COMPLIANCE RISKS AND
CONTROLS
SPEAKER:
D O T T. FA B I O A C C A R D I
                          COURSE OF BUSINESS AUDITING
                          UNIVERSITY OF ROME TOR VERGATA
                          DECEMBER 2015
                                      1. Compliance Risks
                                      2. Compliance to Internal
                                         Regulations: focus on Code of
                                         Ethics
    Highlights
                                      3. Compliance System : the role of
                                         the Compliance Officer
                                      4. Appendix:
                                           1. The Methodology of Risk Assessment– Case study 231
                                           2.Internal Audit’s Role in Anti-Corruption Programs
LUISS Business School - Area Post Laurea
                      3
1. Compliance Risks
       Compliance Risk in Enterprise Risk Management: Definition
1) What is Compliance risk?
   Compliance risk is exposure to legal penalties, financial forfeiture and material loss an organization
 faces when it fails to act in accordance with industry laws and regulations, internal policies or prescribed
                                                 best practices.
                                                                                               C
                             Operational   Example: This product does not                      O
This risk is closely                       comply                                              M
interconnected with                                                                            P
the operational risk,                                                                                 R
                                                                                               L
legal and reputation,                       Legal      Refunding request                              I
                                                                                               I
so that from one                                                                                      S
follows the other.                                                                             A
                                                                                                      K
                                                                                               N
                                                     Reputation    Loss of customers           C
                                                                                               E
    Compliance Risk in Enterprise Risk Management: Characteristics
2) What are the main characteristics of Compliance Risk?
              Failure to comply with laws, regulations and procedures is a risk :
                                            reputational
                                             and Image
                            transversal                        With
                               to the                        strategic
                           organization                    implications
                                              High
                                             impact
               Consequently it must be managed through an ex ante compliance program
                          (identification, evaluation, monitoring, reporting)
                             that will reduce the probability of occurrence
                      COSO Report I: Focus on the Compliance
According to the COSO Report I, internal control is a process, done by people (from the board of
directors, managers and other workers of the company structure), which aims to provide reasonable
assurance on the achievement of business objectives.
Among the business objectives over the effectiveness and efficiency of operations and the Reliability of
budget Information the COSO Report I identifies as the general category the
         COMPLIANCE: intended as compliance with laws and regulations
                                         The Internal Control System consists of five interrelated
                                         components:
                                         1. Control environment
                                         2. Risk assessment
                                         3. Control Activities
                                         4. Information & Communication
                                         5. monitoring
                                         Each of the components must exist and operate in an integrated
                                         way in the different levels of the organization because the
                                         objectives, including compliance, are achieved
                                   ERM: Focus on the Compliance
Enterprise Risk Management is a process set up by the Board of Directors, the Management and other
operators of the corporate structure used for the formulation of strategies across the organization,
designed to identify potential events that may affect the company to manage the risk within the
limits of acceptable risk and to provide reasonable assurance regarding the achievement of
corporate objectives. They have identified four major categories of objectives:
                     These are general aims in line with the corporate
 strategic          mission.They are declined and contextualized in the
                     other three categories of objectives;
 operational        Effective and efficient use of resources
 reporting          Reliability of information both internally and
                     externally
 COMPLIANCE Compliance with laws and regulations
The eight components which compose the ERM apply to each category of objective and the company
both as a whole and in the various levels / processes / functions.
The following slides are designed to analyze the size of Compliance in COSO I and ERM, applying the
components of the Framework to the Compliance Risk.
