June 15, 2017, Declaration of Laurence Schneider in Support TRO V JPMC, (D.E. 191-MRS V JPMC-15-00293)
June 15, 2017, Declaration of Laurence Schneider in Support TRO V JPMC, (D.E. 191-MRS V JPMC-15-00293)
-against-
Defendants.
---------- - ----------- ----------- ----- X
the President and managing member of 1st Fidelity Loan Servicing, LLC ("1st Fidelity"), and the
President and managing member of Mortgage Resolution Servicing, LLC ("MRS") (collectively,
"Plaintiffs" or the "Schneider Entities"). I am a real estate specialist and I work and reside in Boca
Raton, Florida.
n:sidential mortgage loans, including both the note obligation and the security interest (mortgage
or deed of trust), and working out payment plans with the borrowers of those loans. Unfortunately,
not every defaulted loan is one that the Schneider Entities are able to resolve with a payment plan
or other loan modification that results in the borrower at issue remaining in their home. In those
circumstances, the Schneider Entities pursue foreclosure or other rights and remedies, to avoid
b,eing left with just loan documents, including notes and mortgages, that they paid money to
of first and second lien residential mortgage loans from JPMorgan Chase Bank, N .A. and affiliates
(collectively, "Chase"). I first began purchasing loans from Chase through S&A and 1st Fidelity,
Florida, acquired approximately 650 defaulted first and second lien residential mortgage loans
from Chase Home Finance LLC ("Chase Home Finance") through a Master Mortgage Loan Sale
6. 1st Fidelity, a Florida limited liability company located at 6810 N. State Rd.
7, Coconut Creek, Florida, acquired approximately 3 50 defaulted first and second lien mortgage
loans from Chase Home Finance through individual note sale agreements that included the
assignment of the mortgage (or deed of trust) securing the loan from May 2005 to November 2010.
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Coconut Creek, Florida, acquired a larger pool of loans from Chase in February 2009. Eddie S.
Guererro, Chase Home Finance' s then Loss Recovery Supervisor, approached me in 2008 about
the opportunity to purchase a larger pool of closed end first lien residential mortgage loans. Mr.
Guerrero informed me that the pool of loans was labeled "First Lien Walks" because they were
loans that Chase had decided to "walk away from" based on its cost-benefit analysis. Chase
eventually convinced me, despite my initial reluctance, to conduct initial due diligence on the pool
of loans. However, Chase refused to provide full and customary servicing information on the
loans, and instead provided a data tape, which was attached to a November 5, 2008 email from
information that would be relevant to a due diligence inquiry into purchasing mortgage loans, it
did not contain other information that I expected would be included, and as a matter of practice
and custom should have been included, in a data tape prepared from complete servicing file records
for the loan pool, which servicing file records Chase should have had for each of these federally
related mortgage loans regulated by various federal laws, including the Real Estate Settlement
Loan Purchase Agreement ("MLPA") to review and sign on behalf of MRS. On February 25 ,
2009, I e-mailed the executed copy back to Mr. Guerrero, and then received back from Chase the
countersigned MLPA, signed by Victor Fox. A true and correct copy of the fully executed MLPA
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10. The MLP A repeatedly confirmed that the pool of loans that Chase Home
Finance was selling, and that MRS was purchasing, consisted of non-performing first lien
mortgage loans. The MLPA further specified that the agreement was on a "servicing-released
basis." Based on my communications with Mr. Guerrero, I understood this terminology to refer
only to secured mortgage loans. Indeed, Mr. Guerrero's explanation was consistent with my
understanding of the general meaning of "servicing-released basis" in the finance industry, in that
11. At the time Chase Home Finance and MRS executed the MLP A, it did not
include the Mortgage Loan Schedule, which was referenced in the MLP A as "Exhibit A."
Nevertheless, it was the intent of both parties that the Mortgage Loan Schedule would consist of
3,529 loans with an outstanding principal balance as of December 22, 2008 in the amount of
approximately $156 million, drawn from the November 2008 Data Tape. Further, Mr. Guerrero
represented to me that I, on behalf of MRS, would receive the updated loan schedule and
corresponding information on the loans sold once Mr. Guerrero completed "scrubbing" the
November 2008 Data Tape to ensure that MRS was buying only closed end first lien mortgages
that were listed on the November 2008 Data Tape. I relied on these representations, and based on
my prior dealings with Mr. Guerrero and Chase Home Finance, expected that the promised
information would be forthcoming and that Exhibit A would consist of 3,529 loans from the
November 2008 Data Tape with accompanying usual and customary data and information
reasonably necessary to service mortgage loans. However, that did not happen.
