The Economic Value of Data
The Economic Value of Data
discussion paper
August 2018
The economic value of data:
discussion paper
August 2018
© Crown copyright 2018
This publication is licensed under the terms of the Open Government Licence v3.0 except
where otherwise stated. To view this licence, visit nationalarchives.gov.uk/doc/open-
government-licence/version/3 or write to the Information Policy Team, The National
Archives, Kew, London TW9 4DU, or email: [email protected].
Where we have identified any third party copyright information you will need to obtain
permission from the copyright holders concerned.
ISBN 978-1-912225-80-4
PU2169
Contents
Executive summary 2
1
Executive summary
Technological change has radically increased both the volume of data in the
economy, and our ability to process it. This change presents an opportunity to
transform our economy and society for the better.
Data-driven innovation holds the keys to addressing some of the most significant
challenges confronting modern Britain, whether that is tackling congestion and
improving air quality in our cities, developing ground-breaking diagnosis systems to
support our NHS, or making our businesses more productive. The UK’s strengths in
cutting-edge research and the intangible economy make it well-placed to be a world
leader, and estimates suggest that data-driven technologies will contribute over £60
billion per year to the UK economy by 2020.1
Recent events have raised public questions and concerns about the way that data,
and particularly personal data, can be collected, processed, and shared with third
party organisations. These are concerns that this government takes seriously. The
Data Protection Act 2018 updates the UK’s world-leading data protection
framework to make it fit for the future, giving individuals strong new rights over
how their data is used.
Over the last few years, the government has taken significant steps to strengthen
the UK’s position as a world leader in data-driven innovation, including by agreeing
the Artificial Intelligence Sector Deal, establishing the Geospatial Commission, and
making substantial investments in digital skills. The government will build on those
strong foundations over the coming months, including by commissioning an Expert
Panel on Competition in Digital Markets. This Expert Panel will support the
government’s wider review of competition law by considering how competition
policy can better enable innovation and support consumers in the digital economy.
1 Centre for Economics and Business Research, ‘The Value of Big Data and the Internet of Things to the UK Economy’ SAS:2016,
2
There are still big questions to be answered. This document marks the beginning of
a wider set of conversations that government will be holding over the coming year,
as we develop a new National Data Strategy.
Data Paper
HM Treasury
1 Horse Guards Road
London
SW1A 2HQ
3
Chapter 1
The economic opportunity
1.2 When it comes to data, however, volume is not the sole indicator of
economic value. Most global data is unstructured, taking the form of
pictures and videos, or the ‘exhaust data’ formed as a by-product of
business. As long as such data is inaccessible for the purposes of analysis, or
is unlinked and unaggregated, its potential value may remain unrealised.
1.3 Just as important as global increases in data has been the significant
advances in data processing technologies over recent years. Cloud storage,
new data science techniques, dramatic increases in processing power and
speed, as well as the further development of Artificial Intelligence (AI) have
all enabled economic actors to unlock new insights from their data assets,
often in the form of trends, patterns and associations.
1.4 This potential to turn data into useful insights is an important factor in
creating economic value, as these insights can be used by decision-makers to
optimise the allocation of resources and develop new capabilities. Research
has shown that firms adopting data-driven decision-making can have 5-6%
higher output and productivity,2 with the European Commission calculating
that “even limited use of big data analytics solutions by the top 100 EU
manufacturers could boost EU economic growth by an additional 1.9% by
2020.”3
1.5 As the OECD has made clear, data-driven innovation can have a significant
impact on well-being, as well as productivity growth.4 Data can be used to
personalise services and improve the consumer experience in areas like
mapping, retail and video/music streaming. And it can form the basis of
1 OECD, ‘Data-driven Innovation: Big Data for Growth and Well-being’ OECD Publishing:2015, page 20
2 Brynjolfsson E and others, ‘Strength in numbers: How does data-driven decision making affect firm performance?’ SSRN:2011
3 ESPC Strategic Notes, ‘Enter the Data Economy: EU Policies for a Thriving Data Ecosystem’ Issue 21:2017, page 1
4 OECD, ‘Data-driven Innovation: Big Data for Growth and Well-being’ OECD Publishing:2015, page 29
4
brand new products across a range of sectors – from unlocking new
healthcare treatments, to enabling smart devices.
