Cronacle for SAP solutions

Mail Capabilities
Production

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Course Objectives

You will be able to:

Understand the mail capabilities of the product
Configure the mail system
Use the System_Mail_Send job to
Send mail from jobs
Send mail from job chains using expressions
Create and use Mail Job Definitions to
Send formatted mail from jobs and job chains
Resend failed mail

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Mail Capabilities

The mail capabilities are provided by two job definitions,

and the Mail Job Definition type

System_Mail_Configure – detect or configure your mail

server

System_Mail_Send – send simple mail

Mail Job Definition type – send advanced mail

These are dependent on the ‘Module.Mail’ key being

present in your license

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Configuring mail

The mail system needs to be configured before it can be

used

Submit the System_Mail_Configure job, and specify the

‘From’ parameter
This is the from address that all mail from the scheduler will
use. Eg. [email protected]
This address will be used to detect the mail server

If the job runs to Completed, configuration is completed

If the job runs to Error, you will need to perform further

configuration

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Configuring mail – dealing with errors

If the mail server cannot be detected, then

System_Mail_Configure will go into Error

If this happens you will need to specify the mail

server manually
The server needs to be an SMTP mail server that
accepts connections on TCP/IP port 25
Resubmit the System_Mail_Configure job and
specify both the ‘From’ and ‘Server’ parameters
The Server can either be a name or an IP address

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Sending mail

You can send mail using the System_Mail_Send

job definition

This job definition can

Send a simple mail with a subject and text
Attach a Job file
Override the default mail server settings

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Sending a simple mail

To send a simple mail, specify:

To – the address to send mail to
Subject – the message subject
Text – the message text (or message body)

The server and from address will come from the

global settings

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Attaching files

You can attach a file to a mail using additional

parameters:
Relative job – the job to which the file belongs
Job File – the name of the job file

Relative job is used in job chains to specify the

output of another job (particularly in a previous
step)

Job file specifies the name of the job file (eg.

stdout or stderr)

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Specifying the relative job

parent
the parent job

jobId
job jobId
a specific job id

name, job number

job number in the step called name, within the
current job chain. The job must be from a previous
step

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Attaching a file in a job chain

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Attaching a file in a job chain

Runtime view of chain

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Attaching a file in a job chain

The user is sent a mail:

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Overriding the default mail settings

You can override default mail settings:

Server – specify a different server
From – specify a different from address

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Using mail for basic alerting

Mail and Redwood Expression Language (REL)

can be combined to build basic alerting
functionality

Enter expressions using REL variables in the

text and subject

Use specific error handling steps to send job

files

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Using mail for basic alerting

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Mail Job Definition

Advanced mail option

Can be used in place of the System_Mail_Send job

Allows mail template

HTML formatting
Parameter substitution

File attachments
Multiple files
Arbitrary server files
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Mail Job Definition Parameters

Mail_To:
The destination email address
Required parameter

All Job Definition parameters are made

available through the parameter substitution in
the template
${Subject} will be filled in with the Subject Job
Parameter value
${JobId} and ${JobName} are filled in with the
Mail Job Id and Name respectively

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 Mail Template

Mail Script Type

Use this script type for
Substitution all Mail job definitions.
The Job Parameter
TimeNow will be
filled in here. Default Section
JobName and JobId All text before a
are automatically section declaration
filled in. is the body of the
mail. If there aren’t
any mail headers,
Comments body headers or
Empty lines and attachments this is
lines star ting with # all that needs to be
within sections will specified.
be ignored.

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Mail Sections

Options
Options are
specified in the [Attachments]
format: Attach Job Files and
x=y arbitrary server files
No quoting of the to the mail.
text is necessary,
but options are
limited to one line.

[Headers]
Optional mail
header configuration
options. These are
passed through to [Body]
the mail system as This section allows
given. headers to be set on
the mail body.

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Mail Template - Result

Formatting Attachments
Mail has been Attached files have
received in HTML the name as defined
format. in the template.

Substitution
Substitutions are
applied.

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Mail Formatting

All text in the Default Section defines the body

of the mail

Content is in plain text by default

If the template starts with < it is assumed to be

HTML

Content-Type can be overridden by specifying

the Content-Type option in the Body section
e.g. Content-Type=text/xml

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Mail Attachments Section

Defined by the [Attachments] token

name=file reference
name is the name of the file as attached to the
email e.g. report.html
File reference can be a Job File reference or an
arbitrary server file

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Mail Attachment – Job File

name=relative job:job file

Rules from System_Mail_Send apply

e.g. report.html=Step 1, Job 1:report

report.html - the name of the attachment
Step 1, Job 1 - the relative job
report – the Job File from the relative job

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Mail Attachment – Arbitrary Server File

name=server file

Reads a file from the server file

system

Access to directory has to

be granted
Access to paths defined as registry
entries under
/configuration/mail/AccessiblePath
Example:
maintenance.doc=/usr/SAP/trans/report/maintenance.doc

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Mail Headers Section

Defined by [Headers] token

Add custom headers to the mail

Examples:
Subject=Job Report – mail subject
[email protected] – carbon copy
[email protected] – blind carbon copy
[email protected] – reply address

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Mail Body Headers Section

Defined by [Body] token

Add custom headers to the mail body

Used to set the Content-Type of the body

content-type=text/html; charset=utf-8

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Sending formatted mail in a job chain

Mail Job Definition Type

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Mail Job Definition in job chain

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Mail Job Definition in chain

Runtime view of chain

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Mail Job Definition in chain

The user is sent a mail:

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Resend Mail through Restart Behavior

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Resend Mail through Restart Behavior

The job is rescheduled until the mail is sent

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Exercises

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For more information, go to:
http://www.redwood.com
http://support.redwood.com/

Redwood Software
Waterveste 3
3992 DB Houten
The Netherlands
Phone: +31 30 635 4555

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Thank You

Redwood Software
Address Line 1
Address Line 2
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Tel:
Mob:

Name Email Address

Title www.redwood.com

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