USA - Telecoms, Mobile and Broadband - Statistics and Analyses
USA - Telecoms, Mobile and Broadband - Statistics and Analyses
16th Edition
Researcher: Henry Lancaster
Published: 7 January 2019
Copyright 2019
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Executive Summary
Executive Summary
USA remains among leaders for 5G into 2019
Growth in the US mobile subscriber base remains strong, with a penetration rate of about 127%.
Declining revenue from voice services is compensated for by high growth in mobile data use,
itself supported by upgraded networks based on LTE technologies. Smartphone penetration is
also high, which had encouraged mobile data use among subscribers. The major operators, led
by AT&T, Verizon and T-Mobile US, have partnered with vendors to trial 5G technologies and
services and will be expanding their commercial services further into 2019 and into 2020. In
addition, operators are working on the potential of NB-IoT, LTE-U and LTE-A technologies, in
some respects as complementary technologies supported by 5G.
Major recent developments include the complex reserve auction for spectrum in the 600MHz
band, which raised more than $19 billion. Although network operators must wait for spectrum
allocations to be concluded, the additional 70MHz made available will go far to supporting
mobile broadband in rural areas and improving network capacity.
In addition to the auction of 28GHz spectrum in late 2018 the FCC plans other auctions in 2019
(for spectrum in the 24GHz, 37GHz, 39GHz and 49GHz bands) to increase the amount of
spectrum available for 5G.
Given the size of the US broadband market, and the growing demand for data on both fixed and
mobile networks, there is continuous pressure for operators to invest in fibre networks, and to
push connectivity closer to consumers. In recent years the US has seen increased activity from
regional players as well as the major telcos and cablecos. Much of this activity was stimulated
by Google Fiber following its investments in a number of markets. Although Google Fiber (now
managed through Alphabet’s Access unit) began scaling back its efforts in late 2016, the
company’s legacy has been profound. It encouraged the major providers to reduce pricing for
their similar offers, stimulated interest among municipal leaders, and highlighted the fact that
Executive Summary
haphazard and potentially duplicated fibre deployments are no effective substitute for
municipally-led wholesale fibre infrastructure accessible to any provider.
Local networks supported by municipal governments have also sprung up despite the lobbying
efforts of AT&T and Verizon aimed at preventing local competition. However, for their part AT&T
and Verizon have both refocussed efforts on FttP rather than FttN, looking at the benefits of
current investments for decades to come. G.fast is also being rolled out, to a lesser degree, in
areas where FttP is less feasible, while a growing number of cablecos have also deployed
DOCSIS3.1.
This report provides analyses as well as key statistics and forecasts on the US mobile market.
It also assesses telcos’ strategies, regulatory policies, and developments in the deployment of
emerging technologies. In addition the report covers the cable, DSL, FttP, Wi-Fi and WiMAX
broadband markets, providing market analyses as well as a range of relevant statistics.
Executive Summary
Key developments:
FCC authorises the use of LTE-U devices in the under-utilised 5GHz band;
Altice USA to deliver a 10Gb/s service across its footprint by 2022, split off from parent
company;
Executive Summary
Report update includes telcos' operating and financial data to Q3 2018, recent market
developments.
AT&T, Verizon, Sprint Corporation, T-Mobile US, TracFone, MetroPCS Communications, Leap
Wireless, Frontline, Alltel, US Cellular, Clearwire, Google, CenturyLink, Qwest, Frontier
Communications, Windstream, Fairpoint, Cincinnati Bell, Comcast, HughesNet, ViaSat, Altice
USA
Henry Lancaster
January 2019
Table of Contents
Table of Contents
Broadband market 1
Market analysis 1
Broadband statistics 3
Private networks 14
Network neutrality 15
New technologies 20
Cable operators 22
Introduction 34
Verizon 36
AT&T 40
Frontier Communications 44
G.fast developments 47
Wi-Fi 49
WiMAX 50
Table of Contents
Satellite broadband 57
PLC 58
■ Fibre-to-the-Premises (FttP) 58
Market analysis 58
Market overview 60
Municipalities 66
Google Fiber 68
Other projects/providers 71
Verizon 73
AT&T 75
CenturyLink 79
Cincinnati Bell 81
Comcast 82
Altice USA 83
Digital economy 84
■ E-entertainment 84
■ E-health 85
■ E-government 87
■ E-education 88
■ E-commerce 89
Table of Contents
Digital media 91
■ Videostreaming 91
■ Music streaming 93
Mobile communications 95
■ Market analysis 95
■ Mobile statistics 96
General statistics 96
Mobile voice 99
Spectrum 109
5G 120
4G (LTE) 124
3G 134
AT&T 136
T-Mobile US 147
Table of Contents
MVNOs 163
M-payment 166
M-commerce 168
Table of Contents
List of Tables
Table 1 – Historic - Internet users and penetration – 2000 – 2009 3
Table of Contents
Table 45 – Active mobile broadband subscribers and penetration – 2008 – 2018 104
Table 46 – LTE mobile broadband coverage broadband subscribers and penetration – 2012 – 2016 104
Table of Contents
List of Charts
Chart 1 – Broadband subscribers and penetration – 2005 – 2018 ...........................................................................................6
Chart 11 – Active mobile broadband subscribers and penetration – 2008 – 2018 .............................................................104
List of Exhibits
Exhibit 1 – AWS spectrum auction – January 2015 ...............................................................................................................111
Table of Contents
Broadband market
Broadband market
■ INTRODUCTION AND STATISTICAL OVERVIEW
Market analysis
With IP networks forming the foundation of the burgeoning market for bundled
services, broadband has become one of the fastest growing sectors of the overall
telecoms market. The principal broadband technologies include cable modem,
wireline Digital Subscriber Line (DSL), Fiber-to-the-Premises (FttP) and other FttX
architecture, satellite, Wi-Fi, WiMAX, wireless Multipoint Distribution Services
(MDS), and LTE mobile technologies.
In the second half of the 1990s the government supported the commercialisation
of the internet with the National Infrastructure Initiative, the Telecommunications
Act of 1996, and various e-commerce, e-government and e-education programs.
Throughout the 1990s the US led the rest of the world in the development of
infrastructure, applications and in the adoption of the internet.
However, since 2001 the country’s ranking among OECD countries for broadband
penetration, a key driver behind internet usage growth has remained stubbornly
low. The US continues to linger at around 15th on the OECD broadband
penetration tables, down from 4th place in 2001. The US also lags behind in terms
of broadband access speeds, service levels and value. In the case of fibre
penetration within the fixed-broadband sector, the US stands at 9.4%, compared
to 72% in Japan and 70% in South Korea. The other top ten markets for fibre
penetration, all in Europe, range from 22% to 46%.
Broadband market
enabled laptops, netbooks and other devices, is propelling the growth of fixed
wireless and mobile wireless broadband demand, and so placing greater demand
on fixed-line networks serving as mobile backhaul. In coming years a key
stimulant for broadband access will come from 5G-based services, with many
existing fixed-line broadband subscribers, particularly in poorly served rural areas,
expected to switch to mobile-only solutions and end their fixed-line contracts.
AT&T and Verizon have quickened the pace of their fibre deployments, while a
number of regional cablecos have also extensively upgraded their HFC networks
to DOCSIS3.1, a standard which facilitates download speeds of 1Gb/s and higher.
DOCSIS3.1 deployments will materially improve the US average speeds and
worldwide ranking. As a result of these upgrades, the cable sector has become
the dominant broadband platform, with a market share above 50%.
By contrast, DSL has been in decline with the number of DSL subscribers having
fallen steadily as subscribers migrate to cable and fibre-based services.
In terms of operator market shares, Comcast has about 20% of the market by
subscribers, followed by AT&T, Charter Communications (incorporating
TimeWarnerCable), Verizon and CenturyLink. Together, these operators hold
about 70% of the market. As of September 2018 the fourteen largest cable and
telephone providers in the US had 97.66 million broadband subscribers between
them, representing about 94% of the market. The top cable companies had about
63.61 million broadband subscribers (a gain of 728,000 in the third quarter alone),
while the top seven telcos had about 34.05 million subscribers (representing a
loss of 150,000 in the quarter).
The FCC has progressively upgraded its definition of broadband, which once
stood at only 256kb/s. In 2011 the FCC defined high-speed broadband as a service
providing at least 4Mb/s. This was considered the minimum speed required for
some basic services, though is inadequate for streaming a single HD video
channel, which requires at least 5Mb/s. The FCC in December 2014 updated the
minimum broadband speed required for universal service to 10Mb/s. It is
Please note: All $ are US$ unless stated otherwise
Broadband market
The FCC ruling meant that in order to secure cash from the Connect America Fund
telcos and cablecos need to provide 10Mb/s download and 1Mb/s upload. With
the ruling in place, the FCC made available up to $1.8 billion annually to ‘price cap’
operators in early 2015, and thereby expand 10Mb/s services to over five million
people in rural areas.
In January 2015 the FCC again redefined broadband, at 25Mb/s download and
3Mb/s upload. The move has implications for future broadband policy including
the speed of broadband for deployment subsidies under the Universal Service
Fund.
Broadband statistics
Despite the steady growth in the number of broadband subscribers, the FCC
estimates that some 19 million people in the US (of a population of around 316
million), or about seven million of 119 million households, lack access to a fixed
broadband service. This equates to about 6% of all people/households on
average, or 24% of rural households and about 2% of urban households.
According to Leichtman Research Group, the fourteen largest cable and telephone
providers in the US (representing about 94% of the market) reported having about
728,000 new subscriber additions in the third quarter of 2018. These providers
together accounted for 97.66 million subscribers.
Broadband market
Broadband market
Broadband market
Broadband market
Other factors to consider include the improving economic position and market
saturation, which can influence the pace at which growth rates move. In addition,
customer take-up of ‘skinny’ bundles in some cases have reinvigorated the cable
TV market, helping to offset declines as customers switch to OTT offerings. This
has impacted on the potential for losses in the cable broadband sector.
The widening deployment of 5G into 2019 will also place a break of fixed
broadband growth since it is expected that many customers will end their fixed-
line broadband connections and adopt mobile-only solutions for voice and data
services.
The FCC’s Triennial Review Order (TRO) of 2003 was one of the most
comprehensive and significant FCC rules to be made under the 1996 Act. For the
purposes of broadband, one of the most important aspects of the TRO was the
FCC’s decision not to require the unbundling of the broadband capabilities of
Broadband market
In 2005 the FCC issued its Broadband Internet over Wireline decision that
determined that DSL broadband access services offered over a provider’s own
facilities are, like a cable modem service, an information service and not a
telecommunications service. The FCC’s 2005 decision meant that all broadband
internet access services were thus subject to the lesser level of regulation under
Title I of the Communications Act 1934 which did not require mandatory
interconnection. With these two decisions however, the FCC potentially handed to
the owner’s of those networks monopolies of the sort which the
Telecommunications Act 1996 sought to reform.
