Gateway RG-1000e

Installation
and configuration guide
March 2020
R3.0.1
Table of Contents

Table of Contents
Foreword 3
Revision history 4
Introduction 5
Cables compatability chart 6
1. General information 7
1.1 Technical specification 8
1.2 Delivery set 9
2. RG-1000e using samples 11
2.1 Conventional mode 11
2.2 I-O mode 14
2.3 Bridge mode 16
3. Installation and connection 17
3.1 Front panel 17
3.2 Rear panel 18
3.3 Fisrt time settings, connection and operation check 19
4. RG-1000e Customer Programming Software (RG-1000e CPS) 22
4.1 Software installation 23
4.2 RG-1000e connection to PC 24
4.3 CPS interface and main features 26
4.3.1 CPS control panels 26
4.3.2 Operation with configuration files 27
4.3.3 Gateway panel 28
4.3.3.1 Network section 29
4.3.3.2 Radio 1&2 section 36
4.3.3.3 Other 50
4.3.3.4 Statistics section 54
4.3.3.5 Monitor section 64
4.3.3.6 Info section 65
5. Radio settings 66

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Table of Contents

5.1 MOTOTRBO settings 66

5.2 non-Mototrbo settings 71
5.2.1 CDM\PRO 71
5.2.2 XPR8300\XPR8400\XIRR8200 73
5.2.3 MTM5*** 74
6. SmartPTT Radioserver settings 82
6.1 Interaction with Mototrbo remote donor radios for direct communication mode
and using IPSC 82
6.2 Interaction with non-Mototrbo remote donor radios (I\O mode), for SmartPTT
9.3 and above 87
7. Radio 1(2) port configuration samples 90
7.1 Mototrbo, Radio 1(2) port settings 90
7.2 APX\XTL, I-O mode, Radio 1(2) port settings 94
7.3 MTM, I-O mode, Radio 1(2) port settings 99
7.4 SLR5500\XPR8300\XPR8400\XIRR8200, I-O mode, Radio 1(2) port settings 103
8. Storage and transportation requirements 107
9. Manufacturer warranty 108
9.1 What this warranty covers and for how long 108
9.2 General provisions 108
9.3 How to get warranty services 108
9.4 What this warranty does not cover 109
9.5 Contacts 109
Appendix I Pin numberings and interface cable schematics 110
Appendix II Mounting elements 117
Appendix III RG-1000e driver installation 118
Appendix IV Power cable self-production 122

RG-1000e Installation and configuration guide R3.0.1

Foreword 3

Foreword
Disclaimer
The information in this document is carefully examined, and is believed to be entirely reliable. However, no
responsibility is assumed for inaccuracies.
Furthermore, Elcomplus reserves the right to make changes to any products herein to improve readability,
function, or design.
Elcomplus does not assume any liability arising out of the applications or use of any product; nor does it cover
any license under its patent rights nor the rights of others.
Trademarks
MOTOROLA SOLUTIONS, the Stylized M logo, MOTOTRBO are registered in the US Patent & Trademark Office.
SmartPTT and RG-1000e are the property of Elcomplus. All other product or service names are the property of
their respective owners.

RG-1000e Installation and configuration guide R3.0.1

Revision history 4

Revision history
This table describes the changes of the document.

Date Version Remarks

The initial release of unified "Installation and

configuration guide". Information presented in the
document is related with RG-1000 firmware 3.0.1
and SmartPTT release R9.5.

RG-1000e Installation and configuration Deleted information about supporting DM2600, XiR
March, 2020 M6660, XPR 2500, DEM500 radios using RG-
guide, R3.0.1
1000e operation mode "Mototrbo". Listed radios
may be connected to RG-1000e using GPIO
contacts when RG-1000e operation mode is I-O
(just for basic voice calls and channel switching,
no digital features).

RG-1000e Installation and configuration guide R3.0.1

Introduction 5

Introduction
This user guide describes the purpose, characteristics, functioning principles, setup and configuration of RG-
1000e GATEWAY. This guide is aimed at engineers responsible for installation and maintenance of the SmartPTT
dispatch system and the MOTOTRBO equipment.

It is assumed that users responsible for setting up RG-1000e GATEWAY are familiar with the following:

· The principles of building IP networks and radio networks using the MOTOTRBO equipment produced by
Motorola, and

· SmartPTT software developed by Elcomplus.

Attention! It is strongly recommended to read this guide before you start using RG-1000e!

Attention! Improper testing, operation, maintenance, installation, alteration, modification, or

adjustment causes warranty cancellation!

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Cables compatability chart 6

Cables compatability chart

Please take into account presented information before planning future dispatching system.
SmartPTT 9.3 SmartPTT 9.4 - SmartPTT 9.6
and earlier 9.5 and later
C-DM4 ver 1 (RG-1000e s\n =>****0251) for + + +
DM4/XPR5/XiRM8/DGM8(5) radios, RG-1000e mode - Mototrbo
C-MTM ver 1-1 (RG-1000e s\n =>****0251) for MTM radios, RG- + + +
1000e mode - I-O

C-APX ver 1-1 (RG-1000e s\n =>****0251) for XTL\APX radios, + + +

RG-1000e mode - I-O
C-APX ver 1-2 (RG-1000e s\n =>****0251) only for АРХ radios, na na +
RG-1000e mode - АРХ
C-GM ver 1-1 (RG-1000e s\n =>****0251) for GM/CDM/CM + + +
radios, RG-1000e mode - I-O
C-Generic I-O ver 1-1 (RG-1000e s\n =>****0251) flying ends + + +
cable, RG-1000e mode - I-O
C-I120 ver 1 (RG-1000e s\n =>****0251) for ICOM IC-A120 radio, + + +
RG-1000e mode - I-O

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1. General information 7

1. General information
RG-1000e GATEWAY is used in SmartPTT dispatch systems to provide remote control for the MOTOTRBO
control station(s) or radios through SmartPTT Radioserver (here and after referred to as Radioserver) in the
corporate IP network or on the Internet. It must be used with MOTOTRBO Radios: EMEA region DM46**e,
DM44**e, DM46**, DM44**; APAC region XiR M8600i, XiR M8600; NA region XPR 5***e, XPR 5***; LA region
DGM 8***e, DGM 5***e, DGM 8***, DGM 5***.

RG-1000e GATEWAY provides conversion of audio signals and radio control commands into IP packets and
transmission of these packets over IP network.RG-1000e GATEWAY is an alternative to direct connection of
control stations to the Radioserver via a USB interface.

RG-1000e GATEWAY also may be used for connection of non-Mototrbo radios to SmartPTT Radioserver. Mobile
radios and\or repeaters (analog or digital) are connected to RG-1000e GATEWAY using 5 wires: PTT, CSQ, RX
Audio, TX Audio and GND. It delivers basic talk-groups voice exchange capability between SmartPTT Dispatchers
and field radios of non-Mototrbo radio networks.

RG-1000e GATEWAY is connected and interacts with the SmartPTT Radioserver that is used for controlling donor
radios connected to RG-1000e GATEWAY . For establishing an IP network connection, RG-1000e GATEWAY is
equipped with the 10BASE-T/100BASE-TX Ethernet interface with the cable type autodetection. To provide
interaction between the system components, RG-1000e GATEWAY and Radioserver are assigned static IP
addresses and TCP and UDP/RTP port numbers. They are used for sending radio control commands and audio
transmissions from the dispatch console. RG-1000e GATEWAY can be used in the following cases:

· As a remote dispatcher's workplace outstation in digital networks without repeaters (Direct Mode
communication).

· In conventional or trunking MOTOTRBO networks where direct IP connection to repeaters is unavailable.

· In conventional or trunking non-MOTOTRBO networks where RG-1000e GATEWAY is connected to control

stations and\or repeaters using GPIO lines.

The system offers the following advantages:

· You can organize a dispatch system in the networks where direct connection of the dispatch system to the
MOTOTRBO repeaters via an IP network is unavailable.

· You do not have to instal the radioserver in close proximity to the control stations within the radio network
coverage area.

· You can avoid interference and induced noise between the control stations located close to each other.

When planning the system, it must be taken into account that the packet delivery delay in the IP network leads to
the corresponding delay in radio responses to control commands and voice calls.

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1. General information 8

1.1 Technical specification

Technical parameters of the RG-1000e are listed in the following table

Table 1. RG-1000e technical parameters.

