)
A. Core Skills/ Reading Skills
Generic Skills The user/ individual on the job needs to know and understand how to:
SA1. read and interpret information correctly from various job specification
documents, health and safety instructions, memos, etc. applicable to the job
in English and/or local language
Writing Skills
The user/individual on the job needs to know and understand how to:
SA2. fill up appropriate technical forms, process charts, activity logs as per
organizational format in English and/or local language
SA3. undertake numerical operations, and calculations/ formulae
Numerical computations: addition, subtraction, multiplication,
division, fractions and decimals, percentages and proportions, simple
ratios and averages
SA4. identify and draw various basic, compound and solid shapes as per
dimensions given
Basic shapes: square, rectangle, triangle, circle
Compound shapes: involving squares, rectangles, triangles, circles,
semi-circles, quadrants of a circle
Solid shapes: cube, rectangular prism, cylinder
SA5. use appropriate units and number systems to express degree of accuracy
Units and number systems representing degree of accuracy: decimals places,
significant figures, fractions as a decimal quantity
SA6. interpret and express tolerance in terms of limits on dimensions
SA7. calculation of the value of angles in a triangle
Angles in a triangle: right-angled, isosceles, equilateral
Oral Communication (Listening and Speaking skills)

The user/individual on the job needs to know and understand how to:
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CSC/N0402 Make or modify 2D mechanical engineering drawings using CAD system
SA8. convey and share technical information clearly using appropriate language
SA9. check and clarify task-related information
SA10. liaise with appropriate authorities using correct protocol
SA11. communicate with people in respectful form and manner in line with
organizational protocol
B. Professional Skills Decision Making
NA
Plan and Organize
The user/individual on the job needs to know and understand how to:
SB1. plan, prioritize and sequence work operations as per job requirements
SB2. organize and analyze information relevant to work
SB3. basic concepts of shop-floor work productivity including waste reduction,
efficient material usage and optimization of time
CustomerCentricity
The user/individual on the job needs to know and understand how to:
SB4. exercise restraint while expressing dissent and during conflict situations
SB5. avoid and manage distractions to be disciplined at work
SB6. manage own time for achieving better results
SB7. work in a team in order to achieve better results
SB8. identify and clarify work roles within a team
SB9. communicate and cooperate with others in the team for better results
SB10. seek assistance from fellow team members
Problem Solving
The user/individual on the job needs to know and understand how to:
SB11. identify problems with work planning, procedures, output and behavior and
their implications
SB12. prioritize and plan for problem solving
SB13. communicate problems appropriately to others
SB14. identify sources of information and support for problem solving
SB15. seek assistance and support from other sources to solve problems
SB16. identify effective resolution techniques
SB17. select and apply resolution techniques
SB18. seek evidence for problem resolution
Analytical Thinking
The user/individual on the job needs to know and understand how to:
SB19. undertake and express new ideas and initiatives to others
SB20. modify work plan to overcome unforeseen difficulties or developments that
occur as work progresses

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SB21. participate in improvement procedures including process, quality and
internal/external customer/supplier relationships
SB22. enhance one’s competencies in new and different situations and contexts to
achievemore
Critical Thinking
The user/individual on the job needs to know and understand how to:
SB23. participate in on-the-job and other learning, training and development
interventions and assessments
SB24. clarify task related information with appropriate personnel or technical
adviser
SB25. seek to improve and modify own work practices
SB26. maintain current knowledge of application standards, legislation, codes of
practice and product/process developments

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CSC/N0402 Make or modify 2D mechanical engineering drawings using CAD system

NOS Version Control

NOS Code CSC/Q0402

Credits TBD Version number 1.0

Industry Capital Goods Drafted on 14/04/2014
1. Machine Tools
2. Dies, Moulds and
Press Tools
3. Plastics
Manufacturing
Machinery
4. Textile
Industry Sub-sector Manufacturing Last reviewed on 24/11/2017
Machinery
5. Process Plant
Machinery
6. Electrical and Power
Machinery
7. Light Engineering
Goods
Occupation Design Next review date 24/11/2021

39 | P a g e
CSC/N0408 Make or modify 3D mechanical engineering models using CAD system
----------------------------------------------------------------------------------------------------------------------------- ----------

Overview

This unit is about creating or modifying 3D mechanical engineering models using CAD system.

40 | P a g e
 CSC/N0408 Make or modify 3D mechanical engineering models using CAD system

Unit Code CSC/N0408

Unit Title
National Occupational Standard

Make or modify 3D mechanical engineering models using CAD system

(Task)
Description This unit is about creating or modifying 3D mechanical engineering models using CAD
system.The candidate will be able to extract all necessary information in order to carry
out the modelling operations based of ‘model’ brief or a request for a change/
modification; produce 3D CAM code files, managing files, tools and installed software.
Scope This unit/task covers the following:

• Prepare for 3D mechanical engineering modelling using CAD system

• Create and make changes to 3D mechanical engineering models using CAD
system

Performance Criteria(PC) w.r.t. the Scope

Element Performance Criteria
Prepare for 3D To be competent, the user/individual on the job must be able to:
mechanical PC1. plan the modelling activities before starting them
engineering modelling PC2. use appropriate sources to obtain the required information
using CAD system Required information: model brief/request, specifications, change
order/modification request, regulations, manuals, sample component,
calculations, previous models/designs, sketches, notes from
meetings/discussions, standards reference documents (such as limits and
fits, tapping drill charts), other available data
PC3. access and use the correct modelling software and tools
Modelling software and tools: solid modelling, wire frame modelling,
surface modelling
PC4. check that all the equipment is correctly connected and in a safe and usable
working condition
PC5. power up the equipment and activate the appropriate modelling tools
PC6. set up the modelling environment and select a suitable template/folder
PC7. set up and check that all peripheral devices are connected and correctly
operating (such as keyboard, mouse, light pen, digitizer/tablet, scanner,
printer, plotter)
PC8. set the drawing datum at a convenient point to create a modelling template
with title, file number, material, date
PC9. establish coordinate system, orientation and views as per the job
requirement
Create and make To be competent, the user/individual on the job must be able to:
changes to 3D PC10. create entities in 3D space as per job requirement