In December 2015 the FCC determined that the ILECs, including AT&T, Verizon,
CenturyLink and others, must continue to make their existing brownfield
infrastructure available to competitors, including cable operators, but that similar
access was not required in greenfield build outs where competitors have equal
opportunity to build. The decision was criticised by some telcos as well as by the
American Cable Association, which believe that ILECs should have to share both.
In early 2009 Congress passed the American Recovery and Reinvestment Act,
aimed at kick-starting an economy in deep recession. Included in the fiscal
stimulus package was a relatively modest $7.2 billion for broadband and wireless
in unserved and underserved areas, of which approximately two-thirds was to be
Broadband market
Nevertheless, by late 2010 all broadband stimulus funding awards had been
made. A total of 553 projects were successful, amounting to $7.5 billion in federal
funding. The total number comprised 233 NTIA programs ($3.9 billion),
collectively entitled the Broadband Technology Opportunity Program (BTOP),
while 320 projects ($3.6 billion) have been administered by RUS, with these
projects collectively known as the Broadband Initiatives Program (BIP).
In early 2012 providers and other organisations which had been awarded stimulus
funding from the NTIA reported on their progress. In all, there are 123 network
infrastructure projects, 66 public computer centre projects, and 44 broadband
adoption projects funded. Unlike the RUS, which has some flexibility to extend
deadlines, the NTIA deadlines are set by the 2009 American Recovery and
Reinvestment Act.
The latest quarterly BTOP status report (published in February 2016 with data to
October 2015) noted that by June 2015:
Broadband market
Broadband market
The FCC soon afterwards released its 2010 Broadband Action Agenda, detailing
the purpose and timing of over 60 rulemakings and proceedings recommended
for FCC action. Included in the agenda was the plan to create a ‘Connect America
Fund’ that would extend broadband services to under-served and high-cost areas.
Accordingly, in March 2012 the FCC unveiled its Connect America Fund (CAF)
whereby the FCC was able to reform its Universal Service Fund (USF) and carrier
compensation policies to redress the disparity between the availability of
broadband in urban and rural communities. The USF, updated in late-2011, is
aimed at helping connect all Americans to broadband by 2020. Up to $300 million
saved from reforms will be targeted to extend broadband to about 400,000
previously unserved homes, business and anchor institutions in rural America.
The reforms are designed to improve fairness and incentives for the efficient
operation of High Cost Loop Support (HCLS), a type of universal service support
intended to make broadband more affordable for consumers. HCLS provides
about $800 million annually to help offset capital costs and operating expenses
faced by rural providers. The reforms will release additional funding for smaller
rural carriers, which in turn will connect more households: about 500 carriers
serving over two million lines will benefit from funding.
Broadband market
In a sign that it agreed with the FCC’s proposal, from late 2010 the government
outlined its broadband ambitions on its ‘broadband.gov’ web site. The
administration’s goals included, amongst other things, that by 2020 at least 100
million homes should have affordable access to actual download speeds of at
least 100Mb/s and actual upload speeds of at least 50Mb/s.
Broadband market
The FCC’s 2018 Broadband Deployment Report (released in February 2018) found
that despite the progress made, some 24 million people lacked access to the
25Mb/s benchmark speed for broadband (3Mb/s for uploads). This compared to
55 million people in 2013.
At the end of 2016 92.3% of Americans had access to a 25Mb/s fixed broadband
service (compared to 81% in 2012) and mobile broadband services of at least
5Mb/s.
Broadband market
Private networks
In January 2015 the Governor of New York state issued a $1 billion broadband
program as part of the 2015 State of Opportunity Agenda. This would leverage
Please note: All $ are US$ unless stated otherwise
Broadband market
public and private funding to deliver broadband to all residents by 2019. The
project would involve a $500 million New NY Broadband Program funded by the
private sector. Broadband providers seeking to tap into this fund must provide
equal funding, so pushing the total pot available to at least $1 billion. Providers
must deliver data of at least 100Mb/s (in some cases affecting remote
communities a 25Mb/s service may be allowed). Each Regional Economic
Development Council (REDC) would submit a local plan which identifies unserved
and underserved areas, details the most cost-effective means to provide universal
broadband access, and leverages state-owned assets where possible.
Network neutrality
In late 2007 the FCC’s guidelines on how it expected the telecom industry to
operate were tested when a number of public interest groups complained about
the slowing or blocking of network traffic by both mobile and broadband
providers. The FCC responded in early 2008 by launching three inquiries into
network traffic management practices being conducted by mobile and broadband
providers.
However, in mid-2010 the US Court of Appeals for the District of Columbia Circuit
ruled that the FCC did not have the jurisdiction to make decisions on network
neutrality. Despite this, in late 2009 the then newly appointed FCC chairman Julius
Genachowski brought in new network neutrality rules, including the following:
operators must allow consumers to access any legal internet content they wish;
operators must allow consumers to use any networked application or service they
wish;
operators must allow consumers to use any safe wireless device they wish;
Broadband market
An updated version of the rules was adopted by the FCC in 2010. The ‘Open
Internet’ rules required fixed and mobile operators to be open and transparent to
customers regarding their management of network congestion, prevented ISPs
from blocking content, and prohibited unreasonable discrimination against traffic.
In January 2014 the US Court of Appeals for the District of Columbia Circuit
overturned the rules, asserting that though the FCC had the authority to regulate
broadband access its net neutrality regulation was based on the notion of
‘common carriage’ which did not apply to ISPs. Since ISPs were classified by the
FCC differently than were telcos, it could not use law pertaining to telcos to
regulate broadband services. (In 2005 the Supreme Court ruled that broadband
services should not be classified as telecom services, and thus the infrastructure
of broadband providers cannot be regulated under common carrier principles).
The new Chairman of the FCC in April 2017 started the process of repealing
neutrality rules, returning to the former classification of ISPs as Title I services.
Network neutrality rules were repealed effective from June 2018. Despite this,
some states (including Washington, California, Illinois and New York) aim to pass
legislation which will require telcos to abide by similar laws.
Broadband market
Between 1996 and 2011 the MSOs invested an estimated $184 billion in building
out and upgrading their HFC cable networks and launching new broadband
services. The upgrades included rebuilding around 1.6 million kilometres of cable
plant.
Since the upgrade started in 1996, the cost of fiber transmission and digital
switching has reduced, and demand for digital services such as High Definition
TV (HDTV), VoD, VoIP, broadband internet access and iTV has grown, raising
potential profit margins and making more areas feasible for HFC upgrades.
The strength of cable broadband can in part be explained by the context of the
wider analogue and digital cable markets. The US cable TV network has the most
extensive penetration in the world. Since the 1990s cable networks have had
almost universal availability: by 2010 cable passed more than 99% of US TV
households. The take-up of US pay TV services, with around 85% of all US
households subscribing to cable TV, is also well above OECD averages. Around
two thirds of these were cable subscribers. The remaining one third were DTH
satellite subscribers.
Broadband market
2010 39.9
2015 55.269
2016 58.380
2017 61.165
In late 2012 Canada’s Cogeco Cable acquired Atlantic Broadband from private-
equity firms Abry Partners and Oak Hill Capital Partners for $1.36 billion. Atlantic
Broadband, formed in 2003, claims to be the 12th largest cable TV operator in the
US. Its network covers parts of Pennsylvania, Florida, Maryland, West Virginia,
Delaware, South Carolina, New York, New Jersey and Connecticut.
In December 2015 the Altice Group completed its acquisition of a 70% stake in
Suddenlink Communications from BC Partners, CPP Investment Board and
Suddenlink’s management for $9.1 billion. BC Partners and CPP Investment Board
retained a 30% stake. One of the largest cablcos in the US, the operator serves
customers in Arkansas, Louisiana, North Carolina, Oklahoma, Texas and West
Virginia.
The cable broadband sector is dominated by a few major players, with 17 of them
alone accounting for 93% of cable broadband subscribers. They operate in
franchise areas, so there is no practicable competition between them.
Broadband market
2000 3.58
2001 7.06
2002 11.37
2003 16.44
2004 21.35
2005 26.47
2006 31.98
2007 36.50
2008 40.25
2009 42.43
2010 45.33
2011 48.26
2012 51.64
2013 54.34
2014 56.545
2015 59.9
2016 63.9
Broadband market
New technologies
From about 2009 cablecos began upgrading their networks with DOCSIS3.0
technology, enabling them to offer broadband speeds 100Mb/s or higher:
DOCSIS3.0 can be scaled higher depending on distance and the number of
premises served by a node. In many European markets a 500Mb/s service is
common. The solid growth in the number of cable broadband subscribers is
largely at the expense of the DSL sector, which has seen subscribers churn to
cable in order to secure faster download speeds.
More recently, cablecos have deployed the DOCSIS3.1 standard, which uses
orthogonal frequency-division multiplexing (OFDM) to make existing spectrum
more efficient. This enables operators to widen the upstream spectrum range
from 5MHz to 42MHz and deliver up to 10Gb/s downstream and 1Gb/s upstream.
The National Cable & Telecommunications Association (NCTA), working with the
Cable & Telecommunications Association for Marketing (CTAM), CableLabs and
Cable Europe, in mid-214 began using ‘Gigasphere’ as the public name for
DOCSIS3.1.
Liberty Global and Videotron have also invested in DOCSIS3.1, while Atlantic
Broadband had deployed the standard across its Eastern Connecticut footprint by
the end of 2016. The company secured an additional 70,000 customers in Eastern
Connecticut following its $200 million acquisition of MetroCast in mid-2015.
Atlantic Broadband is a subsidiary of Cogeco Cable and is the 12th largest
cableco in the US. It deployed a 1Gb/s broadband service Miami in late 2014.
Broadband market
The cableco RCN in late 2016 launched a 1Gb/s service in Chicago via DOCSIS3.1.
The company expected to extend the service to its other service areas, including
Boston, Chicago, New York City, Philadelphia and Washington, DC.
Mediacom Communications claimed at the end of 2016 that its entire broadband
network could provide a 1Gb/s service based on DOCSIS3.1. The company covers
three million premises across 22 states. The company invested about $1 billion
in the project over three years.
Broadband market
Cable operators
Altice USA
Altice USA, formerly the cableco Cablevisión, was established as a subsidiary of
the Netherlands-based Altice Group. The unit was split off from Altice effective
from June 2018. Under the terms of the split, Altice divested its 67.2% interest in
Altice USA to Altice shareholders. Altice itself was renamed as Altice Europe.
Altice USA provides broadband, pay TV, telephony services, proprietary content
and advertising services to approximately 4.9 million customers across 21 states
through its Suddenlink Communications and Optimum brands. Fibre-based data
and voice services for the business sector are offered in New York under the
Lightpath brand.