Network interface parameters

Connector RJ45
Standard 10BASE-T (IEEE 802.3) / 100BASE-TX (IEEE 802.3u)
Supported TCP/IP protocols UDP, ICMP, IPv4, ARP

Transmission rate—10/100 Mbps

Operation mode auto-selection Operation mode—duplex/half-duplex

Cable type —Auto-MDI/MDI-X

Radio interface parameters

Two ports (can be used simultaneously and independently from each

Number of ports for radio connections
other)
Voice ADC-DAC conversion 768 kbps (48 kHz x 16 bits) PCM, duplex

Frequency band of voice channel 20–3600 Hz

VoIP codec 64 kbps (G711 A-Law/Mu-Law) 128 kbps (PCM linear)

Transport protocol of control channel UDP and TCP

Required bandwidth for control

~ 15 kbps for each IP connection
channel
Transport protocol of voice channel UDP and RTP

~128 kbps for each IP connection using G711 A-Law/Mu-Law codec,

Required bandwidth for VoIP channel
~256 kbps for each IP connection using PCM linear VoIP codec

Time delay/latency (SmartPTT

Up to 1250 ms one-way (2500 ms round-trip)
Radioserver <-> RG-1000e), ms

Support of radio operation modes

EMEA region: DM4600e, DM4400e, DM4600, DM4400

APAC region: XiR M8600i, XiR M8600
MOTOTRBO radio models
NA region: XPR 5000e, XPR 5000
LATAM region: DGM8000e, DGM 5000e, DGM 8000, DGM 5000
Digital Mototrbo / Analog MOTOTRBO mode
I/O mode (connection to non-MOTOTRBO devices over GPIO just for talk
Radio operation modes
group voice exchange)
Bridge mode (without using SmartPTT)

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1. General information 9

Talkaround mode

Single repeater

MOTOTRBO network topologies Multisite conventional network (IP Site Connect)

Single site trunking network (Capacity Plus)

Multisite trunking network (Linked Capacity Plus, Capacity Max)

Power supply

11–15.0 VDC, power can be applied via Power socket and/or radio
Supply voltage
Radio1 socket and\or radio Radio2 socket
Power consumption 200 mA or less

Design

Dimensions 180x144x30 mm

Ethernet connector RJ45 8P8C (8 pins)

Radio connector 3M 10126-*** jack (26 pins)

Power connector Phoenix Con PTSM 0.5-3 (3 pins)
Audio connector Phoenix Con PTSM 0.5-2 (2 pins)
Terminal connector USB mini-B jack (4 pins)

Operating conditions

Operating temperature range –4° to 140°F (–20° to +60°C)

Relative humidity Up to 85% at 86°F (30°C)

Operating hours 24x7

Control terminal

Interface port local USB 1.0 (12 MBps), Device port

Remote network connection (it

RJ45 8P8C, 10BASE-T (IEEE 802.3) / 100BASE-TX (IEEE 802.3u), UDP,
requires RG-1000e firmware R3.0 and
ICMP, IPv4, ARP
later)
Software RG-1000e Customer Programming Software (RG-1000e CPS)

1.2 Delivery set

The RG-1000e GATEWAY delivery set includes the following components:

· RG-1000e GATEWAY —1 pcs.,

· FTP5E cable, 6.56 feet (2 m) —1 pcs.,

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1. General information 10

· DC power cable —1 pcs.,

· Mounting kit:
o bracket —2 pcs.,
o M3x6 screw —4 pcs.,
o M5x10 screw —2 pcs.,
· USB cable A-miniB, 1 m. —1 pcs
.

Radio interface cables should be purchased separately. .

For information on prices and availability of radio interface cables contact us on www.smartptt.com

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2. RG-1000e using samples 11

2. RG-1000e using samples

Enter topic text here.

2.1 Conventional mode

Fig. 1 Coventional m ode (digital)

Fig. 2 Conventional Mode (digital + analog)

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2. RG-1000e using samples 12

Fig. 3 Conventional Mode Repeater sam ple 1

Fig. 4 Conventional Mode Repeater sam ple 2

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2. RG-1000e using samples 13

Fig. 5 Conventional Mode Repeater sam ple 3

The figures above show examples of building a system between radios in Conventional Mode. In these examples
RG-1000e GATEWAY manages two control radios, each of which operates on its individual frequency channel and
can be programmed to operate both in digital and analog modes. If dispatchers need to operate on more than two
frequency channels simultaneously, more RG-1000e GATEWAY with radios can be connected to the radioserver.

In digital mode, control stations support receiving subscribers data (ARS, GPS, TMS, etc.), transmitting control
commands to subscribers and voice message exchange. In analog mode, radios support only voice message
exchange with subscribers.

Control stations can be programmed to operate on multiple channels. They can switch to the required channel at
the dispatch console command.

To transmit and receive subscriber voice calls, control stations must belong to the same talkgroups as
subscribers.

Private Calls between subscribers will not be received by control stations and, consequently, will not be
transmitted to the radioserver and the dispatch console.

For more information on control stations capabilities and configuration, see "MOTOTRBO SYSTEM
PLANNER" (the “System Topologies” chapter), "SmartPTT Basic Installation&Configuration Guide" and the
"SmartPTT Radioserver Configurator" software help file.

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2. RG-1000e using samples 14

2.2 I-O mode

RG-1000e GATEWAY may be used for connection of non-MOTOTRBO radios to the SmartPTT Radioserver.
Mobile radios and/or repeaters (analog or digital) are connected to RG-1000e GATEWAY using five wires: PTT,
CSQ, RX Audio, TX Audio, and GND. This mode is called the I/O Mode. It provides voice exchange between
SmartPTT Dispatchers and talkgroups from the connected non-MOTOTRBO radio networks.
The following figures show examples of using RG-1000e GATEWAY with non-MOTOTRBO remote control
stations.

Fig. 6 Motorola APX\XTL radio connection to RG-1000e

Fig. 7 Mototrola MTM radio connection to RG-1000e

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2. RG-1000e using samples 15

Fig. 8 Mototrola MTR2000 repeater connection to RG-1000e

Fig. 9 Mototrola CDM\GM\PRO m obile radio connection to RG-1000e

If the connected control station does not an output CSQ/COR/TG-Detect/PL-Detect signal line, you can use RG-
1000e GATEWAY built-in RX VOX for generating the CSQ signal. For example, this option is useful for connection
of the MTM5000 family radios that are not equipped with the CSQ output signal line.

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2. RG-1000e using samples 16

2.3 Bridge mode

RG-1000e GATEWAY Bridge Mode can be used for interconnecting multiple radios and/or repeaters in a single
radio network. It creates a simple "geographically distributed" repeater. In the Bridge Mode, mobile radios and/or
repeaters (analog or digital) are connected to RG-1000e GATEWAY using five wires: PTT, CSQ, RX Audio, TX
Audio and GND. The Bridge Mode does not support any signaling systems (CTCSS, DQS, MDC1200, QT, Select
V, DMR, dPMR) and does not use digital links (USB, RS-232) to exchange commands with radios/repeaters.

In Bridge Mode, RG-1000e GATEWAYs communicate with each other directly via IP networks, creating
transparent links for audio streams and PTT/CSQ commands. SmartPTT radioserver does not take part in this
process. The following figure shows how RG-1000e GATEWAY can be used in Bridge Mode:

Fig. 10 An 8-node netw ork w ith 8 RG-1000e units in Bridge Mode ("Star" topology)

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3. Installation and connection 17

3. Installation and connection

Enter topic text here.

3.1 Front panel

The following figure shows RG-1000e GATEWAY front panel.

Fig. 11 Front panel of the RG-1000e GATEWAY

POWER: The power button

RADIO 1, RADIO 2, LINK: LED indicators. Their functions are presented in the following table:

Table 2 Functions of the front panel indicators

Indicator
Indicator function Function description
name

· Flashing at intervals of 1000 milliseconds - waiting for connection.

LINK IP link status
· Constantly on - IP connection is established.
· Constantly on — the interface is locked for one of the following
reasons:
o The radio is not ready (for example, no power supply or the
radio is turned off).
o Connection to IP channels is not established.
RADIO Radio interface status
· Flashing at intervals of 1 second - the interface is ready, but the
control terminal is not connected to the IP channel.
· Off - the interface is ready, at least one control terminal is
connected.
· Flashing - data transmission through the interface is in progress.

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3. Installation and connection 18

3.2 Rear panel

The following figure shows RG-1000e GATEWAY rear panel.

Fig. 12 Rear panel of the RG-1000e GATEWAY

LAN (10/100): Ethernet socket for connection to the IP network. The LAN socket has a green and a yellow
indicators. Their behavior indicates the following statuses:

· Both indicators are off - connection to the network device is not established.

· Green indicator is constantly on or flashing - connection with a network device is established.

· Yellow indicator is constantly on - active duplex mode.

· Yellow indicator is off - half-duplex mode is on.

AUDIO – Socket for an external recorder.

RADIO 1: Socket for the first radio. The pin numbering is provided in Appendix 1.

RADIO 2: Socket for the second radio. The pin numbering is provided in Appendix 1.

TERMINAL: USB Mini Type-B socket for connecting to the computer and configuring the RG-1000e GATEWAY.

POWER: Socket for power supply (11-15 VDC).

GND ( ): Grounding screw (M4).

