FAX-B115/B120/B122/B140

SERVICE
MANUAL
REVISION 0
FAX-B115 H12-2615 230V GER
FAX-B120 H12-2613 230V EC
FAX-B120 H12-2624 230V UK
FAX-B120 H12-2627 230V FRN
FAX-B120 H12-2626 230V CHN
FAX-B122 H12-2896 230V CHN
FAX-B140 H12-2633 230V EC
FAX-B140 H12-2644 230V UK
FAX-B140 H12-2635 230V GER
FAX-B140 H12-2647 230V FRN
FAX-B140 H12-2646 230V CHN

JAL. 2003 HY8-10AY-000

COPYRIGHT © 2003 CANON INC. FAX-B115/120/122/140 8 JAL. 2003 PRINTED IN JAPAN (IMPRIME AU JAPON)
Application
This manual has been issued by Canon Inc. for qualified persons to learn technical theory, installation, maintenance,
and repair of products. This manual covers all localities where the products are sold.
For this reason, there may be information in this manual that does not apply to your locality.

Corrections
This manual may contain technical inaccuracies or typographical errors due to improvements or changes in products.
When changes occur in applicable products or in the content of this manual,
Canon will release technical information as the need arises.
In the event of major changes in the contents of this manual ,
Canon will issue a new editions of this manual.

The following paragraph does not apply to any countries where such provisions are inconsistent with local law.

Trademarks
The product names and company names described in this manual are the registered trademarks of the individual
companies.

Copyright
This manual is copyrighted with all rights reserved. Under the copyright laws, this manual may not be copied,
reproduced or translated into another language, in whole or in part, without the written consent of Canon Inc.

Copyright © 2003 by Canon Inc.

CANON INC.
Consumer Imaging Products Quality Assurance Dept. 1
5-1 Hakusan 7-Chome, Toride-city, Ibaraki 302-8501, Japan

DTP System
This manual was produced on a WindowsNT®,
All graphics were produced with Adobe Illustrator 9.0J®.
All documents and all page layouts were created with Adobe PageMaker 7.0®.
I. MEANING OF MARKS

The marks used in this manual have the following meanings.

Mark Meaning
States a precaution to be taken to prevent danger to personnel, damage to the
product, or damage to electronic components by discharge of static electricity.
for example.

States a precaution to be taken to prevent damage to electronic components by

electrostatic discharge.

If the following mark is used, follow the directions given.

Informs you of fire-related cautions.

Informs you that the plug must be removed from the power outlet before starting
an operation.

Gives useful information to understand descriptions.

NOTE

Indicates sections to be read to obtain more detailed information.

REFERENCE

I
II. ABOUT THIS MANUAL

This manual is divided into five parts, and contains information required for servicing the product.

Each of the above parts is further divided into the following four chapters:

Chapter 1: General Description

This part explains product specifications and the how to service the unit safely. It is very
important, so please read it.

Chapter 2: Technical Reference

This part explains the technical theory the product.

Chapter 3: Disassembly
This part explains the assembly and disassembly of the product.

Chapter 4: Maintenance and Service

This part explains how to maintain the products for troubleshooting and service operations and
service switches.

Chapter 5: Parts catalog

This part explains the parts catalog

Chapter 6: Appendix
This part explains the installation

ÿ For more details of user operations and user reports, see the separate volume of
USER'S GUIDE.
ÿ Detailed description of each SSSW/parameter is not given in this manual except
the new SSSWs/parameters added to this model.
See G3 Facsimile Service Data Handbook (supplied separately) for details them.
ÿ See the G3/G4 Facsimile Error Code List (Rev.2, supplied separately)
REFERENCE
for details of the error codes not shown in this manual.

II
III. REVISION HISTORY

REVISION CONTENT
0 Original

III
IV. TABLE OF CONTENTS

PageChapter 1: General Description

1- 1 1. Product View
1- 1 2. Product Outline
1- 2 3. Configuration
1- 3 4. Specification List

Chapter 2: Technical Reference

2- 1 1. ONE-PASS FUNCTION
2- 5 2. VOICE DIALING
2- 6 3. CAUTIONS IN PRODUCT TRANSPORTATION (SIMPLE)
2- 7 4. WIRING DIAGRAM

Chapter 3: Assembly and Disassembly

3- 1 1. ATTENTION TO BE PAID DURING ASSEMBLY/DISASSEMBLY
3- 4 2. DISASSEMBLY

Chapter 4: Maintenance & Service

4- 1 1. MAINTENANCE LIST
4- 2 2. TROUBLESHOOTING
4 -13 3. SERVICE SWITCHES
4 -23 4. TEST FUNCTIONS

Chapter 5: Parts catalog

5- 1 1.Patts catalog

Chapter 6: Appendix
5- 1 1. INSTALLATION

IV
Chapter 1
General
Description
 FAX-B115/B120/B122/B140 Chapter 1: General Description

1.PRODUCT VIEW

Fig 1-1 Product view

F
2. PRODUCT OUTLINE
F
FAX-B115/B120/B122/B140 is a low-end, ink-jet, and stand-alone FAX and is targeted
on worldwide sales operations, following FAX-B155 which had robust sales in overseas.
In recent years, low-price/low-cost machines have been spreading
without remorse all over the world,
especially in Europe, causing deflation in the entire market.
Affected by this trend, the number of FAX-B155 sales has been lowering year after year.
On the other hand, BX-3CRG, a consumable, is still profitable without decline.
FAX-B115/B120/B122/B140 is newly introduced to capture market share,
and to maintain and expand the consumable business in BX-3.

Estimated life of the product: 5 years or 18,000 pages, whichever is earlier

1-1
FAX-B115/B120/B122/B140 Chapter 1: General Description

3.CONFIGURATION
3.1 Main Body

Product Code Destination Official Product Name

8012A003(H12-2615) GER FAX-B115(TAM:None)

8012A001(H12-2613) EC FAX-B120(TAM:None)
8012A002(H12-2624) UK FAX-B120(TAM:None)
8012A004(H12-2627) FRN FAX-B120(TAM:None)
8012A007(H12-2626) CHN FAX-B120(TAM:None)
8012A012(H12-2896) CHN FAX-B122(TAM:None)
8094A001(H12-2633) EC FAX-B140(TAM:Yes)
8094A002(H12-2644) UK FAX-B140(TAM:Yes)
8094A003(H12-2635) GER FAX-B140(TAM:Yes)
8094A004(H12-2647) FRN FAX-B140(TAM:Yes)
8094A007(H12-2646) CHN FAX-B140(TAM:Yes)

3.2 Option
None

1-2
 FAX-B115/B120/B122/B140 Chapter 1: General Description

4. SPECIFICATION LIST

Printer
Printing method Bubble jet
Printing resolution 360dpi x 360dpi
Paper capacity
Cassette size None
Cassette capacity None
Manual feed Yes
Tray Size LTR/LGL/A4
Tray Capacity 50 sheets
Paper size LTR/LGL/A4
Color Printing None
Printing speed
Sec/ page 53 sec/pages
Page(s) /min 1.13 pages/min
Printing width Max. 203 mm
Printing direction —-
Printing Cartridge Ink/Head
Product name BX-3 Cartridge
Capacity (BLK) Approx. 850 pages
Toner or ink saving Yes (One-Touch 08 key)
Method Draft Mode
Pages Approx. 1500 pages
Stacker Pages None
Type None
PDL None
DOS Print None
SURF —-
Printing image processing Yes
Smoothing None
Resolution conversion Yes
Printing pixel correction None

1-3
FAX-B115/B120/B122/B140 Chapter 1: General Description

Facsimile
Applicable Line
PSTN Yes
ISDN None
Others (private line, etc.) None
Applicable service
F Net16Hz (JPN) None
F Net1300Hz (JPN) None
DI Service (JPN) None
Mercury (UK) None
Econophone (SPAIN) None
Hong Kong Telephone(HK) Yes
DRPD (USA) None
Caller ID Yes (GER, ITA, FRA)
NET SWITCH (Australia) Yes
Own Ringing(Fin) Yes
FAX ABILITY (New Zealand) Yes
Compatibility
G4 None
G3 Yes
Color Fax Transmission None
Data compression system
B/W MH, MR, MMR
Color None
ECM Yes
Modem
Type FAX modem
Speed 14,400bps(TX only)
ITU recommendation V.17, V.29, V.27ter, V.21

1-4
 FAX-B115/B120/B122/B140 Chapter 1: General Description

Facsimile
Transmission speed
Canon Standard Chart Between 6 and 7 sec
CCITT (ITU-T) No.1 Chart Between 6 and 7 sec
Canon express protocol None
FAX resolution
Transmission(pel/mm x line/mm) 8 x 3.85 , 7.7
Reception(pel/mm x line/mm) 8 x 3.85 , 7.7
Scanning image processing
GENESIS / UHQ Yes
No. of halftone levels 64 levels
Automatic image adjustment None
Document Mode Halftone (STD)
Density adjustment level Yes
Multi-level Resolution Conversion Yes
Automatic Density Adjustment None
Fax scanning speed
Sec./page (A4, Standard) 13.5 sec/page
Page(s)/min 4.8 page/min
Telephone Handset Included

1-5
FAX-B115/B120/B122/B140 Chapter 1: General Description

Facsimile
Dealings/Keys
Manual 10-key dialing Yes
On-Hook key Yes
Reception Mode key Yes
Automatic dialing Yes
One-Touch Speed dialing 9
Coded-Speed dialing 50
Programmable Number of digits 20 average( average programmable
number of digit )
Group dialing None
Program dialing None
Dial search Yes
Hold key None
Tone Dialing key Yes
Pause key Yes
DT key None
R key (230V) Yes (One-Touch 04 key)
Prefix Yes
Flash Yes
Earth None
Set key None (Shared with Start Key)
Clear key Yes (One-Touch 06 key)
Redial key Yes
Function key Yes
Copy key Yes ( Shared with Start Key )
Cursor key Yes
ESS key None
Help key None
F Net key (JPN) None
Pin Code key (USA) None
M/E key (UK/SPAIN) None