12. Instead, the same day Chase sent me back the countersigned MLP A, they
also sent a schedule of mortgage loans that they claimed was an updated data tape of the loans that
were sold to MRS with the MLP A, but this schedule contained even less information than the
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November 2008 Data Tape and lacked information that Exhibit A was required to contain. In fact,
the lack of information on this February 25, 2009 schedule made it impossible for me to cross-
reference it with the November 2008 Data Tape and verify that the mortgage loans supposedly
sold to MRS according to this schedule were on the November 2008 Data Tape.
13. Because Chase refused to produce original loan files and a myriad of other
documents about each of the loans sold to the Schneider Entities (documents Chase was required
to produce to the Schneider Entities before this lawsuit was filed), the Schneider Entities have
faced obstacle after obstacle to building up their business and working out payment plans with
their borrowers. Since MRS signed the MLP A with Chase, Chase engaged in a protracted pattern
(a) make false representations to borrowers that Chase or its collection agency
was the authorized servicer or owner of the loans and that borrowers should make payments
directly to Chase or the collection agency, even though Chase had previously sold the loans at
(b) collect, and refuse to remit, mortgage and insurance payments related to
loans it sold to the Schneider Entities, whether the collection was done in-house or by
(c) approve short sales on properties subject to loans that Chase sold to the
Schneider Entities;
(e) make false representation to certain borrowers that their loans had been
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transferred to one of the Schneider Entities, prompting those borrowers to file complaints with
various state and federal agencies leading to loss of reputation and impeding the ability of the
borrowers, including borrowers whose loans Chase had previously sold to the Schneider
Entities;
(g) wrongfully release and discharge liens, through third-party agents such as
properties that served as collateral for loans Chase had already sold to the Schneider Entities
when these liens were released, which lien releases appear to have been "robo-signed" by
certain Chase employees, and/or their authorized third-party agents, such as NTC and
PiersonPatterson, in that they appear to have been mass-produced and signed by persons
without knowledge of the facts to which their signature attests (a composite of representative
of Mortgage lien releases that occurred after loans had been sold by Chase to the Schneider
loans for which Chase wrongfully released the liens by filing documents that purport to vacate
those lien releases (a composite ofrepresentative Vacation and Rescission documents signed
by Ingrid Whitty, purportedly a Chase Vice-President, is attached hereto as Exhibit 3); and
(i) communicate with the Schneider Entities to get them to sign documents
pertaining to the loans that were purportedly sold by Chase once a borrower would contact
Chase, even though Chase never gave the Schneider Entities any of these documents when the
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loans were initially sold to the Schneider Entities, ostensibly to shift the liability for Chase's
D. Problems the Schneider Entities Are Still Facing Because of Chase's Actions.
14. If the Schneider Entities could have assurances that the issues that they face
with borrowers would end while this litigation is pending, that would provide me with some
measure of comfort that the Schneider Entities will be able to survive and eventually thrive once
more. However, the Schneider Entities continue to deal with problems with numerous borrowers
on the loans that the Schneider Entities thought they had bought from Chase, but for which loans
they never received the full documentation and ownership rights to the loans.
15. Compounding the problems caused by the issuance of lien releases are
Chase's mailing of wrongful Forgiveness Letters and statements via Chase's representatives that
borrowers no longer owe money to the Schneider Entities or that their loans were "charged off."
One such example is Joseph Davis. Mr. Davis contacted the Schneider Entities in February 2015
after having first contacted Chase, who told him that they sold the loan to the Schneider Entities.
While the Schneider Entities expressed to Mr. Davis that they would be willing to work with him,
they advised him that nothing could be done until and unless Chase prepared and filed an
assignment of the mortgage to MRS. MRS repeatedly contacted Chase to get the assignment, to
no avail. However, in October 2015, Mr. Davis infonned MRS that Chase provided him with a
copy of the recorded assignment of mortgage, even though no such recorded assignment was sent
to the Schneider Entities. Chase never sent this documentation directly to the Schneider Entities.
