‘Adverbs of frequency alot (off /lots (op) Label the photos (@-e) with the words in 4 Vocabulary practice ~» Page 99, Exercise 1. the box. vm ~ Adverbs of frequency goon business trips goto conferences have meetings _ give presentations He often goes to the head office. soto rade fairs eee | Soe tenn Seciersrrecte ie Careers aigor_vstlly een sometimes dovt oer never Discuss these questions with a partner. aaa o% | Do you go to conferences? ae Do you have a lat of meetings? Cee Do you give presentations? Do you go on business trips? Do you go to trade fairs? 64 Listen to five people talking about their jobs. Match the people you hear to the photos. Write 1-5 in the boxes.Action 6 EB @ Look at the adverbs of frequency in the grammar box. Then complete the sentences so they are true for you. a1 give presentations. at write emails in English. Br go on business trips. 5 work at home, aa _.. work in the evening. b 65 Listen to an interview with Veronica Stephens, a television producer. How often does she do these things? Tick (V) the boxes. always usually often 41 works for television companies in japan [] oO 2 works with presenters from Japan meee) 3. makes programmes in English feet) ta) 4 works with a team from Japan sel eee ee et 5 works with a team from the UK pees oO 6 goes to Japan on business (eal ofa) nee ¢ Work with a partner. Make sentences about Veronica. She usually works with television companies in Japan. a 66 Listen to Stuart Compton talking b to a colleague about work. Are the sentences true (T) or false (F)?, 1. He doesn't have a lot of meetings. 2. He travels a lot on business, 3 He doesrit make a lot of phone calls. [] 4 He sends alot of emails a i a lot (of) / lots (of) , a a lot offlots of + noun We have a lot of customers In France. We have lots of customers in Italy too. {@ lot of / lots of = a large number) verb +a lot | go abroad a lot. ( often) sometimes never 3 Ea 3 o 0 i eee 3 oO oO (eter et Oo a 67 pRomunciaTion Listen and repeat. How do you say of in the sentences? 1. I have a lot of meetings, 2 | don’t give a lot of presentations. 3 Do you go to a lot of conferences? Grammar practice --> Page 99, Exe Communication practice 16 ~-> Page 81. Work with a partner. USEFUL LANGUAGE Do you often travel on business? | | don't often go abroad on business trips. often send emails to foreign colleagues. | I make a lot of international phone calls. | sometimes go to trade fairs and conferences. [never give presentations in English. | go to a lot of meetings in English.the meeting. Fill in the gaps. having phoning working moment now moment this to Emma sim Emma Laura Chris Emma Chris sim Emma sim Chris Emma Chris Emma Vocabulary practice ~ Exercise 3. mat ETURTUME Present continuous SrrerTIFTag Time references to the present 68 Listen to the conversation in Emma, tm *_aving. a meeting at the? with Laura and Chris. Right. Youte on the loud speaker. OK. Hi everyone. Hello, Emma. ‘Are you having a good time in Istanbul? Oh, it’s great. Really good. The only problem is, fm 3. 1'm sure you aren't working all the time! Emma, we're # about your project. Can we ask you one or two questions? Sure. Go ahead, OK. Chris? Yeah. what's your team doing Emma? Well they arett working atthe - Theyire having Huneh What are Jim, Laura, Chris and Emma doing at the moment? No, | mean on the project. What ‘Write the correct form of the verb. Refer to the conversation are they working on 7. in ta again, if necessary. week? On ight Um Wet 1 Jim, Laura and Chris are in the office this morning. cate grordine on They're having a meeting. (have) installation number six. We're Emma isnt in the office this week. just finishing the testing on that on a project in Istanbul. (work) ~ that’s the last job .. 3. Emma's in Istanbul Sheie 99) Emma's at work at the moment. a phone call. (make) Emmals colleagues are having lunch. the moment. (not work) Laures in a meeting. She lunch at the moment. (not have) Jim, Chris and Laura are talking. Emma questions. (ask) Emma and her colleagues are on the last job. the testing. (finish)d 69 PRONUNCIATION Listen and repeat the sentences. How do you say -ing? ’m having a meeting. What's she doing? She isn’t working today. We're all working on the project. Are they having lunch now? What are you doing? @ Grammar practice --» Page 99, Exercise 4, Action 6 Present cantinuous Positive Pm working on the report now. She's making a phone call. They're having lunch at the moment. Negative Pm not having a coffee at the moment: He isn’t making a phone call. oR He's not making a phone call. We aren't working today. oR We're not working today. Both forms of the negative are in common use. Questions What's she doing? (What's = What is) What are you doing? | Is he having a meeting? Are they working on the project? 70 Listen to the telephone conversations. What are the people doing? Complete the sentences. Steve's Olivia's Colir’s Nadia’s Paolo's having lunch Sylvia's Communication practice 17. Student A Page 81. Student B -»» Page 90. Talk to a partner. What are you working on at the moment? USEFUL LANGUAGE He's in a meeting this morning, They're having a coffee at the moment. What are you doing now? I'm not in the office today. We're working on the new project this week. 39Sports and leisure activities 2 Read the text. Can you buy For Dummies books in your country? b Answer the questions. 4 What is ‘spare time’? 2. Why do people buy For Dummies books? 3 What kind of people buy For Dummies books? = ....guéar. 