FP-2000C / FP-2100C / FP-2200C

Thermal Printer User’s Manual

FUJITSU ISOTEC LIMITED.

KA02092-Y862,05
 Notes on use

 All the company names and product names mentioned in this document are the
trademarks or registered trademarks of their respective companies.
 This document is subject to change without notice.
 Unauthorized reproduction or copying of this document, whether in part or in
whole is prohibited.
 Although we have made every effort to ensure accuracy in creating this document,
if you find any discrepancies such as unclear locations or wrong or missing
descriptions, please make inquiries with the dealer where you purchased the
product.
 Please be aware that we cannot be held liable in any way for the effects of
operating this product in accordance with this document or damages caused due to
negligence.
 We cannot accept any responsibility for damage caused by this product being used
inappropriately, being used without following the stipulations of the manual, or
being repaired or altered by third parties other than our company or parties
specified by our company.
 We also cannot be responsible where problems occur due to optional parts other
than official products or specified items or expendable items being attached.

About the open source software used by the FP-2000/ FP-2100/FP-2200

The FP-2000 / FP-2100 / FP-2200 uses open source software licensed under the
GNU GPL, LGPL, BSD License, and similar licenses. The full text of the licenses
that apply to this software is stored in the following folder.
Drive name : \Manual
License.txt

The source code for software that is permitted to be used under the GNU GPL,
LGPL, or another license that requires the source code to be provided can be
provided at cost on request for a period of 3 years after the product has shipped. If
you would like the source code, contact the following.
Contact details : [email protected]
 How to Use This Product Safely
 Using This Document
This document contains important information for using the product safely.
Carefully read and understand this manual before using the product.
After reading this manual, store it with care at a place where it can be found at
any time, such as near the product.
 Using Recycled Parts

In consideration of the environment, some recycled parts have been used in

this product.

 High Safety Usage of This Product

This Product is designed, developed and manufactured as contemplated for

general use, including without limitation, general office use, personal use,
household use, and ordinary industrial use, but is not designed, developed
and manufactured as contemplated for use accompanying fatal risks or
dangers that, unless extremely high safety is secured, could lead directly to
death, personal injury, severe physical damage or other loss (hereinafter
"High Safety Required Use"), including without limitation, nuclear reaction
control in nuclear facility, aircraft flight control, air traffic control, mass
transport control, medical life support system, missile launch control in
weapon system. You shall not use this Product without securing the
sufficient safety required for the High Safety Required Use. If you wish to
use this Product for High Safety Required Use, please consult with our sales
representatives in charge before such use.

 Export Control

This manual contains technology which is subject to the Foreign Exchange

and Foreign Trade Law of Japan. This manual should not be exported or
transferred to foreign countries in any form or method, or released to anyone
other than the residents of Japan prior to obtaining applicable license from
your local government or authorities and/or the Ministry of Economy, Trade
and Industry of Japan in accordance with the above law.

-i-
 Warning
This is a class A product of Electromagnetic Interference (EMI)
standard. In a domestic environment this product may cause radio
interference in which case the user may be required to take adequate
measures.

For United States Users

Federal Communications Commission
Radio Frequency Interference Statement
Warning
This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses and can radio frequency
energy and, if not installed and used in accordance with the instruction manual, may
cause harmful interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference in which case the user will be
required to correct the interference at his own expense.

- ii -
 Declaration of Conformity

FCC Compliance Statement

This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions:
(1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause
undesired operation.

Note:
This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at his own
expense.

FCC CAUTION
Changes or modifications not expressly approved by the party responsible for compliance could
void the user’s authority to operate the equipment.

RF Exposure Compliance
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled
environment and meets the FCC radio frequency (RF) Exposure Guidelines. This equipment has
very low levels of RF energy that are deemed to comply without testing of specific absorption
rate(SAR).

- iii -
Canadian Compliance Statement
This device complies with Industry Canada’s licence-exempt RSSs. Operation is subject to the
following two conditions:
(1) This device may not cause interference; and
(2) This device must accept any interference, including interference that may cause undesired
operation of the device.

Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio exempts
de licence. L’exploitation est autorisée aux deux conditions suivantes :
1) l’appareil ne doit pas produire de brouillage;
2) l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est
susceptible d’en compromettre le fonctionnement.

Note:
This Class A digital apparatus complies with Canadian ICES-003.

Remarque concernant les utilisateurs au Canada Avertissement:

Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.

RF Exposure Compliance
This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment
and meets RSS-102 of the IC radio frequency (RF) Exposure rules. This equipment has very low levels
of RF energy that are deemed to comply without testing of specific absorption rate (SAR).

Cet équipement est conforme aux limites d’exposition aux rayonnements énoncées pour un
environnement non contrôlé et respecte les règles d’exposition aux fréquences radioélectriques (RF)
CNR-102 de l’IC. Cet équipement émet une énergie RF très faible qui est considérée conforme sans
évaluation du débit d’absorption spécifique (DAS).

- iv -
 在中国使用时的注意
警告
此为 A 级产品。在生活环境中，该产品可能会造成无线电干扰。在这种情况下，可能需要用户
对干扰采取切实可行的措施。

电子信息产品安全使用期限

这标记是按照 2006 年 2 月 28 日公布的[电子信息产品污染控制管理办法]

以及 SJ/T11364-2006[电子信息产品污染控制标识要求]在中国销售的电
子信息产品的环保使用期限。如遵守关于这产品的安全或使用上的注意，
在这期限内(从生产日期起算)不会因产品中的有害物质漏到外部、或发生
突然变异，而引起环境污染和对人体或财产的重大影响。

产品中有毒有害物质或元素的名称及含量
有毒有害物质或元素
部件名称 铅 汞 镉 六价铬 多溴联苯 多溴二苯醚
(Pb) (Hg) (Cd) (Cr(VI)) (PBB) (PBDE)
机械单元 × ○ ○ ○ ○ ○
电源适配器 × ○ ○ ○ ○ ○
印刷电路组件 PCA* × ○ ○ ○ ○ ○
*：* 印刷电路组件包括所有印刷电路板 (PCB) 及其各自的离散组件、IC 和连接器。

○：表示该有毒有害物质在该部件所有均质材料中的含量均在SJ/T11363－2006规定的限量
要求以下。
×：表示该有毒有害物质至少在该部件的某一均质材料中的含量超出SJ/T11363－2006规定的
限量要求。

Notice
The contents of this manual may be revised without prior notice.
No part of this manual may be reproduced in any form without permission.

© 2017 FUJITSU ISOTEC LIMITED

-v-
Safety Precautions

 Warning Marks
This document uses the following warning marks in order to ensure safe
and correct use of the product and to prevent any harm or damage to you or
to others.

Warning Caution
Used for instructions intended Used for instructions intended to
to alert the user to the risk of alert the user to the risk of injury
death or severe injury should or material damage should the
the product be used improperly product be used improperly without
without paying attention to this paying attention to this mark.
mark.

Graphic Symbols Used and their Meanings, with Examples

The symbol alerts the user to warnings and

cautions. The specific meaning of the symbol is
determined by the design contained within the
triangle (in this example, caution for electric
shock).

The symbol alerts the user to actions that must

never be carried out (prohibited action). The
specific action that is prohibited is indicated inside
or to the side of the circle (in this example,
disassembly is prohibited).
The symbol alerts the user to actions that must
necessarily be performed. The specific action is
indicated by the design contained within the circle
(in this example, the power plug must be removed
from the outlet).

- vi -
 Warning
Only the AC adapter specified by FUJITSU ISOTEC may be
used with this printer. Using any other AC adapter carries
the risk of fire and electric shock.

When connecting the drawer kick cable, do not use any

method not specified in the instruction manual. This may
result in fire or electric shock.

Do not place metals or vessels containing water, such as a

vase, flower pot or cup on the top of, or near the product, or
pour water on it.
This may result in electric shock or fire.

- vii -
Do not place this product in places with high humidity, dust,
smoke or bad ventilation, or in places with fire hazards. This
may result in electric shock or fire.

When connecting the AC adapter, do not use voltages

outside the range indicated on the adapter. In addition, avoid
using multiple cords connected to one outlet. This may
result in electric shock or fire.

Do not insert or remove the power plug using wet hands.

This may result in electric shock or fire.

Do not scratch or tamper with the power cable.

Placing heavy objects on the power cable, pulling it, bending
it forcibly, twisting it, or tampering with it can damage the
power cable and result in fire or electric shock. Do not insert
or drop foreign matter, such as metals or combustible
materials, into the product from its aperture. This may result
in fire or electric shock.

- viii -
In case of emergency involving heat, smoke or acrid fumes
occurring, immediately turn off the power switch, and
remove the power plug from the outlet. Request the sales
company (or maintenance service center) for repair after
confirming the smoke has gone. Users must under no
circumstances whatsoever try to repair the product due to
the dangers involved. Using the product in the abnormal
state without taking any corrective action may result in fire
or electric shock.
If any foreign matter (such as a piece of metal or water or
other liquids) enters the product, immediately turn off the
power switch and remove the power plug from the outlet.
Afterwards, contact the sales company (or maintenance
service center). This may result in fire or electric shock if no
action is taken. When the product is dropped, or if the cover
or some other part is damaged, turn off the power switch,
and remove the power plug from the outlet. Afterwards,
contact the sales company (or maintenance service center).
Using the product without take any corrective action may
result in fire or electric shock.

When inserting the power cable into the AC adapter to

connect the product, be sure to confirm that the product power
switch has been turned off. Also, when inserting it into the
outlet, confirm that the AC adapter is properly connected to
the product. Not doing so result in electric shock.

In order to prevent any hazards from the vinyl bag that

packages this product, please place it out of the reach of
children.
In case of any accident with the bag, please consult a doctor
immediately.

If any dirt is found on or around the metal pins of the power

plug, wipe it off using a dry cloth. Not doing so may result in
fire.

Do not alter the product in any way. For internal check or

repair, please request the sales company (or maintenance
service center). There are high voltage parts and sharp
parts inside which can cause electric shock or injury.

- ix -
 Caution
Do not place heavy objects on the product.
This may destroy the balance and cause the product to fall
over or down, resulting in injuries.
Do not locate the product on a place with severe vibration, or
on an unstable or inclined surface. The product may fall over
or down, resulting in injuries.
Do not leave the product in high-temperature locations, such
as directly under the sun or near a heater, for long periods of
time. High temperature may cause the cover or other parts to
be heated, deformed, or melted, and the temperature inside
the product may also rise, resulting in fire.
Do not open the cover of the print section of the device and
insert any objects including your fingers during or
immediately after use. This may result in injury or burns.
Do not touch the print head or motor during or immediately
after printing.
This may result in burns.
During printer operation, do not touch the movable parts, such
as gears or cutters. Touching movable parts may result in
injury.
Do not touch the cutter blade.
As there is a cutter at the paper exit, do not attempt to insert
your hands inside it at any time, whether or not the printer is in
operation.

Do not open the cover of the print section of the device and
touch the print head during or immediately after use., This
may result in injury or burns.

Do not touch the cutter blade.

As there is a cutter at the paper exit, do not attempt to insert
your hands inside it at any time, whether or not the printer is
in operation.