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3. Installation and connection 19

3.3 Fisrt time settings, connection and operation check

Before installing RG-1000e GATEWAY, you must perform visual inspection of the delivery set to examine it for
mechanical damage to packaging and connection elements. Before connecting the radio, it is required to program
RG-1000e GATEWAY operation mode. Only the interface cable from the delivery set can be used for the radio
connection.
RG-1000e GATEWAY can be placed on its rubber feet or can be attached to any vertical or horizontal surface. For
rigid mounting to surfaces, use the brackets from the delivery set. A radio can be fixed on the upper cover with a
standard radio bracket.
External parts must be mounted on RG-1000e GATEWAY case with the screws from the delivery set only. Longer
screws may damage the board or its elements. The allowed places for installing the mounting elements on RG-
1000e GATEWAY case are specified in Appendix II.
IMPORTANT! RG-1000e with firmware R3.0 (and later) on-board supports IP access for remote
configuration, monitoring and firmware update. For reliable and stable operations with RG-1000e via IP
channels we recommend to deliver power to RG-1000e via Power port on permanent basis.
It is recommended that you adhere to the following sequence of connection and configuration procedures:
1. Make sure RG-1000e GATEWAY is powered down (the POWER button on the front panel is unpressed) and no
devices are plugged into it.
2. Before the first start and configuration, RG-1000e GATEWAY must be connected to an external power supply
via Power socket. It is recommended to use the power cable from RG-1000e delivery set.
Picture below shows RG-1000e power cable pinouts.

Fig. 13 Pow er cable pinouts.

Connect Wire 1 - the positive lead "+" (wire marked with Red or has Red color) of Power cable to +V port of an
power supply.

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3. Installation and connection 20

Connect Wire 2 - the negative lead "-" (wire has Black\Blue color) of Power cable to -V port of an power supply..
WARNING! GND terminal (pin) of RG-1000e must be connected to Protective Earth bus of the site where
RG-1000e is located.
WARNING! 15.5 VDC is the maximum allowed power supply voltage for RG-1000e GATEWAY. Higher
voltage values must not be used.
You have an option to build own power cable. See Appendix IV for detailed information.
WARNING! If RG-1000e GATEWAY is used with MOTOTRBO radios, MTM5*** radios, GM\CDM radios RG-
1000e GATEWAY can be powered via the Power socket, Radio 1 interface socket, or Radio 2 interface
socket.
You should consider RG-1000e GATEWAY power supplying carefully.
The following recommendations contain useful information how connect RG-1000e GATEWAY to power sources
properly:
· If only one MOTOTRBO radio is connected to RG-1000e GATEWAY, the radio is the recommended power
source. The C-DM4 radio connection cable contains the required wires.
· If two MOTOTRBO radios are connected to RG-1000e GATEWAY, you may get power from both connected
MOTOTRBO radios. In this case it is strongly recommended to use a shared DC power supply for both
connected MOTOTRBO radios. 13.8 VDC power supply with 30A current load is sufficient for this task.
· You can turn-on and turn-off the "Getting power from connected devices" option using CPS RG-1000e. To do
this, you need to open the Radio 1 or Radio 2 settings (see the figure below) and select or clear the "Power
from connected device" check box.

Fig. 14 Enable\Disable getting pow er from a connected Mototrbo

radio

If you clear the check box for both radios, the RG-1000e GATEWAY will be powered only via the Power socket.
Ensure that Power socket delivers power to the RG-1000e GATEWAY before turning off the option on both radios.
IMPORTANT! It is recommended to use a shared power supply unit for RG-1000e GATEWAY and mobile
radios. If independent power supply units are used, the negative leads of all power supply units must
be interconnected using the copper wire with a cross-section area no less than 14 AWG (2 mm 2)!

3. Turn on RG-1000e GATEWAY power supply.

4. Turn on RG-1000e GATEWAY using the POWER button on its front panel. Connect RG-1000e GATEWAY to a
computer (with installed CPS RG-1000e) using the USB A-miniB cable from the delivery set. Run CPS RG-1000e

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3. Installation and connection 21

and configure RG-1000e GATEWAY Ethernet network parameters and RG-1000e GATEWAY Radio ports
parameters.

5. Turn off RG-1000e GATEWAY using the POWER button on its front panel. Connect RG-1000e GATEWAY to
the IP network equipment.
WARNING! Using Ethernet cables installed outdoors is strongly prohibited. Only indoor Ethernet cables
are allowed.
Note! Do not forget to reboot RG-1000e every time when the device is programmed with new settings:

- turn-off power for 7-10 sec and then turn-on power (using Power button on RG-1000e front panel)

- or press Reboot button on CPS RG-1000e GUI console and confirm action.

Otherwise new settings will not be applied properly.

6. Configure the SmartPTT radioserver by specifying the IP address and the XCMP port of RG-1000e GATEWAY.
7. Connect the radio to RG-1000e GATEWAY using the interface cable.
8. Connect the power cable and antenna to the radio.
9. Connect the radio power cable to RG-1000e GATEWAY power supply unit.
IMPORTANT! It is recommended to use a shared power supply unit for RG-1000e GATEWAY and mobile
radios. If independent power supply units are used, the negative leads of all power supply units must
be interconnected using the copper wire with a cross-section area no less than 14 AWG (2 mm 2)!

WARNING! Pay special attention to quality and reliability of the connection of the negative radio supply
lead of the power cable to the power supply terminal. The cable accidental disconnection may lead to
RG-1000e GATEWAY breakdown!
10. Turn on the power supply of RG-1000e GATEWAY and the radio.
11. Turn on the radio and RG-1000e GATEWAY.
12. Run the SmartPTT radioserver. Wait for 3-5 minutes.
13. Check the LEDs on the front panel of RG-1000e GATEWAY. If the LINK LED is constantly on and at least one
Radio LED is Off, the installation and configuration have been successfully completed.
14. Check the SmartPTT Radioserver Configurator Activity Tab. If the installation and configuration have been
successfully completed, the "Remote Control Station connected" message appears.

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4. RG-1000e Customer Programming Software (RG-1000e CPS) 22

4. RG-1000e Customer Programming Software

(RG-1000e CPS)
RG-1000e CPS is intended for the specialist engineers who perform RG-1000e GATEWAY configuration for
remote management of the control radio station.

When reading RG-1000e GATEWAY configuration, RG-1000e CPS defines the gateway type automatically.

RG-1000e CPS enables you to perform the following basic features:

· To gain access to RG-1000e GATEWAY's configuration (download, read, write) and its modification.
· To update and recover RG-1000e GATEWAY's processor program.
· To control the remote radio stations over the IP network.

RG-1000e CPS is designed for operation in Windows XP, Windows 7, Windows 8/8.1, Windows 10.

Note: RG-1000e CPS R3.0.1 can be used only for the RG-1000e GATEWAYs with firmware version R3.0.1.

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4. RG-1000e Customer Programming Software (RG-1000e CPS) 23

4.1 Software installation

To install RG-1000e CPS, copy the Program folder from the unpacked distribution kit to your local disk and run
the RG-1000e-XVXX.exe file.

When copying the folder with the program, the program does not change the settings of the computer's operation
system, except for the installation of the gateway driver for the USB port.

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4.2 RG-1000e connection to PC

RG-1000e may be connected to PC via USB port and via Ethernet port.
USB connection
Before connecting the gateway make sure that PC and gateway have shared Protective Earth bus or one of them
is disconnected from Protective Earth.
If RG-1000e GATEWAY and PC are connected to different Protective Earth buses, USB ports may be damaged.
When you connect the RG-1000e GATEWAY to a USB port for the first time, the PC operation system will define
the connection of the new device.
PC Device Manager will show the new device TMS320VC5506 if RG-1000e has firmware 3.0.1 (if RG-1000e has
firmware R3.0.0 or earlier Device manager will show ATIS-М270\M300).
Now you should install the new device driver. Appendix III shows USB driver step-by-step installation procedure.
For set up USB connection between CPS RG-1000e and RG-1000e device you should:
· run CPS RG-1000e
· on the top line Menu line select Tasks -> Connect to gateway

· in pop-up window select Connection type to the gateway - USB and press Enter button

If RG-1000e is connected properly in Reports window you see message Gateway RG-1000e connected to the
USB bus.

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Ethernet connection
CPS RG-1000e R3.0 and firmware R3.0 allow IP remote access to RG-1000e for configuration, monitoring and
firmware updating.
For open remote Ethernet connection between CPS RG-1000e and RG-1000e device you should:
· run CPS RG-1000e;
· on the top line Menu line select Tasks -> Connect to gateway;

· in pop-up window select Connection type to the gateway - Network, select proper Network interface address of
PC ethernet adapter, specify The network address of the gateway, specify TCP gateway port;

· press Enter button.

If RG-1000e is connected properly in Reports window you see message like The gateway is connected
192.168.200.1[51130] <=> 192.168.100.1[30010]

Note! For remote IP access to RG-1000e it needs to configure one IP channel for remote access
purposes, and associate this particular IP channel with Radio 1 port (or Radio 2 port) regardless real
port using. See Sample IP settings for remote IP access to RG-1000e. Setting may be done using USB
connection with RG-1000e.
Note! When you reboot remotely connected RG-1000e, that should be done every time when the device
is programmed with new settings, IP connection between CPS RG-1000e and remote RG-1000e will be
closed. It is normal equipment behavior. To continue perform operations over RG-1000e remotely via IP
link it needs to reestablish IP connection manually.