1.6 In the public sector, data is playing an increasing role in transforming public
services. This is particularly true in transport, where there has been
significant data-driven innovation. Over the last ten years, Transport for
London (TfL) has led the world in opening transport data free of charge,
including to external app developers. A recent study by Deloitte found that
use of this data now contributes up to £130 million per year to the London
economy, for example through time-saving for Londoners, reduced costs for
TfL, and high-value job creation.5
1.7 Data also plays an essential role in the development of AI and machine
learning, in which a digital programme assumes the role of a decision-
maker. The recent review of AI in the UK, led by Professor Dame Wendy Hall
and Jérôme Pesenti, identified access to data as a key component in the
continued growth of the UK’s AI industry.6 AI in turn holds significant
potential for economic growth, with one estimate suggesting that by 2030,
AI could increase GDP by 10%.7
1.10 Yet the potential value of data can often go unrealised. According to the
ONS, less than 10% of UK businesses use customer relationship
management software to collect, store, and share customer information
within their businesses, and only 6% of businesses use this information for
marketing purposes.10 Some businesses even view data as a liability,
particularly where personal data is concerned, and take steps to severely
curtail access and usage well beyond the requirements of data protection
laws. This can come at significant opportunity cost.11
5 Deloitte, ‘Assessing the value of TfL’s open data and digital partnerships’ July 2017, page 5
6 Hall W and Pesenti J, ‘Growing the Artificial Intelligence Industry in the UK’ October 2017
7 PWC, ‘The economic impacts of artificial intelligence on the UK economy’ June 2017
8 McKinsey Global Institute, ‘Digital Globalization: The New Era of Global Flows’ March 2016, page 10
9 Bauer M and others, ‘The Costs of Data Localisation: Friendly Fire on Economic Recovery’ ECIPE: 2014
10 ONS, see Chart 25 – E-commerce and ICT activity Statistical bulletins, 2016
5
1.11 In certain sectors, this opportunity-cost is particularly marked. Health is one
example of a sector where data holds significant potential economic and
social value, and yet data-driven innovation is only just beginning to emerge.
In 2011, McKinsey estimated the potential value of US health data at $300
billion per year, and yet five years later, they estimated that only 10-20% of
that potential had been realised.12
1.12 Data analytics is still in its relative infancy and in some cases this failure to
recognise the potential value of data may result from a lack of established
use cases or a detailed evidence base. In other cases, the absence of data-
driven innovation may result from a lack of digital capabilities in both the
public and private sectors. This is something the government is seeking to
address through its focus on digital skills and investment in digital
infrastructure, as clearly stated in the government’s Industrial Strategy13 and
recent AI Sector Deal.14
b) Data can generate positive externalities. This means that while data
can reveal new findings and insights if it is aggregated, linked and
analysed, the benefits might not be directly foreseeable and may not
always accrue to the data creator or controller. As a result, valuable
data may be under-exploited or under-shared.
1.14 By obscuring the true economic potential of data, these features can lead to
a mismatch between those who hold potentially valuable data, and those
innovative businesses and entrepreneurs with the skills and inclination to
exploit significant data assets. Only where data is able to flow freely between
economic actors will its true potential value be realised. The government
therefore believes that there would be economic and social value to the UK
in pursuing policies which ensure that those companies who want to
innovate in data have appropriate access to high-quality and well-
maintained data from across the economy.
1.15 In developing this policy position, there are a number of challenges that
government will need to address, not least in ensuring that access to data
occurs in an environment where individuals’ rights in relation to their data
12 McKinsey Global Institute, ‘The Age of Analytics: Competing in a Data-Driven World’ December 2016, p.29
13 HM Government, ‘Industrial Strategy: Building a Britain fit for the future’ November 2017
6
are subject to strong protections. These challenges are explored in the next
section.
7
Chapter 2
Challenges for the data economy
2.2 There are, however, a number of routes available for economic actors
wanting to control or restrict access to data, for example:1
a) Data protection law gives individuals rights over their own personal
data if it is collected by someone other than another individual.