-x-
When shifting the product, be sure to remove the power plug
from the outlet. In addition, also remove the connection
cable, etc. Pay adequate attention to your feet while
performing the operation.
Scratching the power cable may result in electric shock
or fire, and injuries may also be caused if the product
falls over or down.
When removing the power plug, instead of pulling the
electric cord, be sure to remove it by gripping the power
plug.
If the power cable is pulled, the core of the electric cord may
become exposed or broken, resulting in fire or electric
shock.
When the weather conditions indicate a chance of a lighting
strike, be sure to remove the power plug from the outlet for
safety.
Not doing so may result in fire.
When not using the device for a long time, be sure to remove
the power plug from the outlet for safety.
Not doing so may result in fire.

Firmly insert the power plug into the outlet.

An improper connection may result in fire or electric
shock.
Keep the cables for this product and the peripheral units
out of reach of children. There is a risk of a child
accidentally wrapping a cable around his or her neck and
suffocating.

- xi -
The device with a Bluetooth specification in this product
includes a Bluetooth communication function.
You may not be able to use this product as a result of the
radio laws in various countries.
The radio laws are determined separately by each country
and their content will differ depending on that country.
Therefore, this product can only be used in countries where
it has been certified.
We cannot accept responsibility for any trouble or damage
caused by using this product in countries where it is not
authorized under the radio law.
Please contact us if anything is unclear.

Wireless equipment
The Bluetooth specification product includes receiver
wireless equipment conforming to telecommunication
carrier technical standards.
Equipment name : MBH7BTZ42A
Authentication number: 001-A00551

FCC ID : SQK-MBH7BTZXXC2
IC ID : 337L-MBH7BTZXXC2

Frequencies used
This product can use "2.400GHz-2.4835GHz" within the 2.4
GHz band, but this bandwidth may be used by other wireless
devices.
In order to prevent radio interference with other wireless
devices, use in accordance with the following items.
This wireless device uses the 2.4 GHz band, with an
interfering distance of 10 m.

- xii -
Notes on use related to the Bluetooth specification
The frequency band used by this product is operated by
intra-facility radio stations (radio stations requiring a
license) for mobile unit identification in industries such
as microwave ovens, science and medical devices, and
specified low power radio stations and amateur radio
stations (radio stations requiring a license).
1) Before using this device, confirm that there are no
intra-facility radio stations for mobile unit identification,
specified low power radio stations, or amateur radio
stations nearby.
2) In the unlikely event of this device sending out harmful
radio interference to intra-facility radio stations for
mobile unit identification, promptly change the frequency
used or stop sending out radio waves, contact your
dealer and discuss procedures for interference
avoidance.
3) If any other issues occur, such as incidents of this device
sending out harmful radio wave interference to specified
low power radio stations for mobile unit identification or
amateur radio stations, please inquire to your dealer.

- xiii -
 Table of Contents

1. Appearance and Name of Components ·············································· 1

1-1. Names of Components······················································· 1
1-2. The explanation of Symbols on the printer ······························ 2
1-3. Package Contents ···························································· 4
2. AC Adapter ··············································································· 5
3. Paper Specifications ···································································· 6
3-1. Paper Width ···································································· 6
3-2. Paper Thickness ······························································ 6
3-3. Paper Roll ······································································ 6
3-4. Recommended Thermal Paper ············································· 7
4. Preparation ··············································································· 8
4-1. Connecting the Interface Cable (to the printer) ························ 9
4-2. Connecting the Interface Cable (to the PC) ··························· 14
4-3. Connecting the Drawer Kick Cable ······································ 17
4-4. How to Install the Paper Guide Cover ······························· 18
4-5. Connecting the AC Adapter and Cable ································· 20
4-6. Removing the AC Adapter ················································ 22
4-7. Installing the Printer························································ 23
4-8. Power On ····································································· 26
4-9. Installing the Printer Software ··········································· 27
5. Inserting Paper ········································································· 28
5-1. Opening the Top Cover ···················································· 28
5-2. Paper Width Setting (Width: 50mm/58mm/80mm) ··················· 30
5-3. Attaching the Separator ··················································· 31
5-4. Setting the Paper ··························································· 32
5-5. Closing the Top Cover ····················································· 35
6. Control Panel ··········································································· 37
6-1. Control Panel ································································ 37
6-2. Error Indications ···························································· 38
7. Paper Jam Prevention and Removal ··············································· 41
7-1. Paper Jam Prevention ····················································· 41
7-2. Paper Jam Removal ························································ 41
8. Troubleshooting ········································································ 42
 8-1. Problems at Power-on and Other Errors ······························ 42
8-2. Cutter Problems ···························································· 42
8-3. Printing Problems ··························································· 43
9. Special Mode (Test Print, Setup Menu...) ·········································· 44
9-1. Test Print ···································································· 44
9-2. Changing the Setup ························································ 47
9-3. Setup Settings ······························································ 59
9-4. HEX Dump···································································· 68
9-5. Command Trace····························································· 69
9-6. Sample Print ································································· 70
10. Regular Cleaning ······································································ 73
10-1. Cleaning Paper Holder and Paper Transport ························· 73
10-2. Cleaning the Platen Roller ··············································· 74
10-3. Cleaning the Thermal Head ·············································· 75
10-4. Cleaning the Cutter Blade and Frame································· 76
11. Interface ··············································································· 81
11-1. Serial Interface ···························································· 81
11-2. USB Interface ······························································ 85
11-3. Powered USB Interface ·················································· 85
11-4. LAN Interface ······························································ 86
11-5. Bluetooth Interface ······················································· 89
11-6. Drawer Kick Connector ·················································· 92
11-7. Power Specifications ····················································· 94
12. Specifications ········································································· 95
12-1. General Specifications ··················································· 95
12-2. Cutter Specifications ····················································· 99
12-3. Paper Roll Supply Specifications ······································· 99
12-4. Interface Specifications ·················································· 99
12-5. Environment Specifications ··········································· 100
12-6. Reliability Specifications ··············································· 101
13. Usage Precautions ································································· 102
13-1. Paper Related Precautions ············································ 102
13-2. Cutter Related Precautions ··········································· 103
13-3. Barcode/2D Code Printing Precautions ···························· 103
13-4. USB Interface Usage Precautions ··································· 104
13-5. LAN Interface Usage Precautions···································· 104
13-6. Installation Precautions ················································ 105
13-7. Modular Type Connector Usage Precautions ······················ 105
This document describes as an example the "FP-2200". Please replace the relevant
details when reading, if the other printers is in use.

1. Appearance and Name of Components

1-1. Names of Components

Top Cover Release Lever

Control Panel
Power Switch

• Top Cover
Opens to replace paper.
• Release Lever
Used for opening the top cover.
• Power Switch
Turns the printer power ON/OFF.
• Control Panel
Contains switches for operating the printer and lamps that indicate the printer
status.

− 1/105 −
1-2. The explanation of Symbols on the printer

• Power Switch
Turns the printer power ON (Printable Condition)/ stand-by (Power standby
Condition).

ON Stand-by

• Cutter
Do not touch the cutter blade.
As there is a cutter at the paper exit, do not attempt to insert your hands inside it
atany time, whether or not the printer is in operation.

• Thermal Head
Do not open the cover of the print section of the device and touch the print
headduring or immediately after use. This may result in injury or burns.

Thermal Head

Cutter

− 2/105 −
・Direct Current
This symbol indicates "Direct Current".

・Alternating Current
This symbol indicates "Alternating Current".

− 3/105 −
1-3. Package Contents

Rubber Feet
Quick Start Guide Thermal Paper
(For vertical installation)

Separator AC Adapter Power Cable set

* To remove this part from * The AC Adapter is not * Depending on the
the packing box, access it supplied in some cases, specifications.
from the beneath the
depending on the printer
partition board.
model, region,etc.

USB Interface Cable Paper Guide Cover

* Use to connect the printer
and PC.

− 4/105 −
 2. AC Adapter

Only use the AC adapter specified below.

Item No. Remarks

Input : 100 to 240V, 50-60Hz, 1.5A
AC Adapter KA02951-0170
Output : 24V ,2.5A

Warning: Only use authorized AC adapters.

Warning: Do not use any other bundled AC adapter other than designed
for this printer.

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 3. Paper Specifications

Only use the thermal paper roll specified below.

3-1. Paper Width
• 80mm paper 80mm−01.0

• 58mm paper 58mm−01.0

• 50mm paper 50mm−01.0

3-2. Paper Thickness
• 53 - 85μm
3-3. Paper Roll
• Outside diameter: φ83mm or less
• Core diameter: φ12±0.5mm (inside) / φ18±0.5mm (outside)
• Printing surface: outer surface of the roll
• Treatment of end of paper: The roll paper must not be glued to the core.
The end of the paper must also not be folded
back.

Caution: Do not use rolls that have rough sides or sides from which
pieces of paper extrude. Such paper may cause unstable
paper feeding, resulting in printer trouble.

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3-4. Recommended Thermal Paper

Manufacturer Product Quality Characteristic Paper Density

Name Thickness
Oji Paper Co., Monochrome thermal paper
PD160R 75μm 100%
Ltd. (high-grade preservation type )
Monochrome thermal paper
PD190R 75μm 100%
(mid-grade preservation type )
Nippon Paper Monochrome thermal paper
TF62KS-E 85μm 100%
Industries (normal type)
Co., Ltd. Monochrome thermal paper
TF60KS-E 75μm 100%
(normal type)
Monochrome thermal paper
TF50KS-E 65μm 100%
(normal type)
Monochrome thermal paper
TP48KR-Y 53μm 100%
(normal type)

Caution: Using non-recommended paper may cause printer head

damage, bad printing quality, etc.

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 4. Preparation
No printer cable is provided with the product. Obtain a printer cable suitable for
the product interface. If you have any question, consult your dealer. Before
connecting or disconnecting cables, make sure of the following:
(1) The power to the printer and all other devices connected to the printer is
turned off.
(2) The AC adapter power cable has been unplugged from the outlet.

Caution: Turning off the power switch on the printer is necessary when
drawer cable is connected to the printer.
Caution: When connecting cables or moving the printer, hold the
middle part of the printer cover on both sides. Holding the top
cover may cause it to open.

Top Cover

Middle Cover

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4-1. Connecting the Interface Cable (to the printer)

4-1-1 USB interfaces

USB Interface Cable Type-B

* Connect the printer to a PC through this connector.

Power Connector USB Interface

Type-B Connector

Drawer Kick Connector

Direct Current
(This symbol indicates "Direct

Caution: Do not connect both the other interfaces and USB interfaces at
the same time.

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4-1-2 Powered USB interfaces

Powered USB Interface Cable

* Connect the printer to a PC through this connector.

Powered USB Interface

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 4-1-3 Serial interfaces

Serial Interface Cable

* Use the screws to secure it in place after connection.

< In the case of a 25-pin serial interface >

Serial Interface
< In the case of a 9-pin serial interface > Connector

Caution: Do not connect both the other interfaces and serial interfaces at
the same time.
Caution: When connecting the product using a 9-pin serial interface, do
not install it vertically.

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4-1-4 LAN interfaces

LAN Interface Cable

LAN Interface
Connector

LED

Warning: Do not connect the drawer kick cable and the general public
line to the LAN connector.
Caution: When connecting the LAN cable overhead wire outdoors, be
sure to connect it via another type of equipment for which
surge measures are taken.
Caution: Do not touch the DIP switches during normal use. This may
change the network settings, disabling normal printing.
Caution: If the device is installed vertically, the LAN cable may be
un-usable due to its shape. Please check before installing.
Caution: Do not use the printer with the molded cover installed, apart
from when setting the DIP switch. If you use the printer without
installing the cover, it is liable to break down due to the
ingress of foreign objects.

