Levine
Levine
1, 2000
A model of the relationship between attitude involvement and attitude accessibility was
developed and tested. The model specifies that attitude involvement leads to selective
(biased) issue-related information-gathering strategies, which in turn produce extreme and
univalent (unambivalent) attitudes. Finally, attitudes associated with univalent and extreme
underlying structures should occasion relatively little decision conflict and thus should be
highly accessible. Questionnaire response data gathered in a national telephone survey and
from two samples of undergraduates revealed that both attitude extremity and attitude
ambivalence on selected political issues mediated the relationship between attitude
involvement and attitude accessibility. Some findings indicated that selective processing
mediated the relationship between attitude involvement and attitude extremity and
ambivalence. Discussion focuses on the processes linking involvement to accessibility, the
factors that moderate the ambivalence-accessibility relationship, and the relevance of the
model to media-based priming effects and to the nature of public opinion and the survey
response.
KEY WORDS: attitude accessibility, attitude involvement, political information processing.
                                                            81
                                                                0162-895X © 2000 International Society of Political Psychology
    Published by Blackwell Publishers, 350 Main Street, Malden, MA 02148, USA, and 108 Cowley Road, Oxford, OX4 1JF, UK.
82                                                                           Lavine et al.
using cognitive perspectives have already produced valuable insights into several
key topics of interest to political psychologists, including opinion measurement
(e.g., Zaller & Feldman, 1992), candidate appraisal (e.g., Fazio & Williams, 1986;
Lau, 1989; Lodge, McGraw, & Stroh, 1989; Rahn, Aldrich, Borgida, & Sullivan,
1990), and the organization of political belief systems (Judd, Drake, Downing, &
Krosnick, 1991; Lavine, Thomsen, & Gonzales, 1997).
      Response latency, or reaction time, is among the most promising and widely
used methodological innovations for exploring the cognitive underpinnings of
political behavior and judgment (e.g., Bassili, 1996; Fazio & Williams, 1986; for
a review, see Lavine, 1997). Reaction time has been used to measure various
aspects of cognitive functioning, such as construct accessibility and spreading
activation, and it has contributed importantly to our understanding of politically
relevant social phenomena such as impression formation (Smith & Miller, 1983),
stereotyping and prejudice (Dovidio, Evans, & Tyler, 1986), and the relationship
between attitudes and behavior (Fazio, Chen, McDonel, & Sherman, 1982).
      Within political psychology, response latency has been most often used to
assess the construct of attitude accessibility (e.g., Bassili, 1995, 1996, 1998; Fazio
& Williams, 1986; Krosnick, 1989; Lavine, Sullivan, Borgida, & Thomsen, 1996).
Attitude accessibility refers to the ease and quickness with which a person can
retrieve an attitude from memory and use that attitude in making a judgment or
decision (for a theoretical review, see Fazio, 1986). Research in social and political
cognition indicates that a given construct (e.g., a personality trait, a government
policy attitude) must be both available in memory and cognitively accessible to
guide information processing and influence judgment and decision-making
(Aldrich, Sullivan, & Borgida, 1989; Higgins & King, 1981). A number of studies
in the political realm have provided strong evidence that accessible attitudes exert
more powerful effects on judgment and decision-making than do relatively inac-
cessible attitudes. For example, Fazio and Williams (1986) found that voters with
highly accessible attitudes toward Reagan and Mondale (i.e., voters who could
respond quickly to inquiries about their attitudes toward the candidates) were more
likely to vote in the 1984 presidential election in a manner consistent with those
attitudes than were respondents with less accessible attitudes toward the candidates
(see also Bassili, 1995). In related research, Lau (1989) assessed the accessibility
of voters’ candidate, issue, group, and party schemas by counting the frequency
with which voters offered information from each of these categories (in an
open-ended interview) for liking and disliking presidential candidates and political
parties. Lau showed that the accessibility of these schemas was stable over 4-year
periods and that such schemas exerted a greater impact on candidate evaluation
and voting behavior when they were highly accessible.
      An important conclusion of these studies is that political attitudes and other
relevant constructs (e.g., personality traits, party identifications) are likely to guide
political judgments such as candidate evaluation (e.g., Bassili, 1998; Fazio &
Williams, 1986; Lavine et al., 1996) and presidential performance (e.g., Iyengar &
Involvement and Accessibility                                                         83
Kinder, 1987; Iyengar, Kinder, Peters, & Krosnick, 1984) to a greater extent when
they are easily retrievable from memory—that is, when they are highly accessible.