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4.3 CPS interface and main features

4.3.1 CPS control panels
RG-1000e CPS has the following panels:
· The RG-1000e (Gateway) panel for operation with RG-1000e GATEWAY configuration.
· The Report panel for program messages output.

· The File panel allows you to create, open and save the configuration files by clicking the Create , Open

, and Save or Save as buttons correspondingly.

You can also perform these actions via the File menu in the main menu of the program.
· The Tasks panel allows you to connect to the gateway, read and write the gateway configuration, and reboot by

clicking corresponding button

Connect to gateway Read , Write Reboot

You can also perform these actions via the Tasks menu in the main menu of the program or via the Tasks menu
on the RG-1000e (Gateway) panel.
To open the required panel, click Panels in the main menu of the program or right click in the area of the main
menu and click the corresponding panel name.
When downloading RG-1000e GATEWAY configuration, the corresponding panel is opened automatically.
To hide the panel, click its Cross button or click Panels or right click in the area of the main menu and click the
required panel name.

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4.3.2 Operation with configuration files

RG-1000e CPS enables you to work with a gateway configuration file in MCD format which contains the settings
defining RG-1000e GATEWAY operation via the RG-1000e (Gateway) panel.
You can perform the following actions with the configuration files:
· create configuration file with the default settings,
· open configuration file,
· save configuration file,
· read configuration from RG-1000e GATEWAY, and
· write configuration to RG-1000e GATEWAY.

To create a configuration file:

1. Click File > Create, or click Create in the File panel, or press Ctrl+N together. At that, the Save As window
will open.
2. In case of gateway configuration file creation, click Yes in the window that opened.
To open the configuration file:
1. Click File > Open, or click Open in the File panel, or press Ctrl+O together. At that, the Open window will
open.
2. Select the required file and click Open.

To save the configuration file:

1. Click File > Save, or click Save in the File panel, or press Ctrl+S together. At that, the Save As window will
open.
2. Specify the file name in the corresponding field and click Save. You can also save the configuration file by
clicking File > Save as, or clicking Save as in the File panel.
To read the configuration from RG-1000e GATEWAY, click Tasks > Read, or click Read in the Tasks panel.
To write the configuration to RG-1000e GATEWAY, click Tasks > Write, or click Write in the Tasks panel.

Note! Do not forget to reboot RG-1000e every time when the device is programmed with new settings:
· turn-off power for 7-10 sec and then turn-on (using Power button on RG-1000e front panel);
· or press Reboot button on CPS RG-1000e GUI and confirm action.
Otherwise new settings will not be applied properly.
Note! When you reboot remotely connected RG-1000e, that should be done every time when the device
is programmed with new settings, IP connection between CPS RG-1000e and remote RG-1000e will be
closed. It is normal equipment behavior. To continue perform operations over RG-1000e remotely via IP
link it needs to reestablish IP connection manually.

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4.3.3 Gateway panel

RG-1000e panel has the tree structure, which is created when creating RG-
1000e GATEWAY configuration file or reading the configuration from RG-
1000e GATEWAY. This tree structure combines the sections of gateway
devices with various RG-1000e GATEWAY configuration operations.

RG-1000e panel helps to perform the following RG-1000e GATEWAY

configuration operation:

· reading / writing configuration files and updating RG-1000e GATEWAY

firmware,
· modifying the settings, and
· getting statistic reports on the operation of gateway modules.
To perform these operations, double-click the corresponding section in the panel tree:

· Tasks section contains the operations listed in Tasks panel description,

· Network section,
· Radio1&2 section,
· Other section,
· Statistics section,
· Monitor section,
· Info section.

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4.3.3.1 Network section

The Network section contains the following gateway network parameters:

· eight IP channels,
· IP channel connection to RG-1000e GATEWAY interfaces in the Mux subsection, and
· Ethernet port operation mode in the Driver subsection.

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IP channel

IP channel window contains the network parameters of the corresponding IP channel.

Note: When RG-1000e GATEWAY uses several IP channels, the TCP and UDP port number values must not
coincide.
To open IP Channel window, double-click the required IP Channel on RG-1000e panel.

IP Channel Common has the following parameters:

· Mode/connection protocol, has the following values

o Server mode, the mode is for operation with SmartPTT Radioserver.
o TCP / RTP, the protocol is for operation with SmartPTT Radioserver.
o Client mode, the mode is not used with SmartPTT Radioserver.
o M-270/LCP, the protocol is not used with SmartPTT Radioserver.
· Getaway settings:
o IP address, Subnet mask, Gateway: The network parameters.
o XCMP protocol port, 1025..65535: UDP / TCP control command ports in accordance with the connection
protocol.
o RTP thread ports:

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- Audio: The port of audio signal transmission from radio station to radioserver and backwards over the RTP
streams. This port is used for operation with the TCP / RTP connection protocol.

- ARS: The transmission port of data on registration of MOTOTRBO subscribers in the network. This port is
used for operation with the TCP / RTP connection protocol.
- TMS: The transmission port of text messages between the MOTOTRBO subscribers and readioserver. This
port is used for operation with the TCP / RTP connection protocol.
- Location: The transmission port of requests and messages about the location of MOTOTRBO subscribers
(GPS). This port is used for operation with the TCP / RTP connection protocol.
- Telemetry: The transmission port of requests and messages about the state of MOTOTRBO radio stations
telemetry contacts (GPS). This port is used for operation with the TCP / RTP connection protocol.
Attention! Do not use port 30010 for regular SmartPTT operations. The only port 30010 provides remote
Audio Monitor feature (in the Monitor section of CPS RG-1000e). It is strongly recommended to use port
30010 as the designated port for IP remote access to RG-1000e.
Note! The same port, for instance port 30020, may be used for XCMP, Audio, ARS, TMS, Location and
Telemetry services within one selected IP channel.
Attention! The same port or ports can not be shared between two or more IP channels. For each IP
channel unique port or ports must be assigned.
· Remote getaway settings. It is not used with SmartPTT Radioserver operations.

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Mux

Mux window serves for the IP channel distribution between RG-1000e GATEWAY interfaces. The IP channels, not
connected to any interface, are considered to be disabled and are not used by RG-1000e GATEWAY.

IP channels that are not used by RG-1000e GATEWAY must be disabled.

To open Mux window, double-click Mux on RG-1000e panel.

In the given example of Mux window you can see that:

· Radio 1 interface is connected to IP channel 1.

· Radio 2 interface is connected to IP channel 2.
You may assign several IP Channels for Radio 1 and Radio 2. For instance, two SmartPTT radioservers may
communicate with Radio 1 via IP Channel 1 and IP Channel 3.
For this case you should check boxes IP Channel 1 and IP Channel 3 for Radio 1 in Mux window.

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Driver

Driver window is used for the management of RG-1000e LAN port settings:

· MDI/MDIX: The type of the connecting Ethernet cable, straight-through or crossed cable.
· Auto-Negotiation: Auto-negotiation of data transmission speed and mode.
· Fixed values of data transmission speed and mode.
To open the Driver window, double-click Driver on the RG-1000e panel.

When the Ethernet interface operates, side emission from the local network cable can penetrate into the radio
station receiver antenna. On some frequencies it can lead to radio station receiving of interference from RG-1000e
GATEWAY Ethernet interface. To reduce side emissions, RG-1000e enables the user to control the Ethernet
interface transmitter power. Power reduction decreases the emission level from the Ethernet cable. But it also can
lead to the error increase in the Ethernet packets reception depending on the connected network equipment. You
must check experimentally the compatibility and operational reliability of network equipment in partial operation
mode. You can set the transmitter power for operation with 5 meter cable only in exceptional cases, and you
must control the processes of reception and transmission of the Ethernet packets.

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IP settings for RG-1000e remote access

Pictures below show IP settings sample for RG-1000 remote access via IP.
· Select IP channel that will be used for remote access. It is recommended to use IP channel 8 for IP remote
access, since usually no more than two IP channels are used for SmartPTT operations and IP channel 8
typically is free;
· Set IP address, Subnet Mask, Gateway address, and Port for remote access. Port 30010 is recommended to
use for IP remote access, so port 30010 can not be reused for regular SmartPTT operations. Technically,
different ports may be used for IP remote access, but only port 30010 provides remote Audio Monitor feature (in
the Monitor section of CPS RG-1000e). This why we recommend to use only port 30010 for IP remote access.
Note! Don not leave Gateway gap blanked.
· In MUX section link IP channel 8 with Radio 1 port or Radio 2 port. It is recommended to link IP channel 8 with
Radio 2 port. There are no ways to get remote IP access to RG-1000e if IP channel that supposed for IP remote
access is not linked with Radio 1 or Radio 2 ports.
Note! If port Radio 2 is not used for regular operations it needs to turn-on Radio 2 port: navigate to
Radio 2 section -> Section -> Interface mode and select mode Transit Audio. Rest of settings in Radio 2
section are not required.

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For this particular sample in Connection type to the gateway pop-up window setting gaps should be filled as shown
on the picture below.

