Telephone Revision
1 Choose suitable words for the telephone dialogue below:
sure message hold afraid this help repeat through
call
Operator: Hello, Frank and Brothers, How can I ______ you?
Peter: This is Peter Jackson. Can I have extension 3421?
Operator: Certainly, please ______ and I'll put you _________...
Frank: Bob Peterson's office, Frank speaking.
Peter: ______ is Peter Jackson calling, is Bob in?
Frank: I'm _______ he's out at the moment. Can I take a _______?
Peter: Yes, Could you ask him to ______ me at 9147 6320. It’s urgent.
Frank: Could you ________ the number please?
Peter: Yes, that's 9147 6320, and this is Peter Jackson.
Frank: Thank you Mr Jackson, I'll make ______ Bob gets your message.
Peter: Thanks, bye.
Frank: Good bye.
2 Correct the sentences which have a grammar mistake.
I’m usually going to work by car.
My boss stays often in luxury hotels.
Could you tell me where is the meeting room?
The committee chose the new Financial Director last Tuesday.
This internet search engine developed without the use of advertising.
Could you me tell where you live?
Have you heard the news? Our competitor went bankrupt!
Employees should be punctual for work in the mornings.
Who you visited when you went to Turkey?
She’s worked in Tokyo for three years.
3-Complete the following conversation with the correct verbs and tenses.
4- Fill in the blanks with the present continuous or simple present .
1. Sarah ___________________________________ (watch) a film in this
moment.
2. I ___________________________________ (study) english every day.
3. We ___________________________________ (play) the guitar on
mondays.
4. My brother ___________________________ (read) the newspaper now.
5. They __________________________________ (go) to the cinema every
Saturday.
6. Peter ________________________________ (clean) the house in this
moment.
7. My sister _____________________________ (speak) with her friend now.
8. We _____________________________________ (eat) an apple every
morning
5. ARE THE FOLLOWING SENTENCES grammatically correct or not? If
not, correct them:
a) What exactly you do in Manpower Ltd?
b) Today they manufacture a range of more than 250 paints and their sales is
constantly growing.
c) Were you working on any projects before you joined Manpower Ltd?
d) So far this year the results are being satisfactory.
e) Unfortunately, the company went bankrupt after it had piled up such a huge
debt.
f) I had been head marketing manager since 2010.
g) I’m going to leading an evaluation seminar in March.
h) They have done some market research before they set up Hammer Press in
2006.
i) By the end of 2060, it will make $1,000,000 from marketing campaigns.’
6-Choose an appropriate response for each question below.
Good afternoon. Can I help you?
A. ? No, I can’t wait any longer, it's very important.
B. ? No, I'm afraid you’ve got the wrong number.
C. ? Yes, I'd like to speak to someone in the marketing department
please.
D. ? Yes, I'll call you back.
Could I speak to Ms. Brown, please?
A. ? No, this is not Ms. Brown.
B. ? Yes, I'll put you through.
C. ? No, please hang up and I’ll call you back.
D. ? Yes, Ms. Brown likes to speak to you.
I'm afraid he's in a meeting and won’t be available for an hour or so.
A. ? Could you ask him to call me back as soon as he’s free?
B. ? I'm afraid you have the wrong number.
C. ? Hang up and I'll call you back.
D. ? OK, I'll wait.
I could ask him to call you back as soon as he arrives.
A. ? Yes, I'll put you through.
B. ? Yes, that’s a good idea. Thank you.
C. ? Hang up and I'll call you back.
D. ? No, I prefer to hang on, it's very important.
