SME Financial Inclusion in Ethiopia
SME Financial Inclusion in Ethiopia
June 2020
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Addis Ababa University
Certification
This is to certify that the thesis prepared by Abaynesh Debebe, entitled as „Determinants of
Financial Inclusion in Small and Medium Enterprises (Evidence from Ethiopia); and submitted
in partial fulfillment of the requirements for the degree of Master of Science degree in
Accounting and Finance complies with the regulations of the University and meets the accepted
standards concerning originality and quality.
Approved by:
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Addis Ababa University
Statement of Declaration
I, Abaynesh Debebe, declared that this thesis entitled Determinants of Financial Inclusion in
Small and Medium Enterprises (Evidence from Ethiopia), is my original work, prepared under
the guidance of Tekalign Nega (PhD). All resources used in the thesis have been duly
acknowledged. I further confirm that the thesis has not been submitted either in part or in full to
any other higher learning institution to earn any degree.
Signature__________________
Date______________________
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Acknowledgments
I would like to take this opportunity to acknowledge the help and encouragement of all who have
supported and assisted me during this thesis work. Without their guidance and advice, I would
have never been able to accomplish the work of this thesis.
First and foremost, I would like to thank God Almighty for giving me the strength, knowledge,
ability, and opportunity to undertake this research study and to persevere and complete it
satisfactorily. Without His blessings, this achievement would not have been possible.
I would like to thank my advisor Tekalign Nega (Ph.D) whose help, suggestions, invaluable
guidance, and encouragement helped me throughout the dissertation process, this thesis would
not have been possible and I would be grateful to the assistance he made.
I would like to thank all the participants who took part in the filling of the questionnaire a part of
this research for their valuable time and kind assistance.
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Table of Contents
Statement of Declaration................................................................................................................................ i
Acknowledgments......................................................................................................................................... ii
List of table and Figures .............................................................................................................................. vi
Abstract ....................................................................................................................................................... vii
Acronyms ................................................................................................................................................... viii
Chapter One .................................................................................................................................................. 1
Introduction ................................................................................................................................................... 1
1.1. Background of the study ............................................................................................................... 1
1.2. Statement of the Problem ................................................................................................................... 3
1.3. Research Questions ....................................................................................................................... 5
1.4. Research Objectives ........................................................................................................................... 5
1.4.1. General Objective of the study.................................................................................................... 5
1.4.2. Specific Objective of the study ................................................................................................... 5
1.5. Research Hypothesis ..................................................................................................................... 6
1.6. Significance of the study ............................................................................................................... 6
1.6. Scope of the study .............................................................................................................................. 7
1.7. Limitation of the study ....................................................................................................................... 7
1.8. Organization of the Paper .................................................................................................................. 8
CHAPTER TWO .......................................................................................................................................... 9
REVIEW OF RELATED LITERATURE .................................................................................................... 9
2. INTRODUCTION ................................................................................................................................ 9
2.1. Theoretical Literature Review ........................................................................................................... 9
2.1.1. Definitions of Small and Medium Enterprises ............................................................................ 9
2.1.2. Definition of SMEs in Ethiopia .................................................................................................. 9
2.2. Defining of Access to Finance ......................................................................................................... 10
2.3. Benefits from Increasing SME Financial Inclusion ......................................................................... 11
2.3.1. Economic Growth ..................................................................................................................... 11
2.3.2. Job Creation .............................................................................................................................. 11
2.3.3. Macroeconomic Policy Effectiveness ....................................................................................... 11
2.3.4. Financial Stability ..................................................................................................................... 12
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2.3.5. Economic Competition ............................................................................................................. 12
2.3.6. Institutional Aspects.................................................................................................................. 12
2.3.7. Governance ............................................................................................................................... 12
2.3.8. Financial Regulation and Supervision ...................................................................................... 13
2.3.9. Credit Information..................................................................................................................... 13
2.3.10. Business Environment............................................................................................................. 13
2.4. Sources of Finance for SMEs........................................................................................................... 13
2.4.1. Bank Finance ............................................................................................................................ 14
2.4.2. Crowd Funding ......................................................................................................................... 14
2.4.3. Supply Chain Financing ............................................................................................................ 15
2.4.4. Informal Financial Source ......................................................................................................... 15
2.4.5. The Venture Capitalist .............................................................................................................. 16
2.4.6. Factoring and Invoice Discounting ........................................................................................... 16
2.4.7. The Business Angel .................................................................................................................. 16
2.5. Assumption or Theories on Source of Finance ................................................................................ 16
2.5.1. Irrelevance Theorem of Capital Structure ........................................................................... 17
2.5.2. Pecking Order Theory ............................................................................................................... 17
2.5.3. Trade-Off Theory ...................................................................................................................... 18
2.6. Factors influence access to financial inclusion ................................................................................ 18
2.6.1. Collateral Requirements (COLL).............................................................................................. 18
2.6.2. Cost of borrowing (CBR) .......................................................................................................... 19
2.6.3. Firm Characteristics (FM) ......................................................................................................... 19
2.6.4. Funding Opportunities .............................................................................................................. 21
2.7. Experience of Other Countries on SMEs Developments. ................................................................ 22
2.8. Empirical Reviews ......................................................................................................................... 24
2.9. Conclusion and Knowledge Gap...................................................................................................... 27
2.10. Conceptual Framework .................................................................................................................. 28
Chapter Three.............................................................................................................................................. 29
Research Methodology ............................................................................................................................... 29
3. Introduction ......................................................................................................................................... 29
3.1. Research Approach .......................................................................................................................... 29
3.2. Research Design............................................................................................................................... 30
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3.3. Target Population ........................................................................................................................ 30
3.4. Sampling Techniques .................................................................................................................. 30
3.5. Source of Data and Data Used .................................................................................................... 32
3.6. Method of Data Analysis ............................................................................................................ 32
3.7. Model specification and Description of Variables ...................................................................... 32
3.8. Model equation of the study........................................................................................................ 33
3.9. Reliability test ............................................................................................................................. 34
Data Analysis and Interpretation................................................................................................................. 36
4. Introduction ............................................................................................................................................. 36
4.1. Descriptive analysis of the study ..................................................................................................... 36
4.1.1. Response Rate ........................................................................................................................... 37
4.2. Demographic characteristics of the respondents .............................................................................. 37
4.2.1. Gender, age, and educational level Distribution of the Respondents........................................ 37
4.3. Descriptive statistics ........................................................................................................................ 40
4.4. Multiple regression analysis........................................................................................................ 42
4.4.1. Results for test of classical linear regression model (CLRM) assumptions ........................ 42
4.4.1.1. Test for no heteroscedasticity (homoscedasticity) {var (ut) = σ2 <∞} ........................... 42
4.4.1.2. Test for assumption of no autocorrelation {cov(ui,uj) = 0 for i ≠ j} ............................... 43
4.4.1.3. Test for presence of multi-collinearity in the model ....................................................... 44
4.4.1.4. Test for normality............................................................................................................ 46
4.5. Multiple regression output and its discussion ............................................................................. 47
CHAPTER FIVE ........................................................................................................................................ 52
SUMMARY OF MEASURE FINDING, CONCULISION AND RECOMMENDATION ...................... 52
5. INTRODUCTION .............................................................................................................................. 52
5.1. Summary and Conclusion ................................................................................................................ 52
5.2. Recommendations ............................................................................................................................ 54
5.3. Further research study .................................................................................................................. 54
References ................................................................................................................................................... 55
APPENDIX ................................................................................................................................................. 59
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List of table and Figures
List page
Table 2.1: SMEs definition of Ethiopia-------------------------------------------------------------------10
Table 3.1: Cronbach‟s alpha value------------------------------------------------------------------------34
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Abstract
The study examines the determinant factors that influence financial inclusion in small and
medium enterprises in Ethiopia. The study uses explanatory research design and mixed research
approach with both primary and secondary source of data utilized. More specifically, the study
adopts a multiple linear regression model. The finding of the study reveals that; supply side
factors, demand side factors, market opportunity, and collateral requirements has a positive
effect on the firms access to finance and statistically significant at 5%,5%,5%,and 1%
significance level. On the other hand, institutional framework factors, and cost of borrowing has
a negative effect on the firms access to finance and statically significant at 5% and 1%
significance level. This study suggests that the rate of interest charged by financial institutions
shall be considered for harmonization to make inclusiveness among small and medium
enterprises access to finance. And financial institutions shall consider providing training for
small and medium enterprises before issuing them credit access.
Keywords: Small and medium enterprises; Access to finance; collateral requirements; the cost of
borrowing
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Acronyms
COB----------------------------------------------------------------Cost of Borrowing
DS------------------------------------------------------------------Demand-side factors
IF---------------------------------------------------------------------Institutional framework.
MFIs-------------------------------------------------------------------Microfinance Institutions
SS------------------------------------------------------------------------------Supply-side factors
WB-------------------------------------------------------------------------------World Bank
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CHAPTER ONE
Introduction
1.1.Background of the study
One of the key components of inclusive development is financial inclusion, an area in which
Africa has been lagging behind other continents. Less than one adult out of four in Africa has
access to an account at a formal financial institution (Triki and Faye, 2013).
Broadening access to financial services will mobilize greater household savings, marshal capital
for investment, expand the class of entrepreneurs, and enable more people to invest in
themselves and their families (Triki and Faye, 2013).
Financial inclusion is, therefore, necessary to ensure economic growth performance. Financial
inclusion refers to all initiatives that make formal financial services available, accessible, and
affordable to all segments of the population.
This requires particular attention to specific portions of the population that have been historically
excluded from the formal financial sector either because of their income level and volatility,
gender, location, type of activity, or level of financial literacy.
In so doing, there is a need to harness the untapped potential of those individuals and businesses
currently excluded from the formal financial sector or underserved and enable them to develop
their capacity, strengthen their human and physical capital, engage in income-generating
activities, and manage risks associated with their livelihoods.
