9.

Servo/Spindle's Troubleshooting
9.1 MDS-D/DH Series

9.1.3 Troubleshooting
Follow this section to troubleshoot the alarms that occur during start up or while the machine is operating. If
the state is not improved with the following investigations, the drive unit may be faulty. Exchange the unit with
another unit of the same capacity, and check whether the state is improved.

9.1.3.1 Troubleshooting at power ON

If the NC system does not start up correctly and a system error occurs when the NC power is turned ON, the
drive unit may not have been started up properly. Check the LED display on the drive unit, and take
measures according to this section.

LED
Symptom Cause of occurrence Investigation method Remedy
display
AA Initial communication with The drive unit axis No. Is there any other drive unit that has the Set correctly.
the CNC was not setting is incorrect. same axis No. set?
completed correctly. The CNC setting is incorrect. Is the No. of CNC controlled axes Set correctly.
correct?
Communication with CNC is Is the connector (CN1A, CN1B) Connect correctly.
incorrect. connected?
Is the cable broken? Replace the cable.
Ab Initial communication with The axis is not used, the Is the DIP switch set correctly? Set correctly.
the CNC was not carried setting is for use inhibiting.
out. Communication with CNC is Is the connector (CN1A, CN1B) Connect correctly.
incorrect. connected?
Is the cable broken? Replace the cable.
12 An error was detected in The CPU peripheral circuit is Check the repeatability. Replace the unit.
the unit's memory and IC abnormal. Check whether there is any abnormality Improve the
during the self-diagnosis with the unit's surrounding environment, surrounding
at power ON. etc. environment.

The drive unit has started up normally if the following type of emergency stop (E7) is displayed on the display
unit's LED display.

F1 E7 F2 E7 Not lit
F+axis No. Emergency stop F+axis No. Emergency stop

Normal drive unit LED display at NC power ON (for 1st axis)

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 9. Servo/Spindle's Troubleshooting
9.1 MDS-D/DH Series

9.1.3.2 Troubleshooting for each alarm No.

Alarm No. Axis selection error

Setting of the axis No. selection switch is incorrect.
11
Investigation details Investigation results Remedies SV SP
1 Check the setting of the axis The same axis No. is set for the L and Correctly set the axis No.
selection switch (rotary switch) on the M axes. 0 = No. 1 axis, 1 = No. 2 axis, ...
top of the unit. The value is duplicated with other Correctly set the axis No. { {
axis. 0 = No. 1 axis, 1 = No. 2 axis, ...
No abnormality is found in particular. Replace the drive unit.

Alarm No. Memory error 1

A CPU error or an internal memory error was detected during the power ON self-check.
12
Investigation details Investigation results Remedies SV SP
1 Check whether the servo or spindle The version was changed. There is a possibility that the spindle
software version was changed software was downloaded into servo,
{ {
recently. or the servo software was
downloaded into spindle. Download
servo/spindle software again.
The version was not changed. Check the investigation item No. 2.
2 Check the repeatability. The error is always repeated. Replace the drive unit.
The state returns to normal once, but Check the investigation item No. 3. { {
occurs sometimes thereafter.
3 Check if there is any abnormality in Take remedies according to the causes of the abnormality in the ambient
{ {
the unit's ambient environment. environment.
(Ex. Ambient temperature, noise,
grounding)

Alarm No. Software processing error 1

Software processing has not finished within the specified time.
13
Investigation details Investigation results Remedies SV SP
1 Check whether the servo or spindle The version was changed. Change software version back to the
software version was changed original. { {
recently. The version was not changed. Check the investigation item No. 2.
2 Check the repeatability. The error is always repeated. Replace the drive unit.
The state returns to normal once, but Check the investigation item No. 3. { {
occurs sometimes thereafter.
3 Check if there is any abnormality in Take remedies according to the causes of the abnormality in the ambient
{ {
the unit's ambient environment. environment.
(Ex. Ambient temperature, noise,
grounding)

201
 9. Servo/Spindle's Troubleshooting
9.1 MDS-D/DH Series

Alarm No. Magnetic pole position detection error

An error was detected in the magnetic pole detection for controlling the motor.
16
Investigation details Investigation results Remedies SV SP
1 Check the parameters. The parameters specified with the Replace the drive unit.
adjustment are not set. {
Correct parameters are set. Check the investigation item No. 2.
2 Check the repeatability. The error is always repeated. Replace the drive unit.
The state returns to normal once, but Check the investigation item No. 3. {
occurs sometimes thereafter.
3 Check if there is any abnormality in Take remedies according to the causes of the abnormality in the ambient
{
the unit's ambient environment. environment.
(Ex. Ambient temperature, noise,
grounding)

Alarm No. A/D converter error

An error was detected in the A/D converter for detecting current FB.
17
Investigation details Investigation results Remedies SV SP
1 Check the repeatability. The error is always repeated. Replace the drive unit.
The state returns to normal once, but Check the investigation item No. 2. { {
occurs sometimes thereafter.
2 Check if there is any abnormality in Take remedies according to the causes of the abnormality in the ambient
{ {
the unit's ambient environment. environment.
(Ex. Ambient temperature, noise,
grounding)

Alarm No. Motor side detector: Initial communication error

Initial communication with the motor side detector failed.
18
Investigation details Investigation results Remedies SV SP
1 Check the servo parameter The value is not set correctly. Correctly set SV025.
(SV025.ent) setting value. The value is set correctly. Check the investigation item No. 2.
OSE104: 0, OSA104: 1 {
Are all others set to 2?
(Excluding slave axis for
synchronous control)
2 Jiggle the detector connectors (drive The connector is disconnected (or Correctly install.
unit side and detector side) and loose). { {
check if they are disconnected. The connector is not disconnected. Check the investigation item No. 3.

{ {
3 Turn the power OFF, and check the The connection is faulty. Replace the detector cable.
detector cable connection with a The connection is normal. Check the investigation item No. 4.
tester.

{ {
4 Replace with another unit, and check The alarm is on the drive unit side. Replace the drive unit.
whether the fault is on the unit side or The alarm is on the detector side. Check the investigation item No. 5.
detector side.
5 Check if there is any abnormality in Take remedies according to the causes of the abnormality in the ambient
{ {
the detector's ambient environment. environment.
(Ex. Ambient temperature, noise,
grounding)

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 9. Servo/Spindle's Troubleshooting
9.1 MDS-D/DH Series

Alarm No. Machine side detector: Initial communication error

Initial communication with the linear scale or the ball screw side detector failed.
1A
Investigation details Investigation results Remedies SV SP
1 Check the servo parameter The value is not set correctly. Correctly set SV025.

{
(SV025.pen) setting value. The value is set correctly. Check the investigation item No. 2.
Are the serial communication type
detector parameters set for the pulse
type detector?
2 Jiggle the detector connectors (drive The connector is disconnected (or Correctly install.
unit side and detector side) and loose). {
check if they are disconnected. The connector is not disconnected. Check the investigation item No. 3.

{
3 Turn the power OFF, and check the The connection is faulty. Replace the detector cable.
detector cable connection with a The connection is normal. Check the investigation item No. 4.
tester.

{
4 Replace with another unit, and check The alarm is on the drive unit side. Replace the drive unit.
whether the fault is on the unit side or The alarm is on the detector side. Check the investigation item No. 5.
detector side.
5 Check if there is any abnormality in Take remedies according to the causes of the abnormality in the ambient
{
the detector's ambient environment. environment.
(Ex. Ambient temperature, noise,
grounding)

Machine side detector: Error 1

Alarm No.
The machine side detector detected an error. As details defer from detector to detector, refer to the
1B separate table (1).
Investigation details Investigation results Remedies SV SP

{ {
1 Check whether the servo axis has The axis has operated. Check the investigation item No. 3.
moved and the spindle has rotated The axis has not operated. Check the investigation item No. 2.
when an alarm occurred.
2 Check whether the operation at low The operation is normal. Check the investigation item No. 3.
{ {
speed is normal.
x Wiring check
The operation is not normal. Check the cautions at power ON.

x Parameter check
3 Jiggle the detector connectors (drive The connector is disconnected (or Correctly install.
unit side and detector side) and loose). { {
check if they are disconnected. The connector is not disconnected. Check the investigation item No. 4.

{ {
4 Turn the power OFF, and check the The connection is faulty. Replace the detector cable.
detector cable connection with a The connection is normal. Check the investigation item No. 5.
tester.

