Final Draft MR Project
Final Draft MR Project
Industry of Pakistan
MARKETING RESEARCH
Emergence of Shell, Caltex,Attock & PSO
MARKETING RESEARCH
MS MANAGEMENT SCIENCES
FIRST SEMESTER
GROUP MEMBERS
- SARA NOOR
- SADIA TAQIR
- NOUMAN AHMED
- MAHTAB ALAM
- AZHAR UDIN
Contents
Overview ............................................................................................................................ 5
Introduction ........................................................................................................................ 6
Composition of Hydrocarbons ....................................................................................... 11
Sector division in Industry: ............................................................................................ 12
Oil Marketing Companies (OMC): ................................................................................ 12
Current Status................................................................................................................ 12
Volumetric Sales (Industry): .......................................................................................... 14
VOLUMETRIC INCREASE:........................................................................................ 15
Shell.................................................................................................................................. 31
Shell Revolutionizing Oil Transport .............................................................................. 31
Becoming Royal Dutch Shell ........................................................................................ 32
Post-War Expansion and The Oil Crisis ......................................................................... 32
Tapping New Resources and Expansion ........................................................................ 32
Caltex (Chevron Pakistan Limited).................................................................................... 33
For imported products: ...................................................................................................... 37
Oil and Gas sector structure:.......................................................................................... 37
Shell Retail.................................................................................................................... 38
Shell Refinery Limited .................................................................................................. 38
Shell Govt Receivables.................................................................................................. 38
Lubricants ..................................................................................................................... 39
Social Investment .......................................................................................................... 40
HSSE ............................................................................................................................ 40
Product Line ..................................................................................................................... 42
BUSINESS LINE:............................................................................................................. 42
RETAIL: ....................................................................................................................... 42
LUBRICANTS AND CHEMICALS: ............................................................................ 42
COMMERICAL FUELS IN BULKS: ........................................................................... 42
DISTRIBUTION CHANNELS: .................................................................................... 43
CALTEX.PRODUCTS.LINE: .......................................................................................... 43
2)Havoline Ultra V 501272 ....................................................................................... 44
3)Havoline Ultra R 501276........................................................................................ 44
Havoline ProDS Fully Synthetic ECO 5 .................................................................... 45
Havoline ProDS Fully Synthetic LE 500002 .............................................................. 46
Four Stroke Lawnmower and Stationary Engine Oil 501601 ...................................... 47
TWO STROKE ENGINE OILS Super Outboard 3 (Green) 560319 ........................... 48
Havoline Super 2T 500676 ........................................................................................ 48
Two Stroke Lawnmower Oil 501600 ......................................................................... 49
TRACTOR OILS Super Tractor 500421.................................................................... 49
Delo 400 XLE Synblend 500289 ............................................................................... 50
Market Share..................................................................................................................... 52
Market Share of Shell .................................................................................................... 52
Political Factor .............................................................................................................. 57
Economical Factor ........................................................................................................ 58
Social Factor ................................................................................................................. 59
Technological factor ...................................................................................................... 59
Environmental Factor .................................................................................................... 60
Legal Factors................................................................................................................. 60
SWOT Analysis ................................................................................................................ 61
STRENGTH: ................................................................................................................ 62
WEAKNESS:................................................................................................................ 63
OPPORUNITIES: ......................................................................................................... 63
THREATS: ................................................................................................................... 64
Powers and Functions:................................................................................................... 66
GOVERNMENT OF PAKISTAN ..................................................................................... 67
MINISTRY OF LAW, JUSTICE, HUMAN RIGHTS AND PARLIAMENTARY AFFAIRS
......................................................................................................................................... 67
ORDINANCE NO. XVII OF 2002 .................................................................................... 67
ORDINANCE ............................................................................................................... 67
POLICY GUIDELINES ................................................................................................ 68
LICENCES ................................................................................................................... 68
Pakistan: Revenue minus production cost of oil, percent of GDP ................................ 72
Fuel extraction industry of Pakistan................................................................................... 72
References ........................................................................................................................ 73
Overview
The pioneer of the natural gas industry in the country, Pakistan Petroleum Limited (PPL) has
been a frontline player in the energy sector since the mid-1950s. As a major supplier of natural
gas, PPL today contributes over 20 percent of the country‘s total natural gas supplies besides
producing crude oil, Natural Gas Liquid and Liquefied Petroleum Gas.
The company‘s history can be traced back to the establishment of a public limited company in
June 1950, with major shareholding by Burmah Oil Company (BOC) of the United Kingdom for
exploration, prospecting, development and production of oil and natural gas resources. In
September 1997, BOC disinvested from the Exploration and Production (E&P) sector worldwide
and sold its equity in PPL to the Government of Pakistan (GoP). Subsequently, the government
reduced its holding through an initial public offer in June 2004, which was further decreased
with the initiation of the Benazir Employees Stock Option Scheme (BESOS) in August 2009
when PPL employees were allotted 12 percent shares from the government‘s equity. More
recently, GoP further disinvested its 5 percent shares, around 3.55 percent of the total paid-up
percent, PPL Employees Empowerment Trust that has approximately 7 percent — being shares
transferred to employees under BESOS — and private investors, who hold nearly 25 percent.
PPL has acquired 100 percent shareholding of MND E&P Limited, a company incorporated in
England and Wales. The name of the subsidiary has been changed to PPL Europe E&P Limited.
Introduction
Word petroleum comes from mixture of Greek and Latin as (Greek; Petra ―rock‖ &
Latin; Oleum ―oil‖) rock oil or crude oil which is naturally occurring phenomenon. Inflammable
liquid consisting of various amount of associated organic compound that are found in geologic
For the very first-time petroleum was formed by refining of kerosene, and is done by Russian
Dubinin brothers in their factory in 1823 (Korai, Bullo & Abro, 2018). In 1846 refining process
of coal from kerosene was discovered by Nova Scotian Abraham Pineo Gesner, and this process
was further improved by the lgnacyu Kasiewicz in 1852. The first rock oil mine was built near
krosno in bobrka in central European Galicia in 1853. The fractionate process for petroleum
done by distillation was discovered by Benjamin Silliman in New haven in 1854. The first
modern Russian Refinery in the mature oil fields was built by Meerzoeff at Baku in 1861 and, it
counts for the 90% of world‘s oil (Korai, Bullo & Abro, 2018).
Commercial oil well was drilled in Poland in 1853 for the very first time in the world and
is then lead by first oil refinery in Jaslo ―Poland‖. Romania was the only country in the world
that have its crude oil output officially recorded in international statistics, that shows 275 tons of
available crude oil by the end of 19th century the Russian Empire. The James Miller Williams
dug the first oil well in Canada, Oil springs in North America and, then in Ontario in 1858. The
petroleum industry in US was began by Edwin Drake (69-foot), by drilling oil well in 1859.
The oil industry grew throughout the 18th century and, it became a major concern in the
early part of the 20th century. The introduction of concept of internal combustion engine
provided the demand that has largely sustained oil industry to current state of high demand for
During 19th century, there found a series of oil fields around the globe. But access to oil
was and still is a central focus for several military conflicts of the current era, including the cause
of worse destructions in World War II, where it was facilitated as a major strategic asset and was
extensively bombed.
Oil industry over takes the coal industry during mid of 1950s and, later following the
1973 and 1979 energy crises the matter of focus circulated around the oil supply levels. Which
reflects that oil is a limited and most important resource and will be recognize by the most
While talking about the Pakistan industry, first Oil Company was found in 1974 when
government merged the National oil (PNO) and Dawood Petroleum limited (DPL) as Premiere
Oil Company limited (POCL). State Oil Company limited was found on August 23, 1976 by
renaming the existing institute Petroleum Storage Development Corporation (PSDC). Finally by
the merger of the Premier Oil Company Limited and State Oil Company Limited at the end of
1976, Pakistan state oil (PSO) was found. After formation of Pakistan state Oil series of
comprehensive renewal programs were occurred, which lead to fully developed and functional
Along with the PSO there exists numbers of other market players such as Caltex, Shell, Zic,
Castrol, Hi-tech lubricants, PARCO, Puma Energy, Attock Oil refining and many more.