4 Is the For Dummies seties successful? sanntnmeetor the Resto? J What do you do in your spare time? Not e lot? Are you looking for a new hobby? Ifyou are, then a good place to start is the For Dummies books. The hooks teach you how to do hundreds of things, from American football to Chinose cooking. For Dummies books explain all the basics in simple language, so they're perfect for absolute beginners. The black and yellow books now have hundreds of tiles in 39 languages. With 100 million copies in print, is obvious that free time is big business © Match the words to the activiti pictures. in the aerobics basketball chess cycling fishing football guitar running skiing swimming walking weight training4 71 Pronunciation Check your answers. Listen and repeat. Are any of the words the same or similar in your language? Is their pronunciation different in English? B: 72_ listen to two colleagues talking about leisure. Which activities from 1¢ do they talk about? b 72 Listen again. Complete this extract from the conversation. A Don't you like * B I hate # A Oh, | love 3. as well. Not if you cart 4 ' No, that’s true! « Its good for you, ¢ Fill in the gaps. Then make four sentences that are true for you. like don’tlike love hate @ 11 ..tove.... skiing! @: : walking @:: sinning @:: vain g \ I hate walking. | like skiing. d_ Grammar practice ~-» Page 99, Exercise 5. Action 6 Look at the photos. Can you guess what the people do in their spare time? f 73. Now listen to the people and fill in the gaps. q 1 Iplay do | g0 2 I play 2 | do 1 g0 3 I play 2 5 I play the | g0 ( go/ptay/do 2) | go + nouns with «ing | play + sports, games, musical instruments | do + aerobics, weight training & Vocabulary practice --» Page 99, Exercise 6. ‘Communication practice 18 -~» Page 82. ‘Work with a partner. USEFUL LANGUAGE What do you do in your spare time? | go cycling. 1 do aerobics. | play footbalithe guitar. Loveflixefhate swimming. re: PERTTEMN Prepositions with times and dates Vee eusuca nuts Rretetim Months Days ( FEBRUARY | (MARCH ( APRIL [MT WTFs s| | |MTWTFss j1 294567] |1234567]| 1234 89 WURBU $9 wNBRBM) |5 6789 WH 15 16 17 18 19 20 21) | 25 16 17 8 19 20 21) | 12 13 14 15 16 17 18 | 22 23 24 W 2% 27 2| | 22 23 24 2 26 27 28) | 19 2 21 22 23 24 25 | 29 30 31 26 27 28 29 30 Hh 2 7% isten to our short conversations. b 75. Listen and repeat the months. When do the people arrange to meet? Mark January February March April May June ‘the four dates on the calendar. July August September October November December c 75 PRONUNCIATION Listen again and fill in the chart, 200 ° 00 00 00 January ( Dates We write: We say: | May 11th May the eleventh 11th May the eleventh of MayVocabulary practice -~» Page 100, Exercise 1. 76 Listen. Write the days in the order you hear them. Monday Tuesday Wednesday 7 hursday Friday Saturday Sunday Wednesday 5 1 2 x 3 = 4 77 Listen and repeat. Practise saying the days of the week. Work with a partner. Look at the calendar. You say a date and your partner says the day. Change roles. A The twelfth of January. B Tuesday. 74 Listen to the conversations in 1a again, Fill in the gaps in the sentences with sat, in or on. 1 I'm free af the end of January. Yes, | can make it... the twenty-eighth. 2m free ___. February. V'm busy ..... the beginning of February 3 Are you free... the middle of March? No, I can't make it .__. Friday. 4... the morning? nine o'clock? Prepositions with times and dates Tuesday July 9th (dates) in March (months) summer (seasons) the middle of . the morning/afternoon/ evening at ten o'clock (times) | the beginning/end of | night the weekend | Christmas Meeting 7 Grammar practice > Page 100, Exercise 2. Vocabulary practice > Page 100, Exercise 3. | ‘Work with a partner. Student A points to one of the phrases and Student B asks a question. Take it in turns. A Friday. B Are you free on Friday? Tuesday end of March the morning six o'clock Friday two o'clock middle of December August 10th the weekend the evening 78 PRONUNCIATION Listen and repeat. How do you say -th at the end of the numbers? What about the twenty-eighth? ''m free on the fourth of February. Friday the twelfth? Yes, the seventeenth of May is fine. No, | can't make it on Friday the thirteenth, So, Monday the fifteenth, Communication practice 19. Student A Page 82. Student B -~> Page 90. USEFUL LANGUAGE When can we meet? When are you free? What about the tenth of June? That's fine No, 'm busy on the tenth, | canfcan't make it at the end of June. V'm fiee at the beginning of July. I'm busy in the middle of July. What about the first week in August?© DCO ra nicl) Pes Cos Seren ag Present continuous: future arrangements Who...? Why. Travel language a 79. Listen to Gary Lipton talking to a colleague about his plans for a business trip. Fill in the gaps in his diary. May Monday Tuesday Wedinestiay Thursday Friday Saturday Sunday Paris London Chicago London Fight LA 9.00 om > Arrive New York S25 pm New York lS pore > 3 Arrive + 62S am Mesting - Tanya Dolan, 9.00 am Meeting ~ Suz Redmon, 7.00 om Meeting - James Barker, 30pm Train (Eurostar) To? oa) Hotel Citodelle Powis Powis Return To 3 lon Flight shonden 4.35 om > Seen 7100 ppm Chicoge 1045 pm > 2 LM 1225 om b- Read Gary's diary again and answer the questions. 1 Is Gary leaving LA on Tuesday? 2 Where's he changing flights on the way to London? 3. Is he taking the train to Paris on Wednesday? 4 In Paris, which hotel is he staying at? 5. Is he coming back to London on Saturday? 