0% found this document useful (0 votes)
19 views4 pages

Device Pro 4 Page Content

The document discusses the lifetime warranty, fast repair services, best price guarantee, and working process of Device Pro mobile repair company. Device Pro offers lifetime warranty on repairs, aims to repair phones within 30-40 minutes, guarantees the best prices, and has a process where technicians diagnose and repair phones that were picked up and will be delivered.

Uploaded by

Asad Ullah
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
0% found this document useful (0 votes)
19 views4 pages

Device Pro 4 Page Content

The document discusses the lifetime warranty, fast repair services, best price guarantee, and working process of Device Pro mobile repair company. Device Pro offers lifetime warranty on repairs, aims to repair phones within 30-40 minutes, guarantees the best prices, and has a process where technicians diagnose and repair phones that were picked up and will be delivered.

Uploaded by

Asad Ullah
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 4

Lifetime Warranty

Warranty Outline:

We give a lifetime warranty right after the maintenance of your mobile phone is done.

Our lifetime warranty only covers the parts that you repair or get replaced from us at Device Pro.

As you Know that we provide (pick up and deliver) services to our valued customers. So, after
the repair is done our delivery man will bring the device to your location, and if by any chance
he breaks it and hands it over to you.We will be responsible for the re-maintenance.

Device Pro gives a warranty receipt to its customers after the maintenance/repair is done.
Note! It is mandatory for the customer to keep the receipt safe otherwise if any kind of damage
is done it will not be treated from Device Pro.

Warranty that will be given for screen repairs will only cover the touch screen’s functionality if it
has lines on the screen or broken (LCD) after the repair. This can only happen due to physical
damage and it will not be covered or treated by our warranty. Your warranty will be cancelled
with no exceptions if this kind of case happens.

Device Pro Warranty Validation Circumstances:

The warranty will not be applied if the customer has dropped the phone or damaged it by itself
right after the repair.

The warranty will not cover any kind of physical or water damage that has been done right after
the repair.

The warranty will not apply if the device has been operated or worked on by someone else
except Device Pro.

Also after the repair any kind of physical or water damage that has happened due to any
uncertain reason will also not be covered within the warranty.

Warranties Apply When Purchasing a Phone:

● Lifetime warranty IMEI (Blacklist Protection Guarantee)


● 6 months battery warranty
● 1 month software warranty
● 1-year hardware warranty

Physical Damage Warranty Policies:


The warranty will be canceled if any kind of physical damage is done due to any uncertain
reason from the customer. For instance.

● Liquid Damage
● Broken LCD
● Broken glass

Will not be treated or covered within the warranty.

Return Policies:

The return policy or the lifetime warranty applies when the phone or the device that you’ve just
got repaired from Device Pro, stops functioning without any physical damage being done by
your side then only we will repair it without taking any extra charges from our customer.

-------------------------------------------------------------------------------------------------------------------------------

Fast Repair
Device Pro offers quick and responsive repairing services to its customers where he can also
avail the pick up and deliver services. Our goal is to give our customers a time savvy service
where he can get his device repaired without moving a muscle. We know how time is so
precious for our customers and we care about it. That is why we offer the best cell phone
repairing services in Canada by fixing your phone in just 30 to 40 minutes and that is our
average repair time. We only repair iPhone models that only take 20 to 25 minutes to repair in
our shop. We have hired some of the best-certified technicians at our stores who are proficient
in repairing Apple models. Our services benefit those who are quite averse to going out and
waiting in lines to get their phones repaired. That is why we offer quick and responsive pick up
and deliver services to those customers of ours.

-------------------------------------------------------------------------------------------------------------------------------

Best Price Guarantee


DevicePro gives the best price guarantee of versatile repairing services in Canada. Our "Price
Match Guarantee" ensures that we generally offer the best cost for all iPhone repairs to our
customers and furthermore on buying one of the cell phones from our shops. A Large number of
the customers have an uncertainty, that the price we are showing is comparable by market
standard or not? That is where we give you the alternatives to match our Price list to different
competitors in the market. Where you can undoubtedly coordinate with our normalized market
price list so you can be satisfied with it, and if by chance you happen to see that our costs are
higher than other cell phone retail or specialist co-ops then we will definitely compare our prices
with them without any hesitation. These characteristics and strategies of Device Pro are the
potential sources that keep this business particularly incomparable and first class from others.

-------------------------------------------------------------------------------------------------------------------------------

Our Working Process


How it Starts: Our repairing and purchasing process starts when a customer books an
appointment from our website.

With that being done our customer support representative transfers all the info about the
customer to our pick up guy through which he reaches the customer’s location and picks up the
device that needs maintenance/repair.

Repairing Process: After getting the device he then delivers it to one of our technicians.
Our technician then starts the diagnosis through which he detects the cause of malfunction.
This process takes at least 10 to 15 minutes.

After the diagnosis the technician then performs to repair the device that he has been given.

After the repair is done our technician will inform our customer representative to let the customer
know that his device is ready.

After that our delivery guy will deliver the repaired device to its rightful owner and will recieve the
repairing charges that were informed at the time of booking the repair appointment.

On Purchasing: The quiet same procedure goes with Purchasing a mobile or any accessories
from Device Pro.
Lifetime warranty
Our working process

Fast repair
Best price

You might also like