Pakistan‘s economy is growing at a very steady rate, where it comprises of petroleum, motor oils
Pakistan has to import large quantity of oil and oil related products to satisfy the growing
domestic oil demand because of limited reserves of oil and gas with in country. First oil drilled
was found in 1866 at Kundal in the upper region of Indus Vally, and is further lead by numbers
of small other drills production of oil started in Baluchistan (Khattan). The first series of
Pakistan has long been considered a petroleum province; the first well was drilled in 1866 at
Kundal in the upper region of Indus Vally. Shallow wells were drilled in the following years, and
from 1886, small scale production of oil started in Khattan (Balochistan). In 1915, the first of a
series of commercial oil discoveries was made in the Potwar basin (Punjab). The first major gas
discovery (9.6 TCF) was made in the Central Indus basin by Pakistan Petroleum Ltd. (majority
So far 728 exploratory wells have been drilled across the country, out of which a total 219
remained successful. The rate in oil and gas exploration was ‗very high‘ in Pakistan as compared
There are almost four major national oil companies currently involved in the sector, namely
Oil and Gas development corporation limited (OGDCL), Pakistan petroleum limited (PPL),
Pakistan state oil company limited (PSO) and Pakistan oilfields limited (POL). These major
companies act as joint ventures and partnership between some domestic firms and with different
international companies. These four listed companies have cumulative market capitalization of
PKR 765 Billion and hold 22.5% weightage in KSE- 100 index. Major international oil
companies currently involved in the business in country are BP (UK), ENI (Italy) OMV
Oil consumption of different energy products is dominated by Gasoline and Fuel oil. In
Pakistan transport sector in the biggest user of the petroleum products which accounts about 48
percent followed by power generation which uses about 36 percent, and industrial sector which
Today, about 90% of vehicular fuel needs are met by oil. Petroleum also makes up 40%
of total energy consumption in the United States, but is responsible for only 2% of electricity
generation. Petroleum's worth as a portable, dense energy source powering the vast majority of
vehicles and as the base of many industrial chemicals makes it one of the world's most important
commodities.
Petroleum Exploration in Pakistan began more than a century ago. The first well was drilled in
1866 at oil seepage Kundal in the Mianwali District of Punjab Province. Right after seven year
Activities continued during the last quarter of the 19th century with sporadic attempts to drill
shallow boreholes, as in rest of the world, the earlier exploration focused on seep-ages. Mainly in
the Sulaiman Fold Belt. Discovery of oil at Khattan in Balochistan was the main success where
thirteen shallow wells produced 25,000 barrels of oil between 1885 and 1892. The Government
Up to 1883, a number of shallow wells were drilled by the Government agencies, all near
seepages. However, due to rapid decline in production the Government agencies subsequent lost
their interest in oil exploration. The problems with drilling in areas of oil seepage were the low
rate of oil production and short life. With the advancement of knowledge about origin, migration
and occurrence of petroleum, and development of drilling technology, the exploration was
extended to other sedimentary regions. The first commercial success came with the
drilling of Khaur-1 by Attock Oil Company in 1915, on a surface anti-cline in the Potwar
Basin. Oil was discovered in sands in the lower part of the Miocene formation and a total of 396
shallow wells were drilled in the field from 1915 to 1954. Steady exploration drilling continued
in the Potwar Basin and led to the discovery of three oil fields. Pakistan's first oil field was in the
late 1952 in Baluchistan near a giant Sui gas field. The Toot oil field was not discovered in the
early 1960s in the Punjab. It covers 122.67 square kilometers (47.36 sq. mi). Pakistan Petroleum
and Pakistan Oilfields explored and began drilling these field with Soviet help in 1961 and
The Toot area is one of the oldest oils producing regions in Pakistan with the first oil well was
drilled in 1964 when President Ayub Khan encouraged a mineral development policy. It is
located in the Potwar region, Punjab Province, which It is located approximately 135 km
southwest of the capital city of Islamabad. In 1964 the first well was drilled. The commercial
production started in 1967. There are about 60 million barrels of oil in place with 12%-15% of
which is recoverable. At its peak during 1986, the field was producing approximately 2,400
barrel of oil per day. It has grown steadily since then, producing both oil and, to a lesser degree,
natural gas. Oil production was entirely confined to the Potwar Plateau till 1981, when Union
Texas Pakistan discovered its first oil-field in Lower Sindh. By 1998-1999, the Lower Sindh gas-
fields were producing more oil than the Potwar Plateau. Since then, new deposits have
In 1968 after OGDC discovered Tut Oilfield (1967) and POL discovered oil at Meyal
(1968) several foreign companies began to show interest in Pakistan. As a result, the
Government of Pakistan signed agreements with American Oil Company (AMOCO) and
Wintershall in 1969, the former for onshore and later for offshore Indus Basin. Marathon Oil
Company of USA was also granted huge Concession in 1973 along the Makran Coast, half
onshore and half offshore. Wintershall withdraw after drilling three dry offshore wells and
Marathon closed its operations after drilling one onshore and one offshore well. Amoco
continued its drilling programmed but without success in Middle Indus Basin. In 1976 OGDC
announced the discovery of condensate gas field at Dhodak and discovered gas at Pirkoh in
(1977).
Composition of Hydrocarbons
While counting the composition of crude oil, it composes of mostly alkanes and cyclical alkanes
along with various aromatic compounds. The molecular composition for various oils products
varies but them exist a narrow limit extreme that is necessary to be followed as;
Element Percentage
Carbon 83 to 87%
Hydrogen 10 to 14%
Nitrogen 0.1 to 2%
Oxygen 0.05 to 1.5%
Sulfur 0.05 to 6.0%
Metals < 0.1%
In crude oil compositions, four types of hydrocarbon molecules are present. Crude oil varies in
their properties as in terms of varying percentage of associate molecules as;
Composition by weight
Hydrocarbon Average Range
Paraffin 30% 15 to 60%
Naphthenic 49% 30 to 60%
Aromatics 15% 3 to 30%
Asphaltic 6% Remainder
Sector division in Industry:
The oil associated industry is divided into two major sectors, known as ―upstream and
downstream‖. The upstream oil sector is also known as the ‗Exploration and Production‘ (E&P) sector.
Main operations of the sector include searching for potential natural gas and crude oil fields and
subsequently drilling and operating these sites for exploration of these resources. The downstream sector
includes ‗Refining and Marketing‘ (R&M) sector which involves refining of petroleum crude oil and the
processing and purifying of raw natural gas as well as the marketing and distribution of the final products.
There are almost 12 licensed operators majority of which are being captured by the government
own entities, Pakistan State Oil (PSO) with a market share of 55%, Shell Pakistan Limited
(Shell), Attock Petroleum Limited (APL), Total Parco Pakistan Limited/Total Parco Marketing
Limited
Current Status
During Mid Nineties to the end of the century companies like Lasmo (Now Eni), Premier, Shell
along with new comers like Tullow Oil of Ireland and BHP of Australia became active and as a
result gas was discovered at Sara, Suri, Chachar, Zamzma, Bhit and at Zarghun, all in the Middle
Indus Basin and Kirthar province except Zarghun which is located in Bolan Concession in
Baluchistan An Hungarian oil company, MOL, Polish Oil & Gas Company of Poland and
Malysia‘s Petronas were also grained Concessions. Polish Oil and Gas drilled a dry hole in
Sabzal Concession, N.E. of Mari but Petronas made a gas discovery in their Mehar Block. MOL
is currently drilling an exploratory well in Tal Concession in Bannu district. Recently OGDCL
made a break through when oil was discovered for the first time in Kohat region at Chanda
(former Shakardara Structure) from the Datta Formation of Jurassic. OGDC also made two oil
The Exploration in offshore regions which had started in 1961 remained limited to the drilling of
only eleven exploratory wells of which nine were located in the Indus offshore and two off the
Makran Coast. OGDC‘s Pak Can-1 drilled during 1985-86 was the first one to establish the
presence of hydrocarbons (gas) on the continental shelf but in sub-commercial quantities. The
last well drilled in Indus Offshore region was Sadaf-1 by Occidental. This well was also a
commercial failure. Most recently UMC (later Ocean) drilled a well near Pasni in offshore
Makran. The well apparently did not reach the objective Punjgur sandstone.
At present four blocks in the Indus Offshore region are held under license two by Total, one by
Shell and the fourth one by British Gas. Ocean Oil has two Offshore / Onshore adjacent blocks
along the Makran Coast. The lack of success and high cost of exploration has mainly caused the
slow pace of exploration in offshore areas although the prospects of locating upstands like the
―Oil and gas regulatory authority (OGRA) has issued licenses to a number of new players
while additional new licenses are expected to be issued on account of which competition in the
In the Energy mix of Pakistan, petroleum accounts for approximately one third of its total value.