Altice acquired Cablevision Systems Corporation in June 2016 for $17.7 billion,
and thereafter the Cablevision brand was replaced with Altice USA, though
Optimum remains as the customer-facing brand of the company.
Altice USA reported a 1.2% increase in revenue for the first quarter of 2018, year-
on-year, while EBITDA increased 4%. The company has invested in network
upgrades and new service offerings. Its Altice One service (which provides VoD
access to Netflix and other online content) has attracted more than 100,000
customers. Altice One is available across the Optimum service area and is being
Broadband market
extended across the Suddenlink footprint. Where available, over 80% of video
customer net adds take the service.
Altice USA’s network upgrades include FttP and DOCSIS3.1 which provided up to
400Mb/s to about 87% of customers by March 2018, while a gigabit service was
available to 29% of customers. Over 90% of new subscribers take a service of at
least 100Mb/s. higher data speeds have translated into higher data use, with the
average customer using over 220GB of data in March 2018 (a 25% increase year-
on-year).
Subscribers (thousand)
Broadband market
$ (million)
Broadband market
Subscribers (thousand)
Subscribers (thousand)
Subscribers (thousand)
Broadband market
$ million
$ (million)
$ (million)
Broadband market
$ (million)
Comcast Corporation
Formerly known as Comcast Holdings, Comcast Corporation is the largest
broadcaster and cableco in the US. The company provides TV, broadband and
voice services across 40 states, passing some 54.6 million premises. Comcast
has owned the media company NBCUniversal since 2011 (the deal brought with
it the film production studio Universal Pictures as well as broadcast and cable TV
networks. Comcast took full control of NBCUniversal from General Electric in
2013. It also operates a number of theme parks.
Broadband market
to the ability of online video providers to reach and serve consumers. Effectively,
the FCC’s concern centred not on the effect which the merger would have had on
the cable TV market (where both companies have complementary footprints) but
on the broadband market, where the dominance of the merged operator would
have flown in the face of government efforts to encourage market competition.
The company in July 2018 turned its attention to Sky, placing a bid which valued
Sky at around £26 billion ($34 billion). A higher bid, of £17.28-a-share, was
prompted by other bids placed by Disney and Fox, raising the deal to $38.8 billion.
In the following September Fox ceded the remainder of its existing 39% ownership
to Comcast for $15 billion, granting Comcast full control of the broadcaster.
Comcast reported a 3.4% increase in cable revenue for the third quarter of 2018,
year-on-year, while EBITDA increased 2.5% and net profit grew 9.3%. The number
of broadband customers increased by 363,000 in the quarter
$ (million)
Broadband market
$ (million)
Broadband market
Subscribers (thousand)
Broadband market
Subscribers (thousand)
Broadband market
Charter Communications
Charter Communications is the second largest cableco in the US (after Comcast),
offering services to over 25 million customers in 41 states. Services are provided
under the Spectrum brand.
Turner broadcasting owns and operates cable TV networks both within the US and
internationally. These include TBS, TNT, CNN, Cartoon Network, Adult Swim, truTV
and Turner Sports. Home Box Office operates the pay TV services HBO and
Cinemax. Warner Bros is involved in the production and distribution of films, TV
programming, home entertainment, comic books, and video-games and licensed
several off-shoot brands for retail. Time remains principally a magazine publisher.
TimeWarner spun off its cable operations in March 2009 as part of a larger
restructuring. Between 2009 and 2016 Time Warner Cable was an independent
company which continued to use the Time Warner name under license from its
former parent company. In 2014 Comcast made a $45.2 billion bid for
TimeWarnerCable, but this was abandoned in April 2015 following opposition
from the government and other bodies.
Broadband market
The following table incorporates legacy financial data from TimeWarnerCable and
bright House from May to December 2016.
$ (million)
$ (million)
Broadband market
Thousand
In July 2018 Charter launched its Charter Mobile MVNO on Verizon’s network. The
service is restricted to Charter’s existing and new fixed broadband customers.
Introduction
Since the early 1990s DSL has been the mainstay of the US telcos’ broadband
offering. More recent versions of the technology, such as ADSL2+, VDSL and
vectoring VDSL can achieve higher data transfer rates depending on the distance
from the DSLAM. Other iterations include VDSL2+, commonly used in conjunction
with fibre, and G.fast technology, and which can deliver data at 1Gb/s and above.
Naked DSL is DSL which does not require the subscriber to also have a traditional
wireline service. In the USA, it started becoming popular from the mid-2000s when
Qwest commenced its deployment and when AT&T and Verizon were mandated
to offer it following their mergers with SBC and MCI respectively. The decline in
Broadband market
the number of fixed lines in the USA has increasingly driven subscribers towards
naked DSL.
Some DSL subscribers are migrating to Verizon’s FiOS service or AT&T’s U-Verse
service, though others are churning to cable providers where available. This is
partly because the upgraded FiOS and U-Verse networks have limited coverage:
U-Verse reaches only about 50% of AT&T’s DSL footprint, and where it is available
is does not match DOCSIS3.1 capabilities since insufficient investment has been
made in the last mile. For Verizon, the FiOS upgrade is largely complete, excepting
for a number of areas in which it is obliged to extend its network (including New
York, Washington DC, Philadelphia and a number of other cities). About 30% of its
DSL customers will likely do without FiOS. This appears to have been cemented
in the early 2012 co-marketing deal between Verizon and a number of cablecos
by which Verizon would not push FiOS into additional areas served by cablecos
and in return it would be given a free hand to sell LTE services to cable customers.
Broadband market
Subscribers (million)
Source: BuddeComm based on Leichtman Research Group data and company data
Notes: 1Data for 2009 reflects CenturyTel’s acquisition of Embarq. Previous years’ data are Embarq’s subscriber figures.
2Figures for 2011 are as at March 31.
Verizon
Verizon continues to sell DSL in areas where FiOS is not available though is edging
towards its HomeFusion offer for broadband, in rural areas, which is based on
LTE. The company is strategically moving away from DSL by encouraging
customers to move to LTE or to churn to competing cable operators. In early 2012
it stopped selling DSL as a standalone product, obliging potential customers to
buy a bundled package. This could affect up to 40% of its existing customer base,
which is considered a viable loss since the potential revenue from LTE (cheaper
to deploy than upgrading DSL) and its FiOS service will outweigh the capital outlay
in maintaining its copper network which provides little revenue.
Verizon plans to terminate its copper network in FiOS markets first, and by not
upgrading its DSL network it will thereby encourage customers to migrate to
cablecos. This would not be considered a loss, since Verizon has a $3.8 billion
Please note: All $ are US$ unless stated otherwise
Broadband market
spectrum sharing and marketing deal with Comcast, the largest cableco, by which
Comcast would provide broadband services and Verizon LTE services. LTE is
traditionally priced higher than DSL, so ARPU would be expected to rise.
Furthermore, regulatory oversight has been eroded in most states, so where DSL
has been removed and LTE is unavailable or patchy customers have no recourse
but to accept the new status quo.
In 2005 Verizon sold its former-GTE Hawaiian Telecom to the Carlyle Group, and
in 2008 it sold its New Hampshire, Maine and Vermont DSL and landline networks
to Fairpoint Communications for $2.7 billion. The deal saddled Fairpoint with $1.7
billion in Verizon debt as well as obligations which the size of the company made
it impossible to meet, with the result that Fairpoint later filed for bankruptcy.
In 2009 Verizon also offloaded its DSL and landline networks in Arizona, Idaho,
Illinois, Indiana, Michigan, Nevada, North Carolina, Ohio, Oregon, South Carolina,
Washington, West Virginia and Wisconsin to Frontier Communications. Frontier
paid $5.3 billion in stock and took on $3.3 billion in debt.
Verizon in June 2015 acquired AOL for about $4.4 billion. AOL is a leading player
in digital content and online advertising, with assets including The Huffington
Post, TechCrunch and Engadget, as well as video content and programmatic
advertising platforms. The acquisition formed part of Verizon’s strategy to provide
cross-screen digital content and advertising.
Broadband market
Verizon reported a 1.2% increase in revenue for the fourth quarter of 2015, year-
on-year, though service revenue fell 5.6%. For the full year, total revenue increased
4.6%, with service revenue increasing 2%.
Broadband market
Subscribers (thousand)
Broadband market
$ million
AT&T
AT&T commercially launched its FttP/N U-verse network services in 2006, and by
September 2012 the company had some 431 million IPTV customers, 2.7 million
voice customers and 7.1 million broadband customers (though many of these are
in bundles, so the total number of subscribers is lower than the sum). The service
is available in two forms: U-verse (TV, broadband and VoIP) and U-verse IP-DSLAM
(broadband, VoIP, but no TV service).
U-verse predominantly uses FttN with FttP in densely urban areas: in the former,
copper DSL, DSL2 or VDSL) is used for the last mile.
In late 2012 AT&T announced plans to invest $14 billion into its LTE and U-Verse
network over three years ($8 billion on wireless and $6 billion on wireline
initiatives). The project, dubbed Project Velocity IP (VIP), will extend LTE coverage
to 300 million people by the end of 2014 (compared to 250 million by the end of
2013). Project VIP is to provide up to 75Mb/s data rates on its U-Verse network,
expanding network coverage to 75% of current customer locations (about 57
million people).
Broadband market
the Securities and Exchange Commission (SEC) for its abandoning unspecified
copper network assets.
AT&T has three OTT video service offerings: DirecTV Now, DirecTV Mobile (both
available via an app), and DirecTV Preview (a free ad-supported service). DirecTV
Now offers between 60 and 120 TV channels in four tiers, ranging in price from
$35 to $70 per month.
In March 2017 AT&T tested a 400Gb/s Ethernet data transfer on its network
between New York and Washington, D.C. The series of tests being undertaken
during the year are aimed at developing interoperability between vendors’
equipment in the different markets.
AT&T remains essentially a wireless services provider first, and a pay TV provider
second. Although its residential fixed line assets are extensive (encompassing Ma
Bell’s former areas of Bellsouth, Ameritech, Southwestern Bell and Pacific Bell),
revenue growth is principally from mobile services and from DirecTV satellite
services.
Broadband market
In June 2018 a federal judge approved the merger despite Justice Department
efforts to block it on competition grounds.
Broadband market
Subscribers (million)
Broadband market
$ (million)
Broadband market
Frontier Communications
In February 2015 Frontier acquired wireline assets in California, Florida and Texas
from Verizon for $10.5 billion. The deal included Verizon’s FiOS broadband and
video customers in these three states: Frontier also provides FttP (FiOS) services
in Washington, Oregon, Indiana and South Carolina. Data for 2016 incorporates
these customers acquired from Verizon, included with Frontier’s subscribers as
of March 2016.
About 4% of Frontier’s revenue in 2017 (some $395 million) was derived from
federal and state subsidies from the CAF II and other programs. Federal subsidies
accounted for 92% of all subsidy revenue in the year, with the remainder being
state subsidies.