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4-1-5 Bluetooth interfaces

Bluetooth Antenna

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4-2. Connecting the Interface Cable (to the PC)

4-2-1 USB Interface

(1) Connect the connector of USB interface cable to the USB port on the
computer as shown in the figure.

4-2-2 Powered USB Interface

(1) Connect the connector of Powered USB interface cable to the Powered
USB port on the computer as shown in the figure.

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4-2-3 Serial Interface

(1) Connect the connector of serial interface cable to the serial port on the
computer as shown in the figure.

4-2-4 LAN Interface

(1) Connect the connector of LAN interface cable to the LAN port on the
computer as shown in the figure.

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4-2-5 Bluetooth Interface

(1) As this is a wireless connection, there is no need to connect the cable.

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4-3. Connecting the Drawer Kick Cable

Drawer Kick Cable

Warning: This product uses a special-purpose modular connector for the

cash drawer. Do not attempt to use other types of connectors
such as public telephone connectors.
Caution: Turning off the power switch on the printer is necessary when
drawer cable is connected to the printer.

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4-4. How to Install the Paper Guide Cover

If the paper is not conveyed to the top (*), use the paper guide cover.
If necessary, install the paper guide cover.

* Paper is not conveyed to the top.

Paper Guide Cover

(1) Insert the protrusions on the inside of the paper guide cover into the sides of the
top cover.

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(2) Lower the installed paper guide cover until it closes with a click.

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4-5. Connecting the AC Adapter and Cable
(1) Connect the cable connector of the AC adapter to the power connector.
Power Connector
Flat Side

Cable Connector

AC Adapter
Connector

AC Adapter
AC Inlet
Power Cable
Warning: Use the specified AC adapters.
Warning: Use only the specified AC power cable with specifications based on
national regulations.
Caution: Before connecting the AC adapter, turn off the power switches on
the printer and all the devices connected to the printer. Also,
remove the plug of the AC adapter power cable from the outlet.
Caution: Perform the adapter connection with the device placed vertically for
easy operation.
Caution: As the connector is clipped in place after insertion in order to
prevent it from falling off, when performing insertion, (1) grip the
cable base with one hand, (2) slide the outer part of the connector
upwards with the other hand (3) and push in until it locks into place.
Cable Base

(1) (2)
(3)

The Outer Section of the Connector

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(2) Confirm that the cable is locked in place by gently pulling on the cable base
after connection.

Cable Base

(3) Connect the power connector to the AC inlet of the AC adapter.

(4) Insert the plug of the power cable into the outlet.

Warning: When an abnormality is detected, turn off the printer power

immediately, and disconnect the plug of the Power Cable for
the AC Adapter from the outlet.

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4-6. Removing the AC Adapter

To remove the cable of the AC adapter, pull it while gripping the connector
section on the cable side as shown in the following figure. The lock is
released, making it easy to remove. Forcibly pulling the cable will damage
the connector section.

The Cable Connector

Caution: Before removing the AC adapter, turn off the power switches
on the printer and all the devices connected to the printer. Also,
remove the plug of the AC adapter power cable from the outlet.
Caution: Perform adapter removal with the device placed vertically for
easy operation.

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4-7. Installing the Printer

Both horizontal installation (the paper exit is on the topside) and vertical
installation (the paper exit is on the front side) orientations are available.
When using the printer in an upright position, you can also hang it on
the wall.

Horizontal Installation

Vertical Installation

If the printer is installed vertically, stick the rubber feet (included in the package)
into the round indents on the printer rear cover.

Rubber Feet

Caution: Wipe off any dirt from the feet of the printer before bonding
rubber feet to them.
Caution: When connecting the product using a 9-pin serial interface, do
not install it vertically.

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Wall Hanging Bracket (Optional)

To fix the printer to a wall, follow the procedures below:

(1) Mount two metal screws (thread diameter: Φ3, head diameter: Φ5-7) on the
wall, spaced 70mm apart in a horizontal line, such that the length of each
screw entering the wall is at least 10mm and the length protruding outside is
2-3mm.

2~3mm

70mm

5~7mm 3mm

More than or
equal to 10mm

Caution: Use metal screws.

The screws mounted on the wall are required to have a
pull-out strength of 150N (15.3kgf) or more.

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(2) Align the holes of the bottom of the printers and hang the printer securely.

Bottom side

Screw Head Section

Caution: When installing the printer, ensure that it is properly engaged

with the setscrews.
If it is not, the printer is liable to drop and break or cause
injury.

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4-8. Power On

(1) Connect to the power cable according to 4-4 above.

(2) Turn on the power switch at the side of the printer.

After turning the power on, the POWER lamp on the control panel will light
up.

Control Panel
Power Switch

Warning: When an abnormality is detected, turn off the printer power

immediately, and disconnect the plug of the Power Cable for
the AC Adapter from the outlet.

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4-9. Installing the Printer Software

Refer to the "Installation Guide"(*1) for instructions on installing the printer

driver and utility software.
*1: \Manual\Software\English\FP2000_InstallGuide_en.pdf
Download the manual, drivers, and utilities from the provided CD or
our website(*2).
*2: http://www.fujitsu.com/jp/fit/en/support/downloads/
* Please download the latest manual, drivers or utilities from the website.

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 5. Inserting Paper
5-1. Opening the Top Cover
(1) Pull the release lever in the direction of the arrow, and then open the top
cover.

* If the paper guide cover has been installed,

push up the paper guide cover, and then pull
the release lever.

Paper Guide Cover

Top Cover

Release Lever
Caution: Do not leave the top cover half open. Open it completely until
it locks into place.

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 The fulcrum point
of top cover

Caution: When opening the top cover, support the sides of the middle
cover. To prevent your fingers being pinched, please do not
touch the area around the top cover hinge.

Front part of Printer

(Shaded part)

Caution: When opening the top cover of a vertically installed or

wall-mounted printer, support the front part of the printer
(shaded part in the figure), and open the top cover while
retaining it.

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5-2. Paper Width Setting (Width: 50mm/58mm/80mm)

As the factory setting for paper width is 80mm, follow the instructions in "5-4.
Setting the Paper" to set the paper roll when using 80mm paper.
When using 50mm/58mm paper, first attach the separator in accordance with
the instructions in "5-3. Attaching the Separator" and then set the paper roll.

Caution: Do not switch from the 50mm/58mm width paper to

58mm/80mm width paper when printing is in progress. When
using narrow-width paper, a part of the thermal head may
directly come in contact with the platen roller without any
paper present. This causes the head to wear down, resulting
in poor printing quality.
In addition, as the cutter blade also works on sections without
paper, the cutter blade may wear down, resulting in a bad cut.
Caution: As the thermal head may be damaged by static electricity, do
not touch the thermal head except for cleaning.

Thermal Head

Roll Holder

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5-3. Attaching the Separator

(1) Align the two lugs of the supplied 50mm/58mm width separator with the
corresponding holes on the printer body, then push it into place.

Separator

Setting Hole

50mm 58mm

Caution: Push the plate until it locks with a clicking sound and confirm
that the top side of the separator is horizontal.
Caution: When moving the separator follow the instructions in the
Special Mode section to set the paper width and align it with
the printing area.
(Refer to 9 Special Mode: 9-2. Changing the Setup.)

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5-4. Setting the Paper

(1) In the case of a new roll of paper, remove the glued portion and tape on the
paper roll.
When replacing the roll paper, first remove the old paper core.

Caution: Since the glued portion of the paper should not be printed on,
remove about one turn (about 30 cm) of the roll paper from the
beginning so that none of the remaining paper has glue on it.
Any adhesive or other matter remaining from the glue may
adhere to the thermal head and cause a problem, such as
voids on printouts. Therefore, do not forget to remove the
glued portion of the paper.

(2) After inserting the new roll of paper with the orientation shown, pull the end
of the paper in the direction indicated by the arrow [1].

Platen Roller

[1]

Top of Cover

Caution: Pull the end of the paper so that it passes over the top of the
cover.
Caution: Do not damage or dent the platen roller.
Dents on the platen roller will cause gaps in the printing
and/or line feed failure.

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Caution: Setting the paper as shown in the following figures may cause
paper or printing jams.

The paper does not pass over The paper has been set incorrectly.
the top of the cover.

Caution: Do not use deformed roll paper. Using rolls such as those
shown below may cause trouble such as paper or printing
jams.

Caution: If the roll paper is loose (slack) as shown below, remove the
slack before using the roll. Using without removing the slack
may cause paper or printing jams, or result in failure to detect
the paper near end condition.

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Caution: If it is difficult to remove the paper from the printer, grasp the
back of the paper, then pull it upward and remove it.

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5-5. Closing the Top Cover

Set the paper correctly and carefully close the top cover.
If the paper guide cover has been installed, push the top cover closed, without
pushing the paper guide cover.

Top Cover
Push
Push

When the paper guide cover

has been installed

Caution: Set the paper correctly. Closing the top cover while the paper
is skewed may cause a paper jam or messy printing.
Caution: When closing the top cover, press down on the center of the
front part of the cover (indicated by the arrow in the figure),
and close it firmly until it clicks into place. If the cover has not
locked into place, the printer may not function.

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 Front part of Printer
(Shaded part)

Caution: When the printer is mounted vertically, use the front of the
printer (shaded part in the above picture) to hold it steady when
opening the top cover.

* If the paper guide cover has been installed, close the paper guide cover using
the following procedure.

1) For a setting that causes the paper to be cut when the cover is closed
Close the top cover, then remove the cut paper, and close the paper guide
cover.

2) For a setting that does not cause the paper to be cut when the cover is
closed
Close the top cover, then pass the paper between the top cover and the
paper guide cover.
Next, close the paper guide cover.

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 6. Control Panel
6-1. Control Panel

POWER lamp()
If the power switch is turned on and the printer is supplied with power, this
lamp will light up.

ERROR lamp()
This lamp lights up or blinks to indicate an error.

PAPER lamp()
This lamp lights up or blinks to indicate a "No paper" or "Paper near
end".

FEED Button
Pressing this button once causes the printer to feed the paper by an amount
equivalent to one line. Holding it down feeds the paper continuously.
You can continuously perform a line feed to a maximum of 1 m.

Rear of the Printer

Caution: When the printer is mounted vertically, always hold the rear of
the printer when you press the FEED button to keep the printer
steady and prevent it from falling over.

