STC KSA

STC Company

Implementation

Solution for LOFD-

111207 VoLTE Rate

Control Feature
 STC KSA

Prepared by: manzexin Date: 06-03-2017

Reviewed by: weichuanliang Date:

Approved by: suhaib Date:

BTS3202E
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Contents
Live network information.....................................................................................................................................4
1.1 Live network topology..............................................................................................4
1.2 Business volume.......................................................................................................4
1.3 Remote access information.......................................................................................4
2 Purpose and Requirements...........................................................................................................................4
2.1 Change purpose.........................................................................................................4
2.2 Change scenario........................................................................................................5
2.3 Change time and operation time window.................................................................5
3 Description of Change and Change Influence..............................................................................................5
3.1 NE version number or patch number before and after change.................................5
3.2 Surrounding NEs and version number involved by the change...............................5
3.3 Change relevance......................................................................................................5
3.4 Description of changed feature.................................................................................5
3.5 Description of changed hardware.............................................................................6
4 Change Preparations.....................................................................................................................................6
4.1 Composition of Change Team and Responsibility of Team Members....................6
4.1.1 Change Team of STC Company......................................................................................6
4.1.2 Huawei On-site Change Team........................................................................................6
4.1.3 Huawei Support & Guarantee Team..............................................................................6
4.2 Check of Equipment Running..................................................................................6
4.3 Change Risks and Countermeasures.........................................................................6
4.4 Check Before Change...............................................................................................7
5 Operation Steps for Change..........................................................................................................................7
5.1 Operation Steps for Change..........................................................................................7
5.2 Test and Verification................................................................................................9
5.3 Solution for Changeback In the Case of Failure......................................................9
5.3.1 Definition of Change Failure.......................................................................................9
5.3.2 Rollback decision..........................................................................................................9
5.3.3 Overall Description of Change back........................................................................10
5.3.4 Information Collection Before Change back...................................................10
5.3.5 Change back Steps.............................................................................................10
5.3.6 Equipment Status Check...................................................................................10
5.3.7 Tests and verification After Changeback................................................................11
5.3.8 Changeback Risk Analysis................................................................................11

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5.3.9 Change of Spare Parts and Emergency Workstation.................................................11

6 Work after Change......................................................................................................................................11
6.3 Observation.............................................................................................................11
6.2 Provision of Materials.............................................................................................12

Live network information

1.1 Live network topology

1.2 Business volume

The PRB and traffic user status of all sites which will do the operation shown as below.

1.3 Remote access information

Remote access is not allowed in STC network.

2 Purpose and Requirements

2.1 Change purpose

VoLTE Rate Control can adjust the AMR-NB/AMR-WB rate for uplink voice services depending on the
uplink channel quality and voice quality. This feature can helps improve the voice quality and LTE
uplink coverage.
Change scope: 3681 sites under STC network

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2.2 Change scenario

Network change and then testing.

2.3 Change time and operation time window

Change Date Change Start Time Change End Time

2017-03-12 02:00 AM 05:00 AM

00:00~01:00 Preparation before upgrade, healthy check and download software to sites
02:00~03:00 execute the version upgrade, check alarms and troubleshooting
03:00~04:00 Drive test and service verification
04:00~05:00 if some issue which cannot resolved occurs, rollback the software
06:30~08:00 service verification

3 Description of Change and Change Influence

3.1 NE version number or patch number before and after change

Product Current Version Target Version

LTE-FDD V100R009C00SPC230 V100R009C00SPC230
LTE-FDD V100R011C10SPC210 V100R011C10SPC210
LTE-FDD V100R011C10SPH217 V100R011C10SPH217
U2000 R16C10SPCP240 R16C10SPC240
.

3.2 Surrounding NEs and version number involved by the change

N/A

3.3 Change relevance

N/A

3.4 Description of changed feature

This feature can helps improve the voice quality and LTE uplink coverage.