Petroleum consumption grew at a Compound Annual Growth Rate (CAGR) of 2% over the last
20 years (1995-2015).Petroleum sales witnessed a growth of 4.7% during FY16 and amounted to
22.4mtons (FY15: 21.4mtons). High Speed Diesel (HSD), Motor Gasoline (MOGAS) and
Furnace oil (FO) contribute nearly 95% to total petroleum sales. Product-wise volumetric
growth was observed in the retail fuel segment (MOGAS and HSD) while FO off-take remained
stagnant with the availability of Liquefied National Gas (LNG). However, proportion of FO in
total petroleum sales remained the highest at around 40%. In percentage terms, sales of MOGAS
and HSD increased by 18% and 3%, respectively. Higher increase in sales of MOGAS was due
to lower prices (higher purchasing power for the population) and non-availability of CNG.
Increase in HSD sales was primarily due to increased infrastructure development spending by the
VOLUMETRIC INCREASE:
According to Oil Companies Advisory Limited (OCAC) provides the identification report
of volumetric increase in the oil and petroleum products as ―26.9m‖ tons till end of 2020. While
increase in HSD, for FO report estimates no increase, and it will remain at the constant supply.
APL is the 3rd largest oil marketing company of Pakistan after Pakistan state oil (PSO) and Shell
and was established in 1998. The main aim of the company is to continuously provide quality
and environment friendly petroleum products and related services to industrial, commercial and
retail consumers, and exceeding their expectations through reliability, economy and quality of
products and services. APL is committed to benefiting the community and ensuring the creation
of a safe, responsible and innovative environment geared to client satisfaction, end user
gratification, employees‘ motivation and shareholders‘ value.
APL is procuring its product from Attock
Refinery Limited, National Refinery Limited, PARCO
refinery and imported product through Jetty. Currently
the company is operating from the following supply
points.
• Rawalpindi
• Machike. sheikhupura
• Karachi
• Gatti, Faisalabad
• TarruJabba, Peshawar
• Vehari, Sindh
• Mehmood kot, Muzzafargarh
• Shikarpur, Sindh
• Habibabad, Lahore
Company’s Process
Supply chain is believed to be back bone of any oil marketing company like APL where it plays
a vital role in successful operation. It consists of the processing, transportation, marketing, and
distribution of petroleum products, and it is usually characterized as a mature, rather competitive,
and complex industry (Hackworth & Shore, 2004). In APL, traditional approach towards supply
chain is denting the company's growth to a great deal.
Process Title
Attock Petroleum Limited:
Attock Refinery Limited (ARL) was incorporated as a Private Limited Company in November,
1978 to take over the business of the Attock Oil Company Limited (AOC) relating to refining of
crude oil and supplying of refined petroleum products. It was subsequently converted into a
Public Limited Company in June, 1979 and its shares are quoted on the Pakistan Stock Exchange
Limited in Pakistan. The Company is also registered with Central Depository Company of
company i.e. AOC, Government of Pakistan, investment companies and general public. The
ARL is the pioneer of crude oil refining in the country with its operations dating back to 1922.
Backed by a rich experience of more than 90 years of successful operations, ARL‘s plants have
been gradually upgraded / replaced with state-of-the-art hardware to remain competitive and
It all began in February 1922, when two small stills of 2,500 barrel per day (bpd) came on stream
at Morgah following the first discovery of oil at Khaur where drilling started on January 22,
1915 and at very shallow depth of 223 feet 5,000 barrels of oil flowed. After discovery of oil in
Dhulian in 1937, the Refinery was expanded in late thirties and early forties. A 5,500 bpd
Lummus Two-Stage-Distillation Unit, a Dubbs Thermal Cracker Lubricating Oil Refinery, Wax
Purification facility and the Edeleanu Solvent Extraction unit for smoke-point correction of
There were subsequent discoveries of oil at Meyal and Toot (1968). Reservoir studies during the
period 1970-78 further indicated high potential for crude oil production of around 20,000 bpd. In
1981, the capacity of Refinery was increased by the addition of two distillation units of 20,000
and 5,000 bpd capacity. Due to their vintage, the old units for lube/ wax production, as well as
Edeleanu, were closed down in 1986. Another expansion and up gradation project was
completed in 1999 with the installation of a Heavy Crude Unit of 10,000 bpd and a Catalytic
Reformer of 5,000 bpd. In 2000, a Captive Power Plant with installed capacity of 7.5 Megawatt
was commissioned.
The latest Expansion / Up-gradation Project completed in November 2016 comprised the
following:
Diesel Hydro Desulphurization (DHDS) unit: This has reduced Sulphur contents in the High
Light Naphtha Isomerization unit: This has enhanced production of Premium Motor Gasoline by
ARL‘s current nameplate capacity stands at 53,400 bpd and it possesses the capability to process
lightest to heaviest (10-65 API) crudes. The Company is ISO 9001, ISO 14001, ISO/IEC 17025,
OHSAS 18001 certified and is the first refinery in Pakistan to implement ISO 50001 (Energy
Management System).
Aman
(Coordination)
FINANCE AND CORPORATE AFFAIRS
resources. The role of the department includes re-engineering of business processes and internal
controls by best utilization of state of the art information technologies. It also renders support
services to other functional areas for enhancing organizational efficiency and effectiveness for
Sections
Manager (BR&AD)
Business Review & Assurance Department (BR&AD) has been formed as a result of business
process reengineering of Internal Audit function. The vision of BR & AD is to be the Catalyst
for improvement in the organisation. BR&AD is a service tool, to be used as the most effective
control process in ARL with respect to the systems, controls, operations, management,
efficiency and accountability. BR&AD acts not only as a watchdog but also as a Consultant
helping the management in achieving the strategic goals and objectives of the company. The
BR&AD function cover a vast range of activities from simply carrying out transaction
special expertise.
Commercial and Materials Management department consist of following major sections of ARL:
Sales & Commercial Section is responsible for sale of petroleum products, execution of commercial agreeme
Procurement is responsible for Procurement of goods which includes imports and local purchases. Procurem
responsible for disposal of fixed assets including sludge disposal as well etc.
Materials Management is responsible for maintaining stock items as per predefined control levels and also re
The Human Resources and Administration (HR&A) department is responsible for optimization
and rationalization of human and other resources. The core of HR is to ensure efficient and
opportunities to build their careers, evolving and implementing training and development plans
for developing technical and behavioral skills of employees, facilitating performance appraisal
process for employees to foster performance culture at ARL and undertaking cordial industrial
relations.
The Administration wing of HR&A department is mainly overseeing the affairs related to Office
Services and Transport, Dining facilities to the employees, provision of security and protection
of company land, Product Loss Investigation, legal compliance, Public Relations, CSR and
Sections
MAINTENANCE
Maintenance Department plays a very significant and critical role in the refinery. It aims to
Providing Zero Defective repair and maintenance services of highest standards to company's
Enhancing skill level of technical staff and training them so that they can perform maintenance
in efficient manner.
Improving productivity by actively advancing towards the state of the art technology, system
and services that meet the emerging expectations of on-growing competitive environment and
Sections
Plants maintenance
Power Plant
OPERATIONS
Operations department operates refining units and allied facilities. There are four distillation
units viz. HBU-I, HBU-II, HCU and Lummus. Downstream units include
premium quality gasoline and low sulfur diesel, respectively. Auxiliary units like Hydrogen unit,
Amine unit, Sour Water Stripper and an Effluent Treatment Plant are also in operation for
producing prime quality products in an environment friendly manner. The products include
LPG, premium motor gasoline, jet fuels, kerosene, high speed diesel, light diesel oil, furnace
fuel oil, Mineral Turpentine oil, Jute batching oil, solvent oil and various grades of bitumen.