        Application of the components of the COSO / ERM to management
                               of Compliance Risk
ERM COMPONENTS                                                                                   COMPLIANCE PROGRAM
 1 – Internal Environment
The control environment forms the essential identity of an organization and             Management of Risk Compliance requires the definition of:
determines the ways in which the risk is considered to be tackled. Is the foundation    • Codes of Conduct and Ethical Principles;
of the other components of the Enterprise Risk Management; it is affected /             • Policy Management;
influenced by factors such as the philosophy of risk management, the level of
                                                                                        • Management Procedures;
acceptable risk, the supervision of the Board, the integrity, ethical values,
competence, the modalities of the delegation of powers and responsibilities,
                                                                                        • Bonus plans (which include compliance objectives);
training staff                                                                          • Penalty System
 2 – Objective Settings
The definition of objectives is a prerequisite for an effective event identification,   The main objective of a Compliance Program is to ensure the
risk assessment and risk response. The strategic objectives are the foundation for
                                                                                        compliance of business operations by defining tools and
defining the operational objectives, reporting and compliance. For choosing
targets, it must make sure to align themselves to acceptable risk, fixed by the         methodologies for the identification and assessment of compliance
company, which are determined by the levels of risk tolerance                           risk in support of the internal decision processes
3 – Event Identifications
Management must identify events which may affect the company. If they                   They have identified three categories of events for Compliance risks:
compromise the achievement of the objectives they represent risks that require          1. Violation of external regulations (mandatory)
evaluation and determination of response measures. If they can have a positive          2. Violation of internal rules (soft law / internal
impact, they represent opportunities to pursue redefining strategies. The events are       procedures)
influenced by internal and external factors and their identification involves the       3. Non-compliance / update of internal regulations than
application of structured techniques                                                       sorting external / legislative development
         Application of the components of the COSO / ERM to management
                                of Compliance Risk
ERM COMPONENTS                                                                                    COMPLIANCE PROGRAM
 4 – Risk Assessment
                                                                                          In a risk assessment of compliance must consider many factors
Risk assessment measures the impact of a potential event on the achievement of
                                                                                          affecting impact and probability, such as: 1. P / L: impact on the
objectives in terms of likelihood and impact, through qualitative and / or
quantitative techniques. The evaluation regards both the individual event                 budget; 2. Customer: compromised of customer relationships; 3.
categories of potential events interconnected in the various levels of the company.       Market: perceived value by stakeholders; 4. Business: impact on
Risks can be assessed in terms of inherent risk (that is independent from the             business interruption, interdiction and reduced productivity; 5.
existing control system) and in terms of residual risk, which considers the effects       Penalties: administrative charges and penalties; 6. Bureaucracy:
on the probability and / or impact of the risk responses activated                        the total cost of compliance
 5 – Risk Response
Based on the risk assessment, management must select the most appropriate                 In determining the best strategy to respond to the
responses to the risk (avoiding the risk, reducing it, share it, to accept it). The       compliance risk must perform a cost - benefit analysis that
choice depends on several factors: cost / benefit analysis; desired effects on the        takes into account the hidden costs mainly of non -
probability / impact; capacity to reduce risk within the limits of tolerance. The risk    compliance
mitigation strategy should allow to bring the overall level of residual risk within the
limits of acceptability set by top management.
6 – Control Activities
Control activities are the application of policies and procedures to ensure to the        The prevailing treatment is mitigating risk through
management that directives to address the risks that may affect the achievement of
                                                                                          appropriate controls (first, second and third level), staff
the objectives are implemented. Control activities are implemented at all levels of
the organization, and may consist of approvals, authorizations, verifications,            training, the formalization of procedures, the provision of
reconciliations, review of operational performance, protection of company assets,         specific funds (legal risks)
separation of duties.
        Application of the components of the COSO / ERM to management
                               of Compliance Risk
ERM COMPONENTS                                                                               COMPLIANCE PROGRAM
7 – Informations and Comunications
The company should identify, collect and disseminate relevant information to         There should be an internal information system that allows to
enable everyone to fulfill their responsibilities. They must be implemented          promptly intercept non-compliant behavior and report
information systems that deal with both internal and external information for the
                                                                                     them to the parties have the power to put an early
risk management and decision making. There must be effective communications to
                                                                                     correction
flow through the entire organization: top-down (eg. Communication objectives);
bottom-up (reports significant); transversal (ie. management processes); to third
parties.