Financial inclusion goes beyond improved access to credit to encompass enhanced access to
savings and risk mitigation products, a well-functioning financial infrastructure that allows
individuals and companies to engage more actively in the economy while protecting users‟
rights. And one of the emerging financial institutions that have a problem of financial inclusion
is small and medium-sized enterprises.
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Small and Medium-sized Enterprises (SMEs) have typically been supposed as the dynamic force
for sustained economic growth and job creation in developing countries. They play a
multifaceted role such as boosting competition, innovation, as well as the development of human
capital and the creation of a financial system (Nega and Hussien, 2016). Additionally, they have
played and continue to play significant roles in the economic growth, development, and
industrialization of developing countries.
Accordingly, most developing countries have formulated and implemented a wide variety of
SME development strategies to support the growth of the sector, thereby transforming economies
and generating substantial employment opportunities (Small and Growing Businesses in
Ethiopia, by ADA asbl and First Consult PLC, 2016).
The need for SMEs considers as a means of ensuring self-independent, job creation, import-
substitution, effective and efficient utilization of local raw materials, and participation in the
economic development (Ong, 2012).
SME sector is one of the principal driving forces for economic growth and job creation. This is
particularly true for many low-income countries in Africa where SMEs and the informal sector
represent over 90% of businesses, contribute to over 50% of GDP, and account for about 63% of
employment (Ahmed, 2012).
Accordingly, most developing countries considered the enormous potentials of the SMEs sector,
and the significance, contribution, and potential of the SMEs to job creation, poverty reduction,
and economic growth. SMEs have become important urban economic activities particularly in
providing urban employment. Similarly, in cities and towns of Ethiopia, SMEs are the
predominant income-generating activities and thus they have a significant contribution to local
economic development and used as the basic means of survival (Gebre-egiziabher & Demeke,
2004).
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increase in the rate of SME's failure. Therefore, this study intends to assess some of the factors
that affect the financial inclusion of SMEs in Ethiopia.
To gain a better understanding of firms‟ access to finance in Africa, data from the World Bank
Enterprise Surveys (WBES, 2018), which cover more than 130,000 firms in 127 countries, is
analyzed that; on average, the percentage of enterprises with a bank account (across all firm size
groups) in Sub-Saharan African countries is comparable to or greater than the percentage of
enterprises with a bank account in all other developing economies.
For instance, 83% of small-sized enterprises and 94% of medium-sized enterprises in Africa
report having a bank account as compared to 87% of small-sized and 93% of medium-sized
enterprises in other developing economies.
Yet, firms in Sub-Saharan Africa have notably limited access to external funding (WBES, 2018),
the data from (WBES, 2018), show that on average, only 22% of enterprises have a loan or a line
of credit. In comparison, the average of enterprises with a loan or a line of credit in other
developing economies excluding Africa is 43%.
Like elsewhere, small firms in Sub-Saharan Africa are at a relative disadvantage in accessing
external credit. With this regard, numerous studies have been discussed that SMEs are
financially more constrained than larger firms in both developed and developing countries.
In developing economies including Sub-Saharan Africa, SMEs are typically more credit-
constrained than large firms, severely affecting their possibilities to grow (Beck et al, 2005; Beck
and Demirguc-Kunt, 2006; Beck et al., 2006; Ayyagari et al., 2008; Beck et al., 2008; Ayyagari
et al, 2012). Calomiris and Hubbard (1990) noted that when the company is smaller, the
restrictions on credit are greater. Furthermore, according to Beck et al., (2006) cited in El-Said
et al., (2013), small firms consistently report more financing obstacles than medium and large
enterprises.
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In the context of Ethiopia, medium and small enterprise development holds a strategic place
within Ethiopia‟s Industrial Development Strategy. All the more so as SMEs are the key
instruments of job creation in urban centers, whilst job creation is the centerpiece of the
country‟s development plan.
The role of SMEs as the principal job creators is not properly promoted. Because a lot of
empirical studies show that; SMEs lack confidence, appropriate products, rigid policies, and
requirements, as well as very high bank charges and interest rates in most financial institutions,
are were the main influences for their failure to transact through the formal channels (Hassan,
2014).
Additionally; the SME sector in Ethiopia is taken as an instrument in bringing about economic
transition by effectively using the skill and talent of the people particularly women and youth
without demanding high-level training, much capital, and sophisticated technology (Nega and
Hussien, 2016). However, evidence from different empirical studies shows the reverse (Wolday
and Gebrehiwot, 2004).
One of the leading factors contributing to the unimpressive growth and performance of the
enterprises in Ethiopia are limited access to finance and the financing gap to SMEs can be
attributed to both the demand side and supply side (Wolday and Gebrehiwot, 2004). In this
regard, a lot of studies were conducted in Ethiopia.
For example; (Nega and Hussien, 2016), (Abera et.al, 2019), (Negash and Kumera, 2016),
(Ageba and Amha, 2006), (Hadis and Ali, 2018), (Seyoum et.al, 2016), (Ashenafi, 2012),
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(Wolday and Gebrehiwot, 2004) and (Hassan, 2014) were conducted studies on SMEs in
Ethiopia from different perspectives but fails to identify the main determinants that influence
financial inclusion among SMEs in Ethiopia.
Hence, by considering the above research gap, this study focus on what is essentially the
Determinants of Financial Inclusion in Small and Medium Enterprises (Evidence from Ethiopia)
among SMEs (Evidence from Ethiopia), in addition to this, as far as a knowledge of a researcher
no known study has been undertaken to examine the Determinants of Financial Inclusion in
Small and Medium Enterprises (Evidence from Ethiopia) among SMEs in Ethiopia.
1.3.Research Questions
What are the institutional framework factors that affect financial inclusion (access to
finance) of SMEs in Ethiopia?
What are the supply-side factors that affect the financial inclusion of SMEs in Ethiopia?
What are the demand-side factors that affect the financial inclusion of SMEs in Ethiopia?
Does a market opportunity affect the financial inclusion of SMEs in Ethiopia?
Does cost borrowing affect the financial inclusion of SMEs in Ethiopia?
Does collateral requirement affect the financial inclusion of SMEs in Ethiopia?
To investigate the institutional frame work factors that affects the financial inclusion of
small and medium enterprises in Ethiopia.
To examine the supply-side factors that affects the financial inclusion of small and
medium enterprises in Ethiopia.
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To examine the demand-side factors that affects the financial inclusion of small and
medium enterprises in Ethiopia.
To examine the effect of market opportunity on financial inclusion of small and medium
enterprises in Ethiopia.
To examine the effect of cost of borrowing on financial inclusion of small and medium
enterprises in Ethiopia.
To examine the effect of collateral requirement on financial inclusion of small and
medium enterprises in Ethiopia.
As mentioned in the above research objective, the main objective of this study is to investigate
the determinant factors that affect the financial inclusion of small-medium enterprises in Ethiopia
in general. In doing so, the main variables which are assumed to be the main determinant of
financial inclusion are used. Furthermore, a hypothesis of the study stood on the theories related
to the study area and past empirical studies.
The results from the literature review were used to establish expectations for the relationship
between the different variables. Hence, the present study seeks to test the following hypotheses:
H1: Institutional framework factors have a negative and significant effect on financial inclusion.
H2: Supply-side factors have a positive and significant effect on financial inclusion.
H3: Demand-side factors have a positive and significant effect on financial inclusion.
H4: Market opportunity has a positive and significant effect on financial inclusion.
H5: The cost of borrowing has a negative and significant effect on financial inclusion.
H6: Collateral requirement has a negative and significant effect on financial inclusion
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It will provide knowledge that can help Policymakers in Ethiopia, to appreciate the significance
of small and medium enterprises while coming up with policies that may deliberately influence
the small and medium enterprises.
Contribution to existing literature: Besides, scholars and researchers will find this study useful if
they wish to use the findings as a basis for current and further research on the subject. Moreover,
academic researchers dedicated to studying small and medium enterprises in the country will
benefit from this empirical study focused on the determinant factors that affect the financial
inclusion of small and medium enterprises in Ethiopia.
This study is conducted to investigate the determinant factors for the financial inclusion of small
and medium enterprises in Ethiopia. Since it is difficult to include all small and medium
enterprises found in Ethiopia, This study is conducted at Addis Ababa city administration, to
identify the determining factors that affect financial inclusion for SMEs. There are so many
failed small and medium enterprises that are found in Ethiopia but it is difficult to get their full
information to include them in the study. Therefore, the researcher delimits this study to Addis
Ababa city administration. The reason for selecting Addis Ababa city administration is that; AA
is the capital city of the country and the number of small and medium enterprises is formed and
operating in this city. In doing so, all small and medium enterprises found in Addis Ababa city
administration are included in the study in line with current operating financial institutions.
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overcomes the problem by avoiding personal contact to conduct the questionaries and
using different applications like a telegram, email, and what up to collect the
questionnaires‟.
The remaining part of this study is organized as follows. The next section (chapter two) presents
an overview of the theoretical and empirical kinds of literature conducted on small and medium
enterprises all over the world.
Chapter three provides the research design and method of data collection of the study; Chapter
four discusses the data analysis and interpretation of the study, based on collected data on the
issue of the study area. Finally, the last chapter (five) consists of summaries of major findings,
conclusions, and recommendations for possible solutions to the problem.
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CHAPTER TWO
2. INTRODUCTION
This chapter focuses on explaining the concept of financial inclusion and small and medium
enterprise, in line with their definition, different theories of the small and medium enterprises are
going to be summarized. In addition to this, a detailed review of empirical studies on small and
medium enterprises with the definition of financial inclusion is discussed. It is helpful to provide
the reader with relevant theories and previous studies related to the study area.
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micro and small enterprises the definition of medium enterprises also defined based on capital
and labor.