Current nameplate refining capacity is 53,400 barrels per day. Following are different sections in
Operations department:
Sections
HBU's Reformer
HCU ISOM unit
DEVELOPMENT
Technical Services Department (TSD) plays a vital role in providing all kind of technical
support for trouble free operations of the Refinery. It has a multifunctional nature of work
ranging from Production Planning, Energy Auditing, Optimization and process design, Refinery
economics and pre-feasibilities, Plant Monitoring, Product quality control and Research &
Development. TSD work includes technical support to on-going and planned projects: it must
vet and approve all process modifications keeping in view need, technical viability and
Manager (Engineering)
The Engineering Department provides a wide array of services to all departments especially the
Operations and Maintenance departments. Its functions of Design, Inspection and Contracts each
separately headed by a Section Incharge ensure that all works carried out in the refinery meet all
international standards of quality and reliability. The routine in-service and shutdown
inspections ensure continuous and safe operation of the plant and equipment. The Design section
is fully equipped to carry out complete in-house designs of piping modifications and works
related to storage facilities. All major repairs and constructions are carried out through contracts
awarded by the Contracts section which follows an ISO certified procedure for evaluation and
monitoring of contractors.
Sections
Project Engineering
Contracts
Inspection
QUALITY (HSEQ)
ARL is committed to provide the best quality products in the market, endeavors to protect the
environment and to ensure health and safety of its employees, contractors, and customers and
work for continual improvements in Health, Safety, Environment and Quality (HSEQ) systems.
ARL is committed to comply with all applicable Health, Safety, Environment and Quality laws
and regulations.
Corporate Opportunities
Corporate Opportunities Directors and employees are expected not to: a) take personal use of
opportunities that are discovered through the use of Company property, information or position.
b) use Company property, information or position for personal gains. Directors and employees
are expected to put aside their personal interests in favor of the Company interests. Competition
and Fair Dealing The Company seeks to outperform its competition fairly and honestly. Stealing
proprietary information, possessing trade secret information that was obtained without the
owner‘s consent or inducing such disclosures by past or present employees of other companies
is prohibited. Each director and employee is expected to deal fairly with Company‘s customers,
suppliers, competitors and other employees. No one is to take unfair advantage of anyone
through manipulation, abuse of privileged information or any other unfair practice. The
Company is committed to selling its products and services honestly and will not pursue any
activity that requires to act unlawfully or in violation of this Code. Bribes, kickbacks and other
improper payments shall not be made on behalf of the Company in connection with any of its
businesses. However, tip, gratuity or hospitality may be offered if such act is customary and is
not illegal under applicable law. Any commission payment should be justified by a clear and
traceable service rendered to the Company. The remuneration of agents, distributors and
commissioners cannot exceed normal business rates and practices. All such expenses should be
EEQ
everyone around. The Company laws in this regard have to be complied with and no
discrimination upon race, religion, age, national origin, gender or disability is acceptable. No
harassment or discrimination of any kind will be tolerated; directors and employees need to
adhere standards with regard to child labor and forced labor. Work Environment All employees
are to be treated with respect. The Company is highly committed to providing its employees and
directors with a safe, healthy and open work environment, free from harassment, intimidation or
personal behavior not conducive to a productive work climate. In response the Company expects
consummate employee allegiance to the Company and due diligence in his job. The Company
also encourages constructive reasonable criticism by the employees of the management and its
policies. Such an atmosphere can only be encouraged in an environment free from any prospects
United Kingdom (UK). This strategy aims to push towards zero-emission vehicles.
The number of electric vehicles charging points is three and are placed in London, Surrey and
Derby. More electric vehicle charging points are expected by the end of the year. Shell made an
Jane Lindsay-Green, future fuels manager of Shell said that, ―The electric vehicle market is
rapidly growing in the UK.‖ It was further informed that there is a raise in sales of electric cars.
especially London. London transport authorities and shell have joined hands to make this
initiative successful. Furthermore, Shell added that UK is the first country in which its
Shell has also added other services like coffee and pizza at the charging point. David Elmes of
Warwick Business School has stated that, ―The next step is whether Shell starts to see
themselves as an energy services company, optimizing the multiple sources and uses of energy in
Climate change and environmental degradation is a reality and for the future generation it is
essential that more environmentally friendly policies are supported and initiated. It is indeed a
The arrival of the internal combustion engine in 1886 led to a surge in demand for transport fuel.
Building on their shipping expertise, the Samuel brothers commissioned a fleet of steamers to
carry oil in bulk. They revolutionized oil transport with the maiden voyage of their first tanker,
Murex. In 1892, Murex was the first ever tanker to transit the Suez Canal. The brothers‘
company was named the Shell Transport and Trading Company in 1897. It used a mussel shell as
its logo.
Shell Transport‘s activities in the East, combined with a search for new sources of oil to reduce
dependence on Russia, brought it into contact with Royal Dutch Petroleum. The two companies
joined forces in 1903 to protect themselves against the dominance of Standard Oil. They fully
merged into the Royal Dutch Shell Group in 1907.
Shell changed its logo to the scallop shell, or pecten, which is used today. By the end of the
1920s Shell was the world‘s leading oil company, producing 11% of the world‘s crude and
owning 10% of its tanker tonnage. The 1930s were difficult: the group‘s assets in Mexico were
seized and it was forced to concede generous terms to the Venezuelan government when it
nationalised its oil fields.
After the Second World War, as peace brought a boom in car use, Shell expanded into Africa
and South America. Shipping became larger and better powered. In 1947 Shell drilled the first
commercially viable offshore oil well in the Gulf of Mexico. By 1955 Shell had 300 wells. In
1958 Shell began production in Nigeria.
In 1969, Ghaddafi took power in Libya, cutting oil production and raising prices. Other
producers threatened to do the same and the Yom Kippur war of 1973 brought the crisis to a
head. Within weeks OPEC countries quadrupled the oil price and imposed a boycott for two
months. The effect on the West was economically catastrophic.
The 1970s were notable for Shell‘s development of the oil fields in the North Sea and South
America - difficult and expensive to do, but crucial given the reduced supplies from the Middle
East. In 1978 Shell completed the Cognac drilling and production platform in the Gulf of
prominence. Shell was criticized over plans to dispose of the Brent Spar platform and also ran
into difficulties in Nigeria. As the new millennium got under way, Shell expanded in China and
Russia. In 2005 Shell dissolved its old corporate structure to create a single new company. Shell
remains one of the world‘s major oil and gas companies. We have interests in liquefied natural
gas and gas to liquids products; we help develop sustainable biofuels; and we are involved in
wind projects.
Chevron Pakistan Limited (formerly known as Caltex Oil Pakistan Limited) is a part of Chevron
energy business. Chevron is the fifth-largest integrated energy company in the world.
countries, this highly competitive corporation is engaged in every aspect of the oil and natural
gas industry, including exploration and production; refining, marketing and transportation;
chemicals manufacturing and sales; and power generation. With a diverse and highly skilled
global work force of more than 59,000 employees, Chevron and its people take great pride in a
Chevron Pakistan Limited has operated in the sub-continent since 1938 and apart from the main
oil storage facility at Karachi, has 10 Depots throughout the country, which includes three inland
terminals in Rawalpindi, Machike and Shikarpur. The company‘s Retail network consists of 598
outlets located throughout the country as well as a wide spread distributor network catering to
the demands of the Industrial, as well as the Agricultural sectors. Chevron installed its first CNG
facility at its Company managed retail outlet at Islamabad. Subsequently, more CNG facilities
have been added to the network in Karachi and Lahore increasing the number of CNG refueling
facilities to 66 nationwide. In addition, Chevron has also established three CNG conversion kit
centers. Pakistan's lubricants market size as per the line of business consists of consumer,
transport and industry. Transport sector is the largest lubricant consumer in Pakistan, generating
business for all lubricating oil manufacturing companies. Overall volumes of local consumption
including meager export to Afghanistan stand at around 400 million litres per annum.Total
demand of Pakistan is approximately 400 million litres (400,000 mt) per annum out of which
about 50 percent is produced locally by registered reclamation and blending plants with locally
available Lube Base Oils (LBOs) from National Refinery Limited (NRL). 11 percent of the
LBOs are imported in raw form which is further converted into finished products while 11
percent finished lubricants are being imported to meet local demand. The shortfall is met through
Iranian smuggled lubricating oils, spurious and substandard oils made by illegal reclaimers in the
Country particularly in Karachi. The illegal inflow of lubricants not only damage the legal
reclaimers and blenders but also cause heavy losses to the transporters in term of reducing
engines' life.
Due to network of petrol pumps spread across the Country, oil marketing companies (OMCs)
have an edge over their competitors and other manufacturers for increased share in the market to
sale and distribute lubricating oils in addition to various petroleum products. However, there are
several other factors which are responsible for market share of different lubricating brands.