{ {
5 Replace with another unit, and check The alarm is on the drive unit side. Replace the drive unit.
whether the fault is on the unit side or The alarm is on the detector side. Check the investigation item No. 6.
detector side.
6 Check if there is any abnormality in Take remedies according to the causes of the abnormality in the ambient
{ {
the detector's ambient environment. environment.
(Ex. Ambient temperature, noise,
grounding)

Machine side detector: Error 2

Alarm No.
The machine side detector detected an error. As details defer from detector to detector, refer to the
1C separate table (1).
Investigation details Investigation results Remedies SV SP
1 Check the alarm No. "1B" items. {

Machine side detector: Error 3

Alarm No.
The machine side detector detected an error. As details defer from detector to detector, refer to the
1D separate table (1).
Investigation details Investigation results Remedies SV SP
1 Check the alarm No. "1B" items. {

Machine side detector: Error 4

Alarm No.
The machine side detector detected an error. As details defer from detector to detector, refer to the
1E separate table (1).
Investigation details Investigation results Remedies SV SP
1 Check the alarm No. "1B" items. {

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 9. Servo/Spindle's Troubleshooting
9.1 MDS-D/DH Series

Machine side detector: Communication error

Alarm No.
An error was detected in communication data with the linear scale or the ball screw side detector. Or
1F the communication was interrupted.
Investigation details Investigation results Remedies SV SP
1 Jiggle the detector connectors (drive The connector is disconnected (or Correctly install.
unit side and detector side) and loose). {
check if they are disconnected. The connector is not disconnected. Check the investigation item No. 2.
2 Is the detector cable wired in the The cables are wired near each Improve the cable wiring.
{
same conduit as the motor's power other. (Noise is entering from the
cable, or are the two cables laid in power cable.)
parallel near each other? The wires are sufficiently separated. Check the investigation item No. 3.
3 Is the motor FG wire connected only The motor FG wire is grounded on Ground the motor to one point,
{
to the drive unit which drives it? the motor side. connecting the wires together on the
(Is the motor grounded to one point?) drive unit side.
The motor is grounded to one point. Check the investigation item No. 4.

{
4 Turn the power OFF, and check the The connection is faulty. Replace the detector cable.
detector cable connection with a The connection is normal. Check the investigation item No. 5.
tester. (Is the cable shielded?)

{
5 Replace with another unit, and check The alarm is on the drive unit side. Replace the drive unit.
whether the fault is on the unit side or The alarm is on the detector side. Check the investigation item No. 6.
detector side.
6 Check if there is any abnormality in Take remedies according to the causes of the abnormality in the ambient
{
the detector's ambient environment. environment.
(Ex. Ambient temperature, noise,
grounding)

Alarm No. Machine side detector: No signal

When an excessive error alarm occurred, no signal from the machine side detector was detected.
21
Investigation details Investigation results Remedies SV SP
1 Check the servo parameter (SV025. The value is not set correctly. Correctly set SV025.

{
pen) setting value. The value is set correctly. Check the investigation item No. 3.
Are the pulse type detector
parameters set for a serial
communication type detector?
2 Jiggle the detector connectors (drive The connector is disconnected (or Correctly install.
unit side and detector side) and loose). {
check if they are disconnected. The connector is not disconnected. Check the investigation item No. 4.

{
3 Turn the power OFF, and check the The connection is faulty. Replace the detector cable.
detector cable connection with a The connection is normal. Check the investigation item No. 5.
tester.

{
4 Replace with another unit, and check The alarm is on the drive unit side. Replace the drive unit.
whether the fault is on the unit side or The alarm is on the detector side. Check the investigation item No. 6.
detector side.
5 Check if there is any abnormality in Take remedies according to the causes of the abnormality in the ambient
{
the detector's ambient environment. environment.
(Ex. Ambient temperature, noise,
grounding)

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 9. Servo/Spindle's Troubleshooting
9.1 MDS-D/DH Series

Excessive speed error

Alarm No.
A difference between the speed command and speed feedback was continuously exceeding 50 r/min
23 for longer than the setting time.
Investigation details Investigation results Remedies SV SP
1 Check the U, V and W wiring The wires are not correctly Correctly connect.
between the spindle drive unit and connected. {
spindle motor. The wires are correctly connected. Check the investigation item No. 2.

{
2 Check the spindle parameter (SP017, The correct values are not set. Correctly set.
SP018, SP019, SP020, SP117 and The correct values are set. Check the investigation item No. 3.
SP129 or later) setting value.
3 Measure the acceleration/ 12sec or more. Increase the spindle
deceleration time up to the point acceleration/deceleration time
where the spindle speed reaches its constant setting value.
maximum. Less than 12sec. Check the investigation item No. 4.
If the alarm occurs when forward run {
is changed to reverse run, measure
the acceleration/ deceleration time
from the forward run's maximum
speed to reverse run's maximum
speed.
{
4 Check the load amount when the Load amount is 120% or more. Reduce the load.
alarm occurred during cutting. Load amount is less than 120%. Check the investigation item No. 5.
5 Check the fluctuation of the input Voltage drop during acceleration Review the power supply capacity.
{
voltage into the power supply unit. does not satisfy the motor voltage.
Voltage drop during acceleration Check the investigation item No.6.
satisfies the motor voltage.
6 Check the capacity of the drive unit. The capacity does not satisfy the Increase the capacity.
{
motor output.
The capacity satisfies the motor Replace the unit.
output.

Alarm No. Grounding

The motor power cable is in contact with FG (Frame Ground).
24
Investigation details Investigation results Remedies SV SP
1 Measure the insulation across the Less than 100k:. The motor or power cable may be
power cables (U,V,W) for connected ground faulted. { {
motors and the ground. (Carry out a 100k: or more. Check the investigation item No. 2.
megger test.)
2 Has oil come in contact with the Oil has come in contact. Take measures so that oil does not
motor or power cable? come in contact. Check the motor's
{ {
cannon connector and the inside of
the terminal box, and clean as
necessary.
Oil has not come in contact. Check the investigation item No. 3.
Less than 1M:.
{ {
3 Measure the insulation again. Replace the motor or cable.
1M: or more. Check the investigation item No. 2.
4 Measure the resistance across the U, Less than 100k:. Replace the drive unit.
V, W phase terminals of the 100k: or more. Replace the power supply unit.
servo/spindle drive unit and the { {
ground.
(Do not measure the insulation as the
unit could be damaged.)

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 9. Servo/Spindle's Troubleshooting
9.1 MDS-D/DH Series

Alarm No. Absolute position data lost

The absolute position was lost, as the backup battery voltage dropped in the absolute position detector.
25
Investigation details Investigation results Remedies SV SP
{
1 Is warning 9F occurring at the same The warning is occurring. Check the investigation item No. 2.
time? The warning is not occurring. Check the investigation item No. 3.
2 Measure the battery voltage with a Less than 3V. Replace the battery, and establish the
tester. zero point. {
3V or more. Check the NC bus cable connection.
3 Did alarm No.18 occur when the Alarm No.18 occurred. Turn the drive unit control power ON
power was turned ON the last time? again, and establish the zero point. {
Alarm No.18 did not occur. Check the investigation item No. 4.
4 Was the detector cable or battery The unit was left disconnected for a Turn the drive unit control power ON
cable left disconnected from the unit long time. again, and establish the zero point.
{
for a long time? Guide at delivery : 20 hours or more
After 5 years : 10 hours or more
The cables were not left Check the investigation item No. 5.
disconnected.
{
5 Check the detector cable or battery The connection is faulty. Replace the cable.
cable connection with a tester. The connection is normal. Replace the drive unit.

Alarm No. Unused axis error

A power module error occurred in the axis whose axis No. selection switch was set to "F"(free axis).
26
Investigation details Investigation results Remedies SV SP
1 Check the repeatability. The error is always repeated. Replace the drive unit.
The state returns to normal once, but Check the investigation item No. 2. { {
occurs sometimes thereafter.
2 Check if there is any abnormality in Take remedies according to the causes of the abnormality in the ambient
{ {
the unit's ambient environment. environment.
(Ex. Ambient temperature, noise,
grounding)

Machine side detector: Error 5

Alarm No.
The machine side detector detected an error. As details defer from detector to detector, refer to the
27 separate table (1).
Investigation details Investigation results Remedies SV SP
1 Check the alarm No. "1B" items. {

Machine side detector: Error 6

Alarm No.
The machine side detector detected an error. As details defer from detector to detector, refer to the
28 separate table (1).
Investigation details Investigation results Remedies SV SP
1 Check the alarm No. "1B" items. {

Machine side detector: Error 7

Alarm No.
The machine side detector detected an error. As details defer from detector to detector, refer to the
29 separate table (1).
Investigation details Investigation results Remedies SV SP
1 Check the alarm No. "1B" items. {

Machine side detector: Error 8

Alarm No.
The machine side detector detected an error. As details defer from detector to detector, refer to the
2A separate table (1).
Investigation details Investigation results Remedies SV SP
1 Check the alarm No. "1B" items. {