1-6
 FAX-B115/B120/B122/B140 Chapter 1: General Description

Facsimile
FAX/TEL auto switch Yes
Detecting signal CNG
OGM1 Method Yes (with TAM)
Message Need to record (with TAM)
Language —-
OGM2 Method None
Message None
Language None
P-Ci None
Auto RX w/o ring Yes
Built-in answering machine Yes (with TAM)/None
Method Digital
OGM Need to record (with TAM)
Message No. of messages 55(include OGM)
Recording time 10 minutes ( Total )
Answering machine Hook-up Yes (without TAM)
Detecting signal CNG
Remote reception Yes
Dialing Yes
Code 25 (Default)
On hook None
Extension phone hook-up Yes
BT (NTT) None
Wall Connection (GER, AST, SWI) Yes
Speakerphone None
Phone call at power failure None

1-7
FAX-B115/B120/B122/B140 Chapter 1: General Description

Facsimile
Memory capacity 704 KB
Type DRAM
Page
Canon Standard Chart 50 pages
CCITT (ITU-T) No.1 Chart 50 pages
Storage Method Depend on receiving mode
Option None
Indicating amount of memory use None
Memory Back-up None
Back-up time None
Direct transmission Yes
Memory transmission Yes
Page
Canon Standard Chart 50 pages
CCITT (ITU-T) No.1 Chart 50 pages
Quick memory TX None
Direct transmission when memory is full None
Dual access Semi dual access
Max. File No. Of reservation 30
Time sharing dial None
TX reservation Memory None
Direct None
Batch transmission by destination None

1-8
 FAX-B115/B120/B122/B140 Chapter 1: General Description

Facsimile
Polling TX None
Direct None
Memory None
Bulletin board function None
Sequential broadcasting Yes
Max. No. of destinations Max. 60
Delayed transmission Yes (One-Touch 03 key)
No. of destinations 60
No. of reservation 1
Batch transmission None
No. of destinations None
Time setting None
Confidential transmission None
Relay broadcasting command None
Password/ Sub address sending None
Sub address None
Selective polling None
Password None
Error retransmission None
Auto redial Yes
Times Variable
Interval Variable
Error redialing None

1-9
FAX-B115/B120/B122/B140 Chapter 1: General Description

Facsimile
Memory reception Yes
Page
Canon Standard Chart 50 pages
CCITT (ITU-T) No.1 Chart 50 pages
Alarm None
Automatic output Yes
Memory lock reception None
Time setting None
Multiple printing None
Polling reception Yes (One-Touch 07 key)
Timer polling None
Confidential mailbox None
Relay broadcasting None
Transfer None
Received image reduction Yes
Fixed Yes
Automatic reduction None
Main & Sub None
Reduction ratio None
Collating None
N in 1 reception None
DM preventive function None
DTMF remote None
Closed Network None
System Management password None
Management by section None

1-10
 FAX-B115/B120/B122/B140 Chapter 1: General Description

Facsimile
Use restriction None
Calling None
Transmission None
Printing None
Report and list
Activity result report Activity result, Tel. no. of destination,
Abbreviated name,
Date of first activityActivity time, No. of page
Multiple activity result list Multiple transmission result list is delivered
after sequential broadcasting.
(Tel no.of destinations, abbreviated name)
Activity management report No. of items : 20, Tel. no. of destination
Abbreviated name,
By transmission/reception,Activity time,
No. of page, Activity result
One-Touch Dialing List One-Touch dialing no.,
Tel. no. of destination,Abbreviated name
Coded-speed Dialing List Coded-speed dialing no.,
Tel.no. of destinationAbbreviated name
User data list Basic registration, Settings of Report,
Transmission, Reception, Printing, System, and TAM
Memory clear list Activity mode, Tel.no. of destination,
abbreviated name, Date of reception, No. of page
System dump list Delivered by service mode
TTI selector None

1-11
FAX-B115/B120/B122/B140 Chapter 1: General Description

Facsimile
Display
Type LCD
Size 16 x 1
Chinese character None
Languages
LCD One of 15 languages
Report One of 15 languages
Operation panel ENG,GER,FRN/ICON
Transmission header Yes
Reception footer None
Keep printing during low toner supply None
Self-demonstration function None
Help function None
Clock Yes
Verification stamp None
Daylight saving time auto switch Yes
RMD None

1-12
 FAX-B115/B120/B122/B140 Chapter 1: General Description

Copy
Scanning resolution
Black & White 8 x 7.7 pel
Color None
Printing resolution
Black & White 360 dpi x 360 dpi
Color None
Copy speed
Black & White 74sec/page
Color Fine None
Color Draft None
Color snapshot (4 x 6 inch) None
Scanner
Scanning resolution 8 x 7.7
Scanning method CIS
Type Sheet
Color None
Scanning document size 208 mm ( A4 )
Scanning time Sec/page 12.5sec/page
Pages/min 4.4pages/min
ADF A4, Letter 15 pages
B4 None
Legal 5 pages
Gray scale None
Color None
TWAIN None

1-13
FAX-B115/B120/B122/B140 Chapter 1: General Description

PC Interface None
Type Bi-directional. Parallel None
USB None
Mode Bi-directional. Parallel None
USB None
Speed Bi-directional. Parallel None
Forward None
Reverse None
USB None
PC FAX PC Fax Interface None
Bundled PC Fax software None
Phonebook None
SOFTWARE None
Management utility software None
Programming of fax from PC None
SPEED DIALS None
USER SETTINGS None
REPORTSETTINGS None
TX SETTINGS None
RX SETTINGS None
PRINTERSETTING None
SYSTEM SETTINGS None
Real time H/W status to PC None
Bundled Software Package None
On-line Documentation None

1-14
 FAX-B115/B120/B122/B140 Chapter 1: General Description

General
Power Consumption
Maximum 34W
Standby 4.9W
Low Power Consumption Design None
Method None
Power Consumption None
Noise
Maximum (Copy) 50db
Standby —-
Durability
Unit 18,000 Sheets or 5 years
Scanning Section 18,000 Sheets or 5 years
Printing Section 18,000 Sheets or 5 years
Applicable Standard
Electrical GS
Radiation Noise
EMC CISPR Pub22 ClassB
Immunity —-
PTT Yes
Energy saver Energy Star
Earth-friendliness None
Accessibility None
Others CE Mark
External Dimension
Including Handset, Tray W410 x D307 x H308
No Handset, Tray W400 x D228 x H177
Weight Standard Approx. 4.7 kg

1-15
FAX-B115/B120/B122/B140 Chapter 1: General Description

TEL functions
Caller ID Yes (GER, FRA, ITA)
Caller ID display Yes
Caller history Yes (20)
Call back Yes
U can talk voice tags 15 (with TAM)
No. of training 2
Hands-free voice dialing Yes

1-16
 FAX-B115/B120/B122/B140 Chapter 1: General Description

TAM ( Only FAX-B140)

Method Digital
Time of message 384KB
Total recording time Max. 10 min ( include OGM )
Total recording time 55(include OGM)
Max.rec time per message 0/30/60/120 sec (0sec: OGM mode)
OGM own 1 (max. 20sec)
OGM regular None
Messager function 1
Record telephone call None
Recording back up Yes
Show the number of message Yes
Toll saver Yes
Forward Yes (redial OK)
Forward to 2 call No. None
Call to pocket bell None
Stamp None
Listen to fast (slow) message None
Remote
Playback Yes
Record OGM Yes
Record message Yes
Playback OGM Yes
TAM on/off Yes
Forward on/off Yes
Delete Yes
Monitor Yes

1-17
Chapter 2
Technical
Reference
 FAX-B115/B120/B122/B140 Chapter 2: Technical Reference

1.ONE-PASS FUNCTION
1.1 Document Feed

4
3

FIG 2-1

2-1
FAX-B115/B120/B122/B140 Chapter 2: Technical Reference

1.2 Part Names and Functions

The part names and their functions indicated in FIGURE 2-1 are as follows
1. Document Separation Roller
This roller separates a multiple-page document using the difference in coefficient of friction
among the separation pad, original, and separation roller.
2. Document Feed Roller
When the document separation roller starts to rotate, the document feed roller and
the upper document feed roller also rotate simultaneously.
3. Paper Feed Roller
The paper feed roller feeds the recording paper picked up from the ASF to the printing position of
the printer assembly. Then, this roller feeds recording paper by designated amount in cooperation
with the carriage.
4. Eject Roller
The eject roller is used to deliver an document.
5. Contact Sensor unit
The contact sensor usually is in the position distant from the platen, and it moves above
the platen when an document is read. The contact sensor reads the image data from the document,
converts the data to serial analog image data, and sends it to SCNT board.

2-2
 FAX-B115/B120/B122/B140 Chapter 2: Technical Reference

1.3 Paper Pickup & Feed

3 2

Fig 2-2

2-3
FAX-B115/B120/B122/B140 Chapter 2: Technical Reference

1.4.1 Part Names and Functions

The part names and their functions indicated in FIGURE 2-2 are as follows:
1. Pick-up Roller
The pick-up roller is semicircular shape. It works with the press plate and picks up
a sheet of recording paper by 1 rotation.
2.Paper Feed Roller
The paper feed roller feeds the recording paper picked up from the ASF to the printing position
of the printer assembly. Then, this roller feeds recording paper by designated amount in cooperation
with the carriage.
3. Eject Roller
The eject roller is used to carry printed recording paper without damaging the printed surface.
The rowel has an ink-proof shape.
4. Contact Sensor
The contact sensor is usually positioned at this position and does not work during recording.

2-4
 FAX-B115/B120/B122/B140 Chapter 2: Technical Reference

2.VOICE DIALING
Voice dialing is a phone call system using voices for dial-up.
When one registers a phone number to which one wants to place a call,
a voice can be registered as an additional setting by speaking the name of the owner
of this number. To place a call, the caller speaks the name of this person into
the handset.
At that time, the phone call system makes a choice of a name from among
the pre-registered names, and fixes the matched name or the resembling name to be
called. Then the system starts calling the number on the other end of line.
This process works in the following manner

1. Input in your voice the name of the one you want to call in the voice-dialing
registration mode
(additional setting at the time of phone number registration for this person).
2.The inputted voice signal (analog) is converted to a digital signal.
3. The pattern of the converted digital voice signal is analyzed.
4. The above Steps 1 through 3 are repeated twice, and the phone call system
recognizes the pattern of the voice.
5. When the 1st pattern and the 2nd pattern are recognized as matching,
the voice pattern is registered in the memory.
6. When a voice is inputted from a handset at the time of voice dialing,
the voice pattern is analyzed, then it is compared with the voice patterns
which have been registered in the memory, and the system fixes the matched number
or the resembling number to be called.
7. After the calling, the name of the person on the other end of line is displayed
on the LCD. By pressing the Set key, the dial calling operation starts.
(When AUTO VOICEDIAL is set to ON from the user soft SW, dialing automatically
starts in 2 sec after that the phone number is displayed on the LCD.)