These factors include pricing, quality, marketing and customers' opinion through different
PSO caters all kinds of lubricants customers including automotive and industrial consumers
having latest lubricants manufacturing terminal in Karachi. PSO has introduced Lubricant
security features which is first of its type in Pakistan. Consumers can authenticate the product
genuinity via SMS through the security code available on lubricant's pack. Pakistan State Oil
(PSO) being the state owned Company have the largest petrol pumps' network in the Country is
the largest seller of diesel and petrol as well but as far as lubricants are concerned, PSO stands at
number two, with market share of about 14 percent. The industrial oils produced by PSO include
gas engine oils, marine oils, turbine oils, compressor oils and many more.
The largest shareholder in the lubricant market is Shell Pakistan, which has captured 21 percent
lubricants' market in the Country. Shell is the number one global lubricant supplier, delivering
market-leading lubricants to consumers in over 100 countries. Shell Pakistan has established
itself as a valued multinational company of Pakistan. Shell offers different kinds of lubricating
oils and the top and latest brands offered by Company includes Helix Car Engine Oils, Advance
Motorcycle Engine Oils, Rimula Truck & Heavy duty Engine Oils, Helix Ultra (Synthetic Motor
Oils) and Helix Ultra Pure Plus (made from natural gas). Shell also produces and sells industrial
Mal Pakistan Limited (formerly Mobil Askari Lubricants Ltd) produces and supplies both
automotive and industrial lubricant oils with different brand names of Mobil Delvac, Mobil
Delvac MX, Mobil Delvac Super, for commercial motors, Mobil 1, Mobil Special and Mobil
Super 1000 for passenger motors while Mobil 1 Racing is for Motorcycles. Wide range of
lubricants for industrial sector is also offered by the Company. Mal Pakistan entered into
Pakistani market in 1997 and is responsible for approximately 11 percent share in the lubricants
market of Pakistan.
Castrol has representation in 74 countries worldwide with delivery network in 120 countries. In
Pakistan Castrol sells automotive, aviation and industrial lubricants with approximately 1 percent
High Tech Lubricants Limited serves the Pakistan's lubricant market with brand name of Zic
through more than 20 thousand retail outlets and representation in all provinces including AJK. It
manufactures different lubricating oil including Gasoline & Hybrid, Diesel oils, Motorbike and
Under Hood. The Zic's share in local market is approximately 5 percent however other imported
Local brands which contribute to 15 percent of lubricants' market of Pakistan include Ken S-4
Advance, Kenwin GX-Super, Kenex 500, Ken GL-1, Ken-7, Ken Gold, etc., by KenLubes,
numerous Black Tiger lubricating oils, various lubricants by Master and variety of Total-Parco
brands. The remaining six percent is met through smuggled oils from Iran and illegal reclaimers
in the Country.
For the growth of legal Lubricants business in Pakistan it is important to resolve the major
problems faced by this sector including inflow of smuggled Lube base oils and finished
lubricants, high rate of custom duty on imports of Lube Base Oils, eradication of commercial
operators in unregulated sector, illegal reclamation of Used Lubricating Oil and high cost of
doing business.
Policies, rules and regulations for this sector of economy should be simplified and reviewed in
this sector may actively participate in the economic growth of the Country.
from Afghanistan particularly from Turkmenistan 1.3bcfd through TAPI. This import pattern
Petroleum products
(Million Tons)
MOGAS HSD FO
2014-15 4.7 7.4 9.2
2015-16 6.0 7.5 9.0
2016-17 6.6 7.6 9.0
2017-18 7.2 7.8 9.0
2018-19 7.9 7.9 9.0
2019-20 8.7 8.1 9.0
This industry structure is initiated by the exploration and production sections where the
reservoirs are processed by exploitation of hydrocarbons. Through this process the specific
crude-oil are produced, which is further lead by process of refining. The refining process occurs
continuously till have some functional operation form of this particular oil. Then marketing
companies purchases this product and further the process is carried through wholesalers and
retailer where actual oil market operates. This process id described as follows;
Shell Retail
SPL is the second-largest oil marketing company (OMC) and the largest private OMC in
Pakistan with a 25% share of the white-oils market. The Retail business comprises over 800
retail outlets.
Pakistan Refinery Limited (PRL), located at Karachi, is the third largest refinery in the
country, with a refining capacity of 2.1 mm tons per annum. The refinery was set up in the
1960s, and Shell has a 26% equity interest in it. With the introduction of the deemed duty
element in the oil products pricing mechanism in 2001, the refineries profitability has improved
considerably. As 50% of its profits are mandated by the Government to be retained for
One of SPL‘s biggest challenges to doing business in Pakistan is Government receivables owed
to it. These receivables are due on account of price differential claims, sales tax and Petroleum
Development Levy. Currently, they stand at an all-time high of Rs 13,800 million (94.5 million
GBP). Due to delays in the receipt of these receivables, Shell suffered approximately Rs 1,700
million in additional financing costs in 2011 to run day-to-day operations. Note: Given below are
Lubricants
During the year, lubricants continued to be a strong pillar of your Company‘s overall business
performance, leveraging our market leadership position in driving strong volume growth across
all focus segments. In our journey towards connecting with our consumers; we launched a brand
campaign for our Helix motor oil ―Drive on Pakistan‖, bringing sustainable improvement in road
safety behaviors, tying in with our objective to be safety leaders in the industry. Another
campaign was launched on ―Rimula -What matters Inside‖; celebrating the hard-working
truckers and farmers of Pakistan. Both campaigns were very well received and appreciated by
not only the relevant target audience but also in the advertising community overall, increasing
our brand equity as well as delivering improved business results and increased market share. In
2018 we launched a new range of premium portfolio in our passenger motor car segment;
introducing high quality synthetic oils with our patent Pure Plus technology which offers
complete protection of a vehicle‘s engine, whilst reducing carbon footprint and contributing to
improving the environment in the country. Shell also hosted the industry‘s first Technology
Leadership Conference which was a first of its kind event where more than 200 customers from
various industries participated. The conference aimed to help enable our industrial customers
gain meaningful insights from our global experts about the new technology breakthroughs in the
Shell world across the lubricants portfolio and also enabled your Company to achieve improved
business opportunities and lead generation for our premium grade industrial lubricants.
Social Investment
To invest in the communities where we live and operate, through programmed that enable us to
share with communities the benefits that economic development brings. Shell Tameer program
continued with its mission of enabling young entrepreneurs to start their own businesses and
create employment in the country. Through the Shell Eco-Marathon competition, ten teams from
seven universities competed in the global competition, which gives engineering students a
HSSE
Company continues to focus on ensuring safe operations across the supply chain and has had a
clean HSSE record in 2018. We remain focused on improving our incident reporting culture and
advancing the safety standards of fuel transport. The Road Transport Continuous Improvement
project ensures we safely deliver product to our customers and build road transport operations in
Pakistan strongly rooted in safety and safeguarded by robust assurances. Furthermore, in order to
manage safe supply through the Customer-Own-Collect model, fleets are being enhanced to
ensure road worthiness with an upgradation to international standards followed by Shell globally.