By January 2016, the borrower filed a complaint against the Schneider Entities with the Illinois
and Florida Attorney Generals' Offices. Because Chase refuses to acknowledge which loans it
sold to the Schneider Entities, the Schneider Entities now stand in the unenviable position of
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violating federal regulations for loan servicing if they forgive loans such as the Davis loan because
there is no record in the Schneider Entities' possession that the Davis loan was ever sold from
Chase to MRS. A true and correct composite of the complaint filed by Mr. Davis with the Illinois
Attorney General's Office, the communications sent by the Florida and Illinois Attorney Generals,
and my counsel's response to the Attorney Generals' offices is attached hereto as Exhibit 4.
16. A further example is Mary Schmidt. Ms. Schmidt intended to sell her home
in March 2016, and learned there was a lien on the property relating to a line of credit she had
opened with Chase. Chase would not release the lien because they claimed they did not own the
loan, but they had not provided the Schneider Entities with any of the loan documentation either,
including the Assignment of the Mortgage. During the efforts between the Schneider Entities and
Chase to resolve this matter, Chase initially sent the Schneider Entities a purported assignment of
mortgage from Chase to MRS, which appeared to be "robo-signed." The Schneider Entities
refused to accept this fraudulent document, and insisted upon the preparation and delivery of a
valid Assignment of Mortgage, which was eventually provided just as the borrower was interested
in closing on the sale of her home. Again, unnecessary delays and expenses were visited upon the
Schneider Entities and the borrowers because of Chase's failure to tum over loan files and execute
documents when the loan sales were executed. A true and correct copy of the communications
17. A final example involves the borrower Willie J. Holmes. In May 2016, Mr.
Holmes contacted Chase about his mortgage, and received a letter from Chase indicating that as
far as Chase was concerned, his loan carried a zero balance. Mr. Holmes then contacted the
Schneider Entities to ask for a release. Chase, however, never provided the Schneider Entities
with the loan file, including an Assignment of Mortgage for this loan, at the time it was sold to the
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Schneider Entities. Then, in February 201 7, the borrower approached Chase to get this
Assignment of Mortgage from Chase to MRS because the borrower wanted to sell the house before
the end of March. A true and correct copy of the communications described herein is attached
Schneider Entities when prompted by borrowers and when it serves their own self-interest; namely,
to shift liabilities from Chase to the Schneider Entities. Otherwise, there is no effort by Chase to
keep the Schneider Entities informed, much less to provide them with the loan documents that
should have been provided for each loan when they were sold by Chase to the Schneider Entities.
19. Moreover, a review of the document production that Chase made on May
31, 2017 pursuant to the Court's May 18, 2017 ruling on Plaintiffs' more recent Motion to Compel
Discovery further confirms that Chase cannot be trusted with ensuring that no further damage is
20. One example is evidenced in the fact that loans that Chase made to two
borrowers, Ali and Salinas, each of which loans carried balances in excess of $500,000, which
loans I viewed as two of the "cherries" to encourage MRS to pursue the deal with Chase for the
loan pool, and both of which loans were pulled back by Chase after the sale to MRS, were
identified in Chase's May 3 l81 production as loans that were in fact sold to MRS as part of the
MLP A. Interestingly, both loans had already been lien released on July 28, 2008, several months
before they were even put on a list to be sold and represented as 1st Lien Mortgage loans.
21. Further, a review of Chase's May 31 st document production shows that the
lien releases on loans that have been identified as having been sold to the Schneider Entities not
only continues through the present date (with the most recent instance happening in March of this
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year), but actually started on October 17, 1998, continuing on unabated through 2004, before the
Schneider Entities even began conducting business with Chase. By that time, according to Chase's
production, they had already lien released approximately 250 loans before they began representing
and marketing to me, on behalf of the Schneider Entities, that they were selling federally related
mortgage loans. These lien releases are still happening, despite the initiation and pursuit of this
lawsuit.
