Chapter 4 – COMMUNICATION AND ITS IMPORTANT.
OBJECTIVE TYPE QUESTIONS
1. An exchange of facts, ideas, opinions or emotions by two or more persons. This definition Is of
a) Allen Louis
b) Newman and summer
c) Mathews
d) Flippo and Munsinger
2. The word communication is derived from
a) communicare
b) community
c) communal
d) eons,
3. Which of the following is an objective of communication?
a) Information
b) Education
c) Human relation
d)All these
4. Which of the following can form a channel of communication?
a) Sounds
b) Actions
c) Writings
a) All these
5. Which is the most convincing model to explain the process of communication?
a) Linear model
b) Transactional model
c) Interactional
d) Horizontal model.
6. Which of the following is the most effective method of communication?
a) Written
b) Oral
c) Non-verbal
d) It depends on the situation
7. This type of communication has more chances of quick clarification.
a) Viral
b) Written
c) Non-verbal
d) All these
8. The word 'Listen' is derived from
a) Lean
b) Hear
c) List
d) Like
9. Which of the following statements is not true about the process of listening?
a) It is a passive process
b) It is an active process
c) It involves understanding what is heard
d) It involves remembering what is heard
10. Kinesics is the study of
a) Communication
b) Non-verbal communication
c) Public speaking
d) Written communication
11. Glossophobia is
a) Fear of public speaking
b) Fear of leadership
c) Fear of sound
d) None of these
12. Communication by touch is called
a) Haptics
b) Kinesics
c) Proxemics
d) Kinesthesis
13. Which of the following is included in non-verbal, communication?
a) Posture
b) Gestures
c) Eye contact
d)All these
14. The 'thumbs-up' gesture is also called
a) Emblem
b) Illustrator
c) Affect display
d) Adaptor
15. Leaning forward while listener indicates that
a) The listener is paying attention
b) The listener is not interested
c) The listener is getting bored
d) The listener is restless
16. Impressive and effective public speaking requires
a) Knowledge of the subject
b) Voice
c) Body language
d) All these
17. Which of the following is not correct about formal written communication?
a) It can be repeatedly referred to for proper understanding.
b) It can be stored as a permanent record.
c) It is time consuming
d) It allows for quick clarification.
18. Suitable complementary closure for letters starting with the salutation 'Dear Sir' is
a) Yours faithfully
b) Yours sincerely
c) Yours lovingly
d) Any of these
19. The central subject of communication is
a) Sender
b) Receiver
c) Channel
d) Message
20. Which of the following is not correctly matched?
a) Sender - encoding
b) Sender-decoding
c) Receiver-decoding
d) Receiver-feedback
ANSWERS
1) b 6) d 11) a 16) d
2) a 7) a 12) a 17) d
3) d 8) c 13) d 18) a
4) d 9) a 14) a 19) d
5) b 10) b 15) a 20) a