Rajesh Ramesh Patel

Project Manager
Phone: (559) 512 0886
Email: [email protected]

PROFESSIONAL SUMMARY:

 Decisive, result oriented IT professional with 9 years of experience in various software

environments delivering projects using the Agile Values, Principles and Practices.
 Strong attention to detail - the ability creates detailed project plans in MS Project that can be used
to monitor / track daily progress.
 Knowledge areas and proficient in at least three of the Knowledge Areas In-depth knowledge of
relevant industry standards and governmental regulations.
 Highly organized, capable of managing constant change in priorities and comfortable in a matrix
management environment.
 Reliable, self-motivated, and focused on high quality delivery of work products and willing to
accept responsibility and accountability.
 Experience with SCRUM, and XP, Waterfall, hybrid Waterfall- RUP, Agile-Scrum and
Waterfall-Scrum.
 Transitioned teams from Waterfall mindset to Agile (Scrum) culture.
 Assist project teams in establishing and improving IT service delivery & serving as SME in
resolving difficult technical issues and participating in key meetings with client and vendors.
 Worked on multiple projects while meeting deadlines, identified project issues as well as
coordinated projects with team and clients.
 Leveraged clients existing Salesforce system for better data visibility and system integration.
 Proficient in requirement gathering, analyzing, and translating business needs to technical
requirements, overall architecture, and design.
 Experience in Project Initiation, Planning, Executing, Monitoring, Controlling and
Implementation activities.
 Extensive experience in coordinating development/design effort, responsible for deliverables,
status reporting to management, issue escalations.
 Experience in Software Application Development Projects that follow the Software Development
Lifecycle (SDLC) methodologies and best practices.
 Experienced in various SDLC methodologies like Agile and Waterfall project management
methodologies. Known for ability to produce high-quality deliverables that meet or exceed
timeline and budgetary targets.
 Extensive knowledge in implementing and leading Scrum, Kanban, and XP (Extreme
Programming) Agile teams.
 Experience working with cross-functional development teams (QA, Developers, Designers,
Analysts, Marketing, etc.) to execute roadmap and bring new functionalities to the product.
 Expert in ALM/Quality Center, JIRA, and SharePoint for Testing, Project Management, and
Defect Tracking.
 Excellent problem-solving skills, coordination, documentation, and project planning.
 Experienced with leading, training, and mentoring team members with product knowledge and
business processes.
  Great communication and interpersonal skills, accustomed to work in a team environment with
tight schedules and capable of working efficiently under pressure, manage multiple project and
cross train sub-ordinates in other functional areas.
 Extensive knowledge of Software Development Life Cycle (SDLC) and knowledge of several
Agile frameworks like SCRUM, XP, TDD, ATDD and Kanban, Agile Framework: SAFE,
Scrum, XP, Kanban, TDD.
 Work with PMO leadership to support project delivery services, annual project selection and
budget allocation, vendor management, and IT resource onboarding.
 Integrate self into client environment in order to effectively lead project teams while building
positive professional relationships with clients and associates. Lead, coordinate, facilitate, and
motivate all associated project resources to gain alignment on project goals and deliverables.
 Define project objectives, requirements, and assumptions necessary to structure a project or
activity. Plan, schedule, and control project activities to fulfill objectives and satisfy project
requirements for clients. Develop and drive integrated project plans, aligning project tactics with
project strategy.
 Work with Product Owners and System Analysis to write user stories, groom backlog using JIRA
and confluence tools and created user stories in JIRA to help track issues and accordingly assign
them to Subject Matter Expert, also tracked these issues on a timely basis and updated stories.
 Identify issues, form hypotheses, and formulate and implement recommendations/solutions
ensuring the client receives the assistance needed to implement the recommendations/solutions.
 Establish, maintain, and lead high performance project teams, serving as the project advocate
within the client organization. Lead risk management within project teams, ensuring appropriate
mitigation and contingency plans.