Broadband market
2008 2,237.0
2009 2,117.9
2010 3,797.6
2011 5,243.0
2012 5,011.8
2013 4,761.5
2014 4,772.4
2015 5,576.0
2016 8,896.0
2017 9,128.0
Broadband market
G.fast developments
AT&T is at the forefront of G.fast within the US, where it is deploying the service
in multi-dwelling units (MDUs). G.fast is a distance related technology which
works best at distances below about 300 metres.
Broadband market
The USA has led the world in adopting Wi-Fi Local Area Network (LAN) services.
Wi-Fi outlets have become commonplace, not only in restaurants, airports and
shopping malls, but also in offices and homes. In addition, Wi-Fi modems are now
in-built in practically all new laptop computers, most smartphones and an
increasing proportion of standard mobile handsets. With cheap VoIP telephony
available over Wi-Fi in business premises and public places, some customers are
choosing to save on cellular tariffs and to use Wi-Fi to place their calls or to send
email messages.
Apart from the fixed networks, WiMAX offers materially faster speeds than the
current 3G technologies. However WiMAX faces challenges from the LTE
networks to which Verizon and AT&T have committed. The success of WiMAX in
the main urban markets will also depend heavily on the pace with which laptops
and handsets embedded with WiMAX chips become available.
While WiMAX promises more than Wi-Fi networks in the long term, by 2010 the
ongoing growth in public Wi-Fi hotspots and Wi-Fi-enabled devices left little doubt
that Wi-Fi is currently a much more widely available and more heavily utilised
technology than WiMAX and will likely remain so for the next five years. Wi-Fi also
continues to play an important role in muni-Wi-Fi developments and is also
emerging as a technology relevant to smart grids.
Broadband market
In late 2012 the FCC revised rules to allow Wireless Communications Service
(WCS) license holders to use 30MHz of spectrum in the 2.3GHz band for wireless
broadband services. The rules also protect the Satellite Digital Audio Radio
Service (SDARS) operator Sirius XM Radio (Sirius XM), which sits in an adjacent
band from interference. The move is part of the FCC’s efforts to lift regulatory
barriers limiting the flexible use of spectrum for broadband and was partly made
possible through a compromise between AT&T and Sirius XM to enable WCS and
SDARS to coexist. Of the 30MHz, 20MHz can be used for mobile broadband
services and 10MHz for fixed broadband services, with its possible future use as
downlink spectrum to serve mobile broadband.
Wi-Fi
Wi-Fi is the brand name for products compatible with standards for Wireless Local
Area Networks (WLAN) based on the IEEE 802.11 standard. In recent years Wi-Fi
has been widely taken up in US workplaces and broadband households. Although
the public Wi-Fi market was initially hampered by problems with data security and
a failure by operators to establish roaming agreements across each other’s
networks, most of these hurdles have been overcome. Indeed, the USA is the
leading country in adopting Wi-Fi services.
Hotspots are generally sited in areas such as hotels and resorts, as well as cafes,
restaurants, public spaces/buildings, stores and shopping malls, office buildings,
hotzones, pubs and airports.
Broadband market
In terms of online activities on hotspot networks, the research indicates that news,
search and social activities are the top activities, while almost 50% of users shop
online outside the home or workplace. The growth of internet-enabled handheld
devices will continue to drive the growth in use of Wi-Fi hotspots.
In early 2012 the US’s first public ‘WhiteFi’ network went live in North Carolina,
leveraging spectrum previously occupied by analogue TV. The service will initially
be used for municipal functions such as surveillance cameras and transmitting
water quality data. Use of such white spaces had been approved by the FCC at the
end of 2011. The network uses Agility White Space Radio transceivers which
support VHF frequencies from 174 to 216MHz (TV channels 7-13), UHF
frequencies from 470–698MHz (TV channels 14-52), and unlicensed frequencies
from 902MHz to 928MHz.The devices do not actually connect to the white spaces
network directly, but instead WhiteFi is used as a backhaul link for separately
installed 2.4/5GHz base stations.
The US government has encouraged the installation of Wi-Fi hotspots in all of its
buildings. Legislation introduced in 2010 requires all public federal buildings to
install Wi-Fi base stations in order to free up cell phone networks. All new
buildings are required to comply, while older buildings must have been retrofitted
by 2014. Some $15 million from the Federal Buildings Fund was allocated for the
work.
WiMAX
Broadband market
approved by the IEEE in 2002. The standard has been updated almost annually
since then. Revisions have eliminated the need for a line-of-sight, and added
support for more spectrum bands.
WiMAX in North America is transmitted over the 2.3GHz band. However, the
standard is flexible enough to work over other bands including 2.5GHz, 3.4GHz,
3.6GHz, 5.4GHz and 5.8GHz. Operators in the US have also been examining the
700MHz and 900MHz bands for potential wireless data use. These lower bands
are ideal for mobility yet their data rates are not as high as some of the other
bands.
Two of the major US proponents of WiMAX in the US were Sprint Nextel and
Clearwire Corporation. In mid-2006 Sprint Nextel announced that by the end of
2008 it would deploy a 4GHz wireless network using mobile WiMAX in 85% of
America’s top 100 markets, covering 100 million people. Many saw Sprint’s
decision as legitimising mobile WiMAX’s superiority over other technologies such
as EV-DO and HSPA for 4G wireless broadband. In early 2007 Sprint entered an
agreement with Clearwire Corporation to deploy a joint WiMAX network through a
newly created company, Clearwire Communications. Sprint soon extended its
ownership in Clearwire Communications from 51% to 56%, while other investors
included Clearwire Corporation (27%), Intel Capital, Time Warner Cable, Bright
House, Google and Comcast.
Commercial services were launched in late 2008 by Sprint, Comcast and Time
Warner Cable (operating as MVNOs on Clearwire’s Clear WiMAX network).
However, by mid 2010 it had become clear that the 4G offerings had attracted
fewer subscribers that Sprint had hoped, largely due to the deployment of LTE
Please note: All $ are US$ unless stated otherwise
Broadband market
In mid-2013 Clearwire’s was approached by both DISH Network and Sprint, which
made a $5 per share offer for the roughly 50% of Clearwire that it does not already
own. The share offer valued the company at about $14 billion.
At the same time, in mid-2010 Clearwire began trialling LTE in a bid to create a
‘multi-mode’ WiMAX/LTE network. The company uses both TDD (time-division
duplex) and FDD (frequency-division duplex) technologies.
Broadband market
Most new municipal Wi-Fi deployments use 802.11b or 802.11g for user access
while using 802.11a for backhaul. However, an increasing number of
municipalities are considering a fiber component to their broadband network.
Furthermore, in coming years, WiMAX may begin to supplant 802.11a in municipal
Wi-Fi deployments that favour wireless for backhaul as opposed to wired
technologies. In addition, microwave access may prove to be more versatile in
cities with extreme weather where fiber backhaul is not feasible.
Despite the large number of muni Wi-Fi projects in operation or planned, a number
of issues with muni-Wi-Fi are apparent. Given the difficulties experienced by some
projects in 2007/8, and the sheer number of projects under consideration, it was
not surprising to witness different approaches emerging during 2009. Indeed it
became evident that the significant demand for iPhones, smartphones, netbooks
and other Wi-Fi-enabled devices would outstrip the capacity of the cellular
networks and would reinvigorate the business models for muni-Wi-Fi networks.
Broadband market
There are about 120 municipalities with citywide Wi-Fi networks accessible to the
general public. Furthermore, there are 56 cities with citywide or near citywide
coverage but these networks are for government applications only such as for
public safety. There are also 84 cities with large outdoor Wi-Fi hotzones which are
mostly located in parks and downtown areas.
In mid-2012 Seattle aborted its plan for a city-wide Wi-Fi network after a decade
of commissions and feasibility studies. The network was intended to offset the
near monopoly of Comcast in the area. However, in late 2012 Seattle reached an
agreement with Gigabit Squared to develop and operate an FttP broadband
network, dubbed Gigabit Seattle, initially in 12 areas. The project aims to stimulate
business opportunities, and develop advancements in health care, education and
public safety.
Thus far, few cities have completed Wi-Fi networks, given the financial challenges
and the blocking strategies employed by the powerful telecoms industry which
have in 19 states pushed state laws blocking or preventing municipalities from
offering Wi-Fi or broadband services.
Cities that have joined the Next Century Cities program include Chattanooga,
Lafayette, Santa Monica, Austin, Boston, Kansas City, Lexington, Portland and San
Antonio.
Los Angeles
In November 2013 the Los Angeles City Council approved plans to roll out a free
Wi-Fi service offering data at up to 5Mb/s, scaled up to 1Gb/s for paying
customers. The network would also provide Wi-Fi in public areas. The city
Broadband market
The City Council acknowledges that it needs universal and affordable broadband
to safeguard economic growth.
Broadband market
Other developments
In June 2014 Ruckus Wireless launched a large-scale municipal Hotspot 2.0
service in San Francisco and San José. Visitors and residents automatically join
Wi-Fi Hotspot 2.0 services when entering a service area, and do not have to
connect to and sign onto a network manually. Ruckus Wireless is also engaged in
a number of municipal deployments in Australia, including those in Perth and
Brisbane.
In January 2015 New York City unveiled plans to roll out a free city-wide municipal
Wi-Fi network which would make use of up to 10,000 kiosks. The network is
expected to provide up to 1Gb/s data within a radius of 150 feet and can offer free
national VoIP calls. The first of the kiosks is expected to begin service in late 2015.
The City of Minneapolis operates a free wireless network with blanket coverage
provided from 117 hotspots. The system was built and is managed by USI
Wireless.
Please note: All $ are US$ unless stated otherwise
Broadband market
Satellite broadband
The principal satellite broadband providers in the US are HughesNet and ViaSat.
HughesNet has about 630,000 residential and small business subscribers,
making it the leading satellite broadband provider. ViaSat, which provides satellite
broadband services to consumers and small businesses in the USA, provides
services under its WildBlue brand to about 430,000 subscribers.
The satellite TV operator Dish Network in late 2012 was given permission by the
FCC to convert its 40MHz block of AWS-4 satellite spectrum (bought in 2011 for
$2.9 billion) for wireless use, but with power level restrictions to ensure that it
does not interfere with adjacent blocks. This restriction may jeopardize the
company’s ability to develop a mobile broadband service.
Broadband market
PLC
■ FIBRE-TO-THE-PREMISES (FTTP)
Market analysis
Many of these new applications cannot be developed according to the way their
industries have traditionally been organized. In the US, infrastructure-sharing and
PPPs with other sectors could be the most appropriate way to embark on this new
journey that will take many years to complete. From this base, other tools and
further government policies and industry strategies can be developed to take it to
the next level. The US is providing the vision for this new national purpose
development and sees the enormous social and economic benefits of such an
approach. It is currently finding its own unique way to now generate strategies
based on that vision.