Additionally, with the White Oil Pipeline expected to become operational in Q3 2019, the
existing diesel pipeline will be converted to transport multi-grade products from Port Qasim to
Mehmoodkot, which will result in approximately 60% decrease in road exposure and will bring
Caltex Premium with Techron A highly refined, premium grade unleaded petrol designed for use
in all petrol-fuelled spark-ignition engines in mobile, portable and stationary applications. It has
an octane rating of 95 minimum, which makes it ideal for vehicles that require unleaded petrol
with octane ratings higher than the commonly available 91. It is also ideal for those cars, which
experience engine knocking or run-on problems when using ‗regular‘ unleaded petrol. Caltex
Premium with Techron contains an advanced, proprietary deposit control additive that cleans up
harmful intake and fuel system deposits, and can also keep these deposits forming in new
engines to ensure they operate at peak performance and efficiency. Volatility characteristics are
carefully adjusted seasonally to ensure easy cold starting and protection from vapour lock and
carburettor icing. Caltex Premium with Techron is coloured yellow and meets the New Zealand
Petroleum Products Specifications Regulations. Caltex Regular with Techron A highly refined
regular grade unleaded petrol designed for use in all petrol-fuelled spark-ignition engines in
mobile, portable and stationary applications. It contains the same additive system as Caltex
Premium with Techron to ensure total fuel system cleanliness so that engines operate at peak
performance and efficiency. Volatility characteristics are carefully adjusted seasonally to ensure
easy cold starting and protection from vapour lock and carburettor icing. Caltex Regular with
Techron has an octane rating of 91 minimum, is coloured Red and meets the New Zealand
Petroleum Products Specifications Regulations. NOTE: Motor petrol‘s are NOT suitable for
aircraft use. Automotive LPG A premium quality, clean burning, liquefied petroleum gas. It is an
unleaded high octane fuel suitable for all currently available automotive LPG engines or dual
fuel LPG/petrol engines. It meets the New Zealand Standard NZS 5435 (specification for LPG),
has a gross energy per unit mass of 50 MJ/kg and an octane rating of approximately 99. Regular
Kerosine Caltex Regular Kerosine is a product intended for use as a general purpose cleaning
solvent and as a fuel in most flued domestic heating appliances employing vaporising or
atomizing burners. Jet-A1 A kerosine-type aviation turbine fuel for civil, commercial and
military aircraft use. Manufacture and distribution are closely controlled to ensure that the
product meets or exceeds all requirements of the applicable specifications, including DEF STAN
91-91/3 and the AFQRJOS Joint Fuelling Check List. Caltex Diesel with Techron® D A
premium performance, deposit control diesel fuel designed for use in diesel engines in
automotive and industrial applications. The exclusive Techron® D additive controls deposits,
maintains fuel injector cleanliness and protects metal fuel system components against corrosion
and has been tested in both the latest and older technology engines and in a range of diesel
Product Line
BUSINESS LINE:
PSO serves all Pakistan‘s customer, they delivered product in three categories as;
1. Retail
RETAIL:
This market segments includes dealers and customer, where all strategic focus is to
satisfy these two segments as priority. They counts for key specific products that is the part of
transactions such as Motor Gasoline (MOGAS), High speed diesel (HSD), Cards business and
Non-fuel retails.
This market segments counts the dealers, Hi-Street customers and industrial Customers,
where the main key products for phase of transactions are lubricants, Light Diesel, Superior
Force and Army, Pakistan Navy, Railways, Bunkers, IPPS. This diverse market includes the
diverse range of key market products such as; Liquefied Petroleum Gas, HSD, FO, Jet-Fuel
DISTRIBUTION CHANNELS:
Oil and lubricant industry holds a major division section in any economy around the world and
this industry act as the power zone for stability of associate economy. In Pakistan main standard
provider is PSO. It serves in many streams for this industry and its distribution channels is
Up-stream
Mid-stream
Down-stream
CALTEX.PRODUCTS.LINE:
oil formulated from high performance additive technology and fully synthetic base oils, for use
in modern passenger car and light truck petrol engines to promote engine durability and
Application: Recommended for naturally aspirated and turbocharged petrol engines where the
manufacturer requires a low viscosity multigrade oil or where superior fuel efficiency is desired.
Performance Standards: ACEA C3; VW Standard 504 00 and 507 00; BMW Longlife-04;
formulated from selected base fluids and high performance additive technology for use in
passenger car and light truck petrol and diesel engines under all operating conditions.
Application: For use in naturally aspirated and turbocharged petrol and diesel engines in
passenger cars and light trucks including those fitted with the latest catalytic converter (petrol) or
diesel particulate filter (DPF) technology. Particularly suited for use in the latest Volkswagen
formulated with synthetic base stocks and advanced technology additives and is designed to
Application: Recommended for use in high performance naturally aspirated and turbocharged
car and light van diesel and petrol engines equipped with modern three way catalysts (TWC) and
diesel particulate filters (DPF) requiring low SAPS oils. Approved to ACEA C4 which is
specifically required by Nissan in a range of their late model diesel engines fitted with DPF‘s.
Performance Standards: API: SN; API Resource Conserving; ILSAC GF-5; GM: dexos1TM
(licence GB1D1017089 for SAE 0W-20 & GB1C0930089 for SAE 5W-30).
petrol engine oil formulated with synthetic base oils for use in passenger car and light truck
engines requiring low viscosity, ILSAC GF-5, API SN or GM dexos1TM performance lubricants
Application: Naturally aspirated and turbocharged petrol engines in passenger cars where
ILSAC GF-5, API SN, GM dexos1TM or earlier ILSAC or API ―S‖ performance categories are
specified.
Pack sizes: SAE 5W-30 available in 200 litre, 18 litre, 4 litre and 1 litre. SAE 0W-20 available
in 4 litre packs only
Havoline ProDS F (NEW PRODUCT) 500266
SAE Grade: 5W-20
Performance Standards: API: SN; ACEA: A1/B1; ILSAC GF-5; Ford WSS-M2C 948-A, Ford
Recommended for: Ford WSS-M2C 913-C, WSS-M2C 913-A, WSS-M2C 925-B petrol
Description:
Havoline ProDS F is a premium performance, passenger car engine oil formulated with premium
Application: Specifically developed for use in direct injected, turbocharged, 1.0 L 3-cylinder
Ford Ecoboost engines requiring Ford WSS-M2C 948-A but also suitable for engines requiring
Performance Standards: API: SN; ACEA: C3; MB Approval: 229.51; Meets RN 0710/0700
GB2D0320089).
Description: Havoline ProDS Fully Synthetic LE is a premium performance, multigrade motor
oil formulated from selected synthetic base fluids and matching additive technology. It is
optimised to provide outstanding protection and value for cleaner, smoother-running engines.
Application: Specifically developed for use in low emission passenger car and light duty
vehicle engines fitted with the latest catalytic converter (petrol) or diesel particulate filter
Service Considerations: In December 2012, ACEA amended its some of its definitions such
that ACEA C3 has become mutually exclusive with ACEA A3/B3 and A3/B4. The changes were
made to emphasise the fact that today, the ACEA A3/B3 and A3/B4 Sequences are primarily
intended for applications where lower quality, higher sulphur content fuels are in use. Thus
ACEA A3/B3 and A3/B4 claims are no longer made for Havoline ProDS Fully Synthetic LE
SAE 5W-40, which is primarily an ACEA C3 oil. However, it remains suitable for use in those
applications calling for ACEA A3/B3 or A3/B4 oils where it has previously been used, and
Description: A high performance monograde SAE 30 engine oil intended primarily for the
lubrication of petrol engines requiring an API SF performance lubricant and suitable for small
stroke petrol and diesel stationary engines, such as generator sets and portable power equipment.
Certified
Description: A premium performance, two-stroke, marine outboard motor oil formulated with
a special ashless additive system that ensures that ash-induced deposits are not formed in the
combustion chamber thereby eliminating the risk of destructive pre-ignition from this source.
Pre-diluted with a high flash point solvent to facilitate mixing with petrol at all temperatures.
Dyed green.
Application: Recommended for all water-cooled, two stroke, marine outboard engines
including the latest designs under warranty, including Johnson, Mercury, Evinrude, Yamaha etc.
Suitable for both oil-injected and oil-petrol premix engines at petrol-to-oil ratios up to and
including 100:1.
to reduce wear.
Application: Air and liquid cooled two-stroke motorcycle engines and particularly Japanese
high performance motorcycle engines. Also suitable for Japanese two stroke engines fitted to
stationary and portable power equipment, lawn mowers etc. Suitable for use in chainsaws - has
been successfully field tested in Stihl chainsaws in severe duty forestry applications and is
recommended for use in all Stihl chainsaws. Suitable for oil-injected engines and oil-petrol
premix engines at petrol-to-oil ratios up to 50:1. It is NOT recommended for use in marine
Description: A two stroke all-mineral motor oil designed for two stroke lawn mower petrol
engines. Pre-diluted with a high flash point solvent to facilitate easy mixing with petrol.
Application: Recommended for two stroke petrol engine lawn mowers and other small air
cooled two stroke engines both oil-injected and oil-petrol pre-mix engine up to 50:1 ratios.
use where the following are specified: Ford: ESN-M2C159-B2; Ford New Holland: FNH
Description: A shear stable, multi-viscosity super tractor oil universal (STOU) fluid, designed
for use in tractor engine crankcases, transmissions (including wet brakes), final drives and
hydraulic systems.