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CSC/N0408 Make or modify 3D mechanical engineering models using CAD system
mechanical PC11. modify entities in 3D space as per job requirement
engineering models PC12. create 3-D views on the screen by manipulating drawing planes and
using CAD system inserting 3-D geometric shapes
PC13. creating swept, extruded and revolved solids in 3-D space
PC14. produce sectioned models (cutting planes and cross hatching)
PC15. use pre-drawn library files and primitives to produce a 3-D model
PC16. extracting mass and area properties from solid model
PC17. identify and use key features of solid modelling software package to
produce models
Key features: extrude, extrude cut, solid model, mirror, revolve, wire frame,
radius/chamfer, hide, rib, rectangular pattern, fillet, cut/remove, circular
pattern, shell, development view, motion analysis, animation, defining
material property, exploded views
PC18. perform drawing for solid modelling
PC19. extract physical properties as per job requirement, including volume, mass
and centre of gravity
PC20. take into account the following factors, as appropriate to the model being
produced
Factors: function, cost, physical space, quality, lifetime of the product,
operating environment, manufacturing method, tolerances, interfaces,
ergonomics, clearance, safety, materials, aesthetics, apply rendering
techniques
PC21. use pan, isometric and zoom CAD operations to highlight design areas in the
modelling environment
PC22. modify parts in the assembly environment using the following features
Features: constrained parts and assemblies, straight lines, insertion of
standard components, hidden detail, dimensions, symbols and
abbreviations, hatching and shading, angular surfaces, curved surfaces,
parts lists, text,circles or ellipses, material color, surface texture
PC23. produce 3-D drawings incorporating section views with all necessary
annotation
PC24. produce a model for export to the following manufacturing systems
Manufacturing systems: DNC (Direct Numerically controlled) /CNC
(Computer Numerically controlled) machines; 3D printer; other specific
system
PC25. produce models which comply with organizational guidelines; statutory
regulations and codes of practice; CAD software standards; national and
international standards
PC26. confirm that the model is as per job specifications and contains all relevant
information

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PC27. use appropriate techniques to create models that are sufficiently and clearly
detailed
PC28. use codes and other references that follow the required conventions
PC29. make sure that models are checked and approved by the appropriate
person
PC30. save the models in the appropriate file type and location
PC31. produce hard copies of the finished models, with sufficient detail to allow
production
PC32. deal promptly and effectively with problems within your control, and seek
help and guidance from the relevant people if you have problems that you
cannot resolve
PC33. shut down the CAD system to a safe condition on completion of the
modelling activities
Knowledge and Understanding (K)
A. Organizational The user/individual on the job needs to know and understand:
Context (Knowledge KA1. specific health, safety and environmental requirements that apply to the
of the company / product or process to be designed
organization and its KA2. the limits of their own authority, and to whom they should report if they
processes) have problems that they cannot resolve
KA3. importance of establishing and recording responsibilities
KA4. organizational procedures and information systems for storing drawing data
KA5. relevant sources and methods for obtaining any required technical
information relevant to the model being produced (such as drawing briefs,
specification sheets, request for changes or modifications to models;
technical information such as limits and fits, contraction allowances, bearing
selection, surface finish)
B. Technical The user/individual on the job needs to know and understand:
Knowledge KB1. identification of the correct 3D drawing software package from the menu or
windows environment; the various techniques that are available to access
and use the CAD software (such as mouse, menu or tool bar, light pens,
digitizers and tablets, printers or plotters, and scanners)
KB2. how to access the specific computer modelling software to be used, and the
use of the help file to aid efficient operation of the relevant drawing system
KB3. documentation required for particular applications (such as design briefs,
specification sheets, request for change orders
KB4. types of drawings that may be produced by the modelling software
KB5. how to set up the viewing screen to show multiple views of the component
to help with drawing creation (to include isometric front and side
elevations)
KB6. national, international and organizational standards and conventions that

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are used for the models/drawings
KB7. application and use of modelling tools (such as for straight lines, curves and
circles; how to add dimensions and text to drawings)
KB8. how to access, recognize and use a wide range of standard components and
symbol libraries from the CAD equipment
KB9. applications of different 3D modelling programs such as surface modelling,
solid modelling, wire frame modelling
KB10. how to produce models with sufficient information to allow them to be
successfully exported to the manufacturing system used
KB11. need for document control (such as ensuring that completed models are
approved, labelled and stored on a suitable storage medium)
KB12. need to create backup copies, and to file them in a separate and safe
location, also filing and storing hard copies for use in production
KB13. how to produce hard copies of the drawings, and the advantages and
disadvantages of printers and plotters
KB14. purpose for which the 3D model is to be developed
KB15. appropriate coordinate system for the job
KB16. reasons for selecting the chosen coordinate system
KB17. orientation of the model with respect to the coordinate system
KB18. number of views required to establish the model
KB19. procedures for creating entities in 3D space
KB20. entities that can be created/manipulated in 3D space
KB21. procedures for manipulating entities in 3D space
KB22. procedures for creating ruled and revolved surfaces in 3D space
KB23. applications of ruled and revolved surfaces
KB24. procedures for modifying existing 3D models
KB25. procedures for saving drawing files
KB26. various formats in which drawing files can be saved
KB27. reasons for using different formats when saving drawing files
KB28. procedures for extracting data with respect to the physical properties of
shapes created in 3D space
KB29. physical properties of shapes created in 3D space that can be extracted from
the drawing file
KB30. erecting of exploded views
KB31. creating own toolbox
KB32. dynamic simulation of models creating intelligent models using parametric
modelling
KB33. producing composite models (composite regions and composite solids)
KB34. producing sectioned models (cutting planes and cross hatching)
KB35. using pre-drawn library files and primitives to produce a 3-D model

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KB36. extracting mass and area properties from solid model
KB37. applying rendering techniques to a 3D model (rendering types and
preferences, render lighting techniques, and views and scenes)
KB38. using various materials and surface finish options
KB39. producing hard copies of 3-D solid models
KB40. saving 3-D models in various file formats for retrieval into other CAD
application software
Skills (S)
A. Core Skills/ Reading Skills
Generic Skills The user/ individual on the job needs to know and understand how to:
SA1. read and interpret information correctly from various job specification
documents, health and safety instructions, memos, etc. applicable to the job
in English and/or local language
Writing Skills
The user/individual on the job needs to know and understand how to:
SA2. fill up appropriate technical forms, process charts, activity logs as per
organizational format in English and/or local language
SA3. undertake numerical operations, and calculations/ formulae
Numerical computations: addition, subtraction, multiplication,
division, fractions and decimals, percentages and proportions, simple
ratios and averages
SA4. identify and draw various basic, compound and solid shapes as per
dimensions given
Basic shapes: square, rectangle, triangle, circle
Compound shapes: involving squares, rectangles, triangles, circles,
semi-circles, quadrants of a circle
Solid shapes: cube, rectangular prism, cylinder
SA5. use appropriate units and number systems to express degree of accuracy
Units and number systems representing degree of accuracy: decimals places,
significant figures, fractions as a decimal quantity
SA6. interpret and express tolerance in terms of limits on dimensions
SA7. calculation of the value of angles in a triangle
Angles in a triangle: right-angled, isosceles, equilateral
Oral Communication (Listening and Speaking skills)