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 9. Servo/Spindle's Troubleshooting
9.1 MDS-D/DH Series

Motor side detector: Error 1

Alarm No.
The motor side detector (linear scale in the case of linear motor) detected an error.
2B As details defer from detector to detector, refer to the separate table (1).
Investigation details Investigation results Remedies SV SP
1 Check the alarm No. "1B" items. { {

Motor side detector: Error 2

Alarm No.
The motor side detector (linear scale in the case of linear motor) detected an error.
2C As details defer from detector to detector, refer to the separate table (1).
Investigation details Investigation results Remedies SV SP
1 Check the alarm No. "1B" items. { {

Motor side detector: Error 3

Alarm No.
The motor side detector (linear scale in the case of linear motor) detected an error.
2D As details defer from detector to detector, refer to the separate table (1).
Investigation details Investigation results Remedies SV SP
1 Check the alarm No. "1B" items. { {

Motor side detector: Error 4

Alarm No.
The motor side detector (linear scale in the case of linear motor) detected an error.
2E As details defer from detector to detector, refer to the separate table (1).
Investigation details Investigation results Remedies SV SP
1 Check the alarm No. "1B" items. { {

Motor side detector: Communication error

Alarm No.
An error was detected in communication data with the motor side detector or with the linear scale of a
2F linear servo system. Or the communication was interrupted.
Investigation details Investigation results Remedies SV SP
1 Jiggle the detector connectors (drive The connector is disconnected (or Correctly install.
unit side and detector side) and loose). { {
check if they are disconnected. The connector is not disconnected. Check the investigation item No. 2.
2 Is the detector cable wired in the The cables are wired near each Improve the cable wiring.
{ {
same conduit as the motor's power other. (Noise is entering from the
cable, or are the two cables laid in power cable.)
parallel near each other? The wires are sufficiently separated. Check the investigation item No. 3.
3 Is the motor FG wire connected only The motor FG wire is grounded on Ground the motor to one point,
{ {
to the drive unit which drives it? the motor side. connecting the wires together on the
(Is the motor grounded to one point?) drive unit side.
The motor is grounded to one point. Check the investigation item No. 4.

{ {
4 Turn the power OFF, and check the The connection is faulty. Replace the detector cable.
detector cable connection with a The connection is normal. Check the investigation item No. 5.
tester. (Is the cable shielded?)

{ {
5 Replace with another unit, and check The alarm is on the drive unit side. Replace the drive unit.
whether the fault is on the unit side or The alarm is on the detector side. Check the investigation item No. 6.
detector side.
6 Check if there is any abnormality in Take remedies according to the causes of the abnormality in the ambient
{ {
the detector's ambient environment. environment.
(Ex. Ambient temperature, noise,
grounding)

207
 9. Servo/Spindle's Troubleshooting
9.1 MDS-D/DH Series

Overspeed
Alarm No.
The motor was detected to rotate at a speed exceeding the allowable speed. (In the case of linear
31 motor, it was detected to move at a speed exceeding the allowable speed.)
Investigation details Investigation results Remedies SV SP
{ {
1 Check if the unit in which the alarm The alarm was detected in servo. Check the investigation item No. 2.
was detected is servo or spindle. The alarm was detected in spindle. Check the investigation item No. 3.

{
2 Check the servo parameters SV001 The settings are incorrect. Correctly set.
(PC1), SV002 (PC2), SV018 (PIT) Correctly set. Check the investigation item No. 5.
and SV025 (MTYP) settings.
3 Check the spindle parameter SP017 The setting is incorrect. Correctly set.
{
(TSP) setting. The alarm is detected at 115% of
SP017.
Correctly set. Check the investigation item No. 4.
{ {
4 Check the PLG output waveform. There is a problem. Adjust the PLG output waveform.
Normal. Check the investigation item No. 5.
5 Check whether the speed waveform The waveform is overshooting. Increase the acceleration/
is overshooting. deceleration time constant.

{ {
The waveform is not overshooting. Check if there is any abnormality in
the unit's ambient environment.
(Ex.: Ambient temperature, noise,
grounding)
Check the investigation item No. 6.
6 Check the repeatability. The alarm occurs when the motor is Replace the detector or detector
stopped. cable. { {
The alarm occurs at all time. Check the investigation item No. 7.

Alarm No. Power module overcurrent

Overcurrent protection function in the power module has started its operation.
32
Investigation details Investigation results Remedies SV SP
1 Disconnect the power cable (U, V, W) Short-circuited or not conducted. Replace the power cables (U, V, W).
from the unit’s terminal block and There is no problem. Check the investigation item No. 2.
motor, and check whether a { {
short-circuit between the power cable
or whether conduction at both end of
wiring occurs with a tester.
2 Check the motor insulation with a Less than 1M:. (Grounding) Replace the motor.
1M: or more. (Normal)
{ {
(megger) tester under the condition Check the investigation item No. 3.
of the investigation item No. 1.
(between motor power and ground
earth)

{ {
3 Check the parameter setting values. The value is not set correctly. Correctly set.
x Refer to the adjustment The value is set correctly. Check the investigation item No. 4.
procedure.
4 Jiggle the detector connectors (drive
The connector is disconnected (or Correctly install.
unit side and detector side) and loose). { {
check if they are disconnected. The connector is not disconnected. Check the investigation item No. 5.

{ {
5 Turn the power OFF, and check the Connection is faulty. Replace the detector cable.
detector cable connection with a Connection is normal. Check the investigation item No. 6.
tester.
6 Check the repeatability. The state returns to normal once, but Check the investigation item No. 8.
occurs sometimes thereafter. { {
The error is always repeated. Check the investigation item No. 7.

{ {
7 Replace with another unit, and check The alarm is on the drive unit side. Replace the drive unit.
whether the fault is on the drive unit The alarm is on the detector side. Replace the detector.
side or detector side.
8 Check for any abnormalities in the Take remedies according to the causes of the abnormality in the ambient
{ {
unit's ambient environment. environment.
(Ex.: Ambient temperature, noise,
grounding)

208
 9. Servo/Spindle's Troubleshooting
9.1 MDS-D/DH Series

Alarm No. NC-DRV communication: CRC error

An error was detected in the data received from the CNC.
34
Investigation details Investigation results Remedies SV SP
1 Manually shake the connection The connector is disconnected (or Correctly install.
connectors between NC and drive loose).

{ {
unit, battery unit and drive unit, or The connector is not disconnected. Check the investigation item No. 2.
among multiple drive units to check if
they are disconnected.
Also, check if an excessive force is
not applied on them.
2 Turn the power OFF, and check the The connection is faulty. Replace the communication cable.

{ {
connection of the communication The connection is normal. Check the investigation item No. 3.
cables indicated in item 1 with a
tester. Or, replace with a correct
cable.
3 Check whether the NC or drive unit The version was changed. Change software version back to the
software version was changed original. { {
recently. The version was not changed. Check the investigation item No. 4.

{ {
4 Replace with another drive unit, and The alarm is on the drive unit side. Replace the drive unit.
check whether the fault is on the NC The alarm is on the unit connections. Check the investigation item No. 5.
side or drive unit side.
5 Check if there is any abnormality in Take remedies according to the causes of the abnormality in the ambient
{ {
the unit's ambient environment. environment.
(Ex. Ambient temperature, noise,
grounding)

Alarm No. NC command error

The travel command data that was received from the CNC was excessive.
35
Investigation details Investigation results Remedies SV SP
1 Check the alarm No. "34" items. { {

Alarm No. NC-DRV communication: Communication error

The communication with the CNC was interrupted.
36
Investigation details Investigation results Remedies SV SP
1 Check the alarm No. "34" items. { {

Alarm No. Initial parameter error

An incorrect parameter was detected among the parameters received from the CNC at the power ON.
37
Investigation details Investigation results Remedies SV SP
{ {
1 Check if the unit in which the alarm The alarm was detected in servo. Check the investigation item No. 2.
was detected is servo or spindle. The alarm was detected in spindle. Check the investigation item No. 3.
2 An error parameter No. is displayed Wrong parameters were set. Correct the parameter.
on the NC diagnosis screen. Check SV001 to SV005 Set the value within the designated
the servo parameter with the setting range.
parameter adjustment procedure. -1 Check SV001, SV002 and SV018.
The electronic gears are overflowing.
-2 In order to use the absolute position {
The absolute position detection control function, an absolute position
parameter is valid when OSE104 and option is required.
OSE105 are connected. (Absolute
position control cannot be used.)
Correct parameters were set. Check the investigation item No. 4.
3 An error parameter No. is displayed SP001 to SP384 Set the value within the designated
{
on the NC diagnosis screen. Check setting range.
the servo parameter with the
parameter adjustment procedure.
4 Check the alarm No. "34" items. { {

209
 9. Servo/Spindle's Troubleshooting
9.1 MDS-D/DH Series

Alarm No. NC-DRV communication: Protocol error 1

An error was detected in the communication frames received from the CNC.
38
Investigation details Investigation results Remedies SV SP
1 Check the alarm No. "34" items. { {

Alarm No. NC-DRV communication: Protocol error 2

An error was detected in the axis information data received from the CNC.
39
Investigation details Investigation results Remedies SV SP
1 Check the alarm No. "34" items. { {

Alarm No. Overcurrent

Excessive current was detected in the motor drive current.
3A
Investigation details Investigation results Remedies SV SP
x Set a filter.
x Lower the speed loop gain
1 Check whether vibration is occurring. Vibration is occurring.
{ {
(SV005/SP005).
There is no vibration. Check the investigation item No. 2.
2 The speed loop gain setting is larger The setting is too large. Set an appropriate value.
than the standard value. The setting is approximately the Check the investigation item No. 3. { {
Servo: SV005 / Spindle: SP005 same as the standard value.