It seems very likely that large parts of the country will eventually see the
development of shared FttP networks. There is very little economic benefit in
telcos, cable companies – and municipalities for that matter – each building their
own competing FttP networks. Despite interesting developments in DOCSIS3.1,
as also in DSL technologies such as VDSL vectoring and G.fast, the international
Broadband market
In 2012 Google entered the FttP arena with its launch of a 1Gb/s network in
Kansas City. Significantly, the network is operated on an open and non-
discriminatory basis, and thus it promised significant scope to harness the cross-
sectoral benefits such as e-health and smart grids. Google subsequently launched
a Google Fiber product (managed by Alphabet’s new Access business unit) in a
number of markets, and its business model has inspired a number of other
providers across the country.
However, Google Fiber soon began to scale down its fixed-line access program,
partly due to the cost of deploying fibre, though it remains active in a number of
markets.
Broadband market
Market overview
Following a decade of unrealised fibre projects, by 2008 the fibre rollout plans
from the Regional Bell Operating Companies (RBOCs) were underway. The
incentive appears to have largely come from competition from the cable
companies, also known as Multiple System Operators (MSOs), who were by that
time making strong inroads into VoIP and bundled services (voice, video, data) via
their Hybrid Fibre Coax (HFC) networks.
Among the more important fibre providers in the US are AT&T, Verizon
Communications, CenturyLink, Frontier, Charter and Level 3 Communications. The
first two provide the widest footprints, while others are more regional.
CenturyLink, for example, has networks in the Midwest and the Northwest regions.
Cox Communications, Birch and Comcast, by contrast, have local operations
scattered in different markets scattered among a number of states.
FttP commonly supports speeds of between 100Mb/s and 1Gb/s, with the
potential to be scaled higher. Verizon and Altice USA intend to provide a 10Gb/s
service in a number of markets. In late 2010 Verizon the company sold its fixed
networks, including FiOS connections, across 14 states to Frontier
Communications. The rationale behind this was to shed low value, debt-laden
aspects of the network, particularly in areas where Verizon was expanding its LTE
infrastructure. The sale highlighted the importance of public FttP networks and of
strong government policy to encourage FttP investment, particularly in rural and
regional areas.
Broadband market
While the RBOCs currently claim the lion’s share of FttP connections, Independent
Local Exchange Carriers (ILECs), Competitive Local Exchange Carriers (CLECs)
and Municipalities are playing an increasingly important role in the deployment of
fibre networks. Around 880 ILECS, ISPs, municipalities and cablecos deliver fibre
services, representing about a quarter of all FttP connections nationally.
Additionally, around 70% of small independent telephone companies that had not
already upgraded to FttP were likely to do so in future. Many fibre players have
fewer than 10,000 subscribers.
The take-up rate for services is high by international standards, at more than 50%.
Commonly operators look to about 20% to 30% take up before work will begin on
rolling out on new fibre infrastructure to communities, though once the cable is in
place a greater proportion of people tend to sign up to services when the improved
experience of fibre, against DSL and cable alternatives, is understood and
broadcast. The Association has suggested that some 1,000 FttP providers in
North America expect to offer a 1Gb/s by 2020.
Broadband market
Source: BuddeComm based on Fiber Broadband Association, RVA and TIA sources
Broadband market
Despite rapidly growing fibre deployments, most notably by Verizon, the US still
lags behind many other OECD nations in terms of broadband connectivity and
speeds. Rather than first place, the US is ranked 15th in the OECD in terms of
broadband penetration.
In early 2009 Congress passed the American Recovery and Reinvestment Act,
aimed at kick-starting an economy in deep recession. Included in the fiscal
stimulus package (which broadly comprised $275 billion in tax cuts and $550
billion in government investment) was a relatively modest $6 billion for broadband
and wireless in underserved areas.
Broadband market
The FCC’s subsequent Broadband Action Agenda detailed the purpose and timing
of over 60 rulemakings and proceedings recommended for action. Included in the
agenda was the creation of a Connect America Fund (CAF) to extend broadband
services to under-served and high-cost areas. Through the CAF, the FCC was able
to reform its Universal Service Fund (USF) and carrier compensation policies to
redress the disparity between the availability of broadband in urban and rural
communities.
In April 2014 the FCC committed an additional $9 billion over five years ($1.8
billion annually) to broadband by transferring subsidies from telephony services
to broadband services. The investment is aimed at enabling up to five million
residents to access broadband. Operators which are contracted to do the work
must deliver download speeds of at least 10Mb/s.
Following the success of Google’s FttP offering in Kansas City, the FCC in early
2013 called for all 50 states to build at least one community offering a 1Gb/s
service. The so called ‘Gigabit City Challenge’ is aimed at encouraging broadband
providers and state and municipal officials to collaborate in developing faster
networks which would serve as hubs for innovation and drive economic growth
and competitiveness.
As part of its support, the FCC planned to hold workshops on best practices for
lowering costs and building networks.
Broadband market
In tandem with municipal efforts, the GigU initiative has helped develop gigabit
networks in a number of university campuses.
Although the RBOCs surpassed all other providers’ combined fibre deployments
during 2006-2009, and account for around 70% of the FttP market, the role of
public FttP networks is likely to become increasingly important in the next five to
ten years.
Several years before the RBOC FttP deployment started, FttP networks were being
built by CLECs, ILECs and municipalities (or municipal utilities). Some of these
deployments had started before 2001. By mid-2006 ILEC and CLEC (including
CLEC combined with developers) deployments made up about 56% of all
deployments, though by mid-2008 this had fallen significantly. The share
accounted for by municipalities has stayed relatively stable at around 3% to 4%.
Municipal FttP deployments are typically undertaken when private enterprise fails
to invest in network upgrades. Most providers have relatively small networks, of
about 5,000 subscribers. In addition to network expansion, there are also new
municipal FttP networks continually coming on line. Nevertheless, there are
restrictions in some 21 states limiting or restricting such municipal FttP systems.
Thus the Community Broadband Act has been introduced into both Houses of
Congress which would pre-empt state and local laws that ban or restrict the
provision of broadband services by public entities.
Broadband market
Municipalities
In late 2012 Maine Fiber Co completed its Three Ring Binder project, a state-wide
fibre-optic backbone that will provide economic development opportunities and
will extend broadband services to a number of under-served rural communities.
The 1,100-mile network runs from York County to Calais and Presque Isle via
30,000 telephone poles. Customers include telcos such as GWI, Oxford Networks,
Axiom Technologies and Pioneer Broadband, as also the University of Maine, Mid
Coast Hospital (Brunswick) and municipalities including Scarborough and
Greenwood.
The open network enables any other enterprise to lease the cable.
In 2013 Palo Alto in California rekindled its longstanding effort to build a citywide
fiber network. In its earlier incarnation, the fiber project was viewed as a utility,
requiring low costs and few risks. To this end, the city in 2008 set up a partnership
with a consortium including by Axia Netmedia Corporation to build the $45 million
Broadband market
network. This failed following the economic crash, with the city refusing to
subsidize the network at up to $5 million annually.
There is a growing trend for utilities to develop gigabit services, albeit to smaller
towns. SandyNet Fiber launched a gigabit service in Sandy, Oregon, in 2011, and
by late 2014 had covered all 4,000 premises in the town of 10,000 people. The City
of Sandy initially installed a fibre network connecting municipal buildings, given
that the local telco would not provide a DSL link and instead built a Wi-Fi mesh
network. From May 2014 the fibre infrastructure was extended to residences.
SandyNet offers 100Mb/s for $39.95 and 1Gb/s for $59.95.
In June 2015 Los Angeles City Council began the process of identifying operators
to deploy a 1Gb/s network across the city, including a free Wi-Fi service providing
data at up to 5Mb/s. A five-year time frame was considered for the network to be
completed. The City Council initiated the fibre project in July 2013, when it
assumed a project cost in the range of $3-$5 billion. To reduce engineering costs,
the chosen operator would make available physical assets such as drainage
systems, street lights and existing fibre infrastructure such as that managed by
the Los Angeles County Metropolitan Transit Authority (Metro). Given to the size
of the city, it has been divided into four zones, with bidders able to bid any of them.
Broadband market
Google Fiber
The prospect for increased municipal involvement improved with Google’s launch
of 1Gb/s services, initially in Kansas City. However, despite early promise Google
has recently scaled back its gigabit program.
Subscribers have access to a 1Gb/s broadband service for $70 per month, or
broadband with TV for $120 per month. There is also an option for a free 5Mb/s
connection if subscribers pay an up-front $300 installation fee.
The second Google Fiber city was Austin, Texas (the city had narrowly lost out to
Kansa City in its earlier bid). The city was chosen partly because of its tech
communities, University and medical research hospital, all of which would benefit
from gigabit access. Google started connecting homes in mid-2014.
The third connected city was Provo, Utah, where Google acquired the municipal
fibre-optic system iProvo which had been set up in 2004 before running into
difficulties.
In late 2016 Google started recalibrated its fibre deployments, guided by its parent
company Alphabet which has made management changes to Access, the unit
which runs Google Fiber.
Google indicated that fibre rollouts were too expensive (80% of the cost of
deploying fibre is taken up by labour) and that it was looking at cheaper, wireless
deployments instead, though fibre is still required for backhaul connectivity.
However, it continues to develop cheaper engineering methods for fibre including
micro-trenching. Google remains active in Kansas City (though in early 2017 it
cancelled new build-outs in some areas of the city), as well as in as Nashville,
Louisville and San Antonio.
Please note: All $ are US$ unless stated otherwise
Broadband market
If Google does retreat from its fibre ambitions, the company would have left in its
wake a number of valuable benefits. Firstly, it highlighted the possibilities for
operators other than the main telcos and cablecos to be involved in delivering
fibre to urban areas, while stimulating municipal governments to get involved in
such projects. Google’s activities also prompted telcos and cablecos to reduce
pricing and expedite their own rollouts.
Many cities across the US have significant fibre infrastructures which lay dormant,
with municipal authorities not allowing networks to be used by denizens. The
reasons for this are varied, and are often associated with a lack of expertise
among municipal authorities. Yet it is also often related to the pressure on
authorities wielded by the main telcos. Operators including Comcast, Time Warner
Cable, CenturyLink and Verizon have agreements with authorities which prevent
local governments from becoming ISPs or from selling or leasing their fibre plant
to regional telcos which would compete.
Despite the efforts of the telcos, a growing number of cities value the economic
benefits of broadband: at least 90 offer fibre to residents as a publicly owned
utility. Many of these are relatively small, including Chattanooga, Tennessee,
which offers gigabit fibre to some 39,000 residents, and Wilson, North Carolina,
which offers the service to 50,000 residents.