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4.3.3.2 Radio 1&2 section

The Radio section contains the interface parameters for the radio station connection to RG-1000e GATEWAY.

The parameter control is performed via the following subsections:

· Radio 1: It serves for operation mode control of digital lines and analog inputs/outputs of the RG-1000e RADIO
1 port.
· Radio 2: It serves for operation mode control of digital lines and analog inputs/outputs of the RG-1000e RADIO
2 port
Both the Radio 1 and Radio 2 subsections have the Settings, Audio RX, Audio encoder RX, Audio TX,
Audio TxH and Audio encoder TX settings panels, which are described below.

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Settings

Settings window defines operation modes of RG-1000e GATEWAY interface lines depending on the type of
connecting control panel or radio station model. RG-1000e GATEWAY general settings include the following
components:
To open Settings window, double-click Settings on the RG-1000e panel in Radio section.

RG-1000e may operate in several modes. It allows to use RG-1000e as the part of SmartPTT dispatching system
and as the independent device (without integration with SmartPTT).
Available Radio 1(2) Interface modes:
o Disabled: RG-1000e GATEWAY does not use the interface.
o Motorola DM: RG-1000e GATEWAY lines are set to operate with MOTOTRBO mobile radios
o Radio I\O: RG-1000e GATEWAY lines are set to operate with non-MOTOTRBO mobile radios using GPIO lines
for connection with radios.
o Bridge: The mode is not for using with SmartPTT.
o Transit audio: The mode is not for using with SmartPTT.
Note: Motorola GM mode is not supported.
This User Guide describes how to configure Radio 1(2) interface for operation in Motorola DM and Radio I\O
modes.

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Motorola DM mode

· Interface mode:set Mototrbo DM, select DM4000 for High Tier Mototrbo donor radios DM46**e, DM44**e,
DM46**, DM44**, XiR M8600i, XiR M8600, XPR 5***e, XPR 5***, DGM 8***e, DGM 5***e, DGM 8***, DGM 5*** .
· Power from connected device: The option allows to get power for the RG-1000e via Radio 1 (or Radio 2)
socket, pin 25. You may turn-On the box for Mototrbo DM mode
IMPORTANT! For detailed information about available power options and proper hardware installation
you must read Chapter 3.
· On\Off control to connected device: uncheck the box, it is not used for SmartPTT operations.
· Sync IP channels: uncheck the box, it is not used for SmartPTT operations.
· The synchronization timer IP channels.
· Loop-back TX microphone audio on IP channels: uncheck all boxes, it is not used for SmartPTT
operations.

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The Settings tab defines the additional gateway interface settings accordance with the selected operation mode.
Example below shows setting for Mototrbo DM mode.

Control mode PTT : The selection of control mode between the discrete line or XCMP command transmission via
USB. Set USB interface.
Control mode CSQ: set USB interface.
Keep USB/IP link if Ethernet/IP link is down: set Enable.
Ports network service radio: The radio station UDP port numbers, used for data transmission of corresponding
services. These port numbers must coincide with ports of services which are written in the MOTOTRBO Customer
Programming Software (CPS) and radioserver settings for the given connection (see step 4 in the MOTOTRBO
radio settings section).

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Radio I\O mode (for SmartPTT 9.3 and above)

· Interface mode:set Radio I\O.

· The type of connected device: set Not defined.
· Audio TX Out rated level: select 80 mV.
· Power from connected device: You may turn-On the box if Motorola MTM radios, Motorola GM\CDM radios
are connected to RG-1000e.
IMPORTANT! For detailed information about available power options and proper hardware installation
you must read Chapter 3.
· On\Off control to connected device: uncheck the box, it is not used for SmartPTT operations.
· Sync IP channels: uncheck the box, it is not used for SmartPTT operations.
· The synchronization timer IP channels.
· Loop-back TX microphone audio on IP channels: uncheck all boxes, it is not used for SmartPTT
operations.

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Settings tab defines the additional gateway interface settings accordance with the selected operation mode.

· Audio& PTT/CSQ lines mode:use Simplex.

· "CH Activity" sign source RX: This option defines how RG-1000e will be notified about qualified incoming
activity on RX path.
o OFF: disable.
o CSQ: based on CSQ discrete signal from a connected donor radio. It is the common choice for I-O mode.
o VOX: based on internal VOX status.
o CSQIVOX: based on CSQ discrete signal from a connected donor radio or based on internal VOX status.
o CSQ&VOX: both CSQ and VOX conditions should be fulfilled simultaneously.
· Emulation call SMART PTT: Disable.

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Pins tab defines Radio 1(2) port pings settings.

Recommended pin settings are:

· pin 3: Output control PTT.
· pin 17&16: Input carrier detect (CSQ \COR\PL detect\TG detect).
· pin 12 for RG-1000e ith S/N =>*****251 (pin 25 for RG-1000e ith S/N <=*****250): for SmartPTT_9.4 and above
set 9.5 V, for SmartPTT_9.3 set 0V.
Optionally pins 4, 5, 6, 18 may be used for Channel Select on a connected donor radio (if a connected donor radio
has Channel Select GPIO lines on acc. connector).

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Audio RX

Audio RX window defines settings of RG-1000e GATEWAY analog inputs.

To open Audio RX window, double-click Audio RX on RG-1000e panel in Radio section.

· Inputs:
o 1: It is a line balanced\unbalanced input that is connected to the radio station Rx Audio output.Recommended
attenuation setting is 0 dB and Differential input is On.
o 2: It is a unbalanced input with external attenuator and additional amplifier for receiver signal input from non
typical audio sources
· Amplifier: If it is required, it can provide the input signal gain.
Rated input signal level without gain is 330 mV (unbalanced mode).
Recommended gain value is 8-9 dB.
Input overload control is performed on the base of input signal meter in the Monitor > Audio input section of the
corresponding interface.

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Audio coder RX

Audio coder RX windows define the settings of the input audio signal coding (for Radio 1 and Radio 2
independently).

To open Audio coder RX window, double-click Audio coder RX on RG-1000e panel in Radio 1 or Radio 2
section.

· Control:
o Disable (CSQ and VOX both boxes are uncheck ed): RG-1000e continuously streams audio to IP network.
o CSQ: RG-1000e streams audio to IP network only if a connected donor radio sends CSQ signal to RG-1000e.
CSQ is recommended setting and used to reduce IP traffic. For proper CSQ signal processing you should:
- for Radio 1(2) port Mototrbo DM mode: select Control Mode CSQ - USB interface (see Radio 1(2)
settings - Settings tab)
- for Radio 1(2) port I\O mode: set one pin as Input Carrier Detect (see Radio 1(2) settings - Pins tab) and
connect this pin to a corresponded pin on connected control station acc. connector.
o VOX: RG-1000e streams audio to IP network if RG-1000e internal VOX trigger has Active status.
· The encoding mode:
o 128 k bps: Linear PCM coding. It is recommended setting. For using with SmartPTT 9.5 and above
o Mu-Law / A-Law 64 k bps: G.711 standard.
o 6,0...18,2 k bps: It is not for using with SmartPTT.

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· Duration audio package: The total duration of audio data in the generated packet, recommended setting is
20 ms.

RG-1000e internal VOX may be used if RG-1000e is pre-programmed to interact with non-Mototrbo donor radio
that doesn't have on acc. connector such signals as CSQ\PL Detect\TG Detect.
Note! RG-1000e internal VOX can not be used if incoming audio signal sourced directly from FM
demodulator. RG-1000e internal VOX may work properly if incoming audio signal is qualified as
"squelched".
Note! RG-1000e internal VOX may operate with audio signal sourced from donor radio speaker <+> and
<-> signal lines. In this case a donor radio speaker volume should be fixed using customer
programming software.
· Detector of signal level, VOX: On-Off internal VOX .
· VOX status for signal detector: Allows to use internal VOX status as pseudo CSQ signal status (see
corresponding settings for I\O mode: Radio 1(2) settings - Setting, CH Activity signal source)
· Signal level ON: Threshold On audio level, mV.
· Detect time: Threshold On time duration, ms. If incoming audio level is more than threshold On audio level for
the period of time more than Threshold On time duration: internal VOX trigger gets Active status.
· Signal level OFF: Threshold Off audio level, mV.
· Release time: Threshold Off time duration, ms. If incoming audio level is lower than threshold On audio level for
the period of time more than Threshold Off time duration: internal VOX trigger gets Inactive status.
Note! Recommended correlation Signal level ON \ Signal level OFF is 3:1.
Note! Recommended minimum Release time is 500 ms.
Figure below shows recommend Audio encoder RX settings for MTM5**** donor radios.

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Audio TX

Audio TX window defines the analog output parameters.

Audio TX enables the connection of signals from different audio channels to the output.
To open the Audio TX window, double click Audio TX on RG-1000e panel in Radio section.

Recommended settings for control stations are 0 dB for Radio 1 TX output and 7 dB of gain value for Amplifier.

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Audio TxH

Audio Tx H window defines the analog parameters for audio outputs with high output impedance.
Selector signals enables the connection of signals from different audio channels to the output.
To open the Audio Tx H window, double click Audio Tx H on RG-1000e panel in Radio section.

