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Maria Carlson Resume

Maria Carlson is a 2021 graduate of Loyola University Chicago with a Bachelor's degree in Supply Chain Management and Marketing. She has relevant internship experience in customer operations, marketing and communications, and event management. Her coursework focused on business statistics, project management, systems analysis, lean management, and operations. She served as the Director of Operations for her sorority chapter where she oversaw communications, events coordination, and meeting minutes. Her technical skills include Microsoft Office, data analysis software, and CRM and marketing automation platforms.

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223 views1 page

Maria Carlson Resume

Maria Carlson is a 2021 graduate of Loyola University Chicago with a Bachelor's degree in Supply Chain Management and Marketing. She has relevant internship experience in customer operations, marketing and communications, and event management. Her coursework focused on business statistics, project management, systems analysis, lean management, and operations. She served as the Director of Operations for her sorority chapter where she oversaw communications, events coordination, and meeting minutes. Her technical skills include Microsoft Office, data analysis software, and CRM and marketing automation platforms.

Uploaded by

api-451897352
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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MARIA CARLSON

Chicago, IL | 317-987-3517 | [email protected] | Online Portfolio


Education
Loyola University Chicago, Quinlan School of Business – Chicago, IL
Bachelor of Business Administration: Supply Chain Management and Marketing, May 2021
GPA: 3.706 – Magna Cum Laude
Relevant Coursework: Business Statistics and Analytics, Project Management, Systems Analysis and Design, Lean
Management, Continuous Improvement, Operations Management, and Marketing Research
Loyola University John Felice Rome Center – Study Abroad Program, Summer 2019, Rome, Italy

Experience
Customer Operations Intern
MoLo Solutions – Chicago, IL July 2020–Present
Key Impact – Accurately and securely transferred 300 customer accounts to new companywide TMS, ultimately maximizing
customer time and overall experience
 Executed daily operations for over $300,000 worth of customers’ shipments using Salesforce to build & schedule data
 Analyzed logistics for shipments and determined efficient methods for pickup and deliveries for 4 customer accounts
 Promptly escalated and handled incidents with shipments

Marketing and Communications Intern


Storage Solutions, Inc. – Westfield, IN Summer 2019
 Worked in Salesforce to draft emails, create newsletters, craft social media posts, and design website pages
 Utilized WordPress to create and publish blog posts while focusing on SEO
 Created content for newsletters and website pages using Adobe Creative Cloud
 Applied marketing automation to plan, manage, coordinate, and measure campaigns

Event Management Intern


Nike Tournament of Champions – Chicago, IL July 2019
 Managed and supported compliance documents for 70 basketball courts
 Monitored check-ins and registration for NCAA college coaches

Leadership
Director of Operations
Kappa Kappa Gamma, Eta Lambda – Chicago, IL 2018–2019
 Revised and approved Chapter Bylaws and Standing Rules to fit Chapter’s needs
 Managed and promoted all internal communications within the Chapter
 Served as chapter liaison to coordinate on-campus events
 Recorded minutes and took attendance of 200 women at Chapter and Council meetings
Skills
 Experience with Excel, Access, NVivo, Qualtrics, R Programming, Tableau, and CRM systems
 Proficient in Salesforce Pardot and Revenova, WordPress, and social media platforms

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