In February 2015 the FCC ruled 3-2 against state laws in Tennessee and North
Carolina which sought to prevent community broadband networks (in
Broadband market
The ruling acknowledges that many communities in rural areas have no effective
broadband service, and there a large number of others are tied to a single provider,
and so have no competitive choice for broadband. The dominance of Comcast,
Verizon, AT&T and Time Warner in their service areas has kept the cost of internet
access high and access speeds low.
Broadband market
Other projects/providers
UTOPIA, the open access FttP provider in Salt Lake City, in late 2013 reduced its
1Gb/s access price to be on a par with the $70 charged by Google Fiber. Similarly,
EPB Fiber, operating in Chattanooga, also reduced its pricing, suggesting Google’s
influence in pricing structures. Google’s approach is to find not only cities where
there was strong demand for fibre-based services but also where the local
government and citizens can commit to the network as a condition of its
construction.
C Spire, based in Mississippi has adopted the Google Fiber business model to
deliver a 1Gb/s network to parts of the state. The move is significant for
illustrating the influence of Google’s approach to developing roadmaps between
operators and municipal governments to achieve viable networks. C Spire has
invested more than $1 billion in network infrastructure since 2003, having a
network which includes more than 4,000 miles of fibre connecting some 1,800 cell
sites around the state.
Broadband market
Indianola, Iowa (a suburb of Des Moines) has been furnished with gigabit access
through the municipally owned utility Indianola Municipal Utilities (IMU), which
formed a public/private partnership with Mahashka Communication Group
(MCG). Residential services were launched in January 2015.
In Maine, the town of Orono is working with the University of Maine to deploy an
open access fiber network in an area being developed as a technology park. Other
towns in the state with gigabit ambitions or deployments include Rockport, South
Portlan, Sanford and Isleboro.
The Nevada County Connected Project, launched in early 2013 with funding from
the California Advanced Services Fund (CASF) and partly modelled on Google
Fiber, provides a Gb/s service to 3,400 households and 400 businesses. The
project was opposed by Comcast, Suddenlink and Verizon Wireless. The county
also hosts the SmarterBroadband Project, required under public funding rules to
connect 25,000 underserved households with a 6Mb/s service by September
2015.
Broadband market
In November 2015 the cableco Cable ONE announced plans to launch a 1Gb/s
service across more than 200 cities and towns during 2016, making it available to
the majority of its customers by the end of the year. This work is an extension to
the residential sector of the 1Gb/s service already offered to business customers.
The Colorado-based cableco WOW! at the end of 2016 launched a 1Gb/s service
(branded ‘Gigtopia’) in five markets in Alabama, Indiana; Tennessee and Michigan.
These markets represent about 10% of WOW!’s footprint. A number of additional
markets will be served during 2017, all using DOCSIS3.1 technology.
RCN, covering boroughs in New York, also launched DOCSIS3.1 in late 2016.
Altice USA is planning to deliver a 10Gb/s service across its footprint between
2017 and 2022, largely using its proprietary technologies. Altice provides services
via its Suddenlink Communications and Optimum subsidiaries, both acquired in
2016. These cablecos were previously focussed on DOCSIS3.0 but will adopt FttP
rather than DOCSIS3.1 for upgraded infrastructure.
Verizon
Verizon markets its high-speed fibre optic services under the brand name FiOS.
The jewel in the FiOS bundled offering is FiOS TV, launched in late 2005 and
offering hundreds of digital video channels, High-Definition (HD) programming,
VoD content, music channels, an interactive programming guide and other
features. Its upstream speeds give customers multimedia and interactive
capabilities such as sharing family videos, 3-D gaming and setting camera angles
for sporting events.
Broadband market
The deal highlighted that for certain parts of its footprint Verizon at the time did
not regard FttP as offering sufficiently high value. By contrast, the company is now
fully focussed on FttP. It had deployed FttN in some markets but customer
dissatisfaction with the service prompted Verizon to switch to FttP as the default
architecture.
Broadband market
AT&T
In 2005 SBC acquired AT&T with the merged entity retaining the AT&T brand
name. The transaction combined the nation’s first (AT&T) and second (SBC) long-
distance carriers, which together controlled an estimated 37% of the market. In
allowing SBC’s acquisition of AT&T, the DOJ required divestiture (through 10-year
indefeasible rights of use) of AT&T’s interest in fibre serving certain specified
commercial buildings where both companies were the only facilities-based
providers.
In late 2004 the then SBC announced that it would invest up to $6 billion in building
fibre networks to reach around half of its 13-state footprint. In 2007 AT&T revised
its capex estimate to $6.7 billion to be spent by 2008.
In late 2006 AT&T bought BellSouth Corp for $67 billion, giving AT&T an additional
21.5 million access lines (of which about 14 million were residential). The
combined carrier at the time accounted for some 71 million access lines, about
half the lines in the US. With 9.8 million combined DSL lines, the new company
became the largest provider of broadband in the US, ahead of Comcast’s 8.5
million subscribers. Significantly, the acquisition gave AT&T an enormous
footprint into which it could build its fibre network.
AT&T’s fibre deployment strategy was initially to use primarily FttN and FttC
technology for developed areas and FttP for new developments and multiple
tenant dwellings. FttN brings fibre to a node less than 5,000 feet from homes and
uses advanced forms of DSL and data compression to maximise the capacity of
the remaining copper lines. For large MDUs AT&T has been upgrading to paired
ADSL2+ i.e. using two copper pairs.
AT&T’s decision to use FttN was guided by the significantly lower per-subscriber
investment than the FttP strategy adopted by Verizon. Consequently, AT&T’s
costs per home were about one-fifth those of Verizon’s. The company launched
commercial U-verse services (the brand of services delivered over Project
Broadband market
Between 2013 and 2016 AT&T invested some $14 billion in its LTE and U-Verse
network ($8 billion on wireless and $6 billion on wireline initiatives). Project VIP
was aimed at providing up to 75Mb/s on its U-Verse network and expanding
network coverage to 75% of customer locations. It was expected that the
remaining 25% of customers would be connected through LTE, though the latter
is much more expensive for customers and has far lower data caps than do DSL
deals. As with Verizon, AT&T is investing in its IP network (U-verse) rather than
DSL and is by switching to an IP network is looking to decommission its copper
network.
More recently, AT&T has migrated from FttN to FttP, understanding that its FttP
investments will service its needs for decades to come. It has extended its fibre
footprint to some 100 cities, including 21 major metropolitan areas, and in the
process has decommissioned DSL services. As with Google Fiber, AT&T has
relied on interest from local communities to gauge which will become candidate
cities. In late 2016 AT&T rebranded its fibre-based GigaPower service to AT&T
Fiber.
In November 2015 AT&T began extending its 1Gb/s service to 23 additional cities,
including the large metro markets of Houston, Miami, Nashville, and Orlando. As
of February 2017 AT&T’s 1Gb/s service covered 51 major metro areas nationwide.
These developments form part of AT&T’s bid to deliver FttP to 12.9 million
premises by mid-2019 (which was one of the conditions agreed with the FCC to
gain approval of its acquisition of DirecTV). AT&T markets a 1Gb/s service to
nearly four million premises, of which more than 650,000 are apartments and
condo units. About a third of customers take up the 1Gb/s service where offered
while more than half take a service tire of at least 100Mb/s.
For AT&T, the move to IP eliminates the cost of maintaining a copper network
which provides diminishing revenue while enabling it to streamline its network and
Please note: All $ are US$ unless stated otherwise
Broadband market
More than four million consumers connected to its fibre network. About a third of
these customers take the top-tier 1Gb/s service, while more than half take a
service of 100Mb/s or higher.
Subscribers (thousand)
Broadband market
In addition to its fibre and G.fast efforts, AT&T operates its Project AirGig, aimed
at offering multi-gigabit wireless services along power lines. The technology has
urban and rural applications, but would be particularly useful in service remote
sites which cannot be covered with conventional fixed and wireless technologies.
The service utilises plastic antennae and devices placed along the power line to
boost millimetre wave signals.
Broadband market
CenturyLink
CenturyLink in late 2016 sold its 59 data centres and also acquired Level 3
Communications, deals which were expected to be completed by the third quarter
of 2017. Level 3 Communications, based in Colorado, provides core transport, IP,
voice, video, and content delivery for medium-to-large internet carriers in North
and South America as well as in Europe, and a number of cities in Asia. The merger
deal was valued at around $34 billion, including debt. The transaction will see
CenturyLink shareholders own 51% of the combined entity and Level 3
shareholders the remaining 49%. The deal will enable CenturyLink to provide its
customers with Level 3’s international access network which reaches to more
than 60 countries. The
Broadband market
The company reported a 2.4% fall in revenue for 2016, year-on-year, while net
income fell 14.5%. The decline in revenue was attributed to lower voice traffic and
data services revenues among low-bandwidth users.
$ (million)
Thousand
Broadband market
Cincinnati Bell
Cincinnati Bell is looking to fibre in its consumer and business markets to drive
revenue in coming years. Since 2010 the company has built FttP networks under
the Fioptics brand name, mainly in Cincinnati and parts of Kentucky. The Fioptics
network provides data at speeds ranging from 5Mb/s to 100Mb/s, with 20Mb/s
being the most population among customers. The network can be scaled up to
provide 1Gb/s services.
2012 68.2
2013 100.8
2014 142.4
2015 190.8
2016 254.1
2017 309.8
Broadband market
Comcast
Comcast in April 2015 extended its Gigabit Pro 2Gb/s service in Florida to 1.3
million customers in the Miami, Fort Lauderdale, West Palm and Jacksonville
areas. It had already launched the service in Atlanta and California.
Broadband market
Altice USA
Altice USA, which has concentrated on cable broadband solutions, began a five-
year investment program in late 2017 to deploy fibre across its Cablevision and
Suddenlink footprint. The service is based on GPON technology and is rendered
more cost effective by using aerial rather than underground cabling.
By the end of 2017 the company had four ‘Gig Cities’ in Suddenlink’s service area:
Batesville and El Dorado (Arkansas), Maryville (Missouri) and Conroe (Texas). A
gigabit FttP network was also launched on Long Island in December 2018.
Digital economy
Digital economy
■ E-ENTERTAINMENT
Online gambling is also rapidly growing. In the US, the Unlawful Internet Gambling
Enforcement Act 2006 renders it illegal to gamble in states where it is prohibited
and for financial institutions to transfer money to businesses or individuals that
may conduct gambling operations in these states. In 2010, however, the House
Committee on Financial Services approved the Internet Gambling Regulation and
Consumer Protection and Enforcement Act. This effectively legalised online poker
and online casino games including blackjack, slots, table games and other non-
sports betting. The Congressional Joint Committee of Taxation estimated that
regulated online gambling could generate as much as $42 billion in revenue over
the first ten years of the Act’s implementation.