6 Is he arriving in Chicago in the morning? In the sentences Gary Lipton describes his travel plans. Fill in the gaps. take arrive change come back leave stay 1 | int leaving Los Angeles on Monday 21 the train ~ the Eurostar 3° Thent iin Paris for three nights. at back to London on the train 51 in LAin the midele of the night 6 Then, on the flight home, | in Chicago.Present continuous: future arrangements Meeting 7 Who ...? Why ''m flying to London on Monday. ‘She's meeting a colleague this afternoon. They're arriving tomorrow. We're having 2 meeting at four o'clock. ieee) 79 Listen again and check your answers. Vocabulary practice --» Page 100, Exercise 4. Grammar practice ~» Page 100, Exercise 5. Can you complete these questions from Gary's conversation in 1a? How When Where Who Why 4 When ate you going to Europe, Gary? Next week? ate you going? To the London office? ate you meeting? Tanya Dolan again? ate you going to Paris? On business? are you travelling to Paris? Are you driving? 79 Look at the transcript on page 121 and listen to Gary's conversation again. Check your answers. 80 PRONUNCIATION Listen and repeat. How do you say the underlined words? Who's she meeting? Who are you travelling with? Who's coming to the meeting? Why are you leaving early? Why's he going to London? Why are they staying in that hotel? Who are you working with? im working with John. Who's going to the meeting? ‘Anne, Peter and Ken. Why are you going to Hamburg? I'm going to a meeting. Why's he taking the train? Because he doesn't like flying. Seer Work with a partner. Look back at Gary's diary. Ask and answer questions about his trip. A. When's Gary leaving/arriving in ..2 He's leavingfarriving at .. « What's he doing on He's fivingimeeting/going .. Where's he ..? / Who's he ..2 / Why's he 22] Hows he ..2 Communication practice 20, Student A « Page 82, Student B -~» Page 90. Talk to other students. Find out what arrangements they have for this week. USEFUL LANGUAGE. Where are you going? Why are you going to Milan? When/What time are you leaving? Who are you meeting? How are you travelling? I'm leaving London on Tuesday. ‘’m arriving/changing in Paris. She's staying for a week He's flying. Theyte taking the train,TIME OUT COON would like to wont to Secret a Talk to other students about train travel. How often do you travel by train? Do you like train travel? Do you usually reserve a seat? Assistant Gary Assistant Gary Assistant Gary Assistant Gary As Gary Assistant Gary Assistant Gary | Assistant Gary Assistant c at b Gary Lipton is buying a Read the conversation. Fill in the gaps. Hello. Hi, I'd like to book two seats to Paris, please. For tomorrow. Att what time? ‘At about 5.00 pm. | don’t have a timetable. 2 's.a train at 17.15. te in Paris at 20.55, local time. Right. OK, 4 ’s fine. Would you like to travel first class or standard class? Standard. ‘And would you 5. a single or a return ticket? ‘A round-trip, please. When would you like to & back? | want to return on Saturday, but | don't know what 7 Do you want to book the return trip now? IF | reserve a seat, ® | change the reservation? With a standard fare, you can change or cancel the booking, yes. to book = t OK. How 9 is the standard Peon fare, then? a booking = 2 (One moment. a ticket price = a Listen and check your answers. et for the Eurostar, d_ Fill in 1-9 with words from the conversation ina, 1 a onesway ticket (US) = a _ single (UK) 2 a round-trip ticket (US) = a un 3. allist of times (of trains) = a 4. the time at the destination 5 to come back = to ‘ 7 8 ° normal (ticket, class) e 82 Check your answers. Listen and repeat. Vocabulary practice ~~» Page 100, Exercise 6.g 83 PRONUNCIATION How do you say to in these sentences? Listen and repeat. 1. I'd like to book a seat. 2 When would you like to come back? 3. Iwant to return on Saturday. 4 Do you want to book the return ip now? want to + infinitive / would like to + infinitive 4 like to book a seat. I want to book a seat When would you like to leave? | When do you want to leave? | | Note: would like to is more formaypolite than want to. hh Grammar practice ~-» Page 101, Exercise 7. Meeting 7 ‘84 Listen to this customer booking a train ticket. Complete the information (1-8). Destination Birmingham Ticket (Single/retun): Leaving on (day) Leaving at (time): Returning on (day Returning at (time): Class: Face £ b Work with a partner. Look at the transcript for 2a on page 122 and practise the conversation, Communication practice 21. Student A ~ Page 82. Student B ~-> Page 91. USEFUL LANGUAGE Vd like 2 return to (Birmingham), please. Would you like to book/reserve a seat? ‘When do you want to leave / come back? Do you want to travel first class or second/standard/economy class? How much Is the standard fare? Can | change my booking/reservation? Tickets a single ticket (UK) / a one-way ticket (US) return ticket (UK) / round-trip ticket (US)8 | Reporting eu eaeg ae (ed Rivet et sa) Time references to the past 85 Listen to Hanna Day talking to a colleague about a trade fair she visited in India. Underline the correct words. 1 The trade fair was yesterday/last week. The trade fair was quitevery good. There were about 100/400 companies at the trade fair. Hanna was in Calcutta last yearftwo years ago. The trade fair in Calcutta was/wasn’t very big. Hanna and her colleagues were/weren’t in the same hotel. Can you complete these questions from 1a? Fill in the gaps. how was many were where Were you at the trade fair last week? was it? Delhi? was it? OK? it big? companies were there? Listen again and check your answers. be:past simple How many...? 86 PRowuNciaTion Listen and repe: How do you say was(a’t) and were(a’t) in these sentences? 