Application: A multi-functional oil suitable for: • Where the tractor manufacturer specifies the
use of an STOU type product. • Mixed fleets of agricultural tractors and associated equipment. •
Mobile or stationary diesel engines. • Older style petrol engines. • Automotive manual
transmissions and gearboxes. • Mobile hydraulic systems. • Enclosed oil immersed (wet) brakes.
• Power take off (PTO) clutches. Pack sizes: 200 litre, 18 litre
Performance Standards: API: CK-4, CJ-4, CI-4 PLUS, CI-4/SN; ACEA: E6, E9; Volvo:
VDS-4.5; Renault RLD4; Mack: EOS 4.5; DEUTZ DQC III-10 LA; Cummins: CES 20086;
Detroits Fluid Specification (DFS) 93K222; Caterpillar ECF-3; MB: 228.51, 228.31; MTU
Description: Delo 400 XLE SAE 10W-30 with ISOSYN Advanced Technology is formulated
using advanced additive technology to provide outstanding protection and improved fuel
Application: Excellent performance in new advanced engines developed to meet the latest
emissions and reliability standards and in engines equipped with features like fourvalve heads,
super-charging, turbo-charging, direct injection, higher power density, intercooling, full
electronic management of fuel and emissions systems, exhaust selective catalytic reduction,
Performance Standards: API: CI-4 PLUS, CI-4, CH-4/SL; ACEA: E7-08; JASO: DH-1;
EMA Global DHD-1; Caterpillar ECF-2, ECF-1-a; Cummins: CES 20078, 20077, 20076; DDC
Pakistan market consists of numbers of the lubricant brands and each brand has its own
strategies and corporate focus while taking into consideration the major players in this most
competitive red ocean strategy are PSO, Shell, Total, Caltex, Attock, and Zic. Adoptive funnel is
used to calculate that how many of your customers are aware with your brand, awareness will
lead to expectations that they will consider our product. Numbers of customers how considered
your brand will comes under the phase of testing and after testing if satisfied will be the actual
converse numbers of customers who are converted from phase of absolute interactions.
While considered all the components you will see that Caltex is leading in this segment
irrespective of being less in power than the PSO, while Shell is the one who has the largest
Market Share
Market Share of Shell
SPL is the largest lubricant marketing company in Pakistan with over 20% share of the total
lubricant market in the country. SPL‘s lubricant business is the second most profitable within
Shell‘s Global Lubricant portfolio. The business is focused on sales of key Shell brands (Rimula,
Helix & Advance) to high street traders and the transportation sector as well as heavy-duty
While considering all the major competitors of the market in oil lubricant and petroleum sectors
the major partners at top counts for PSO, Shell, APL & HASCOL. The following series of the
graphs shows that during the years 2015 & 2016, PSO has major share that counts for 55.5% and
55.8% respectively, and other half are filled by the other major players. For next of two years
2018 and 2019 the market share is maintain at the almost same extent with very minor changes
because of the political instability and changes that occurs in different distribution channels
respectively. For next five years according to the vision 2025 Pakistan it will be increase to a
twenty percentage for existing and five to seven percent for other minorities.
For specified three componential form of crude oil, there share is given in this next table, where
For further year count the increase in the sales will help it again allocate their respective
share. These three major portions indicate the tax rates and along with associate margins. The
sale price for FO is highest in 2017 ―4,169 tons‖ and is the lowest at end of 2019 ―1,216 tons‖,
while in case of HSD the sale price in 2018 was ―3,929 tons‖ and at end of 2019 it decrease to
―3,129 tons‖ which indicate small amount of decline while the rest as constant. In case of
MOGAS the sale counts for ―3,129 tons‖ in 2018 and for 2019 it counts for ―3,040 tons‖, which
indicates the associate increase in the sale, so the expected rise will all focus on this line of
products.
For liquid mark share calculation for 2018 all are based on the strategic focus of OGRA along
with the PSO and by OCAC, which describe the changes as it is presented for year 2015 to 2016;
This matrix is used as bases of calculations for the each weight and ranks associate with
each critical success factor of various segments under study. On bases on CSF comparative
profile matrix is build which leads to successful strategic formulations. The concept of value
creating strategies is linked with this matrix, where it forms the bases for evaluations of firm
The criteria for formulation of offensive or defensive strategies is also dependent on this
scalefrom (1-4), where 1 describes the major weakness and 4 describes the major
Every weight column would be assign the equal importance just focus on the market
For counting the CSF factors for the Petroleum and oil markets, the main players counts the factor
of interest are the share in that market, ―more share more will be distribution, dealer, interaction
more will be space to get the stability,‖ next is the product quality and customer services, ―both
strategies describes as a key factor in any interactive transactions it describe the success and
failure of rest of the market and this is the focus of defining competition,‖ oil product desire the
storage phase and in Pakistan market many channels are focus on the imported ones especially
LNG and many more that need proper storage for the product till time of delivery to distributors
and retailers and even to the position of customers where it has to be used,‖ in terms of describing
media as third world media or a in term if big-data association, every business need clear focus
over it in order to capture the customers especially these segments who just rely on media as
source of information,‖ and last the number of storage need and should be in coordination with
the number of outlets it actually possess, so we design the CPM for 4 major leading competing
brands in Pakistan for those factors which counts the most and picked the already used CSF in
Pakistan is a developing country, which has population of about 180 million and majority of
population is living in rural areas. Most of rural population rear livestock and they live on
agriculture products. It has democratic system and government is elected by the people. It is
basically agricultural country and it grows most of the crops as it has fertile land and it also
houses the majority of minerals, which are found in KPK and Baluchistan.
Political Factor
The political system of Pakistan is not strong enough due to corruption as government does not
make effective legislation to nip the evil of corruption. The government is involved in serious
cases of money laundering and corruption, commission and other serious allegations. The law
and order situation in the country is not exemplary and there is consistent danger of terrorist
attacks. The public is not pleased with their policies as they think differently from the masses
and their priority list is not up to the expectations of the people. The government is imposing
taxes of all commodities even the eatable products, which has grown concerns among the people.
The economic situation is worse and government shows its interests in taking loans from
international monetary organizations and returns this loan with interest, which cause heavy
burden over the economy of the country and it affects badly the life of common people. The
executive of the government do not interested in investing their money in Pakistan and they are
inviting the foreign investors to come and invest their amount in different projects to give
strength to economy of Pakistan, which is very weak and selfish approach of present
government.
Economical Factor
Due to poor economic policy of the government, the net loss of the country is still increasing and
the government is taking interest in getting more loans. There are stories of corruption in the
government and private sector and the people on the top of the government do not pay taxes,
which has increased the diverse condition of the government economic policies. The prices of
the oil and gas are increasing and prices of the things are also increasing drastically and become
out of reach of the common people. Even a vegetable and fruit vender are challenging the writ of
the government. The terrorist activities have also shaken the economic situation and government
has to pay more attention over the restoration of the people. Government is not taking interest in
the problems of common people like load shedding, weak industrial policy and lack of education
The government has no control over the prices of milk and its products. The government can
control the supply of milk and should adopt such policy to pasteurize it and pack it in the packing
In the developing countries like Pakistan, Health and Education are two major issues, which need
deep and special attention of the government. The government should make the legislation for
the provision of quality education at the highly subsidized rate of fee and they should declare
education till the 10th class and compulsory for every child of the country. It is also the prime
responsibility of the government to provide health care facilities to each individual of the
country. They should declare health free of every citizen of Pakistan and provide costly medicine
for the treatment of deadly diseases, whose treatment is out of reach of the common people.
Unfortunately, the government is focusing on other issues, which are less important but they can
help them to become successful in the next elections. The network of roads is necessary for
quick traveling and also enhances the economic activities but it is not as important as health and
Technological factor
Pakistan is the big user of mobile phone and IT technology and numerous mobile phone
companies are providing their latest mobile phones, tablets and IT products in the market. They
are developing their business by importing of new and fresh models of the smart phone. Pakistan
is giving attention on industries and new technology is being introduced for the manufacturing of
fabrics, garments, crockery and sports goods. The sport industry is mainly working in Sialkot
and it is importing its most of the products to the European, America, Middle East countries and
earns huge profit. Faisalabad is well known for manufacturing of textile and it is called
Manchester of Pakistan. The leather products are also made in Sialkot and it has the international
reputation.
Environmental Factor
There are serious issues of environment and they are becoming more dangerous especially in the
industrial areas. The industries are not complied with the environment laws and the
environmental policies of the government are not effective. The removal of solid waste is not
strictly adhered and government has shown less attention over such issues and they do not have
focus over powerful corporation system for the removal of dust and garbage from the center of
the cities and they cause smell and spread of various diseases.