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6-2. Error Indications

Recoverable errors
Error State LED Lamp Lighting Patterns
No paper POWER () Constantly on
Paper end ERROR () Constantly off
PAPER () Constantly on
Cover open POWER () Constantly on
ERROR () Constantly on
PAPER () Constantly off
Cutter jam POWER () Constantly on
ERROR () Constantly on
PAPER () Constantly off
Paper near end POWER () Constantly on
ERROR () Constantly off

PAPER () Long flashing cycle of 1 second lit, 1

second extinguished.
Head hot
POWER () Long flashing cycle of 1 second lit, 1
second extinguished.
Flashing or solid light
ERROR ()
(Several errors may occur redundantly.)
PAPER () Constantly off

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Unrecoverable errors
Error State LED Lamp Lighting Patterns
Internal error POWER() ————
—————
ERROR() Repetition of one blink of the  lamp
and two blinks of the  lamp
PAPER () Constantly off
Head not POWER() —————
installed ———————
ERROR() Repetition of one blink of the  lamp
and three blinks of the  lamp
PAPER () Constantly off
Low voltage POWER() ——————
——————————
ERROR() Repetition of one blink of the  lamp
and four blinks of the  lamp
PAPER () Constantly off
Over voltage POWER() ———————
————————————
ERROR() Repetition of one blink of the  lamp
and five blinks of the  lamp
PAPER () Constantly off
Firmware write POWER() ————————
error ——————————————
ERROR() Repetition of one blink of the  lamp
and six blinks of the  lamp
PAPER () Constantly off
Watchdog timer POWER() ——————————
error ——————————————————
ERROR() Repetition of one blink of the  lamp
and eight blinks of the  lamp
PAPER () Constantly off

− 39/105 −
 Error State LED Lamp Lighting Patterns
SPI Flash ROM POWER() ——————————
error ———————————————
ERROR() Repetition of nine blinks of the  lamp
and one blink of the  lamp
PAPER () Constantly off
Bluetooth POWER() ———————
module error ————————
ERROR() Repetition of two blinks of the  lamp
and three blinks of the  lamp
PAPER () Constantly off
Bluetooth POWER() ————————
CP chip error ——————————
ERROR() Repetition of two blinks of the  lamp
and four blinks of the  lamp
PAPER () Constantly off
Drawer Fuse POWER() —— ————
Blown Error —————————
ERROR() Repetition of one blink of the  lamp
and long blink of the  lamp
PAPER () Constantly off
Cutter Fuse POWER() ———— ————
Blown Error ——————————
ERROR() Repetition of two blinks of the  lamp
and long blink of the  lamp
PAPER () Constantly off
LF Fuse POWER() —————— ————
Blown Error ———————————
ERROR() Repetition of three blink of the  lamp
and long blink of the  lamp
PAPER () Constantly off

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 7. Paper Jam Prevention and Removal
7-1. Paper Jam Prevention

Do not touch the paper while it is coming out or before cutting is complete.
Pressing or pulling the paper with your hand while it is coming out may cause
a paper jam, bad cut, or bad line feed.

7-2. Paper Jam Removal

In case of a paper jam, remove the paper as follows:

(1) Turn off the power switch to disconnect the printer from the power.
(2) Pull the release lever towards you, and then open the top cover.
(3) Press the printer and remove the jammed paper.

Caution: When removing paper, remove the paper slowly without

pulling it forcibly.
Caution: As the thermal head may be damaged by static electricity, do
not touch the thermal head. Also, do not touch the thermal
head as it may still be hot after printing.

(4) Set the paper correctly and carefully close the top cover.

Caution: Set the paper correctly. Closing the top cover while the paper
is skewed may cause a paper jam or messy printing.
Caution: When closing the top cover, close it securely by pressing
around the central position until you hear a clicking sound. If
the cover has not locked into place, the printer may not
function.

(5) Turn on the power switch. Also, at this time confirm that the ERROR lamp
has turned off.

Caution: As printing data cannot be received while the ERROR lamp is

on, firmly close the top cover.

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 8. Troubleshooting
This section provides solutions for printer malfunctions and print quality
problems.

8-1. Problems at Power-on and Other Errors

Symptom Cause Solution

Although the power has (1) The power cable is (1) Connect the power cable.
been turned on, the disconnected. * Refer to 4-4. Connecting the AC
POWER lamp on the Adapter and Cable.
control panel does not (2) The AC adapter is not (2) Connect the connector of the AC
light up and the printer plugged in. adapter.
does not start. * Refer to 4-4. Connecting the AC
Adapter and Cable.
The ERROR lamp on the (1) There is no paper in the (1) Set the paper.
control panel lights up printer. * Refer to 5. Inserting Paper.
and the printer does not (2) The top cover is not (2) Close the top cover completely.
work. completely closed. * Refer to 5. Inserting Paper.
(3) The thermal head is (3) Wait for the thermal head to cool
excessively hot. down.

8-2. Cutter Problems

Symptom Cause Solution

The paper is not cut. (1) The cutter blade is (1) Turn off the power and request
damaged or worn out. repair.
(2) Paper fragments or other (2) Remove the paper fragments or
foreign matter are stuck other foreign matter.
around the cutter or the
sliding section.
The cutter does not return Paper fragments or other Remove the paper fragments or other
to its correct position. foreign matter are stuck foreign matter.
around the cutter or the
sliding section.

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8-3. Printing Problems

Symptom Cause Solution

The printer does not (1) The interface cable is (1) Correctly replace the interface
print. disconnected or broken. cable and the bearing.
Alternatively, replace them.
* Refer to 4-1. Connecting the
(2) The printer setup is not correct. Interface Cable
(2) Amend the setting.
Example: Baud rate mismatch
* Refer to 9-2. Changing the Setup.
Print is too dark or (1) Print density setting in the (1) Set the printer at the suitable print
blurred. printer setup is incorrect. density and/or print speed for the
print paper.
* Refer to 9-2. Changing the Setup.
(2) The thermal head is damaged. (2) Turn off the power and request
repair.
Print is too faint. (1) Print density setting in the (1) Set the printer at the suitable print
printer setup is incorrect. density and/or print speed for the
print paper.
* Refer to 9-2. Changing the Setup.
(2) The thermal head is damaged. (2) Turn off the power and request
repair.
Printing is uneven. (1) Paper fragments or other (1) Check and clean the thermal head.
foreign matter are stuck to the * Refer to 10-3. Cleaning the
heating elements of the thermal Thermal Head
head.
(2) The setting of the printer setup (2) Set the printer at the suitable print
is incorrect. density and/or print speed for the
print paper. Amend the setting.
* Refer to 9-2. Changing the Setup.
(3) Foreign matter is stuck on the (3) Remove the foreign matter from
platen roller. the platen roller.
* Refer to 10-2. Cleaning the Platen
Roller
(4) The thermal head is damaged. (4) Turn off the power and request
repair.
Vertical marks (1) Foreign matter is stuck in or (1) Clean the paper transport.
appear on the dropped into the paper * Refer to 10-1. Cleaning Paper
printout. transport. Holder and Paper transport
(2) Foreign matter is stuck on the (2) Clean the thermal head.
thermal head. * Refer to 10-3. Cleaning the
Thermal Head
(3) The thermal head is damaged. (3) Turn off the power and request
repair.

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 9. Special Mode (Test Print, Setup Menu...)
9-1. Test Print

Ensure that paper is set in the printer. Turn off the power switch on the printer,
then turn it on again while pressing the FEED button on the control panel. This
outputs the following printout.

* When the paper guide cover has been installed, raise the paper guide cover, then
carry out the above operation so that the printed surface is not hidden. Also,
after the end of a test printing operation, remove the printed paper, and return
the paper guide cover to its initial position.
(Refer to “5-5.Closing the Top Cover.”)

Caution: Press and hold the FEED button until the printer starts printing.

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 Special Mode

1.Test Print
2.Setup Menu
3.Hex Dump
4.Command Trace
5.Sample Print
6.Cutter Cleaning
7.End

<Set>
Press FEED button for the number of times
as the same as your selecting item, and
wait more than 1 second.

Then Press the FEED button once (select 1. Test Print) to start a test print.

The printer automatically cuts the paper and stops after performing a set amount
of printing. To terminate the test print while in progress, press the FEED button.
This cuts the paper and terminates printing.

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Test Print (Example)

In the case of FP-2200:

Firmware Number KA02041-Jxxx

Firmware Version 01A (0xxxxx)
Country: Oversea
123456
The Firmware Number and Firmware
Version vary according to the model.
Memory Switch 1 “123456”is an example serial number.
Power On Status Enable
Receive Buffer 64KByte
Busy Condition Bufferfull
Receive Error ?Print
Auto LF Disable
DSR(#6)Reset Disable
INIT(#25)Reset Disable Contents are different depending on the
USB Soft Reset Enable
Memory Switch 2 printer specifications.
Cover Open Error Auto Recovery
Error Auto Recovery
Batch (COM IF) Enable
Batch (Other IF) Disable
Serial Number Disable
ASB Enable
Font-B Mode1
Korean Font Mincho
Print
DPI 203DPI
Paper Width 80mm/48columns
Max Speed 400mm/s
Print Density 100%
Retry at Error Disable
VT Compression 100%
Language Selection English(Latin)
Grayscale
Speed at Grayscale 180mm/s
Grayscale Density Mode5 (10%⇔60%)
Hardware
Graph/User NV-MEM 896KB/192KB
Cut at CoverClose Disable
Enable
Cutter Mode Command(P/F)
PNE Detect Enable
Buzzer
Error Alert None
Buzzer Interval Pattern 2
Buzzer Repetition Three
Buzzer after Cut Disable
Interface
Baudrate 115200BPS
Format 8NONE1
Protocol DSR/DTR
USB Printer
Plug and Play Enable

! " # $ % & ' ( ) * + , - . / 0 1 2 3 4

5 6 7 8 9 : ; < = > ? @ A B C D E F G H I
J K L M N O P Q R S T U V W X Y Z [ \ ] ^
_ ~ a b c d e f g h I j k l m n o p q r s
∬

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9-2. Changing the Setup

This section explains how to setup the printer without using a PC. Alternatively,
when the printer is connected to a Windows PC, the settings can be changed
using the utility software. For instructions on installing and using the utility
software, refer to the "Installation Guide" and "Utility User's Guide".

• Installation Guide : FP2000_InstallGuide_en.pdf

• Utility User's Guide : FP2000_UtilityGuide_en.pdf

Setting Example Select a higher print density

Print Density Changed from 100% to 130%

Perform setup as follows:

1. Check the printer state prior to setting.

(1) The power is off.
(2) The paper roll is set.
(3) The cover is closed.

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2. If you switch ON the printer while pressing the FEED button on the operation
panel, printing will take place according to section 9-1.

Then Press the FEED button twice (to select 2. Setup Menu) enters setup
mode and prints the following menu.

Setup Menu

1.Setting
2.Setup Print
3.Save & End
4.Default Set

<Set>
Press FEED button for the number of times
as the same as your selecting item, and
wait more than 1 second.

<Return>
Continue to press FEED button more than
1 second.

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3. Then Press the FEED button once (to select 1. Setting) enters setting
mode and prints the following setting groups.

Setting

1.Memory Switch 1
2.Memory Switch 2
3.Print
4.Grayscale
5.Hardware
6.Buzzer
7.Interface

<Set>
Press FEED button for the number of times
as the same as your selecting item, and
wait more than 1 second.

<Return>
Continue to press FEED button more than
1 second.

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4. Then Press the FEED button three times (to select 3. Print) selects the
Print group and prints the following setting options.

Print

1.DPI 203DPI
2.Paper Width 80mm/48columns
3.Max Speed 400mm/s
4.Print Density 100%
… …

<Set>
Press FEED button for the number of times
as the same as your selecting item, and
wait more than 1 second.

<Return>
Continue to press FEED button more than
1 second.

<Setup Menu>
Continue to press FEED button more than
3 seconds.

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5. Then Press the FEED button four times (select 4.Print Density) selects
the Print Density setting and prints the following Print Density settings.

Print Density 100%

1.70%
2.80%
3.90%
4.100%
5.110%
6.120%
7.130%

<Set>
Press FEED button for the number of times
as the same as your selecting item, and
wait more than 1 second.

<Return>
Continue to press FEED button more than
1 second.

<Setup Menu>
Continue to press FEED button more than
3 seconds.

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6. Then Press the FEED button seven times (to select 7. 130%) returns to
the Print settings group.
Changed items are displayed in bold and underlined.