Table 2.1: SMEs definition of Ethiopia
Sr. no Enterprise-level Sector Hired labor
Capital
1 Small Industry 6-30 100,0001-1.500,000 ETB
Service 6-30 50,001-500,000ETB
2 Medium Industry 31-100 501,000-750,000ETB
Service 31-100 501,000-750,000ETB
Source: Fitane (2018).
Assessment of Access to Finance and Its Availability for SMEs in Addis Ababa Conferring to
Wikipedia Access to finance is the ability of individuals or enterprises to obtain financial
services, including credit, deposit, payment, insurance, and other risk management services.
Those who involuntarily have no or only limited access to financial services is referred to as the
unbanked or underbanked, respectively. Access to finance can be broadly defined as access to
financial products (e.g. deposits and loans) and services (e.g. insurance and equity products) at a
reasonable cost. Given the widely recognized link between access to finance, growth, income
smoothing, and poverty reduction, many countries have adopted the goal of universal financial
access (Narain, 2009).
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2.3. Benefits from Increasing SME Financial Inclusion
This section illustrates the nature and magnitude of potential macro-financial benefits from
greater SME financial inclusion. According to IMF (2017), SME financial inclusion has a benefit
on economic growth, job creation, the effectiveness of the macroeconomic policy, and macro-
financial stability.
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2.3.4. Financial Stability
Greater financial inclusion can support financial stability provided strong risk management and
financial supervision are in place. Greater extension of credit to SMEs can contribute to financial
stability because it allows banks to better diversify their credit portfolios and risk exposure.
However, SME credit is a relatively risky asset class, and if it grows rapidly may lead to a
buildup of unsound credit exposure. Managing this policy trade-off requires proper institutional
safeguards, including sound financial supervisory frameworks, to ensure strong credit discipline
and risk management standards (Kumar, 2017).
Although the macro-financial factors listed earlier are prerequisites, institutional factors are also
essential for SME financial inclusion. Examination of a broad range of related variables shows
that several plays a significant role in facilitating or constraining SME access to credit and
productive potential.
2.3.7. Governance
Strong governance and stable institutions generally support SME access to formal financial
services. Non-transparent systems tend to benefit large firms that are better connected than
SMEs. Faccio (2006) finds that large firms tend to be more politically connected in countries
with poor institutional quality (that is, with a weak voice and accountability rules and significant
corruption) and as a result benefit from greater access to bank financing.
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In addition to crowding out smaller firms, this may also pose risks to financial stability due to
lower risk management standards.
In reality, there are quite a few potential sources of finance for SMEs. However, many of them
have practical problems that may limit their usefulness. Among different sources here are some
of the major sources of finance for SME as initial sources or additional capital needed to conduct
business.
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2.4.1. Bank Finance
Banks may be willing to provide an overdraft of some sort and may be willing to lend in the long
term where that lending can be secured on major assets such as land and buildings. However,
raising medium-term finance to fund operations is often more difficult for SMEs as banks are
traditionally rather conservative. Furthermore, banks will often require personal guarantees from
the owner-manager of the SME, which means the owner-manager has to risk his wealth to fund
the company.
Crowdfunding involves funding a venture by raising finance from a large number of people (the
crowd) and is very often achieved over the internet. Crowdfunding has grown rapidly and in
2013 it has been estimated that over US$5bn was raised worldwide through crowdfunding. There
are now more than 500 crowdfunding platforms on the internet and over 400 crowds funding
campaigns are launched every day. Finance provided by crowdfunding may be invested in the
debt or the equity of the ventures seeking finance. Some crowdfunding is done on a „keep it all‟
basis where any funds raised are kept by the recipient, whereas some are done on an „all or
nothing basis‟ where the recipient only receives the funds if the total required to fund the
particular project is raised within a given time frame (Nesta 2012).
The crowdfunding platform takes a fee, which is often a percentage of the amount raised.
Crowdfunding has the potential to be very beneficial to SMEs. It allows them to contact and
appeal directly to investors, who may be willing to take the risk involved in funding the new
technologies and innovations, which SMEs are often so good at producing. Among the sources
listed by scholars above only a few sources are available in our country. It may need research on
how these funds or sources be workable on our working environment to help SMEs in there
need.
However, this shows that there is an untapped market for the source of formal finance which will
reduce the constraint of accessing finance (William, 2016). Crowdfunding facilitates the raising
of capital for a variety of purposes, using numerous variations of the model. Below is a typology
of how the operators in the market can potentially be segregated.
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Crowdfunding platforms can connect cash-starved creative entrepreneurs with audiences
looking to fund creative projects because they are passionate about their „substance‟, rather than
seeking to generate a financial return from them, as well as with investors offering capital on
better terms than traditional sources of finance for the sector, such as banks or publishers.
Kickstarter, the most successful creative crowdfunding platform, has already generated pledges
above $230 million and funded over 23,000 creative projects (Nesta 2012).
In supply chain financing (SCF) the finance follows the value as it moves through the supply
chain. SCF is relatively new and is different from traditional working capital financing methods,
such as factoring or offering settlement discounts, because it promotes collaboration between
buyers and sellers in the supply chain. (William, 2016)
Supply chain finance can be defined (EBA 2013) as the use of financial instruments, practices,
and technologies for optimizing the management of the working capital and liquidity tied up in
supply chain processes for collaborating business partners. The development of advanced
technologies to track and control events in the physical supply chain creates opportunities to
automate the initiation of SCF interventions (Enrico, 2015).
Informal finance is a broad concept that encompasses the wide range of financial activities and
services that take place beyond the scope of a country's formalized financial institutions and lie
outside financial sector regulations.
The popular view of informal finance is of powerful moneylenders who exploit the poor through
usurious interest and unfair seizure of collateral. Informal finance is both extensive and diverse.
The informal sector accounts for most of the financial services provided to the non-corporate
sector. In addition to family and friends, who provide a large percentage of the loans, informal
finance consists of professional money lenders, pawnbrokers, tradespeople, and associations of
acquaintances (Meghana et al 2008).
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2.4.5. The Venture Capitalist
A venture capitalist company is very often a subsidiary of a company that has significant cash
holdings that they need to invest. The venture capitalist subsidiary is a high-risk, potentially
high-return part of their investment portfolio. (William, 2016)
Venture Capital refers to the provision of capital for growth and expansion to companies with
underdeveloped or developing products and revenues at an early stage in their corporate
lifecycle. It also refers to the provision of development capital to mature companies at a later
stage in their corporate life cycle. Typically, investee companies are unquoted, small to medium-
sized enterprises. (Regina et.al 2015)
Both of these sources of finance effectively let a company raise finance against the security of
their outstanding receivables. Again, this finance is only short-term and is often more expensive
than an overdraft. However, one of the features of these sources of finance is that, as an SME
grows, their outstanding receivables will grow and so the amount they can borrow from their
factor or invoice discounting will also grow. Hence, factoring and invoice discounting are two of
the very limited number of finance sources which grow automatically as the business grows
(William, 2016)
A business angel is a wealthy individual willing to take the risk of investing in SMEs. One
limitation is that these individuals are not common and are very often quite particular about what
they are prepared to invest in. Once a business angel is interested they can become very useful to
the SME, as they will often have great business acumen themselves and are likely to have many
useful contacts.
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Here are some of the assumptions which can hold or support a theory of research which is
gathered from a book of Access to Finance and Development: Theory and Measurement.
Several theories attempt to answer the following question. How do owners and managers of
enterprises make financing decisions? Modigliani and Miller in 1958 proposed an irrelevance
theorem of capital structure in an attempt to answer the above question. The theory is of the view
that enterprises finance their businesses using internal funds, debt, and equity.
According to Goya & Frank (2005), when it becomes necessary to use debt and equity, the
theory proposes that the debt-equity ratio is determined in a manner that divides cash flows
among the different investors. This theory is relevant because it recognizes that business people
first consider internal sources to external sources to finance their operations. This characteristic
is also common to owners of the business in Ethiopia especially in the private business enterprise
(Goya & Frank (2005).
Stewart and Nicolas (1984) proposed the Pecking order theory (Swinnen, Voordeckers
&Vandemaele, n. d.). This theory is hinged on asymmetric information and the existence of
transaction costs. Pecking order theory assumes that enterprises follow a financing hierarchy and
that source of finance is either internal or external. In this case, according to Botta (2014),
priority is given to internal funds over external funds. The theory stipulates that enterprises seek
external funding only when internal resources are depleted. It follows then that external funds
need to be necessary, safer, and without control restrictions for the enterprise.
This theory applies to SMEs in Ethiopia because it touches on collateral and that business
owners in Ethiopia did not have a property or other asset that a borrower offers as a way for a
lender to secure the loan. Therefore they usually prefer other sources. It is mainly argued that the
more a company has a policy of financial innovation, the more it is likely to use venture capital
and to place part of its capital on the financial market. Innovation is understood not only in
technology but also at the managerial level (Meryem Aabi, 2014).
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2.5.3. Trade-Off Theory
Trade-off theory on the other hand attempts to explain the use of debt financing. According to
this proposition, owners of enterprises evaluate the various costs and benefits associated with
alternative debt plans. It assumes that an internal solution is preferred so that the marginal cost
and benefits are balanced. According to the theory, an enterprise sets a target debt-to-value ratio
and then gradually moves towards it. This target tries to balance debt tax advantages against
costs associated with bankruptcy (Goyal & Frank, 2005).
This theory is not perfect because the debt-to-value ratio is not directly observable and that
taxation is more complex than assumed by the theory. Besides, it assumes that bankruptcy costs
are deadweight costs and that transaction cost takes a specific form.
Collateral refers to the extent to which assets are committed by borrowers to a lender as security
for debt payment (Gitman, 2003). The security assets should be used to recover the principal in
case of default. SMEs in particular provide security in the form of properties (houses, the
businesses, the car, and anything that could bring back the principal) in case of default on loans
(Garrett, 2009). Security for loans must be capable of being sold under the normal conditions of
the market, at fair market value, and also with reasonable promptness. However, in most banks,
to finance SMEs and to accept loan proposals, the collateral must be 100 % or more, equal to the
amount of credit extension or finance product (Mullei and Bokea, 2000).
