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Here are 6 tips on how to start an online auto parts business.
These tips apply even if you just want to grow your existing
spare parts business. Auto parts is a fast-growing sector
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online. Many brick & mortar retailers are coming back strong
Aftermarket
after the virus shutdown. Many of these brick & mortar
Analysis (127)
businesses are now considering getting into online retailing.
Market Research
We compare marketing techniques (104)
including Google Ads, social media Marketing Articles
marketing, email, remarketing, (112)
eCommerce platforms and more.
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This is a good time to look at marketing ideas for a parts How Many Cars
Are There In The
business. After all, online sales of parts is now growing at more
World in 2021?
than 30% per year. Read on! June 24, 2021 -
9:00 am
1. Google Ads: fast way to Table of Contents
start an online automotive What is
automotive
parts business [ hide ]
SEO?
How to start an online June 3, 2021 -
Google
auto parts business 10:44 am
Ads can
1. Google Ads: fast way Jeep
be a fast-track to producing to start an online Demographics:
revenue. If you have a new automotive parts Income, Age,
Gender and
website, generating organic business
More
traf c is going to be a long-term 2. It’s important to March 10, 2021 -
effort. Paid search through have the right platform 2:17 pm
for your online car
Google Ads can get exposure for
parts business
your website quickly and really
3. Should you grow
helps start an online auto parts
your auto parts
parts business. With Google Ads,
business with
you can reach customers exactly
Facebook Ads?
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at the point when they are 4. Optimized landing
searching for your type of pages to help grow
your auto parts
automotive products. This can
business
take the form of text search ads,
5. Auto parts
Google Shopping ads or display
marketing using
ads on the Google Display
remarketing
Network. As of November 2019,
6. Grow an online auto
Google Shopping Actions is no parts business with
longer an option for auto parts email marketing
with speci c tment
requirements.
All Google Ads options include the ability to target your auto
parts ads:
Location: You can set a target by country, region or city. If
shipping is a factor (you don’t want to ship heavy products
across the country) you can limit by states. If you’re
promoting an auto parts store to a local market you can
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target ZIP codes, city boundaries or a radius around your
shop.
Device: You can target ads to show on a prospect’s
computer, mobile phone or tablets. On mobile phones you
can display hours and location information.
Time of day/day of week: You can adjust your ads to show at
certain times of the day. For example, for a local store,
display ads only when your store is open.
Google Ads options
You have for paid search
text ads or Google
Shopping ads. These
make marketing a spare
parts business more
ef cient.
Negative keywords:
You can prevent ads from showing with negative keywords.
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For example, if your ad is for “rear brake pads,” exclude
searches for “front brake calipers.” Or, if your ad is for
clutches, exclude searches for women’s purses (which can
be called a “clutch”).
Keywords: You can show your ad when prospects search for
words speci c to your product. It’s important to note that
with Google Shopping ads, you don’t add keywords to any
ad listing, the “keywords” that trigger the Shopping ads are
within the data that drives the ad. That data is uploaded
through the Google Merchant Center.
Google Shopping Ads tend to have a good clickthrough rate
(CTR) and conversion rate, and a well-optimized product page
helps. Text-based Google Search ads direct clicks to any URL
on your website you want, and Google Shopping Ads must
direct to a nal product page.
2. It’s important to have the right platform for your
online car parts business
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Want to know how to start an online auto parts business? Start
by using the best eCommerce platform for automotive parts.
You want to have the best car parts website you can, this is
critical.
For optimal auto parts marketing you need a website that
works well. This includes easy navigation and enough
information to educate your customers.
Site speed is also critical for the highest
conversion rate. A slow auto parts site repels
visitors like oil repels water. A slow site
prevents you from the ability market your auto
parts store online.
It is also important to have site navigation and structure that
works with your auto parts products. For example,
year/make/model search if you sell application-speci c
products.
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3. Should you grow your auto parts business with
Facebook Ads?
Facebook organic reach
has been plummeting
every year. It has
dropped from over 15%
of your followers in 2015
to only 1% or less in 2021. Facebook has clearly changed from a
platform to build followers organically, to a pay-to-play social
platform. If you want to reach a relevant audience on Facebook
in 2021, but still keep it very targeted, Facebook Ads are an
option for you.
On the plus side, advertising on Facebook is relatively simple.
The most basic approach is to boost a post and you can do that
on a very limited budget.
We will caution you, however, after analyzing tens of thousands
of Facebook visits to websites over several years, Facebook
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visitors to auto parts websites tend to convert to buyers at a
very low rate. Quite often we’ll see Facebook visitors convert at
a rate of 10% to 50% lower than an auto parts website’s
average conversion rate. If your site conversion rate is 1%, don’t
be surprised if Facebook visitors convert at .10% to .50%.
Other products, like apparel or home goods, may have better
conversion rates for Facebook visitors than auto parts
businesses.
Don’t confuse the number of followers or
“likes” you get for your online auto parts
business, with marketing that is intended to
produce sales. Look at your Google Analytics
to see how these Facebook visitors behave
when they come to your auto parts website.
Facebook has come under a lot of scrutiny for how user data is
treated. That is growing in 2020. Here is a page from Facebook
that describes how data is used to deliver Facebook Ads.
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According to Facebook, users are targeted for ads primarily on
these factors:
Users’ activity across Facebook companies and products.
Activity with other businesses on Facebook.
Browsing activity on other websites and apps.
The physical location where you’re using Facebook.
Using Facebook Ads Manager
You manage a Facebook advertising program using Facebook
Ads Manager. Besides Facebook, your Facebook ads can
appear on the Facebook Audience Network, including other
websites or apps, on Instagram or on Facebook Messenger.