Print

1.DPI 203DPI
2.Paper Width 80mm/48columns
3.Max Speed 400mm/s
4.Print Density 130%
… …

<Set>
Press FEED button for the number of times
as the same as your selecting item, and
wait more than 1 second.

<Return>
Continue to press FEED button more than
1 second.

<Setup Menu>
Continue to press FEED button more than
3 seconds.

To exit to the previous level (<Return>)

⇒ Go to Section 7-1

To exit directly to the setup menu (<Setup Menu>)

⇒ Go to Section 7-2

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7-1. Exiting to Previous Level

Hold the FEED button down for 1 second or more until the buzzer
sounds twice.
Release the FEED button after the buzzer sounds.

This returns to the previous level and prints the Setting group
options.

Setting

1.Memory Switch 1
2.Memory Switch 2
3.Print
4.Grayscale
5.Hardware
6.Buzzer
7.Interface

<Set>
Press FEED button for the number of times
as the same as your selecting item, and
wait more than 1 second.

<Return>
Continue to press FEED button more than
1 second.

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Hold down the FEED button again for 1 second or longer until the
buzzer sounds twice. Release the FEED button after the buzzer
sounds.

This returns to the previous level and prints the Setup Menu.

Setup Menu

1.Setting
2.Setup Print
3.Save & End
4.Default Set

<Set>
Press FEED button for the number of times
as the same as your selecting item, and
wait more than 1 second.

<Return>
Continue to press FEED button more than
1 second.

Proceed to step 8.

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7-2. Exiting Directly to Setup Menu

Hold the FEED button down for 3 seconds or more to return to the Setup
Menu.

Although holding down the FEED button for a long time causes the buzzer
to sound twice after 1 second, ignore this and continue to press the FEED
button.
After about 3 seconds, the buzzer sounds three times and the following
menu is printed.

Setup Menu

1.Setting
2.Setup Print
3.Save & End
4.Default Set

<Set>
Press FEED button for the number of times
as the same as your selecting item, and
wait more than 1 second.

<Return>
Continue to press FEED button more than
1 second.

Proceed to step 8.

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 8. Pressing the FEED button three times (to select 3. Save & End) saves the
settings, cuts the paper, and then exits setup mode.

Caution: If the power switch of the printer is turned off without

selecting "Save & End", any changes made will not be saved.

 Checking the Settings

To check that the settings have been applied, follow the instructions in
section 9.1 to perform a test print.
The test print includes a list of printer settings. Use this to confirm your
changes.

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Initialize the Setup settings

When initializing the Setup settings, press the FEED button 4 times from
the Setup menu (Select 4.Default Set) .

Setup Menu

1.Setting
2.Setup Print
3.Save & End
4.Default Set

<Set>
Press FEED button for the number of times
as the same as your selecting item, and
wait more than 1 second.

<Return>
Continue to press FEED button more than
1 second.

As the following warning comment below is printed, click the FEED

button twice (click 2. Yes) and perform initialization.

Default Set
Setup returns to default.
Is it really OK?

1.No
2.Yes

<Set>
Press FEED button for the number of times
as the same as your selecting item, and
wait more than 1 second.

<Return>
Continue to press FEED button more than
1 second.

After completion, print "Default Set Completed.".

* "Paper Width" setting is not initialized.

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Initialize the Bluetooth settings

When initializing the Bluetooth Information, press the FEED button

5 times from the Setup menu (Select 5.Bluetooth Default Set) .

Setup Menu

1.Setting
2.Setup Print
3.Save & End
4.Default Set
5.Bluetooth Default Set

<Set>
Press FEED button for the number of times
as the same as your selecting item, and
wait more than 1 second.

<Return>
Continue to press FEED button more than
1 second.

As the following warning comment below is printed, click the FEED

button twice (click 2. Yes) and perform initialization.

Bluetooth Default Set

Setup returns to default.
Is it really OK?

1.No
2.Yes

<Set>
Press FEED button for the number of times
as the same as your selecting item, and
wait more than 1 second.

<Return>
Continue to press FEED button more than
1 second.

After completion, print "Default Set Completed.".

* Through initialization of Bluetooth, the Bluetooth information device

name and PIN code are initialized and the registration link key is cleared.

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9-3. Setup Settings

Setting Groups

Settings Group Description

1 Memory Switch 1 Memory Switch 1 settings
2 Memory Switch 2 Memory Switch 2 settings

3 Print Print settings

4 Grayscale Grayscale settings

5 Hardware Hardware settings

6 Buzzer Buzzer settings

7 Interface Interface settings

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Setting Items and Detailed Setting Items

(Note) Setup items and the default values depend on the printer model and/or area.

(1) Memory Switch 1 Group

Item Description Setting Value

1 Enable
1 Power On Status Specifies Power ON notification.
2 Disable

1 45bytes
2 Receive Buffer Specifies receiver buffer size. 2 4Kbytes
3 64Kbytes
Sets the printer as BUSY (data 1 Buffer full
3 Busy Condition
reception not available). 2 Offline/Buffer full
Specifies what to do when a receive 1 ?Print
4 Receive Error error occurs using the serial interface. 2 Ignore
Specifies whether the CR code 1 Enable
5 Auto LF generates an automatic line feed. 2 Disable
Specifies whether receiving DSR
(#6) via the serial interface triggers a 1 Enable
6 DSR(#6)Reset
hardware reset. 2 Disable
Specifies whether receiving INIT
(#25) via the serial interface triggers 1 Enable
7 INIT(#25)Reset
a hardware reset. 2 Disable
Specifies whether a USB Soft Reset
triggers a hardware reset when using 1 Enable
8 USB Soft Reset
printer class USB. 2 Disable

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(2) Memory Switch 2 Group

Item Description Setting Value

Recovery method for Cover Open Error 1 Auto Recovery
1 Cover Open Error during print 2 Recovery by CMND
What to do at power on or after recovery
from error
"Auto Recovery": Perform auto recovery
2 to enable data reception. 1 Auto Recovery
Error
"Recovery by CMND": Discard any 2 Recovery by CMND
received data until a reset command is
received.
Specifies whether to use batch printing for 1 Enable
3 Batch (COM IF) the Serial interface 2 Disable
Specifies whether to use batch printing for 1 Enable
4 Batch (BT IF) the Bluetooth interface 2 Disable
Specifies whether to use batch printing for 1 Enable
5 Batch (Other IF) the USB or LAN interface 2 Disable
Specifies Serial Number notification for
USB
"Disable": Returns “0” as the Serial
Number. 1 Enable
6 Serial Number
"Enable": Returns the manufacturing 2 Disable
serial number as the Serial
Number
Specifies whether to enable the automatic
status transmission function 1 Enable
7 ASB
(ASB: Automatic Status Back) 2 Disable
Specifies the number of columns for font
B (horizontal x vertical) 1 Mode1
8 Font-B
"Mode1" 10x24 2 Mode2
"Mode2" 9x24
1 Mincho
9 Korean Font Changes the Korean font.
2 Gothic

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(3) Print Group

Item Description Setting Value

DPI settings
In the 180DPI system environment,
setting DPI=180DPI enables
pseudo-printing equal to 180DPI.
1 203DPI
1 DPI 2 180DPI
* When printing the one-dimensional
barcode or two-dimensional code at
180DPI, code reading cannot be
guaranteed.
When "DPI=203DPI" is set

1 80mm/48columns
2 80mm/42columns
3 58mm/35columns
4 58mm/32columns
Paper width and number of characters 50mm/30columns
2 Paper Width 5
per line.
When "DPI=180DPI" is set
1 80mm/42columns
(180dpi)
2 58mm/30columns
(180dpi)
Maximum print speed
1 400mm/s
The maximum for printing ladder 2 350mm/s
barcodes and two-dimensional codes 3 300mm/s
is 120mm/s. 4 260mm/s
3 Max Speed 5 230mm/s
* Maximum Value 6 180mm/s
FP-2200 : 400mm/s 7 150mm/s
FP-2100 : 300mm/s 8 120mm/s
FP-2000 : 230mm/s 9 100mm/s

Print density 1 70%

2 80%
The smaller the value the lower the 3 90%
4 Print Density print density. 4 100%
The higher the value the higher the 5 110%
print density. 6 120%
7 130%

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 Item Description Setting Value
Retries reprinting when an error
(cover open, no paper) has occurred
during printing.

Retries printing, going back to the

print data when the previous cut
instruction was given.

* Maximum length：
FP-2200：2m 1 Enable
5 Retry at Error Disable
FP-2100/FP-2000：0.4m 2
* If the print data exceeds the
maximum length, retry printing will
not take place even if this function
is enabled.
* When performing reduction
printing, the length over which a
retry is possible will decrease
according to the reduction ratio.

1 100%
2 95%
Compresses the print data in a
3 90%
longitudinal direction.
4 85%
6 VT Compression 80%
* Ladder barcode and 2-dimensional 5
6 75%
printing are not applicable.
7 66%
8 50%
* Depending on the
7 Language Selection Select the language to be used.
specifications

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(4) Grayscale Group

Item Description Setting Value

1 180mm/s
2 160mm/s
Gray scale print speed.
3 140mm/s
1 Speed at Grayscale (It is effective only for Gray scale
4 120mm/s
print.)
5 100mm/s
6 80mm/s
1 Mode1 (15% - 70%)
2 Mode2 (10% - 70%)
3 Mode3 ( 5% - 70%)
Gray scale print density. 4 Mode4 (15% - 60%)
2 Grayscale Density (It is effective only for Gray scale 5 Mode5 (10% - 60%)
print.) 6 Mode6 ( 5% - 60%)
7 Mode7 (15% - 50%)
8 Mode8 (10% - 50%)
9 Mode9 ( 5% - 50%)

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(5) Hardware Group

Item Description Setting Value

FP-2200/FP-2100
1 896KB/192KB
NV graphic memory size and user NV 2 960KB/128KB
memory size 3 1024KB/64KB
Graph/User 4 1088KB/0B
1 Specifies the size of the registration
NV-MEM FP-2000
area for graphics images and NV bit
images, and the size of the area for 384KB/192KB
1
storing any user data.
2 448KB/128KB
3 512KB/64KB
4 576KB/0B
Cut at Cover Whether to trigger the cutter when the 1 Enable
2 Close cover is closed. 2 Disable
Specify the cutter operation mode.
-"Partial" :
Partial cut applies to cutting by the
command and self-cutting.
-"Full" :
Full cut applies to cutting by the
command and self-cutting. 1 Partial
3 Cutter Mode -"Command(P/F)" : 2 Full
Partial cut and full cut can be changed 3 Command(P/F)
by the command.
However, partial cut is applied when
the printer performs self-cutting (end
of special mode, cover closed).

* Displayed only on the FP-2200.

Whether to notify when near the paper 1 Enable
4 PNE Detect end 2 Disable

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(6) Buzzer Group

Item Description Setting Value

Whether to sound a buzzer when an
error occurs 1 None
Error Alert
1 "None": Does not beep. 2 One Time
*1
"One Time": Beeps four times. 3 Continuous
"Continuous": Beeps continuously.
The buzzer tone to use during printing

The buzzer beeps in the following cases 1 Pattern 1

during printing: 2 Pattern 2
2 Buzzer Interval
• FEED button pressed while cover 3 Pattern 3
*2
open 4 Pattern 4
• Buzzer command received 5 Pattern 5
(ESC p 03h t1 t2 t3)
The number of buzzer beeps during
printing
1 Zero
Zero specifies no buzzer. 2 One
The buzzer beeps in the following cases 3 Two
3 Buzzer Repetition
during printing: 4 Three
• FEED button pressed while cover 5 Four
open 6 Five
• Buzzer command received
(ESC p 03h t1 t2 t3)
Set the buzzer sound to be issued after
cut command (GS V m, GS V m n,
ESC i, ESC m) has been executed.
Buzzer after 1 Enable
4 Cut
The sound pattern follows the settings 2 Disable
for "Buzzer Interval" and "Buzzer
Repetition".

