Service Report Monark
Dealer Process 9 1 1 5
Inspection Number 5909014
Make CATERPILLAR Customer No 011496
Serial Number LGP00270 Customer Name Delta Earthmoving Inc.
Model D6R Equipment Family FAMILY-ALL
Completed On 5/7/2021 9:28:45 AM SMU 9203 Hours
Inspector SIM EMO Location Davao City, Davao
Region
Work Order DJ49605 Coordinates 0, 7.0116179,
125.4893053
PDF Generated On 5/7/2021
Customer
Technician
Technician
Technician
General Info & Comments
General info/Comments ACTION
Comments: To inspect and troubleshoot machine.
Customer Name:Jumil Ferrer
Report Generated on 05-06-21
Additional Information
1.1 Equipment Information WRITE YOUR
ANSWER BELOW
Form Order Report Serial Number : LGP00270 Page 1 of 4
1.1.1 Engine Model C-9 -
1.1.2 Engine Serial No. THX09623 -
1.1.3 Machine / Engine Arrangement 279-0027/287-7574 -
1.1.4 Transmission / Package Serial No. SCM00277 -
1.2 Product Link Installed NO
1.2.1 Product Link Model
1.2.2 Serial Number
Part Causing Failure
2.1 Part No. Causing Failure YES
Comments: Pressure too high.
2.1.1 Part Number 319-0678 -
2.1.2 Part No. Description Pump-Gp -
2.1.3 Quantity 1 Pc
2.1.4 Description Code 65 -
2.1.5 Group Number 220-8233 -
2.1.6 Group Name Unit Injection Hydraulic Pump
and Mounting Gp -
2.2 Failure Made Product Inoperable? YES
Comments: Pressure too high.
2.3 Durability YES
Customer complaint
3.1 Customer complaint (Operator/Customer) | Work Order Objective ACTION
Comments: To inspect and troubleshoot machine.
Problem Statement
4.1 What is the problem of the unit? ACTION
Comments: Machine low power and engine rough running.
Findings and Analysis
Form Order Report Serial Number : LGP00270 Page 2 of 4
5.1 What are the findings? ACTION
Comments: HEUI pump pressure is too high.
5.2 Measurements (Actual vs. Specs) N/A
5.2.1 Measurement 1
5.2.2 Measurement 2
5.2.3 Measurement 3
5.3 Site Conditions FAIR
Comments: Tight space and dusty.
5.4 Cat ET N/A
5.4.1 Fault Code
5.4.2 Fault Code
5.5 SOS Results N/A
5.5.1 Engine
5.5.2 Hydraulics
5.5.3 Final Drive
Scope of Work
6.1 Work Done ACTION
Comments: Coordinated with the customer.
Performed visual walk around inspection.
Performed pre-operation check.
Checked oil levels.
Checked parameters on CAT-ET.
Checked pressures.
Generated PSR.
Test Machine.
Conclusion
7.1 What caused the problem based on above findings? ACTION
Comments: HUEI pump pressure too high was due too internal malfunction.
Recommendation and Overall Assessment
Form Order Report Serial Number : LGP00270 Page 3 of 4
8.1 What parts to be replaced and why, practices to be maintained/stop? | Status ACTION
of the unit
Comments: Unit is not Operational.
Machine is for further troubleshooting.
Recommendation: Change Oil and filters.
Replace fan belt.
Replace Engine oil pressure sensor.
Form Order Report Serial Number : LGP00270 Page 4 of 4