The user/individual on the job needs to know and understand how to:
SA8. convey and share technical information clearly using appropriate language
SA9. check and clarify task-related information
SA10. liaise with appropriate authorities using correct protocol

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SA11. communicate with people in respectful form and manner in line with
organizational protocol
SA12. listen to questions and concerns of the customer and provide resolution in a
respectful manner as per organizational guidelines
SA13. use basic office applications like spread sheet, word processor, presentations
SA14. use ERP software and other organizational software specific to quality
function
SA15. use email to communicate within the organization as per organization
guidelines
SA16. be well dressed and groomed
SA17. put forward ones point of view in a convincing manner
B. Professional Skills Decision Making
NA
Plan and Organize
The user/individual on the job needs to know and understand how to:
SB1. plan, prioritize and sequence work operations as per job requirements
SB2. organize and analyze information relevant to work
SB3. basic concepts of shop-floor work productivity including waste reduction,
efficient material usage and optimization of time
CustomerCentricity
The user/individual on the job needs to know and understand how to:
SB4. communicate with customers following organizational protocols and
practicesgenerating customer satisfaction and delight
SB5. undertake clear and open communication with customers for trust building
and clarifying and managing expectations of customers
SB6. respond to customer expectation promptly and recognizing and
communicating limits of one’s authority
SB7. deal with customer feedback
SB8. handle customer disgruntlement and dissatisfaction
SB9. work in a team in order to achieve better results
SB10. identify and clarify work roles within a team
SB11. communicate and cooperate with others in the team for better results
SB12. seek assistance from fellow team members
SB13. co-ordinate across teams and personnel for getting work done
SB14. work taking responsibility for own work outcomes
SB15. adhere to work timings, dress code and other organizational policies
SB16. work following laid down rules, procedures, instructions and policies
SB17. conduct oneself express dissent during conflict situations while exercising
restraint
SB18. avoid and manage distractions to be disciplined at work
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SB19. work by time management for achieving better results
Problem Solving
The user/individual on the job needs to know and understand how to:
SB20. identify problems with work planning, procedures, output and behavior and
their implications
SB21. prioritize and plan for problem solving
SB22. communicate problems appropriately to others
SB23. identify sources of information and support for problem solving
SB24. seek assistance and support from other sources to solve problems
SB25. identify effective resolution techniques
SB26. select and apply resolution techniques
SB27. seek evidence for problem resolution
SB28. inspect quality of own or other employee's work
SB29. analyze information according to enterprise and work requirements
SB30. use diagnostic skills to identify and determine causes of faults, including
interpretation of in-built fault indicators and error codes
SB31. take decisions within if within own jurisdiction or take approval for case
outside own jurisdiction
Analytical Thinking
The user/individual on the job needs to know and understand how to:
SB32. work towards achieving better results for self, others and organization by
SB33. display initiative and enterprise
SB34. undertake and express new ideas and initiatives to others
SB35. modify work plan to overcome unforeseen difficulties or developments that
occur as work progresses
SB36. participate in improvement procedures including process, quality and
internal/external customer/supplier relationships
SB37. achieve more by applying one’s competencies in new and different
situations and contexts to achieve more
SB38. identify potential business opportunities for the company
Critical Thinking
The user/individual on the job needs to know and understand how to:
SB39. maintain current knowledge of application standards, legislation, codes of
practice and product/process developments
SB40. participate in on-the-job and other learning, training and development
interventions and assessments
SB41. clarify task related information with appropriate personnel or technical
adviser
SB42. seek to improve and modify own work practices

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NOS Version Control

NOS Code CSC/Q0408

Credits TBD Version number 1.0

Industry Capital Goods Drafted on 14/04/2014
1. Machine Tools
2. Dies, Moulds and
Press Tools
3. Plastics
Manufacturing
Machinery
4. Textile
Industry Sub-sector Manufacturing Last reviewed on 24/11/2017
Machinery
5. Process Plant
Machinery
6. Electrical and Power
Machinery
7. Light Engineering
Goods
Occupation Design Next review date 24/11/2021

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CSC/N1335 Use basic health and safety practices at the workplace
----------------------------------------------------------------------------------------------------------------------------- ----------

Overview

This unit covers health, safety and security at the workplace. This includes procedures and
practices that candidates need to follow to help maintain a healthy, safe and secure work
environment.

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Unit Code CSC/N1335

Unit Title
National Occupational Standard

Use basic health and safety practices at the workplace

(Task)
Description This OS unit is about knowledge and practices relating to health, safety and security
that candidates need to use in the workplace. It covers responsibilities towards self,
others, assets and the environment.
Scope This unit/task covers the following:

• Health and safety

• Fire safety
• Emergencies, rescue and first-aid procedure

Performance Criteria(PC) w.r.t. the Scope

Element Performance Criteria
Health and safety To be competent, the user/individual on the job must be able to:
PC1. use protective clothing/equipment for specific tasks and work conditions
Protective clothing: leather or asbestos gloves, flame proof aprons, flame
proof overalls buttoned to neck, cuffless (without folds), trousers, reinforced
footwear, helmets/hard hats, cap and shoulder covers, ear defenders/plugs,
safety boots, knee pads, particle masks, glasses/goggles/visors
Equipment: hand shields, machine guards, residual current devices, shields,
dust sheets, respirator
PC2. state the name and location of people responsible for health and safety in the
workplace
PC3. state the names and location of documents that refer to health and safety in
the workplace
PC4. identify job-site hazardous work and state possible causes of risk or accident
in the workplace
Hazards: sharp edged and heavy tools; heated metals; oxyfuel and gas
cylinders; welding radiation; hazardous surfaces(sharp, slippery, uneven,
chipped, broken, etc.); hazardous substances(chemicals, gas, oxy-fuel, fumes,
dust, etc.); physical hazards(working at heights, large and heavy objects and
machines, sharp and piercing objects, tolls and machines, intense light, load
noise, obstructions in corridors, by doors, blind turns, noise, over stacked
shelves and packages, etc.) electrical hazards (power supply and points, loose
and naked cables and wires, electrical machines and appliances, etc.)
Possible causes of risk and accident: physical actions; reading; listening to and
giving instructions; inattention; sickness and incapacity (such as
drunkenness); health hazards (such as untreated injuries and contagious