3.5 Description of changed hardware

N/A

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4 Change Preparations
4.1 Composition of Change Team and Responsibility of Team Members

4.1.1 Change Team of STC Company

Name Responsibility Telephone No.

Ibrahim A. Syed 966 50 371 8812
Chief commander
<[email protected]>

4.1.2 Huawei On-site Change Team

Name Responsibility Telephone No.

Maguigeng Chief commander 00966502149668
Owner for LTE product 00966556649681/ 00966530420629
Mayoulong/weichuanliang
change

4.1.3 Huawei Support & Guarantee Team

Name Responsibility Telephone No.

Supporting overall 00966502149668
Maguigeng coordination as the technical
expert
Product support contact 8602918629550382
Shilei
person

4.2 Check of Equipment Running

SN Item Result
1 Existing alarm Normal
2 Network KPI Normal
3 Hardware running status Normal
4 Timing Task Normal

4.3 Change Risks and Countermeasures

No. Risk Description Possibility Impact Countermeasure

(High/Middle/L (High/Middle/
ow) Low)
Remote connection Low High Contact on call manager
1
is broken
Site goes down Low High Contact GTAC to troubleshoot urgently
2
and restore service
Loss of Low Middl Contact GTAC to troubleshoot urgently
3 maintenance and restore service
e

4.4 Check Before Change

No. Preparations Before Change Owner Completion Date

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1 Data backup Change owner 1 day before

change date
2 Test and record alarm, equipment Change owner 2 hours before
status and business dialing test change time

5 Operation Steps for Change

5.1 Operation Steps for Change

No. Change Step Operation Implementation Time

Person
1 Data
Configuration File, parameters and Implementation
Backup/Risk 00:00~01:00
alarm check and Backup person
checking
2 Confirm with MNOC and performance Implementation
Operation start 01:00~02:00
team to start the operation person
3 Perform the Implementation 02:00 ~03:30
command Perform the operation through MML person
4 Verification and Check the service and check if the Implementation 03:30 ~04:00
Test command active person
5 Implementation 04:00 ~05:00
Rollback if failed Rollback the operation person

Detailed operation steps:

Perform below scripts:

MOD CELLALGOSWITCH: LocalCellId=XXX,

UlAmrcMode=ULAMRC_ENB_CONTROL,AmrcAlgoSwitch=UlAmrcExceedingInitialSw-
1&UlAmrCheckSw-1&VoiceCodingModeMeasSw-1;
ADD VOICEAMRCONTROL: LocalCellId=XXX,
VoiceAmrCtrlParaGroupId=0,HighAmrCodingMode=AMR_WB_23_85kbps,
LowAmrCodingMode=AMR_WB_12_65kbps, PlrThdForDecreasingAmr=6,
PlrThdForIncreasingAmr=2,RsnThdForDecreasingAmr=14, RsnThdForIncreasingAmr=5;
ADD VOICEAMRCONTROL: LocalCellId=XXX,
VoiceAmrCtrlParaGroupId=1,HighAmrCodingMode=AMR_WB_12_65kbps,
LowAmrCodingMode=AMR_WB_6_6kbps, PlrThdForDecreasingAmr=16,
PlrThdForIncreasingAmr=2,RsnThdForDecreasingAmr=14, RsnThdForIncreasingAmr=5;
ADD VOICEAMRCONTROL: LocalCellId=XXX,
VoiceAmrCtrlParaGroupId=2,HighAmrCodingMode=AMR_NB_12_2kbps,
LowAmrCodingMode=AMR_NB_7_4kbps, PlrThdForDecreasingAmr=6,
PlrThdForIncreasingAmr=2,RsnThdForDecreasingAmr=14, RsnThdForIncreasingAmr=5;
ADD VOICEAMRCONTROL: LocalCellId=XXX,
VoiceAmrCtrlParaGroupId=3,HighAmrCodingMode=AMR_NB_7_4kbps,
LowAmrCodingMode=AMR_NB_4_75kbps, PlrThdForDecreasingAmr=10,
PlrThdForIncreasingAmr=2,RsnThdForDecreasingAmr=14, RsnThdForIncreasingAmr=5;

