ÑAÏI HOÏC MÔÛ TP.
HCM (OPEN UNIVERSITY)
CHÖÔNG TRÌNH CAO HOÏC VIEÄT – BÆ VEÀ QUAÛN TRÒ KINH DOANH
10 PRINCIPLES EVERY MANAGER
NEEDS TO KNOW ABOUT
PROJECT MAMAGEMENT
Luu Truong Van, M.Eng (AIT) 1
Technical Issues AND People Issues are
Extremely Important
Principles 1-4: Plan
Principles 5-10: Manage
Luu Truong Van, M.Eng (AIT) 2
Principle 1: Clearly define a project goal
Start at the finish and work backwards
Include project manager, team members, end
users
Iterative … Is this what you want?
Should be specific and measurable
Luu Truong Van, M.Eng (AIT) 3
Principle 2: Determine project objectives
At least 1 for each team member
Frequent reminders of what trying to
accomplish
Luu Truong Van, M.Eng (AIT) 4
Principle 3: Establish Checkpoints, Activities,
Relationships & Time Estimates
Develop an action plan
Ask “what if” & “what can go wrong”
questions
Do not lose sight of project goal
Establish needed resources
time, information, who ...
Luu Truong Van, M.Eng (AIT) 5
Principle 4: Draw a Picture of the Project
Schedule
GANTT Chart
bar chart with activities, start/stop, duration, etc
PERT Chart
flow chart showing sequence and dependencies
Luu Truong Van, M.Eng (AIT) 6
Principle 5: Direct People Individually
and as a Project Team
Understand perspective of others
Be open to learning about people
Lessons learned
Expect differences … we all have different
“filters”
Luu Truong Van, M.Eng (AIT) 7
Principle 6: Reinforce Commitment and
Excitement of Project Team
Volunteers
Commitment
Rewards …
Yourcustomer’s satisfaction, learning, grades,
your own
Luu Truong Van, M.Eng (AIT) 8
Principle 7: Keep Everyone Connected
with Project Informed
Regular and frequent
Update plan
Be a good listener
Luu Truong Van, M.Eng (AIT) 9
Principle 8: Build Agreements that
Vitalize Team Members
Conflicts & disagreements are unavoidable
Conflict can be good: implies interest,
energy, unleashes creativity
Several approaches to resolving
Reasoning, logic, negotiation
Luu Truong Van, M.Eng (AIT) 10
Principle 9: Empower All Members of
Project Team
Honesty
Competence
Direction
Inspiration
Luu Truong Van, M.Eng (AIT) 11
Principle 10: Encourage Risk Taking &
Creativity
Express yourself freely
Plan time for thinking, experimenting,
creative behaviors
Luu Truong Van, M.Eng (AIT) 12
Final thought:
“Creative projects do not make for smooth
sailing. The most stimulating and rewarding
projects are somewhat like a roller coaster
ride. You never really know where the dips,
twists, and turns will come. You have to enjoy
the challenge and feel confident I your ability
to stay the ride through to the end. Like the
turtle, project managers make significant
progress only when they stick their necks out.”
Luu Truong Van, M.Eng (AIT) 13