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illness)
PC5. carry out safe working practices while dealing with hazards to ensure the
safety of self and others
Safe working practices: using protective clothing and equipment; putting up
and reading safety signs; handle tools in the correct manner and store and
maintain them properly; keep work area clear of clutter, spillage and unsafe
object lying casually; while working with electricity take all electrical
precautions like insulated clothing, adequate equipment insulation, use of
control equipment, dry work area, switch off the power supply when not
required, etc.; safe lifting and carrying practices; use equipment that is
working properly and is well maintained; take due measures for safety while
working in confined places, trenches or at heights, etc. including safety
harness, fall arrestors, etc.
PC6. state methods of accident prevention in the work environment of the job role
Methods of accident prevention: training in health and safety procedures;
using health and safety procedures; use of equipment and working practices
(such as safe carrying procedures); safety notices, advice; instruction from
colleagues and supervisors
PC7. state location of general health and safety equipment in the workplace
General health and safety equipment: fire extinguishers; first aid equipment;
safety instruments and clothing; safety installations(eg fire exits, exhaust
fans)
PC8. inspect for faults, set up and safely use steps and ladders in general use
Ladder faults: corrosion of metal components, deterioration, splits and cracks
timber components, imbalance, loose rungs, missing/ unfixed nuts or bolts,
etc.
Ladders set up: firm/level base, clip/lash down, leaning at the correct angle,
etc.
PC9. work safely in and around trenches, elevated places and confined areas
PC10. lift heavy objects safely using correct procedures
PC11. apply good housekeeping practices at all times
Good housekeeping practices: clean/tidy work areas, removal/disposal of
waste products, protect surfaces
PC12. identify common hazard signs displayed in various areas
Various areas: on chemical containers; equipment; packages; inside buildings;
in open areas and public spaces, etc.
PC13. retrieve and/or point out documents that refer to health and safety in the
workplace
Documents: fire notices, accident reports, safety instructions for equipment
and procedures, company notices and documents, legal documents (eg

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government notices)
Fire safety To be competent, the user/individual on the job must be able to:
PC14. use the various appropriate fire extinguishers on different types of fires
correctly
Types of fires: Class A: eg. ordinary solid combustibles, such as wood, paper,
cloth, plastic, charcoal, etc.; Class B: flammable liquids and gases, such as
gasoline, propane, diesel fuel, tar, cooking oil, and similar substances; Class C:
eg. electrical equipment such as appliances, wiring, breaker panels, etc.
(These categories of fires become Class A, B, and D fires when the electrical
equipment that initiated the fire is no longer receiving electricity); Class D:
combustible metals such as magnesium, titanium, and sodium (These fires
burn at extremely high temperatures and require special suppression agents)
PC15. demonstrate rescue techniques applied during fire hazard
PC16. demonstrate good housekeeping in order to prevent fire hazards
PC17. demonstrate the correct use of a fire extinguisher
Emergencies, rescue To be competent, the user/individual on the job must be able to:
and first-aid PC18. demonstrate how to free a person from electrocution
procedures PC19. administer appropriate first aid to victims where required eg. in case of
bleeding, burns, choking, electric shock, poisoning etc.
PC20. demonstrate basic techniques of bandaging
PC21. respond promptly and appropriately to an accident situation or medical
emergency in real or simulated environments
PC22. perform and organize loss minimization or rescue activity during an accident
in real or simulated environments
PC23. administer first aid to victims in case of a heart attack or cardiac arrest due to
electric shock, before the arrival of emergency services in real or simulated
cases
PC24. demonstrate the artificial respiration and the CPR Process
PC25. participate in emergency procedures
Emergency procedures: raising alarm, safe/efficient, evacuation, correct
means of escape, correct assembly point, roll call, correct return to work
PC26. complete a written accident/incident report or dictate a report to another
person, and send report to person responsible
Incident Report includes details of: name, date/time of incident, date/time of
report, location, environment conditions, persons involved, sequence of
events, injuries sustained, damage sustained, actions taken, witnesses,
supervisor/manager notified
PC27. demonstrate correct method to move injured people and others during an
emergency
Knowledge and Understanding (K)

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A. Organizational The user/individual on the job needs to know and understand:
Context KA1. names (and job titles if applicable), and where to find, all the people
(Knowledge of the responsible for health and safety in a workplace
company / KA2. names and location of documents that refer to health and safety in the
organization and workplace
its processes)
B. Technical The user/individual on the job needs to know and understand:
Knowledge KB1. meaning of “hazards” and “risks”
KB2. health and safety hazards commonly present in the work environment and
related precautions
KB3. possible causes of risk, hazard or accident in the workplace and why risk
and/or accidents are possible
KB4. possible causes of risk and accident
Possible causes of risk and accident: physical actions; reading; listening to and
giving instructions; inattention; sickness and incapacity (such as
drunkenness); health hazards (such as untreated injuries and contagious
illness)
KB5. methods of accident prevention
Methods of accident prevention: training in health and safety procedures;
using health and safety procedures; use of equipment and working practices
(such as safe carrying procedures); safety notices, advice; instruction from
colleagues and supervisors
KB6. safe working practices when working with tools and machines
KB7. safe working practices while working at various hazardous sites
KB8. where to find all the general health and safety equipment in the workplace
KB9. various dangers associated with the use of electrical equipment
KB10. preventative and remedial actions to be taken in the case of exposure to toxic
materials
Exposure: ingested, contact with skin, inhaled
Preventative action: ventilation, masks, protective clothing/ equipment);
Remedial action: immediate first aid, report to supervisor
Toxic materials: solvents, flux, lead
KB11. importance of using protective clothing/equipment while working
KB12. precautionary activities to prevent the fire accident
KB13. various causes of fire
Causes of fires: heating of metal; spontaneous ignition; sparking; electrical
heating; loose fires (smoking, welding, etc.); chemical fires; etc.
KB14. techniques of using the different fire extinguishers
KB15. different methods of extinguishing fire
KB16. different materials used for extinguishing fire