For regular Mototrbo\SmartPTT operations keep all boxes unchecked.

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Encoder audio L-b

Encoder audio L-b is not for using with SmartPTT. Just keep settings as it shown on the figure below.

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4.3.3.3 Other
Other section contains the following parameters:
· Audio decoders TX: It serves for operation mode control of the audio decoder of the corresponding IP channel.
· Recorder: It serves for operation mode control of the recorder of the corresponding IP channel.

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Audio decoder TX

Audio decoders TX windows define buffer sizes of audio decoders for jitter compensation of received audio data
packets (for each IP Channel independently).
To open the desirable IP Channel Decoder microphone window, double-click Audio decoders TX on RG-1000e
panel in Other section, and next double-click required Channel for setting.

In case of big packet jitter in the IP network, it is recommended to change the audio decoder parameters of
working IP channels:
· Managing the duration of the buffer: Select Fixed .
· The duration of the buffer: Select 180 ms.

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Recorder

Recorder section combines the control parameters and regulators of audio signals transmitted to output for
communications recorder connection.

Note: Attention! The given settings do not influence on the interaction of RG-1000e GATEWAY and radioserver,
they are necessary only for third-party devices connection to RG-1000e GATEWAY.
To open Recorder window, double-click Recorder on RG-1000e panel.
The Control tab provides a choice of digital signals for audio signal enabling/disabling.

It is recommended to select all check boxes in Radio 1, control signals and Radio 2, control signals sections
of Control tab.
Signals tab contains the selector of audio signals incoming to the recorder and variable output amplifier with
control interval from 0 to 9 Db. The selector channels have variable attenuators with control interval from -78,3 to 0
Db.

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To forward to Recorder port audio only from Radio Port, select Receiver 1 and Microphone 1 check boxes only.
To record audio from Accessory Connector, select Receiver 2 and Microphone 2 check boxes only.
You may keep signal levels settings with 0 dB of gain value, as it is shown on the picture above.

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4.3.3.4 Statistics section

This section provides useful engineering information that helps to

perform RG-1000e implementation and debugging.

Statistics section combines statistic reports on the operation of

the following components:

· controller,
· interfaces for connection of radio station or control terminal,
· network interface, and
· IP channels.
To start/stop reporting from RG-1000e GATEWAY, click Start or
Stop button in the window of corresponding report. The statistic data is updated periodically at 1 second intervals.

Statistic counters are of 32 bits, if the counter is overflowed, the counter will be reset and it will continue to count.
To reset the counter to "0", click Reset in the report window.

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Common

Common window contains the reports on the loading status of RG-1000e GATEWAY processors and on network
interface status.

To open Common window, double-click Common on RG-1000e panel in Statistics section.

Click Start to see real-time Common information. Click Stop to terminate monitoring process.

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Radio

Radio window contains the reports on the interface operation mode, connected IP channels and other data on
operation.

To open Radio window, double-click the required Radio on RG-1000e panel in Statistics section.

Click Start to see real-time information about the selected Radio. Click Stop to terminate monitoring process.

Figure above is the snapshot of the moment when:

· Radio 1 port operates in Mototrbo DM mode,

· Radio 1 post has active connection with a remote node via IP channel 1,
· Radio 1 port has active connection with the connected radio,
· Radio 1 port has active connection with a remote application,
· Radio 1 is detecting incoming call activity from connected Mototrbo radio.

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Network

Network window contains the information on:

· the operation of network interface driver,

· the operation of network protocols, and
· received and transmitted data for the Radio interfaces.
To open Network window, double-click Network on RG-1000e panel in Statistics section.
Click Start to see real-time information about the Network. Click Stop to terminate monitoring process.

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IP channel

IP Channel window contains the report on the operation of data transmission protocol and audio decoder of the
corresponding IP channel.

To open IP Channel window, double-click the required IP Channel on RG-1000e panel in Statistics section.
Click Start to see real-time information about the IP Channel. Click Stop to terminate monitoring process.

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4.3.3.5 Monitor section

Monitor section combines the windows of input and output
oscillograms of RG-1000e GATEWAY interface audio signals. The
oscillograms are output in real time at sampling frequency of 8
kHz.

To open the oscillogram window, click the required Audio input

or Audio output on RG-1000e panel in Monitor section.

You can see the example of the oscillogram for Audio input 1 below.

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4.3.3.6 Info section

RG-1000e - Info window contains RG-1000e GATEWAY model description, serial number and numbers of
processor software versions.

To open RG-1000e - Info window, double-click Info on RG-1000e panel.

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5. Radio settings
This section describes the radio settings that are directly related to the interaction with RG-1000e GATEWAY and
does not cover all other radio settings.

5.1 MOTOTRBO settings

Firmware version of the MOTOTRBO radio connected to RG-1000e GATEWAY can't be older than R02.40.10.
Before connecting the MOTOTRBO radio to RG-1000e GATEWAY in the MOTOROLA DM mode, it is required to
configure the following radio parameters in MOTOTRBO CPS:

1. Set up the accessory connector modes. Click Accessories tab in the radio settings and in Top section
specify the following values:
· Select Filtered Squelch in RX Audio Type field, and
· Select Rear PC & Audio in Cable Type field.

2. In the Top section of Accessory tab specify the following values for Pin #17:

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· Select Ext Mic PTT in Feature column, and

· Select Low in Active Level column.

3. Click Network tab in the radio settings. In Radio Network section, select Via USB in Forward to PC field.

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4. In Network tab, ensure that the UDP ports values of the Telemetry, ARS, TMS and Location services match
the corresponding values, configured in the gateway (see the Settings tab of Settings subsection in Radio
section of Controller panel). Check the values in the following fields:

· the Telemetry UDP Port field in Radio Network section,

· the ARS UDP Port field in Services section,
· the TMS UDP Port field in Services section, and

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· the Location Server UDP Port field in Control Station section.

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5. Radio settings 71

5.2 non-Mototrbo settings

5.2.1 CDM\PRO
CDM\PRO mobile radios

1. Radio configuration menu, Accessory Configuration tab,

· Select Flat Audio in Rx Audio Type,

· Select Ext Mic Audio in External PTT Audio Source,

· Set 100 msec in Accessory Debounce Duration.

2. Radio configuration menu, Accessory Pins tab,

· Set pin 3 - External Mic PTT, active level low,

· Set pin 4 - PL and CSQ Detect\Talkgroup Detect, active level low,
Optionally pins 6, 8, 12, 14 may be used for channel switching

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· Set pin 6 - Channel Select 1, active level low,

· Set pin 8 - Channel Select 2, active level low,

· Set pin 12 - Channel Select 3, active level low,

· Set pin 14 - Channel Select 4, active level low.

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5. Radio settings 73

5.2.2 XPR8300\XPR8400\XIRR8200
XPR 8300\XPR8400\XIRR8200 repeaters (valid only for analog mode)

Accessory menu
· Select Filtered Squelch in Audio Type,
· Select External PTT in Audio Priority,
· Set 100 msec in Debounce Duration,
· Set pin 17 - External Mic PTT, active level low,

· Set pin 19 - PL\Talkgroup Detect, active level low.

Optionally pins 20, 21, 22 may be used for channel switching.

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5. Radio settings 74

5.2.3 MTM5***
Screen-shots below show settings that are important for proper communication between МТМ5*** и RG-1000e.

Disable all tones, except Group Call Recieved Tone.

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5. Radio settings 75

Set Active Accessory Selection = Transceiver Accessory.

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5. Radio settings 76

Set Rx Audio Line Output Type = 0dBr.

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5. Radio settings 77

Set Line In Rear Accy = Line-In.

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5. Radio settings 78

Check settings below, it should be as presented.

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5. Radio settings 79

Check General Notification - Group Call Received settings, Scale Factor should be -20 and Total level should be -
26.

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5. Radio settings 80

Check General Notification Field Value should be -6.

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5. Radio settings 81

Disabled Call Recorder Output.

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6. SmartPTT Radioserver settings 82

6. SmartPTT Radioserver settings

The SmartPTT Radioserver can be configured in different ways to work with RG-1000e GATEWAY. It depends on
the topology of the MOTOTRBO network to which the radioserver is connected.

6.1 Interaction with Mototrbo remote donor radios for

direct communication mode and using IPSC
For connection to each of the pre-configured IP channels on RG-1000e GATEWAY, a separate connection on the
radioserver (remote MOTOTRBO control station) should be created.
To create the connection to RG-1000e GATEWAY in the Direct Mode communication between the radio stations
or for working with the repeater, configure the following settings in SmartPTT Radioserver Configurator:
1. Right click Control Stations in the setting tree of SmartPTT Radioserver Configurator.
2. Click Add > Remote MOTOTRBO control station.

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3. In the window that opens specify the parameters of the connection to the remote control station.

Active: Activates the connection to the remote control station. To disable the remote control station from the
connection list, clear the Active check box.