Cautions:
In order to ensure the voice input and to prevent misrecognition,
make it a rule to register the voice in a noiseless place.

2-5
FAX-B115/B120/B122/B140 Chapter 2: Technical Reference

3.CAUTIONS IN PRODUCT TRANSPORTATION (SIMPLE )

3.1 Caution in Product Transportation (Simple Package)

1. Be sure to attach the BJ cartridge to a carriage unit; otherwise, ink may leak.
2. Be sure to place a cushioning material (paper is acceptable) between
the CS unit and the printer chassis, or the CS glass may break.

2-6
 FAX-B115/B120/B122/B140 Chapter 2: Technical Reference

4. WIRING DIAGRAM
TO SCNT Board

Power supply unit 1--4

CN10
1--2 CN201

Hand set 1--2

J103
J602

1-----25
Extention phone Flat cable
NCU Board
Telephone line

Paper feed
Motor M

1--4
PRS PES
J302 Document

J401
1----25
sensor
Pick up
roller Paper
1---15
J202

SCNT Board sensor edge

sensor

J201 J251 J301 J151 J152

1--10 1------32 1--4 1--5 1-2
Flat cable

Speaker
Carriage
ribbon
cable
Operation TO Power supply unit
Panel
Contact BJ
sensor Cartridge
M Carriage
motor

Fig 2-3 Wiring Diagram

2-7
Chapter 3
Assembly and
Disassembly
 FAX-B115/B120/B122/B140 Chapter 3: Assembly and Disassembly

1.ATTENTION TO BE PAID DURING DISASSEMBLY

1.1 Safety Cautions

Electrical shock
In order to prevent any risk of electrical shock, always be sure to check that the power cord
and modular jack have been removed. Also, remove all cables connecting to the computer.
When conducting service that requires the main unit to be powered on,
be sure to wear some kind of earthing, such as a wrist strap, etc. Otherwise,
there is a danger of conduction and electrical shock.
Parts which are generally likely to cause electrical shock are as follows.
• Power supply unit primary (supplied with AC voltage)
• Telephone line primary
• LBP engine high voltage contacts (for high voltage during developing and transfer)

High temperature
In order to prevent burns during disassembly, allow at least ten minutes, after the power
has been switched off, for the high temperature components to cool down.
General high temperature components are as follows.
• Motors
• Power supply unit
• Elements on driver ICs, etc., on PCBs (in particular, ICs with heatsinks)
• BJ cartridge aluminium plate (for BJ cartridge engine models)
• Fixing unit and peripheral covers (for LBP engines)

Battery Replacement
The batteries must be replaced correctly to avoid explosion.
Do not replace any battery with one not indicated for the machine, ie., use one of
the same type or equivalent.
Be sure to dispose of used batteries according to local laws and regulations.

Fire
It is dangerous to throw lithium batteries and parts and components containing
flammable substances, such as cartridges, etc., into fire.
Such parts and components must be disposed of in accordance with local laws and regulations.

Ignition
When using solvents such as alcohol, etc., while conducting service, there is a danger
of fire igniting from heat from internal circuitry and from sparks.
Before using any such solvents, be sure to switch off the power and allow time for
high temperature parts to cool down. Make sure that there is sufficient ventilation
when working with solvents.

Movable parts
In order to prevent accidents with movable parts, be sure to remove the power cable
when conducting service that requires disassembly. Also, take care that personal accessories
and hair, etc., are not caught in any moving parts.

3-1
FAX-B115/B120/B122/B140 Chapter 3: Assembly and Disassembly

1.2 General Cautions

Damage due to electrostatic discharge
This machine contains contact sensors and printed circuit boards that use ROMs, RAMs,
custom chips and other electronic components that are vulnerable to damage
by electrostatic discharge.
Be careful to avoid any damage from electrostatic discharge when conducting service that requires
disassembly.

Static electricity warning

Electrostatic discharge can destroy electronic components and alter electrical
characteristics. Plastic tools and even your hands, if they are not earthed, contain
sufficient static electricity to damage electronic components.

The following materials may be used as countermeasures against electrostatic discharge:

• an earthed, conductive mat,
• an earthed wrist-strap,
• crocodile clips for the purpose of grounding metallic parts of the main unit.

For service conducted on the user•fs premises, etc., where such countermeasure materials are not
available, the following countermeasures may be employed.
• Use anti-static bags for the storage and carrying of PCBs and electrical elements.
• Avoid silk and polyester clothing and leather soled shoes, favouring instead cotton clothes and
rubber soled shoes.
• Avoid working in a carpeted area.
• Before beginning the work, touch the grounded earth terminals of the main unit in order to
discharge any static electricity.
• Use a wrist-strap and earth the metal parts of the main unit.
• PCBs and electrical elements must lifted around the edges and their terminals must not be touched.

Caution against electrical shock while working with power on

In cases where service must be carried out with power on, via a connected power
cable, be sure to wear an anti-static wrist-strap or other earth, in order to prevent an
electrical path being created through your body.

Application of grease
Grease must not be applied to any parts that are not so designated. If grease comes into contact with
the rubber cap of the purge unit or wire, the BJ cartridge nozzle may become blocked and the
cartridge rendered unusable. Also, never use any other than the specified type of grease. Otherwise,
plastic parts and rubber parts may melt or be otherwise deformed.

Attaching and removing cables

Attaching and removing cables with the power still on may cause breakdowns and should be avoided.
In particular, flat cables are likely to cause short circuits. When attaching or removing cables, always
be sure to turn the power off.

3-2
 FAX-B115/B120/B122/B140 Chapter 3: Assembly and Disassembly

3.3 Product-Inherent Cautions

Prevention of ink-soiling
Be careful when handling the BJ ink cartridge nozzle, the ink pad, head cap,
head wiper and waste ink pad. Residual ink may soil the main unit,
working surfaces, your hands and clothes, etc.
The ink is water-soluble, but because it contains pigments, it will not wash out of clothes.

The ink does not contain any substances that are harmful to humans,
but does contain organic solvents (isopropyl alcohol 67-63-0,
diethylene glycol 111-46-6, glycerin 56-81-5 and ethylene glycol 107-21-1).
If the ink should accidentally get into someone’s eyes, rinse the affected eye
with plenty of clean water and seek medical attention.
If a large quantity of ink is accidentally swallowed, seek medical advice immediately.
In such a case, let the doctor know exactly what is written on the BJ cartridge label.

Conductivity of the ink

The ink used in the BJ cartridge is conductive. This means that,
if the ink leaks, mechanical parts should be wiped with a dampened paper towel or similar
and electrical circuits wiped with tissue paper so that all ink is removed from below the IC chips.
If power is switched on while ink is leaking on the electrical circuits,
the circuitry may short out and be damaged. If ink is leaking, the power must be switched off.

1.4 Action in the Event of Abnormality (All Clear)

In the event of extreme noise or shock, etc., in very rare cases, the display may go out,
and all the keys become inoperable. In that case, perform an All Clear.
This operation returns all values and settings to their default settings. However,
as all settings, such as received images and user data, service data, etc., will be re-initialised,
be sure to note down any settings that you will need to re-enter later.

Function # #8 CLEAR
Selects #8 CLEAR

Start/Copy ALL Start/Copy

Selects ALL

Execute ALL clear Standby

Figure 3-1 All Clear Operation

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FAX-B115/B120/B122/B140 Chapter 3: Assembly and Disassembly

2.DISASSEMBLY

2.1 Disassembly Work-Flow

The work-flow for the disassembly of the main units is as follows.
The workflow can be used to find out which parts must be removed to replace
the part you want to replace

Main unit Trays

Covers

Printer Ass'y/ Operation panel unit

ASF Ass'y
Contact sensor Spur unit

Printer Ass'y Purge unit

NCU board

Power suply unit

ASF Ass'y Document feed roller

SCNT board Pickup roller

Separation guide

Figure 3-2 Disassembly Work-Flow

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 FAX-B115/B120/B122/B140 Chapter 3: Assembly and Disassembly

2.2 Disassembly Procedure

1) Disassembling Operation Unit

Remove the screw (1)

PHOTO3-1

Press down the lever (2)

2

PHOTO3-2
3

Unhook the claw (3)

PHOTO3-3

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FAX-B115/B120/B122/B140 Chapter 3: Assembly and Disassembly

Remove the screw (4)

4 PHOTO3-4

Remove the screw (5)

PHOTO3-5 5

Remove the 2 screws (6)

PHOTO3-6
6
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 FAX-B115/B120/B122/B140 Chapter 3: Assembly and Disassembly

Insert the cover opener into

the holes (7) to unlock the
cover

7
7

PHOTO3-7

Unhook the claws (8) by

pushing them and pull out
the cover

8 8

PHOTO3-8

PHOTO3-9

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FAX-B115/B120/B122/B140 Chapter 3: Assembly and Disassembly

Remove the 2 screws (9)

PHOTO3-10

10

Remove the 2 screws (10)

PHOTO3-11

11
Remove the screw (11)

PHOTO3-12

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FAX-B115/B120/B122/B140 Chapter 3: Assembly and Disassembly

12
Remove the screw (12)
Unhook the claw (13)
13

PHOTO3-13
14

Push down the claw (14) and pull

up the printer unit and ASF unit

PHOTO3-14

PHOTO3-15

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FAX-B115/B120/B122/B140 Chapter 3: Assembly and Disassembly

PHOTO3-16

15
Turn the operation unit to align the
opening (15), and remove the
operation unit

PHOTO3-17

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 FAX-B115/B120/B122/B140 Chapter 3: Assembly and Disassembly

2) CS unit
Remove the Operation panel unit first.

1
Remove the screw (1)

PHOTO3-18

3
Remove the springs (2) and (3),
and remove the CS unit

PHOTO3-19

*CAUTIONS IN INSTALLING
CS UNIT
Set the tie-wrap of the wires in
the position (4) so that it does not
interrupt the movement of
4 the CS unit.