EDUCATION / CERTIFICATION:

National University, San Diego, CA

 Master of Science in Computer Science 03/2017

PMP Certified

EMPLOYMENT HISTORY:

Toyota, Plano, TX 03/2019 – 06/2021

Project Manager

Project: IP Apps

Responsibilities:
 Managed 3 Scrum teams (onsite and offshore) including Developers, Business Analysts, System
Analysts, Technical Architects, Integration team and the QA team.
 Identified process improvements and works across the organization to continuously improve
overall project management support.
 Involved in all stages of design, development, and deployment of new Java based applications.
 Worked directly with management clients in requirement gathering, documenting and analysis.
 Assisted in designing, building, and maintaining database for java-based applications.
 Contributed towards project management improvement activities as part of the IT project
management team.
 Worked with stakeholders to call out issues and provide solutions to create greater project
efficiencies.
 Utilized Power BI gateway to keep dashboards and reports up to-date with on premise data
sources.
 Reviewed/approved work plan of external service providers or consultancy contracted to
execute project.
 Built and executed project plans while ensuring conformance to established project
management process and methodology.
 Creative, Self-Learner. Open to suggestions for improvement and attitude of continuous
improvement.
 Provided regular updates to the executive management and steering committee about the project
health in terms of scope of work, budget, timeline, quality, risks, strategy, and resources.
 Proven ability to leverage technology to improve business processes, with special expertise in
requirements analysis, database development, debugging, problem solving and user support.
 Created Smartsheet and collaborated with time management tool.
 Experienced in analyzing end-user requirements, presenting to upper management and
supervising cross-functional project teams.
 Implemented, administered, and maintained Salesforce implementation for number of licenses.
 Provided input into 37 weekly stakeholder management reports in one years.
 Developed and implemented strict stakeholder management strategies to ensure successful
project deliveries.
 Managed team meeting to work with stakeholders and understand the applications use.
 Inherited project that was in jeopardy or being lost due to bad design. Through series of actions,
team subsequently delivered outstanding project that was completed on time and met customer's
approval.
 Created and implemented design procedures that increased efficiency, accelerated customer
satisfaction, and slashed error rate.
 Worked on a multi-million-dollar ERP implementation project using Salesforce, SAP, Quadex,
StarLims and other technologies.
 Dedicated to implementing on-site business requirements for application upgrades and converting
the processing of time and attendance system.
 Worked with technical staff to create, interpret, and implement business requirements into
technical specifications.
 Identified, analyzed, reported, and tracked test script issue creation and resolution.
 Effective communication and accurate reporting manage technical expectations and streamlines
development/implementation lifecycles.
 Provided ongoing support with the use of diagnostic skill together with internal skills to identify
root causes for client.
 Configured and setup biometric and ethernet clocks.
 Set up Imports and Exports of hours into the payroll system and accruals into the Time system.
 Managed the Sprint cycles, testing and defect management using TFS tool.
 Managed and oversaw various modules and tracks in the project such as the Contracts &
Entitlements, Helpdesk, Training & Education, Sales, Marketing, Customer Portal and CPQ
(Configure, Price, Quote) modules.
 Worked closely with the Product Owners to finalize the business process flows and groom the
Product backlog.
 Utilized Power Query in Power BI to Pivot and Un-pivot the data model for data cleansing and
data massaging.
 Maintained all important project related documents in SharePoint for accurate version control and
updated them on a timely basis.
 Escalated issues related to sprint planning/ resources/ budget/ project scope proactively to the
PMO and worked on resolving the issues.
  Organized 1:1 meeting with Scrum Masters to train them.

