Case Study: Build a culture for inclusion at Microsoft
Changwei Xu
Case Study: Build a culture for inclusion at Microsoft
Changwei Xu
Ottawa University
THEORY-BUS-7000-FA-2020
Dr. Andrew Black
10/09/2020
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Case Study: Build a culture for inclusion at Microsoft
Changwei Xu
Summary
In this case, the author introduced the organizational culture in Microsoft. Microsoft is
not only focusing on every employee’s individual development but also takes organizational
cultural very important. The article introduced different ways that the company used to
improve and achieve the same organizational culture. In this case, I will analysis how does
Microsoft helps employees to change during their time in the company and how the
organizational culture will affect the company.
Case analysis
Business is like a battlefield, if you want to be invincible in the battlefield, the only way
is to improve the competitiveness of enterprises. Diversity is the acceptance of a wide variety
of personal differences. In addition to objective differences, diversity also includes accept
individuals in cognition, career, values, interpersonal relationship and social differences.
Inclusive means recognizing and fully balancing the diversity of the workforce [ CITATION
Ric1 \l 1033 ]. Inclusiveness is about encouraging and exploiting individual differences to
maximize the benefits of the organization, rather than simply tolerating them [ CITATION
Ric1 \l 1033 ]. How will diversity and inclusive culture impact the company’s development?
1. Broaden the perspective of the enterprise
Fusion of different gender, race, sexual orientation, age, physical ability and teamwork
style to better services for a variety of customers on behalf of the enterprise.
2. Improve corporate performance
To seek suitable talents from the most abundant talent pool becomes the demand of
enterprise development. Strive for the most extensive and the most diverse job seekers, in
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Case Study: Build a culture for inclusion at Microsoft
Changwei Xu
order to really find the most suitable labor force, improve the competitiveness of
enterprises. Because talent is not set limits, there is no skin color and gender restrictions,
so that enterprises from a more diverse pool of talent to choose the right incumbent.
In Microsoft, the company the company deeply know about how diversity and inclusive
culture will affect the company’s development, so the company is helping their employee to
improve and exchange. First, they coached the human resource team to hiring different and
unique individuals to join the company. Second, redefining the evaluation standard of
performance. Third, the management team will have some part of the bonus to spend on
establish a diversity and inclusive environment.
If I’m a manager in Microsoft and we just hire an employee with autism. First of all, I
won’t tell any other team members about that this employee is different with others. Second,
I’ll find a bright but not that much people’s position and let this employee feels comfortable
and reliable when he is working at the company. Third is I will contact the related department
in the company to help this employee to get familiar with the company to make the
transaction smoother. I will also set the target and encourage this employee to try to
communication with others outside the work. To join lunch with team members. I believe that
every team member is unique. They are very special to the company and can all help the
company to develop.
Conclusion
Based on this case, I learnt a lot about Microsoft’s culture organizational. Also I’m more
familiar with how does diversity and inclusive culture important to the company. I believe
that everyone is unique and special in the company and they deserve an enjoyable and
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Case Study: Build a culture for inclusion at Microsoft
Changwei Xu
fairness environment and culture.
Reference
Ricky W. GriffinM. Philips, Stanley M. GullyJean. Organizational Behavior.