PHOTO3-20

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FAX-B115/B120/B122/B140 Chapter 3: Assembly and Disassembly

3) Replacing SCNT PCB

Remove the opration panel unit first.

Remove the screw (1) and remove

the gear unit

PHOTO3-21

PHOTO3-22

Remove the connector (2), screw

(3), the connector on the SCNT
PCB, and screw, and then remove
the SCNT

2
PHOTO3-23

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 FAX-B115/B120/B122/B140 Chapter 3: Assembly and Disassembly

4) Removing ASF unit

Remove the gear unit first.

Remove the screw (1)

PHOTO3-24

Remove the screw (2)

PHOTO3-25

Remove the screw (3)

PHOTO3-26

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FAX-B115/B120/B122/B140 Chapter 3: Assembly and Disassembly

Unhook the claw (4)

PHOTO3-27

Printer unit

PHOTO3-28

ASF unit

PHOTO3-29

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Chapter 4
Maintenance
and Service
 FAX-B115/B120/B122/B140 Chapter 4: Maintenance & Service

1. MAINTENANCE LIST

1.1 Consumables
Level Consumable When
User BJ cartridge When “CHANGE CARTRIDGE” is displayed or
when ink has run out.

Service Technician None

1.2 Cleaning
Level Location When
User Scanning glass When black vertical stripes
(contact sensor) appear in copied or transmitted images.

White sheet When the color or brightness of the copied or

transmitted image is not normal.

Service Technician None

1.3 General Tools

Tool Use
Phillips screwdriver Removing/inserting screws
Flat bladed screwdriver Removing/inserting screws
Precision Phillips screwdriver Removing/inserting screws
Precision flat bladed screwdriver Removing plastic tabs
Tweezers Removing coil spring
Isopropyl alcohol (IPA) Cleaning the cleaning location

1.4 Special Tools

Tool Use Part No.
Cover opener For opening the upper cover HY9-0021

Cover opener
The Cover opener (round-tip screwdriver) has been set as a special tool, but any
precision screwdriver with a tip diameter of 1.5 mm or less would do instead. If
NOTE using a substitute, be careful not to scratch any surfaces.

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FAX-B115/B120/B122/B140 Chapter 4: Maintenance & Service

2. TROUBLESHOOTING

2.1 Troubleshooting
Find the item you want from the following troubleshooting guide and the action to be taken.

Trouble details
· Errors shown on display (ajudgement criterion: check display)
User error messages
· Error message. Page 4-3
· Error codes. Page 4-5

· Errors not shown on display (ajudgement criterion: check machine)

General errors Page 4-6
· No power
· Abnormal display
· Operation panel buttons do not work
· No sound from speaker

Printing failure (ajudgement criterion: test print failure)

· Paper not properly fed Page 4-7
· Paper not picket up from ASF
· Printing operation abnormality
Nothing is printed
Carriage motor does not move
Print quality defect Page 4-8
· Print is not clear
· Head cleaning required
· Horizontal white streaks in black header

Scanning failure (ajudgement criterion: test print is OK but copy fails)

· Document slips on the rollers Page 4-9
· Document is not properly separated
· Scanning assembly sensor broken
Abnormality in scanned image Page 4-9
· Nothing printed
· Vertical streaks in image

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 FAX-B115/B120/B122/B140 Chapter 4: Maintenance & Service

2.2 Errors shown on display (ajudgement criterion: check display)

2.2.1 User error messages
Check the error message in question and take the appropriate action.

[BUSY/NO SIGNAL] (#018)

Cause: Other party machine does not respond within 55 seconds. (T0 timeout)
Countermeasure: Contact the other party and have them check the condition of their fax.
Transmit manually.In the case of an international call,
insert a pause into the programmed telephone number.
Cause: The machine’s tone/ pulse dial settings are not correct.
Countermeasure: Programme the settings according to the telephone line being used.
Cause: Other party machine is not a G3 fax.
Countermeasure: Contact the other party and have them send or receive in G3.
Cause: Other party machine is broken.
Countermeasure: Contact the other party and have them check the condition of their fax machine.
Cause: Dialled number is busy.
Countermeasure: Call again later.

[CARTRIDGE JAMMED]
Printer position correction failure
Cause: Carriage does not operate normally, for one of the following reasons.
Carriage shaft is broken/ deformed.Broken/ deformed parts (carriage or guide frame)
Or, contact sensor unit does not return from scanning position.
Countermeasure: Replace printer assembly or contact sensor unit.

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FAX-B115/B120/B122/B140 Chapter 4: Maintenance & Service

[CHECK DOCUMENT] (#001)

Cause: Document jam. This message is displayed when, once the document detection sensor detects
the presence of a document, the leading edge of the document is not detected by
the document edge sensor within 15 seconds of the start of the document pickup operation.
Countermeasure: Clear the document jam.

[CHECK PAPER SIZE]

Cause: The size of paper set in the ASF is different from the paper size programmed in the printer.
Countermeasure: Change the printer’s PAPER SIZE setting to the correct paper size.

[CHECK PRINTER] (##332 to ##337, ##334, ##345, ##346, ##348)

Cause: Printer internal failure
Countermeasure: (1) Is the B1 cartridge’s operation being hampered by jammed paper?
Clear the jammed paper.
(2) Press the STOP button.
(3) Reset the B1 cartridge.
(4) Turn the power OFF/ ON.
(5) Refer to the appropriate action for the error code.

[DATA ERROR]
Cause: SRAM data have been destroyed and a checksum error has been generated because
the lithium battery is dead or some kind of SRAM failure.
Countermeasure: (1) Perform ALL CLEAR in the service mode.
(2) Replace the SCNT board.

[DOC. TOO LONG] (#003)

Cause: The document length exceeds 750cm.
Countermeasure: Make a reduced size copy of the document and send it again.

[MEMORY FULL] (#037)

Cause: A very large document has been received in memory reception and the memory is full.
Countermeasure: (1) Print out the document(s) stored in the memory and try the operation again.
(2) Delete any unnecessary documents from the memory.
Cause: There are too many pages in the transmission document and
the transmission memory is full.
Countermeasure: Split up the document and send it.

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 FAX-B115/B120/B122/B140 Chapter 4: Maintenance & Service

2.2.2 Error codes

a) Service error code output
When service data #1 SSSW SW01 bit 0 is set to ‘1’, if a transmission ends in error,
a service error code will be output on the transmission activity report, reception results report and
the error transmission report. Also, in the event of an error, the error code will be shown on
the display.

b) Error codes
Refer to ‘G3/G4 Facsimile Error Codes Service Handbook’ for details on error code causes
and countermeasures.

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FAX-B115/B120/B122/B140 Chapter 4: Maintenance & Service

2.3 Errors not shown on display

2.3.1 General errors
·No power
(1) Check that the power cord is properly connected.
(2) Check the connection between the SCNT board (J151) and the power supply unit.
(3) Check the power supply unit fuse (F1).
(4) Replace the power supply unit.

·Abnormal display
Nothing displayed
(1) Check the connection between the control panel unit and the SCNT board (J202).
(2) Replace the control panel unit.
(3) Replace the SCNT board.

Part of the LCD does not display

(1) Check the connection between the control panel unit and the SCNT board (J202).
(2) Replace the control panel unit.
(3) Replace the SCNT board.

· Operation panel buttons do not work

(1) If test mode can be used, check which buttons do not work.
(2) Check the connection between the control panel unit and the SCNT board (J202).
(3) Replace the control panel unit.
(4) Replace the SCNT board.

· No sound from speaker

(1) Check the connection between the speaker and the PCNT board (J152).
(2) Replace the speaker.
(3) Replace the SCNT board.

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 FAX-B115/B120/B122/B140 Chapter 4: Maintenance & Service

2.3.2 Printing failure (ajudgement criterion: test print failure)

Printing failure (ajudgement criterion: copy failure)
· Paper not properly fed (ajudgement criteria: check machine)
Paper feed motor is not working.
(1) Check the connection between the paper feed motor and the SCNT board (J302).
(2) Replace the paper feed motor.
(3) Replace the SCNT board.

Paper not picked up from the ASF

(1) Check for any abnormalities in the paper feed motor drive switching mechanism.
(2) Check that the ASF assembly drive gear has been properly attached.
(3) Replace the pickup roller unit.
(4) Replace the SCNT board (paper edge sensor or pickup roller sensor failure).

· Printing operation abnormality

Nothing is printed (blank page)
(1) Take out the B1 cartridge and install it again.
(2) Clean the B1 cartridge five times.
(3) Replace the B1 cartridge.
(4) Check the connection between the carriage ribbon cable and the SCNT board (J251).
(5) Replace the SCNT board.

Carriage motor does not move

(1) Check the connection between the carriage motor and the SCNT board (J301).
(2) Replace the carriage motor.
(3) Replace the SCNT board.

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FAX-B115/B120/B122/B140 Chapter 4: Maintenance & Service

· Print quality defect

Printing quality unstable
If the printed image has white streaks or spots, head cleaning should be performed.
When the following sequence is performed, the B1 cartridge head will be cleaned automatically.
Press the Function button, cleaning button and then the START/ COPY button.

Head cleaning required

The print head nozzles sometimes become clogged with paper dust or ink, etc.
In such cases, head cleaning should be performed.
When the following sequence is performed, the B1 cartridge head will be cleaned automatically.
Press the Function button, cleaning button and then the START/ COPY button.

Horizontal white streaks in black header

(1) Clean the B1 cartridge five times.
Perform a visual check to see whether ink is being properly ejected.
(2) Remove the B1 cartridge and then replace it.
(3) Replace the B1 cartridge.
(4) Check the connection between the carriage ribbon cable and the SCNT board (J251).
(5) Replace the SCNT board.

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 FAX-B115/B120/B122/B140 Chapter 4: Maintenance & Service

2.3.3 Scanning failure

· Scanning failure (judgement criterion: reception is OK but copy fails)
Document slips on the rollers (evaluation level: visual check. Copy image elongated.)
(1) Clean the document feed rollers.
(2) Replace the rollers.

Document is not properly separated (evaluation level: check on actual machine.)