8 – Monitoring
Monitoring has the function of assessing the presence and operation in time of the   The monitoring is mainly competence: i. Compliance Officer who
components of the control and risk management system. Is carried out through         is responsible for overseeing the Compliance Risk proactively,
continuous supervision, by the operating management, or through specific testing     through the 'identification, assessment, monitoring and reporting on
and evaluation, the scope and frequency depends on the risk assessment and           compliance; Internal audit must include the compliance risk in their
effectiveness of continuous oversight.                                               plans and submit to an independent review the Compliance
Do not exist in Italy obligations "mandatory“ of implementation of the Models COSO / ERM. However, the
implementation of a process COSO / ERM allows you to manage in a structured and organic way a series of
regulatory requirements with which companies, especially if listed, you have to compare (eg. Codes of
Conduct, Legislative Decree no. 231/2001 , Legislative Decree no. 261/2005, privacy, Standard ISO, etc.)
                         Decomposition of Compliance Risk
4) What are the different types it can be decomposed compliance risk?
          Nature                             Category                       Topic (example)
                                                                        • Code of ethics
                                            Internal                    • Policy & Procedures
                                           Regulations                  • Organizational System
                                                                        • Authorization system
                                                                        Corporate
                                                                                              Antitrust
       Compliance                           Laws and                    Governance Code
                                                                        Corporate Criminal
                                                                                              Privacy
                                                                                              anticorruption
                                                                        Liability (eg. 231)
          Risk                             Regulations                  Information (262)
                                                                                              recycling
                                                                                              Related Parties
                                                                        Health and safety
                                                                        •    Active and Passive
                                            Legal and                        Contract
                                           Contractual                  •    Litigation & Claim
                                                                             contractual
                        Decomposition of Compliance Risk (continued)
                                    Internal Regulations
            Code of ethics                            Corporate Values
 Explains the values and ethical principles which
   the Company's employees must base their
                                                                               Behavioral
                                                      Rules of Conduct
   conduct to pursue objectives of legitimacy,                                  principles
     fairness, transparency and verifiability            Methods of
                                                       implementation
     Policy and Procedures                          Policies & Guidelines
  Constitute the corporate provisions likely to
                                                                              Policies and
   provide the framework for the regulation of           Procedures
 activities and define the operational modalities                              Procedures
                    of reference                          IT System
       Organizational System                              Org Chart
    It defines the hierarchy of the company
positions and responsibilities for the conduct of                            Segregation of
                                                         Carry lines
 activities, ensuring balance of power between                                   Duties
who execute, checks and authorizes and absence
                                                       Job description
               of conflict of interest
       Authorization system                         Delegations and power
                                                         of attorney
He attributes powers of internal authorization
and signature / representation towards the
                                                      Spending Limits       power of attorney
outside in accordance with the organizational
system                                                  Profiling Data
Decomposition of Compliance Risk (continued)
           Laws and Regulations
                                 Corporate
                                 Criminal
                                  Liability
                                   (231)
          Markets
                                                          Health and
           (TUF/
                                                            safety
           Consob
                                                          (81/2008)
         Regulation)
                                Main
                             regulations
     Corporate
    Governance                                                   Privacy
      Code
                    Company
                   Information                Antitrust
                      (262)
             Decomposition of Compliance Risk (continued)
                        Legal and Contractual
                                         Intellectual
                                          property
                                                         Formulation
                                                         of contracts
                                                         that do not
                                     Failure to          protect the
                                       meet               company
                                    contractual            enough
                                    obligations
                                                   Litigations /
                                                   contractual
                                                      claims
     Assistance and legal advice, for the acquisition and execution of contracts relating to the
contractual relationship with the customer or with third parties (partners, subcontractors, lenders,
         suppliers, insurance companies, etc.), as well as for the management of litigation