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Training Module by Lab Manager Adc

The document provides an overview of Advance Diagnostic Center's (ADC) training content for staff. It outlines ADC's mission to provide high quality and accurate diagnostic services in a timely manner while maintaining patient care and comfort. It then describes ADC's quality policy and objectives to comply with standards, ensure staff competence, and satisfy patients. Finally, it reviews ADC's various diagnostic services and departments, laboratory classifications, sample types, safety procedures, and the importance of quality control.

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Andleeb Ashraf
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© © All Rights Reserved
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101 views

Training Module by Lab Manager Adc

The document provides an overview of Advance Diagnostic Center's (ADC) training content for staff. It outlines ADC's mission to provide high quality and accurate diagnostic services in a timely manner while maintaining patient care and comfort. It then describes ADC's quality policy and objectives to comply with standards, ensure staff competence, and satisfy patients. Finally, it reviews ADC's various diagnostic services and departments, laboratory classifications, sample types, safety procedures, and the importance of quality control.

Uploaded by

Andleeb Ashraf
Copyright
© © All Rights Reserved
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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TRAINING CONTENT BY

LAB MANAGER ADC


TO ADC STAFF

ADVANCE DIAGNOSTIC CENTER (PVT) LTD.


RANI ANDLEEB ASHRAF
ADC MISSION & VISSION:
VISION: To continue to raise the standards of excellence in medical
diagnostics. We work to achieve and maintain the highest level of patient
care based on proven scientific principles, administered with empathy and
insight.

MISSION: “Our aim is excellent patient care by providing comprehensive,


high quality laboratory testing and patient-focused expert consultation. Our
mission is to safely produce quality results that are accurate, timely and of
highest integrity. We aim for exceptional customer service, continuous
quality improvement that exceeds our client’s expectations.”

Our Objectives: Our Quality Objectives formulated through careful thought


on maintaining standards:

Care: Committed to Excellence in the field of medical diagnostics


offering quality diagnostic services, to ensure effective and efficient
personal care with comfort and a patient-friendly environment.

Quality: ADC is one of the most trusted Medical Diagnostic Centre in


Islamabad. We provide safe healthy operating conditions and
environment consistent with the highest quality standards.

Accuracy: Our Commitment to Accuracy makes us a respected choice


for quality imaging and clinical diagnostics. At ADC, we are dedicated to
assist patient and health care providers to meet the complexities of
modern medicine.
Time: Timely diagnosis can save a life, at ADC we aim to deliver the
medical findings, reports on a real time basis to our patients.
ADC Quality policy
 To comply with ISO-15189 standards at all times;
 To maintain excellence in medical laboratory services using standard
technology;
 To ensure compliance with the statutory and regulatory requirements;
 To ensure adequate resources and staff competence, enabling
effective professional services;
 To complete the laboratory tests and reports the results in an effective
and timely manner;
 To ensure continued patient satisfaction.

ADC SERVICES
 CT SCAN
 MRI
 XRAY
 ULTRASOUND
 EEG/EKG
 NCS
 CHEMISTRY – 4 - 6 HOURS & 10 – 12 HOURS (OUTSOURCE Vary)
 HEMATOLOGY - 4 HOURS
 CLINICAL PATHOLOGY – 4- 6 HOURS
 IMMONOLGY / SEROLOGY
 MICROBIOLOGY 3-5 DAYS
 MOLECULAR BIOLOGY 24-48 HOURS
INTRODUCTION TO QMS (QULAITY
MANAGEMET SYSTEM)

Quality Management System in the ADC is defined based upon 3


objectives as:
Management, operational and support process.

Laboratory management ensures the following:

 There are no activities that could compromise laboratory


performance;
 There are appropriate procedures to ensure ethical practices
and confidentiality of patient information;
 Duties and responsibilities of laboratory personnel are defined;
 Appropriate communication is established within the laboratory.
INTRODUCTION TO LABORATORY:
Classification of medical laboratories The world Health Organization (WHO)
lists four kinds of levels of laboratories based on their biosafety.
 Basic laboratory level I Basic laboratory level I is the simplest kind and
adequate for work with organisms which have low risk to the individual
laboratory personnel as well as to the members of the community. Such
organisms are categorized under Risk Group I by WHO. These
organisms are unlikely to cause human diseases. Example, food
spoilage bacteria, common molds and yeasts.
 Basic laboratory level II Basic laboratory level II is suitable for work with
organisms that predispose to moderate risk to the laboratory worker and
a limited risk to the members of the community. Such organisms are
categorized under Risk Group II by WHO. They can cause serious
human diseases but not serious hazards due to the availability of
effective preventive measures and treatment. Example, staphylococci,
streptococci, entero bacteria except Salmonella typhi and others. Such
laboratory should be clean, provide enough space, have adequate
sanitary facilities and equipped with autoclave.
 Containment laboratory (Level III) Containment laboratory is more
advanced and it is used for work with infectious organisms that present a
high risk to the laboratory personnel but a lower risk to the community.
Such organisms are categorized under Risk Group III by WHO. Example,
Tubercle bacilli, Salmonella typhi, HIV, Yersina and others. The principle
is to remove from the basic laboratory those organisms and activities
which are particularly hazardous. They are easily transmitted through
airborne, ingestion of contaminated food or water and paranterally. Such
laboratory should be a separate room