(1) Check that the paper feed motor is driving all rollers. (Check for any broken gears or foreign bodies.)
(2) Clean the document separation roller and the friction pad.
(3) Replace the document separation roller and the friction pad.

Scanning assembly sensor broken (judgement criterion: document is not detected

when set or when being fed.)
(1) Perform a copy operation and check for any faulty sensors.
(2) Check the connections between the sensors and the SCNT board.
(3) Replace the SCNT board.
(4) Replace the main unit (document detection sensor or document edge sensor failure).

· Abnormality in scanned image (evaluation level: Check copy image for defects.)
Nothing printed
(1) Check the connection between the contact sensor and the SCNT board (J201).
(2) Clean the white reference.
(3) Replace the contact sensor.
(4) Replace the SCNT board.

Vertical streaks in image

(1) Clean the contact sensor’s scanning glass.
(2) Clean the white reference.
(3) Check the connection between the contact sensor and the SCNT board (J4).
(4) Replace the contact sensor.

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FAX-B115/B120/B122/B140 Chapter 4: Maintenance & Service

2.4 Processing Communication Problems

2.4.1 Initial identification of problems
Since the facsimile must transmit picture information, a transmitter, a receiver and telephone lines
are required for this purpose. Transmissions may cause problems if one or more of the three is
poor.
Communication
trouble

F AX F AX

Your Communication
customer's companion
machine machine

Figure 4-1 Communication Trouble

To process communication problems, first of all,

it is necessary to narrow down the cause of the problem.
Thus, the procedures appearing below must be checked accordingly.

Start

Does an error YES Errors show on the display.

appear on the error massage page 4-3
display? error code page 4-5

NO

Is copying NG General error

being done? Page 4-6

OK

Do copying Printing failure

Is copy NG Test print NG
Page 4-7
picture OK?

OK OK

Communication problems Scanning failure

exist. Carry out the procedures Page 4-9
on the next page.

Figure 4-2 Procedures for Initial Identification of Trouble

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 FAX-B115/B120/B122/B140 Chapter 4: Maintenance & Service

2.4.2 Procedures for processing communication problems

If the problem proves to be communication trouble, deal with it according to the following
procedures.
(1) Study the conditions at the time of trouble as closely as possible.
Record or keep the items listed below.
a) Operations at the time of trouble
Document number, transmission mode, error occurrence timing call set-up method
(auto dialing etc.)
b)Sample of defective picture (When receiving)
c)LCD display at the time of trouble
d)Communication management report at the time of trouble
e) User’s name, telephone number (to contact), Fax number, model name
f) User’s name of the other party, telephone number (to contact), Fax number, model name,
name of servicemen in charge
g)Frequency of trouble and error code (## 100 etc)
h)Condition of the other party’s facsimile:
Transmitted/received page number? Automatic or manual?
Error occurred? The receive condition? etc.

When visiting a user with a trouble report, a) can be known by outputting the error
protocol data (or error dump), and g) can be known by outputting the total
NOTE
transaction report (or the system error data list).

(2) Test communication according to flowchart procedures appearing on the next page.
• Carry out the tests with the actual lines on each item several times, verify the symptoms and
record it.
• In the case of trouble with another manufacturer’s facsimile, refer to the flowchart for
troubles with other manufacture’s.
(3) Finally, process over by judging systematically all the data.

If the other party’s facsimile is that of another manufacturer and there is nothing
wrong with your customer’s machine, it is recommended that you ask your
customer to contact the facsimile user of the other party, so that the other party’s
facsimile is checked by the dealer.
NOTE
"Call the service station" in the flowchart (Figure 4-14) means that problems
may occur with regard to the communucation compatibility of facsimile, consult the
matter with the staff in charge at the service station. To quicken the resolving of the
problem, report the information listed in (1) above.

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FAX-B115/B120/B122/B140 Chapter 4: Maintenance & Service

• Procedures for processing communication problems with the Canon facsimile

The process for carrying out communications at three points as shown in the figure.

Trouble

FAX:A FAX:B

FAX:C

Start A: Your customer's facsimile

B: Facsimile of other communication party
C: Facsimile for check in the same region. (C should
be the same model of facsimile as A.)

Transmission Transmission
or reception?

Reception

OK OK OK OK
C A B C A C C B

NG NG NG NG

Check A. Chec k B. Check A. Chec k B.

Check the
line.

Figure 4-3 Flowchart for Processing Communication Troubles with Canon Facsimile

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 FAX-B115/B120/B122/B140 Chapter 4: Maintenance & Service

3. SERVICE SWITCHES

3.1 Hardware switches

This machine does not have any hardware switches for service.

3.2 Service data settings

Service data can be checked and changed according to the displayed menu items. For details of the
SSSW/ parameters and default values in this machine, refer to 3.2.2 Service data settings. Details of the
SSSW and parameters can be found in ‘G3 Facsimile Service Data Handbook (Rev.0)’.

3.2.1 Service data overview

The service data menu items are divided into the following nine blocks.

#1 SSSW (Service Soft Switch settings)

These setting items are for basic fax service functions such as error management,
echo countermeasures, and communication trouble countermeasures.

#2 MENU (MENU switch settings)

These setting items are for functions required during installation,
such as NL equalizer and transmission levels.

#3 NUMERIC Param. (NUMERIC parameter settings)

These setting items are for inputting numeric parameters such as the various conditions
f or the FAX/TEL switching function.

#4 NCU (NCU settings)

These setting items are for telephone network control functions such as the selection
signal transmission conditions and the detection conditions,
for the control signals sent from the exchange.

#5 TYPE (TYPE setting)

The type setting makes the service data conform to a specific
country communications standards. There is only one setting item in this block.

#6 GENESIS (UHQ function setting)

These setting items are for scanned image processing such as edge enhancement
and error diffusion processing.

#7 PRINTER (PRINTER function settings)

Not in use

#8 CLEAR (data initialization mode)

Data of selected items are initialized.

#9 ROM (ROM management)

Displays the ROM version number

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FAX-B115/B120/B122/B140 Chapter 4: Maintenance & Service
3.2.1 Service data registration/setting method
Service data can be registered/set by the following operations:

03/26 Fax Tel Standby (date and Receive mode display

User data mode selection

Press the Function button.

DATA REGSTRATION

Service data mode selection

Press the # button.

#1 SSSW
Menu item selection
Select the menu item by pressing the button.

#3 NUMERIC Param

Press the Start/Copy button

01: 0

Data registration
Input the data and press the Set buttom

Press the STOP button to retun to standby

Figure 4-4Service Data Setting Method

Precautions when registering/setting service data

Detach the telephone line before registering service data. We cannot guarantee
the integrity of any reception of transmission operations during
the registration process.

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 FAX-B115/B120/B122/B140 Chapter 4: Maintenance & Service

3.2.2 Service data setting

Service data

Bit 7 6 5 4 3 2 1 0
#1 SSSW SW01 – 0 – – – – 1 1 Error management
(Service soft switch setting) Memory ciear list output saeting
SW02 – – – – – – – 0
SW03 0 0 0 0 – – 0 – Echo solution setting
SW04 1 0 – 0 0 – – – Communication trouble solution settings
SW05 – – – 0 – – – – Standard function (DISsignal) setting
SW06 – – – 0 – 0 – – Scan condition settings
SW07 – – – – – – – – Not used
SW08 – – – – – – – – Not used
SW09 – 1 – – – – – – Sammer time setting
Redial/Pause SW10 – – – – – – – – Not used
button SW 11 – – – – – – – – Not used
SW12 0 – 0 0 0 0 1 0 Page timer settings
SW13 – – – – – – – – Not used
SW14 – – – – – – – – Not used
SW15 – – – – – – – – Not used
SW16 – – – – – – – – Not used
SW17 – – – – – – – – Not used
Coded Dial/ SW18 – – – – – – – – Not used
Directory button SW19 – – – – – – – – Not used
SW20 – – – – – – – – Not used
SW21 – – – – – – – – Not used
SW22 – – – – – – – – Not used
SW23 – – – – – – – – Not used
SW24 – – – – – – – – Not used
SW25 – – – – – – 0 0 Report display function settings
SW26 – – – – – – – – Not used
SW27 – – – – – – – – Not used
SW28 – – – – – – – – Not used
SW29 – – – – – – – – Not used
SW30 – – – – – – – – Not used

Figure 4-5 Service Data (page 1)

The switches marked “–” are not used. Do not change their settings.

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FAX-B115/B120/B122/B140 Chapter 4: Maintenance & Service

#2 MENU 01: Not used

(Menu switch settings) 02: Not used
03: Not used
04: Not used
05: ON NL equalizer setting
OFF

06: DIAL Line monitor setting

SER VICEMAN
OFF

07: 14 (8-15dBm) Transmission level setting

08: Not used

09: Not used
10: Not used

11 : Not used

20:
Figures in boldface indicate the default setting.

Figure 4-6 Service data (page 2)

Nos. 01 to 04 and 08 to 20 are not in use. Please do not change these settings

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 FAX-B115/B120/B122/B140 Chapter 4: Maintenance & Service

#3 NUMERICParam.
(Numeric parameter settings)

Default Range
01: 0 Not used
02: 10 (10%) (1~ 99) RTN signal transmission codition (1)
03: 15 (15 lines) (2~ 99) RTN signal transmission codition (2)
04: 12 (12 times) (1~ 99) RTN signal transmission codition (3)
05: 0 Not used
06: 0 Not used
07: 350 (3500 ms) (0~9999) Prepause time for outgoing calls
08: 0 Not used
09: 6 (6 digits) (1~ 20) The number of digits in telephone number
compared against TSI signal to be matched
for restricted receiving function
10: 5500 (55 seconds) (0~ 9999) Line connection detection time (T0 timer)
11: 3500 (35 seconds) (0~9999) T1 Timer (Rx)
12: 0 Not used
13: 0 Not used
14: 0 Not used
15: 120 (1200 ms) (0~ 999) Hooking detection time
16: 4 (4 seconds) (0~ 9) Pseudo RBT transmission from CML on time
until start
17: 100 (1000 ms) (0~ 999) Pseudo RBT signal pattern: On time
18: 0 (0 ms) (0~ 999) Pseudo RBT signal pattern: Off time (short)
19: 400 (4000 ms) (0~ 999) Pseudo RBT signal pattern: Off time (long)
20: 100 (1000 ms) (0~ 999) Pseudo ring pattern: On time setting
21: 0 (0ms) (0~ 999) Pseudo ring pattern: Off time (short)
22: 400 (4000 ms) (0~ 999) Pseudo ring pattern: Off time (long)
23: 4 (0~ 9) FAX/TEL switching function
signal detection level
24: 10 (0~ 20) Pseudo-RBT signal transmission level
25: 60 (60 seconds) (0~ 999) Answering machine connection function
signal detection time
26: 3 (0~ 9) Answering machine connection function
no sound detection level
27: 20 (20 seconds) (0~ 999) V21 Low-speed command pre-amble detection period
28: 0 Not used
29: 0 Not used
30: 15 (15 level) (0~ 20) Hold tone transmission level

Figure 4-7 Service Data (page 3)

No. 01, 05, 06, 08, 12,13, 14, 28,29 are not used.Do not change their settings.