1 Were you at the trade fair? fa! Where was it? It was big. fol | wasr't there last year. Jol There were thousands of people. fal We weren't in the same hotel. be: past simple Positive The conference was good last week. ‘They were in the same hotel Questions How many people were there? Was John there? Negative The big companies weren't at the trade fair. The presentation wasnt very good. Grammar practice -~» Page 101, Exercise 1.Work with 2 partner, Talk about where you were: yesterday evening last Saturday «a week ago Time references to the past Tuesday March last week/month/year summer Christmas two days three months ago | a year | & Vocabulary practice > Page 101, Exercise 2. Make sentences. Use the words in brackets and past time expres: 1 Today is Thursday. (Monday) Monday was three days. 2) I's November. (October) ns. 3. This year. (2001) 4 Its Friday, (last Friday) 5 Today is Thursday. (Wednesday) 6 This month, (May) (080 To: Luke Roscoe From: Hanna Day ‘Subject: trade fair report Dear Luke, Gia ''m now back in Vancouver after my trip to Delhi. The trade fair * ‘about 400 companies. There * Reporting 8 Communication practice 22. Student A « Page 83. Student B --» Page 91. Look again at your information from Communication practice 22. Write an email telling your boss about the conference/ training course you went to. Use the email in Exercise 2 to help you. To: From: Subject: Dear . USEFUL LANGUAGE How was the trade fair last week? It was/wasn't very good, There were a lot of people there. ‘There weren't a lot of new products. ‘Where was it? ‘Who was there? ‘Was the meeting long? How many people were at the meeting? Time references to the past yesterday, last Friday, last week, last month, last year, three days ago Read this email from Hanna Day to her manager, Luke Roscoe. Fill in the gaps with the correct form of be. very good. It only allot of big sales presentations. But there ® 1 vary good presentation, by Mercury Consulting, on new technology. I'm writing you busy? a abig event —there + two new products at the show, so there 5 ‘a report about It at the moment. | can send you a copy later this week. How 7 business last week? & Regards, Hanna PS: Edwin Palmer? at the trade show. * he in the office?CULL Past simple: regular verbs COEUR TC! me Seetiinurg Business trips 87) Listen to Martin Berg giving an update to his manager, Hanna Day, about his business trip last ‘week. Was it a good trip? 87° Listen again. Are these sentences true (1) or false (7 1. Martin travelled to Mexico on Thursday. 2 He worked all day on Friday. o 3 He stayed in a hotel near the office. o 4 Martir’s presentation started at 9.00. Qo d 5 The presentation finished at 9.30. Oo 6 This morning, Miguel phoned Martin. oO e 87 Listen again. Underline the correct words in these sentences about Martin. 1 He presented / didn’t present the businéss plan. 2 He talked about / didn’t talk about the cost of materials. 3. He discussed / didn’t discuss suppliers with Miguel. 4 He visited / didn’t visit the factory. 5 He looked at / didn’t look at the new production tine. 88 Listen and check your answers. Practise saying the sentences. Vocabulary practice --» Page 101,Past simple: regular verbs Positive (infinitive + -ed) | presented the business plan last week. She emailed the report yesterday. Questions (did + subject + infinitive) Did you receive my email yesterday? What did they discuss at the meeting last week? Negative (didnt + infinitive) | didnt talk to Jenny. She didn't phon Se Tee ce) f Can you complete these questions that Hanna asks? 1 when / you [arrive ? When did yows aie? 2 where / you / stay ? 3, you / talk about the cost of materials ? 4 you f visit the factory ? g 89) Check your answers. Listen and repeat. h Make sentences about Martin's trip. Practise saying the sentences with a partner. Martin didn’t work on Thursday, Martin / work / Thursday he / attive / evening he / talk about / plan Pedro / talk a lot he / visit / factory look at / production line stay / Socorro Hotel ‘Miguel / phone him / yesterday x CRRA Grammar practice ~» Page 101, Exercise 4, Reporting 8 90) pronunciation Listen and repeat these verbs in the past simple. How do we say the -ed ending? Fill in the chart. phoned talked presented looked visited emailed discussed worked stayed finished travelled received needed started i ha talked | presented ‘Communication practice 23. Student A> Page 83. Student B -~» Page 91. Talk to a partner. When did you last: work late? stay in a hotel? use a fax machine? travel by train? visita client? travel abroad? USEFUL LANGUAGE I talked to Ken and Gloria at the meeting yesterday. We talked about the business plan. Did you discuss the targets? | presented the new product at the meeting. We didn’t look at the new price list,ss oo | ce et COUT Past simple: irregular verbs Srlccitag Holiday and travel language Match the groups of words to the photos from b ‘91 Listen to Hanna Day talking to her a holiday brochure. Use a dictionary to help you. colleague, Steven Croft, about his holiday on Write 1-5 in the boxes. the Greek island of Crete. Tick (/) the correct answer: a, b, or both, 1 He travelled to Crete by ... a plane. [7] b ferry. Z] 2. On Crete, he stayed in a ahotel.[] b an apartment. [] 5 rent. car) travel around) go sightseeing | Ba ere eee x Sa a bars. []_b restaurants. [7] 4 He travelled around by .. acar[] b bus.