2.3 The Royal Society, amongst others, have argued that the current framework
is unclear, and that this lack of clarity can be a barrier to effective trade and
transfer of data.2 In particular, there have been calls for reform of intellectual
property rights in relation to datasets. The AI review recommended
reforming copyright law to clarify that the right to read published research
also entails the right to mine it for data.3
2.4 Some commentators have advocated for the law to be changed more
fundamentally so that individuals can exercise ownership rights over their
personal data. They argue that this would enable individuals to share in the
revenues that companies have accrued through monetising their personal
data.4
1 The ODI blogs, ‘How Do We Own Data’ August 2016 (accessed 09/05/18)
2 Royal Society and British Academy, ‘Data Management and Use: Governance in the 21st Century’ June 2017, page 32
3 Hall W and Pesenti J, ‘Growing the Artificial Intelligence Industry in the UK’ October 2017, page 49
4 For example, the Financial Times, ‘Digital privacy rights require data ownership’ 2018 (accessed 09/05/18)
8
2.5 This approach may have some advantages, particularly in its clear recognition
that the collection of personal data can be an important enabling feature of
digital business models which monetise user engagement.
2.7 Furthermore, the Royal Society suggest that extending ownership rights to
personal data would ignore the fact that the overall value of a dataset
cannot be divided equally amongst its constituent parts.6 Whilst the supply
of data is a necessary condition for creating economic value, it is not always
sufficient. For example, the personal data of a single individual may not yield
significant economic value when taken in isolation, as it is in the aggregation
and effective use of data that value is often realised.7
2.9 Personal data is also a significant source of economic and social value to
both businesses and consumers. The Boston Consulting Group has estimated
that across Europe, the quantifiable benefit from personal data applications
could reach €1 trillion annually by 2020 – with two thirds of that benefit
accruing to consumers, and one third to businesses.9 This is because
personal data enables firms to deliver personalised goods, services,
5 For example, the MIT’s ‘Solid’ project and the ‘Hub of all Things’ (accessed 09/05/18)
6 Royal Society and British Academy, ‘Data Management and Use: Governance in the 21st Century’ June 2017, page 32
7 In recent position papers on corporate tax and the digital economy the government has discussed how users – through their
engagement and participation with a platform – can create value for certain digital business models. These papers noted that the
supply of data will often form part of this value creation process, although also recognised that the value created by users often
occurs through a broader set of channels than data collection alone. See: HM Treasury, ‘Corporate Tax and the Digital Economy:
position paper’ November 2017
8 See: ICO, ‘Guide to the General Data Protection Regulation (GDPR)’
9 Boston Consulting Group, ‘The Value of our Digital Identity’ Liberty Global: November 2012, page 55
9
recommendations and service improvements, amongst other things which
lead to mutual benefit between buyers and sellers.10
2.12 Under the new data protection laws, consumers will be better able to ‘trade
off’ what is known about them, against benefits like product
recommendations and personalised services. This approach ensures that
individuals retain control of how their personal data is used, while still
allowing innovation to take place. The Information Commissioner’s Office
has the power to levy fines of up to £17.5 million, or 4% of global turnover
(whichever is greater), where firms breach the new data protection rules.
This means that data processing organisations have strong incentives to put
appropriate protections in place.
2.13 This approach should not be seen as a barrier to data-driven innovation, but
an opportunity. By building a strong data protection framework, the
government hopes to build public confidence in the appropriate sharing of
personal data for social and economic means. In the longer-term, giving the
public confidence that their data will be treated carefully by the
organisations they share it with, not being passed on to or otherwise
accessed by third party organisations without their knowledge, is likely to
increase the availability of data available to innovative data-driven
businesses.
2.14 The government also recognises that protecting personal data in this way
will not always be enough, on its own, to prevent social harm. Information
gathered through legal means could still be used for unethical practices, for
example where there is risk of algorithmic profiling or discrimination. This is
just one of the reasons why the government has created the Centre for Data
Ethics and Innovation, which will have a role in ensuring that innovation in
the use of personal and non-personal data remains safe and ethical. The
Department for Digital, Culture, Media and Sport has published an updated
10 For more on this topic, see: Acquisti A and others, ‘The Economics of Privacy’ in the Journal of Economic Literature, volume 52:
2016.
11 The government has previously published a future partnership paper on how to ensure the continued protection and exchange of
personal data between the EU and the UK in light of the UK’s withdrawal from, and new partnership with, the EU (Department
for Exiting the European Union, ‘The exchange and protection of personal data - a future partnership paper’ August 2017). See
also: The future relationship between the United Kingdom and the European Union, July 2018.