What is less well understood is how attitudes become cognitively accessible. That
is, relatively little theory and research in political psychology has been devoted to
the cognitive and motivational origins of attitude accessibility. This is an important
theoretical question for political psychologists, for if we can better understand how
and why certain political ideas come to dominate the belief systems of individu-
als—that is, if we can gain some insight into the origins of attitude accessibil-
ity—we stand to deepen our understanding of at least some of the psychological
roots of mass political behavior. What factors lead people to become involved in
political issues, and how does involvement lead to attitude accessibility?
& Neuberg, 1990; Greenwald & Breckler, 1985; Johnson & Eagly, 1989; Katz,
1960; Smith, Bruner, & White, 1956; for a review, see Thomsen et al., 1995).
Accordingly, a person should deeply care about a political issue to the extent that
it is seen as relevant to his or her tangible or material goals (self-interest), to the
extent that people and groups that are important to the person are seen as caring
about or affected by the issue (social identification), and to the extent that the issue
is viewed as being linked to the attainment of cherished values (value relevance).
Recent studies have provided strong evidence that self-interest, social identifica-
tion, and value relevance independently predict attitude involvement (Boninger et
al., 1995; Thomsen et al., 1995).
      We argue that the degree of involvement aroused in an issue is an important
determinant of the type of motivation that characterizes the individual’s subsequent
information processing related to that issue (Figure 1). When message recipients
first encounter an issue that they perceive to be relevant to their self-concepts,
motivation to process information about that issue should increase. Moreover,
because recipients know little about the issue and its potential consequences, they
are likely to adopt an objective or “validity-seeking” approach to gaining informa-
tion about the issue (e.g., Chaiken, Liberman, & Eagly, 1989; Petty & Cacioppo,
1986). That is, people should be initially equally receptive to positive and negative
information about the issue in an effort to develop an attitude that “squares with
the relevant facts” (Petty & Cacioppo, 1986). This reasoning is consistent with the
by Freedman & Sears, 1965) was largely unfavorable to the selective exposure
hypothesis, more recent studies (summarized by Frey, 1986) suggest that a prefer-
ence for exposure to congenial information reliably occurs when people are highly
committed to their attitudes and decisions (i.e., when involvement is high; e.g.,
Brock & Balloun, 1967; Frey & Stahlberg, 1986; Schwarz, Frey, & Kumpf, 1980).
For example, Pomerantz, Chaiken, and Tordesillas (1995) found that a measure of
attitude “embeddedness” (a factor representing an issue’s centrality to the self,
personal importance, value relevance, and the respondent’s issue-relevant knowl-
edge) on the issue of capital punishment predicted greater levels of selective
exposure to attitude-congruent versus incongruent information (measured by sur-
reptitiously timing respondents’ attention to congruent vs. incongruent information).
      Attitudes can also be defended by cognitively responding to issue-relevant
information in a selectively critical manner. Specifically, information that refutes
preferred positions can be subject to greater scrutiny and counterargumentation
than information that supports preferred positions. In a classic study of selective
judgment, Lord, Ross, and Lepper (1979) presented participants who held extreme
attitudes for or against capital punishment with two ostensible empirical reports on
the efficacy of the policy as a deterrent to murder. One report provided evidence
in support of capital punishment; the other suggested that capital punishment leads
to more murders. Lord et al. found a “biased assimilation” effect on participants’
judgments of the perceived quality of the empirical studies: Respondents with
positive attitudes toward capital punishment found the study supporting the effi-
cacy of the policy to be more convincing and better conducted than the study
opposing the efficacy of capital punishment, and the reverse was true for respon-
dents with negative attitudes toward capital punishment (see also Houston & Fazio,
1989; Sherif & Hovland, 1961).2 Moreover, Lord et al.’s (1979) participants
reported that their attitudes polarized (i.e., became more extreme) after reading the
two empirical studies. Research supports the notion that selective processing (e.g.,
of exposure or judgment) in the defense of prior attitudes is associated with attitudes
that have “strength-related” properties such as involvement (e.g., Houston & Fazio,
1989; Lord et al., 1979; Pomerantz et al., 1995; Sherif & Hovland, 1961).
      The nature of information processing—whether it is validity-seeking or defen-
sive—should in turn determine the mix of considerations (i.e., reasons for support-
ing or opposing a policy; Zaller & Feldman, 1992) underlying the attitude. When
the processing motivation is objective, people are likely to be exposed to and to
accept a mix of issue-related considerations that support opposing sides of a policy
debate. For example, a person might simultaneously believe that capital punish-
ment is morally wrong but that it is effective in deterring violent crime. Under these
2   Attitudinal defense may also be facilitated by selective recall of information that comports rather than
    conflicts with one’s opinions. However, the selectivity effects of recall appear less consistent than
    those associated with exposure or judgment (see Eagly, Chen, Chaiken, & Shaw-Barnes, 1999).