Moral hazard issues can be reduced by collateral requirements by increasing and adding a
potential cost to borrowers when those are not making their best effort.
Sometimes the borrowers extract the funds provided by the lenders for their own personal and
private use. Therefore, the collateral requirements when in place can reduce negative
consequences that can arise due to improper utilization of the funds by SMEs. Most SMEs are
denied and discriminated by the lenders in providing financing. This is because of high risk and
for not having adequate resources to provide as collateral (Kihimbo et al. 2012).
18
According to Innovations for Poverty Action Banks traditionally require that clients provide
collateral such as land or real estate to secure their loans. However, many creditworthy SMEs do
not have the type of collateral required by commercial lenders and therefore have trouble
accessing finance. This means collateral is needed more when SMEs wants to process loan or
finance.
The cost of borrowing is the amount of money paid in interest on a loan or other debt. In other
words, it is what one must spend to receive money as a loan and it measured by interest rate.
Interest rates as a cost of the loan have a significant effect on a company‟s growth plans. They
not only affect loan payments, but they also have an impact on enterprise funding (Ogolla, 2013).
High-interest rates reduce business earnings which ultimately hinders the business capacity to
grow. High-interest rates also affect a business's cash flow in that one has to set aside more
money to repay the loans. This in turn reduces its disposable income hence affecting the ability
to pay its other creditors (Ndungu, 2016).
Anthony et al (2013) who studied determinants of credit rationing to the private sector in Ghana
found out that interest rate hurts credit allocation. Higher interest rate discourages micro and
small enterprises to deepen their financial access
Firm characteristics affect SMEs‟ ability to access external finance. The size and age of the firm,
having business skills, and the ability to compile financial records and accounts were identified
as important variables under this category. Firm size is one of the most important variables in the
literature related to access to credit. This was true for both developed as well as developing
countries. As this research is focused on small and medium-sized firms, it does not seem logical
to consider size and age as a determinant of access to finance.
However, even among the small and medium-sized enterprises‟ category, there is still a large
variation in the size of the firms.
Numerous studies have discussed that small and medium-sized enterprises are financially more
constrained than large firms (Carpenter and Petersen, 2002). Firstly, small firms are faced with
information opacity such as the inability to provide financial information.
19
When the firm is small, most of the time it is owned and operated by the entrepreneur himself
and there is no such legal requirement to regularly report financial information and many firms
do not maintain audited financial accounts. Second, smaller firms have fewer assets to offer as
collateral. To reduce the anticipated risk and moral hazard associated with lending, the banks use
collateral as one of the instruments. Berger and Udell (1998) found smaller and younger firms
are more likely to face a higher cost of financing and at the same time they are required to offer
collateral.
Thirdly, there is a high risk involved because small firms have a high failure rate compared to
large firms. For example, Schiffer and Weder (2001) sampled firms across several countries and
found that there was a negative relationship between the size of a business and the risk it might
pose for a lender. Firm size is a key variable in the analysis of financial restrictions (Beck et al.,
2005).
Thus, in general, large and small firms do not have equal opportunities in accessing external
sources of finance. So, while the presence of both large and small firms is important for market
competition and, hence, for economic growth, to ensure industrial dynamics, firms must have
access to financial markets
The firms that are typically most severely affected by the financial market imperfections are
small firms, as their internal information can be rather opaque or, at least, not as public as it is in
the case of their larger counterparts. Small firms seeking small loans face higher transaction
costs and higher risk premiums since they are more opaque and have less collateral to offer
(Beck et al. 2006). Similar results have been found by Beck et al. (2005, and Schiffer and Weder
(2001). Schiffer and Weder (2001) confirm that small firms have to confront higher barriers to
their financing and growth.
Oliveira and Fortunato (2006) find that small firms face greater financial constraints and that
these harm their growth. Medium-sized firms face greater financial constraints than large firms.
Small firms cannot exploit economies of scale in the same way as large firms can. These authors
claim that since young companies have not accumulated sufficient cash flow and are unable to
rely on bank financing, they have to depend on the original equity investment of their owners.
Firms‟ sources of finance change over time. For instance, a firm may start as a family-owned
business, by using its internal financing sources such as personal savings and family finance.
Subsequently, it will then grow to obtain funds from its suppliers.
20
When it has well established a good business track record, developed accounting systems, and
established a legal identity, it may be able to obtain loans from banks. Therefore, it is worth
investigating the firm age. The stage of growth at which the SME is at can have a great impact
on its accessibility to finance.
The studies conducted in the past have found that the financing constraints are particularly severe
in startup enterprises and relatively young firms (three years old or less). For example, Aryeetey
et al (1994) surveyed 133 firms, of which 76 had less than 10 workers, in various industries in
Ghana in the early 1990s. They found that only 10 percent of startup firms in Ghana could obtain
bank loans but older firms are provided with credit three times more often than their smaller
counterparts. A similar survey was conducted by Levy (1993) in Sri Lanka and Tanzania and
reported that 80 percent of firms with 16 or more workers and with 6 or more years in operation
can access bank loans, compared to the success rate of around 55 percent in the case of smaller
firms with 6-15 employees of similar age, and less than 10 percent for firms with 5 or fewer
workers, regardless of age.
Bass & Schrooten (2005) concluded that the lack of reliable information leads to comparably
high-interest rates even if a long term relationship between borrower and bank exists. In a
situation like this, having audited financial statements play a major role. Audited financial
statements are very useful in accessing credit from financial institutions because they present a
picture of the financial performance of a firm. Often, banks require audited financial statements
before granting credit. This study attempted to determine how variation in the perception of this
factor may influence an individual‟s intention, personal information including financial
information to accesses finance
The flow of information in the financial market is crucial for both SMEs and financial providers
(Falkena et al. 2001). For SMEs to identify the potential supplier of financial services, they
require enough information.
The financial institutions require information to enable them to evaluate the potential risks
associated with the SMEs that apply for bank financing and also to access the location where the
same SMEs will be operating and its market segments (Othieno, 2010). Information is concerned
with awareness of funding opportunities by SMEs. Besides, information asymmetry is that
21
relevant information is not available and known to all players in the financial market (Agostino,
2008). Information asymmetries are concerned with the two players in the financial market. In
this case, the borrowers know more about their business cases and the bankers may not know
more about it on one hand. On the other hand, it entails the lack of timely, accurate, quality,
quantity, and complete information regarding the ability of the applicants to repay the loan and to
access financial products from the banking institutions (Bazibu, 2005).
A study by Agostino (2008), conducted in the agricultural sector, pointed out that the failure of
the current African market is because of the number of the current agricultural credit problems.
These problems are associated with the imperfection of the information in the risk presences.
The failures of the market mostly occur because it is costly to screen credit applicants. Therefore,
availability of finance or having the awareness of the fund opportunities has a huge contribution
in accesses to finance
22
economic development of South Korea. To implement various policies and special programs the
government established strong coordination and network between all public and private
organizations which support the SME sector.
The three most important players are the Small and Medium Industry Bureau (SMIB), which
responsible for harmonization and take action for the implementation of policies. The Korean
Federation of Small Business (KFSB) is in authority to create coordination among rural and
urban SMEs, make available government-backed endowments, loans, and exemption of tax.
Korean SMEs begin the business with lower capital in contrast to Japanese. But in Korea, the
monetary policy requires banks to provide a credit facility of a certain percentage from their total
loans (Joo Park 2001 P.851) cited on Hagos (2016).
The government used a mandatory credit extension system to enforce private and state-owned
banks to provide a certain percentage of their loans to SMEs. Additionally, in Japan, the priority
was given to the SMEs sector because they believe that the restructuring and development of the
industry will not be achieved without developing the small business sector. The government
ensures enabling the business environment through various appropriate policies and support
programs. The government of Japan ratifies a low called “Creative Business Promotional Law
(CBPL)” in 1995 to provide appropriate support and assistant for SME's effort in innovation,
R&D, subcontracting, and market activities, and encourage new entrants into the business. Honjo
and Harada (2006) cited on Hagos (2012) noted that the newly enacted law addresses all support
services for SMEs such as support for innovation, technology, and marketing as well as response
to the financial problem by ensuring loans and guarantees. Moreover, the regulation provides a
fiscal incentive that includes subsidies and tax breaks. This is to show that the government
involves encouraging entrants to the business until market activities to accelerate the
development of the sector. To respond to the financial need of SMEs, Japan established a strong
financial support mechanism through local banks and credit cooperatives to finance the sector
with no collateral program of People Finance Corporation, Joo Park (2001). This shows that the
financial policies address the primary problem of SMEs to obtain credits for the formal financial
sector which is collateral.
23
2.8. Empirical Reviews
Financial inclusion can reduce moral hazard and adverse selection problems, both of which tend
to align returns to assets with the initial stock of assets available for individuals in a generation
(Nanziri and Wamalwa, 2017). Thus, financial inclusion opens up investment opportunities
irrespective of parental wealth. Moreover, on one hand, financial inclusion enables households to
invest in human capital. On the other hand, firms accessing finance improve productivity by not
only investing in physical but also employing highly skilled individuals. Since high skills attract
higher wages; highly skilled individuals can only be engaged in firms that are skill-intensive and
highly efficient (Banerjee and Newman, 1993) cited (Nanziri and Wamalwa, 2017).
A study conducted by (Hall, 1992) suggests two primary causes for the failure of small and
medium business enterprises in the world. These failures are classified as a lack of appropriate
management skills and inadequate capital (both at start-up and continuingly). Additionally, the
study conducted by Goodwin et al. (2000) indicated that the level of employment in any country
can influence financial inclusion. The finding of the study reveals that; payment of wages and
salaries through automated cash transfers is seen to influence financial inclusion in the United
Kingdom. Other studies have also shown that payment of social security benefits, pensions, and
other cash transfers through the cash system significantly promotes financial exclusion.