10
Data Ethics Framework,12 to give civil servants guidance on the appropriate
use of data in the public sector, and the confidence to innovate with data.
2.16 The UK tops the Open Data Barometer,13 having released over 45,000
datasets.14 The government has committed to “continue the drive for open
data, maintaining [the UK’s] position as the world leader.”15
2.18 Rather than rely on an open/closed distinction, data access should be seen as
a spectrum, with different degrees of data openness. There may be instances
in which it is appropriate to increase access to data, but where, as outlined
above, it is inappropriate for that dataset to be made completely open.
There may also be instances where the government wishes to retain control
of valuable datasets that can be used for commercial purposes, in order to
ensure that a fair proportion of the benefits derived from public data accrue
back to the general public. In these cases, publication of public sector data
under the Open Government Licence may be inappropriate. Given that the
value of data will vary by sector, and given that the circumstances of data
will change with each use case, decisions regarding open data should
therefore be made on a case-by-case basis.
2.19 The government’s role in increasing access to public data is not limited to
simply making data available. Availability is only one aspect of openness, and
the government also has a role to play in increasing the value of data,
through structuring and linking datasets. Where data is personal, the
government recognises the value of effective anonymisation and
aggregation as a route to unlocking new sources of value. And government
12 Department for Digital, Culture, Media and Sport, Data Ethics Framework 2018
13 See: The Open Data Barometer 2016, produced by the World Wide Web Foundation (accessed 09/05/18)
11
takes seriously its role in maintaining and updating datasets over the long-
term, to give businesses confidence about the value of a long-term
investment in data-driven technology.
2.21 In 2016 the Competition and Markets Authority, on the back of their
investigation into the retail banking market, ordered the nine largest banks
in the UK to deliver ‘Open Banking’. This radical intervention, driven forward
by government through regulation (alongside the European Second Payment
Services Directive), required the biggest banks to open-up current account
data to FCA-registered third-party providers in a secure and accessible
format, where individual data subjects made such a request.
2.22 Increasing access to data in this way is expected to have a significant impact
on competition in the future banking market, allowing consumers and small
and medium-sized enterprises (SMEs) to access a range of new and
innovative products that better meet their needs. It is also expected to help
grow the UK’s FinTech sector, and strengthen the UK’s position as a world
leader in financial innovation. The Centre for Economics and Business
Research has estimated that Open Banking may eventually boost UK GDP by
more than £1 billion annually.16
2.23 This approach to the opening of privately-held data has the potential to
transform competition in sectors across the economy. This is not simply true
of consumer data. In transport, the recent Bus Services Act gave ministers
the power to compel private bus operators to release open data relating to
fares, punctuality and real-time location – an approach that could help
spread the success of TfL’s open data policy across the country. A move
towards greater interoperability of data is also considered essential to the
future of the NHS, and was highlighted in the National Information Board’s
‘Personalised Health and Care 2020 – A Framework for Action’.17
2.24 The Data Protection Act 2018 introduced an individual right to data
portability, which may help drive the development of common standards for
interoperability of data, given that data will need to be “ported” in an
accessible format. This may improve access to data and lower the cost of
16 City AM, ‘Open Banking could provide a £1bn boost to the UK economy as banks are forced to compete, says a new study’
February 2018
17 NHS, ‘Personalised Health and Care 2020’ 2014, page 27 (accessed 09/05/18)
12
using it for both consumers and the companies they consent to share it
with. The government will carefully consider how this right operates in
practice across different sectors.
2.25 As part of this the government recently launched a ‘Smart Data’ review in
the Modernising Consumer Markets Green Paper.18 This review will assess
how best to ensure data portability is implemented in a way which supports
consumers to get better deals in regulated markets. It will do this by seeking
to identify those markets where data portability can have the biggest impact
and how regulators can be empowered to introduce transformative changes
for the benefit of consumers.
2.26 The newly-launched Expert Panel on Competition in Digital Markets will also
have a wide remit to consider the important future tools and requirements
for effective competition in the digital economy. This could potentially
include the role of data portability, operability and common standards, for
example, to reduce barriers to switching for consumers in non-regulated
parts of the economy.
2.28 Provided data sharing is safe, ethical and compliant with data protection
laws, the government wants to make it easier for firms to share useful data,
to support growth and innovation. A lack of effective data sharing would
only serve to concentrate power within the hands of a few large businesses,
and stifle the innovation, quality, and value for money that that arises
normally in markets through effective competition and disruption.