information on more than 300 loans, including at least thirteen loans for which Plaintiffs provided
information about their lien releases to Chase in this action as exhibits to earlier filings, including
the recently heard Motion to Compel. Some of these same loans are discussed above as the
Schneider Entities account for the pernicious and wide-spread practice by Chase of lien releasing
loans that were ostensibly sold to the Schneider Entities, and then attempting in vain to fix the
23. Unless Chase is prevented from further releasing liens on property securing
loans that Chase previously sold to the Schneider Entities or further engaging with borrowers on
loans that were supposedly sold to the Schneider Entities without the supervision of the Court, and
is ordered to provide full documentation on the lien releases and supposed efforts to remediate the
lien releases on all loans sold to the Schneider Entities, the harms resulting from Chase's ongoing
paralyzing the Schneider Entities, and preventing them from pursumg foreclosure or other
remedies with respect to mortgages where the need arises. Borrowers could also attempt to rely
on the lien releases, loan forgiveness letters and other inappropriate actions by Chase as defenses
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impossible for the Schneider Entities to check county recorders in dozens of states across the
United States daily, necessitating that some lien releases will fall through the cracks.
25. The inability to pursue such remedies also adversely affects mortgage loan
restructuring negotiations with borrowers, which is at the heart of the Schneider Entities' business
model. Borrowers with whom one or more of the Schneider Entities have or would otherwise have
worked out payment plans can cease making payments or refrain from entering into new payment
plans.
26. The Schneider Entities also face the risk that state and local governments
could attempt to hold the Schneider Entities liable for breaches of consumer protection laws, and/or
attempt to impose liability on the Schneider Entities for community blight, failure to maintain
properties and other public kinds of damages for which governments have aggressively sought to
27. Further, because Chase has ceased all communications with the Schneider
Entities, except when Chase wants to shift liability for a loan whose file was never properly
assigned to the Schneider Entities in the first place, the Schneider Entities receive irregular and
minimal notice (and often not advance notice) regarding when Chase files additional releases or
which of the Schneider Entities' loans are affected. Because of the frequency of the lien releases,
the Schneider Entities must check on an almost daily basis to see if further releases have been
issued. This is a time-consuming process that imposes continuing administrative burdens and title
28. The Schneider Entities have suffered, and continue to suffer, grave injury
to their business relationships and reputation. The Schneider Entities' business model relies on
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goodwill between borrowers and the Schneider Entities. Chase's misconduct, including its
continued wrongful release ofliens, has entangled the Schneider Entities in ongoing disputes with
borrowers and governmental agencies with whom the Schneider Entities previously enjoyed
positive working relationships. Chase's misconduct has harmed and continues to harn1 the
businesses attempting to collect payments on loans that had been forgiven or released, when, to
the contrary, the Schneider Entities only acted in a manner they were legally entitled as the rightful
E. The Problems the Schneider Entities Face Build On The Pattern of Bad Actions Chase
Has Taken Against the Schneider Entities' Interests In the Loans From The Outset.
29. As I discussed above, upon receiving the February 25, 2009 MLPA
spreadsheet purportedly representing the 1st lien mortgage loans being sold to MRS, I notified Mr.
Guerrero immediately, and continued my attempts to obtain the proper data and collateral files
30. During the same period, I continued to request a useable, normal and
customary data tape and the collateral files from Ms. Launi Solomon of Chase's Mortgage
Recovery Support.
31. For several years, Ms. Solomon was cooperative in her attempts to assist
me with numerous problems brought upon the Schneider Entities by Defendants' schemes to
32. For example, on December 18, 2009, Ms. Solomon informed me that
several collection agencies were continuing in their collection efforts on loans that were
supposedly sold to the Schneider Entities and that she was going to forward the payments due to
MRS: "I have pulled a report of the pmts due to you since the Feb. sale." Ms. Solomon knew there
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was a way to determine which loans were purportedly sold to MRS, despite Defendants' ongoing
misrepresentations that they cannot determine which loans were sold to MRS, which
misrepresentation they finally admitted was wrong on May 8, 2017 in a letter from their counsel
to my counsel in this matter on the eve of the Court's hearing on the Schneider Entities' Motion
to Compel Discovery, in which letter Chase sheepishly admitted at long last that they can
determine which loans were sold to MRS. A copy of this May 8, 2017 letter is attached as Exhibit
7. In fact, in March of 2009, Ms. Solomon specifically informed me that the "Agency Code for
33. Furthermore, in her December 18, 2009 e-mail to me, Ms. Solomon
discusses payments made by borrowers, and stated that the Schneider Entities would not be getting
these payments because "[t]here are issues due to a dupe acct# project of something Larry Sandra
says you know about? So some of these accts your groups can't find under certain acct. #'s because
we changed them???" I have never heard of Larry Sandra and did not know that Chase changed
the account numbers on borrowers who continued to make payments to the collection agencies,
despite these loans purportedly being sold to MRS but without Chase ever providing MRS with
the files or data to contact these borrowers. A true and correct copy of the December 18, 2009 e-
34. After having requested a data tape of the loans sold to MRS pursuant to the
MLPA, I requested Ms. Solomon provide me with an updated "Exhibit A" list of loans sold to
MRS. On December 29, 2009, Ms. Solomon had requested a list of the MLPA loans and received
the list from Christine Price. Although this data tape provided five data fields, upon information
and belief, two of the fields were searchable identifiers of the loans sold to MRS: the Agency
Number being "MRS209" and the Collector Code being "Sold." A true and correct copy of the
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SA00422937-00422938.