{ {
3 Check the current loop gain. The setting is incorrect. Set the standard value.
Servo: SV009,SV010,SV011,SV012 The standard value is set. Check the investigation item No. 4.
Spindle: SP081,SP082,SP083,SP084
4 Disconnect the power cable (U,V,W) The power cable is short-circuited. Replace the motor power cable.
from the terminal block and the There is no problem. Check the investigation item No. 5. { {
cannon plug from the motor. Check
the insulation with a tester.
5 Check the insulation between the There is a ground fault at the power Replace the motor power cable.
motor power cable and FG. cable. { {
There is no problem. Check the investigation item No. 6.
6 Connect the cannon plug, and check There is a ground fault in the motor. Replace the motor.
{ {
the insulation between the power (With the absolute position system,
cable and FG. the zero point must be established.)
There is no problem. Check the investigation item No. 7.
7 Check if there is any abnormality in Take remedies according to the causes of the abnormality in the ambient
{ {
the motor's ambient environment. environment.
(Ex. Ambient temperature, cutting
water)

Alarm No. Power module overheat

Thermal protection function in the power module has started its operation.
3B
Investigation details Investigation results Remedies SV SP
1 Check that the fan is rotating Large amounts of cutting oil or cutting Clean or replace the fan.
{ {
correctly. chips, etc., are adhered, or the
rotation is slow.
The fan is rotating properly. Check the investigation item No. 2.
2 Check whether the heat dissipating Cutting oil or cutting chips, etc., are Clean the fins.
fins are dirty. adhered, and the fins are clogged. { {
The fins are normal. Check the investigation item No. 3.
3 Measure the drive unit's ambient 55°C or more. Improve the ventilation and cooling
temperature. for the power distribution panel. { {
Less than 55°C. Check the investigation item No. 4.
4 Check if there is any abnormality in Take remedies according to the causes of the abnormality in the ambient
{ {
the unit's ambient environment. environment.
(Ex. Ambient temperature, noise,
grounding)

210
 9. Servo/Spindle's Troubleshooting
9.1 MDS-D/DH Series

Feedback error 1
Alarm No.
An error was detected in the feedback signals of the position detector in a servo system, or in PLG's
42 feedback signals in a spindle system.
Investigation details Investigation results Remedies SV SP
{
1 Check SP019 and SP020. Parameter is set incorrectly. Correctly set.
Parameter is set correctly. Check the investigation item No. 2.
2 Check the alarm No. "2C" items. {

Feedback error 2
Alarm No. Excessive difference was detected in position data between the motor side detector and the machine
43 side detector in a servo system. In a spindle system, an error was detected in the encoder feedback
signals.
Investigation details Investigation results Remedies SV SP
1 Jiggle the detector connectors (drive The connector is disconnected (or Correctly install.
unit side and detector side) and loose). {
check if they are disconnected. The connector is not disconnected. Check the investigation item No. 2.
2 Is the detector cable wired in the The cables are wired near each Improve the cable wiring.
{
same conduit as the motor's power other. (Noise is entering from the
cable, or are the two cables laid in power cable.)
parallel near each other? The wires are sufficiently separated. Check the investigation item No. 3.
3 Is the motor FG wire connected only The motor FG wire is grounded on Ground the motor to one point,
{
to the drive unit which drives it? the motor side. connecting the wires together on the
(Is the motor grounded to one point?) drive unit side.
The motor is grounded to one point. Check the investigation item No. 4.

{
4 Turn the power OFF, and check the The connection is faulty. Replace the detector cable.
detector cable connection with a The connection is normal. Check the investigation item No. 5.
tester. (Is the cable shielded?)

{
5 Replace with another unit, and check The alarm is on the drive unit side. Replace the drive unit.
whether the fault is on the unit side or The alarm is on the detector side. Check the investigation item No. 6.
detector side.
6 Check if there is any abnormality in Take remedies according to the causes of the abnormality in the ambient
{
the detector's ambient environment. environment.
(Ex. Ambient temperature, noise,
grounding)
{
7 Check SP019 and SP020. Parameter is set incorrectly. Correctly set.
Parameter is set correctly. Check the investigation item No. 8.
8 Check the alarm No. "1B" items. {

Alarm No. Fan stop

A cooling fan built in the drive unit stopped, and overheat occurred in the power module.
45
Investigation details Investigation results Remedies SV SP
1 Turn the unit power ON again, and The fan is rotating, and an alarm did Continue to use.
confirm the rotation of the fan. not occur again. The power may be turned ON without
assuring more than 10 seconds for
Note) Assure more than 10 seconds the time from when the power is
for the time from when the turned OFF till when it is turned ON.
power is turned OFF till when it Leave for more than 10 seconds, and { {
is turned ON. For the fan used turn the power ON again.
for the drive unit, assuring The fan did not rotate. Or, an alarm Check the investigation item No. 2.
more than 10 seconds for the occurred again.
time from when the power is
turned OFF till when it is turned
ON is required.
{ {
2 Check if the connector connected to The connector is disconnected. Correctly connect the connector.
a fan is disconnected. The connector is not disconnected. Check the investigation item No. 3.
3 Check if oil or cutting chips are Oil or cutting chips are adhered. Improve the use environment and
{ {
adhered to the fan. replace the drive unit.
Oil or cutting chips are not adhered. Replace the drive unit.
The cable may be broken.

211
 9. Servo/Spindle's Troubleshooting
9.1 MDS-D/DH Series

Alarm No. Motor overheat

Thermal protection function of the motor or in the detector, has started its operation.
46
Investigation details Investigation results Remedies SV SP
1 Check the repeatability. The alarm occurs before operation. Check the investigation item No. 2.
The alarm occurs occasionally after Check the investigation item No. 5. { {
operation is started.
2 Jiggle the detector connectors (drive The connector is disconnected (or Correctly install.
unit side and detector side) and loose). { {
check if they are disconnected. The connector is not disconnected. Check the investigation item No. 3.

{ {
3 Turn the power OFF, and check the The connection is faulty. Replace the cable.
detector cable connection with a The connection is normal. Check the investigation item No. 4.
tester. (Is the cable shielded?)

{
4 When using MDS-B-HR, check if the SV034/bit2 = 0 Set SP034/bit2 to 1.
motor is validated even if a motor SV034/bit2 = 1 Check the investigation item No. 5.
thermal is not provided?
5 Check the overload % (servo) or load The load is large. Servo : Check the investigation
meter (spindle). item No. 6.
Spindle : Check the investigation { {
item No. 8.
The load is not large. Check the investigation item No. 9.
6 Is the unbalance torque high? The constant load torque (friction + Select the motor so that the constant
{
unbalance) is 60% or more. load torque is 60% or less.
The constant load torque is less than Check the investigation item No. 7.
60%.
7 Was the overload alarm (50) forcibly The alarm was forcibly reset. Do not turn the drive unit's power
{ {
reset by turning the drive unit power OFF when an overload alarm occurs.
OFF? (The NC power can be turned OFF.)
The alarm was not forcibly reset. Check the investigation item No. 9.
{
8 Check the parameter settings. The parameter is not set correctly. Correctly set.
The parameter is set correctly. Check the investigation item No. 9.
{ {
9 Measure the motor temperature The motor is hot. Check the investigation item No. 10.
when the alarm occurs. The motor is not hot. Check the investigation item No. 12.
10 When using a motor with fan, check The motor fan was stopped. Check the investigation item No. 11.
whether the fan is stopped, or it is The motor fan wind flow is poor. Clean the fan. { {
clogged with dust, etc.
11 Check the fan wiring. There is no problem. Check the investigation item No. 12.
The cable is broken. Replace the cable. { {
The cable is not broken. Replace the fan.
12 Replace the drive unit or motor with The alarm is on the drive unit side. Replace the drive unit.
another drive unit or motor, and The alarm is on the motor side. Replace the motor. { {
check whether the fault is on the
drive unit side or motor side
13 Check if there is any abnormality in Take remedies according to the causes of the abnormality in the ambient
{ {
the unit's ambient environment. environment.
(Ex. Ambient temperature, noise,
grounding)

