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01 Laboratory Worksheet 2 Baccay&Bautista.

1) Mary is a college student studying hospitality management who is unhappy with her upcoming 3-month internship as a hotel server, seeing it as irrelevant to her goal of becoming an event planner. She dislikes the long hours, low pay, and physical demands of being a server. 2) The partners discuss that being a server has a heavy physical workload, and a full-time server should earn 13,000-14,000 monthly working 9 hours per day with a 1-hour break. 3) As Mary's supervisor, they would encourage her by explaining the career opportunities in hospitality management and how seeing guest satisfaction from her work could be rewarding.

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Christine Daine Baccay
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979 views2 pages

01 Laboratory Worksheet 2 Baccay&Bautista.

1) Mary is a college student studying hospitality management who is unhappy with her upcoming 3-month internship as a hotel server, seeing it as irrelevant to her goal of becoming an event planner. She dislikes the long hours, low pay, and physical demands of being a server. 2) The partners discuss that being a server has a heavy physical workload, and a full-time server should earn 13,000-14,000 monthly working 9 hours per day with a 1-hour break. 3) As Mary's supervisor, they would encourage her by explaining the career opportunities in hospitality management and how seeing guest satisfaction from her work could be rewarding.

Uploaded by

Christine Daine Baccay
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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TH1805

Name/s: Baccay, Christine Daine F. Date: Oct. 21, 2020


Bautista, Jaypee O.

Paired Activity: Mini-Case Analysis

1. Read the following case and answer the questions that follow.

Mary is a college student who is taking a degree in Hospitality Management. For the upcoming
summer, she is scheduled to start her internship as a server in a hotel for three (3) months.
Expecting to be an event planner in the future, Mary has a strong feeling that what she will be doing
on her internship seems to be irrelevant to her career objective. She dislikes being a server because
of the long working hours, low pay, and heavy physical workloads involved in the position.

2. Discuss with your partner and comment about Mary’s internship by answering the following
questions:

a. Based on your dining experiences in restaurants or hotels, do you think the workload of being
a server is heavy? How much do you expect a full-time server should earn monthly? For how
many hours should a server work per day?

Yes, since being a server means working all day long, it is a physical activity, you won’t just sit
but you needed to serve also need to have a bright aura even you already feel tired. You still always need to
smile. Based on our experienced the full time server should earn 13,0000 – 14,000 monthly, and a server
should work 9 hours with 1 hour break per day.

b. Given your answers in question a, would you still pursue a career in the hospitality industry?
Why?

Of course, I will still pursue my career in hospitality management since this is the road I decided to

take, it is my passion. Whatever the circumstance might it take you will still pursue what you like if you really
love your aligned job/career, you call do all the challenges at work and it's because of passion. Because that
is where you will excel, that is where you should be that is what you want.

01 Laboratory Worksheet 2 *Property of STI


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TH1805

c. If you were Mary’s internship supervisor, how would you convince and encourage her to
treasure her internship opportunity in this case?

As an internship supervisor i will convince her by telling her the good benefits in hospitality industry.
Hospitality management offers a great job and career opportunities. It has a wide range of opportunities also
hospitality industry is a big industry, this industry makes you work for the satisfaction of your guest, you can
see what is the outcome of your work. It is a great feeling making someone's day, your job will be
appreciated.

3. Send your output to your teacher via Dropbox.

01 Laboratory Worksheet 2 *Property of STI


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