RANE TRW steering systems,
Plant II Pump Division,
GUDUVANCHERY – 603 202.
SUPPLIER CORRECTIVE ACTION REPORT (SCAR)
A. SQR & DEFECT PART DETAILS
SCAR NO : 022 SCAR DATE : 01.02.2018
SUPPLIER NAME : GLOBAL ENGINEERING DETECTED AT : INCOMING
SUPPLIER CODE : 10411 MODEL : NEW GEN.
PART NAME : FILTER & END COVER ASSEMBLY DC NO : : GE/042/2017-2018
PART NUMBER : 019 1052 00 DC DATE: : 27.01.2018
QTY REJECTED : 5000 LOT QTY: : 5,000
CHARACTERISTICS SPECIFICATION ACTUAL REMARKS
Loose burr particles found in
Appearance Free from loose burr and damages weld area, and also damages Not OK
found in outer cover
Bottom aluminium and top plastic
Gap found in Aluminium bottom
Appearance cover to be pasted with adhesive Not OK
cover, improper adhesive
properly
B. IF ANY TRACEABLITY : RAISED BY : K.Mariyappan
Reference Photo:
Damages Loose burr particle
No adhesive
C.REASON FOR SENDING NOT OK PARTS : (Route cause for non detection at vendor end -to be filled by supplier)
WHY ? WHY ? WHY ? WHY ? WHY ? WHY ? WHY ?
PDI inspection not conduct Visual inspectiton
Defect part not detect
for loose burr at spot area standard not cover the
during PDI
and lack of adhesive defects.
Defect part not detect Material damage happened
Material handling poor.
during PDI after packing.
D.ACTION TAKEN TO DISPOSE NON -CONFORMING PARTS: (TO BE FILLED BY SUPPLIER)
DESCRIPTION RTSS END TRANSIT SUPPLIER
Packed stage - 2000
Segregation Qty 5000 0
WIP - 500
Defect Qty Lot repalced and segregated in GE(23nos) 0 14nos
Disposition
INTERIM CONTAINMENT ACTION (TO BE FILLED BY SUPPLIER)
ACTION IDENTIFIED DATE IMPLEMENTED EFFECTIVENESS CUTOFF (BATCH NO./ LOT NO.)
1.Available quantity in the customer end to be replaced and the parts will be
05.02.2018 Segregation In-Process 05.02.2018
segregated and send RANE with identification mark RC
1.Availble quantity in all the WIP and packed material recheck and send the
05.02.2018 Segregation In-Process 08.02.2018
parts with identification mark RC
PRODUCT / LOT TRACEABILITY AND IDENTIFICATION INFORMATION IDENTIFICATION PHOTO COPY
DC.NO : GE/042/2017-2018
DATE : 27.01.2018
LOT QTY :
5000
Note to supplier :-
1. Interim Action to be Provided Immediately
FORM NO P. 6025 REV NO : 4 DATE: 01.04.2017 Page 1 of 3
ROOT CAUSE ANALYSIS
CAUSE & EFFECCT DIAGRAM
MAN MACHINE
Untrained operator. High voltage
Welding rod worn out.
Operator less awareness about the defect Melting the base material
CAUSES Spot Burr / Improper
adhesive
EFFECTS
Material thickness low
Welding location wrong.
Cap taper Material handling
Adhesive quantity less. Adhesive apply method
MATERIAL METHOD
VALIDATION FOR THE POSSIBLE CAUSES
SL.NO CAUSE VALIDATION STATUS REMARKS
1 Untrained operator Operator well trained about the process.(Skill matrix verified) Close
Operator less awareness about the
2 Yes.Operator not identify the defect sample. Close
defect.
3 High input voltage. Voltage regulator verified and found ok.(Spec. Knob-1 / Actual Knob-1)) Close
4 Melting the base material Yes.base material get melted. Close
5 Material thickness low. Materila thickenss with in specification.(Spec- 0.30±0.05, Actual - 0.28) Close
6 Welding point wrong. Yes.Welding location improper. Close
1 Cap taper Cap flatness measured and found ok Close
2 Adhesive quantity low. Adhesive weight calculated and observed upto 5gram Close
3 Adhesive apply method. Adhesive apply method verified and ok Close
1 Material handling poor. Material handling during transport not good Close
FORM NO P. 6025 REV NO : 4 DATE: 01.04.2017 Page 2 Of 3
INVESTIGATION DETAILS / ROOT CAUSE : Add additional sheets if required (To be filled by supplier)
PROBLEM WHY ? WHY ? WHY ? WHY ? WHY ? WHY ?
Welding rod(Brass) got Contineous production
Coolant flow not provided.
heat. heat generated.
Loose Burr observed in During spot welding burr
weld area. projection observed. Spot welding location
Welding done at the Fixture not available for
taken manually by
edges of outer core. welding location.
operator.
During sub asselmbly
Adhesive quanity not
Poor adhesive adhesive not cover the all
sufficient.
area.
Work instruction not
Material handling during
Damage cover material handling
transport poor.
in transport.
ACTION TAKEN -PERMANENT :Add additional sheets if required (To be filled by supplier)
SL.NO MAJOR CAUSES IDENTIFIED ACTIONS PLANNED RESPONSIBILITY TARGET COMPLETED ON
1 Coolant flow not provided. Coolant flow system to be fix for spot welding area. Mr.Velappan 20.02.2018
Fixture to be made and welding location to be
2 Fixture not availabe for welding location. Mr.Manjar alikhan 15.02.2018
freezed.
Adhesive quantity to be improved from 5gram to
3 Adhesive quantity not sufficient Mr.Velappal 07.02.2018 07.02.2017
8gram
Work instruction to be made for transport material
4 Work instruction not cover material handling in transport Mr.Dyson 14.02.2018
handling and training given to the operator.
PREPARED BY :- Devan APPROVED BY : - S.Dyson
Following quality documents changed due to implemented action plan :
FOR SUPPLIER FOR RTSS
Revision required If yes, Revision Revision required
Document Attachments If yes, Revision details Attachments
(Yes/No) details (Yes/No)
DFMEA / Drawing No - -
PFMEA / Revision Yes 0 15.02.18
Control plan / Quality plan
Yes 0 15.02.18
revision
Process flow
No - -
diagram/Revision
SOP / Revision Yes 0 15.02.18
Fixture/Tools/Check sheet
Yes 0 15.02.18
& Others
If any other documents
Yes 0 13.02.18
(PDIR, FIRST OFF,etc.)
HORIZANDAL DEPLOYMENT
Model Target Completed On Model Target Completed On
019 1002 00 21.02.18
019 1020 00 21.02.18
CORRECTIVE ACTIONS ACCEPTED REJECTED
Reviewed by : Approved by :
Date : Date :
Contact person : Mr.N.Palani Senior Manager QA( RTSS) Mobile # 7550066407
Note to supplier :-
Short term corrective action report to be submitted to Rane TRW Quality Assurance within
48 hours of receipt of the SCAR report. Long term permanent corrective action report to be
submitted to Rane TRW Quality Assurance within 14 days from receipt of the SQR report.
CAPA Effectiveness monitoring RTSS/ SUPPLIER
EFFECTIVENESS MONITORING
MONTH 18-Feb 18-Mar 18-Apr 18-May 18-Jun 18-Jul Status
No of Occurences 1
Note:
FORM NO P. 6025 REV NO : 4 DATE: 01.04.2017 Page 3 of 3