Motor side detector: Error 5

Alarm No.
The motor side detector (linear scale in the case of linear motor) detected an error.
48 As details defer from detector to detector, refer to the separate table (1).
Investigation details Investigation results Remedies SV SP
1 Check the alarm No. "1B" items. { {

Motor side detector: Error 6

Alarm No.
The motor side detector (linear scale in the case of linear motor) detected an error.
49 As details defer from detector to detector, refer to the separate table (1).
Investigation details Investigation results Remedies SV SP
1 Check the alarm No. "1B" items. {

212
 9. Servo/Spindle's Troubleshooting
9.1 MDS-D/DH Series

Motor side detector: Error 7

Alarm No.
The motor side detector (linear scale in the case of linear motor) detected an error.
4A As details defer from detector to detector, refer to the separate table (1).
Investigation details Investigation results Remedies SV SP
1 Check the alarm No. "1B" items. { {

Motor side detector: Error 8

Alarm No.
The motor side detector (linear scale in the case of linear motor) detected an error.
4B As details defer from detector to detector, refer to the separate table (1).
Investigation details Investigation results Remedies SV SP
1 Check the alarm No. "1B" items. { {

Alarm No. NC command mode error

The mode outside the specification was input in spindle control mode selection.
4E
Investigation details Investigation results Remedies SV SP
1 Check the wiring and setting 1) The grounding is incomplete. Correctly ground.
environment. 2) The alarm occurs easily when a Use noise measures on the device
{
1) Correctly grounded? specific device operates. described on the left.
2) Any noise generating devices 3) The cable is not correctly shielded. Correctly shield the cable.
around the unit?
3) Are the speed/position detector No abnormality is found in particular. Replace the drive unit.
cables correctly shielded?

Alarm No. Overload 1

Overload detection level became over 100%. The motor or the drive unit is overloaded.
50
Investigation details Investigation results Remedies SV SP
1 Check the overload parameters. The standard values (below) are not Set the standard values.
Servo : SV021, SV022 set.
Spindle : SP063, SP064 Servo : SV021 = 60, SV022 = 150 { {
Spindle : SV063 = 60, SP064 = 110
The standard values are set. Investigate item 2.
2 Check the overload % (servo) or load The load is large. Servo : Investigate item 3.
meter (spindle). Spindle : Investigate item 7. { {
The load is not large. Investigate item 9.

x Set the notch filter.

3 Check whether machine resonance is Resonance is occurring. Adjust the parameters.
{
x Lower VGN1 (SV005).
occurring.

Resonance is not occurring. Investigate item 4.

x Increase VGN1 (SV005).

4 Check whether the shaft sways when The motor is hunting. Adjust the parameters.
{
x Lower VIA (SV008).
the motor is stopped. (Hunting)

The motor is not hunting. Investigate item 5.

x Check the brake relay.

5 Check the brake operation. The motor brakes are not released. Correct the faulty section.
{
x Check the connector (CN20)
The motor brake operation is normal. Investigate item 6.

connection.
6 Check the load current with the NC The cutting load is large. Lower the cutting load.
Servo Monitor, and investigate the There is interference with the When using the positioning pin, turn
machine load. positioning pin. the servo OFF when stopped.
An excessive force is applied from Check whether the ball screw is bent, {
the machine. or whether there is a fault in the
guide.
The machine load is not large. Investigate item 8.
{
7 Check the PLG output waveform. There is a problem. Adjust the PLG output waveform.
Normal Investigate item 8.
8 Confirm the motor capacity selection The motor performance is Lower the acceleration/deceleration
again. insufficient. rate or cutting load. { {
The motor performance is sufficient. Investigate item 9.
{ {
9 Try replacing the drive unit. Improved. Replace the drive unit.
Not improved. Replace the motor.
(Note) NR and PR resetting are not possible when the overload level is 50% or more. Do not forcibly reset (AR) by turning the unit power
OFF. If AR resetting is used at 50% or higher, the level is set to 80% when the power is turned ON next. (Servo)

213
 9. Servo/Spindle's Troubleshooting
9.1 MDS-D/DH Series

Overload 2
Alarm No. Current command of more than 95% of the unit's max. current was being continuously given for longer
51 than 1 second in a servo system. In a spindle system, current command of more than 95% of the
motor's max. current was being continuously given for longer than 1 second.
Investigation details Investigation results Remedies SV SP
1 Did the alarm occur immediately after The alarm occurred after ready ON Investigate item 2.
{
READY ON? before operation starts.
The alarm occurred after normal Investigate item 5.
operation.

{
2 Check that the PN voltage is supplied The voltage is not supplied. Correctly supply the PN voltage.

x Is the CHARGE lamp ON?

to the drive unit. Approx. 300V is correctly supplied. Investigate item 3.

3 Check the motor power cable (U, V, The connections are incorrect. Connect correctly.

x The power cable is not connected.

W phases).
{
x Is the cable connected to the motor
The connections are correct. Investigate item 4.
for another axis?

x Is the cable connected to the motor The connections are correct. {

4 Check the detector cable connection. The connections are incorrect. Connect correctly.
Investigate item 5.
for another axis?
5 Check whether the machine has The machine has collided. Check the machining program and
collided. soft limit settings. {
The machine has not collided. Investigate item 6.
6 Check whether the current value on The current is saturated during Increase the acceleration/
the NC Servo Monitor screen is acceleration/deceleration. deceleration time constant.
saturated during The current value during Investigate item 7. {
acceleration/deceleration. acceleration/deceleration is
appropriate.
7 Check the detector FB. The FB signal is abnormal. Replace the detector.
{
(With the absolute position system,
the zero point must be established.)
The FB signal is normal. Replace the drive unit.
{
8 Check the load meter value. The load is large. Lower the load.
The load is not large. Investigate item 9.
{
9 Check the PLG output waveform. There is a problem. Adjust the PLG output waveform.
Normal Replace the drive unit.

Excessive error 1
Alarm No.
A difference between the actual and theoretical motor positions during servo ON exceeded the setting
52 value.
Investigation details Investigation results Remedies SV SP
1 Check the excessive error detection The excessive error detection width is Set appropriate values.
width. too small.
SV023 (Servo) Servo standard value:
SV023 = 60 u PGN1 y 2
SP102 (Orientation control) RAPID
SP154, SP155 (C-axis control)
SP177/bitD, SP186 For the spindle, a value larger than { {
(Spindle synchronous control) the droop amount:

Spindle rotation speed u No. of pulses

SP193/bitD, SP218 Droop amount =

60 u position loop gain

(Synchronous tap)

Appropriate values are set. Investigate item 2.

2 Check the position detector polarity. The polarity is reversed. Correctly set the parameters.
SV017/bit4 (Servo) Normal. Investigate item 3.
SP097/bit5 (Orientation control)
SP129/bit5 (C-axis control) { {
SP177/bit5
(Spindle synchronous control)
SP193/bit5
(Synchronous tap control)
3 Check the alarm No. "51" items. { {

214
 9. Servo/Spindle's Troubleshooting
9.1 MDS-D/DH Series

Excessive error 2
Alarm No.
A difference between the actual and theoretical motor positions during servo OFF exceeded the setting
53 value.
Investigation details Investigation results Remedies SV SP
1 Check the follow-up function while The axis detachment function (NC Check the investigation item No. 2.
the NC is in the servo OFF state. parameter) is invalid.
(Note) For the axis detachment
function, refer to the NC
{
manual.
The axis detachment function (NC Check the investigation item No. 3.
parameter) is valid.
(Note) For the axis detachment
function, refer to the NC
manual.
2 Check whether the axis has moved The axis has moved. Adjust the brakes, etc. so that the
during servo OFF, and check the axis does not move. {
motor brake operation. The axis has not moved. Check the investigation item No. 3.
3 Check the excessive error detection The excessive error detection width is Set an appropriate value.
width. too small.
SV026 = 60 u PGN1 y 2
SV026 (Servo) RAPID
{
An appropriate value is set. Check for problems on the NC side,
such as the position FB follow-up
control.

Alarm No. Excessive error 3

When an excessive error 1 occurred, detection of the motor current failed.
54
Investigation details Investigation results Remedies SV SP

{
1 Check that the PN voltage is supplied The voltage is not supplied. Correctly supply the PN voltage.

x Is the CHARGE lamp ON?

to the drive unit. Approx. 300V is correctly supplied. Investigate item 2.