Environment: Agile Scrum, JIRA, MS Visio, Rally, SAS, Tableau, Office 360

John Deere, East Moline, IL 06/2018 – 02/2019

Project Manager

Project: GMSR (Global Market Share Reporting)

Responsibilities:
 Facilitated Project Planning, daily Stand-Ups, Reviews, Retrospectives, Sprint and Release
Planning, Demos, and other activities as needed.
 Working closely with the Development Manager to manage the day-to-day work of the
development team whose work is organized into iterations.
 Ran Scrum ceremonies, assisted with creation and administration of user stories and tasks,
coordinated meetings with various stakeholders to drive the project forward and provide weekly
executive status reports.
 Tracked and communicated team velocity and sprint/release progress.
 Understood the overall product roadmap as articulated by the product owner and translated
roadmap into team specific release planning and sprint planning, drove the development of
product roadmap.
 Designed and developed Power BI graphical and visualization solutions with business
requirement documents and plans for creating interactive dashboards.
 Performed as SCRUM Master for 4 simultaneous teams; facilitated daily SCRUM meetings/calls.
 Identified Current Processes and Impacted Applications and Processes.
 Conducted Sprint refinement and Planning Sessions.
 Provided Agile Training and developed supplemental processes to aid the improvement of sprint
velocity.
 Developed an in-house custom application on the Salesforce.com platform, providing a company
sales document processing solution.
 Collaborated and ensure stakeholders representation on cross-functional business opportunities.
 Facilitated 2-week sprint cycles and coach the development team by use of Smartsheet and
incremental delivery methodology to automate the testing and to provide continuous delivery.
 Coached the team to collaborate with other scrum teams following the SAFe framework.
 Worked with the Scrum team to identify the bottlenecks and to remove the impediments and
increase the velocity of product delivery.
 Adopted and applied SAFe principles.
 Increased sprint velocity by 40% by implementing concrete definitions for each sprint cycle.
 Facilitated Sprint Planning, Daily Scrum, Sprint Retrospective, Sprint Review, and Product
Backlog Refinement meetings.
 Tracked burndowns/burnups throughout the sprint and release.
 Coached teams to use improvement experiments from their retrospectives.
 Coached teams on the rules of Scrum, guided teams to self-organization, continuous
improvement, and cross-functionality.
 Removed impediments affecting the teams.
 Coached the Product Owners in understanding and practicing agility.
 Used JIRA to plan, track and release software.
 Coordinated all phases of the project life-cycle, including requirements gathering and analysis,
budgeting and planning, design, development, testing, and implementation.
  Managed teams of employees and contractors on projects and responsible for all project
deliverables, budget, and schedule. Responsible for estimations, client interactions, portfolio
meeting and scheduling bugs for releases.
Environment: Agile Scrum, JIRA, MS Visio, Rally, SAS, Tableau, Office 360