Name: Aliasing remote control station name.The name will be shown on SmartPTT Dispatcher console

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Remote gateway IP address: Gateway network IP address. The IP address in this field must match the value
specified in the settings of the gateway IP channel for this remote control station. See in RG-1000e CPS, the
corresponding IP channel window in the Network section.
XCMP port: The gateway port. The XCMP port in this field must match the value specified in the corresponding
field in RG-1000e CPS: see Port XCMP protocol field in the IP channel window of Network section.
Local interface: The local network interface (address) that will be used for connection to RG-1000e GATEWAY.
Radio ID: Unique identifier of the remote control station. Radio ID is to be set in the range from 1 to 16776415.

CAI Network: CAI network identifier. To be set in the range from 1 to 126. Use the default value of 12.
CAI Network for Groups: Group CAI network identifier. To be set in the range from 225 to 239. Use the default
value of 225.
Transmit Data Only: If selected, the remote control station is used for data transmit only and is not displayed in
SmartPTT Dispatcher and is not available for voice calls.
Allow Telephone Interconnect: Allows you to enable voice calls to telephone subscribers.
GPS: Enables location service which provides coordinates of the subscribers, whose radios are equipped with a
built-in GPS receiver.
ARS: Enables registration service. When the radio powers up, the radio automatically registers with the server.
Port 4005 is used as default.
TMS: Enables the service for exchanging text messages between dispatchers and radio subscribers. Port 4007 is
used by default.
Telemetry Service: Enables the service responsible for transmitting and processing of telemetry signals between
SmartPTT Dispatcher and subscriber stations. Port 4008 is used by default.
Analog Call Hangtime: Virtual hangtime which is used for uniting analog calls into one. This was done to not
overload the event log with too many records of analog calls. During this hangtime the channel is not reserved,
anyone can start transmitting. The hangtime applies only if the remote control station is configured to operate in
analog mode.

GPS Transmission Mode: Allows you to select the way how to transmit location updates: as a data packet in
multiple bursts or as a single CSBK (Control Signaling Block). This time select Data.
Set local ports: Local ports that can be used for connection to RG-1000e GATEWAY, if the default ports of the
corresponding services are already in use. By default the system occupies local ports automatically, but you can
define them manually.
4. Add or edit the channels of the remote control station in the Control Station Channels window. These
settings allows remote switching between the control station channels and must match with the radio settings
in the MOTOTRBO CPS.

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Name: Channel alias visible to SmartPTT Dispatcher.

Zone: Serial number of a channel group. Information on the maximum possible number of zones and radio station
channels is shown in the following table.

Maximum number of Maximum number of Maximum total number of

Model
zones channels per zone channels
Mobile radio station
50 160 160
with display

Mobile radio station

with seven-segment 2 32 32
display

Channel: Channel sequence number.

: Selected channel will be set at the control station, when you start the radioserver.
Copy: Copies added channels of the remote control station to the clipboard

Paste: Pastes copied channels of the remote control station from the clipboard.
Add: Adds a new channel.
Remove: Deletes the channel from the list.
To edit channel name, zone or channel number, place the cursor on the corresponding field and make changes.
Note: The maximum number of zones and channels of the MOTOTRBO control station depends on the model and
version of the parameter block.
5. In the Control Station Talkgroups window, add or edit the talkgroups, which the dispatcher(s) may use for
making a call via the remote control station.

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To add a talkgroup, click Add. To add All Call (is used in profiles), click All Calls. To change the order of groups
in the list, use the Up and Down arrows. The order defined in the window will be used in SmartPTT Dispatcher.
Name: Talkgroup alias displayed by the control station.
ID: Talkgroup unique identifier used during communications. To be set in the range from 1 to 16776415.
Copy: Copies added groups (their names and IDs) to the clipboard.
Paste: Pastes copied groups from the clipboard.
Remove: Deletes the selected talkgroup.
To edit talkgroup name or ID, set the cursor on the corresponding field, double click and make changes.
6. To select audio devices and set up VoIP parameters, click Audio in the setting tree of SmartPTT Radioserver
Configurator. At that, the Audio Settings window will open.

The Active check box activates transmission and receiving of the audio signals for the remote control station.
Codec: Outgoing audio stream compression method. The recommended value is Linear PCM.
Format: Sampling frequency of an outgoing audio stream and the RTP packet size. Linear PCM supports only
value is 8000 Hz, 20 ms, 128 (150) k bps.
7. If you need to create more than one connection to the remote control stations, repeat steps 1 to 6 for each
new remote control station.

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6.2 Interaction with non-Mototrbo remote donor radios

(I\O mode), for SmartPTT 9.3 and above
To create the connection to RG-1000e GATEWAY for interaction with non-Mototrbo control station (RG-1000e I\O
mode) you should configure the following settings in SmartPTT Radioserver Configurator:
1. Right click Control Stations in the setting tree of SmartPTT Radioserver Configurator.
2. Click Add > Remote I\O Control Station.

3. In the window that opens specify the parameters of the connection to the remote control station.

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Active: Activates the connection to the remote control station. To disable the remote control station from the
connection list, clear the Active check box.

Name: Aliasing remote control station name. The name will be shown on SmartPTT Dispatcher console.
Remote gateway IP address: Gateway network IP address. The IP address in this field must match the value
specified in the settings of the gateway IP channel for this remote control station. See in RG-1000e CPS, the
corresponding IP channel window in the Network section.
XCMP port: The gateway port. The XCMP port in this field must match the value specified in the corresponding
field in RG-1000e CPS. See the Port XCMP protocol field in the IP channel window of the Network section.
Serial number: Radio serial number. Just for your reference, for instance 1234567890.
Local interface: The local Ethernet interface used for connection to RG-1000e GATEWAY.
Talkgroup name: Put talkgroup name. Just for your reference, for instance All Call.
TX Criteria: Determines when the radio is allowed to be transmitted. Always:the radio will always. Channel Free:
the radio will check for an idle channel prior to allowing a transmission.

TX Time-Out Timer, s: Continuous radio transmission timeout. After this time the transmission is interrupted.

Call Hangtime, ms: Virtual hangtime which is used for uniting calls into one. This was done to not overload the
event log with too many records of calls. During this hangtime the channel is not reserved, anyone can start
transmitting.
Set local ports: Local ports that can be used for connection to RG-1000e GATEWAY, if the default ports of the
corresponding services are already in use. By default the system occupies local ports automatically, but you can
define them manually.
4. Add or edit the channels of the remote control station in the Control Station Channels window. These
settings allows remote switching between the control station channels and must match with the radio settings
in the remote non-Mototrbo control station.

Name: Channel alias visible to SmartPTT Dispatcher.

Channel: Channel sequence number.

: Selected channel will be set at the control station, when you start the radioserver.

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Copy: Copies added channels of the remote control station to the clipboard. Paste: Pastes copied channels of
the remote control station from the clipboard.

Add: Adds a new channel. Remove: Deletes the channel from the list.
To edit channel name place the cursor on the corresponded field, double click and make changes.
5. To select audio devices and set up VoIP parameters, click Audio in the setting tree of SmartPTT Radioserver
Configurator. At that, the Audio Settings window will open.

The Active check box activates transmission and receiving of the audio signals for the remote control station.
Codec: Outgoing audio stream compression method. The recommended value is Linear PCM.
Format: Sampling frequency of an outgoing audio stream and the RTP packet size. Linear PCM supports only
value is 8000 Hz, 20 ms, 128 (150) k bps.
7. If you need to create more than one connection to the remote control stations, repeat steps 1 to 6 for each
new remote control station.

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7. Radio 1(2) port configuration samples 90

7. Radio 1(2) port configuration samples

Figures below show Radio 1(2) port setting for interaction RG-1000e with different donor radios. Hope it makes
RG-1000e implementation process easier and faster. Shown Radio 1(2) port settings may be considered as
recommended. At the same time settings may vary depends on a project technical requirements.

7.1 Mototrbo, Radio 1(2) port settings

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7. Radio 1(2) port configuration samples 91

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7. Radio 1(2) port configuration samples 92

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7. Radio 1(2) port configuration samples 93

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7. Radio 1(2) port configuration samples 94

7.2 APX\XTL, I-O mode, Radio 1(2) port settings

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7. Radio 1(2) port configuration samples 95

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7. Radio 1(2) port configuration samples 96

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7. Radio 1(2) port configuration samples 97

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7. Radio 1(2) port configuration samples 98

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7. Radio 1(2) port configuration samples 99

7.3 MTM, I-O mode, Radio 1(2) port settings

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7. Radio 1(2) port configuration samples 100

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7. Radio 1(2) port configuration samples 101

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7. Radio 1(2) port configuration samples 102

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7. Radio 1(2) port configuration samples 103

7.4 SLR5500\XPR8300\XPR8400\XIRR8200, I-O mode,

Radio 1(2) port settings

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7. Radio 1(2) port configuration samples 104

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7. Radio 1(2) port configuration samples 105

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7. Radio 1(2) port configuration samples 106

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8. Storage and transportation requirements 107

8. Storage and transportation requirements

RG-1000e GATEWAY equipment must be stored at a temperature between +41ºF and +104ºF (+5ºC and +40ºC),
relative humidity less than 80% at the temperature of +77ºF (+25ºC).