[] © Vocabulary practice ~~» Page 101, Exercise 5. 4 apartment) hotel | campsite| d 92 PRONUNCIATION Listen and match the words to the correct stress marks. Then listen again and repeat. cpaimens \ 8 00 sightseeing ¢ 000 hotel © 00000 ae 93. Listen to sentences from the conversation in 1b, Match the sentences (1-12) to the irregular verbs you hear (2-0). es 1fAoso so i 20 «oO &o g 230 70 ng so ef nog a ate b bought ¢ came d cost e drank F drove g flew h had i left | saw k took | went b Can you write the infinitives of the verbs in a-l? eat b a « d e ‘ 8 h i i k tPast simple: irregular verbs The past simple form of some verbs is irregular. You need to lear them. See the list of irregular verbs on | page 115, | € Grammar practice ~-» Page 102, Exercise 6. B Look at the receipts and papers from Steven's trip. Ask and answer questions with a partner. ‘A When / What / Where / How (much) did he Reporting 8 Talk about past holidays with a partner. Where / What / How did ..2 USEFUL LANGUAGE. Did you fly or did you take the ferry? I rented a car, and travelled around, We went sightseeing. I had a week relaxing and sunbathing on the beach, We didn’t stay at a hotel. We were on a campsite. What was the nightlife like? Were the bars B He. and restaurants OK? ‘Communication practice 24. Student A - Page 83. Student B ~~» Page 91. | CCR CN Pn cana @ C136 | Vancouver (8C) Toronto Pearson (ON) | May $ 06:00 13:27 C872 —_| Toronto Pearson (ON) —_| Frankfurt (FRA) May 5 17:15 07:00 Ac9206 | Frankfurt (FRA) Athens (ATH) May 6 08:05 12:50 ‘Ace201 | Athens (ATH) Frankfurt (FRA) May 20 | nner ‘c873.—_‘| Frankfurt (FRA) Toronto Pearson (ON) | May2 Bill No. 1897465 Room No. 108 -=-ToRONTO PEARSON AIRPORT Name; Steven Croft Nationality: Canadian (OMICH bed s Hore, Attvaldate:ay¢ Departure date: ay 1 cHrcKen San 5240 1 MINERAL WATER ete (Creriod us bev. Crate, aay i fue. Athens OIE next dow 19 Dep. Chavo. 20045 Sara Restaurant (pm. SOUR ORDER: Mau ITH ~ 9.19 | Communication Conny ee eurait CUE aS UCLe a Can you match the words to the documents? agenda barchart graph minutes pie chart schedule table 1 barchart 2 3 a 4 5 6 94 Check your answers. Listen and repeat. 2 Stocks ther 11% Anston Fabrics | CP No ‘Aquarus iP Yes i 4 Total Stock z90004 Tee 7 19 2 Past simple: irregular verbs Serectietim Documents and attachments Stock (by Product Cod oer Ze" 25 2729 Object pronouns © Vocabulary practice --» Page 102, Exercise 1. d_ Read the emails and answer the questions. Why is Carla sending documents to Tim? How many documents are attached in Carla's email? Does Tim have a copy of the minutes? 4 Who has copies of the schedule for the new warehouse? ‘| Warehouse Zone § | Design Phase Design Consultation Revisions Final design a Feb Mar Apr May. Points 41) Warehouse Zone 5 2) Stock information iscuss at the meeti 7 1 Paro Peco te feces Alpariorare 0% 2 Ace Dapen Dine re Presented the Me 5 projectDear Tim, Please find attached the agenda for the meeting next Tuesday. | also attach other information you need for the meeting: a pie ‘chart of products, a bar chart of stocks in the warehouse, a graph of stacks for last month, and a table of customers. ‘Alex wrote the minutes forthe last meeting — | thinkin sent them to you. But if you don't have them, just @sk'him toemail you a copy. Best regards, carla Dear Carla, ‘Many thanks forthe information. | read all the attachments this morning. | saw Alex yesterday, and he'gave me the’minutes. But | don't have a copy of the schedule for the new warehouse, Alex told me he thought you had the schedule, Could you'send ‘ittome? Rogards, Tim oso Tim, 1'm afraid | dor't have the schedule. But | spoke to Alice Draper, the project engineer, and she said she's bringing copies tothe ‘meatingorall OF US. She wants to give a presentation about the project, and she'd lke to tak about the schedule then. But if you need a copy before the meeting, Youean ‘contactiner: Her email address is [email protected] Carla Communication 9 ~ (Object pronouns ) mtbr hencnnecie estes! I>me you>you he>him she > her it>it we> us they » them | Look at the grammar box. Then read the phrases 1-7 and find them in the emails (highlighted). Who or what do the underlined words refer to? Choose from these people or things. ‘Alex Tim Carla Alice the minutes the schedule 1. he sent them to you. (them = the minutes) 2 «ask him to email you @ copy. (him = nae) 3. ask him to email you a copy. (you = 4 he gave me the minutes. (me ) 5 Could you send it to me? (t= ) 6. she's bringing copies to the meeting for all of us. s Buty and ) 7» you can contact her. (her = ) Grammar practice ~~» Page 102, Exercise 2. Read the emails again. Find the past simple form of these irregular verbs. 1 give gave 6 send 2 have 7 speak 3 read 8 tell 8 SAY 9 think 5 see 10 write 95. Check your answers. Listen and repeat. Grammar practice ~-» Page 102, Exercise 3. ‘Communication practice 25 ~~» Page 84. Work with a partner. USEFUL LANGUAGE Lattach the minutes of the meeting. Please find attached my report of the tri | carrt read the attachment. Could you send me the schedule? Many thanks for your message. 55Seed @ Do you or your colleagues speak English on the telephone? Who do you speak to? b Complete the questionnaire. Tick (/) the boxes. ' a ee Le IN ENGLISH Quite difficult Difficult fe ee eee Fees Work with a partner. Talk about your answers. [Ej a 97° Listen to three telephone calls. ‘Are these sentences true (T) or false (F)? Call 1 1 Louise is out of the office. Rob says he'll call Louise back. L] d 96 Listen to a woman phoning the reception at APC Ltd. Answer the questions. 