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#3 NUMERIC PARAM. (Numeric parameter settings)

The relationship between the settings and the detection levels is as follows:
Parameter 23
0: -29 dBm 1: -33 dBm 2: -35 dBm 3: -38 dBm 4: -41 dBm
NOTE 5: -44 dBm 6: -46 dBm 7: -47 dBm 8: -50 dBm 9: -50 dBm
Parameter 24
0: Not used 1: Not used 2: Not used 3: Not used 4: Not used
5: -8 dBm 6: -9 dBm 7: -10 dBm 8: -11 dBm 9: -12 dBm
10: -13 dBm 11: -14 dBm 12: -15 dBm 13: -16 dBm 14: -17 dBm
15: -18 dBm 16: -19 dBm 17: -20 dBm 18: -21 dBm 19: -22 dBm
20: -23 dBm
Parameter 26
0: -30 dBm 1:-34.5 dBm 2:-36.5 dBm 3: -40 dBm 4: -42 dBm
5: -46 dBm 6: -48 dBm 7: -50 dBm 8: -51 dBm 9: -54 dBm

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#4 NCU TONE/PULSE
(NCU settings) DIALTONE
2nd DIALTONE
BUSY TONE 0
BUSY TONE 1
REORDER TONE
ROT TAM
MULTI
AUTO RX
CNG DETECT
SPECIAL
RKEY
PBX DIALTONE
PBX BUSY TONE
TAM

#5 TYPE EUROPE
(Type setting) U. K.
SWEDEN
SWISS
AUSTRIA
DENMARK
NOR WAY
HOLLAND
BELGIUM
AUSTRALIA
FINLAND
N. Z.
ITALY
SPAIN
PORTUGAL
IRELAND
HONG KONG
MALAYSIA
HUNGARY
SAF
KOREA
CHINA
GERMAN
FRANCE
SINGAPORE
CZECH
SLOVENIA
RUSSIA
ASIA
POLAND
EUROPE2
LUXEMBOURG
GREECE

Figure 4-8 Service Data (page 4)

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FAX-B115/B120/B122/B140 Chapter 4: Maintenance & Service

#6 GENESIS (UHQ) BitSW

(Genesis function settings )
SLICE
GAMMA

#7 PRINTER Not used

(Printer function settings)

#8 CLEAR TEL Dialling data initialization

(Data initialization mode USER SW User data and service data #1 to #3
settings) initialization
SERVICE SW User data and service data #1 to #3 and
#6 to #7 initialization
NCU #4 NCU setting data initialization
SERVICE DATA Data on system dump list initialization
REPORT Data on activity report initialization

ALL All data, initialization

#9 ROM EC-xx-xx Version No. display

(ROM management)

TEST MODE

Figure 4-9 Service Data (page 6)

If USER SW is selected from #8 CLEAR, the memory management of the user data
is not cleared. If TEL or SERVICE SW is selected, the memory management of the
NOTE user data is cleared.

For details on test mode, see 4.4 Service Test Functions .

REFERENCE

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 FAX-B115/B120/B122/B140 Chapter 4: Maintenance & Service

3.2.3 Explanation of service data

a) SSSW (Service Soft Switch settings)
The items registered and set by each of these switches comprise 8-bit switches. The figure
below shows which numbers are assigned to which bits. Each bit has a value of either 0 or 1.

t2
t1
t7
t6
t5
t4
t3

t0
Bi
Bi
Bi
Bi
Bi
Bi
Bi

Bi
SW01 0 0 0 0 0 0 0 0

Figure 4-10 Bit Switch Display

Details of the SSSW and parameters can be found in ‘G3 Facsimile Service Data Handbook
(Original version)’.

Indicate s tha t the

Indicate s tha t the setting is "0".
setting is "1".
Figures in boldface
ar e defaul t settings.
Bit Function 1 0
0 Ser vice error code Output Not Output
1 Error dump list Output Not Output
2 Not used
3 Not used
4 Not used
5 Not used
6 Data & Time setting restriction Setting Setting
restriction possible
7 Not used

Figure 4-11 How to Read Bit Switch Tables

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FAX-B115/B120/B122/B140 Chapter 4: Maintenance & Service

3.2.4 New SSSWs/parameters added to this model

#1 SSSW
SW09 (Servive soft swith 09:Summer time setting)

Bit Function 1 0
0 Not used
1 Not used
2 Not used
3 Not used
4 Not used
5 Not used
6 Summer time setting ON OFF
7 Not used

SW25 (Servive soft swith 25:Report display function settings)

Bit Function 1 0
0 Transmission telephone Other fax Called
numbers display number number
on reports
1 Other party ID display Other fax Registered ID
on reports ID from
2 Not used
3 Not used
4 Not used
5 Not used
6 Not used
7 Not used

4-22
 FAX-B115/B120/B122/B140 Chapter 4: Maintenance & Service

4.TEST FUNCTIONS

4.1 User Test Print Functions

User enabled Test print functions are as follow.

4.2 Service Test Functions

The fax functions for testing individual operations, such as below.
See Page 4-16 for details of entering the test mode. To leave the test mode,
press the Function button, and then Clear button.

4.2.1 Test mode overview

Test mode can be executed by following the menu items from the display.

a) DRAM tests
Writes data to DRAM image storage areas and reads that data to check operations.

b) Modem, NCU tests

The frequency test and the G3 signal transmission and CNG signal and DTMF signals reception
tests.

c) Faculty tests
Test the operation of operation panel and sensor functions.

d) Remaining ink detection test

Tests level of remaining ink and initializes ink sensor.

e) Flash memory test

Performs READ/WRITE operation in flash memory TAM memory area,
to check whether operation is correct or not.
f) Printer test
Test the operation of the printer functions.

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FAX-B115/B120/B122/B140 Chapter 4: Maintenance & Service

4.2.1 Test mode menu

TEST MODE [1] - [8]

[1] D-RAM

[2] PRINTER Not used

[3] MODEM NCU [1] FREQ 1-6

[2] DTMF Tx 0-8
[3] TONE Rx

[4] FACULTY TEST [1] OPERATION PANEL

[2] SENSOR

[5] Remaining ink detection [1] Remaining ink detection

[2] Ink sensor initialization

[6] Flash memory test

[8] Print test

Figure 4-12 Test Mode

4-24
 FAX-B115/B120/B122/B140 Chapter 4: Maintenance & Service

4.2.2 DRAM test

In the test mode menu, press numeric key ‘1’ and select the DRAM test mode. DRAM test 1
writes and reads data into and from all areas of the DRAM and checks that the operation is normal.
DRAM test 2 performs data read only, at high speed.
In the event of an error, replace the SCNT board.

Testing
DRAM TEST 0C30000 0C30000: sector being checked

Error

Normal completion Error display

DRAM COMPLTE W= 33CC R= 3333

ADR= 2800

Press the START/ COPY

button to restart

W: Write data Error display

: data
R: Read
DRAM (error)
ADR
ADR: Address

Figure 4-13 DRAM test

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FAX-B115/B120/B122/B140 Chapter 4: Maintenance & Service

4.2.3 MODEM, NCU test

In the test mode menu, press numeric key ‘3’ and select the MODEM, NCU test.
This test runs transmission and reception tests on the modem and NCU. In the MODEM test,
listen to the signal sounds from the speaker to check whether the signals output by
the modem are correctly transmitted. Press the STOP button to end the test.
Modem test Description
Frequency test A tonal signal is output from the modem via the telephone line connection
terminal and the speaker.
G3 signal output test A G3 signal is output from the modem via the telephone line connection
terminal and the speaker.
Tone signal The modem detects particular frequencies of signals received via
reception test the telephone line connection terminal.

a) Frequency test
In the MODEM, NCU test menu, press numeric key ‘1’ and the frequency test is selected.
In this test, the following frequencies are output from the modem via the telephone line
connection terminal and the speaker. The frequencies can be changed using the numeric keys.
Numeric key Frequency
1 1100 Hz
2 1300 Hz
3 1500 Hz
4 1650 Hz
5 1850 Hz
6 2100 Hz
b) G3 signal output test
In the MODEM, NCU test menu, press numeric key ‘2’ and the G3 signal output test is selected.
A G3 signal is output from the modem via the telephone line connection terminal and the speaker.
The transmission speed can be changed using the numeric keys.
Numeric key Speed
0 300 bps
1 2400 bps
2 4800 bps
3 7200 bps
4 9600 bps
5 TC7200 bps
6 TC9600 bps
7 12000 bps
8 14400 bps

The output level for each frequency depends on the service data output level settings.
NOTE

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 FAX-B115/B120/B122/B140 Chapter 4: Maintenance & Service

4.2.4 FACULTY (function) test

In the test mode menu, press numeric key ‘4’ and select the FACULTY test.
This checks the following functions.

Test Description
Control panel test Checks whether the control panel buttons are working properly.
Sensor test Checks whether the sensors are working properly.

a) Control panel
From the FACULTY test menu, press numeric key ‘1’ and select the control panel test.
This test checks whether the display, LED and control panel buttons are working properly.

a-1) Display test

From the OPERATION PANEL menu, press the START/ COPY button.
16 letters ‘H’ are displayed in a row. Press the START/ COPY button again and
the liquid crystal display changes.
Check whether any of the liquid crystal dots fail to appear on the display.

a-2) Control panel button test

In this test, the operator presses the button that corresponds to the displayed character.
When the button is pressed, the character disappears.
Check that all of the characters disappear when the appropriate buttons are pressed.
The table of characters and buttons is as shown below.