Abera et.al, (2019) conducted a study on Contributions of Micro, Small and Medium Enterprises
(MSMEs) to Income Generation, Employment, and GDP: Case Study Ethiopia. The objective of
the study was to review the conditions of MSMEs, their contribution to employment creation,
income generation, and poverty alleviation, contributions to the local, regional and national
GDP, stimulating entrepreneurial climate and the challenges and opportunities in the design,
implementations, marketing opportunities, linkages, financial sources, dynamics, survival, and
policy landscape. The study was conducted through primary and secondary data through a
survey, focus group discussions, and document reviews. Additionally, a qualitative and
quantitative research approach was used to analyze the collected data using various statistical
programs. The finding of the study reveals that lack of credit, weak market linkage, insufficient
training, weak human resources development schemes, dependency on government and spoon-
24
feeding mentality, oscillations in government policies, price variations, weak links and poor
market and product development strategies were the main obstacles for the development of
SMEs.
Nega and Hussien (2016) conducted a study on Small and Medium Enterprise Access to Finance
in Ethiopia: Synthesis of Demand and Supply. The objective of the study was to analyze in-depth
the demand and supply issues relating to Small and Medium Enterprises (SMEs) access to
finance in Ethiopia. The study used primary data which is collected from 519 business firms
drawn from the major towns in Ethiopia. And the finding of the study reveals that; banks and
MFIs engagement in financing SMEs in Ethiopia is limited. The demand side findings and
analysis revealed that access to finance is significantly influenced by the age of the firm, firm‟s
previous engagement with banks, the experience of the manager, and whether firms are managed
by the owner (owner-manager) or not.
Fitane (2018) conducted a study on Factors Affecting Sustainability of Small and Medium-Scale
Enterprises: the Case of Addis Ababa, Ethiopia. The general purpose of the study was to identify
the major internal & external factors that influence the sustainability of small and medium scale
enterprises. The study used survey-based approach with Primary and secondary data were used
for this study. The target population was manufacturing construction, trade and service existing
and closed small and medium Government organized enterprises in Addis Ababa, Ethiopia the
finding of the study reveals that; the most important internal factors that determine SMEs
sustainability is work-related factor and marketing, financial and political-legal factors are major
external factors that affecting SMEs sustainability. The major implication of the study is that
improving financial and work-related problems is critical in guaranteeing the survival of SMEs.
Agebe and Amha (2005) conducted a study on Micro and Small Enterprises (MSE) Development
in Ethiopia: Strategy, Regulatory Changes, and Remaining Constraints. The objective of the
study was to examine the current business environment for the SME sector. The study used the
primary source of data to collect data. The finding of the study reveals that there have been
attempts by the government to liberalize and improve the policy, regulatory, and institutional
support environment for SMEs. Additionally, there was the divergence between stated policies &
25
directives and the outcome on the ground. Capital shortage, inadequate business premise,
inadequate/uncertain market, and high taxes remain major constraints to expand SMEs.
Seyoum (2016) conducted a study on Growth of Micro and Small Enterprises in Addis Ababa
City Administration: A Study on Selected Micro and Small Enterprise in Bole Sub City. The
main objective of this study was to investigate the factors that affect the growth of Micro and
Small Enterprises (MSEs) in Addis Ababa City. The study used Primary data, through a
structured questionnaire, which was collected through random samples from 165 Micro and
Small Enterprises (MSEs). The finding of the study reveals that; Micro and Small Enterprises
(MSEs) whose owners attained training, started the business with the high initial investment,
engaged on the service sector, and established in non-cooperative form have better growth than
those whose owners/operators did not attend training, who started with the low initial
investment, those engaged on the production sector, and those working in cooperatives
respectively.
Hadis and Ali (2018) conducted a study on Micro and Small Enterprises in Ethiopia; Linkages
and Implications: Evidence from Kombolcha Town. The objective of the study was to examine
the status of formal institutional linkages and their implications on SME's performance in
Ethiopia, particularly in Kombolcha town. The study was employed mixed (quantitative and
qualitative) research design and explanatory sequential analytic approaches. Using primary and
secondary data. The finding of the study reveals that; locally produced raw materials are in a
dearth of quality and affordability in the area. Despite having a favorable institutional linkage
with TVET institutions in access to training and business improvement tools; technology
transfer, credit access, and market link for their produces are currently encountered with
challenges from administrative sides and lack of appropriate policy concerns. Credits accesses as
a backbone of MSEs have been highly affected by collateralizing issues and entrepreneurs
failures to organize under micro-enterprise as a mandatory procedure. Unlike formal linkages,
informal linkages have a significant role to play in access to the market.
Hezron and Hilario (2016), on their study conducted in Maputo central business district,
Mozambique, there is a relationship between the structure of the financial sector and access to
finance by SMEs; there is a relationship between awareness of funding and access to finance by
26
SMEs; there is a relationship between collateral requirements and access to finance by SMEs,
and there is a relationship between small business support and access to finance by SMEs.
Negash and Kumera (2016) conducted a study on Barriers to Growth of Medium and Small
Enterprises in Developing Country: Case Study Ethiopia. The main objective of this study was to
determine the barriers to the growth of small and medium enterprises in Ethiopia. The study used
cross-sectional, descriptive, and inferential designs in line with both primary and secondary data.
The finding of the study reveals that; strong competition in the markets, high level of interest
rates on loans, poor infrastructure, speed of debt payment by customers, unavailability of an
appropriate property, state of the country‟s economy, low market demand for firms‟
products/service, pricing of competitor products, in the availability of raw materials, the attitude
of banks and low availability of finance from lenders were rated as high barriers for small and
medium business growth. While, especially strong competition in the markets, a high level of
interest rates on loans, and poor infrastructure were the highest barriers for small and medium
business growth in a developing country.
From the empirical analysis of literature reviewed by the researcher, it is possible to conclude
that; generally different studies were conducted on a different perspective concerning small and
medium enterprises. But a review of the literature from developed and emerging economies
indicates that there are several demands, supply, and regulatory factors that influence financial
inclusion in an economy. At a macro level, financial inclusion can be affected by a country‟s
level of development, gross domestic product per capita, income inequalities, adult literacy, and
urbanization. A review of the current levels in Ethiopia provides certainty to the claim those
barriers to financial inclusion are consistent among developed and developing countries. The
studies conducted by different scholars in Ethiopia. For example; (Abera et.al, 2019), (Nega and
Hussien, 2016), (Fitane, 2018), (Agebe and Amha, 2005), (Seyoum, 2016), (Hadis and Ali,
2018), and (Negash and Kumera, 2016) shows different implication about Small and Medium
enterprises but failed to identify the main Determinants of Financial Inclusion in Small and
Medium Enterprises (Evidence from Ethiopia) among SMEs in Ethiopia.
27
2.10. Conceptual Framework
As a result of the empirical review and theoretical assumptions; the study has developed the
following schematic representation of the conceptual framework. In doing so, the data for
determining the factors that influence the financial inclusion of SMEs was chosen according to
the characteristics that they create more impact in the small and medium enterprises.
Financial
Demand side factors (DS) inclusion
(Access to
Finance)
Market Opportunity (MO)
Formulated by a researcher from past empirical studies (Nega and Hussein, 2016)
28
CHAPTER THREE
Research Methodology
3. Introduction
This chapter provides the reader with an overview of the methodological considerations and
assumptions underlying the research process. It describes the methods and procedures that the
researcher used to achieve the research objectives. The chapter covers the research approach
used in the study, research design, target population, sample size, source of data and data
collection, and finally how the data is analyzed.
According to Creswell (2003), there are three types of research approach which are familiar to
social science studies, namely qualitative, quantitative, and mixed approach. Qualitative
approach used mostly when the researcher needs to develop a complex, holistic picture, analyzes
words, reports, detailed view of informants, and conducts the study in a natural setting and
involves studies that do not attempt to quantify their results through statistical summary or
analysis (Creswell, 2009). The rational reason for the adoption of a quantitative approach
includes: to develop knowledge of cause and effect thinking, reduction to specific variables and
hypotheses and questions, use of measurement and observation, and the test of theories,
employee strategies of inquiry such as experiments and surveys (Creswell, 2009).
29
3.2. Research Design
Research design presents the method and procedures which are used in gathering information
required to answer the research questions. This study used an explanatory research design to
identify determinant factors that influence financial inclusion among SMEs in Ethiopia.
Explanatory research seeks to explain the phenomena being studied (Kothari, 2004).
3.3.Target Population
According to Kombo and Tromp (2009) population is a group of individuals, objects, or items
from which samples will be taken for measurement or it is an entire group of persons or elements
that have at least one thing in common. The target population of the study includes all existing
SMEs in Addis Ababa, Ethiopia. Furthermore, Ethiopian commercial banks and microfinance
institutions are included in the target population of the study.
3.4.Sampling Techniques
Because the sampling frame for this research is unknown, then the probabilistic two-stage
stratified sampling method is ideal when it is impossible or impractical to complete a list of
elements composing the population. Thus the sampling technique for this study was probability
sampling particularly two stages stratified sampling which involves dividing the population into
homogeneous sub-groups called strata based on the geographical location of SMEs and then
select samples from each sub-group using simple random or systematic procedures to ensure that
an adequate number of samples were selected from the different sub-groups. Hence the different
small and medium enterprises operating in Addis Ababa form the stratum and the list of each
SMEs is used as a primary sampling unit for each stratum (PSU‟s), an owner or employee in
each SMEs also served as a secondary sampling unit (SSU‟s).
The reason behind the selection of probabilistic two stages stratified sampling technique is that it
gives each element in the population an equal probability of getting into the sample, and all the
choices are independent of one another. Determining sample size is very complex as it depends
on other factors such as margins for errors, degree of certainty, and statistical technique.