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Materials: sand, water, foam, CO2, dry powder
KB17. rescue techniques applied during a fire hazard
KB18. various types of safety signs and what they mean
KB19. appropriate basic first aid treatment relevant to the condition eg. shock,
electrical shock, bleeding, breaks to bones, minor burns, resuscitation,
poisoning, eye injuries
KB20. content of written accident report
KB21. potential injuries and ill health associated with incorrect manual handing
KB22. safe lifting and carrying practices
KB23. personal safety, health and dignity issues relating to the movement of a
person by others
KB24. potential impact to a person who is moved incorrectly
Skills (S)
A. Core Skills/ Reading Skills
Generic Skills
The user/ individual on the job needs to know and understand how to:
SA1. read and comprehend basic content to read labels, charts, signages
SA2. read and comprehend basic English to read manuals of operations
SA3. read an accident/incident report in local language or English
Writing Skills

The user/individual on the job needs to know and understand how to:
SA4. write an accident/incident report in local language or English
Oral Communication (Listening and Speaking skills)

The user/individual on the job needs to know and understand how to:
SA5. question coworkers appropriately in order to clarify instructions and other
issues
SA6. give clear instructions to coworkers, subordinates others
B. Professional Skills Decision Making
The user/individual on the job needs to know and understand how to:
SB1. make appropriate decisions pertaining to the concerned area of work with
respect to intended work objective, span of authority, responsibility, laid
down procedure and guidelines
Plan and Organize
The user/individual on the job needs to know and understand how to:
SB2. plan and organize their own work schedule, work area, tools, equipment and
materials to maintain decorum and for improved productivity
CustomerCentricity
The user/individual on the job needs to know and understand how to:
SB3. remain congenial while discussing and debating issues with co-workers

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SB4. follow appropriate protocols for communication based on situation, hierarchy,
organizational culture and practice
SB5. ask for, provide and receive required assistance where possible to ensure
achievement of work related objectives
SB6. thank coworkers for any assistance received
SB7. offer appropriate respect based on mutuality and respect for fellow
workmanship and authority
Problem Solving
The user/individual on the job needs to know and understand how to:
SB8. think through the problem, evaluate the possible solution(s) and suggest an
optimum /best possible solution(s)
SB9. identify immediate or temporary solutions to resolve delays
SB10. identify sources of support that can be availed of for problem solving for
various kind of problems
SB11. seek appropriate assistance from other sources to resolve problems
SB12. report problems that you cannot resolve to appropriate authority
Analytical Thinking
The user/individual on the job needs to know and understand how to:
SB13. identify cause and effect relations in their area of work
SB14. use cause and effect relations to anticipate potential problems and their
solution
Critical Thinking
NA

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NOS Version Control

NOS Code CSC/N1335

Credits TBD Version number 1.0

Industry Capital Goods Drafted on 14/04/2014
1. Machine Tools
2. Dies, Moulds and
Press Tools
3. Plastics
Manufacturing
Machinery
4. Textile
Industry Sub-sector Manufacturing Last reviewed on 24/11/2017
Machinery
5. Process Plant
Machinery
6. Electrical and Power
Machinery
7. Light Engineering
Goods

Occupation Design Next review date 24/11/2021

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CSC/N1336 Work effectively with others
----------------------------------------------------------------------------------------------------------------------------- ----------

Overview

This unit covers basic practices that improve effectiveness of working with others in an
organizational set-up.

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 CSC/N1336 Work effectively with others

Unit Code CSC/N1336

Unit Title
National Occupational Standard

Work effectively with others

(Task)
Description This unit covers basic etiquette and competencies that a candidate is required to
possess and demonstrate in their behavior and interactions with others at the
workplace. These cover areas such as communication etiquette, discipline, listening etc.
Scope This unit/task covers the following:
• Work effectively with others

Performance Criteria(PC) w.r.t. the Scope

Element Performance Criteria
Work effectively with To be competent, the user/individual on the job must be able to:
others PC1. accurately receive information and instructions from the supervisor and
fellow workers, getting clarification where required
PC2. accurately pass on information to authorized persons who require it and
within agreed timescale and confirm its receipt
PC3. give information to others clearly, at a pace and in a manner that helps them
to understand
PC4. display helpful behavior by assisting others in performing tasks in a positive
manner, where required and possible
PC5. consult with and assist others to maximize effectiveness and efficiency in
carrying out tasks
PC6. display appropriate communication etiquette while working
Communication etiquette: do not use abusive language; use appropriate titles
and terms of respect; do not eat or chew while talking (vice versa)etc.
PC7. display active listening skills while interacting with others at work
PC8. use appropriate tone, pitch and language to convey politeness, assertiveness,
care and professionalism
PC9. demonstrate responsible and disciplined behaviors at the workplace
Disciplined behaviors: e.g. punctuality; completing tasks as per given time and
standards; not gossiping and idling time; eliminating waste, honesty, etc.
PC10. escalate grievances and problems to appropriate authority as per procedure
to resolve them and avoid conflict
Knowledge and Understanding (K)
A. Organizational The user/individual on the job needs to know and understand:
Context KA1. legislation, standards, policies, and procedures followed in the company
(Knowledge of the relevant to own employment and performance conditions
company / KA2. reporting structure, inter-dependent functions, lines and procedures in the
organization and work area
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its processes) KA3. relevant people and their responsibilities within the work area
KA4. escalation matrix and procedures for reporting work and employment related
issues
B. Technical The user/individual on the job needs to know and understand:
Knowledge KB1. various categories of people that one is required to communicate and co-
ordinate with in the organization
KB2. importance of effective communication in the workplace
KB3. importance of teamwork in organizational and individual success
KB4. various components of effective communication
KB5. key elements of active listening
KB6. value and importance of active listening and assertive communication
KB7. barriers to effective communication
KB8. importance of tone and pitch in effective communication
KB9. importance of avoiding casual expletives and unpleasant terms while
communicating professional circles
KB10. how poor communication practices can disturb people, environment and
cause problems for the employee, the employer and the customer
KB11. importance of ethics for professional success
KB12. importance of discipline for professional success
KB13. what constitutes disciplined behavior for a working professional
KB14. common reasons for interpersonal conflict
KB15. importance of developing effective working relationships for professional
success
KB16. expressing and addressing grievances appropriately and effectively
KB17. importance and ways of managing interpersonal conflict effectively
Skills (S)
A. Core Skills/ ReadingSkills
Generic Skills
The user/ individual on the job needs to know and understand how to:
SA1. read basic terms and terminologies to accurately interpret work related
documents, labels, supervisor instructions in the local language
SA2. read and interpret accurate information from various relevant work
instructions and records
Writing Skills
The user/ individual on the job needs to know and understand how to:
SA3. write clear and legible notes to self, colleagues and seniors to pass messages,
keep records, prepare to-do lists, take down instructions
SA4. write basic numbers, quantities and work related terminology for operational
requirements in the local language
Oral Communication (Listening and Speaking skills)