Character Button Character Button

F Function key S Start/ Copy key
M Reception mode key <-- L key
R1 Redial key --> R key
R2 REC key a to j Once touch dial keys
C Speed dial 1 to 0, *, # Numeric keys
D DEL key P Play
R Resolution key T TAM
O Option

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FAX-B115/B120/B122/B140 Chapter 4: Maintenance & Service

b) Sensor test
From the FACULTY test menu, press numeric key ‘2’ and select the sensor test.
This test checks whether the sensors are working properly.

LCD Sensor
D Document sensor (DS)
E Document edge sensor (DES)
P Paper edge sensor (PES)
R ASF position sensor (PRS)
H Carriage home position sensor (HPS)

0 : indicates OFF, 1: indicates ON.

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 FAX-B115/B120/B122/B140 Chapter 4: Maintenance & Service

4.2.5 Remaining ink detection mode

From the TEST mode menu, press numeric key ‘5’ and select the remaining detection test.

Test Description
[1] Remaining ink detection Displays the current ink sensor value and the ink sensor
initial registration value.
[2] Ink sensor initialisation

INK CHECK [1] - [2]

Select numeric key [1] or [2].

[1] Remaining ink detection LCD display

1: INS Current ink sensor value / ink sensor initial registration value

2: INK = NO/ YES ‘nnn’

Yes: Ink remaining/ NO: No ink remaining

nnn: Current ink sensor value / ink sensor initial registration value x 100
1: and 2: displayed alternately.

[2] Ink sensor initialisation

Press the START key to begin initialization.

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FAX-B115/B120/B122/B140 Chapter 4: Maintenance & Service

4.2.6 Flash memory test

From the test mode menu, press numeric ‘6’ and select the flash memory test.
This test writes and reads data into and from all areas of the flash memory and checks that

Selected
FMEM TEST

If the flash memory test contains audio data,

the LCD display asks whether the data may be deleted.

Testing
R/W CHEK START !

Error

Normal completion Error display

complete (no error) WRT

T = AA

RD = 33

ADR = 2800

Press the START/ COPY

button to restart.

WRT: Write data Error display

RD: Read data
ADR: Address FMEM (error)

Figure 4-14 flash memory testt

From the test mode menu, press numeric ‘1’ and select the flash memory test.
This test writes and reads data into and from all areas of the flash memory and checks that
the operation is normal. In the event of an error, replace the SCNT board.

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 FAX-B115/B120/B122/B140 Chapter 4: Maintenance & Service

4.2.7 Print Test

Print test can be selected when pressing the numeric key [8] on
the menu screen of “TEST MODE”.
The test is classified into the 3 modes shown below.
1. Pattern Print (1)
2. Pattern Print (2)
3. Process Mode

The above 3 modes are changed by turns with the numeric key [0].
The mode 1 will be automatically selected after pressing the [8] key to select print test.

Pattern Print (1)

The following patters can be recorded depending upon the numeric keys.
[1]: Not Used
[2]: Not Used
[3]: Not Used
[4]: Not Used
[5]: Not Used
[6]: ASF Durability with records (Continuous Printing)
[7]: Integrated Pattern
[8]: ASF Durability without records (Continuous Printing)
[9]: 25% Duty Pattern

Pattern Print (2)

Not Used

Process Mode
[1]: CR Full Scan Durability
[2]-[9]: Not Used

4-31
Chapter 5
Parts catalog
FAX-B115/B120/B122/B140 Chapter 5: Parts catalog

1. PARTS LAYOUT & PARTS LIST

FIGURE 1 PACKAGE CONTENTS, COVER

2
9 7

12

11

13
3
10

5-1
 FAX-B115/B120/B122/B140 Chapter 5: Parts catalog

FIGURE R Q
& PART No. A T DESCRIPTION REMARKS
N Y
KEY No. K
1- 1 HL1-0145-000 1 COVER, UPPER UNIT
2 HC1-0849-000 1 TRAY, PAPER
3 HC1-0851-000 1 COVER SIDE, LEFT FAX-B115
4 HC1-0932-000 1 ABSORBER, WASTE INK A
5 HC1-0933-000 1 ABSORBER, WASTE INK B

6 HH2-2849-000 1 CORD, MODULAR, 6P FAX-B120(UK)/B140(UK)

HH2-2857-000 1 CORD, MODULAR, 6P FAX-B120(FRN)/B140(FRN)
HH2-3023-000 1 CORD, MODULAR FAX-B120(CHN)/B122/
B140(CHN)
HH2-3078-000 1 CORD, MODULAR FAX-B115/B140(GER)
7 HM1-0385-000 1 DOCUMENT TRAY UNIT

8 HM1-0388-000 1 OPERATION PANEL UNIT FAX-B120(EC UK)

HM1-0405-000 1 OPERATION PANEL UNIT FAX-B140(EC UK)
HM1-0406-000 1 OPERATION PANEL UNIT FAX-B115
HM1-0407-000 1 OPERATION PANEL UNIT FAX-B140(GER)
HM1-0408-000 1 OPERATION PANEL UNIT FAX-B120(FRN)

HM1-0409-000 1 OPERATION PANEL UNIT FAX-B140(FRN)

HM1-0410-000 1 OPERATION PANEL UNIT FAX-B120(CHN)
HM1-0411-000 1 OPERATION PANEL UNIT FAX-B140(CHN)
HM1-0418-000 1 OPERATION PANEL UNIT FAX-B122
9 WT3-5058-000 1 CORD, POWER FAX-B120(UK)/B140(UK)

WT3-5139-000 1 CORD, POWER SUPPLY FAX-B120(CHN)/B122/

B140(CHN)
WT3-5140-000 1 CORD, POWER SUPPLY FAX-B115/B120(EC FRN)/
B140(EC GER FRN)
10 HC1-0842-000 1 CRADLE, HANDSET FAX-B120/B140
11 HH7-2737-000 1 HANDSET UNIT FAX-B140(CHN)
HH7-2748-000 1 HANDSET UNIT FAX-B120(EC FRN)/B140(EC
GER FRN)
HH7-2749-000 1 HANDSET UNIT FAX-B120(UK)/B140(UK)
HH7-2750-000 1 HANDSET UNIT FAX-B120(HUN POL)/
B140(HUN POL)
HH7-2753-000 1 HANDSET UNIT FAX-B120(SAF)/B140(SAF)
HH7-2755-000 1 HANDSET UNIT FAX-B120(CHN)/B122
12 HH2-2756-000 1 BT-FCC ADAPTER FAX-B120(UK)

13 HT1-2202-000 N 1 USER’S GUIDE (ENGLISH) FAX-B120(UK)/B140(UK)

HT1-3106-000 N 1 USER’S GUIDE (MODELE FRANCE) FAX-B120(FRN)/B140(FRN)
HT1-5082-000 N 1 USER’S GUIDE (DEUTSCH) FAX-B115/B140(GER)
HT1-6054-000 N 1 USER’S GUIDE (CHINESE) FAX-B120(CHN)/B122/
B140(CHN)

5-2
FAX-B115/B120/B122/B140 Chapter 5: Parts catalog

FIGURE 2 BOTTOM COVER, NCU, PSU

5-3
 FAX-B115/B120/B122/B140 Chapter 5: Parts catalog

FIGURE R Q
& PART No. A T DESCRIPTION REMARKS
N Y
KEY No. K
2- 1 HG1-4486-000 1 NCU BOARD ASS’Y
2 HH3-5402-000 1 POWER SUPPLY UNIT
3 HL1-0144-000 1 BOTTOM COVER UNIT

5-4
FAX-B115/B120/B122/B140 Chapter 5: Parts catalog

FIGURE 3 PRINTER, CS, SCNT

3 6

4
2

5-5
 FAX-B115/B120/B122/B140 Chapter 5: Parts catalog

FIGURE R Q
& PART No. A T DESCRIPTION REMARKS
N Y
KEY No. K
3- 1 HG1-4484-000 1 SCNT BOARD ASS’Y FAX-B115/B120/B122
HG1-4485-000 1 SCNT BOARD ASS’Y FAX-B140
2 HM1-0387-000 1 CONTACT SENSOR UNIT
3 HM1-0390-000 1 SUPR HOLDER UNIT
4 HM1-0391-000 1 CS HOLDER UNIT

5 HM1-0397-000 1 PRINTER ASS’Y

6 QG5-1344-000 1 PURGE UNIT
7 HH4-3755-000 1 IC, MX29F1615-10, FLASHM.

5-6
FAX-B115/B120/B122/B140 Chapter 5: Parts catalog

FIGURE 4 ASF

4
1

5-7
 FAX-B115/B120/B122/B140 Chapter 5: Parts catalog

FIGURE R Q
& PART No. A T DESCRIPTION REMARKS
N Y
KEY No. K
4- 1 HC1-0880-000 1 ROLLER, DOCUMENT FEED A
2 HC1-0884-000 1 ROLLER, DOCUMENT FEED B
3 HM1-0393-000 1 SEPARATION ROLLER UNIT
4 HM1-0394-000 1 SEPARATION PAD UNIT

5-8
Chapter 6
Appendix
 FAX-B115/B120/B122/B140 Chapter 6: Appendix

1. SETTING UP

Unpacking
As you unpack your fax, save the carton and packing material in case you want to move or ship the
fax in the future.
Carefully remove all items from the box.
• It is best to have someone hold the box while you lift the fax and its protective packaging out of
the carton.
Make sure you have the following items:

Main unit Multi-purpose tray Document tray

Handset (F AX-B140/B1 20 only) BX-3 Black BJ cartridge

You should also have the followings:

• Power cord
• Telephone line cord
• B.T. adaptor (U.K. only)
• Documentation
• Warranty*
• One-touch sheet*
If any of these items are damaged or missing, contact your local authorised Canon dealer or the
Canon help line immediately.

* These items are only included in some countries.

6-1
FAX-B115/B120/B122/B140 Chapter 6: Appendix

Removing the shipping materials

1 Remove the shipping tapes (1) from the top of the fax and the protective piece (2) .

1
2

2 Open the printer cover by gently pulling it towards you.

3 Remove the shipping tape (1) and the protective piece (2).
Close the printer cover until it locks into place.

The actual shipping materials may differ in shape, quantity, and position from the ones shown above.

