Summer Schervish
Publics/Audiences
In 2017, Grammy Award-winning music star Rihanna Fenty launched Fenty beauty and
skincare lines and two years later she launched Fenty luxury apparel on her personal social
media accounts. Her followers of Fenty are the same as her music followers, primarily tweens,
teens, and young women who look to Rihanna for inspiration and guidance. Rihanna has
promoted many cultural causes on her Fenty website, and the overarching themes of her
businesses are acceptance and inclusion, two powerful messages for Generation Z. Having a
voice and being empowered are behind her content. Fenty is a digital-only business created for
women of all shades, personalities, attitudes, cultures, and races. “I wanted everyone to feel
included. That’s the real reason I made this line,” Rihanna states on fentybeauty.com. Her
consumers mirror her fans.
The primary audience for Fenty apparel is women, ages 20-35 years old. They have the
money to buy the products and they are comfortable with technology and with purchasing items
without the need to physically touch them. Their smartphones are a necessity in their lives. They
are used to having many options when it comes to purchasing. They expect value for their money
and want more than just a product. They want to purchase from companies that share their
values. They are comfortable stating their opinions and putting their images in public forums and
they believe they can have an impact on the world.
The secondary audience is also made up of Rihanna music fans, but they are the
younger half of Generation Z, ages 8-19. They are digital natives and don’t remember a time
without smartphones. They are the up-and-coming consumers, and they are at the age where
acceptance and inclusion are critical.