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The user/individual on the job needs to know and understand how to:
SA5. interact with the supervisor appropriately (correct protocol and manner of
speaking) in order to understand the basic requirements of the product,
production plans and other associated requirements
SA6. give clear instructions to co-workers about the type of output required and
answer queries
SA7. display active listening skills while interacting with co-workers and other in
the workplace
B. Professional Skills Decision Making
NA
Plan and organize
The user/individual on the job needs to know and understand how to:
SB1. use appropriate planning to maintain a smooth relationship with fellow team
members
SB2. take steps within one’s limits of authority to initiate modification in plan if the
circumstances require it
Customer centricity
The user/individual on the job needs to know and understand how to:
SB3. check that work meets customer requirements
SB4. deliver consistent and reliable service to internal and external customers
Problem Solving
The user/individual on the job needs to know and understand how to:
SB5. work with co-workers and supervisor to resolve any issues that threaten
disruption, increase risk, cause delays or under-achievement of quality and
targets as per the planned schedule
Analytical Thinking
NA
Critical Thinking
NA

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CSC/N1336 Work effectively with others

NOS Version Control

NOS Code CSC/N1336

Credits TBD Version number 1.0

Industry Capital Goods Drafted on 14/04/2014
1. Machine Tools
2. Dies, Moulds and
Press Tools
3. Plastics
Manufacturing
Machinery
4. Textile
Industry Sub-sector Manufacturing Last reviewed on 24/11/2017
Machinery
5. Process Plant
Machinery
6. Electrical and Power
Machinery
7. Light Engineering
Goods

Occupation Design Next review date 24/11/2021

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 Qualifications Pack for Designer - Mechanical

Annexure

Nomenclature for QP and NOS

Qualifications Pack
9 characters

[ABC]/ Q 0101

[Insert 3 letter codes for SSC] QP number (2 numbers)

Q denoting Qualifications Pack Occupation (2 numbers)

Occupational Standard

An example of NOS with ‘N’

9 characters
[ABC] / N 0101

[Insert 3 letter codes for SSC] OS number (2 numbers)

N denoting National Occupational Standard Occupation (2 numbers)

Back to top…

63
 Qualifications Pack for Designer - Mechanical

The following acronyms/ codes have been used in the nomenclature above:

Sub-sector Range of Occupation numbers

Machine Tools 01-13

Dies, Moulds and Press Tools 01-13
Plastic Manufacturing Machinery 01-13
Textile Manufacturing Machinery 01-13
Process Plant Machinery 01-13
Electrical and Power Machinery 01-13
Light Engineering Goods 01-13

Sequence Description Example

Three letters Capital Goods CSC

Slash / /

Next letter Whether QP or NOS N

Next two numbers Occupation code 01

Next two numbers OS number 01

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 Qualifications Pack for Designer - Mechanical

Criteria For Assessment Of Trainees

Job Role: Designer - Mechanical

Qualification Pack: CSC/Q0405
Sector Skill Council: Capital Goods Skill Council

Guidelines for Assessment

1. Criteria for assessment for each Qualification Pack will be created by the Sector Skill Council. Each Performance
Criteria (PC) will be assigned marks proportional to its importance in NOS. SSC will also lay down proportion of marks
for Theory and Skills Practical for each PC.
2. The assessment for the theory part will be based on knowledge bank of questions created by the SSC.
3. Assessment will be conducted for all compulsory NOS, and where applicable, on the selected elective/option NOS/set
of NOS.
4. Individual assessment agencies will create unique question papers for theory part for each candidate at each
examination/training center (as per assessment criteria below).
5. Individual assessment agencies will create unique evaluations for skill practical for every student at each
examination/training center based on this criterion.
6. To pass the Qualification Pack , every trainee should score a minimum of 70% of aggregate marks to successfully clear
the assessment.
7. In case of unsuccessful completion, the trainee may seek reassessment on the Qualification Pack.

Compulsory NOS Marks Allocation

Total Marks: 700
Assessment Assessment Criteria for outcomes Total Out Theory Skills
outcomes Marks of Practical
CSC/N0405 PC1. work safely at all times, complying with health and
Identify safety, environmental and other relevant regulations and 6 2 4
customer’s guidelines
requirement and
create an PC2. check that all safety mechanisms are in place and that
5 2 3
engineering the equipment is set correctly for the required operations
design brief
PC3. adhere to procedures or systems in place for health and
safety, including personal protective equipment and other
6 2 4
relevant safety regulations and procedures to contribute to a
100
safe work environment area clean and tidy

PC4. wear the appropriate protective clothing and

6 2 4
equipment, and keep the work area clean and tidy

PC5. follow safe practice/approved setting up procedures at

5 2 3
all times

PC6. gather accurate information on the requirements of the

5 2 3
customer from various sources

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 Qualifications Pack for Designer - Mechanical

PC7. confirm the customer's objectives for the engineering

6 2 4
products or processes
PC8. identify any unique or specific features that need
6 2 4
particular consideration
PC9. determine the feasibility of achieving the customer's
6 2 4
requirements
PC10. confirm the requirements and other relevant issues
6 2 4
with the customer

PC11. record all relevant information in the appropriate

5 2 3
information systems for future use

PC12. confirm the operational and functional requirements

6 2 4
and quality criteria of the design

PC13. obtain clarification from relevant people any aspect of

5 2 3
the requirement that is not clear

PC14. identify clearly any design constraints 6 2 4

PC15. create the design brief in a draft form and discuss any
6 2 4
changes required with the relevant people

PC16. ensure that the design brief captures all the

5 2 3
requirements of the customer

PC17. ensure that the design brief and specification meets

5 2 3
relevant regulations, directives and guidelines

PC18. save the design brief and communicate it to the

5 2 3
relevant people, as per organizational process
Total 100 36 64
CSC/N0406 PC1. work safely at all times, complying with health and
Develop plan for safety, environmental and other relevant regulations and 5 2 3
engineering guidelines
design process
PC2. check that all safety mechanisms are in place and that
the equipment is set correctly for the required operations 4 2 2

PC3. adhere to procedures or systems in place for health and

safety, including personal protective equipment and other
relevant safety regulations and procedures to contribute to a
100 5 2 3
safe work environment area clean and tidy

PC4. wear the appropriate protective clothing and

5 2 3
equipment, and keep the work
PC5. follow safe practice/approved setting up procedures at
4 1 3
all times
PC6. identify the design activities to be undertaken
5 2 3

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 Qualifications Pack for Designer - Mechanical