Involvement and Accessibility                                                        87
processing conditions, the attitude’s supporting belief structure should exhibit (at
least some) evaluative inconsistency. In contrast, when people have directional
goals—that is, when they are motivated to defend the validity of preexisting
attitudes—they are likely to be predominantly exposed to and to accept congenial
considerations. Thus, under biased processing conditions, the attitude’s underlying
structure of feelings and beliefs should exhibit relatively high levels of evaluative
consistency.
      The recognition that people often simultaneously hold positive and negative
beliefs about a political issue or candidate suggests a different way of understanding
how such attitudes are represented in the cognitive system. Until recently, attitude
theorists have almost universally made the implicit assumption that opinions are
represented in terms of a single, bipolar (positive-negative) dimension (for a
review, see Eagly & Chaiken, 1993). Increasingly, however, investigators have
acknowledged that many attitudes are characterized by the coexistence of both
positive and negative evaluations (e.g., Alvarez & Brehm, 1995; Cacioppo &
Berntson, 1994; Cacioppo, Gardner, & Berntson, 1997; Feldman & Zaller, 1992;
Hochschild, 1981; Lavine, Huff, Wagner, & Sweeney, 1998; Lavine, Thomsen,
Zanna, & Borgida, 1998; Thompson, Zanna, & Griffin, 1995; Zaller & Feldman,
1992). This suggests that attitudes are instead represented in terms of two separate
unipolar dimensions (i.e., one negative and one positive).
      Variation in information-processing goals should thus have two key structural
consequences relevant to the unipolar, bidimensional view of attitudes. First, the
use of selective processing should result in attitudes with univalent structures, or
structures in which positive or negative evaluations of the issue—but not both—are
present (or strong). By contrast, unselective processing should produce attitudes
with relatively ambivalent structures, or those in which both positive and negative
evaluations are present. Second, relative to objective processing, selective process-
ing should produce attitudes that are evaluatively extreme. Recent research sug-
gests that attitudes are based on the canvassing and integration of accessible
considerations or beliefs about the issue in long-term memory (Lavine, Huff, et al.,
1998; Tourangeau & Rasinski, 1988; Zaller & Feldman, 1992). To the extent that
the considerations are evaluatively similar, they should integrate to produce ex-
treme overall attitudes. However, when the underlying base of considerations is
evaluatively mixed, integration of the opposing implications should produce rela-
tively moderate attitudes (see Anderson, 1971; Fishbein & Ajzen, 1975; Tetlock,
1986).
      To simplify: Attitudes that receive selective processing should result in struc-
tures in which the attitude object (e.g., a political issue) is strongly linked with one
type of evaluation (positive or negative), but not both. We refer to such univalent
attitudes as single-evaluation attitude structures. In contrast, attitudes that are not
the targets of selective processing are likely to develop links to both types of
evaluation, possessing what we refer to as dual-evaluation attitude structures.
88                                                                        Lavine et al.
Study 1
Measurement of Constructs
3 The survey was funded by a National Science Foundation grant to Paul Sniderman, Henry Brady, and
  Phil Tetlock, and administered by the Survey Research Center at the University of California at
  Berkeley.
4 Consistent with survey research practice, weights were created for each respondent to compensate for
  differences in probabilities of selection and to adjust the sample to match certain demographic
  distributions. The weighting procedure adjusted for seven variables: gender, race, age, education,
  number of eligible adults in the home, number of phone lines in the home, and whether the selected
  household had a listed or an unlisted telephone number (the survey greatly oversampled homes with
  listed numbers—by a ratio greater than 9). The weighting procedures did not alter the pattern of means
  or alter the significance of any of our findings.
90                                                                                        Lavine et al.
5   Rather than using thermometer ratings, we would have preferred to ask respondents to rate the extent
    to which they identified with or cared about each group (see Boninger et al., 1995). However, time
    constraints on the survey precluded this possibility.
Involvement and Accessibility                                                              91
as a measure of attitude accessibility: “Please tell me whether you think the phrase
‘women’s rights’ represents something ‘good’ or something ‘bad’.” Reaction time
(in hundredths of a second) was computed by taking the elapsed time between the
end of the interviewer’s inquiry and the beginning of the response. Respondents
were asked to respond as quickly as possible without sacrificing accuracy.
attitudes are the targets of frequent activation and behavioral action. The frequency
and recency with which an attitude is activated has been shown to influence the
ease with which the attitude can be retrieved from memory (e.g., Fazio et al., 1982,
experiment 3; see also Higgins & King, 1981; Thomsen et al., 1995; for other
possible mediators of the involvement-accessibility mediators, see Krosnick, 1989;
Lavine et al., 1996).