2 Check the motor power cable (U, V, The connections are incorrect. Connect correctly.

x The power cable is not connected.

W phases).
The connections are correct. Replace the drive unit. {
x Is the cable connected to the motor
for another axis?

Supplement (servo)
Depending on the ideal machine position in respect to the command position, the actual machine
position could enter the actual shaded section shown below, which is separated more than the distance
set in OD1.

Position
Command position

OD1
Ideal machine position

OD2

OD2

OD1

Time
Servo OFF Servo ON

215
 9. Servo/Spindle's Troubleshooting
9.1 MDS-D/DH Series

Collision detection 1: G0
Alarm No.
When collision detection function was valid, the disturbance torque in rapid traverse (G0) exceeded the
58 collision detection level.
Investigation details Investigation results Remedies SV SP
1 Check whether the machine has The machine has collided. Check the machining program and
collided. soft limit settings.
The machine has not collided. Increase the detection level (SV060). {
(The detection level should be set as
1.5-times the maximum torque or
more.)

Collision detection 1: G1
Alarm No.
When collision detection function was valid, the disturbance torque in cutting feed (G1) exceeded the
59 collision detection level.
Investigation details Investigation results Remedies SV SP
1 Check whether the machine has The machine has collided. Check the machining program and
collided. soft limit settings.
The machine has not collided. Increase the detection level (SV035. {
clG1).
(Set the detection level larger than
the maximum cutting load.)

Alarm No. Collision detection 2

When collision detection function was valid, the command torque reached the max. motor torque.
5A
Investigation details Investigation results Remedies SV SP
1 Check whether the machine has The machine has collided. Check the machining program and
collided. soft limit settings. {
The machine has not collided. Check the investigation item No. 2.
2 Check whether the current value on The current is saturated during Check the investigation item No. 3.
the NC Servo Monitor screen is acceleration/deceleration.
saturated during The current value during Investigate the cause of the load {
acceleration/deceleration. acceleration/deceleration is fluctuation.
appropriate.
3 Can the acceleration/deceleration The constant can be changed. Increase the acceleration/
{
time constant be changed? deceleration time constant.
The constant cannot be changed. Set to ignore collision detection
method 2.

Alarm No. Safety observation: Commanded speed error

In safety monitoring mode, the commanded speed was detected to exceed the safe speed.
5B
Investigation details Investigation results Remedies SV SP
1 Check the commanded speed on the The commanded speed and safe Reduce the commanded speed on
NC side. speed limit value are the same. the NC side or increase the safe
speed limit value. { {
The commanded speed is slower Replace the drive unit.
than the safe speed.

Safety observation: Door state error

Alarm No.
In safety monitoring mode, the door state signal from the NC and the same signal from the drive unit
5D don't match. Otherwise, door open state was detected in normal mode.
Investigation details Investigation results Remedies SV SP
1 Check the DI input timing. Both NC side and drive unit side input Review the DI input sequence.
timings match one another within Check if the cable for the DI input
500ms. signal is broken. { {
NC side and drive unit side inputs do Investigate the wiring and connection
not match one another within 500ms. environment.

216
 9. Servo/Spindle's Troubleshooting
9.1 MDS-D/DH Series

Alarm No. Safety observation: Feedback speed error

In safety monitoring mode, the motor speed was detected to exceed the safe speed.
5E
Investigation details Investigation results Remedies SV SP
1 Check the DI input timing. The feedback speed and safe speed Reduce the commanded speed on
limit value are the same. the NC side or increase the safe
speed limit value. { {
The feedback speed is slower than Replace the drive unit.
the safe speed.
2 Check the wiring and setting 1) The grounding is incomplete. Correctly ground.
environment. 2) The alarm occurs easily when a Use noise measures on the device
{ {
1) Correctly grounded? specific device operates. described on the left.
2) Any noise generating devices 3) The cable is not correctly shielded. Correctly shield the cable.
around the unit?
3) Are the speed/position detector No abnormality is found in particular. Replace the drive unit.
cables correctly shielded?

Alarm No. Power supply: Power module overcurrent

Overcurrent protection function in the power module has started its operation.
61
Investigation details Investigation results Remedies CV
1 Check the state of the operation The alarm occurs each time Replace the unit.
when the alarm occurs, and check immediately after 200VAC is supplied
the repeatability. or after READY is turned ON.
The alarm occurs frequently during Check the investigation item No. 3. {
READY ON.
The alarm occurs after continuous Check the investigation item No. 2.
operation for a long time.
The unit is hot.
2 Check the load state of all motors, The total load of all motors exceeds Lower the motor load and operation
and the starting/stopping frequency. the rated capacity of the power frequency.
supply unit. {
The total does not exceed the Check the investigation item No. 3.
capacity.
3 Check the power capacity. The power capacity is insufficient. Increase the power capacity.
The specified power capacity is Check the investigation item No. 4. {
secured.

x Is the voltage 170V or more even occasionally.

4 Measure the voltage across wires. The voltage drops to 170V or less Increase the power capacity.

{
when the motor is accelerating? The difference of the voltage across Improve the power phase balance.
wires is 10V or more.
The difference of the voltage across Check the investigation item No. 5.
wires is less than 10V.
5 Measure the power voltage with a The power voltage is distorted. Improve the source of the distortion.

{
synchroscope, and check whether Install an AC reactor.

x Are there any other devices abnormal.

there is any distortion. The power voltage waveform is not Check the investigation item No. 6.

causing the power distortion?

6 Check if there is any abnormality in Take remedies according to the causes of the abnormality in the ambient
the unit's ambient environment. environment. {
(Ex. Noise, grounding, etc.)

217
 9. Servo/Spindle's Troubleshooting
9.1 MDS-D/DH Series

Alarm No. Power supply: Frequency error

The input power supply frequency increased above the specification range.
62
Investigation details Investigation results Remedies CV
1 Check the state of the operation The alarm occurs each time Check the investigation item No. 2.
when the alarm occurs, and check immediately after the power is turned
the repeatability. ON. Or, the alarm occurs
occasionally regardless of the {
operation state.
The alarm occurs only while the Check the investigation item No. 3.
motor is accelerating/decelerating.
2 Measure the power voltage waveform The frequency is deviated from Review the power facilities.
during normal operation. 50Hz±3% or 60Hz±3%.
The voltage waveform dips at some Improve the source of the distortion. {
sections. Install an AC reactor.
There is no problem. Check the investigation item No. 4.
3 Measure the power voltage when the The frequency greatly fluctuates Review the power facilities.
motor is accelerating/decelerating. during acceleration/deceleration.
The voltage waveform during Improve the source of the distortion. {
deceleration dips in some sections. Install an AC reactor.
There is no problem. Check the investigation item No. 4.
4 Check if there is any abnormality in Take remedies according to the causes of the abnormality in the ambient
the unit's ambient environment. environment. {
(Ex. Noise, grounding, etc.)

Alarm No. Power supply: Phase interruption

An open-phase condition was detected in input power supply circuit.
67
Investigation details Investigation results Remedies CV

{
1 Check the voltage for each input There are phases with no voltage. Correct the power supply.
phase. There is no problem. Check the investigation item No. 2.
2 Check the alarm No. "71" items. {

Alarm No. Power supply: Watchdog

The system does not operate correctly.
68
Investigation details Investigation results Remedies CV
1 Check the repeatability. The alarm occurs each time READY Replace the unit.
is turned ON. {
The alarm occurs occasionally. Check the investigation item No. 2.
2 Check if there is any abnormality in Take remedies according to the causes of the abnormality in the ambient
the unit's ambient environment. environment. {
(Ex. Noise, grounding, etc.)

218
 9. Servo/Spindle's Troubleshooting
9.1 MDS-D/DH Series

Alarm No. Power supply: Grounding

The motor power cable is in contact with FG (Frame Ground).
69
Investigation details Investigation results Remedies SV SP
1 Measure the insulation across the Less than 100k:. (Grounding) The motor or power cable may be
power cables (U,V,W) for all motors ground faulted. { {
and the ground. (Carry out a megger 100k: or more. (Normal) Check the investigation item No. 2.
test.)
2 Has oil come in contact with the Oil has come in contact. Take measures so that oil does not
motor or power cable? come in contact. Check the motor's
{ {
cannon connector and the inside of
the terminal box, and clean as
necessary.
Oil has not come in contact. Check the investigation item No. 3.
Less than 1M:. (Grounding)
{ {
3 Measure the insulation again. Replace the motor or cable.
1M: or more. (Normal) Check the investigation item No. 2.
4 Measure the resistance across the U, Less than 100k:. Replace the drive unit.
V, W phase terminals of the 100k: or more. Replace the power supply unit.
servo/spindle drive unit and the { {
ground.
(Do not measure the insulation as the
unit could be damaged.)
5 Check whether there is any axis in There is an axis in which alarm has Check the alarm No. "24" items.
{ {
which alarm has occurred. occurred.
There is no axis in which alarm has Check the investigation item No. 2.
occurred.