35. Unfortunately, shortly after receiving this e-mail and data tape from Ms.
Solomon, she informed me that I was no longer going to receive most of the payments which she
36. On August 28, 2012, I e-mailed Ms. Solomon about two borrowers who had
recently been contacted by third-party debt collector Real Time Resolutions ("RTR") about
making payment arrangements on their loans. In fact, upon information and belief, RTR filed a
transfer of Plaintiffs' claims on these loans in federal bankruptcy court. This claim transfer caused
the Bankruptcy Trustee to stop making payments to 1st Fidelity on the loans, until Plaintiffs proved
the fraudulent transfer of the claim, which RTR eventually retracted. A true and correct copy of
the August 28, 2012 e-mail correspondence between the Schneider Entities and Launi Solomon of
37. Later that same day, I received an e-mail from Ms. Solomon, which
contained an e-mail exchange between Ms. Solomon and Mr. Omar Kassem of Chase, in which
Ms. Solomon informs Mr. Kassem that the Garcia loan "was already in the DOJ Queue." Upon
information and belief, the DOJ queue was the coding in the Collector Code ("CLTR") field in the
Recovery system. The DOJLTR queue was the holding identifier for eventual mailing of the
33,456 2nd Lien Extinguishment Letters sent by Defendants to various borrowers, including
borrowers on loans owned by the Schneider Entities. Chase produced a copy of this e-mail during
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38. On September 5, 2012, Mr. Kassem wrote back to me, stating: "In an effort
to comply with new corporate asset sale practices across all lines of business of Chase, Chase
Mortgage Banking recovery will no longer be providing support as it relates to portfolio and note
sales that funded prior to October 2011. Issues related to the following items must be
mortgage, Pay histories, Repurchases. All requests will be reviewed by the Recovery Portfolio
Manager and a final assessment will be made on a case by case basis. Repurchase requests will
not be considered absent an identifiable breach of the reps and warranties by Chase in the purchase
and sale agreement. Thank you for your attention to this matter." The communication was sent
at a time Defendants knew that loans owned by the Schneider Entities were going to be impacted
by the upcoming 2nd Lien Extinguishment Program. A true and correct copy of this e-mail is
2012. In these communications, I shared with Mr. Kassem correspondence I received from another
borrower, Mr. Dubinski, which correspondence had been ongoing since the execution of the
MLPA in 2009, at a time when the Schneider Entities did the best they could to send out RESP A
letters to borrowers they could identify, having no reason to suspect that the loans were not 1st lien
mortgages.
