Troubleshooting

G3500H Generator Set Engine

Media Number -M0074324-05 Date Updated -06/01/2020

i06793052

Temperature Ratio of Coolant to Oil Is Low

SMCS - 1348-035-TA ; 1395-035-TA

Use this procedure to troubleshoot if the following event codes are active or logged.

Table 1
J1939 Code and
Comments
Description

The engine oil temperature is too high or the engine coolant temperature is
4243-0
too low. The differential between the engine oil temperature and the engine
Engine Oil to Engine
coolant temperature has exceeded the trip point and the delay time has
Coolant Differential
expired.
Temperature : High -
The alarm output is activated.
Most Severe (3)
The code is logged.

The engine oil temperature is too high or the engine coolant temperature is
4243-15
too low. The differential between the engine oil temperature and the engine
Engine Oil to Engine
coolant temperature has exceeded the trip point and the delay time has
Coolant Differential
expired.
Temperature : High -
The engine is shutdown.
Least Severe (1)
The code is logged.

Note: The cylinder liner and the piston assembly can be damaged by this condition.

Probable Causes
Low engine coolant temperature or high engine oil temperature

Faulty temperature sensor and/or circuit

Faulty water temperature regulators

Recommended Actions
Table 2
Troubleshooting Test Step Value Result

1. Check for Codes Codes

Result: An
A. Connect Cat® Electronic Technician (ET) to the service tool associated code is
connector. active.

B. Look for active codes that are associated with the system for Repair:
the event code. Troubleshoot any
associated codes
before continuing
 with this test.

Result:A code is
active or logged.

Proceed to Test Step

2.

Result: No active
codes

STOP

Result : The oil and

coolant
temperatures are
OK.

Proceed to Test Step

3.

Result: The oil

temperature is NOT
OK.

Repair: Refer to
2. Check the Engine Oil Temperature and the Coolant Engine
Troubleshooting,
Temperature Oil and
"Oil Temperature Is
Coolant
High".
A. Observe the temperature of the engine oil and the engine Temperatures
coolant on the control panel display.
Result: The coolant
temperature is NOT
OK.

Repair: Refer to
Troubleshooting,
"Coolant
Temperature Is
Low".

If problem is not
resolved, proceed to
Test Step 3.

3. Check the Oil and Coolant Temperature Sensors Oil and Result: The
Coolant temperature sensors
A. Check the reading of the coolant temperature on Caterpillar Temperature are OK.
Electronic Technician (ET). The temperature should rise steadily Sensors
as the engine is warmed. Ensure that the temperature is Proceed to Test Step
reasonable. 4.

B. Use a separate device to measure the temperatures of the Result: The

engine oil and the engine coolant. temperature sensors
are NOT OK.
 Compare the measured temperatures to the readings on the
control panel display. Repair: Repair or
replace the
temperature sensors.

If problem is not
resolved, proceed to
Test Step 4.

4. Check the Water Temperature Regulators

NOTE: The water temperature regulators should not begin to

Result: The
open until jacket water reaches opening temperature for the
temperature
regulators.
regulators are NOT
OK.
A. Allow the engine to cool and then start the engine. Check the Temperature
hose at the outlet for the jacket water. If the hose is warm and Regulators
Repair: Replace the
normal operating temperature is not achieved yet, a regulator
water temperature
may be stuck open.
regulators, if
necessary.
B. If the water temperature regulators are malfunctioning, check
the water temperature regulators according to Systems
Operation/Testing and Adjusting, "Testing the Cooling System".

If the procedure did not correct the issue, contact your Cat dealer Technical Communicator (TC). For
further assistance, your TC can confer with the Dealer Solutions Network (DSN).

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