2 1 Does the receptionist take a messager ; Call 22 ob leaves message. a 2 Does he fake the womas name ; a peeices teases 4 Rob leaves his phone number. L } Be eae ee Teer eee Call 3 5 Louise phones Rob's extension. Q 4 oes he ask her to cal back? 6 Rob thanks Louise fore eat. — e fim Listen gain: Complain the message: b Fill in the gaps to complete the telephone calls. afraid busy calling could hold moment back speaking who's MESSAGE ron, Aupré Tones. call Reception Hello. Camden Marketing. Rob Hello. *_ Could... | speak to Louise Miller, please? Reception calling, please? Rob Rob Sears, Reception Her line’s 3 at the moment Rob Oh, right. Um ... OK. I'll call back later. Reception OK. Rob Bye, Reception Bye.call 2 Reception Hello. Camden Marketing. Rob Hello. Louise Miller, please. Its Rob Sears. Reception One 4 + please. I'm 5 she's still on the phone, Would you tke to Rob Um ... Could you ask her to call me back? Reception Yes. Rob She has my number. Reception Could | take your name again? Rob Yeah. Rob Sears. SEARS. Reception OK. I'll ask her to call you 7 Rob Its quite urgent. Reception OK. I'll give her the message as soon as possible. Rob OK, Thanks very much, Bye. Reception Bye. call 3 Rob Hello. Louise Hello. Is that Rob? Rob Yes, Louise Hi, Rob. It’s Louise. Rob Oh hi, Louise, Thanks for 9 back. Louise You're welcome. What can I do for you? c 97 Listen to the telephone calls again, Check your answers. d 98 Listen and repeat the sentences. Then, in pairs, practise the conversations in 2b. 1 Who's calling, please? Her line’s busy at the moment, ‘One moment, please Would you like to hold? A Is that Rob? B_ Yes, speaking. 6 Thanks for calling back. @ Vocabulary practice » Page 102, Exercise 4. Communication 9 a Complete these sentences from the conversations in 2b. calla (a back later. arania call 2 (2 her to call you back. ) GC her the message ») as soon a5 possible ) b 99 Listen and repeat the sentences in3a, will: spontaneous decisions and offers MU give her the message. She'll call you back. (rll = 1 wit Note: We use the short form Cl) when we speak. © Grammar practice ~-» Page 102, Exercise Communication practice 26. Student A ~~» Page 84, Student B --» Page 92. USEFUL LANGUAGE ‘Who's calling, please? Is Erie Blane. 1s that Tom? Yes, speaking. Could | speak to Ann, please? Sony, 'm afraid she's out. Can | Could you take a message? Ill give him the message. Could you ask her to call me (back)? Hl call back tater Could | take your name? Her line's busy at the moment Would you like to hold? 87Ba Cola Cd GRAMMAR weather and climate voccousry [Eee EB 2 Read the emails (a-<) from three colleagues. What subjects do they write about? you. One person lives in Manila, one lives in from which city? 1 is from Manila, is from Milan. is from Moscow. Look at the pictures of different types of weather. Find words in the emails to fill in the gaps. ae 1 its savy, 3 Isc. 5 Ws, 6 Its w, q 4100. Check your answers. Listen and repeat. Review of present and past tenses b Read the emails again. Use a dictionary to help lan and one lives in Moscow. Which person oso Dear Celia and Alex, I nope you had a good weekend. | wanted totake | the kid tothe park, bt the weather was miserable. Itwas cold (two degrees) and foggy all day on Saturday, then it rained all day on Sunday. Typicel weather for the season. And now I'm back at work, its @ beautiful sunny day! ‘What's the weather lke with you’ Are you both OK for the conference call later today? Seb oso Hi Seb, Yes, I'm OK for the call I's cloudy here this morning, and it’s raining a bit I's very hot | ‘and humid, though. It looks like well got « thunderstorm. I'm actually pleased to be in 2 cool office, with air-conditioning! The system in my apartment isn't working, Celia i oso | don't have air-conditioning at home either, Celia, But its minus 18 degrees here at the moment, so i's not a problem! I's quite windy 2s well, so i feels ‘even colder Seb, you said it was ‘cold’ on Saturday (wo degrees). Here, when the temperature’s about zero and i's snowing, paople say it's ‘warm’! | guess two degrees is ‘absolutely freezing’ for you, Celia! | ook forward to the conference call later. Alexe Now find words in the emails with the same meaning as 1-5. 1 very nice = beautiful 2 horrible = m 3. quite hot = w. 4 quite cold = c 5 one below zero = m one f 401 Check your answers. Listen and repeat. & Vocabulary practice -~-» Page 103, Exercise 6. 102 Nigel Baker is on a business trip in France. He's having lunch with his colleague, Olivier Menard. Listen to their conversation, then answer the questions. What's the weather like today? What city are the colleagues in? 3 What's the Mistral? ‘4 What's the weather like in London today? b Complete these sentences from the conversation. Put the verbs in the correct tense. 