*1 The operation when a "continuous" buzzer tone is output is as follows:

(Note) To stop the buzzer during continuous beeping, press the FEED button.
• Recoverable Error (Excluding Paper Near End)
Continuous beeping of 500mSecON/200mSecOFF
• Hardware Error
Continuous beeping of 1000mSecON/500mSecOFF
*2 The buzzer patterns are as follows:
• Pattern 1 40msON / 120msOFF
• Pattern 2 140msON / 140msOFF
• Pattern 3 200msON / 200msOFF
• Pattern 4 10msON / 50msOFF
• Pattern 5 30msON / 50msOFF

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(7) Interface Group

Item Description Setting Value

1 2400BPS
2 4800BPS
3 9600BPS
1 Baud rate Baud rate for the serial interface 4 19200BPS
5 38400BPS
6 57600BPS
7 115200BPS

1 7EVEN1
2 7ODD1
2 Format Data format for the serial interface 3 8NONE1
4 8ENEN1
5 8ODD1
Buffer control protocol for the serial 1 DSR/DTR
3 Protocol interface 2 XON/XOFF
1 Printer
4 USB Class for USB interface 2 V-COM
3 Vender
Set the Plug and Play to Enable or 1 Enable
5 Plug and Play Disable. 2 Disable
When the communication between
the high-order device equipped with
iOS and the printer is disconnected
in the Bluetooth
BT 1 Enable
6 interface, the "BT AutoConnect
AutoConnect(iOS) (iOS)" item which specifies 2 Disable
enabling/disabling of the function
which performs the automatic
reconnection from the printer.

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9-4. HEX Dump

Ensure that paper is set in the printer. Turn off the power switch on the printer,
then turn it on again while pressing the FEED button on the control panel. This
outputs the printout shown in section 9-1.

Pressing the FEED button three times (select 3. Hex Dump) enters HEX
dump mode.

This mode prints all the data sent to the printer as hex code. It is useful for
checking whether the control codes being sent to the printer by the PC program
are correct.
To clear this mode, turn the power switch off and on again.

HEX Dump Print (Example)

Hex Dump

000000 1B 40 1B 4D 02 1B 74 01 [email protected].

Addre ss He x ASCII
∬

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9-5. Command Trace

Ensure that paper is set in the printer. Turn off the power switch on the printer,
then turn it on again while pressing the FEED button on the control panel. This
outputs the printout shown in section 9-1.

Pressing the FEED button four times (select 4. Command Trace) enters
command trace mode.

This mode prints all the data sent to the printer in ASCII format (with
ESC/POS command explanations). It can be used to analyze the ESC/POS
commands sent to the printer by the PC program.
To clear this mode, turn the power switch off and on again.

Command Trace Print (Example)

Command Trace

<1 B 4 0 :Initialize printer (ESC @)>

<1 B 4 D 0 2 :Set ANK font C (ESC M n)>
<1 B 7 4 8 0 :Set character code table (ESC t n)>
<1 D 4 2 0 0 :Disable reverse printing (GS B n)>
<1 B 6 1 0 2 :Set justification RIGHT (ESC a n)>
<1 C 2 E :Reset kanji mode (FS .)>
Fujitsu Isotec
<0 A :Print and line feed (LF)>
∬

a. Undefined commands or commands with abnormal command parameters are treated

as errors and printed with background and foreground reversed.
b. Meaningless and unnecessary commands are printed with an underline as a warning.
c. Command codes are printed in bold.

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9-6. Sample Print

Ensure that paper is set in the printer. Turn off the power switch on the printer,
then turn it on again while pressing the FEED button on the control panel. This
outputs the printout shown in section 9-1.

Pressing the FEED button five times (select 5. Sample Print) enters sample
print mode.

This mode prints an explanation of FEED button operation, performs a paper

cut, and then prints sample patterns. (The FEED button explanation is only
printed at the first time.)

" Press FEED button.

Short : Next pattern
Long : Same pattern"

After printing, pressing the FEED button briefly (less than one second) prints
the following samples, one at a time.

* "Receipt"  "Coupon"  "Bar Code"  "Receipt" in turn. (Printing

pauses after each sample. Press the FEED button to print the next
sample.)

Pressing the FEED button for a long time (one second or longer) prints the
previous sample again.

To clear sample print mode, turn the power switch off and on again.
Sample print mode performs a cut after each sheet is printed.
Sample print mode uses the 80mm or 58mm pattern depending on the paper
width setting in setup.
If a recoverable error occurs, the sample print resumes after recovery.
The following page shows examples printouts.

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<Printing Results of Sample Print, 80mm Pattern>
* Print contents are different depending on the printer model.

"Receipt" Pattern "Coupon" Pattern

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"Bar Code" Pattern

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 10. Regular Cleaning
The print quality may be impaired by paper particles, dust, or other material.
To avoid this problem, remove any paper particles or dust from the paper
holder, the paper transport, the platen roller, and the thermal head as
described below.
Perform cleaning every six months.

10-1. Cleaning Paper Holder and Paper Transport

(1) Be sure to turn off the printer power.

(2) Open the top cover.
(3) Wipe off any dust, paper particles, glue, or other foreign material from
the paper holder and paper transport using a soft, dry cloth.

Paper Holder and Paper Transport

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10-2. Cleaning the Platen Roller

(1) Be sure to turn off the printer power.

(2) Open the top cover.
(3) Wipe off any dust, paper particles, glue, or other foreign material from
the platen roller using a soft, dry cloth.

Platen Roller

Caution: Do not damage or dent the platen roller.

Dents on the platen roller will cause incomplete printing
and/or line feed failure.

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10-3. Cleaning the Thermal Head

(1) Be sure to turn off the printer power.

(2) Open the top cover.
(3) Using an alcohol solvent, remove black paper particles and other residue
from the surface of the thermal head.

Thermal Head

Caution: The thermal head can easily be damaged. Clean it carefully

using a soft cloth to avoid any damage.
Caution: The thermal head is still hot immediately after printing. Leave
it to cool for about ten minutes before cleaning.
Caution: The thermal head may be damaged by static electricity. Take
care to avoid exposing it to static electricity.
Caution: Wait until alcohol from the cleaning solvent has thoroughly
dried before turning on the printer power.
Caution: Use only alcohol or isopropyl alcohol solvents.

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10-4. Cleaning the Cutter Blade and Frame

Even when paper has been cut normally, clean the cutter blade at an interval
of about once a month to ensure stability in cutting.

Warning: Although the edge of the cutter blade is not as sharp as the edges
of utility knives generally used in offices, there is a risk of injury to
a hand or finger that is moved while pressed against the cutter
blade edge. Take care to avoid injury when cleaning the cutter
blade.

Items required for cleaning

- Flathead screwdriver (small) Cleaning sheet
(Product No.: 0631260)

Caution: Although the tip of the flat-blade screwdriver is not as sharp as the
edges of utility knives generally used in offices, there is a risk of
injury to a hand or finger that is moved while pressed against the
cutter blade edge. Take care to avoid injury when cleaning the
cutter blade.
Caution: Perform cleaning in a stable location.

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Cleaning the Upper cutter

(1) With paper inserted in the printer, turn off the printer power switch once, and turn
on the switch again while holding down the FEED button on the control panel.
Then, the data shown below is printed.

Caution: If you have passed the item that you want to select, repeatedly
press the FEED button briefly until you return to the first item.

Special Mode

1.Test Print
2.Setup Menu
3.Hex Dump
4.Command Trace
5.Sample Print
6.Cutter Cleaning
7.End

<Set>
Press FEED button for the number of times
as the same as your selecting item, and
wait more than 1 second.

− 77/105 −
 (2) Press the FEED button six times (to select 6. Cutter Cleaning) enters cutter cleaning
mode and prints the following menu. Then cut the paper.

Cutter cleaning

1. Open Cover, and remove Roll Paper.

2. Push FEED button to move Cutter to

the cleaning position.

3. When cleaning is completed, set

Roll Paper, and close Cover.

(3) Open the top cover and remove the roll paper.

(4) Press the FEED button to move the cutter to a position that will facilitate cleaning,
and then clean the cutter.

Using a flathead screwdriver, remove the adhesive matter adhering to the inner
side and edge of the Upper cutter.

Caution: Be very careful not to damage the edge of the Upper cutter
when handling the screwdriver. Also take care not to dent or
otherwise damage the platen roller. A dent on the platen roller
may result in incomplete printing or line feed errors.

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Upper cutter

Caution: Although the edge of the Upper cutter is not as sharp as the
edges of the utility knives generally used in offices, there is
a risk of injury to a finger that is moved while pressed
directly against the edge of the cutter.

(5) Push down the FEED button, and move the cutter position to the original position.

(6) After completing cleaning, reposition the roll paper, and close the top cover.

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 Cleaning the Lower cutter

Using a flathead screwdriver, remove the adhesive matter adhering to the surface
and edge of the Lower cutter.

Caution: Be very careful not to damage the edge of the Lower cutter
when handling the screwdriver. Also take care not to dent or
otherwise damage the platen roller. A dent on the platen roller
may result in incomplete printing or line feed errors.

Lower cutter

Using the cleaning sheet or a similar material, wipe off the adhesive matter adhering to
the Lower cutter.

Caution: Although the edge of the Lower cutter is not as sharp as the
edges of utility knives generally used in offices, there is a risk
of injury to a finger that is moved while pressed directly
against the edge of the cutter.

After completing cleaning, reposition the roll paper, and close the Top
cover.

Caution：Be careful when the printer is in cutter cleaning mode,

because the Upper cutter is exposed. After completing
cleaning, reposition the roll paper, and close the Top cover.

− 80/105 −
 11. Interface
11-1. Serial Interface

(1) Transmission Interface Specifications

Transmission Asynchronous
Method
Line Type Full duplex
Input/Output Input: MAX211 Equivalent
Circuit Output: MAX211 Equivalent
Baud Rate 2400, 4800, 9600, 19200, 38400, 57600, 115200BPS
(Setup Settings)
Transmission 7 or 8 bits
Code Type
Transmission Start bits: 1 bit
Code Format Stop bits: 1 bit
Data bits: 7 or 8 bits (Setup Settings)
Parity: NONE, ODD, EVEN (Setup Settings)
Mark(1)
ST b0 b1 b2 b3 b4 b5 b6 b7 PT SP
Space(0)
Transmission LSB to MSB
Sequence
Transmission JIS code
Code
Error Control Parity check (Setup Settings)
Connection Line Max. 15m: (When power is supplied from the power
Length connector)
Max. 2m: (When power is supplied from the interface
connector)
Protocol DSR/DTR, XON/XOFF (Setup Settings)

− 81/105 −
(2) Serial Interface Connector

< 25Pin >

Pin No. Signal Name Direction Signal Line Name

1 SG - Signal Ground
2 TXD Output Transmit Data
3 RXD Input Receive Data
4 RTS Output Request to Send
5 CTS Input Clear to Send
6 DSR Input Data Set Ready
7 SG - Signal Ground
8~19 N.C - No Connection
20 DTR Output Data Terminal Ready
21~24 N.C - No Connection
25 INIT Input Forcible Reset Signal

Caution: When the power is supplied from the power connector, ensure
the pins shaded in grey are not connected.
Caution: Use a lock screw with an imperial thread on the connector.