30
The sample size is therefore directly proportional to the desired confidence level of the estimates
(z) and to the variability of the phenomenon being investigated, and it is inversely proportional to
the error that the researcher is willing to accept (Corbetta, 2003). When the size of the population
is large and previous researches are unavailable to determine the variability of an estimate over
all possible samples, thus the sample size is calculated for the favorable case p= q= 0.5
(Corbetta, 2003). Accordingly, this study used the recommendation by Corbetta (2003) in
determining the standard deviation, 95% confidence interval, and a 5% sampling error in
calculating the sample size. Thus the sample size for this study was determined with the use of
Topman formula as presented below (Dillon, 1993).
n = z2pq
2
e
n = required sample size
z = degree of confidence (i.e. 1.96)
p = probability of positive response (0.5)
q = probability of negative response (0.5)
e = tolerable error (0.05)
(0.05)2
which is a representative sample size as Kamakodi and Khan (2008), Hafeezer and Saima
(2008), Mokhlis (2008), and Rao (2010). Therefore 384 samples of small and medium
enterprises were equally allocated for 384 SMEs sample to give an equal representation of each
SMEs considered in the study. Convenience sample selection of the respondents was made
through distributing the questionnaires to available employees and customers of the selected
SMEs.
On the other hand, judgmental sampling was used to collect the information from the financial
institutions because judgmental consider things like a representative, adequacy, homogeneity of
the sample. The financial institutions selected are namely, (Commercial Bank of Ethiopia,
Awash Bank, Development Bank of Ethiopia, Wegagen Bank, and Bank of Abyssinia) while the
31
selected Microfinance institutions are (Addis Ababa, Amahara, Oromia, Awch, and Gasha)
microfinance institutions. Both Microfinance institutions and Banks are selected based on the
experience they have in the market, which means the capital they provided and the year of
establishment.
In this study, small and medium enterprises are considered as a demand-side of finance, and
financial institutions are considered as the supply side of the finance. Based on this fact, from
each financial institution, two respondents are considered to fill the questionnaire. The
respondents are selected purposively by a researcher based on the knowledge they have in the
study area. The respondents are namely (manager and loan officer of each financial institution).
Generally, 20 respondents are considered from the supply side. The sample of respondents
considered in this study from both institutions is 404 respondents.
3.5. Source of Data and Data Used
To make an analysis the researcher was used both primary and secondary data. The primary data
was collected through questionnaires and direct observation. The questionnaires had several
questions with close-ended types of questions that are relevant to the subject of the study in such
ways that the respondent fills easily. Finally, the researcher used a secondary source of data
which was obtained through review and selected materials such as organization records, and
related literature reviews.
The data collected through the questionnaire distributed to respondents are analyzed and
discussed through different tools like descriptive statements, frequency distribution, and SPSS 20
was used to analyze the data.
To examine the determinant factors that influence financial inclusion of SMEs, there is an
estimated equation where access to finance is reflected as a function of the following variables
32
ATF = Accesses to financial inclusion or access to finance
SS = Supply-side factors
DS = Demand-side factors
MO = Market opportunity
The above equation number (1) can be rewritten in the following econometric model with its
functional forms.
Whereas; β0 is the intercept and βi (i=1, 2, 3, 4, 5, 6.) represents the coefficient for each of the
independent variables.
33
3.9. Reliability test
Reliability refers to the consistency of the measurements of variables (Hair, et al., 2010).
Moreover, Rovai, et. al., (2014) recommended that Cronbach‟s alpha is a very important tool for
measuring internal consistency and assess the reliability of the variables. Hence, George and
Mallery (2003) mentioned that Cronbach's alpha coefficients have ranged from 0.5 to 0.90. A
test is considered reliable if the same results are gotten repeatedly.
The closer the Cronbach‟s alpha is to 1, the higher the internal consistency reliability of the
research instrument. Furthermore, Hinton et al. (2004) have suggested four cut-off points for
reliability as follow:
Therefore, as per the discussion above the researcher used Cronbach‟s alpha to evaluate the
internal consistency of variables designed to collect the respondents‟ views concerning the
research topics. The reliability of the data was tested by taking 10 percent of the total
respondents. The items (variables) are both dependent and independent variables. From the result
of reliability data it possible to conclude that the questions included in the questionnaire have
internal consistency.
.902 42
Source: SPSS output
34
Table 3.3: Summary of the Expected sign of Variables used in regression
Expected
Variables Abbreviation Descriptions
signs
35
CHAPTER FOUR
4. Introduction
In the preceding chapters, important literature that gives understanding about the topic was
reviewed and used to identify the knowledge gap in the area of the study. In line with reviewed
literature; the research problem, research objectives, research hypotheses & the research design
used for this study were also discussed. This chapter deals with the descriptive statistics of the
data collected, correlation analysis, normality tests, and other important assumptions that are
discussed to see if the model is viable.
To achieve the objective of the study; the researcher was used probabilistic two-stage stratified
sampling method and judgmental sampling; to select a sample of respondents from the total
population, So that the data collected through a questionnaire distributed to respondents were
analyzed and discussed. The researcher has distributed 384 questionnaires to respondents but
only 318 questionnaires were returned and the rest of the respondents did not return the
questionnaire. As it can be discussed in the following subsections of the chapter; the study was
targeted SMEs and financial institutions as a target population of the study. The questionnaire
was prepared and distributed to the respondents; each variable was represented by proxy
questions; the independent variable selected for the study was collateral requirements, cost of
borrowing, market opportunity, regulatory framework, demand-side factors, and supply-side
factors. The data collected were analyzed through SPSS version 20. On the other hand, to
identify the factors that influence financial inclusion among SMEs some financial institutions are
were included in the target population of the study. Based on this fact the researcher has
distributed 20 questionnaires to the respondents. From the distributed questionnaires 17 of them
are returned and the remaining 3 questionnaires were not returned. So, generally, the distributed
questionnaires are 404 in number and of this 335 were returned from both respondents. But
unfortunately, 16 papers are filled as incomplete and the researcher has forced to exclude them
from the respondents. Finally, the data considered as filled and returned are 319. In this chapter
36
of the study, the researcher has discussed the data collected from both the target population based
on different tools. To identify the relationship between dependent and independent variables the
researcher has used correlation analysis.
The study distributed a total of 384 (100%) questionnaires for SMEs and 318 (82.8%)
questionnaires were filled and returned from the SME side but 12 of them are not properly filled
and ignored by a researcher. On the other hand, 20 questionnaires were distributed to financial
institutions (Banks and Microfinance institutions), and 17 of them are returned (85%) and 4 of
them are not properly filled the questionnaire. So, the analysis of the study was made based on
319 (306 + 13) successfully responded questionnaires and done in line with the research
questions and objectives.
37
Table 4.2: sample given over gender distribution
Gender
Frequenc Percent Valid Cumulative
y Percent Percent
Female 99 31.0 31.0 31.0
Valid Male 220 69.0 69.0 100.0
Total 319 100.0 100.0
Source: researcher own computation
As can be seen in the above gender distribution table, the majority of the respondents who
participated in the study were male respondents. And this can be evidenced from the above
respondent response rate table distribution. The data collected implies that; 220 (69%) of
respondents were male respondents and 99 (31%) of respondents are female respondents. From
this the researcher can conclude that; the majority of respondents who participated in this study
are dominated by male genders.
AGE
Frequency Percent Valid Cumulative
Percent Percent
18-25 19 6.0 6.0 6.0
26-30 113 35.4 35.4 41.4
Valid 31-40 169 53.0 53.0 94.4
41-60 18 5.6 5.6 100.0
Total 319 100.0 100.0
Source: researcher own computation
The data collected on the age of respondents are described in the above age distribution table of
the respondents. As can be seen in the above table, the majority of the respondents participated in
the study area in the age bracket of 31-40 years. And the second-largest respondents are between
the 26-30 age brackets. The third-largest respondents were between the age brackets of 18-25
and finally, the respondents between the age brackets of 41-60 were the least participated
respondents. From this, the researcher concludes that the majority of the respondents who
participated in the study have an age of greater than 26 and less than 40.
38
Table 4.4: sample given over educational level
EDU
Frequency Percent Valid Percent Cumulative
Percent
Concerning the educational level of the respondents, as can be seen in the above table; the
majority of the respondents are a holder of BA degree, and this can be evidenced from the above
table since 175 (54.9%) of respondents responded as saying they were the holder of BA degree.
The second-largest respondent of the study was those holders of Masters since in their study and
this can be confirmed by 79 (24.9%) of respondents. The third-largest respondents of the study
are those employees the holder of diploma (14.1%) and the least number of respondents are those
respondents‟ holders of secondary education (2.8%). From this, the researcher concludes that the
majority of the respondents have an educational level of greater than BA degree (69.7%) and
thus improves the reliability of the study because of the more the educational level the capability
of understanding things and answer properly.
39
Table 4.5: sample given over gender distribution
MS
Frequency Percent Valid Percent Cumulative
Percent
Service 12 3.9 3.9 3.9
Construction 14 4.6 4.6 8.5
Merchandise 48 15.7 15.7 24.2
Valid Manufacturing 226 73.9 73.9 98.0
Minning 4 1.3 1.3 99.3
Others 2 .7 .7 100.0
Total 306 100.0 100.0
The main activity of the enterprise on which the study was conducted was consisting of Mining,
merchandising, Manufacturing which composes of (Metalwork industry, woodwork industry,
molding, soap and detergent, machinery, and others), service, Agricultural products, and
construction companies. The data collected to identify the main activity of the enterprises implies
that; the majority of small and medium enterprises participated in this study are from
manufacturing business (73.9%). And this can be evidenced from the above table respondents'
response rate. The second-largest respondents are from merchandising business (15.7%). The
third-largest respondents are from the construction business (4.6%). In line with the data
collected According to the Investment office of Addis Ababa summary of Domestic Investment
based on their Capital More which is then 500, 000 Birr 44% are engaged in the manufacturing
sector from the total sector. Among the activities, the line share of respondents goes to the
manufacturing sector which is 74% and the least is mining (1.3%). This shows that most SMEs
engaged in manufacturing activities which were pretty good represented in the sample size of
this study.