The storage site must be free of dust, corrosive vapors, and gases.

RG-1000e GATEWAY equipment can be shipped via any means of transport under the following conditions:

· The air temperature is between –22ºF and +122ºF (–30ºC and +50ºC).
· The relative humidity is less than 95 % at the temperature of +77º F(+25ºC).
· The equipment is protected from the direct precipitation and dust.

If RG-1000e GATEWAY equipment is transported by air, it must be put in a pressurized compartment.

It is prohibited to turn over or throw the package with RG-1000e GATEWAY equipment during handling and
carriage.

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9. Manufacturer warranty 108

9. Manufacturer warranty
9.1 What this warranty covers and for how long
Elcomplus warrants the RG-1000e GATEWAY against defects in material and workmanship under normal use and
service for 1 year from the date of the RG-1000e GATEWAY shipping by Elcomplus.

Elcomplus, at its option, will at no charge either repair RG-1000e GATEWAY (with new or reconditioned parts),
replace it (with a new or reconditioned RG-1000e GATEWAY), or refund the purchase price of the RG-1000e
GATEWAY during the warranty period provided it is returned in accordance with the terms of this warranty.
Replaced parts or boards are warranted for the balance of the original applicable warranty period. All replaced
parts of the RG-1000e GATEWAY will be owned by Elcomplus.

Elcomplus extends this express limited warranty to the original end user purchaser only and is not assignable or
transferable to any other party. This is the complete warranty for the RG-1000e GATEWAY manufactured by
Elcomplus. Elcomplus assumes no obligations or liability for additions or modifications to this warranty unless
made in writing and signed by an officer of Elcomplus. Unless made in a separate agreement between Elcomplus
and the original end user purchaser, Elcomplus does not warrant the installation, maintenance or service of the
RG-1000e GATEWAY.

Elcomplus cannot be responsible in any way for any ancillary equipment not furnished by Elcomplus, which is
attached to or used in connection with the RG-1000e GATEWAY, or for operation of the RG-1000e GATEWAY
with any ancillary equipment. All such equipment, is expressly excluded from this warranty. Due to the fact that
each system where the RG-1000e GATEWAY is used, is unique, Elcomplus disclaims liability for range,
coverage, or operation of the system as a whole under this warranty.

9.2 General provisions

This warranty sets forth the full extent of Elcomplus’ responsibilities regarding the RG-1000e GATEWAY. Repair,
replacement or refund of the purchase price, at Elcomplus’ option, is the exclusive remedy. THIS WARRANTY IS
GIVEN IN LIEU OF ALL OTHER EXPRESS WARRANTIES. IMPLIED WARRANTIES, INCLUDING WITHOUT
LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE,
ARE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY. IN NO EVENT SHALL ELCOMPLUS BE
LIABLE FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE RG-1000e GATEWAY, FOR ANY
LOSS OF USE, LOSS OF TIME, INCONVENIENCE, COMMERCIAL LOSS, LOST PROFITS OR SAVINGS OR
OTHER INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY
TO USE THE RG-1000e GATEWAY, TO THE FULL EXTENT SUCH MAY BE DISCLAIMED BY LAW.

9.3 How to get warranty services

You must provide proof of purchase (bearing the date of purchase and the RG-1000e GATEWAY serial number) in
order to receive warranty service and, also, deliver or send the RG-1000e GATEWAY, transportation and
insurance prepaid, to an authorized warranty service location. Elcomplus will provide warranty service through

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9. Manufacturer warranty 109

authorized service locations. If you first contact the company, which sold you the RG-1000e GATEWAY, it can
facilitate your obtaining warranty service.

You can contact Elcomplus offices by phone at the following phone numbers:

North and South America: +1 786 362 5525

Europe/Africa/Asia Pacific and Middle East: +7 3822 522 511

9.4 What this warranty does not cover

· Defects or damage caused by using the RG-1000e GATEWAY in other than its normal and customary manner.
· Defects or damage caused by misuse, accident, water, neglect, etc.
· Defects or damage caused by improper testing, operation, maintenance, installation, alteration, modification, or
adjustment.
· RG-1000e GATEWAY subjected to unauthorized modification, disassembly or repair (including, without
limitation, the addition to the RG-1000e GATEWAY of non-Elcomplus supplied equipment) which adversely
affect performance of the RG-1000e GATEWAY or interfere with Elcomplus normal warranty inspection and
testing of the RG-1000e GATEWAY to verify any warranty claim.
· RG-1000e GATEWAY, which has had the serial number removed or made illegible.
· Freight costs to the repair depot.
· RG-1000e GATEWAY which, due to illegal or unauthorized alteration of the software/firmware in the RG-1000e
GATEWAY, does not function in accordance with Elcomplus published specifications.
· Scratches or other cosmetic damage to RG-1000e GATEWAY surfaces that don’t affect its operation.

9.5 Contacts
You are welcome to contact our technical support team:

E-mail: [email protected]

Elcomplus EAEC office: 130a Frunze Avenue, Tomsk, Russian Federation, 634021

Phone / fax: +7 (3822) 522-511

Elcomplus USA Office: 290 NW 165th St, Ste P-200, 3rd Floor, Miami, FL 33169

Phone / fax: +1 786 362 5525

Web: http://support.smartptt.com

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Appendix I Pin numberings and interface cable schematics 110

Appendix I Pin numberings and interface cable

schematics

Fig. 15 RG-1000e - MOTOTRBO XPR5***e\DM4***e\XiRM8***e\DGM8***e connection cable schem atic ver 1

Cable 3M 3600B\14

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Appendix I Pin numberings and interface cable schematics 111

Fig. 16 RG-1000e - MOTOTRBO XPR5***e\DM4***e\XiRM8***e\DGM8***e connection cable schem atic ver 1

Cable HELUKABLE

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Appendix I Pin numberings and interface cable schematics 112

Fig. 17 RG-1000e - TETRA MTM5*** connection cable schem atic ver 1-1

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Appendix I Pin numberings and interface cable schematics 113

Fig. 18 RG-1000e - APX\XTL connection cable schem atic ver 1-1

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Appendix I Pin numberings and interface cable schematics 114

Fig. 19 RG-1000e - APX connection cable schem atic ver 1-2

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Appendix I Pin numberings and interface cable schematics 115

Fig. 20 RG-1000e - CDM\GM\PRO connection cable schem atic ver 1-1

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Appendix I Pin numberings and interface cable schematics 116

Fig. 21 RG-1000e - Generic I_O connection cable schem atic ver 1-1

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Appendix II Mounting elements 117

Appendix II Mounting elements

Mounting elements of RG-1000e GATEWAYs and the radio bracket are shown in the following figure.

Fig. 22 Mounting elem ents of the RG-1000e GATEWAYs and the radio bracket

The mounting points of RG-1000e GATEWAY brackets are shown in the following figure.

Fig. 23 Mounting points of the RG-1000e GATEWAY brackets

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Appendix III RG-1000e driver installation 118

Appendix III RG-1000e driver installation

To install RG-1000e driver perform the following actions:

1. Download from http://zadig.akeo.ie/ Zagid 2.4/2.3 softool.

2. Locate Zagid 2.4/2.3 to a desirable folder. Installation is not required.
3. Connect RG-1000e to PC USB port and turn-on RG-1000e.
4. Navigate to PC Control panel and open PC Device Manager. You may see Other devices - TMS320VC5506.

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Appendix III RG-1000e driver installation 119

5. Run Zagid and select target device TMS320VC5506.

6. Check–on Edit box.

7. Delete TMS320VC5506 and type RG-1000e.

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Appendix III RG-1000e driver installation 120

8. Select target driver libusb-win32 (v1.2.6.0).

9. Click Install Driver.

10. If everything is ok you should see this pop-up message.

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Appendix III RG-1000e driver installation 121

11. Open PC Device Manager. You may see RG-1000e device.

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Appendix IV Power cable self-production 122

Appendix IV Power cable self-production

For connecting RG-1000e to an external power supply you may build your own power cable. Next parts are
needed for building RG-1000e power cable:
· power connector Phoenix Con PTSM 0.5-3-P 1778845;
· 3 wires power cable with conductors' size 0.4-0.5 sq.mm (21-20AWG) 1 m. or desirable length.
It is highly recommended to use a cable with wires in Red, Black and Green-Yellow colors.
On the 1st power cable end delete 35-40 mm outer insulation and delete 20 mm wires' insulation. This cable end
will be used for connection to a power supply unit.

On the 2nd power cable end delete 10-12 mm outer insulation and delete 5-6 mm wires' insulation.
Picture below shows power plug pin-outs.

Fig. 24 Pow er plug

pin-outs
Connect Red wire to "+" power plug pin, Black wire to "-" power plug pin and Green-Yellow wire to GMD power
plug pin.
The correct procedures of stripping and releasing conductors/wires from the power plug are shown on the following
figure:

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Appendix IV Power cable self-production 123

Fig. 25 RG-1000e pow er plug conductors connect-release

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