loans being sent by Chase to a collection agency to extract monies from these borrowers and to
assert consumer relief credit under the National Mortgage Settlement Agreement ("NMSA")
before the borrowers were sent 2nd Lien Extinguishment letters on September 13, 2012 as part of
an overall set of 33,456 letters from Chase that went out that same day. Upon information and
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belief, Mr. Kassem and Ms. Solomon from Chase, at the very least, knew that if these loans were
targeted for consumer relief crediting under the NMSA, there had to have been other borrowers as
well who would get swept up by Chase's dragnet of fraud, to either circumvent its mortgage
41. Sure enough, the next day, September 14, 2012, the Schneider Entities'
offices were contacted by a borrower, Robert Warwick, whose loan was purchased from Chase
several years before. The borrower had made consistent payments for several years after the
Schneider Entities acquired his loan from Chase. However, Mr. Warwick was not calling about a
payment that he was making, but rather about a 2nd Lien Extinguishment letter he received from
Chase, and notifying the Schneider Entities that he would no longer be making payments to them
on the loan. Shortly after Mr. Warwick sent the Schneider Entities a copy of the letter, I
immediately e-mailed Mr. Kassem to not only resolve the Warwick issue but also to inquire if any
other borrowers whose loans the Schneider Entities had bought from Chase would be receiving a
similar letter. My communication to Mr. Kassem was an immediate attempt to determine the scope
of the mailing errors and to proactively work with Defendants to remediate the pending issues and
42. On October 10, 2012, Mr. Kassem informed me that "Retraction Letters
43. After further months of efforts to speak and e-mail Mr. Kassem to address
these issues with these letters that were sent by Chase to the Schneider Entities' borrowers, on
February 26, 2013, Mr. Kassem informed me that he was no longer allowed to speak with me.
44. Despite strict instruction to cease all communications with the Schneider
Entities, likely to conceal Defendants' frauds, Ms. Solomon from Chase attempted to assist me
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with a 1st Fidelity loan which had a pending closing, representing several hundred thousand dollars
in revenue to 1st Fidelity. This was a loan that was to be paid off by the borrower, but Chase would
not provide the payoff number. Ms. Iacino from pt Fidelity's offices requested Ms. Solomon's
assistance with this matter, and Ms. Solomon replied: "As much as I would like to help, I have
been advised I cannot work with S&A on any accounts until the DOJ Legal matter regarding
assignments is cleared up between S&A/Chase. Per Omar [Kassem], he said to please get with
legal counsel on any matters regarding Chase." Ms. Solomon copied me on this e-mail. I
responded to Ms. Solomon, stating: "This is really unfair. You know I've tried communicating
with Glenn Seeley [Chase legal counsel] a few times and did not get a reply. I copied you on some
correspondence. I don't know ifhe is the right person and Omar never gave me a contact person
in legal. IfI was given an actual person within Legal Counsel to communicate with, I would have."
45. As time wore on, I realized that the mystery that surrounded my dealings
with Chase were part of a larger scheme of fraud perpetrated by Chase upon both me as well as
the borrowers who had originally obtained loans from Chase, as well as the United States
government and various states who had worked to negotiate the NMSA. As a prelude to a separate
lawsuit that I filed under the False Claims Act ("FCA"), 31 U.S.C. § 3730 et seq., on March 28,
2013, my prior legal counsel sent a letter to Eric Holder, the then United States Attorney General,
46. Then, on May 6, 2013, my FCA case was filed under seal in the United
States District Court for the District of South Carolina, and the following day, my counsel sent a
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47. While this FCA case was still under seal and purportedly being investigated
by the U.S. Department of Justice, Chase executed its Alternative Foreclosure Process ("AFP") on
numerous loans owned by the Schneider Entities. This special project, in which Chase concealed
the 1st Lien Recovery loans from government regulatory scrutiny, was specifically known as the
Pre DOJ Lien Release Project. As part of this undertaking, Chase made note in the Mortgage
Servicing Platform ("MSP") of all the loans in which borrowers, whose loans were owned by the
Schneider Entities, were lien released. A true and correct copy of Print Screens of this Pre-DOJ
Lien Release is attached hereto as Exhibit 12. This exhibit was previously submitted to the Court
as Exhibit G to the Declaration of Helen Chaitman, filed on May 27, 2016 in support of an earlier
48. Between October 2013 and December 2013, Chase had released hundreds
ofloans owned by the Schneider Entities, according to Chase's plan and scheme to conceal loans
from being measured for metrics testing and then taking credits for those same loans under the
RMBS settlement.