PC7. identify specifications to be incorporated in the design

5 2 3
PC8. establish the responsibilities for developing specific
aspects of the design process 6 2 4

PC9. identify the activities that make up the design process

5 2 3
PC10. establish the responsibility for each activity
6 2 4
PC11. identify the resources necessary to undertake the
design process agree procedures for disseminating
5 2 3
information on the designs

PC12. identify any potentially critical problems and include

contingency plans for the same 5 2 3

PC13. develop a schedule for the design process

5 2 3
PC14. agree the schedule with the appropriate people
6 2 4
PC15. establish priorities for completion of the design
5 2 3
process within deadlines
PC16. ensure that the design process complies with all
relevant regulations, directives and guidelines 5 2 3

PC17. obtain approvals of the relevant people for the design

6 2 4
plan
PC18. establish version control for the document
5 2 3
PC19. save and store the design documentation as per
organizational guidelines 4 2 2

PC20. communicate information to the appropriate people

using various company specific media 4 1 3

Total 100 38 62
CSC/N0407 PC1. obtain and review existing information with reference
Create and to the specified design requirements 3 1 2
evaluate
mechanical PC2. prepare outline ideas for the designs 4 1 3
engineering PC3. obtain agreement from relevant people 3 2 1
design options PC4. carry out the design process, utilizing the appropriate
5 2 3
technology
100
PC5. document all facets of the design activity
4 2 2
PC6. communicate the outcomes of the design process to
the appropriate people via various media used in the 3 1 2
organisation
PC7. deliver the designs in the appropriate format
5 2 3

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 Qualifications Pack for Designer - Mechanical

PC8. ensure that the design cannot be changed or amended

3 1 2
without authorization
PC9. confirm and agree understanding of the design
4 2 2
requirements
PC10. deal with problems relating to the design
3 1 2
requirements and agreed solutions
PC11. identify design options which will meet requirements
and the design Specification 4 1 3

PC12. create designs that meet the customer's requirements

as specified in the design brief for the engineering product or
5 1 4
process

PC13. apply approved general and sub-sector specific

engineering concepts, processes, principles to achieve the
5 1 4
design brief

PC14. apply the principles of dynamics and kinematics to

ensure that design options will work 5 1 4

PC15. ensure that the design options are practical

4 2 2
PC16. prepare costing’s and timescale and ensure they are
4 1 3
acceptable
PC17. obtain suitable advice and guidance to assist in the
4 2 2
design work
PC18. present the designs in suitable formats and with
sufficient information to allow the customer to assess them 4 1 3

PC19. ensure that the designs comply with all relevant

regulations, standards directives or codes of practice 4 1 3

PC20. deal promptly and effectively with problems within

your control and seek help and guidance from the relevant
4 2 2
people if you have problems that you cannot resolve

PC21. ensure that the designs are protected in line with

2 1 1
organizational procedures
PC22. obtain clear criteria on which to base the evaluation
4 1 3
PC23. obtain the necessary information from the available
4 1 3
sources
PC24. evaluate the design against the established criteria,
using appropriate evaluation methods 5 2 3

PC25. make recommendations on various design options,

and communicate the results of the evaluation to the 5 2 3
relevant people
Total 100 35 65

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 Qualifications Pack for Designer - Mechanical

CSC/N0402
PC1. use appropriate sources to obtain the technical
Make or modify 2 0 2
information relevant to the drawing to be created
2D mechanical
engineering PC2. identify design features, as appropriate to the drawing
drawings using 4 2 2
being produced
CAD system PC3. ensure that the data and information received is
2 0 2
complete and correct
PC4. establish the drawing requirements from the data and
3 1 2
information received

PC5. report and rectify incorrect and inconsistent

information in job specification documents as per 3 1 2
organization procedures

PC6. access and use the correct drawing software 2 1 1

PC7. select drafting equipment appropriate to the drawing

3 1 2
method chosen

PC8. check that all the equipment is correctly connected and

1 0 1
in a safe and usable working condition

PC9. power up the equipment and activate the appropriate

1 0 1
drawing software

PC10. customize system variables, menus and drawing

3 1 2
defaults to produce the drawing to the appropriate scale
100
PC11. develop macros as per approved procedures 4 2 2

PC12. set up and check that all peripheral devices are

connected and correctly operating and interface with ERP if 2 0 2
required is available

PC13. set the drawing datum at a convenient point 2 0 2

PC14. set up drawing parameters (eg. layers, line types,

color, text styles) to company procedures or to suit the 3 1 2
drawing produced

PC15. interpret and produce mechanical drawings, using first

angle orthographic projections, isometric/oblique
5 2 3
projections, third angle orthographic projections, sectional
views

PC16. apply drafting principles to produce various types of

drawings that are consistent with applicable standards and 5 2 3
procedures for use in various engineering activities

PC17. create a drawing template to the required standards,

which includes all necessary detail (eg.) using various 5 2 3
drawing tools

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 Qualifications Pack for Designer - Mechanical

PC18. use appropriate terminologies and techniques to

create drawings, in the required formats, that are sufficiently 4 2 2
and clearly detailed

PC19. use keyboard command and pull down menus

2 1 1
available in common CAD systems

PC20. use codes and other references that follow the

3 1 2
required conventions
PC21. draw temporary fasteners and rivets 3 1 2
PC22. draw components details and assembly drawings 4 1 3

PC23. draw piping layouts, gears and machine foundation or

4 1 3
base
PC24. draw working drawings of jigs and fixtures 4 1 3

PC25. draw detailed drawings of dies, moulds and press tools 4 1 3

PC26. dimension and label the drawing as per approved
4 1 3
procedures
PC27. create detailed views using various scales to meet job
3 1 2
requirements
PC28. ensure that drawings are checked and approved by the
1 0 1
appropriate person

PC29. produce hard copies of the finished drawings 1 0 1

PC30. check that the drawing is correctly titled and

2 0 2
referenced; sawing is correctly titled and referenced

PC31. save the drawing to an appropriate storage medium

1 0 1
(eg. hard drive, CD/DVD, external storage device)

PC32. create a separate backup copy and place it in safe

1 0 1
storage

PC33. identify component parts list with part name,

description of part, material specification or part number,
4 2 2
quantities and other details to prepare bill of materials as
per organizational guidelines

PC34. deal promptly and effectively with problems within

control and seek help and guidance from the relevant people 2 0 2
if you have problems that they cannot resolve