Alarm No. Power supply: External contactor welding

A contact of the external contactor is welding.
6A
Investigation details Investigation results Remedies CV
1 Check whether any alarm has An alarm has occurred. Remove the cause of the alarm on
{
occurred on the drive unit side. the drive side, and check the
investigation item No. 2.
An alarm has not occurred. Check the investigation item No. 2.
{
2 Check whether the contactor's The contactor has melted. Replace the contactor.
contact has melted. The contactor has not melted. Check the investigation item No. 3.

{
3 Check that the contactor excitation The connection is correct. Correctly connect.
wiring is correctly connected from the The connection is incorrect. Replace the power supply unit.
power supply unit's MC1 terminal.

Alarm No. Power supply: Rush relay welding

A resistor relay for rush short circuit fails to be OFF.
6B
Investigation details Investigation results Remedies CV
1 Check whether any alarm has An alarm has occurred. Remove the cause of the alarm on
{
occurred on the drive unit side. the drive side, and then carry out the
investigation details 2.
An alarm has not occurred. Check the investigation item No. 2.
2 Check the repeatability. The alarm occurs each time READY Replace the unit.
is turned ON. {
The alarm occurs occasionally. Check the investigation item No. 3.
3 Check if there is any abnormality in Take remedies according to the causes of the abnormality in the ambient
the unit's ambient environment. environment. {
(Ex. Noise, grounding, etc.)

219
 9. Servo/Spindle's Troubleshooting
9.1 MDS-D/DH Series

Alarm No. Power supply: Main circuit error

An error was detected in charging operation of the main circuit capacitor.
6C
Investigation details Investigation results Remedies CV
1 Check the CHARGE lamp state when The CHARGE lamp remains ON for Replace the power supply unit.
the alarm occurs. some time.
The lamp turns ON instantly, but Check the investigation item No. 2.
when the alarm occurs and the {
contactor turns OFF, the lamp turns
OFF immediately.
The lamp never turns ON. Check the investigation item No. 2.
Then replace the unit.
2 Disconnect the power supply unit's 1) The power supply unit side is Replace the power supply unit.
PN terminal block wiring, and abnormal.
measure the resistance value at 1) 2) The drive unit side is abnormal. Disconnect the PN wiring, and then
and 2) shown below. check the drive unit side.
Power supply 1) and 2) are both normal. Replace the power supply unit.
Drive unit unit
Tester Polarity {
measure- Normal Abnormal
2)
ment point + -
P N Several 100: Short-circuit/’:
1)
P 1) N P ’: Several 100:
N P N Several 100: Short-circuit/’:
2)
N P ’: Several 100:

Alarm No. Power supply: Memory error/AD error

An error was detected in the internal memory or A/D converter.
6E
Investigation details Investigation results Remedies CV
1 Check the repeatability. The alarm occurs each time READY Replace the unit.
is turned ON. {
The alarm occurs occasionally. Check the investigation item No. 2.
2 Check if there is any abnormality in Take remedies according to the causes of the abnormality in the ambient
the unit's ambient environment. environment. {
(Ex. Noise, grounding, etc.)

Alarm No. Power supply error

No power supply is connected to the drive unit, or a communication error was detected.
6F
Investigation details Investigation results Remedies CV
1 Check the LED display on the power "F" is flickering. An A/D converter error has occurred.
supply unit. Check the alarm No. "6E" items.
Another alarm code is flickering. Check items of each alarm No.

{
"0" is displayed. Check the investigation item No. 2.
"F" is displayed. Check the investigation item No. 2.
"8" is displayed. Check the alarm No. "68" items.
"b", "C", "d" is displayed. Check the investigation item No. 3.
Something else is displayed. Check the alarm No. "68" items.
{
2 Check the rotary switch setting. 0 or 4 is set. Check the investigation item No. 3.
A value other than the above is set. Correctly set the rotary switch.
3 Check the communication cable There is a problem with the wiring or Replace the cable.
(CN4) connected with the drive unit. shield. {
There is no problem. Replace the unit.
(Note) Alarm 6F is detected at the same time other power supply alarms occur.

220
 9. Servo/Spindle's Troubleshooting
9.1 MDS-D/DH Series

Power supply: External emergency stop error

Alarm No.
A mismatch of the external emergency stop input and CNC emergency stop input continued for 30
70 seconds.
Investigation details Investigation results Remedies CV
1 Check the connection between Not wired. Correctly wire the external
external emergency stop and NC emergency stop and NC emergency {
emergency stop. stop.
2 Check if there is any abnormality in No abnormality is found in particular. Replace the drive unit.
{
the unit's ambient environment. The grounding is incomplete. Take remedies according to the
causes of the abnormality.
Additionally ground and review.

Alarm No. Power supply: Instantaneous power interruption

The power was momentarily interrupted.
71
Investigation details Investigation results Remedies CV
1 Investigate the sequence to check The contactor has been turned OFF Review the machine sequence.
whether the contactor has been externally. When turning the contactor OFF with
turned OFF with an emergency stop external means, such as an
{
button, etc. emergency stop button, this alarm
can be avoided by inputting NC
emergency stop at the same time.
The contactor has not been turned Check the investigation item No. 2.
OFF.
2 Check the repeatability. The alarm occurs each time READY Check the investigation item No. 3.
is turned ON.

{
The alarm occurs at a certain Check the investigation item No. 1.
operation. If there is no problem, check the
investigation item No. 3.
The alarm occurs occasionally during Check the investigation item No. 4.
operation.
{
3 Check whether the power input wire The wiring is incorrect. Correctly connect.
and contactor are correctly wired. There is no problem. Check the investigation item No. 4.
4 Check the power voltage waveform An instantaneous power failure or Correct the power facility.
with a synchroscope. voltage drop occurs frequently. {
There is no problem. Replace the unit.

Alarm No. Power supply: Fan stop

A cooling fan built in the power supply unit stopped, and overheat occurred in the power module.
72
Investigation details Investigation results Remedies CV
1 Turn the unit power ON again, and The fan is rotating, and an alarm did Continue to use.
confirm the rotation of the fan. not occur again. The power may be turned ON without
assuring more than 10 seconds for
Note) Assure more than 10 seconds the time from when the power is
for the time from when the turned OFF till when it is turned ON.
power is turned OFF till when it Leave for more than 10 seconds, and {
is turned ON. For the fan used turn the power ON again.
for the drive unit, assuring The fan did not rotate. Or, an alarm Check the investigation item No. 2.
more than 10 seconds for the occurred again.
time from when the power is
turned OFF till when it is turned
ON is required.

{
1 Check if the connector connected to The connector is disconnected. Correctly connect the connector.
a fan is disconnected. The connector is not disconnected. Check the investigation item No. 3.

2 Check if oil or cutting chips are Oil or cutting chips are adhered. Improve the use environment and
{
adhered to the fan. replace the drive unit.
Oil or cutting chips are not adhered. Replace the drive unit.
The cable may be broken.

221
 9. Servo/Spindle's Troubleshooting
9.1 MDS-D/DH Series

Power supply: Over regeneration

Alarm No. Over-regeneration detection level became over 100%. The regenerative resistor is overloaded. This
73 alarm cannot be reset for 15 min from the occurrence. Leave the drive system energized for more
than 15 min, then turn the power ON to reset the alarm.
Investigation details Investigation results Remedies CV
1 Check the alarm occurrence state The regenerative load value Check whether the state is affected
and regenerative load displayed on increases when the power is turned by power fluctuation, grounding or
the NC Monitor screen while ON and the motor is not rotated. noise. If there is no problem, replace
changing the operation mode. the unit.
The regenerative load value A-CR : Check the investigation

{
increases each time the motor item No. 2.
decelerates, and the alarm occurs. C1-CV : Check the investigation
item No. 4.
The regenerative load value A-CR : Check the investigation
increases each time the motor item No. 2.
decelerates, but the alarm does not C1-CV : Ease the operation mode.
occur when the operation mode is
eased.
2 Check whether the parameter The setting is incorrect. Correctly set. (Check the alarm No.
(regenerative resistor type) of the "6D" items.) {
drive unit controlling the power The setting is correct. Check the investigation item No. 3.
supply unit is correct.
3 Check the regenerative resistor's The regenerative resistor is Replace the regenerative resistor.
{
x Is oil adhered?
state. abnormal.

x Measure the resistance value.