1 It ruined! _ nearly every day last week. (rain) 2. You sometimes ‘one or two wet days. (get) 3. The sun today, that’s the main thing. (Shine) 4 The waiter with our bottle of water. (come) 51 here once before, about two years ago. (come) 6 Before, when | lived in Paris, | always winter (hate) a cold wind, sometimes, (get) there at the 7 We 8 Apparently, it moment. (rain) Communication 9 c 4162. Listen to the conversation again and check your answers. Review of present and past tenses \ Present continuous Its raining at the moment. Present simple It rains a lot in winter, Past simple It rained yesterday. d- Grammar practice > Page 103, Exercise 7. EE} communication practice 27 -~» Page 84. Work with a partner. Talk about the weather in your country/ region. What's the weather like today? What was it ike yesterday? What's the weather usually lke in: January? April? August? b Talk about your past experiences of extreme weather: + very hot weather © very cold weather ° heavy snow © heavy rain © strong winds USEFUL LANGUAGE The climate It rains a lot in the UK in April. Its often foggy in November. The weather now Its freezing, Its snowing. The weather in the past It rained last night. It was windy yesterday.10) Progress oO MCs nu) SUC Cons Reece g) Comparing products and services Airbus A380 Airbus A380 or Boeing 747? The BIG question Inthe 20th Century planes got bigger, and | aneiggs tan ne 7477 Te ante cet queron andl bi Because of the high costs, the development of new planes is flew faster, further and higher. But today, a | Remus ots Hohn new word is in the air: ‘cheaper’, What does Airbus thinks bigger is better, and is spending billions of ‘this mean for planes in ‘the 21st Century, and euros on its new A380 Super Jumbo, with 550 seats, But for the two big companies that make them: — | Boeing thinks its 747 sil has a future, and doesn’t want to Airbus and Boeing? ‘spend bilions of dallars on a new, larger model. Large planes: area big percentage ofboth tems’ business. At prsent, each On paper, an easy way to make the cost offing lowers to | company has about 50% ofthe world market for passenger ‘build bigger planes. One large plane with, say, 400 seats, is planes. If the A380 is safe, reliable and more economical than less expensive tof than two smaller onés with 200 seats. the 747, then Arbus can become the markat lear But the ‘This was why, in 1969, Boeing built its first 747 Jumbo Jet, first A380 has serious technical problems or, worse, safety for 400 passengers. Boeing's more modern Jumbo, the 747- problems, then the future of the Super Jumbo — and the 400, sil has good sales today, But ist economical to bul | future of Arbus ~ isn question Boeing 747 Ey a. Read the article. use a dictionary to help you. 2 Concorde was very fast, but cost a lot to Then underline the correct words so that the fly. It wasn't very sentences are true, 3 Plane crashes are rare ~ fying is a very 1. The Airbus A380 is a very large/small plane, ay to: tae 2 Today, the first 7475 are quite moder/old. 4 In the at technical, problems ara 3. The A380 project is cheaplexpensive. 5 Passengers want to arrive on time ~ the 4 Boeing is/isn’t building a new Super Jumbo. : 7 i want a service. 5) Airbus has halfa thie of the world market. Ciaaiaeae a 'b Fill in the gaps with the adjectives. ions of dollars to develop. 7 Planes are to land when its dangerous difficult economical easy very windy. expensive cheap low reliable safe 8 Computers help to make a lot of jobs quite eee for pilots. 1 Airlines want __ ow costs and passengers € Vocabulary practice --» Page 103, Exercise 1. want tickets, 60Fill in the gaps. Choose from these words. cheaper easier larger lower more/less dangerous more/less economical more/less difficult more/less expensive 1 ts less expensive, = tes cheaper 2 its bigger. = e's 3. The cost is higher. = It's Its safer = It's 5 Its less difficult. = It’s It costs less to use. = It’s b 403 Check your answers. Listen and repeat. ¢ Write the irregular comparatives for these adjectives. You can find them in the text. Progress 10 f Make sentences using comparatives. 1. the Airbus A380 / large / the Boeing 747 The Airbus A380 is larger than the Boeing 747, 2. the 747-400 / modern / the first 747 . 3 modern planes / economical / older ones 4 air travel / safe / road travel . 5 flying a plane / difficult / driving a car . 6 because of computers, modern planes / easy / fly & Work with a partner. Compare these products. 1) far 2 ©) good 3 @) bad Mii Porsche 4 EEEEBH Check your answers, Listen and @ 205 Shelley Spears works for the airline JetNet. repeat. Listen to her giving a presentation to her colleagues. a What are the advantages and disadvantages of ee economy class? Make notes in the chart. Short adjectives cheap > cheaper fast > faster Long adjectives ©) difficult » more dificult: © expensive > less expensive Imegular adjectives good > better bad > worse far> further than The Airbus A360 is bigger than the Boeing 747. e Grammar practice --» Page 103, Exercise 2. ‘Advantages: Disadvantages b Can you add anymore advantages/disadvantages to the chart? Communication practice 28 --» Page 85. Work with a part USEFUL LANGUAGE Planes are safer now than they were. The new model is more economical, but | think its less reliable Ticket sales are better/worse than last year. The disadvantage is the higher cost. The advantage is that its cheaper.eo SOMO urseecy ; Mectiteeg Opinions Ell 2 Read the article. circle the correct answers. The European Transport Race: eons ede Catae nara nc esce heats aa large airline a low-cost airline, 2 Where's there most competition between airlines? a long flights » short flights 3. What’s an advantage of low-cost airlines? a cheap fares b big meals 4 Some people prefer high-speed trains because they are: a cheap convenient 5. Seats in TGV trains are: a comfortable b small b Complete the sentences with upesativesUse the arecte'ts hela ig planes are the safest way to travel, big safest businesses. In Europe, the largest companies, Air France- Seite KLM, British Airways and Lufthansa, are finding it difficult to make 1 The sufést__ way to travel is money from shorter fights. The problem is competition — by plane. (Safe) in the air, and on the ground. 