      Although we tested an involvement → accessibility model in study 1, alterna-
tive causal flows are possible. For example, people may infer that attitudes that
come easily to mind are personally important to them (for an experimental
demonstration of the accessibility → involvement causal flow, see Roese & Olson,
1994).
Study 2
6   We previously reported the direct within-person relationship between involvement and accessibility
    using the data from study 2 (Lavine et al., 1996). However, in that report, we did not examine mediators
    of that relationship. The purpose of study 2 is to determine the extent to which the involvement-
    accessibility relationship can be accounted for by extremity and ambivalence.
Involvement and Accessibility                                                                           93
Method
7   The issues were all on the public agenda during the period of time in which our data were collected
    (winter/spring 1991). The domestic issues consisted of flag burning, legalized abortion, affirmative
    action, the women’s rights movement, capital punishment, increased taxes, and unemployment. The
    foreign policy issues were increased defense spending, the arms race, the strategic defense initiative,
    the Persian Gulf war, Palestinian rights, nuclear war, and the former Soviet Union.
94                                                                                    Lavine et al.
keyboard. The order of presentation of the stimuli was individually randomized for
each respondent.
                                                                          Proportion of covariance
Involvement-accessibility relationship            F           η2          accounted for by covariate
Study 3
are likely to be predominantly on one side of the issue (either positive or negative).
Attitudes subject to these processes should thus be associated with low levels of
ambivalence and high levels of extremity.
      In study 3, we directly tested this idea by assessing respondents’ levels of
involvement in the issue of affirmative action (an issue that has for some time been
the subject of heated debate on college campuses and in society at large). We also
asked participants to rate their interest in reading various articles that endorsed
either a pro– or an anti–affirmative action position. Finally, we assessed the
extremity and ambivalence of respondents’ attitudes toward the issue. We hypothe-
sized that involvement would be associated with both extreme and univalent
attitudes and with a selective exposure effect (favoring congenial information);
moreover, we explored whether the involvement-extremity/ambivalence relation-
ship would be mediated by involvement-based differences in the tendency for a
preference for attitude-congruent information.
Method
items using the Griffin formula (the average of the positive and negative compo-
nents minus the absolute value of the difference; for a review of numerical indices
of ambivalence, see Breckler, 1994; Priester & Petty, 1996; Thompson et al., 1995).
Final ambivalence scores were computed by standardizing the three subjective and
four objective measures and averaging them (α = .79).
     Selective exposure was assessed by asking participants to rate their interest in
reading two op-ed type articles, one pro– and one anti–affirmative action, where
1 = “I definitely would not like to read this article” and 7 = “I definitely would like
to read this article” (see Eagly & Chaiken, 1993; Frey, 1986; Pomerantz et al., 1995;
Schatz et al., 1999). These two target items were embedded within a larger group
of eight article titles related to other political issues (e.g., welfare, balancing the
budget). To create an index of the extent to which participants favored attitude-
congruent over incongruent articles (i.e., selective exposure to attitudinally con-
genial information), we subtracted the interest rating for the incongruent article
from the interest rating for the congruent article.
Conclusions
the attitude were accessible. Bassili’s (1998) findings comport well with the
constructionist notion that a given attitude object is likely to provoke a range of
attitudinal responses, depending on the current activation values of available
feelings and beliefs (see Lavine, Huff, et al., 1998).
      Finally, by explicating the cognitive and motivational processes through which
political attitudes become accessible, we stand to gain a more complete under-
standing of key political psychological phenomena such as agenda setting and
priming (Iyengar & Kinder, 1987) and the nature of public opinion and the survey
response (Lavine, Huff, et al., 1998; Zaller & Feldman, 1992).
      Media effects and priming. Iyengar and Kinder’s (1987; Iyengar et al., 1984)
work on the agenda-setting and priming effects of television news indicates that
the news media—through stressing some issues while ignoring others—shape
citizens’ judgments of national priorities and influence the bases of electoral
decision-making and presidential performance evaluation. Iyengar and Kinder
explained their priming effects on the basis of an “accessibility heuristic”—the idea
that political judgments and decisions are based on whatever information happens
to come to mind. Their theoretical model thus specifies that political circumstances
determine what information will be most salient to citizens and therefore what
information drives judgments and decisions. Although Iyengar and Kinder’s (1987;
Iyengar et al., 1984) studies provide direct evidence for the priming effect, they do
not empirically address the processes of how exposure to television news facilitates
priming. Our involvement-accessibility model can be useful in understanding this
process.