2.29 Creating an effective market for non-personal data is therefore likely to form
a key challenge in shaping the future of the data-driven economy. The AI
review recommended that government work with the private sector to
develop standardised, repeatable terms for access to data, building on the
examples of mutually-beneficial data-sharing agreements that are already in
use. These ‘data trusts’ could then be used by small businesses and start-
ups, allowing more ideas to be tested in the market and at scale.
2.30 Clear frameworks for the anonymisation and de-personalisation of data will
also be important in any developed data market. The Information
Commissioner’s Office has undertaken significant work to provide clarity to
firms looking to commercialise personal data through anonymisation, and
the UK Anonymisation Network provides support and information to
18 Department for Business, Energy and Industrial Strategy, ‘Modernising Consumer Markets: Consumer Green Paper’ April 2018,
page 23
19 Hall W and Pesenti J, ‘Growing the Artificial Intelligence industry in the UK’ October 2017, pages 45-46
13
businesses looking to undertake anonymisation of personal data. However,
these resources are not always widely known, and many businesses are still
nervous about the implications and risks associated with anonymisation.
There is therefore a continuing role for public sector bodies and other key
stakeholders in setting out principles for the safe, secure, and effective
anonymisation of personal data, in order to enable effective data sharing.
2.31 The right to portability of data that is enshrined within the GDPR may also
bring potential for greater innovation through data sharing. The voluntary
donation of data for research purposes, for example through the Biobank
project, has previously helped drive research and innovation in socially
beneficial areas such as health. In a similar way, as the CEO of the Open
Data Institute has put it, “the data portability right could lead to more
people making the positive choice to donate data about themselves for good
causes… data portability could provide a mechanism for some charities and
civil society groups to engage people in collective action.”20
20 The ODI blog, ‘Will GDPR and data portability support innovation’ February 2018
14
Chapter 3
Positioning the UK at the forefront
3.2 In recent years, the UK government has taken significant and unprecedented
steps to position the UK as a world leader in data-driven innovation. It has
opened-up and continues to open-up extensive public data assets in key
sectors such as transport and geospatial. It has developed frameworks for
safe, ethical access to data through world-leading initiatives like Open
Banking. And work is ongoing across government, including through the
£10 million Regulators’ Pioneer Fund that was announced at Budget 2017,5
to ensure the UK’s regulatory framework is sufficiently dynamic and flexible
to adapt to the technologies and services of the future.
3.3 The government is also building digital capability across the economy. This
has included significant investment to improve digital education at primary
and secondary levels, as well as making digital skills training for adults a
statutory right from 2020. In higher education, government-backed
initiatives like the Alan Turing Institute have helped set the UK apart as a
world-leading research base for data science and innovation, while
substantial funding for new PhDs and fellowships in AI will help maintain the
flow of world-class talent from our universities.
3.4 The AI Sector Deal is a package of up to £0.95 billion support for the sector,
which includes government, industry and academic contributions. This is
alongside £250 million already allocated for Connected and Autonomous
Vehicles. As part of the AI Sector Deal, £113 million of Industrial Strategy
Challenge Funding has been pledged to support new research programmes
that use AI, data and digital technologies to enhance productivity in the
1 HM Government, ‘Industrial Strategy: Building a Britain fit for the future’ November 2017, pages 36-38
2 HM Government, ‘Industrial Strategy: Artificial Intelligence Sector Deal’ April 2018, page 11
3 Department for Digital, Culture, Media and Sport, ‘Digital Charter’ 2018 (accessed 09/05/18)
4 Department for Digital, Culture, Media and Sport, ‘UK Digital Strategy’ 2017 (accessed 09/05/18)
15
services sector, and to drive innovation in the use of robotics in extreme
environments. To underpin this digital capability, the government is investing
over £1 billion to stimulate the market to build the UK’s next generation of
digital infrastructure.
3.5 The government has committed to working with major public and private
sector data holders to identify barriers to sharing data, and is exploring data
sharing frameworks, such as data trusts, to allow and ensure the safe, fair
and equitable data sharing between organisations. The government has also
announced the creation of a new Digital Framework Task Group, tasked with
developing a roadmap to capturing the opportunities presented by
infrastructure data.6
3.6 The opportunities of data-driven innovation span both the public and private
sector, and government has made significant investments in driving the
digital transformation of the civil service, to ensure there is a skilled body of
civil servants with deep expertise in digital and data-driven technologies.
