SOAL POST TES CSCA
1. _______ is the design of seamless value-added processes across organization
boundaries to meet the real needs of the end customer.
o Supply chain management
o Value charting
o Process engineering
o Operations
2. As guidance to managing a global distribution, seven action points have been
suggested. Do these include:
o All answers are incorrect
o Let distributors pick you
o Do not waste money, time and energy initially
o Treat local distributors as short-term partners
3. Which term describes a concept that encourages and facilitates collaborative
processes between members of a supply chain?
o Collaborative planning, forecasting, and reordering (CPFR)
o Collaborative planning, forecasting, and replenishment (CPFR)
o Collaborative planning, focusing, and replenishment (CPFR)
o Collaborative planning, focusing, and reordering (CPFR)
4. Lead time and order cycle times are the same as:
o real time service time
o replenishment time
o supply chain flow
o customer service time
5. Logistics is an integral part of supply chain management. Which explanation
best represents outbound logistics?
o An emphasis on using the supply chain to deliver value to customers who are
actively involved in product and service specification
o The management of material resources entering an organisation from its
suppliers and other partners
o A supply chain that emphasises distribution of a product to passive customers
o The management of resources supplied from an organisation to its customers
and intermediaries
6. Improvements in the value chain can be implemented by following Kjellsdotter
and Jonsson's iterative planning cycle. Which of the following does not form
part of the cycle?
o Creating a preliminary production plan
o Creating a quality control plan
o Creating a consensus forecast
o Creating a preliminary delivery plan
7. The coordination of all supply activities of an organisation from its suppliers
and partners to its customers is referred to as:
o Supply chain management
o Supply chain network
o Efficient customer response
o Supply and demand coordination
8. A U.S. equipment manufacturer finds a less expensive source of supply in
China for steel forgings currently purchased from a United? State's supplier.
The manufacturer switches from the U.S. to the Chinese forging supplier. This
is an example of which of the following important trends in operations and
supply chain management?
o Relationship Management
o Electronic Commerce
o Increasing Competition and Globalization
o Radio Frequency Identification (RFID)
9. The supply chain function works with finance and accounting on determining
capital investments in manufacturing plants and resource levels, such as
workforce. This supply chain activity is
o Logistics
o Capacity Planning
o Purchasing
o Forecasting
10. VMI stands for
o Vendor material inventory
o Variable material inventory
o Vendor managed inventory
o Valuable material inventory
11. Which of these is an output to a single organization's transformation process?
o Intangible needs
o Materials
o Fulfilled needs
o Information
12. A supply chain is made up of a series of processes that involve an input, a
_______, and an output.
o shipment
o customer
o transformation
o supplier
13. A filtering of exposure, comprehension, and retention is defined as:
o Perception
o Selective comprehension
o Selective perception
o Selective retention
14. Supply chain management is essentially the optimisation of material flows and
associated information flows involved with an organisation's operations. To
manage these flows, e-business applications are essential to bring such benefits
as noted in 'Internet retailing' in 2010 which reported that the average rates of
return to a high street retailer could be as high as 10%. What did the same
source report as the average rate of return for UK e-commerce sites?
o 15%
o 18%
o 22%
o 12%
15. Which of the following is true for supply chain management?
o Exchange of information moves in both the direction
o The physical material moves in the direction of the end of chain
o Flow of cash backwards through the chain
o All answers are correct
16. The supply chain function works with marketing to manage the movement of
physical goods throughout the supply chain. This supply chain activity is
o Capacity Planning
o Purchasing
o Forecasting
o Logistics
17. “3PL” involves using a supplier to provide _______ services.
o logistics
o contract manufacturing
o marketing
o design
18. A decade ago, most music was sold as physical CDs in music stores.
Companies, such as Apple, sell music over the internet. In this example, by
effectively utilizing information technology to automate this business
transaction. Apple exhibits which of the following important trends in supply
chain management?
o Relationship Management
o Electronic Commerce
o Increasing Competition and Globalization
o Radio Frequency Identification? (RFID)
19. What does a company's information system need to deliver to different parties
who need to access the supply chain information of an organisation, whether
they be employees, suppliers, logistics service providers or customers?
o All answers are incorrect
o Supply chain visibility
o Radio-frequency identification of products
o Password and user name reminders
20. When performance managing an electronic-supply chain management (e-
SCM), measurement frameworks provide categories and examples of metrics.
What would Return on Investment be a metric of?
o Supply chain partnership
o Profitability
o Delivery performance
o Cost in supply chain
21. In any given supply chain there is some combination of companies who
perform different functions. There are companies that are:
o retailers
o all mention answers are correct
o none of the answer is correct
o wholesalers
22. A supply chain is essentially a sequence of linked:
o warehousing and wholesaling units
o suppliers and customers
o customer and prospects
o supplier and manufacturer
23. Transactions between an organisation and its suppliers and intermediaries,
equivalent to buy-side e-commerce is known as:
o There is no difference to buy-side e-commerce
o The upstream supply chain
o The downstream supply chain
o Supply streaming
24. The _______ has made it possible for other companies to eliminate
intermediaries and sell directly to the end consumer.
o SCM
o global sourcing
o competition
o Internet
25. The text indicates that which of the following is perhaps the most difficult of
all the activities that operations and supply chain personnel perform?
o Relationship Management
o Electric Commerce
o Sourcing
o Globalizing
26. The sequence of a typical manufacturing supply chain is
o Storage–Supplier–manufacturing–storage–distributor–retailer–customer
o Supplier–Storage-manufacturing–storage– retailer–distributor–customer
o Supplier–Storage-manufacturing–storage–distributor–retailer–customer
o Supplier–Storage-manufacturing– distributor–storage–retailer–customer
27. Which of the following is NOT one of the 5 situational influences that have
an impact on the purchase decision process:
o Cash on hand
o Physical surroundings
o Social surroundings
o Temporal effects
28. The typical aim of the push to customer approach to supply chain management
is:
o Reduce wastage
o To enhance product and service quality.
o Optimise the production process for cost and efficiency
o To improve costs of distribution
29. Again looking at ECR, an appropriate strategy to maximize efficiency of
promotions is to:
o Efficient replacement
o Revision of organisation processes supported by information systems
o Efficient store assortments
o Integrate this activity into all supply chain planning
30. An appropriate strategy to achieve the objective of optimising the productivity
of retail space and inventory is:
o Efficient replacement
o Integrate this activity into all supply chain planning
o Revision of organization processes supported by information systems
o Efficient store assortments