49. On November 1, 2013, while the FCA case was still under seal (but after it
had been transferred to the United States District Court for the District of Columbia), the United
States requested a partial unsealing of the FCA case, which unsealing was granted without my
knowledge or consent. While Chase were purporting to deny the allegations contained in the FCA
case to the DOJ, Chase was simultaneously setting the wheels in motion to actively release loans
50. On February 8, 2014, after the United States and the States party to the
NMSA and RMBS Settlements declined to intervene in the FCA case, I received communication
via text from Mr. Jeff McGrane of Chase, informing me of the following: "Looks like they have
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done it again. Heard someone outside of our group may have processed 800-900 lien releases on
51. The communication continued and then on February 21, 2014, Mr.
McGrane confirmed to me that the 1st lien mortgages, which I had identified in the FCA case as
the AFP, had been released. Unlike the 2nd Lien Extinguishment Program, in which Chase harmed
a couple dozen of the Schneider Entities' loans to seek credit for 2nd mortgages under the NMSA,
the AFP impacted most of the Schneider Entities' 1st lien mortgages. The communications also
confirmed that unlike the 2nd Lien Extinguishment Program, in which borrowers were notified
about the forgiveness, the borrowers whose 1st lien mortgages were released, to avoid being
included in the NMSA metrics testing, did not receive notification: "No letters sent just lien release
processed."
52. On March 5, 2014, prior to the filing of this lawsuit, the Schneider Entities'
prior legal counsel sent a hand-delivered letter to Stephen Cutler, Chase's then-General Counsel,
outlining the scope of the ongoing harms that Chase has been committing against the Schneider
Entities. In this letter, the Schneider Entities' counsel identified these harms, including the
rampant and unchecked release of liens on loans previously sold by Chase to the Schneider
Entities, as well as the rogue actions taken by Chase through the AFP and the 2nd Lien
Extinguishment Program. Plaintiffs' counsel pointed out to Chase that "Chase has not delivered
allonges and assignments for many of the loans," "continued to collect payments (on its own or
through collection agencies) on many of the sold loans without remitting the payments" to the
Schneider Entities, and post-sale, has "continued to harm the Schneider Entities" by "(1) changing
the list of loans sold, and adding hundreds of loans that violate loan servicing and consumer
protection laws; (2) pulling valuable loans back after the sale closed; (3) keeping payments made
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by borrowers after sale of the loans; (4) directing enforcement agencies to [the Schneider Entities]
for Chase's violations; (5) releasing and discharging liens on sold loans; (6) short-selling properties
subject to loans sold to Schneider Entities; and (7) receiving payments from borrowers and
insurance carriers and refusing to remit such payments to [the Schneider Entities]." In this letter,
Plaintiffs' counsel provided detailed case studies of the problems that have been faced by several
borrowers because of the mishandling ofloan files by Chase, problems which are not only harming
the Schneider Entities financially in their operation of their businesses, but further exposing the
Schneider Entities to ongoing liability from litigation being pursued by those borrowers. A true
and correct copy of this March 5, 2014 letter is attached hereto as Exhibit 13.
53. On May 1, 2014, one day before Defendants began filing the Rescission of
Modification of Mortgages, I informed my counsel of the need to address the situation regarding
Chase moving forward with filing "vacation documents." Unfortunately, my counsel was not able
to draft a cease and desist letter to Chase on that day. Starting on May 2, 2014, Ingrid Whitty, a
Mortgage and Vacation of Release of Mortgage documents which were prepared by Erika Lance
of NTC. NTC then proceeded to knowingly record these fraudulent documents in the various
county recorders' offices. Examples of these documents are set forth in Composite Exhibit 3 to
this Declaration.
54. On June 27, 2014, the Schneider Entities' prior counsel wrote to Chase
again, this time sending his letter to Chase's counsel Robert Bailey, to follow up on his March 5th
letter to Chase. As this letter points out, Chase requested additional supporting materials relating
to the Schneider Entities' claims that were made in the March 5th letter, and Plaintiffs counsel
made several binders of documents available for Chase's review. As Chase's in-house counsel
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Case 1:15-cv-00293-LTS-JCF Document 191 Filed 06/15/17 Page 21 of 21
asked for a further summary of the Schneider Entities' claims and demands, the June 27 th letter
was sent to Chase. In this letter, the Schneider Entities' legal counsel reminded Chase's counsel
that "[t]he scope of harm caused by [Chase's] actions is mushrooming," and further detailed how
Chase's lien releases and attempts "to 'revive' recordings of the liens whose releases [Chase]
recorded" were exposing the Schneider Entities to liability under various laws. A true and correct
copy of this June 27, 2014 letter is attached hereto as Exhibit 14.
Pursuant to 28 U.S.C. §1746, I declare under penalty of perjury that the foregoing
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CAROLINE IACINO
MY COMMISSION# GG 77456
EXPIRES May 07 , 2021
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