Work is also ongoing to make better use of public sector data assets, with
the announcement of NHS Digital Innovation Hubs to support the use of
patient data for research purposes, and a Geospatial Commission to unlock
the value of geospatial data in the UK. Government has announced that key
parts of the Ordnance Survey MasterMap will be made openly available –
this release is one of the first projects to be delivered by the new Geospatial
Commission7. The £20 million GovTech Fund announced at Autumn Budget8
will enable businesses and innovators to collaborate with government in
solving public sector challenges, to ensure that the public sector can benefit
from cutting-edge data-driven technologies.
3.8 The government recognises that a key part of any strategic approach to data
is maintaining public confidence in its innovative use. The Centre for Data
Ethics and Innovation will therefore have a crucial role in providing oversight
of the data-innovation landscape, with a responsibility to enable and ensure
safe, ethical and ground-breaking innovation in AI and data-driven
6 HM Treasury, ‘Data for the Public Good – Government Response to National Infrastructure Commission’, July 2018
7 Cabinet Office, ‘Unlocking of government’s mapping and location data to boost economy by £130m a year’, June 2018
9 Department for Business, Energy and Industrial Strategy, ‘The Grand Challenge Missions’, 2018 (accessed 09/05/18)
16
technologies. Roger Taylor has been appointed as the new Chair of the
Centre, and the government has launched a consultation on its remit.10
3.9 Data will also play an important role in consumer markets. The ‘Modernising
Consumer Markets: Consumer Green Paper’11 consults on a number of
consumer and regulatory areas relating to data, and sets out how the
government intends to enable consumers to take advantage of data-driven
innovations, while ensuring their data and privacy rights are protected. The
paper also announced a Smart Data Review, which will look at how data
portability can help consumers to get better deals in regulated markets.
3.10 As outlined above, the potential value of data for businesses raises particular
opportunities and challenges when it comes to competition in the digital
economy. Many stakeholders have expressed concern that the dominance of
a few, key digital companies places significant restrictions on access to data,
with potential adverse effects on competition across a whole range of
sectors. However, data-driven innovation can also facilitate new forms of
competition and disruption in markets that were previously dominated by
only a few incumbents.
3.11 To explore these and other issues further, the government is launching an
Expert Panel on Competition in Digital Markets, chaired by Jason Furman,
Professor of Practice of Economic Policy at Harvard University and former
chief economist to President Barack Obama as 28th Chair of the Council of
Economic Advisors (2013-2017). This panel will consider whether the
competition regime – and pro-competition policy more generally – remains
sufficiently robust to meet the challenges of the emerging digital economy,
and will make recommendations on any changes that may be needed. The
competition implications of concentrations of data among a small number
of firms will be a consideration, and the Panel’s work will inform the
government’s wider review of competition policy, which was announced as
part of the Consumer Green Paper.
Next steps
3.12 There are still big challenges to confront and questions to answer if we are
to take advantage of the UK’s unique strengths and capacity for data-driven
innovation.
3.13 Government has announced the intention to produce a new National Data
Strategy, to unlock the power of data in the UK economy and government,
while building public confidence in its use. The five challenges outlined in
this discussion paper will inform the development of this new strategy.
3.14 This document therefore marks the beginning of a wider set of conversations
that government will be initiating over the next year, through roundtables
and wider stakeholder engagement. These conversations will help inform the
government’s strategic, long-term approach to data, as we seek to take
10 Department for Digital, Culture, Media and Sport, ‘Consultation on the Centre for Data Ethics and Innovation’, June 2018
11 Department for Business, Energy and Industrial Strategy, ‘Modernising Consumer Markets: Consumer Green Paper’ April 2018
17
advantage of the significant opportunities and potential that data holds for
economic growth and well-being in the UK.
Data Paper
HM Treasury
1 Horse Guards Road
London
SW1A 2HQ
18
HM Treasury contacts
This document can be downloaded from
www.gov.uk
If you require this information in an alternative format or have
general enquiries about HM Treasury and its work, contact:
Correspondence Team
HM Treasury
1 Horse Guards Road
London
SW1A 2HQ
Tel: 020 7270 5000
Email: [email protected]