Download and open the «Swisscom Home» app – for easier The package includes: Your Internet-Box must be

Start
installation. 1 2 switched on and the WLAN
Available on the activated.

WLAN-Box
Ethernet cable

Full WLAN WLAN-Box

coverage at
The app will guide you step by step through the installation without the need to
refer to the enclosed paper instructions. Just open the Home app and select
> Internet > WLAN-Box > Add WLAN-Box. Power adapter Internet-Box

home
The app knows your Internet-Box and lets us give you personal tips for your network.
After set-up you can also find many practical details about your WLAN network in You can return old devices to Swisscom for recycling free If you have another Internet-Box, read the section
the app. of charge. Use the enclosed return label. «Internet-Box» on the back.

Installation example 3 Always position the WLAN-Box

on its own.

WLAN-Box
TV-Box For the best WLAN, place the WLAN-Box in an upright
9 Your WLAN-Box is now set up. Room 1 position away from other objects and metal casings.

Important: If you are using a TV-Box, 4a Cable connection:

connect this using the Ethernet cable connect the WLAN-Box to your
now. home cabling.

Use the enclosed Ethernet cable.

Up to 3 devices can be connected via Ethernet Cable connections between the Internet-Box and
to the WLAN-Box. WLAN-Box guarantee optimum WLAN for your devices.
Internet-Box 2
Note the tips for «Connecting devices by cable» Alternatively, you can link your WLAN-Box via WLAN
8 on the back. Room 2 (step 4b).

4b
KKD+JM (RES-CWE-UID) 11026459 06/2019 EN

Wait 5 minutes until the LED Pairing: press the + button on Connect the WLAN-Box to the WLAN connection: find the best
lights up white constantly.
7 the Internet-Box and WLAN-Box
6 power and switch it on.
5 position.
within 2 minutes.

Swisscom (Switzerland) Ltd. 1

Postfach ON
3050 Bern WLAN-Box Internet-Box
www.swisscom.ch/internetbox-help The WLAN settings are automatically transferred from The WLAN-Box can be connected directly via WLAN:
0800 800 800 the Internet-Box. The status LED flashes red and Even if you connect the WLAN-Box via Ethernet cable install the WLAN-Box halfway between your
white in alternation during the process. you must still pair the devices using the Internet-Box Internet-Box and an area not covered by WLAN.
See back for more details on «LED» behaviour. + button. Both + buttons flash white. Then wait two minutes until the WLAN-Box boots. Please note the «Find position» tips on the back.
My home WLAN What is pairing? LED Verhalten Buttons and connections

Before you can use the WLAN-Box in the desired 1 Status LED
Using the WLAN-Box Home cabling position, you have to connect (pair) it with the existing Status LED
WLAN network. Once they are paired, you can position
If the Internet-Box WLAN does not provide WLAN to all You enjoy optimum WLAN when you connect WLAN-Boxes in your home anywhere you like. You can LED lights up white – everything ok 1
areas of your home, you can boost it with the help of a WLAN-Boxes to your home. A cable is always better than connected paired WLAN-Boxes to the Internet-Box via
WLAN-Box. You can use up to four WLAN-Boxes. a WLAN connection – it provides WLAN without any WLAN or Ethernet cable.
bandwidth loss. LED flashes white – Swisscom configuration in 2 2 Connection button
progress. Please wait for 5 minutes. Pairing: Connect your
WLAN-Box and
LED flashes white and red alternately – device Internet-Box
pairing with the Internet-Box in progress WPS: Connect WLAN
Please wait for 2 minutes. devices with the
WLAN-Box
LED flashes red – no connection to the Internet-
Box 3 Ethernet cable port
3
Either the WLAN-Box is not paired (see «What 4 On/Off (power)
is pairing?») or it is too far away from the 5 Port for mains adapter
Internet-Box (see «Find position»). 4
6 Reset
5
LED flashes quickly red – poor connection to 6
What to do: press both + buttons (Internet-Box and the Internet-Box
WLAN-Box) within 2 minutes to automatically pair the Reposition the WLAN-Box. Please note the
two devices. «Find position» tips.