NOTE

6-2
 FAX-B115/B120/B122/B140 Chapter 6: Appendix

Assembling the fax

Attaching components
For user convenience, the one-touch sheet provided with your fax (in some countries) should be fitted
over the one-touch speed dialling buttons on the left of the operation panel.

NOTE

1 Insert the tabs on the multi-

purpose tray into the slots on
the unit.

2 Insert the tabs on the

document tray into the
corresponding slots.

6-3
FAX-B115/B120/B122/B140 Chapter 6: Appendix

Making connections
Connecting the telephone line, handset, and
external devices
There are three jacks on the left side of the fax for connection of the following:

Handset

Extension phone (i.e. an

additional telephone that you
may wish to place away from
the fax to answer calls from
a different location) or answering
machine. *

Telephone line

If you only have one telephone line and plan to use the fax for receiving both fax and voice calls,
you will need to connect the handset or an answering machine* to the fax.
Be sure to connect any external devices before using the fax.

1 Connect the supplied telephone line cord to the L jack, then the other end to the telephone
line jack on your wall.

2 Place the handset in its cradle, and connect it to the telephone jack.

* An answering machine can be connected to the FAX-B120/B122/B115

. only

6-4
 FAX-B115/B120/B122/B140 Chapter 6: Appendix

Ringer volume switch

Adjust the volume of the ringer. Use a pen or other pointed object to adjust the switch to HIGH, LOW.
or OFF.

3 Connect an extension phone or answering machine* to the telephone jack.

• Due to the range of specifications, Canon cannot guarantee that all answering machines* will be
compatible with your fax.
• If you have connected an external device to your fax, be sure to select the correct receive mode
NOTE
• To connect an extension phone as well as an answering machine, connect the extension phone to
the answering machine, and then connect the answering machine* to your fax.
• If the extension phone does not have its own power supply, any redial data in the extension phone
memory may be lost after an extended fax transmission.

Users in the U.K. only:

When you connect a telephone, be sure to
connect the B.T. Adaptor. Contact your local
authorised Canon dealer or the Canon help
line.

B.T. adaptor

* An answering machine can be connected to the FAX-B120/B122/B115. only

6-5
FAX-B115/B120/B122/B140 Chapter 6: Appendix

Connecting the AC power cord

Plug the fax into a 200–240 volt AC 50/60 Hz outlet.

1 Plug the power cord connector into the rear of the fax.

2 Plug the other end of the power cord into a properly grounded AC power outlet.

There is no power switch on the fax. The power is on as long as the fax is plugged in.

NOTE

Setting the language and country

When you plug in the fax for the first time, you need to select the correct language for the LCD
display and reports, and the country.

1 Press [Start/Copy].

2 Use [<--] or [-->] to select the preferred language for the LCD display and reports.

Press [Start/Copy].
Wait a second for COUNTRY SELECT* to appear.

Press [Start/Copy].

OTHERS

3 Use [<--] or [-->] to select the country where you are using the fax*.

Press [Start/Copy].
Registration ends and the fax enters standby mode.

* This setting is only available for some countries.

6-6
 FAX-B115/B120/B122/B140 Chapter 6: Appendix

Loading paper
Paper guidelines
• Be sure to load paper of the correct size, weight, and quantity recommended for your fax

• Store all paper wrapped and on a flat surface until ready to use. Keep opened packs in their
original packaging, in a cool, dry location.
• Store paper at 18˚–24˚C, 40%–60% relati ve humidity.
• To avoid paper jams and poor print quality, do not print on damp, curled, wrinkled, or torn paper.
• Use cut-sheet paper only, not paper that comes on a roll.
• Use only paper that has a thickness of between 0.08 and 0.13 mm. Thick paper may damage the
BJ cartridge print head.
• Do not load paper beyond the paper limit mark (>I ) or beyond the tab on the paper guide. Doing so
may cause problems. Also, make sure there are no gaps on either side of the paper stack.

Paper limit mark

Tab

No gaps here

• Let the paper run out before refilling the multi-purpose tray. Avoid mixing new stock with paper
already loaded.
• Do not leave paper stacked in the multi-purpose tray for long periods of time since it may bend or
curl and cause problems.
• Certain environmental conditions, such as extreme temperatures or humidity, can cause some
paper to misfeed in the multi-purpose tray. If you have trouble, feed one sheet at a time.
• Depending on the density of the printed pages, the ink may need time to dry. Within two or three
seconds, the ink becomes smudge-resistant. After drying for several minutes, the ink becomes
water-resistant.
• If your printed page contains a large amount of graphics, the ink on the page may be damp due to
the print density. Leave the page for 30 to 60 seconds to allow the ink to dry. Then remove the
page carefully without touching any surfaces.
• If paper curls after printing, remove it immediately; otherwise paper jams may occur.
• The platen (a roller inside the fax) may become inked if you print data beyond the width of the
page. If this happens, clean inside the fax .

6-7
FAX-B115/B120/B122/B140 Chapter 6: Appendix

Loading paper in the multi-purpose tray

1 Move the paper guide to the left.

2 Fan the stack of paper that you want to feed into the fax. Then tap the edge of the stack on
flat surface to even the stack.

3 Insert the stack into the multi-purpose tray (1), and align the right edge of the stack with the
right side of the multi-purpose tray. Then slide the paper guide snugly against the left edge of
the stack (2).
.
If necessary, remove the document tray when loading paper.

6-8
 FAX-B115/B120/B122/B140 Chapter 6: Appendix

Installing the BJ cartridge

The first time you set up your fax, you have to install the BJ cartridge before you can begin
receiving and copying documents.
For information on replacing the BJ cartridge.

Guidelines
• Use only a Canon BX-3 Black BJ cartridge in your fax.
• Store BJ cartridges at room temperature.
• When the BJ cartridge print head is left exposed, it easily dries out and becomes unusable. To
avoid this, keep the followings:
– Keep BJ cartridges in the packaging until you are ready to use them.
– Never remove the BJ cartridge unless you are going to replace it.
– Keep the cartridge holder in the home position (on the right side of the fax) when you are not
using the fax.
• Replace BJ cartridges after one year of use.

If you need to unplug the fax, wait until it returns to standby mode (time and receive mode displayed on
the LCD). Otherwise the cartridge holder may not be in its home position; causing the BJ cartridge to
NOTE remain uncapped and dry out.

• Store BJ cartridges out of the reach of

children. If a child inadvertently ingests
ink, consult a physician immediately.
• Do not touch the precision components
on the BJ cartridge.

Do not touch these metallic areas.

The ink in the BJ cartridge is difficult to clean up if spilled. Follow the precautions below when
handling the BJ cartridge.
• Carefully remove packaging from BJ cartridges.
• Do not attempt to disassemble or refill BJ cartridges.
• Do not shake or drop BJ cartridges.

6-9
FAX-B115/B120/B122/B140 Chapter 6: Appendix

Installing the BJ cartridge in your fax

When there is no BJ cartridge installed in your fax, PUT IN CARTRIDGE is displayed on the LCD.

1 Make sure the fax is plugged in.

2 Load the paper in the multi-purpose tray

.

3 Open the printer cover by gently pulling it towards you (see p. 6-2).

4 Raise the cartridge lock lever on the cartridge holder

.

5 Remove the BJ cartridge from its package, then remove the orange protective cap and (1)
and tape
. (2)

Discard the cap and tape. Never attempt to reattach them to the BJ cartridge print head.

6-10
 FAX-B115/B120/B122/B140 Chapter 6: Appendix

6 With the label facing outwards, insert the BJ cartridge into the cartridge holder . Lower the
cartridge lock lever until you hear a click to lock the cartridge in place.

The white post (BJ cartridge guide) should be visible through the slot. The BJ cartridge tilts slightly to
the left in the loaded position.

7 Close the printer cover.

If the AUTO TEST PRINT setting is set to ON:
The fax automatically prints a test page.
The fax prints a test page every time you insert a BJ cartridge.

You can turn off automatic test printing by changing the AUTO TEST PRINT setting.

• Do not try to manually move or stop the cartridge holder.

• Do not touch the components shown below or any metal parts.

Ribbon cable Guide rail

Round shaft Circuit board

Testing the fax

After you have assembled the fax, installed the BJ cartridge, and loaded the paper, you can make
sure the fax is printing properly by making several copies of a document .
If you have problems printing.

6-11
FAX-B115/B120/B122/B140 Chapter 6: Appendix

Setting the TEL LINE TYPE

See for the buttons on the operation panel.

1 Press [Function].

Press [Start/Copy] twice.

DATE & TIME

2 Use [<--] or[ [-->] to select TEL LINE TYPE.

Press [Start/Copy].

ROTARY PULSE

3 Use [[<--] or [-->] to select TOUCH TONE

Press [Start/Copy].

R-KEY SETTING

4 Press [Stop].
Setting ends and the fax returns to standby mode.

Dialling through a switchboard (PBX)

A PBX (private branch exchange) is an on-site telephone switchboard.
• If your fax is connected through a switchboard, dial an outside line access number first. Then dial
the rest of the number.
• If you want to dial with automatic dialling, you may have to insert a pause between the outside
line number and the telephone number when you register the number for one-touch or coded speed
dialling.
• When the fax is connected to a PBX or other telephone switching system, you can register the
access type and outside access line number under the [R] button (see p. 6-13). Once you have
registered them, you simply need to press [R] before dialling a fax or telephone number.

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 FAX-B115/B120/B122/B140 Chapter 6: Appendix

Registering the access type and the outside

line access number
See for the buttons on the operation panel.

1 Press [Function].

2 Press [Start/Copy] twice.

DATE & TIME

3 Use [[<--] or [-->] to select R-KEY SETTING.

Press [Start/Copy].

PSTN

4 Use [[<--] or [-->] to select PBX.

Press [Start/Copy].

HOOKING

5 Use [<--] or [-->] to select the access line type for the switching system.
You can select PREFIX or HOOKING.

Press [Start/Copy].

6 If you chose PREFIX in step 5:

Enter the outside line access number (up to 19 digits) using the numeric buttons and then
press [Redial/Pause].

TEL= 123456P

Press [Start/Copy].

7 Press [Stop].
Registration ends and the fax returns to standby mode.

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