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< 9Pin >

Pin No. Signal Name Direction Signal Line Name

1 N.C - No Connection
2 TXD Output Transmit Data
3 RXD Input Receive Data
4 DSR Input Data Set Ready
5 SG - Signal Ground
6 DTR Output Data Terminal Ready
7 CTS Input Clear to Send
8 RTS Output Request to Send
9 N.C - No Connection

Caution: Use a lock screw with an imperial thread on the connector.

Caution: Please use a RS232C 9 Pin straight cable for your interface
cable.

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(3) Connection Cable
The connection setup shown in the following figure is recommended.

< 25Pin >

Host Printer
FG < > FG
1 DCD < > SG 1
2 RXD < > TXD 2
3 TXD < > RXD 3
4 DTR < > RTS 4
5 SG < > CTS 5
6 DSR < > DSR 6
7 RTS < > SG 7
8 CTS < > N.C 8
> DTR 20
9 RI < > N.C 22

Caution: Supplying power from the interface connector is prohibited.

< 9Pin >

Host Printer
FG < > FG
1 DCD < > N.C 1
2 RXD < > TXD 2
3 TXD < > RXD 3
4 DTR < > DSR 4
5 SG < > SG 5
6 DSR < > DTR 6
7 RTS < > CTS 7
8 CTS < > RTS 8
9 RI < > N.C 9

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11-2. USB Interface

(1) Type-B Connector: 4 Pins

Pin No. Signal Name Direction Signal Line Name
1 VBUS Input VBUS
2 D-inB Input/Output D-
3 D+inB Input/Output D+
4 SG - Signal Ground
* Maximum length of USB cable: 5 m

Caution: Use a shielded USB cable.

11-3. Powered USB Interface

Powered USB Connector: 8 Pin

Pin No. Signal name
1 SG2(+24V GND)
2 +24V
3 SG1
4 D+inB
5 D-inB
6 VBUS
7 +24V
8 SG2(+24V GND)
SHELL SHIELD

Warning: Applicable cable: KA02041-D880 (2m)

Warning: When the Powered USB Cable is connected, power supply
from the power connector is prohibited.
Warning: In case that the power must be supplied from the host through
Powered USB, please be sure to keep the power output
condition which is compliant to Limited Power Source (Output
current: less that 8A, Apparent power less than 100VA), SELV
of IEC 60950-1 to avoid the fires or electrification.

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11-4. LAN Interface

1 8

(1) LAN Interface Connector

Pin No. Signal Name Direction Signal Line Name
1 TX+ Output Output data
2 TX- Output Output data
3 RX+ Input Input data
4 N.C - -
5 N.C - -
6 RX- Input Input data
7 N.C - -
8 N.C - -

Caution: Use a straight LAN cable for the interface cable and connect it
to the network via a HUB.

(2) LED

Meaning Description
Lights up when the connection is recognized as
S (Speed) 100BASE-TX.
Green Turns off when not connected or when it recognizes being
connected to 10BASE-T.
Lights up when the link is established with 100BASE-TX or
L/A (Link/Act)
10BASE-T.
Yellow
Flashes when sending and receiving packets.

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(3) DIP Switches

Caution: These switches are for maintenance. During normal usage, leave
them all in the OFF state. Make changes as appropriate.

No. ON OFF
Static IP address
1 DHCP
(192.168.192.168)
2 Settings Information Initialization -
3 Settings Information Print -
4 Serial interface LAN interface

ON

1 2 3 4

Procedures for Settings

Caution: Do not operate the DIP switch with the printer power ON.
1. Turn off the printer power.
2. Disconnect the interface cable and the AC cable from the printer.
3. Open the DIP switch cover on the bottom of the printer.
4. Use a tapered tip tool to set the DIP switch.
5. Close the DIP switch cover.

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- Procedures for Settings Initialization
1) Set the No. 2 DIP switch to ON following the procedure above.
2) Turn on the printer power. Initialization takes about five seconds.
3) Turn off the printer power.
4) Set No.2 DIP switch to OFF.

- Procedures for Settings Information from LAN Board

1) Set the No. 3 DIP switch to ON following the procedure above.
2) As soon as the printer power is turned on, a test print is performed.
* Approximately 10 seconds is required to start printing.
3) Turn off the printer power.
4) Set No.3 DIP switches to OFF.

Caution: Be careful with DIP switch operations.

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11-5. Bluetooth Interface

(1) Interface Specifications

• Bluetooth v3.0
• Power class 2-compatible
• SPP(Serial Port Profile)-loaded
• iAP1,iAP2 Protocol-loaded
• Built-in Antenna

(2) Bluetooth information (Displays the test print.)

Item Description Remarks

spp3i_v1.03
FW Version
Bluetooth module firmware version

[xx:xx:xx:xx:xx:xx] Fixed values for

BD_ADDR
Bluetooth device address each device

e.g.) “FP-2200_xxxxxx” (Factory shipment settings)

Device Name
xxxxxx is the place for the printer serial number.
“1234” (Factory shipment settings)
PIN Code The PIN code is used when pairing with the previous
terminal, which is not compatible with SSP(*1).
*1 SSP(Secure Simple Pairing)

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(3) Auto Reconnect Function
When the printer is in the pairing state with the high-order device equipped with iOS
in the Bluetooth interface, if the "BT AutoConnect(iOS)" is set to enable, the
reconnection is performed automatically with the last high-order device equipped
with iOS connected from the printer when the following conditions occur.

- Communication recovers after disconnection of Bluetooth communication

- Power is turned ON after the printer power is turned Off

When the "BT AutoConnect(iOS)" is set to disable, it is necessary to perform the

connection operation each time from the Bluetooth setting screen on the high-order
device equipped with iOS.

BT AutoConnect How to use Description

(iOS)
Enable This is an optimal setting when Reconnection after
always using one printer on one communication is disconnected is
high-order device equipped with iOS. performed by the following
sequence.

1. The printer connects to the last

high-order device equipped with
iOS connected.

2. If the connection in 1 fails

(timeout), the printer waits for the
connection from the high-order
device equipped with iOS.

3. If the connection in 2 fails

(timeout), the printer reconnects
to the last high-order device
equipped with iOS connected.

4. During a connection failure,

the printer repeats 2 and 3.
Disable This is an optimal setting when The printer always waits for the
(Factory shipment sharing one printer with multiple connection from the high-order
settings) high-order devices equipped with iOS. device equipped with iOS.

Note that when connecting a printer with a high-order device not equipped with iOS,
the auto reconnect function becomes disabled even if "BT AutoConnect(iOS)" is set
to enable.

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(4) Others
Bluetooth and its Logo are trademarks of US Bluetooth SIC. Inc. FUJITSU ISOTEC
LIMITED. Uses these items according to the license.

“Made for iPod”, “Made for iPhone” and “Made for iPad” are designed only for
each iPod, iPhone and iPad, and these are the electrical accessary certified by
Developer as they conform the performance level specified by Apple. Apple does
not have any responsibility for the functions of this production and conformity of
safety & regulations. iPod is Apple Inc. trademark registered with US and other
countries. iPod touch, iPhone and iPad are Apple Inc. trademarks.

<Classification> <Equipment>
iPhone ・iPhone 7 Plus
・iPhone 7
・iPhone SE
・iPhone 6s Plus
・iPhone 6s
・iPhone 6 Plus
・iPhone 6
・iPhone 5s
・iPhone 5c
・iPhone 5
・iPhone 4s
iPad ・iPad Pro(12.9-inch)
・iPad mini 4
・iPad Air 2
・iPad Air
・iPad (4th generation)
・iPad 2
iPod ・iPod touch (6th generation)
・iPod touch (5th generation)

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11-6. Drawer Kick Connector

Pin No. Signal Name Direction Signal Line Name

1 FG - Frame Ground
2 *DRD1 Output Drawer Kick Drive Signal 1
3 DRSNS1 Input Drawer Sense Signal 1
4 +24V - Drive Power
5 *DRD2 Output Drawer Kick Drive Signal 2
6 SG - Signal Ground

1 6
<Connecting side>

Caution:Drawer Kick Drive Current: Max. 1A

However, do not operate two drawer kick at the same time.

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<Connection>
Printer Cable Drawer 1
1 3
Drawer
2 6 Open/Close

3 2
Drawer Kick
4 Solenoid
4
(24Ω or bigger)
5

6
Drawer 2

5
Drawer Kick
Solenoid
4
(24Ω or bigger)

Warning: The drawer connection cable should be of the shielded type.

Warning: Simultaneous drive from the two drives is not available.
Warning: Specify the ON time and OFF time (t1 and t2) for the drawer
using the pulse generation command (ESC p m t1 t2).
Warning: Set the drive duty cycle for the drawer in accordance with the
following formula: ON time/(ON time + OFF time) ≤ 0.2
Warning: Always use printer power (connector pin 4) for the drawer
power.
Warning: Use a drawer kick solenoid with a resistance value of at least
24Ω. If it is under 24Ω, the printer and solenoid may be
damaged by excess current.
Warning: This product uses a special-purpose modular connector for
the cash drawer connector. Do not attempt to use other types
of connectors such as public telephone connectors.

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11-7. Power Specifications

Operating Voltage: 24V ±10%

Operating Current: 1.5A
Power Consumption:
FP-2200 FP-2100 FP-2000
During standby 1W or less/40mA 1W or less/40mA 1W or less/40mA
During operation 30W or less /1A 30W or less /1A 30W or less /1A
(at 25°C, print density setting 100%, paper width 80mm, print duty 9%)

Power Connector Pin Assignment

3
Pin No. Signal Name 1
1 +24V
2 SG
2
3 N.C

Warning: Use the specified AC adapter for the power supply.

(When not using our AC adapter, there is a risk of fire damage
or electric shock. There may also be defects in regard to print
quality, radio waves or noise etc., so do not use such
adapters.)

