Fact Finding Technique
Examine Document Basics
One of the Fact-find Technique
First Step between Database development .
Critical to capture required data to build Database
Fact Finding Technique
Examine Document Basics
Symptoms and problem in organization
Identification of person have information about
problem
Type of data collected and reported
Fact Finding Techniques
Fact Finding Technique
Documenting Examine Document
Type of data coming in and out of the system can
be identified
Relationships can be identified.
Fact Finding Techniques
Fact Finding Technique
Conducting Interview Basics
Business Analyst gather information by having
face-to-face interaction
Personal interview is the most important
interview technique
Fact Finding Technique
Conducting Interview Basics
Find and verify facts
Generate enthusiasm and build repo with client
User involvement
Get Requirements
Fact Finding Technique
Type of Interview
Unstructured Interview:
Conducted with general goal in mind.
With few specific question
Interviewee drive the discussion
Fact Finding Technique
Type of Interview
Structured Interview:
Specific set of questions to ask
Open-ended: Question which allow interviewee to
respond any way
Fact Finding Technique
Type of Interview
Close-ended:
Questions with either specific choices or short
answer.
Fact Finding Technique
Example: Type of Interview
Unstructured Interview:
Fact Finding Techniques
Researcher: "What kinds of illnesses do
children in this village get?“
Caregiver: "Well, diarrhea is the most
common; also cough and cold, measles, fever,
typhoid.“
Researcher: Are there any other during cold
and hot weather?
Caregiver: Pneumonia and whooping cough
are very common in winter
Researcher: Can you tell me something about
measles?
Fact Finding Techniques
Caregiver: During measles it is very good to
give cold water because it is very hot. The
child should be kept away from other
children
Researcher: Why the child should be kept
away from other children's ?
Caregiver: because measles can spread to
other children very easily. Once a child get
measles all the family get it
Researcher: How does measles spread from
child to child ?
Fact Finding Techniques
Caregiver: I think it must happen through
smell and sweat. May a child touches a thing
which a sick child touches, I am not sure
Fact Finding Technique
Example: Type of Interview
Open-ended Interview
.Could you tell me the tasks you do to prepare
salaries per month
How do you know person monthly salary
Fact Finding Technique
Observe the enterprise in operation
Possibility to see a person doing the activities.
Pertinent when validity data is in question
System is too complex to understand
Fact Finding Technique
Observe the enterprise in operation
It is necessary to know as much about individual
and activity to be observed
Questions like when low, normal and peak periods
to be observed.
Fact Finding Technique
Have and Have Not’s for Observing
Should either record the critical process or write it
down
Don’t write down the process in the end.
Write bullets or take note in parallel
Fact Finding Technique
Have and Have Not’s for Observing
Have Not’s
Be a silent listener
Avoid asking too much questions
Observation should be disturb activities
Fact Finding Technique
Research
Important to read journals, reference books to see
how other have solved the similar problem
It will decrease the time to solve the problem
Fact Finding Technique
Research
It can validate the data collected during
Observation
It can happen knowingly or unknowingly
observation is different from actual execution
Fact Finding Technique
Research
Important to read journals, reference books to see
how other have solved the similar problem
It will decrease the time to solve the problem
Fact Finding Technique
Questionnaire
Free Format
Questions with open-space to answer
Fix – Format
Questions with fix options to select from
Fact Finding Technique
Example of Questionnaire
Requirement:
What are current trends among students in terms of
interest in media programs
Fact Finding Techniques