PC35. ensure that changes are completed as required by

2 1 1
organizational procedures

PC36. shut down the CAD system to a safe condition on

1 0 1
completion of the drawing activities
Total 100 30 70
CSC/N0408 PC1. plan the modelling activities before starting them
100 3 1 2
Make or modify
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 Qualifications Pack for Designer - Mechanical

3D mechanical PC2. use appropriate sources to obtain the required

3 1 2
engineering information
models using PC3. access and use the correct modelling software and tools
CAD system 3 1 2
PC4. check that all the equipment is correctly connected and
in a safe and usable working condition 2 0 2

PC5. power up the equipment and activate the appropriate

2 1 1
modelling tools
PC6. set up the modelling environment and select a suitable
4 1 3
template/folder
PC7. set up and check that all peripheral devices are
connected and correctly operating (such as keyboard,
mouse, light pen, digitizer/tablet, scanner, printer, plotter) 4 1 3

PC8. set the drawing datum at a convenient point to create a

modelling template with title, file number, material, date 4 1 3

PC9. establish coordinate system, orientation and views as

per the job requirement 4 1 3

PC10. create entities in 3D space as per job requirement

3 1 2
PC11. modify entities in 3D space as per job requirement
2 1 1
PC12. create 3-D views on the screen by manipulating
drawing planes and inserting 3-D geometric shapes 4 1 3

PC13. creating swept, extruded and revolved solids in 3-D

4 1 3
space
PC14. produce sectioned models (cutting planes and cross
4 1 3
hatching)
PC15. use pre-drawn library files and primitives to produce a
2 0 2
3-D model
PC16. extracting mass and area properties from solid model
3 1 2
PC17. identify and use key features of solid modelling
software package to produce models 2 0 2

PC18. perform drawing for solid modelling 3 1 2

PC19. extract physical properties as per job requirement,
including volume, mass and centre of gravity 3 1 2

PC20. take into account the following factors, as appropriate

to the model being produced 3 1 2

PC21. use pan, isometric and zoom CAD operations to

highlight design areas in the modelling environment 3 1 2

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 Qualifications Pack for Designer - Mechanical

PC22. modify parts in the assembly environment using the

3 1 2
following features
PC23. produce 3-D drawings incorporating section views with
3 1 2
all necessary annotation
PC24. produce a model for export to the following
3 1 2
manufacturing systems
PC25. produce models which comply with organizational
guidelines; statutory regulations and codes of practice; CAD
software standards; national and international standards 3 1 2

PC26. confirm that the model is as per job specifications and

contains all relevant information 3 1 2

PC27. use appropriate techniques to create models that are

sufficiently and clearly detailed 3 1 2

PC28. use codes and other references that follow the

3 1 2
required conventions
PC29. make sure that models are checked and approved by
2 0 2
the appropriate person
PC30. save the models in the appropriate file type and
2 0 2
location
PC31. produce hard copies of the finished models, with
sufficient detail to allow production 3 1 2

PC32. deal promptly and effectively with problems within

your control, and seek help and guidance from the relevant
4 1 3
people if you have problems that you cannot resolve

PC33. shut down the CAD system to a safe condition on

completion of the modelling activities 3 1 2

Total 100 28 72
CSC/N1335 Use PC1.use protective clothing/equipment for specific tasks and
5 2 3
basic health and work conditions
safety practices PC2.state the name and location of people responsible for
at the workplace health and safety in the workplace 3 1 2

PC3.state the names and location of documents that refer to

health and safety in the workplace 3 1 2
100
PC4.identify job-site hazardous work and state possible
causes of risk or accident in the workplace 5 2 3

PC5.carry out safe working practices while dealing with

hazards to ensure the safety of self and others 4 2 2

PC6.state methods of accident prevention in the work

3 2 1
environment of the job role

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 Qualifications Pack for Designer - Mechanical

PC7.state location of general health and safety equipment in

5 2 3
the workplace
PC8.inspect for faults, set up and safely use steps and
5 2 3
ladders in general use
PC9.work safely in and around trenches, elevated places and
5 2 3
confined areas
PC10.lift heavy objects safely using correct procedures
4 2 2
PC11.apply good housekeeping practices at all times
5 2 3
PC12.identify common hazard signs displayed in various
3 1 2
areas
PC13.retrieve and/or point out documents that refer to
health and safety in the workplace 4 1 3

PC14.use the various appropriate fire extinguishers on

different types of fires correctly 4 1 3

PC15.demonstrate rescue techniques applied during fire

3 1 2
hazard
PC16.demonstrate good housekeeping in order to prevent
4 1 3
fire hazards
PC17.demonstrate the correct use of a fire extinguisher
4 1 3
PC18.demonstrate how to free a person from electrocution
4 1 3
PC19.administer appropriate first aid to victims where
required eg. in case of bleeding, burns, choking, electric
shock, poisoning etc. 3 1 2

PC20.demonstrate basic techniques of bandaging

4 1 3
PC21.respond promptly and appropriately to an accident
situation or medical emergency in real or simulated 3 1 2
environments
PC22.perform and organize loss minimization or rescue
activity during an accident in real or simulated environments 3 1 2

PC23.administer first aid to victims in case of a heart attack

or cardiac arrest due to electric shock, before the arrival of
emergency services in real or simulated cases 3 1 2

PC24.demonstrate the artificial respiration and the CPR

3 2 1
Process
PC25.participate in emergency procedures 2 1 1
PC26.complete a written accident/incident report or dictate
a report to another person, and send report to person 3 1 2
responsible

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 Qualifications Pack for Designer - Mechanical

PC27.demonstrate correct method to move injured people

and others during an emergency 3 1 2

Total 100 37 63
CSC/N1336 PC1.accurately receive information and instructions from the
Work effectively supervisor and fellow workers, getting clarification where 10 3 7
with others required
PC2.accurately pass on information to authorized persons
who require it and within agreed timescale and confirm its 10 3 7
receipt

PC3.give information to others clearly, at a pace and in a 10 3 7

manner that helps them to understand
PC4.display helpful behavior by assisting others in
performing tasks in a positive manner, where required and 10 3 7
possible

PC5.consult with and assist others to maximize effectiveness 100 10 3 7

and efficiency in carrying out tasks
PC6.display appropriate communication etiquette while
10 3 7
working
PC7.display active listening skills while interacting with
10 3 7
others at work

PC8.use appropriate tone, pitch and language to convey 10 3 7

politeness, assertiveness, care and professionalism
PC9.demonstrate responsible and disciplined behaviors at
10 3 7
the workplace
PC10.escalate grievances and problems to appropriate
authority as per procedure to resolve them and avoid 10 3 7
conflict
Total 100 30 70

74