Digital economy
■ E-HEALTH
The Obama administration used the 2009 economic stimulus package to drive e-
health reform. About 2% of the total stimulus package was earmarked for e-health,
the legislation for which is known as the Health Information Technology for
Economic and Clinical Health Act (HITECH). The Act establishes within the
Department of Health and Human Services a new Office of the National
Coordinator for Health Information Technology, with the aim of providing
incentives to doctors, hospitals, insurers and the government to use electronic
formats for health information, as well as moving every US citizen across to
electronic health records by 2014. New regulations regarding health data security
and the consequences for breaches of health care information regulations came
into effect in late 2009.
In spite of difficulties many practices have had in finding and implementing the
most effective electronic health records (EHR) software for their business, a
growing number of physicians in the US are recognising the value of e-health and
switching from paper records to EHR. A 2011 report found that 55% of primary
care physicians in California used EHRs. Yet this is above the national average: a
Digital economy
2012 study by the Commonwealth Fund found that US primary care doctors still
lag behind most other developed nations in their adoption of EMR, with fewer than
half actively using EMR despite the government having injected money to
implement medical records systems. The federal HER Program is managed by the
Office of the National Coordinator for Information Technology (ONC), created in
2004 by the Bush Administration but without having a significant impact until a
2009 Act granted $2 billion to create the Nationwide Health Information Network.
Since then, the adoption of health IT by US doctors has developed rapidly, largely
due to ONC initiatives such as the Medicare and Medicaid EHR Incentive
Programs. These enable eligible doctors to receive up to $44,000 in incentive
payments and hospitals to receive base payments of $2 million annually.
The total cost for the EMR incentive program over the next decade is estimated
at $22.5 billion, with EHR incentive payments of about $14.6 billion made by May
2013 to healthcare professionals and hospitals which have deployed EHRs. There
were about 395,000 eligible hospital providers out of a pool of about 532,000.
The question of how information technologies can improve the delivery of health
services, such as the use of electronic health records, remote medical monitoring
and technologies for alerting patients about GP/hospital appointments,
prescriptions and test results, is increasingly being explored.
A 2016 report by Grand View Research suggested that the e-health market could
reach $2.8 billion by 2022, with growth stimulated by increasing access to
healthcare supported by early detection and diagnosis. Demographic shifts will
also increase the use of e-health services, with the rising demand for self care and
independent living going hand-in-glove with a rising geriatric population requiring
round-the-clock monitoring in homes.
Digital economy
■ E-GOVERNMENT
The US has had a well-developed e-government strategy since 2001. Its basic
principles include reforming government to make it citizen-centred, results-
oriented and market-based.
The day after his inauguration, President Obama issued an open government
directive calling on his chief technology officer (CTO) to coordinate a plan with
the various agencies within four months making the mechanics of Washington
more transparent, participatory and collaborative. This open government initiative
aimed to provide greater impetus to the development of e-government in general.
The primary vehicle for accomplishing President Obama’s open government goal
was the internet. In 2009 the government opened a section of its official site,
WhiteHouse.gov/Open. The Obama administration also created several other
sites including recovery.gov to track the economic stimulus bill and
transparency.gov to monitor spending. Furthermore it established data.gov, a site
which is aimed to make a wide range of US government data available to the
public.
In late 2009 the White House issued its Open Government Directive (OGD),
requiring federal agencies to ‘take immediate, specific steps to achieve key
milestones in transparency, participation, and collaboration.’ Such key milestones
included, for example, the requirement to post an Open Government webpage, as
well as the requirement to publish three new high-value datasets on Data.gov.
Another key milestone requires that each Open Government webpage include a
mechanism whereby the general public may engage with federal agencies by way
Digital economy
of feedback or providing input into the creation of the agency’s Open Government
Plan.
Although the OGD is still in the early stages of implementation, generally speaking
it holds great promise for a new era of e-government that enables a more
participatory and accountable federal system.
■ E-EDUCATION
While the dot-com bust dampened some of the bold online education ventures
founded in the late 1990s, in recent years many North American educational
institutions have been aggressively entering into the online education sector.
Accordingly, in the past 10 years, there has been substantial growth in the North
American E-Education sector, with online learning growing at an average rate of
approximately 30% per annum.
The popularity of e-education is expected to increase over the coming years, with
the number of post-secondary students taking some classes online having
increased by more than 12% between 2010 and 2015. Conversely, the number of
students attending traditional classrooms exclusively fell by 20% over the period.
Perhaps more significantly, the number of students taking classes exclusively
online increased 24% between 2010 and 2015. At such rates, there is likely to be
more full time online students than exclusively classroom students by 2018.
Digital economy
As with other online service sectors, the deployment of broadband networks, such
as the expanding FttP network, will continue to underpin growth in e-education
and will in particular benefit rural and remote communities by improving their
access to education. In addition, government policy will continue to influence e-
education.
■ E-COMMERCE
The increasing popularity of social media, that is of social networking sites, blogs
and other user-generated sites is influencing the content delivery and navigation
patterns of users. Specifically, users of social media are increasingly researching
online to purchase products, often via what is commonly regarded as trustworthy
sources including blogs, message boards and review sites. It is likely that this shift
in navigation patterns and the accompanying increased trust in social media
sources of product information will lead to a greater inclination amongst social
media users to engage in e-commerce. Retailers and companies in turn are
beginning to make strategic use of the features and tools specific to social media
sites, prompting media analysts to talk of an imminent ‘social commerce
revolution’.
Online retail sales remain a fraction of total sales, though the proportion to total
sales is growing annually. The leading players include Groupon, Gilt Groupe,
LivingSocial, Rue La La, HauteLook and Beyond the Rack.
Digital economy
commerce growth was 14.1% while total retail sales grew by only 1%. E-commerce
sales in the second quarter thus accounted for 7.2% of total sales, compared to
5.8% at the end of 2014. It is expected that e-commerce sales growth will continue
at about 12-13% annually to 2018, reaching about 9% of total sales by then. By
contrast, physical sales are expected to have grown by only 3-3.5% annually to
2018.
Digital media
Digital media
■ VIDEOSTREAMING
Netflix traffic has also grown as a result of interconnection agreements which the
company signed with a number of ISPs in 2014. Adaptive bitrate streaming and
Netflix’s calibration were tuned to available bandwidth, and when bandwidth was
increased following the interconnect agreements the bitrates were automatically
raised. This improved connections and with it video streaming quality, resulting in
a surge in Netflix traffic to fill up newly available bandwidth.
Please note: All $ are US$ unless stated otherwise
Digital media
The main alternative operators include Hulu, Amazon Prime, iTunes, HBO Go and
XFINITY.
Amazon has invested considerably in its video infrastructure during the last two
years. The company offers two solutions for its streaming service – Fire TV and
the Fire TV Stick. Fire TV, a separately sold console, includes dual-band, dual-
antenna Wi-Fi and supports a range of apps including Netflix, iheartradio,
Showtime, Hulu, WatchESPN, MLB, Crackle, NBA, YouTube and others. Amazon’s
SVoD subscriber may increase from 30 million in 2015 to 49 million by 2021.
Several studies in recent years have pointed to the extent to which consumers are
choosing to subscribe to streaming services rather than traditional cable services.
The number of subscribers to streaming services increased 68% in 2016, year-on-
year, pushing the number of subscribers to the same level as the number of pay
TV subscribers for the first time, and reflecting the shift in consumption habits
(particularly among millennials).
Data from eMarketer suggested that the number of cord-cutters (those who have
cancelled a pay-TV service) could have increased 33% in 2018, reaching 33
million. In all, about 187 million adults subscribed to pay TV services at the end of
2018, down about 4% year-on-year. In response to this shift, many of the major
providers (Charter, Comcast, Dish) have imbedded ways to integrate with Netflix
through partnerships though this is likely to slow the decline rather than arrest it.
Leichtman Research Group (LRG) in late 2018 found that 69% of US households
had an SVoD service from Netflix, Amazon Prime, or Hulu (compared to 52% in
Digital media
2015), and of these about 63% subscribed to more than one service (compared to
38% in 2015).
■ MUSIC STREAMING
The digital music market was revolutionised with Apple’s iTunes Music Store,
launched in 2003. For the industry, the market was further transformed by the
founding of SoundExchange as a non profit performance rights organisation.
SoundExchange collects and distributes royalties on behalf of sound recording
copyright owners (SRCOs, or record labels).
By early 2015 digital music distribution accounted for more than 70% of music
revenue in the US, compared to about 21% for CDs. According to data from the
Recording Industry Association of America, revenue from digital downloads fell
8.7% to $2.58 billion in 2014, though this was offset by the growth from streaming
services. Total digitally distributed formats grew 3.2% in the year to $4.51 billion,
accounting for 66% of the market by retail value. Sales of digital albums fell 6.6%
in the year while sales of individual tracks fell 10.1%.
Revenue from streaming music services grew 29% in 2014, to $1.87 billion,
accounting for 27% of total industry revenue. Streaming music includes
subscription services (such as Rhapsody and Spotify, as well as streaming radio
distributed by SoundExchange and non-subscription on-demand streaming
services (such as YouTube and Vevo).
Digital albums accounted for 45% of the market for music downloads in 2014.
Total streaming revenue, including revenue from subscription-based and ad-
supported on-demand services as well as non-interactive online radio services,
grew 28% in 2014 to $860 million. In the same period CD sales fell to $719 million.
Music industry revenue has become more balanced as the emphasis shifts from
physical to digital download and streaming. Between 2008 and 2013 revenue from
downloads grew 54% while revenue from subscription streaming grew 367% and
Digital media
revenue from ad-supported streaming grew 293%. At the same time, revenue from
physicals shrunk dramatically, and now no longer dominated the overall revenue
mix.
Mobile communications
Mobile communications
■ MARKET ANALYSIS
The US mobile sector has shown considerable growth in recent years, with
penetration reaching about 127% by the end of 2018. There are four national
mobile carriers: AT&T Mobility, Verizon Wireless, Sprint Corporation and T-Mobile
US. AT&T Mobility and Verizon Wireless between them control about 70% of the
market by subscribers. The remaining 30% is split among other carriers, including
T-Mobile US, C Spire, US Cellular and the MVNO TracFone.
Some sector consolidation over recent years has been successful, while a number
of high-profile deals have been thwarted by regulators. In early 2011 AT&T sought
to acquire T-Mobile US from Deutsche Telecom for $39 billion (with Deutsche
Telekom to receive $25 billion in cash and $14 billion in AT&T shares): the deal
would have cemented AT&T’s position as the dominant wireless provider in the
country, with the acquisition of a further 33 million subscribers. It was opposed
by Sprint, the Federal Communications Commission (FCC) and the Department of
Justice (DoJ) on competition grounds. AT&T withdrew its bid, with the result that
T-Mobile received $3 billion in cash and $1 billion in other assets as
compensation: assets included spectrum licences in 128 markets in the
Advanced Wireless Service band (AWS).
Competition between the main carriers remains relatively strong, with the FCC and
the industry association CTIA estimating that around 97% of the population lives
in areas served by at least three mobile carriers, compared to 88% in 2000. Pricing
Mobile communications
In recent years the focus among MNOs has shifted to LTE and 5G technologies.