You can connect your WPS-ready devices with the WLAN LED lights up red – no connection to the
Security information
at the touch of a button, either with the Internet-Box or error message
Connect your WLAN-Box to a network port. your Internet-Box or with a paired WLAN-Box. 1 Check if the Internet-Box WLAN is switched
Internet-Box must also be connected to a network port. on.
Internet-Box 2 Perform pairing (see step 6). Installation and maintenance

Connect devices via cable

>> Place the device in an upright position.
3 If the LED lights up red again, reboot the >> Please observe a minimum clearance of 20 cm to other devices.
You can use the WLAN-Box with the Internet-Box 2 Internet-Box and the WLAN-Box. >> Only operate the WLAN-Box in ambient temperatures of 0 to 40 °C.
>> Do not set up the WLAN-Box close to heat sources; choose a well-
and also with the Internet-Box plus and Internet-Box 4 If the LED still lights up red, position the ventilated dry place away from direct sunlight.
standard. WLAN-Box closer to the Internet-Box. >> Do not allow any liquid to seep into the device. Use only a slightly damp
cloth for cleaning.
>> Do not touch the WLAN-Box during storms.
You can connect up to 3 devices via Ethernet to the >> Do not open the WLAN-Box. Risk of electric shock.
WLAN-Box. Pairing LED
WLAN
The WLAN-Box radiates radio frequencies and complies with EU radiation
LED flashes white – the WLAN-Box is in pairing exposure limits set forth for an uncontrolled environment.
It is restricted to indoor use only when operating in the
mode (with the Internet-Box or a WLAN CH 5150 to 5350 MHz frequency range.
device). Please wait for 2 minutes. The device should be placed such way, that there is
Internet-Box 2 Internet-Box Internet-Box always a minimal distance between human and device of 20 cm. Keep
Room 2 Room 1 also a distance of 20 cm between other wireless devices like DECT phones.
plus standard The WLAN-Box is not allowed to be manipulated and to change WLAN

My WLAN-Box is not antennas.

WLAN operating modes:

Find position WLAN device control 2.4 GHz: 802.11b, 802.11g, 802.11n (HT20), 802.11n (HT40)

working 5 GHz: 802.11a, 802.11n (HT20), 802.11n (HT40), 802.11ac (VHT20),

802.11ac (VHT40), 802.11ac (VHT80)
Maximal transmitting power of the WLAN-Box:
Use the Swisscom Home app to find the best position for Your WLAN devices (smartphones, tablets, etc.) are WLAN (2412 - 2472 MHz) max. 19.98 dBm
the WLAN-Box and optimally extend your WLAN range. automatically connected to the best WLAN. Depending 1 Are you using an Internet-Box and is the WLAN WLAN (5180 - 5240 MHz) max. 22.78 dBm
WLAN (5260 - 5320 MHz) max. 22.78 dBm
If you want to select the position without the help of the on their position, they connect to the Internet-Box or the switched on? > Step 2 WLAN (5500 - 5700 MHz) max. 29.13 dBm
app, please take the following criteria into account: WLAN-Box. You can install up to four WLAN-Boxes to 2 Is your WLAN-Box switched on? > Step 5
Access and data processing
obtain full WLAN coverage in your home. Is your WLAN-Box paired? > Step 6 If the device is operated through a Swisscom connection, Swisscom
>> Select an unobstructed position roughly halfway 3 Does the status LED light up other than white? shall have access to the device and to the data needed for processing, in
particular for the purposes of remote maintenance and support (automatic
between your Internet-Box and an area not covered by We always recommend a direct cable connection > Monitor LED behaviour.
WLAN. WLAN password between the TV-Box and Internet-Box for Swisscom TV. 4 Reboot the Internet-Box and WLAN-Box.
setup, monitoring effective functioning, software updates). Please refer to
the Internet Contract Terms for further details.
>> Position the WLAN-Box on a piece of furniture on its If this is not possible, please connect the TV-Box to the
Declaration of Conformity
own, not in the direct vicinity of other objects or metal Where do I find my WLAN name (SSID) and WLAN WLAN-Box with the enclosed Gigabit Ethernet cable. If the WLAN-Box still The WLAN-Box is CE-certified. Arcadyan as manufacturer,
casings. password? doesn‘t work or you want to declares that the WLAN-Box is in compliance with the essential
requirements and other relevant provisions of the Radio Equipment
>> The WLAN-Box transmits the WLAN in all directions. restore the default settings, Directive (RED) 2014/53/EU. The declaration of conformity may be
So position it as close to the centre of a room as In the «Swisscom Home» app > Internet > WLAN settings perform a reset and follow consulted at www.swisscom.ch/internetbox-doc
possible and not in a corner. the instructions on the front
Homologation and WEEE
>> You obtain better WLAN coverage if you maintain a Also in the web portal (http://internetbox.home) from step 3 onwards. The icon indicates, that the product shall not be treated as household
clearance of around 20 cm to walls and a minimum of the Internet-Box > WLAN > Settings waste. Instead it shall be submitted to Swisscom. The WLAN-Box,
manufactured by Arcadyan, was designed to meet the obligation of
distance of 200 cm from the Internet-Box. >> User name: «admin» homologation and to comply with essential requirements and other
>> Password: if not available «Set new password» relevant provisions of European Directive WEEE (Waste of Electrical and
Electronic Equipment) 2012/19/EU.

Manufacturer
Arcadyan Germany Technology GmbH, Koelner Strasse 10B, 65760
Eschborn, Germany