      According to the agenda-setting aspect of Iyengar and Kinder’s model, media
coverage of political issues determines the public’s views of which problems are
the most important to the country. We would argue that media coverage similarly
influences the public’s judgments of which problems are most important to the self.
That is, media coverage of issues may invoke involvement by linking political
issues to citizens’ self-interests, values, and social identifications. According to our
model, once citizens are involved in an issue, their media-based information-
processing strategies should become more selective; thus, they should manifest a
greater interest in attitude-congruent than incongruent news stories and should be
selectively critical of incongruent stories. This should produce a set of underlying
attitude considerations that are highly consistent with each other, resulting in
attitudes that are extreme and univalent, and thus highly accessible. Future research
might extend agenda-setting effects to examine citizens’ cognitive responses to
attitude-congruent and incongruent news stories and link such responses to the
structure and accessibility of resulting attitudes.
      The nature of political attitudes and the survey response. Recent studies have
called into question the traditional view that political attitudes are stable evaluative
constructs that are represented in memory in summary (precomputed) form and are
directly retrieved from memory when a survey response is required (e.g., Lavine,
Huff, et al., 1998; Tourangeau & Rasinski, 1988; Wilson & Hodges, 1992; Zaller
Involvement and Accessibility                                                     101
& Feldman, 1992). The new view is that people do not possess any single attitude
toward an issue, but rather “carry around in their heads a mix of only partially
consistent ideas and considerations” (Zaller & Feldman, 1992, p. 579). When a
survey response is requested, respondents are believed to canvass their memories
for relevant beliefs and feelings, and then integrate them on the spot to select a
survey response. In doing so, people have been shown to oversample from memory
information made temporarily accessible by the prior survey context, resulting in
item context effects (e.g., Tourangeau et al., 1989). Moreover, the summary
judgment (i.e., the attitude) derived from this retrieval/integration process is
believed to decay over time. Thus, attitudes are hypothesized to be temporary rather
than stable constructs, and survey responses are hypothesized to require computa-
tion rather than simple retrieval.
      Our model suggests two potentially important limiting conditions on the
“temporary constructs” view of political attitudes and the mass survey response.
First, as shown in studies 1 and 2, attitudes that are highly connected with the self
have underlying structures in which the considerations (beliefs and feelings) are
highly consistent. Thus, the computation (retrieval and integration) of such atti-
tudes should result in less within-person attitude variability over time than for
attitudes not marked by involvement. Hence, involvement might produce stability
in attitudes (see Krosnick, 1988b; Schuman & Presser, 1981) because involving
attitudes are associated with highly consistent underlying considerations.
      Second, the survey response process itself may differ qualitatively across
levels of attitude involvement, extremity, ambivalence, and accessibility. Specifi-
cally, although most attitudes are likely to conform (at least in part) to the
attitudes-as-temporary-constructions view, attitudes marked by high levels of
involvement, extremity, and univalence—and thus accessibility—are likely to
conform to the direct-retrieval, attitudes-as-stable-constructs view. In particular,
accessibility should be positively related to the probability that the attitude exists
in precomputed form, thus bypassing the belief retrieval and integration stages of
the survey response process. These ideas are consistent with Lavine, Huff, et al.’s
(1998) recent finding that “strong” (e.g., involving) attitudes are less susceptible
than “weak” attitudes to item context effects in surveys.
      An influential political commentator once declared that any attempt to char-
acterize the nature of public opinion is a task not unlike coming to grips with the
Holy Ghost (Key, 1961, p. 8). However, if political psychologists are to provide a
more complete understanding of the formation, structure, and dynamic operation
of public opinion and electoral behavior, we must direct our attention to the
cognitive and motivational processes that make attitudes accessible in memory,
and thus politically consequential.
102                                                                                           Lavine et al.
ACKNOWLEDGMENTS
     We thank Paul Sniderman, Henry Brady, and Phil Tetlock for organizing the
collection of the data from study 1. Portions of this article were presented at the
symposium on Political Psychology at the October 1996 annual meeting of the
Society of Experimental Social Psychology, Amherst, MA, and at the symposium
on Response Latency Measurement in Survey Research at the July 1998 annual
meeting of the International Society of Political Psychology, Montreal. Correspon-
dence concerning this article should be sent to Howard Lavine, Department of
Political Science, State University of New York at Stony Brook, Stony Brook, NY
11794-4392. E-mail: [email protected]
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