with controlled access by authorized staff. It should also be fitted with


microbial safety cabinet.
 Maximum containment laboratory (Level 4) Maximum containment
laboratory is intended for work with viruses, which predispose to a high
risk for both laboratory personnel and the community. Such organisms
are categorized under Risk Group IV by WHO. Example, Small pox,
Ebola, Lassa fever and others. Most of these organisms cause serious
disease and readily transmitted from on person 4 to another. These
laboratories are usually a separate building with strictly controlled
access.
SAMPLE TYPES
 Blood (Serum & plasma )
 Fluid
 Tissue
VIALS KNOWLEDGE
 YELLOW TUBE
 GREY TUBE
 EDTA TUBE/ PURPLE
 BLUE TUBE
 ESR/BLACK TUBE
 CULTURE BOTTLES
 CONTAINERS
DEPARTMENT WISE TESTS
CHEMISTRY TESTS
1. ROUTINE CHEMISTRY
2. SPECIAL CHEMISTRY
ROUTINE: Glucose, RFT, LFT , lipid profile , LDH, Sodium, potassium, chloride,
calcium , phosphorus, magnesium, Ck, Ckmb
SPECIAL: Vitamins, Tumor makers (CA 15, CA 19 ETC), Hormones (FSH, LH ,
THYROID, TESTOSTERONE, PROGESTERONE etc. )
HEMATOLOGY TESTS
 CBC
 ESR
 PT
 APTT
 BT, CT

 MALARIA

 BONE MARROW
 FLUID CYTOLOGY
 HB ELECTROPHORESIS
 PROTIEN ELECTROPHORESIS

CLINICAL PATHOLOGY TESTS


 Urine RE
 Stool RE
 H. Pylori Antigen

MICROBIOLOGY TESTS
Culture/identification microorganisms
 From sputum, wounds, blood, urine and other body fluids
 Inoculated in culture media
 Organisms are identified and susceptibility test are
performed  Bacteriology, virology, serology, parasitology
MOLECULAR BIOLOGY
 Covid PCR
 Hep B PCR
 Hep C PCR
 HIV PCR
 GENEEXPERT
MACHINE KNOWLEGDE
 Roche e 411
 Roche c111
 Access 2
 Minividas
 Medonic 51

QUALITY CONTROL & EQAS

”part of quality management focused on fulfilling quality


requirements."
INTERNAL QUALITY CONTROL??
EXTERNAL QUALITY CONTROL??

GENERAL SAFETY KNOWLEDGE


Face mask
Head cover
Shoe cover
Safety goggles
Gown
Gloves
LAB OPERATION & CHAIN OF COMMAND

DR ASIM
MICROBIOLOGIST
He verifies all molecular PCR & Microbiology

DR ATTIKA
HEMATOLOGIST
She verifies all pathology reports

DR TAMOOR
HEMATOLOGIST
He is working Online with ADC & Verify reports also. (VERIFICATION SLOT: 2PM, 6PM, 10 PM)

ANDLEEB ASHRAF
LAB MANAGER + QUALITY MANAGER
Working for 10 hours daily, making sure operation is running smoothly & looking after Lab Operation +
Phlebotomy + Reporting & verification + inventory.

AMIR KHAN
LAB SUPERVISOR
Working for 12 hours, do reporting and Check QC.

OTHERS
ALAM KHAN + HASSAN JALIL + SYED WAQAR
AMIR KHATTAK + ZAFRAN

FAISAL KHAN
PHLEBOTOMY SUPERVISOR
Working for 12 hours, making sure phlebotomy operation is running smoothly

LAB PRIVACY

AUTHORIZED PERSON ONLY

Because in lab, we are dealing with infectious substances like (HIV, TB etc,). Therefore we
don’t allow any outsider to come in lab.
The work that’s done in laboratories is often complex and can easily be impacted by people
who aren’t authorized to be in the lab. Medical labs have a legal and ethical obligation to
protect patients’ confidentiality
STAFF SAFETY
DONING AND DOFFING OF PPE

REMOVE AND DISCARD PPE WHILE LEAVING THE LABORATORY.


Outside of gloves are contaminated! • If your hands get contaminated during glove removal,
immediately wash your hands or use an alcohol-based hand sanitizer • Using a gloved hand,
grasp the palm area of the other gloved hand and peel off first glove • Hold removed glove in
gloved hand • Slide fingers of ungloved hand under remaining glove at wrist and peel off
second glove over first glove • Discard gloves in a waste container
PRACTICAL**
WHY DOFING OFF PPE IS IMPORTANT WHILE LEAVING LAB??
Remember that the outside of all equipment is considered contaminated. That’s why it is
important to doff off PPE properly

WHY ADC??
 Short reporting time
 Fast service
 Meeting all quality standards
 Patient care is our first priority
 All specialized doctors under one roof
 Best services to patient
 MRI 3.5 Tesla
 Best radiology services
 Discounts to Poor people
 Health packages

ISO 15189
AT RECEPTION PRESCRIPTION OF PATIENT
 Age / Gender
 Never miss any test in prescription
 Hormones ( male & female )
 Routine and special tests
 Never charge lipid profile in Random
CODE OF TESTS (BSR, ABs, Ag, st, Ur, hep)

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