These are “placements.”
Best practice for Facebook Ads are similar to other online ads.
Have a clear Call to Action (CTA). In other words, what do you
want the viewer to do when the ad is displayed? What is the
bene t to the viewer? If you add a button where do you want
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the button to lead to? Have a speci c target in mind for your
ads. If you’re trying to market your auto parts store online only
in your city, use a geographic limitation.
You should install the Facebook pixel on your website.
Facebook pixel data lets you make sure your auto parts ads are
being shown to the intended audience. It also helps you build
advertising audiences, which is simply the people you want to
target. It also lets you take advantage of other Facebook
advertising tools such as remarketing (scroll down for more of
an explanation on remarketing).
4. Optimized landing pages to help grow your auto
parts business
If you want to know how to start an online auto parts business
here’s a tip. Optimized landing pages for your auto products or
services increase sales.
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An
optimized
page makes
it easier for
a customer
to take an
action or
make a
purchase.
“Golly, I’m optimizing pages all over the place!”
When you
optimize a page it’s more likely a visitor will click the “add to
cart” button.
Another goal of a landing page, for a local store, might be to
generate phone calls. In that case an optimized page has a
prominent number with your business hours. That number
should be clickable when viewing the page on a mobile phone.
Optimized pages lead to a better site conversion rate (see our
blog post on automotive conversion rate optimization). Your
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“conversion rate” is the percentage of visitors that take an
action, either calling your store or making an online purchase.
Think of it this way: increase your site conversion rate from
0.50% to 1.0% and your sales double!
Landing page checklist
Here’s a checklist for designing a product landing page that
converts well:
Show a clear image(s) of the part (and for best practice on
auto parts images see our blog post on Google Shopping
images).
Include a headline with the part type.
Have a clear description, not just a short sentence or a
phrase with abbreviations.
Make sure the brand of the part and the manufacturer part
number are visible.
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Show the price of the auto part and in the case of an
eCommerce store, show shipping cost.
Show in-stock status.
Have a clear Call to Action (CTA), which can be an “add to
cart” button. The CTA should stand out on the page. For
example, if everything on the page is blue and your CTA is
blue, it may be lost visually.
Reduce other distractions on the page that can grab the
viewer’s attention away from the part. Keep it clean and
simple. Don’t automatically throw in huge graphic banners.
5. Auto parts marketing using remarketing
Retargeting or remarketing gives you a huge competitive
advantage.
Even if you’ve optimized your marketing efforts, most site
visitors leave a site they’ve visited for the rst time without
making a purchase.
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This is
the
opposite of your conversion rate, which we de ned at the top
of this article.
For auto parts websites, typically 97% to 99%
of website visitors leave without buying
anything. This is why remarketing is a good
option. It brings visitors who didn’t purchase
anything back to your website.
With an online auto parts store, it’s easy for visitors to get
distracted, lose interest, not nd what they’re looking for, or
simply browse your competitors.
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What if you had a way to chase after all the customers who left
your online store? You do! It’s retargeting, also called
remarketing. Not only does it give you the opportunity to
remind past visitors to come on back to your online store,
you’re reaching a highly engaged audience.
How retargeting works
Retargeting puts a cookie in your website visitors’ browsers,
and that cookie triggers your ad to show on the Google Display
Network (GDN). This is the largest display network in the
world, but most people just don’t realize it’s Google because
the Google logo doesn’t appear anywhere. The GDN literally
covers 2 million websites.
With remarketing, you don’t have to guess where your site
visitors went. Your ad automatically displays to them on 2
million websites. Remarketing is a powerful way to increase
brand awareness through multiple touchpoints. It’s also cost-
effective: the Google Display Network is based on cost per
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click, so unless someone clicks on the ad, it appears at no cost.
This gives you a free brand campaign to market your auto parts
store online!
6. Grow an online auto parts business with email
marketing
Did you know a repeat customer is
worth 3 to 7 times the cost of a
new one? You can see how the
math works in our lifetime value
article. Lifetime value is
abbreviated as “LTV.” In that
article we show how one new auto
parts customer can be worth several hundred dollars over two
or three years.
Our article on LTV shows how you can pay $12
to acquire one new customer, who then
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contributes $147 to your bottom line over
three years.
Once someone buys from you, or even asks to be added to your
mailing list, you have their email address. That’s valuable!
An extremely cost-effective way to sales is with email
marketing campaigns.
Develop a relationship with your customers via email. Send out
regular updates if they’re opted in to your email newsletters.
This can be weekly or monthly. Send out deals and new
automotive products you’re adding to your store. The better
you nurture your lead, the more your customer will come back
for more and buy your products.
Setup triggered email automation campaigns to send a
personalized “thank you” message with the customer’s name
and product details.
Tips for email subject lines
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It’s important to have your email opened and read, and that in
turn is related to your subject line. Here are some tips for a
subject line:
Personalize your subject line and include your customer’s
name. Most email platforms have elds where you can add
rst and last names.
Be speci c about your email message.
Get your customer to think by asking a relevant question.
Don’t assume you have to offer a discount! Many times just
staying in front of your online customers, or telling them
about a new product, is enough.
If you have the resources and a large enough customer base,
you can segment your email database list. This lets you send
information on products to Chevy owners, or Ford products to
Ford owners.
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TAGS: AUTO PARTS WEBSITE DESIGN, AUTOMOTIVE DIGITAL MARKETING,
AUTOMOTIVE SEO PPC, CONVERSION RATE OPTIMIZATION, GOOGLE ADS, SELLING
AUTO PARTS ONLINE
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