The distribution of the data set or dependent and independent variables used in the study are
explained by descriptive statistics. The summary of descriptive statistics is presented to
determine the minimum, maximum, mean, and standard deviation for the dependent variable
(access to finance) and independent variables (Institutional framework factors, Supply-side
factors, Demand-side factors, Market opportunity, Cost of borrowing, and collateral
requirements). The following table summarized the descriptive statistics of the variables with
319 observations.
40
Table 4.6: Summary of Descriptive statistics
41
the variable market opportunity has scored the mean value of 3.9373 with a standard deviation of
0.47167.
Finally, the cost of borrowing and collateral requirements has scored a mean value of 3.6050 and
3.9248 respectively with the standard deviation of 0.52063 and 0.50230. As discussed before the
standard deviation of each variable implies how much each observation has deviated from its
mean value.
4.4. Multiple regression analysis
The study employed multiple regression models in the form of linear regression analysis and
used cross-sectional data from small and medium enterprises and banks. The researcher
undertook the diagnostic tests for the assumption of the classical linear regression model
(CLRM) before directly going to the multiple linear regression models.
4.4.1. Results for the test of classical linear regression model (CLRM) assumptions
A diagnostic test is made to make sure that the classical linear regression model assumption
violated or not. In this study, an attempt is made to test Heteroscedastic, Autocorrelation,
normality, and Multi-collinearity the result of which are presented and discussed as follows.
One of the important assumptions of the classical linear regression model is Heteroscedasticity.
As noted by brooks (2008) Heteroscedasticity assumption state that the disturbances appearing in
the population regression function are homoscedasticity; that is, they all have the same variance.
The variance of each disturbance term ui, conditional on the chosen values of the explanatory
variables, is some constant number equal to σ2. This is the assumption of Heteroscedasticity, or
equal (homo) spread (scedasticity), that is, equal variance (Gujarati, 2004). If the error term ui do
not have constant variance it's said to be there is a Heteroscedasticity problem.
Heteroscedasticity makes our parameter estimates no longer BLUE – they are still unbiased, but
no longer have minimum variance. Unfortunately, SPSS does not have a built-in procedure to
test for heteroscedasticity. The test can be done by writing some codes. Despite not having a
built-in procedure to test for heteroscedasticity, we can plot standardized residuals (ZRESID)
against the standardized predicted values (ZPRED). If there is no heteroscedasticity, the plot
42
should look random. If it usees a pattern, such as a funnel shape or a curve, this indicates
heteroscedasticity.
A curve shape, in particular, could indicate some non-linearity in the relation that you failed to
take into account. The following figure shows the result of the heteroscedasticity of the model.
The following hypothesis is set for the heteroscedasticity test.
H0: There is no Heteroscedasticity problem in the model.
As we can observe from the above figure 4.1; the plot the residuals have a random pattern, which
signifies that there is no sign of heteroscedasticity. So, the null hypothesis of no
heteroscedasticity should not reject.
The diagnostic test for the CLRM assumption of no autocorrelation was tested by this study.
According to Gujarati, (2004), the assumption of no autocorrelation between the disturbances
assumes that given any two X values, Xi and Xj (i≠j), the correlation between any two ui and
43
uj(i≠j), is zero.
According to Chris Brooks (2008), it is assumed that the errors are uncorrelated with one
another. If the errors are not uncorrelated with one another, it would be stated that they are „auto
correlated‟ or that they are „serially correlated.
This assumption was tested by the Durbin Watson (DW) test of autocorrelation. Durbin--Watson
(DW) is a test for the first-order autocorrelation-- i.e. it tests for a relationship between an error
and its immediate previous value. The hypothesis of the test formulated as follows.
H0: There is no autocorrelation problem in the model
Model Summary
Mode R R Square Adjusted R Std. Error of Durbin-
l Square the Estimate Watson
a
1 .822 .676 .670 .07094 1.847
a. Predictors: (Constant), IF, SS, DS, COB, MO, COLL
b. Dependent Variable: ATC
The DW test statistic value for the model was 1.847 for a total observation of 319 responders
with 6 independent variables. Thus the decision value for the test implies that there is no
autocorrelation problem in the model. According to Brooks (2008) if the DW test lies between
1.5 and 2.5 there is no issue of autocorrelation in the model. So, the null hypothesis of no
autocorrelation is accepted because there is no evidence of autocorrelation in the study.
The other CLRM assumption tested in this study was the multicollinearity assumption.
According to Brooks (2008), the absence of multicollinearity assumption says that the
explanatory variables are not correlated with one another. If there is no relationship between the
explanatory variables, they would be said to be orthogonal to one another. If the explanatory
variables were orthogonal to one another, adding or removing a variable from a regression
equation would not cause the values of the coefficients on the other variables to change. A small
44
degree of association between explanatory variables will almost always occur but will not cause
too much loss of precision.
However, a problem occurs when the explanatory variables are very highly correlated with each
other, and this problem is known as multicollinearity. Perfect multicollinearity occurs when there
is an exact relationship between two or more variables. In this case, it is not possible to estimate
all of the coefficients in the model. Perfect multicollinearity will usually be observed only when
the same explanatory variable is inadvertently used twice in a regression. According to Gujarati,
(2004) multicollinearity refers to the existence of more than one exact linear relationship, and
according to the author, the assumption of no multicollinearity says that there are no perfect
linear relationships among the explanatory variables. The correlation matrix is very helpful to
check any existence of strong correlations between the independent variables. The variables
which have this strong relationship might be assumed as not explaining the model with the other
correlated variable. This means that; the two correlated variables cannot explain together the
model and in this case, one of the variables (the one that is considered as insignificant for the
study) must be eliminated from the model. In doing so, analyzing the multicollinearity issues
that, the model can have is important. If the existence of a high correlation between any two
independent variables in the model is confirmed; the problem of multicollinearity arises, and this
makes significant variables insignificant by increasing its standard error. So, here under the
issue of multicollinearity is performed through a correlation matrix.
Table 4.8: Result of multicollinearity test
Correlations
COLL SS DS MO COB IFW
Pearson
1 .242** .260** .142* .230** -.187**
COL Correlation
L Sig. (2-tailed) .000 .000 .011 .000 .001
N 319 319 319 319 319 319
Pearson
.242** 1 .221** -.015 -.354** -.026
Correlation
SS
Sig. (2-tailed) .000 .000 .785 .000 .639
N 319 319 319 319 319 319
Pearson
.260** .221** 1 .345** -.200** .098
DS Correlation
Sig. (2-tailed) .000 .000 .000 .000 .081
45
N 319 319 319 319 319 319
Pearson
.142* -.015 .345** 1 .092 .395**
Correlation
MO
Sig. (2-tailed) .011 .785 .000 .101 .000
N 319 319 319 319 319 319
Pearson
.230** -.354** -.200** .092 1 .038
Correlation
COB
Sig. (2-tailed) .000 .000 .000 .101 .494
N 319 319 319 319 319 319
Pearson
-.187** -.026 .098 .395** .038 1
Correlation
IFW
Sig. (2-tailed) .001 .639 .081 .000 .494
N 319 319 319 319 319 319
**. Correlation is significant at the 0.01 level (2-tailed).
*. Correlation is significant at the 0.05 level (2-tailed).
Source: SPSS 20 output
Based on the result of the correlation matrix, which is shown in the above table 4.8; it is better to
discuss the issue of multicollinearity by taking the benchmarks of Cooper & Schindler (2009);
which suggests that, a correlation above 0.8 should be considered as a problem of
multicollinearity. So, as it can be seen from the above table correlation matrix, there is no worry
of multicollinearity issue in this model; since the highest correlation is -0.639 which is found
between auditors supply-side factors and institutional framework factors.
The last diagnostic test for the CLRM assumption of normality assumption was tested by this
study.
The assumption says that disturbances are normally distributed. Frequency distributions come in
many different shapes and sizes. It is quite important, therefore, to have some general
descriptions for common types of distributions. In an ideal world, our data would be distributed
symmetrically around the center of all scores. As such, if we drew a vertical line through the
center of the distribution then it should look the same on both sides. This is known as normal
distribution and is characterized by the bell-shaped curve. This shape implies that the majority of
scores lie around the center of the distribution (so the largest bars on the histogram are all around
46
the central value). The following figure shows the result of the normality test concerning the data
conducted.
47
Table 4.9: Result of Model summary
Model Summary
Model R R Square Adjusted R Std. Error of the Durbin-Watson
Square Estimate
1 .822a .676 .670 .07094 1.847
a. Predictors: (Constant), IFW, SS, DS, COB, MO, COLL
b. Dependent Variable: ATC
ANOVA
Model Sum of df Mean F Sig.
Squares Square
Regression 3.279 6 .546 108.594 .000b
1 Residual 1.570 312 .005
Total 4.849 318
a. Dependent Variable: ATC
b. Predictors: (Constant), IFW, SS, DS, COB, MO, COLL
The regression model output was presented in table 4.11 below and it shows the coefficients,
standard errors, t-values, and p-values for explanatory variables. The overall summary of the
model is presented in the above table 4.10 which implies the R-squared, adjusted R-squared, and
standard error of the estimates. The ANOVA result table shows F-statistics and probability (F-
statistics) for the regression. The R-squared and Adjusted R-squared statistics of the model were
67.6% and 67% respectively.