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 12. Specifications

12-1. General Specifications

(1) Printing Method: Direct Line Thermal Printing

(2) Print Speed: Maximum FP-2200 : 400 mm/s (Monochrome only)
FP-2100 : 300mm/s (Monochrome only)
FP-2000 : 230mm/s (Monochrome only)
(3) Print Resolution: 8dot/mm (0.125mm)

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 (4) Relationship between Number of Print Column and Character Size
Body face ((Width)x(Height) dot)
Paper width:
Paper width: 58mm
50mm
30 column printing
32 column printing 32 column printing 35 column printing
(180DPI)
ANK: Font A 30 columns: 12x24 32 columns: 12x24 35 columns: 12x24 30 columns: 12x24
36 columns:10x24 38 columns: 10x24 42 columns: 10x24 36 columns: 10x24
ANK: Font B
40 columns: 9x24 42 columns: 9x24 46 columns: 9x24 40 columns: 9x24
ANK: Font C 45 columns: 8x16 48 columns: 8x16 52 columns: 8x16 45 columns: 8x16
Kanji: Font A 15 columns: 24x24 16 columns: 24x24 17 columns: 24x24 15 columns: 24x24
18 columns: 20x24 19 columns: 20x24 21 columns: 20x24 18 columns: 20x24
Kanji: Font B
20 columns: 18x24 21 columns: 18x24 23 columns: 18x24 20 columns: 18x24
Kanji: Font C 22 columns: 16x16 24 columns: 16x16 26 columns: 16x16 22 columns: 16x16
ANK: Font A
30 columns: 12x24 32 columns: 12x24 35 columns: 12x24 30 columns: 12x24
Extension Font
ANK: Font B 36 columns: 10x24 38 columns: 10x24 42 columns: 10x24 36 columns: 10x24
Extension Font 40 columns: 9x24 42 columns: 9x24 46 columns: 9x24 40 columns: 9x24

Paper width: 80mm

42 column printing
42 column printing 48 column printing
(180DPI)
ANK: Font A 42 columns: 12x24 48 columns: 12x24 42 columns: 12x24
51 columns: 10x24 57 columns: 10x24 51 columns: 10x24
ANK: Font B
56 columns: 9x24 64 columns: 9x24 56 columns: 9x24
ANK: Font C 64 columns: 8x16 72 columns: 8x16 64 columns: 8x16
Kanji: Font A 21 columns: 24x24 24 columns: 24x24 21 columns: 24x24
25 columns: 20x24 25 columns: 20x24
Kanji: Font B 28 columns: 20x24
28 columns: 18x24 28 columns: 18x24
Kanji: Font C 32 columns: 16x16 36 columns: 16x16 32 columns: 16x16
ANK: Font A
42 columns: 12x24 48 columns: 12x24 42 columns: 12x24
Extension Font
ANK: Font B 51 columns: 10x24 57 columns: 10x24 51 columns: 10x24
Extension Font 56 columns: 9x24 64 columns: 9x24 56 columns: 9x24

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(5) Character Sets
Alphanumeric character (95)
International character (16 sets : Gothic)
International character (14 sets : Mincho)
Enlarged graphics (128 x 21 pages : Gothic)
Enlarged graphics (128 x 9 pages : Mincho (It contain a Thai page))
Down-loaded registration (95)
Hangul character (8227)
Big5-2003 character (13501)
GB18030-2000 character (28427)
User-defined Kanji (94)
* Character types that are available are different depending on
the printer model.

(6) Character Size

Body face Letter face
(Width)x(Height) (Width)x(Height) (Width)x(Height) (Width)x(Height)
dot mm dot mm

ANK: Font A 12 x 24 1.5 x 3.0 11 x 22 1.375 x 2.75

10 x 24 1.25 x 3.0 9 x 17 1.125 x 2.125
ANK: Font B
9 x 24 1.125 x 3.0 9 x 22 1.125 x 2.75
ANK: Font C 8 x 16 1.0 x 2.0 8 x 13 1.0 x 1.625
Kanji: Font A 24 x 24 3.0 x 3.0 24 x 24 3.0 x 3.0
20 x 24 2.5 x 3.0 20 x 24 2.5 x 3.0
Kanji: Font B
18 x 24 2.25 x 3.0 18 x 24 2.25 x 3.0
Kanji: Font C 16 x 16 2.0 x 3.0 15 x 15 1.875 x 1.875
ANK: Font A
12 x 24 1.5 x 3.0 12 x 24 1.5 x 3.0
Extension Font
ANK: Font B 10 x 24 1.25 x 3.0 9 x 22 1.125 x 2.75
Extension Font 9 x 24 1.125 x 3.0 9 x 17 1.125 x 2.125

(Note) Print Column, Character Size and Character Sets depend on the printer
model and/or area.

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(7) Outline View

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12-2. Cutter Specifications
(1) Cutting Method: Partial cut (the paper remains connected at one point)

Caution: Do not use the cutter continuously at a rate exceeding 10 cuts

per minute (1 cut per 6 seconds or more). Excessive use may
cause a malfunction.

(2) Partial Cut/Full Cut printers (FP-2200)

For printers for which both partial cut and full cut are possible, these can
be changed by the command.

12-3. Paper Roll Supply Specifications

(1) Loading Method: Rolls are loaded manually.
(2) Paper Near End: Detected when the remaining paper length is inadequate.

Caution: Core diameter φ18mm is supported.

12-4. Interface Specifications

(1) Serial (RS-232C)
(2) USB (USB 2.0 Full-speed)
(3) Powered USB (USB 2.0 Full-speed)
(4) LAN (10BASE-T/100BASE-TX)
(5) Bluetooth (Compliant with standard specification v3.0)

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12-5. Environment Specifications

(1) Temperature
Operating Operation Guaranteed at: 0°C - 40°C
Print Quality Guaranteed at: 5°C - 35°C
Non-operating -5°C - 60°C
Transportation or storage (packaging) -20°C - 60°C

(2) Humidity
Operating Operation Guaranteed at: 10%-95%RH (no condensation)
Print Quality Guaranteed at: 10%-85%RH (no condensation)
Non-operating 8%-95%RH (no condensation)
Transportation or storage (packaging) 5%-95%RH (no condensation)

(3) Maximum Wet Bulb Temperature 29°C or less

100
30°C /95%
90
80
Relative Humidity %

70
40°C /65%
60
50
Guaranteed
40 Operating
30 Range
20
10
0
0 10 20 30 40 50
Ambient Temperature °C

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12-6. Reliability Specifications
(1) Printer Life FP-2200/FP-2100 : 25 million line-feed
FP-2000 : 20 million line-feed
(When the recommended paper of 75μm is used)

(2) Head Life FP-2200/FP-2100 :

Running Life: 150km
(When the recommended paper of 75μm is used)
Pulse Life: 150 million pulses
(When the recommended paper of 75μm is used)
FP-2000 :
Running Life: 100km
(When the recommended paper of 75μm is used)
Pulse Life: 100 million pulses
(When the recommended paper of 75μm is used)

(3) Cutter Life

- Partial Cut
Paper Thickness (When the recommended paper of 75μm is used):
FP-2200 : 3.0 million cuts
FP-2100 : 2.0 million cuts
FP-2000 : 1.5 million cuts

- Full Cut (FP-2200)

Paper Thickness (When the recommended paper of 75μm is used):
FP-2200 : 2.0 million cuts

* When the printer is used by changing Partial cut and

Full cut, the cutting service life differs from the above
depending on the usage.

Caution: Remove the paper each time you print a single sheet. Failure
to do this may result in a cutter jam.

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 13. Usage Precautions

13-1. Paper Related Precautions

(1) High printing rates may cause blurred printing. Choose a suitable printing
rate to avoid blurring. Alternatively, set a suitable combination of print
speed and print density to avoid blurring.
(Refer to 9 Special Mode: 9-2. Changing the Setup.)
(2) Printing characters from a non-standard character set in a thin serif or
similar font will result in the characters appearing very faint. Use a bold
sans serif font.
(3) To achieve quality printing without uneven pitch (expansion or
contraction), feed the paper 1mm (8 dots) or more when restarting printing
or after cutting the paper.
(4) In sequential printing, slow data transfer may cause white lines to run
across the print, as printing and pausing are repeated alternately. If print
quality has priority, use the Batch Print mode ("Batch (COM IF)", "Batch
(OTHER IF)").
(Refer to 9 Special Mode: 9-2. Changing the Setup.)
(5) The top margin can be set to either 12mm or 3mm by a command. If the
top margin is set to 3mm, be sure to remove the printed paper each time
the printing and cutting operation is completed as rollback of paper takes
place before printing. If printed and cut paper is not removed, the partial
cut section may be torn or the cut surface may be folded causing a paper
jam. Also, use at least 30 mm of paper for each transaction.
(6) Setting a high value for print density (110 % and over) can result in blurred
or uneven printing at low temperatures, depending on the printing pattern.
If print quality has priority, print at a lower speed.
(Refer to 9 Special Mode: 9-2. Changing the Setup.)
(7) Do not switch from narrower paper to wider paper (e.g. 58mm to 80mm)
when printing is in progress. When using narrow-width paper, a part of the
thermal head may directly come in contact with the platen roller without
any paper present. This causes the head to wear down, resulting in poor
printing quality. In addition, as the cutter blade also works at sections
without paper, the cutter blade may wear down, resulting in a bad cut. Do
not change paper width when printing is in progress.

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 (8) If the paper has been left in the printer for a long time, it may deform and
cause faint printing. Therefore, if the paper has been left for a long time,
feed the paper forward by 20-30mm before printing.
(9) If non-recommended paper is used, print quality and/or the thermal head
life cannot be guaranteed. In particular, use of paper containing “Na+, K+,
or Cl-” may significantly shorten the life span of the thermal head.
(10) Using a non-recommended AC adapter may cause blurred and/or uneven
printing, so use only the recommended adapter.
(11) The paper may get marked during paper changing or when the top cover
is shut, so feed the paper forward by 20-30mm before printing.

13-2. Cutter Related Precautions

(1) Do not use the cutter continuously at a rate exceeding 10 cuts per minute
(1 cut per 6 seconds or more). Excessive use may cause a malfunction.
(2) Do not remove paper while it is still being cut. Doing so may cause
problems such as a paper jam.
(3) If the top margin is set at 3mm, be sure to remove the printed paper each
time the printing and cutting operation is completed as roll back of the
printer paper takes place before printing. Not doing so may cause problems
such as a paper jam.

13-3. Barcode/2D Code Printing Precautions

(1) When using thick paper, the printing speed and density should be adjusted
and readability should also be checked before using the printer as thick
paper may cause blurring depending on the usage environment and the
humidity.
(Refer to 9 Special Mode: 9-2. Changing the Setup.)
(2) For 2D codes, adjust the printing speed and density to obtain a good
recognition rate. As readability varies depending on the module width,
print density, ambient temperature, type of thermal roll paper, and reader
performance, check this before using the printer.
(Refer to 9 Special Mode: 9-2. Changing the Setup.)
(3) If a barcode is printed at the top of the printer paper when it is first fed, or
at the bottom when paper feeding is completed, readability should be
checked as accuracy in paper feeding may become unstable.

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13-4. USB Interface Usage Precautions

(1) Connect the printer directly to the host computer.

(2) Be sure to turn on the printer power before printing.
(3) If an error occurs during printing, recover the printer from the error, and
then retry printing.
(4) Do not turn off the printer or disconnect the USB cable while printing is in
progress. Using the host computer to set Stand-by mode, Sleep mode,
Suspend mode or Pause mode is not recommended.
If the printer does not work properly even after implementing the above,
try re-connecting the USB cable or turning on the printer power again. If
the printer still does not print properly, restart the host computer.

13-5. LAN Interface Usage Precautions

(1) The printer web settings should be configured when the printer is not
printing.
If you change the web settings frequently while the printer is printing, the
paper might not feed smoothly and uneven printing may occur.
(2) Status monitor can be used with dedicated LAN ports.
It does not support Windows standard LAN ports.
(3) When printing to multiple printers from a single PC, the printing might not
operate correctly depending on the Windows standard TCP/IP port.
If this happens, set the bidirectional communication function in the printer
driver to disabled before printing.
(4) If the printer is turned off in the middle of printing, printing might not
automatically resume when the printer is turned on.
If this happens, delete the print job data from the printer spooler and then
execute the printing again.

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13-6. Installation Precautions

(1) Use the printer indoors only. Outdoor usage may cause printer malfunction
due to dust or other factors.

13-7. Modular Type Connector Usage Precautions

(1) This product uses a special-purpose modular connector for the cash drawer
connector. Do not attempt to use other types of connectors such as public
telephone connectors.

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