There is no problem. Check the investigation item No. 4.

4 Check the alarm No. "75" items. {

Power supply: Overvoltage

Alarm No. L+ and L- bus voltage in main circuit exceeded the allowable value. As the voltage between L+ and L- is
75 high immediately after this alarm, another alarm may occur if this alarm is reset in a short time. Wait
more than 5 min before resetting so that the voltage drops.
Investigation details Investigation results Remedies CV
1 Check the repeatability. The alarm occurs each time the Check the investigation item No. 3.
motor decelerates. {
The alarm occurs occasionally. Check the investigation item No. 2.
2 Check the power supply's alarm Auxiliary regeneration frequency over Limit the occurrence of the excessive
history. (E8) occurs just before the instantaneous regeneration by not
over-voltage occurs. decelerating multiple axes at the {
same time.
Others. Check the investigation item No. 3.
3 Check the power capacity. The power capacity is insufficient. Increase the power capacity.
The specified power capacity is Check the investigation item No. 4. {
secured.

x Is the voltage 170V or more even occasionally.

4 Measure the voltage across wires. The voltage drops to 170V or less Increase the power capacity.

{
when the motor is accelerating? The difference of the voltage across Improve the power phase balance.
wires is 10V or more.
The difference of the voltage across Check the investigation item No. 5.
wires is less than 10V.
5 Measure the power voltage with a The power voltage is distorted. Improve the source of the distortion.

{
synchroscope, and check whether Install an AC reactor.

x Are there any other devices abnormal.

there is any distortion. The power voltage waveform is not Check the investigation item No. 6.

causing the power distortion?

6 Check if there is any abnormality in Take remedies according to the causes of the abnormality in the ambient
the unit's ambient environment. environment. {
(Ex. Noise, grounding, etc.)

222
 9. Servo/Spindle's Troubleshooting
9.1 MDS-D/DH Series

Power supply: External emergency stop setting error

Alarm No.
The rotary switch setting of external emergency stop is not correct, or a wrong external emergency stop
76 signal is input.
Investigation details Investigation results Remedies CV

{
1 Check the rotary switch setting. When using external emergency Set the rotary switch to "4".
stop, rotary switch is not set to "4".
2 Check if there is any abnormality in No abnormality is found in particular. Replace the drive unit.
{
the unit's ambient environment. The grounding is incomplete. Take remedies according to the
causes of the abnormality.
Additionally ground and review.

Alarm No. Power supply: Power module overheat

Thermal protection function in the power module has started its operation.
77
Investigation details Investigation results Remedies CV
1 Confirm that the fan is properly Large amounts of cutting oil or cutting Clean or replace the fan.
{
rotating. chips, etc., are adhered, or the
rotation is slow.
The fan is properly rotating. Check the investigation item No. 2.
2 Check whether the heat dissipating Cutting oil or cutting chips, etc., are Clean the fins.
fins are dirty. adhered, and the fins are clogged. {
The fins are normal. Check the investigation item No. 3.
3 Measure the power supply unit's 55°C or more Improve the ventilation and cooling
ambient temperature. for the power distribution panel. {
Less than 55°C. Check the investigation item No. 4.
4 Check if there is any abnormality in Take remedies according to the causes of the abnormality in the ambient
{
the unit's ambient environment. environment.
(Ex. Ambient temperature, noise,
grounding)

Alarm No. Watchdog

The system does not operate correctly.
88
Investigation details Investigation results Remedies SV SP
1 Check whether the servo or spindle The version was changed. Change software version back to the
software version was changed original. { {
recently. The version was not changed. Check the investigation item No. 2.
2 Check the repeatability. The error is always repeated. Replace the drive unit.
The state returns to normal once, but Check the investigation item No. 3. { {
occurs sometimes thereafter.
3 Check if there is any abnormality in Take remedies according to the causes of the abnormality in the ambient
{ {
the unit's ambient environment. environment.
(Ex. Ambient temperature, noise,
grounding)

223
 9. Servo/Spindle's Troubleshooting
9.1 MDS-D/DH Series

9.1.3.3 Troubleshooting for each warning No.

Absolute position detector: Revolution counter error

Warning No.
An error was detected in the revolution counter of the absolute position detector. The absolute
9E position data cannot be compensated.
Investigation details Investigation results Remedies SV SP
1 Check if there is any abnormality in Take remedies according to the causes of the abnormality in the ambient
{
the detector's ambient environment. environment.
(Ex. Ambient temperature, noise,
grounding)
{ {
2 Check the repeatability. Occurs frequently. Replace the detector.
Is not repeated. Check the investigation item No. 1.

Battery voltage drop

Warning No.
The battery voltage that is supplied to the absolute position detector dropped. The absolute position
9F data is retained.
Investigation details Investigation results Remedies SV SP
{
1 Measure the battery (MDS-A-BT) Less than 3V. Replace the battery unit.
voltage. 3V or more. Check the investigation item No. 2.
{
2 Check whether the NC bus cable is The cable is disconnected. Correctly connect.
disconnected. The cable is not disconnected. Check the investigation item No. 3.
{
3 Check whether the battery wire in the The cable is broken. Replace the cable.
detector cable is broken. The cable is not broken. Check the investigation item No. 4.
4 Replace the drive unit. Improved. Replace the drive unit.
Not improved. Replace the detector. {
(With the absolute position system,
the zero point must be established.)
(Note) When warning 9F occurs, do not turn the drive unit power OFF to ensure that the absolute position data is held.
Replace the battery with the drive unit power ON.

Warning No. Fan stop warning

A cooling fan built in the drive unit stopped.
A6
Investigation details Investigation results Remedies SV SP
1 Check the alarm No. "45" items. { {

Warning No. Overload warning

Overload detection level exceeded 80%.
E1
Investigation details Investigation results Remedies SV SP
{
1 Check if the motor is hot. Motor is hot. Check the alarm No. "50" items.
Motor is not hot. Check the investigation item No. 2.
2 Check if an error occurs when Error is not found in operation. Thus, Ease the operation patter, if possible.
executing acceleration/deceleration operation is possible. If no alarm occurs, operation can be
operation. continued as it is. {
Error is found in operation. Check the investigation item 3 or later
of Alarm No. 50.
3 Check the alarm No. "50" items. { {

Warning No. Set parameter warning

An incorrect parameter was detected among the parameters received from the CNC.
E4
Investigation details Investigation results Remedies SV SP
{ {
1 Check the error parameter No. SV001 to SV256 Set the value within the designated
SP001 to SP256 setting range.
{
2 Check the spindle control input 4/bit 0 Selected other than 000, 001, 010 Correctly select.
to 2. and 100 when the alarm occurred.

Warning No. Control axis detachment warning

Control axis detachment was commanded.
E6
Investigation details Investigation results Remedies SV SP
1 The status in which removal of the control axis was commanded from the NC is indicated. {

224
 9. Servo/Spindle's Troubleshooting
9.1 MDS-D/DH Series

Warning No. In NC emergency stop state

Emergency stop was input from the CNC.
E7
Investigation details Investigation results Remedies SV SP
{ {
1 Check if the emergency stop is The emergency stop is applied. Check the investigation item No. 2.
applied on the NC side. The emergency stop is cancelled. Check the investigation item No. 3.
{ {
2 Cancel the emergency stop. Normally starts up. Normal.
"E7" remains displayed. Check the investigation item No. 3.
3 Check whether an alarm is occurring An alarm is occurring in another drive Reset the alarm in the other drive
in another drive unit. unit. unit. { {
An alarm is not occurring. Check the investigation item No. 4.
4 Turn the power of NC and 200VAC (400V) ON again { {

Warning No. Instantaneous power interruption warning

The power was momentarily interrupted.
E9
Investigation details Investigation results Remedies CV
1 Check the alarm No. "71" items. {

Warning No. In external emergency stop state

External emergency stop signal was input.
EA
Investigation details Investigation results Remedies CV
1 Check whether the specifications Use is not allowed. Invalidate the external emergency
allow use of the external emergency stop. {
stop. Use is allowed. Check the investigation item No. 2.
2 Measure the input voltage of the 24V is input. Replace the power supply unit.
{
CN23 connector. (While emergency 24V is not input. Check whether the external
stop is cancelled.) emergency stop cable is broken, or
check the external contact operation.

Warning No. Power supply: Over regeneration warning

Over-regeneration detection level exceeded 80%.
EB
Investigation details Investigation results Remedies CV
1 Check the alarm No. "73" items. {

Warning No. Power supply: Fan stop warning

A cooling fan built in the power supply unit stopped.
EE
Investigation details Investigation results Remedies CV
1 Check the alarm No. "72" items. {

225