Wells Fargo, Phoenix, AZ 08/2015 – 05/2018

Project Manager

Responsibilities:
 Worked with Smartsheet and developed efficient method to track user stories.
 Project managed +$1M First Data partner product launch budget through stakeholder
management and documentation.
 Managing program/project communication, created program/project metrics, communicated the
program/project status with team members, product owner & project status.
 Managing a portfolio of projects with teams from various departments such as circulation, digital,
billing, marketing, and operations.
 Supported team tasks by researching identity and access management tools, industry best
practices, developing use cases and business rules, documenting research findings as deliverables
to the customer and created presentation slide decks for team and customer use.
 Developed custom user interface and business applications on the Salesforce.com platform.
 Identified, researched, realized, investigated, analyzed, defined, and documented business
processes and use case scenarios.
 Prepared monthly status reports and present formal briefings to department heads.
 Involved in managing data modeling project from logical design and implementation of Sybase
database.
 Prepared detailed design documents to translate business process effectively for developers and
product managers using MS Visio.
 Developed user documentation for all the application modules. Also responsible for writing test
plan documents and unit testing for the application modules.
 Gathered system requirements and developed detailed design documents for all major release and
maintenance release.
 Responsible for requirements gathering, gap analysis, preparation of current-state and future-state
process documents, functional design documents, test plans, test scripts and testing.
 Used Agile/Scrum methodology for gathering requirements and organized user stories workshop.
 Documented User Stories and facilitated Story Point discussions.
 Conducted interviews with various business users to collect requirement and business process
information using MS Visio, Requisite Pro.
 Conducted financial analysis of outstanding capital; providing capital transaction
recommendations
 Consolidated financial statements and capital position for the Financial Crisis Management
Plan.
 Created screen mockups and end-to-end process workflows using Visio for new enhancements.
 Produced performance reports and implement changes for improved reporting.
 Analyzed business requirements and developed Use Cases, Use Case Diagrams, Sequence
Diagrams and Activity Diagrams.
 Maintained major release documents on SharePoint.
 Worked with front to back office, fund managers, financial advisors, and technical team
members.
 Acted as liaison between Mortgage Fund Manager and borrowers.
  Utilized Power BI gateway to keep dashboards and reports up to-date with on premise data
sources.
 Worked with business line and external data providers to develop a suite of exposure
management reports for the bank's Loan Portfolio and Credit Default Swap hedge book.
 Extensively involved with the trading activities of credit derivatives, credit default swaps, interest
rate derivatives, Fx derivatives, equity derivatives and commodity derivatives; and futures
including commodity futures contracts and financial future.
 Collaborated in building a business analysis process model using Rational Rose, Requisite Pro,
and Visio.
 Provided key initiatives in working with users in defining project and system requirements.
 Defining Software Development Lifecycle (SDLC) and planning the entire process using MS
Project.
 Helped QA team to create and perform UAT and responsible for user acceptance testing (UAT)
of the final product.
 Prepared the traceability matrix in MS Word for Requirement gathering and MS Excel for testing
and imported to Quality Center for the application.

INTAS Inc., India 06/2013 – 07/2015

Project Manager (Level - I)

Responsibilities:
 Conducted Joint Application Development (JAD) sessions to elicit business and system
requirements.
 Assisted and executed full traceability among all artifacts throughout the software development
life cycle (SDLC).
 Responsible for gathering and analyzing Business and system functional requirements.
 Understanding and translating Business needs into Business Requirement Specification (BRS)
and System Requirement Specification (SRS) documents.
 Collaborated with Finance, Compliance departments on a regular basis.
 Prepared vision document for defining the scope of the project and the various functional and
non- functional requirements involved in it.
 Collaborated with internal clients for current and future module configuration upgrades and/or
implementation.
 Led and participated in configuration meetings.
 Involved in various stages of code conversion in Workbench including Development, Testing,
Stage and Production.
 Analyzed Portfolio Risk and Market risk of trading. Prepared and documented Use-Cases using
UML based on requirements gathered from stakeholders.
 Played a key role in User Acceptance Testing (UAT), and implementation of the systems.

TECHNICAL SKILLS:

SDLC Methodologies: Agile-Scrum, Waterfall-Scrum, Waterfall-RUP, Scrum, Kanban, SAFe,

Scrumban, Lean-Agile Mindset, Waterfall, RUP, ATDD, TDD, Continuous Integration(CI)/Continues
Delivery(CD)Continuous Testing, Pairing and Automated Testing
Business Skills: E-commerce, Change Management, Impact Analysis, JAD Sessions, Interviews, SWOT
analysis, Project Planning, Project Scheduling, and Project Budgeting
Modeling Tools: Rational Rose, MS Visio, Mockup Screens
Project Management Tools: JIRA, Rally, TFS, Jenkins, Confluence, Stories Onboard, MS Project,
MS SharePoint Server, MS Office, Smartsheet
Testing Tools: HP QC v10.0, HP ALM V11.5, Load Runner, Fiddler, Post Man
Technologies: HTML, CSS, Java Script, C#, Java/J2EE, Node JS, SQL, Pl/SQL, DevOps, Guidewire,
Duck Creek, P8, Mainframes, Business Intelligence(BI)/Business Warehouse(BW)/ Business
Objects(BO), web services, Sonar, Splunk