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 Implementation Solution for Change

5.2 Test and Verification

No. Operation Item Operation Method Owner Time

1 Check Software and Checking the LTE TDD sites software weichuanliang 03:30-04:00
hardware status and hardware status

2 Check Active Alarms Check whether have any reported weichuanliang 03:30-04:00
alarms after the operation that
related to the operation

3 DT DT engineer will test all item before jabbar 02:00-04:00

and after upgrade

4 Check Performance Performance KPIs counters check on Performance team 03:00-04:00

KPIs LTE FDD sites

5 Call MNOC To call MNOC team to close the weichuanliang 04:30-05:00

related MDT after confirmation of
successful operation

5.3 Solution for Changeback In the Case of Failure

5.3.1 Definition of Change Failure

(1) The dial test shows that calls cannot be made through a certain office route.
(2) Charging amount is wrong.
(3) A lot of users fail to make or receive calls.
(4) One-way audio in a large area
(5) Frequent breakdown
(6) Customer complaint
(7) Major KPI degraded

5.3.2 Rollback decision

SN From Decision Person Decision Time(Local)

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 Implementation Solution for Change

Huawei Suhaib/00701176
(essential) Rehan Afdal
1 Mohammed/86300 Before 05:00
MaGuigeng/0070741
9
Customer
2 (optional) Customer Name Before 05:00

5.3.3 Overall Description of Change back

If there is any degradation happened then Rollback the scripts following the rollback

solution;

SN Step Owner Time (start ,end)

1 Starting the operation tool Implementation person 04:00 – 04:10

2 Configuring the rollback Implementation person 04:10 – 04:11
data
3 Performing the rollback Implementation person 04:11 – 04:40
4 Verifying the rollback Implementation person 04:40 – 05:00

5.3.4 Information Collection Before Change back

Download file log, snap from failed info, feedback all the info to GTAC.

5.3.5 Change back Steps

Detailed operation steps:

Perform below script to rollout back the feature:
MOD CELLALGOSWITCH: LocalCellId=XXX, UlAmrcMode=ULAMRC_OFF;

5.3.6 Equipment Status Check

1. Check the software and hardware status after change back.

2. Check the NE Alarm.
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 Implementation Solution for Change

5.3.7 Tests and verification After Changeback

SN Operation Operation Method Owner Time

. Item
1 No abnormal LST ALM; Implementation person & 04:40-05:00
alarm NOC
2 Main KPIs From U2000 client query Day back person & 06:10-23:00
are normal main KPI performance team

5.3.8 Changeback Risk Analysis

SN Risk Description Possibility Impact Countermeasure

New service affected Contact GTAC to troubleshoot

1 Low High
alarm appear urgently and restore service
Inform DM open a TT and
Interface board is
2 Middle High Contact site engineer to replace
broken
the board

Contact GTAC to troubleshoot

3 KPI degraded Middle High
urgently and restore service

5.3.9 Change of Spare Parts and Emergency Workstation

Customer is responsible for arranging Spare parts equipment

6 Work after Change

6.3 Observation

Observation  Item Expected Observation  Period Owner

result (start , end)
Check all alarms and No new 5:00AM- 23:00PM Day time backup
should be same as before alarm , If there person
change have new
alarm it should
not affect
service
KPI Check (Call drop KPI is 6:00AM- 23:00PM Day time

ratio, HOSR, CSSR) normal, not backup person

degraded.

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 Implementation Solution for Change

6.2 Provision of Materials

The change owner provides the all required logs before & after operation to the
daytime backup team as reference,
These logs are such as:
 The configuration file
 Alarms logs before & after the change
 Operation logs
 Scripts
 Related Emails

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