The explanatory power of independent variables such as collateral requirements, market
opportunity, cost of borrowing, institutional framework, demand-side factors, and supply-side
factors on the change in the dependent variable (access to finance) was explained 67.6%. The
result of Adjusted R-squared shows that change on the dependent variable (ATF) was explained
by 67.6% by the independent variables employed in the study. Therefore, 33.4 % of the change
in the dependent variable (ATF) was explained by other factors that are not included in the
model.
48
The null hypothesis of F-statistic (the overall test of significance) which says the Adjusted R-
squared is equal to zero was rejected at a 1% significance level. F-value of 0.0000 shows strong
statistical significance which enhanced the reliability and validity of the model.
Table 4.11: Result of coefficients
Coefficients
Model Unstandardized Coefficients Standardized t Sig.
Coefficients
B Std. Error Beta
(Constant) 9.956 .075 132.923 .000
IF -.058 .011 -.202 -5.251 .000
SS .139 .011 .468 12.631 .000
1 DS .113 .012 .361 9.703 .000
MO .050 .016 .118 3.109 .002
COB -.031 .007 -.170 -4.445 .000
COLL .034 .004 .283 7.726 .000
a. Dependent Variable: ATC
The model equation is
The result of regression out reveals that the variable institutional framework factors have a
negative relationship with access to finance and statically significant. The coefficient on the
variable shows that; 1 unit increase in institutional framework factors causes the access to
finance to decrease by 0.058 units and statically significant at a 5 % significance level. The
implication of their relationship implies that as an increase in the statements stated in
institutional framework factors a decrease in the firm‟s access to finance. The conclusion drawn
from this variable implies that; when the financial institution increases the institutional
framework factors the small and medium enterprise's access to finance will decrease. The finding
of this variable is consistent with the study established by (Hall, 1992).
The variable supply-side factors have a positive relationship with access to finance and statically
significant. The result of regression analysis implies that; 1 unit increase in supply-side factors
causes the firms' access to finance to increase by 0.139 units and statically significant at a 5%
significance level.
49
The implication of the positive relationship between variables shows that whenever financial
institutions increase the availability of credit to small and medium enterprises, the firm‟s access
to finance could also increase. The finding of this variable is consistent with the study
established by (Nega and Hussien, 2016).
The variable demand-side factors have a positive relationship with the firms' access to finance
and statically significant. The result of regression analysis implies that 1 unit increases in the
demand side factors cause increases in 0.113 unit access to finance and statically significant at a
5% significance level. The implication of a positive relationship between the firm‟s access to
finance and demand-side factors is that; increase in the statements stated on demand-side factors
(small and medium enterprises) causes an increase in firms to access finance. The finding of this
variable is consistent with the study established by (Nega and Hussien, 2016).
Additionally, the variable market opportunity has a positive relationship with the firms' access to
finance and statically significant. The result of regression out implies that 1 unit increase in the
firm‟s (small and medium enterprises) market opportunity results in an increase in the firm's
access to finance by 0.050 units at a 5% significance level.
The positive relationship between the firm's access to finance and market opportunity implies
that; if small and medium enterprises get more market opportunity to perform their business
activities in the market; the financial institutions tend to facilitate the credit access to small and
medium enterprises than normal circumstance.
On the other hand, the variable cost of borrowing has a negative relationship with the firms‟
access to finance and statically significant. The coefficient on the regression analysis of this
variable implies that; 1 unit increase in cost borrowing causes the firm's access to finance to
decrease by 0.031 units and statically significant at a 1% significance level. This implies that;
once the financial institutions tend to increase the cost of borrowing by 1 unit; the firms (small
and medium enterprises) access to finance decline automatically.
The last variable of the study is collateral requirements; as it is shown in the above regression
analysis table. The relationship between collateral requirements and access to finance is positive
and statically significant.
50
The result of regression output implies that; 1 unit increase in collateral requirement causes the
firm's access to finance to increase to 0.034 units and statically significant at a 1% significance
level. The implication behind this is that; if the firms (small and medium enterprises) ability to
provide collateral increases; the firm's access to finance increases too.
On the other hand, the relationship between collateral requirements and access to finance can be
interpreted as; when the firms (small and medium enterprises) collateral requirement decreases
the firm‟s access to finance also decreases because the two variables move in the same direction.
Table 4.12: Summary of Expected sign and actual result of Variables used in regression
Supply-side factors Positive and significant Positive and significant Do not reject
Demand-side factor Positive and significant Positive and significant Do not reject
Market opportunity Positive and significant Positive and significant Do not reject
Cost of borrowing Negative and significant Negative and significant Do not reject
51
CHAPTER FIVE
This study is conducted to examine the determinant factors that influence the financial inclusion
of small and medium enterprises (Evidence from Ethiopia, taking as a sample of Addis Ababa
city administration). In doing so, some variables measured as factors to the financial inclusion
(which was measured by the firms‟ access to finance) were included. The study was conducted
through primary and secondary data conducted from SMEs and sampled financial institutions.
The study adopted an explanatory research design and mixed research approach. To estimate the
extent of the effects of each variable, several tests were needed to be done. Firstly, a
multicollinearity test was checked through a correlation matrix; to see, if there was an issue
between variables. Then, other tests (such as the autocorrelation, normality, and
heteroscedasticity tests), were confirmed that a model is feasible.
To analyze the descriptive statistics, the researcher used the mean, maximum, minimum, and
standard deviation of all variables. Further, the researcher discussed regression analysis to
determine the effect of independent variables on the dependent variable. Therefore, in line with
the specific objective of the study the researcher reached the following conclusion.
The finding of the study reveals that financial inclusion (access to finance) is positively
correlated with the variables included in the study except two of the variables. Subsequently, the
following sections discuss the finding of each variable.
The result of regression analysis indicates that; the variable institutional framework factors
(which is measured by, the necessity of audited financial statements, the credit processing period,
52
accessible information on government regulations, training, government support, political
intervention, and finally deposit requirements) have a negative effect on access to finance and
statistically significant at 1 percent significance level.
On the other hand; supply-side factors (which is measured by; strategic business planning, clear
mission and vision, availability of raw material, motivation, tolerance to work hard, selection of
business partner, and management skill ) has a positive effect on access to finance and
statistically significant at 1 percent significance level.
The variable demand-side factor (which is measured by; availability of funds from banks,
expansion plan, willingness of banks, customer handling system, availability working capital,
availability of appropriate machinery and equipment, and selection proper new technology) has a
positive effect on the firms access to finance and statically significant at 5% significance level.
Additionally, the variable market opportunity (which is measured by; availability of market
information, awareness about the product/promotion, connection with successful and other
business adaption for changing environment, and skills to handle new technology) has a positive
effect on the firms access to finance and statically significant at 5% significance level.
The variable collateral requirements (which is measured by; if collateral affects access to
finance, problems in accessing loans than big firms, and mandatory requirement of collateral)
have a positive effect on the firms' access to finance and statically significant at 1% significance
level. However, the variable cost of borrowing (which is measured by challenges of profit in
accessing credit, expensiveness of credit, business performance, and growth magnificent, and
bank service charges) has a negative effect on the firms' access to finance and statically
significant at 1% significance level.
Based on the study finding it is possible to conclude that factors like collateral requirements,
market opportunity, cost of borrowing, institutional framework, demand-side factors, and supply-
side factors have a high impact on determining the firm's access to finance.
53
5.2. Recommendations
Based on the finding of the study the following points are forwarded as a recommendation of the
study.
The rate of interest charged by financial institutions shall be considered for harmonization to
make inclusiveness among small and medium enterprises access to finance.
Financial institutions shall consider providing training for small and medium enterprises before
issuing them credit access.
The government and concerned bodies shall consider exerting much effort towards providing
training, seminar, workshop, and coordinating the resources to work on providing technical and
management training for SME owners on how to run a successful small business.
The issue of collateral shall be considered and concerned bodies shall find a way for
harmonization to improve the small and medium enterprises' access to finance.
Small and medium enterprises shall keep book records of the organization since it is vitally
important for protecting the organization's assets, and for managing and reporting on its financial
activities.
Small and medium enterprises shall consider seriously the selection of business partners among
small and medium enterprises.
54
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58
APPENDIX
QUESTIONNAIRE
ADDIS ABABA UNIVERSITY
COLLEGE OF BUSINESS AND ECONOMICS
DEPARTMENT OF ACCOUNTING AND FINANCE
Dear respondent,
I am a graduate student in the Department of Accounting and Finance, Addis Ababa University.
The purpose of this questionnaire is to collect information on ― Determinants of Financial
Inclusion in Small and Medium Enterprises (Evidence from Ethiopia) among SMEs
(Evidence from Ethiopia).
” The information that you share with me will be kept confidential and only used for academic
purposes and cannot affect you in any case. So, your genuine, honest, and timely response is vital
for the accomplishment of this study on time. Therefore, I kindly ask you to give your response
to each item/question carefully.
Instruction
59
Part-II: Please indicate your opinion regarding the following statements (1.Strongly Disagree
(SD), 2.Disagree (D), 3.Neutral (N), 4. Agree (A), 5. Strongly Agree (SA)).
No Please indicate your opinion as per the level of disagreement
Disagree
Disagree
Strongly
Strongly
Neutral
Agree
Agree
or agreement with an outline statement using 1 to 5 scale
guideline. Your assessment shall be based on the firm’s
characteristics on SMEs. 5 4 3 2 1
Accesses to finance
1 Financial institutions are reluctant to provide long term finance
to SMEs
Collateral requirements
5 Lack of collateral effects to finance
6 Small and medium firms have problems in accessing
loans than big firms
7 Not having Types of collateral required makes difficult to access
finance
8 Collateral is a mandatory requirement in accessing finance
9 SMEs very worried about collateral in accessing finance
Opportunity to Market
10 Lacks of available market information for SMEs
60
Cost of borrowing
Demand-side
61
32 SMEs has Shortage of working capital
33 SMEs Lacks appropriate machinery and equipment
34 SMEs Unable to select proper new technology
Supply-side
62