Legal Factors
The legal position of the country is also weak as there is no focus on the legal position and
making new laws and regulations to keep the country on the right track. The growing concern
over the corruption and law and order situation is not good and no effective laws are made to
grip these evils with strong hand. It is the basic task of the parliament to make new laws and
regulations to remove the evils from the society b crimes. The law and order situations of the big
cities like Karachi is not exemplary as different nature of crime are the daily routine matter and
government does not pay attention over these issues, which has devastated the economy of the
city. The law and order situation in Punjab are also not good and it needs immediate attention to
curb the criminals from the rural areas of South Punjab but parliament does not show any interest
in making new laws or overcome the crimes. The law and order situations of the big cities like
Karachi is not exemplary as different nature of crime are the daily routine matter and
government does not pay attention over these issues, which has devastated the economy of the
city. The law and order situation in Punjab are also not good and it needs immediate attention to
The main point that has emerged from the PESTLE analysis is that in response to pressure by
governments to reduce carbon emissions, Shell has evaded the responsibility and has been
devising strategies to survive. The company has engaged in agreements with governments, which
have allowed it to continue engaging in its highly carbon intensive operations. At the same time,
Shell has been attempting to develop a positive public image by trying to show that it has been
responsibly disposing wastes. This is a key point as it shows the response of Shell to the
Another point that has emerged from the PESTLE analysis is that while Shell has been trying to
neutralize the effects of political and legal factors, technological and economic factors have been
favorable to the company. On the other hand, environmental and social factors have been
unfavorable. The combined effect of the factors is important since it has an impact on the overall
The analysis of the internal environment of shell indicates that the successful performance of the
company has been highly supported by heavy investment in technological and human resource
factors.
SWOT Analysis
The most authentic formulation to recognize company own position is the SWOT analysis, while
talking about the oil lubricant and petroleum market industry the SWOT basis are same for all the
competitors although for major and minor it differ to an extent. But in general, all components
focus criteria are almost same. PSO has the advantage of Governmental support and even play very
important role in regula6ion of all the rules and regulations in association with OGRA and
federation systems. The purpose of writing the report is to high light the ingredients that describes
what should be the measure and focus for determining the strength, weakness, opportunities and
threats. Private sectors have totally different strategies because bases of their origin and
international relation effects them accordingly in term of leading with the tariffs and others legal
associations.
STRENGTH:
While considering the whole market for oil and lubricant industry the strength counts for the
initially the market presence, like PSO has a major presence with major share of 50% and its
strength is for having the association with the OGRA, Government along with the federation
system and every rules and regulation that circulates around the market is associate with the PSO
for rest of market. We have made CPM, where the market share weights for 0.30, next in market of
shell which counts for 20% of presence and next counts for all other groups where percentages
The whole market weakness counts for the brand image that is associate with the perceptual
mapping as in mind of customers, where the game is totally different while counts for the PSO
where the image implications are not that good as compare to the other major competitors like
Caltex, HASCOL, and others. The CPM here counts for just providing the idea for the product
quality and services where PSO is much better but their innovation focus is little down then the
Advertisement counts for the awareness that much leads towards approval with the other rest of
brands, PSO is the one where the implementation for advertisement payments are acceptable while
for others they have to focus a lot in terms of providing the message to the target audience.
While considering the focus of NVRO ―Northern Virginia Regional Office‖ the focus of
providing services at that place is the channel, where we hardly have branches for PSO and a very
small amount for Shell. This factor counts for the major strength and weakness for that region.
OPPORUNITIES:
Opportunities for this market counts for the growth segments directly, because the Pakistani
consumers are rapidly capture or attract by those brands where the availability describes its
presences, currently shell, TOTAL, and Caltex are focusing in this segments and rest of minors are
importing the German incorporative technologies. Next counts if for the presences of Synthetic
lubricants segments which will in future change total dynamics of the market both for major and
minors.
Next the focus on the retailers is the most important to maintain the position in market and by
All above factors if are not considered properly then will leads towards the threats for stability and
even in earning profits. The main is the market share, if you have deep penetrations then it will
lead to acceptability of the products like this petroleum. The case of berlin where the market share
is very low instead, they associate it with the German technology will impose them to create is as
wrong perception and deliver the less acceptability by all the audience. The main threat is the less
focus on the retailers because more than half market is in their hands which directly coordinate
with your end customers. So, their margins should be entirely focus while interacting with market.
OGRA Rules & Regulations
Vision to achieve energy self-sufficiency for Pakistan by becoming the most successful and
efficient discoverer and producer of oil and gas.
Mission to serve the people of Pakistan in an area critical to their economic development by
employing, training and developing the best people available and empowering them to deliver
extraordinary results while insisting that they conform to the highest standards of professional
and ethical conduct.
Consequent upon the establishment of OGRA, the Natural Gas Regulatory Authority (NGRA)
was subsumed by the OGRA. All properties and works done by the NGRA were transferred to
and protected under the OGRA Ordinance. OGRA was, therefore, in a position to start its
functions in respect to natural gas immediately upon its establishment.
The powers and functions of the Authority are contained in Section 6 of the Ordinance. The
Authority has the exclusive power to grant licenses for regulated activities in the Natural Gas,
Compressed Natural Gas (CNG), Liquefied Petroleum Gas (LPG), Liquefied Natural Gas (LNG)
and Oil sectors. These activities include construction of pipelines, development of transmission
and distribution network, sale and storage of Natural Gas, installation, production, storage,
transportation and marketing of CNG, LPG and LNG, laying the pipelines,
establishing/operating refineries, construction/operation of storages, lube oil blending plants and
marketing of petroleum products in the oil sector. Some of the specific major functions are:
Determination of revenue requirement and prescribed prices of natural gas utilities and
notification of prescribed and consumers sale prices.
Computes & notifies ex-refinery price of SKO including ex-depot prices of SKO & E-10 and
Inland Freight Equalization Margin (IFEM) for all products.
Enforcement of technical standards and specifications (best international practices) in all the
regulated activities.
Resolution of public complaints and disputes against licenses and between licenses
GOVERNMENT OF PAKISTAN
MINISTRY OF LAW, JUSTICE, HUMAN RIGHTS AND PARLIAMENTARY AFFAIRS
ORDINANCE
AND WHEREAS the President is satisfied that circumstances exist which render it necessary
to take immediate action;
NOW, THEREFORE, in pursuance of the Proclamation of Emergency of the fourteenth day of
October, 1999, and the Provisional Constitution Order No. 1 of 1999, read with the
Provisional Constitution (Amendment) Order No.9 of 1999, and in exercise of all powers
enabling him in that behalf, the President of the Islamic Republic of Pakistan is pleased to
make and promulgate the following Ordinance: -
POLICY GUIDELINES
LICENCES
1. No person shall -
2. construct or operate any pipeline for LPG;
3. construct or operate any LPG or LNG production or processing facility;
LNG, LPG or CNG testing facility or LPG, LNG or CNG storage
facility.
4. construct or operate any installation relating to LPG or LNG; or
5. undertake transporting, filling, marketing or distributing of LPG, LNG
or CNG,
6. unless a general or specific license to undertake such activity has been
issued and is in full force and effect and the person is the licensee.
Pakistan's first gas field was the giant gas field at Sui in Baluchistan which was discovered in the
late 1952. Pakistan is also a major producer of Bituminous coal, Sub-bituminous coal and
Lignite. Coal mining started in the British colonial era and has continued to be used by Pakistani
industries after independence in 1947
Gross Domestic Product of Pakistan grew 5.5% in 2018 compared to last year. This rate is 3 -
tenths of one percent higher than the figure of 5.2% published in 2017.
The GDP figure in 2018 was $314,588 million, Pakistan is number 41 in the ranking of GDP of
the 196 countries that we publish. The absolute value of GDP in Pakistan
dropped $10,021 million with respect to 2017.
According to media reports, if oil deposits are discovered as expected, Pakistan will be among
top 10 oil-producing countries. Pakistan currently meets only 15 per cent of its domestic
petroleum needs with crude oil production of around 22 million tons; the other 85 per cent is
met through imports.
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Rizwan Raheem Ahmed; Danish Obaid & Ahmed Afraz Arif Institute of Business