2 The TéV is train Low-cost airlines, such as Ryanair and easyJet, are winning more in Europe. (fast) and more customers on short European routes. Most flights in Europe are less than 1,000 km, so there’s @ lot of business to win — and lose. Low-cost airlines often don't fly to the nearest airports to big cities, but their passengers are happy to travel further out of town to get the cheapest fares. And when they pay peanuts for their 3. Air France-KLM is airline in Europe. (large) ‘4 People often want to buy tickets. (cheap) 5 Some people want way to travel. (convenient) « 406. Listen and check your answers. 6 Low-cost airlines often have fares. (Superlatives (expensive) 7 i seats are in first class. @ood) Short adjectives Long adjectives Irregular adjectives the cheapest the most expensive _good > the best the fastest the least convenient bad » the worst 4 Grammar practice ~> Page 103, Exercise 3.tickets, customers are also happy to have a quick snack from a packet, or no food at all, instead of an indlight meal There's competition on the ground, too. People who want the most convenient journey, rather than the least expensive fare, often find high-speed trains are the best Way to travel. Europe's fastest train, the French TGY, is the quickest way to get from city centre to city centre con many routes. There are now international TGY lines between Paris, London, Brussels and Cologne, and there are plans for new routes and faster lines. Compared with most planes, the TGV also has bigger, more comfortable seats ~ better for working, or watching cows go past at 300 km/h. a 107 Listen to two businesspeople talking on a plane. They'e discussing ways of travelling from Paris to Frankfurt. Do they agree (A) or disagree (0)? Write A or D in the boxes. 1. Flying is always the fastest. 2. The train is the most convenient. 3. The train is the cheapest, 4 Driving is the worst. oo008 Progress 10 408 Listen and repeat these sentences from the conversation. 1 | agree. 2. That's true. 3. I'm not so sure, 4 I prefer to fy 5 You're right. 6 I think its the worst way to travel. Vocabulary practice --» Page 103, Exercise 4. Communication practice 29 > Page 85. Work with a partner. Compare travelling by plane, train and car. What are the advantages and disadvantages? Give your opinion for each of these situations. © a one-day business trip to anather city © a week at a conference in another city © a holiday abroad USEFUL LANGUAGE I think this is the best way to travel. Yes, | agree. I think you're right, 'm not so sure, | prefer to go by trai This is the cheapest option. Yes, that’s true. What do you It's a question of costTCs Countable and uncountable nouns some/any/no Peeciietem! Airport language Ga e ad a Where to Check-in Zones Pao Look at the airport screen. Complete the sentences with words from the screen. 1 The fights to New York. ea es Pee Ser Decoy aren't late. Theyre London Heathrow 1 8 On time~ checkin closed The flight to is late. ies by 30 minutes. You can check in now for the flight to eae = The check-in is Re Tesco You can't check in for the flight to The check-in is There's no fight to : 420, Listen to a passenger checking in for a Ws - Answer the questions. For the fight to aie What identification does the man have? to D10. Does he get a window seat? The passengers are getting on the Why is the plane full? plane to now. They're Is the flight on time? Does the man have any luggage to check in? 409) Listen and check your Which gate does he need to go to? answers, Where are the shops?Fil in the gaps in the travel vocabulary. aisle boarding brief card case hand seat 1 identity _ cand. 2. window 3 seat 4 lugeage 5 suit 6 case 7 pass 120° Listen to the conversation in 2a again and check your answers. Then practise saying the words in 1-7. Vocabulary practice -~» Page 104, Exercise 5. ‘Work with a partner, Can you count these things or not? Write the words in the chart, suitcase luggage ticket identification a identity card information Uncountable Countable afon (ural = some) | some (ao plura) luggage 410) Listen to the conversation again. Underline the words you hear in these sentences, 1 Do you have some/any/no identification? 2. I'm afraid there are some/any/no window seats left. 3. Do you have some/any/no luggage? 4 So you have some/any/no luggage to check in, 5 No, | don’t have some/any/no other bags. 6 Are there some/any/no shops after the security check? 7 There are some/any/no shops over there. Progress 10 some/any/no- Questions: any Do you have any information about the flight? Positive sentences: some There are some passengers at the check-in, Negative sentences: no or negative verb + any | have no hand luggage. I dontt have any hand luggage. Cee ea ee) Grammar practice ~» Page 104, Exercise 6. Communication practice 30. Student A > Page 85. Student B --» Page 92. Talk about your bad or funny experiences of travelling by plane. © delays © cancellations © lost luggage © missing a flight + forgetting your ticket or passport USEFUL LANGUAGE 1s the flight on time? No, its delayed. I's 40 minutes late, There's no flight to Jakarta today. I's cancelled. The flight is boarding now, at gate B9. ‘Would you like an aisle seat or a window seat? Do you have any luggage to check in? Only hand luggage. Here's your boarding pass.