Spectrum auctions since 2014 have helped operators improve their network
capabilities, a process which was supported following the February 2017 auction
of spectrum in the 600MHz band. As a result, LTE population coverage has
reached 97% among some carriers. In addition there are deployments of LTE-U
technologies, using unlicensed spectrum in conjunction with operators’ existing
concessions, while in May 2017 AT&T launched services based on LTE-M
technology. US carriers are among the most advanced in the world in preparing
for services based on the 5G standard, with wide-spread deployments expected
from several operators during 2019 as devices become more readily available to
consumers.
Investment in mobile networks aimed at keeping pace with consumer demand for
data requires considerable upgrades to fiber backhaul. This is mainly because
most traffic, up to 80%, is sent from the home or office and is offloaded onto Wi-
Fi networks rather than being carried on mobile networks. To keep pace with
demand, backhaul between a cell tower and the wired internet will need to cope
with far higher traffic volumes in coming years, particularly after 2020 when the
number of devices connected to 5G networks will grow rapidly. The wireless
industry association CTIA estimated that by 2022 a quarter of US mobile
subscriptions will be on 5G networks.
■ MOBILE STATISTICS
General statistics
The US has one of the largest mobile markets in the world, at an estimated 406
million subscribers as of the end of 2018. This equates to a population
penetration of about 127%.
Mobile communications
Mobile industry revenue declined in both 2016 and 2017 as the market responded
to competitive pressure on pricing despite the steady rise in the number of
subscribers and the considerable growth in mobile data traffic.
Mobile communications
Mobile communications
Mobile voice
2012 2.30
2013 2.618
2014 2.455
2015 2.55
2016 2.62
2017 2.18
Mobile communications
Voice-over-LTE (VoLTE)
With LTE available to about 97% of the population, operators have had to embrace
mobile VoIP as a core mobile data service.
VoLTE turns voice calls into digital packets which are sent over LTE networks.
Since there is more bandwidth for calls, there is higher quality sound (seven
octaves against four octaves on circuit-switched 3G networks).
All the major carriers are using the same standard for VoLTE, and thus work
together to make sure customers can make VoLTE calls across networks.
MetroPCS first launched a commercial VoLTE service at the end of 2012 and has
since extended the service to all 14 of its markets.
T-Mobile US trialled VoLTE services in May 2014 and launched services in Seattle
in mid-2015. VoLTE was deployed across its entire network by the end of the year.
It uses Enhanced Single Radio Voice Call Continuity (eSRVCC) technology, part of
the LTE-Advanced set of standards. This initially was intended to ensure that calls
did not get dropped when users moved into areas which were not supported by
LTE.
Verizon Wireless pushed back its launch of VoLTE to August 2014, two years after
its initial launch date. The delay coincided with outages in its LTE network at the
end of 2011, prompting the operator to install more Diameter router signalling
capability. From 2016 Verizon will begin shipping phones that rely solely on LTE
for voice calling. The 3G infrastructure is expected to close by 2020 or shortly
after, by which time all the handsets sold will be VoLTE-only.
Verizon Wireless in December 2015 also turned on Wi-Fi calling (VoWi-Fi) for
devices. This followed a similar move by AT&T. Sprint and T-Mobile have
supported VoWi-Fi since early 2015.
Mobile communications
Mobile data
According to data from the CTIA, the amounted of mobile data sent in 2015
increased 14% year-on-year, driven by the large number of smartphones and
tablets in use.
MB (billion)
2011 867 70
Mobile communications
2013 51.1
2014 68.2
2015 85.7
2016 105.7
2017 126.4
The use of SMS has become increasingly population since operators generally
include a large number of free messages within monthly plans.
The CTIA reported that the number of SMS began to fall in 2012 (by 4.9% in the
year alone), largely attributed to the popularity of OTT messaging services
including WhatsApp, Viber and Skype, as also to social media messaging
services. The number of MMS sent has continued to grow, generally because
some of these OTT services are less capable of multimedia.
Mobile communications
Billion
2005 81 1
2006 159 3
2007 363 6
2008 1,005 15
2009 1,563 35
2010 2,052 57
2011 2,304 53
Mobile broadband
The FCC in its 2018 Broadband Progress Report noted that only 1% of the
population (1.68 million) had no access to mobile broadband via LTE networks,
however 53% (171 million) did not have access to LTE services providing data of
at least 10Mb/s.
Mobile communications
Table 46 – LTE mobile broadband coverage broadband subscribers and penetration – 2012
– 2016
Mobile communications
During the next few years the number of subscribers is expected to continue to
grow, albeit at a slower pace in line with higher market penetration. Growth will be
supported by the popularity of mobile data applications and services, such as
mobile TV and mobile music subscription services. The improved ease of use of
m-payment platforms will also mobile use. In particular, from 2019 the launch of
services based on 5G will help to increase mobile data use and will enable millions
of devices to be connected.
■ REGULATORY ISSUES
In late 2012 the FCC conducted auctions to fund a number of projects aimed at
boosting mobile phone coverage in rural areas. Projects include providing mobile
coverage to up to 83,000 miles of highway. The government contributed $300
million from Universal Service Program funds, with winning bidders required to
complete their assigned projects within three years and to make roaming facilities
on their networks available to other providers.
Mobile communications
The FCC expected that its contributions would be partly matched by the private
sector. An additional $50 million has been provided for Tribal Lands, as well as
$500 million annually to support mobile services in Phase II of the Mobility Fund
(also to be derived from the Universal Service Program).
One of the key aims of the wireless broadband plan in the new stimulus package
concerned the public safety network.
The plan includes reallocating the D Block for public safety (costing $3 billion) and
allocating $7 billion to support the deployment of this network, along with
technological developments to tailor the network to meet public safety
requirements. This is part of a broader deficit-reducing wireless initiative that
would free up public and private spectrum and enable the private sector to deploy
high-speed wireless services to at least 98% of Americans, even those living in
remote rural and farming communities. In addition, freeing up spectrum from the
private sector through voluntary incentive auctions would raise money to pay for
these investments in public safety and also reduce the deficit.
The lower 700MHz band includes the public safety broadband block (PSB) and
the adjacent D Block. The original 2006-2007 plan, sponsored by Frontline
Wireless, was to combine the two operationally. The operator (only Frontline was
really a contender) would run the network for public safety agencies and
simultaneously provide wholesale commercial services to MVNOs. The
commercial share of capacity would be capped in normal circumstances at
around half, but in emergencies it would be lowered to around a quarter, giving
PSB users more access. This would have worked. The focus was not on
commercial designs, but on giving PSB users what they needed, which is more
reliability under certain failure modes.
The FCC then wanted to auction off the D block, expecting Frontline to bid for it.
The terms, however, were unbalanced, requiring Frontline to pay for the licence
Mobile communications
up-front and to then negotiate with the PSB licensee, the Public Safety Spectrum
Trust (PSST).
The PSST had no downside risk if the negotiations failed, while Frontline would
lose its money. Frontline could not accept these and other terms, so it withdrew
at the last minute – although the FCC later in 2008 issued a Second and Third
Further Notice of Proposed Rulemaking which re-examined options for achieving
an interoperable national public safety network, the D Block was never re-
auctioned and remains unlicensed.
Following the auction failure, the FCC received predictable responses. T-Mobile
and other carriers wanted the D block to be auctioned without letting Verizon and
AT&T buy it. However, the incumbents wanted to give the entire spectrum to
Public Safety, or to let them buy it and run it, but they did not want the FCC to
reserve it for small players or newcomers such as Frontline.
Since then the FCC gave advance licences to some public safety agencies (states,
cities) to start building their own LTE networks for public safety broadband. So
the Administration’s latest plan seems to cancel the whole D block concept and
simply expand the PSB to include the D block, so the public safety agencies will
have generous reserved spectrum, and no newcomers will be allowed this
‘beachfront’ (good for longer ranges) spectrum.
In early 2011 the FCC adopted a Third Report and Order which codified the use of
LTE for public safety broadband spectrum, while a Fourth Further Notice of
Proposed Rulemaking considered additional technical rules for the public safety
broadband network. In early 2012 the Public Safety Spectrum Act detailed the
development of the long-awaited network, and altered the regulatory landscape
for the 700MHz band to allow it to be used for the public safety broadband
network. The Act also established FirstNet as an independent authority within the
National Telecommunications and Information Administration (NTIA), and
required the FCC to license FirstNet to use existing public safety broadband
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spectrum as well as the adjacent D Block, which has been reallocated for public
safety use.
It is not yet possible for subscribers to port a number to any wireless or wireline
provider, and so there is no nationwide number portability facility. To help address
this the FCC in June 2018 ended ‘dialling parity’ rule (which allowed consumers to
access a long-distance provider without dialling extra digits) and amended the ‘N-
1’ rule to allow all carriers on a call chain (not just the penultimate carrier, as
before) to check the number portability database.
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Spectrum
AWS spectrum
The US spectrum market is complicated by the lack of national licences, obliging
operators to hold a patchwork of regional licences and coverage from particular
networks which vary widely between regions.
The FCC’s auction of AWS H-Block spectrum was undertaken in stages, begun in
November 2014 and completed in January 2015. The auction proceeds have
helped to fund the national public safety network. There were 1,614 licences
available, covering 65MHz. All but three licences were sold. The paired spectrum
in the auction included the G Block (1755-1760/2155-2160 MHz), H Block (1760-
1765/2160-2165 MHz), I Block (1765-1770/2165-2170 MHz), and J Block (1770-
1780 MHz /2170-2180 MHz). The G Block is licensed in 734 Cellular Market Area
(CMAs) franchises and the other paired spectrum blocks are licensed for 880
geographically larger Economic Area (EA) franchises. The FCC had set a reserve
price of $10.5 billion.
Both Verizon and AT&T already owned spectrum adjacent to the new blocks.
Spectrum in these bands is also used in Europe for wireless data, which will
facilitate international roaming. It also means that there are already a number of
handsets on the market which are suitable for the bands.
Not all of the AWS spectrum was immediately available since the Department of
Defense and other government agencies occupy some of it. Most of this should
be released by the end of 2016. Given that AWS spectrum was auctioned off by
market there was varied interest among operators, depending on their existing
market presence and strategies to fill gaps in certain geographic areas.
The auction, lasting 341 rounds, raised $44.899 billion, though discounts reduced
net proceeds to $41.329 billion. A total of 65MHz of spectrum was auctioned,
including 50MHz of paired spectrum and 15MHz of unpaired uplink spectrum.
Only 31 of the original 70 eligible bidders secured spectrum.
Please note: All $ are US$ unless stated otherwise
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AT&T secured the J Block in New York (paying $2.76 billion), as also the 10x10
MHz J Block in Chicago, Boston, Houston, Miami, Atlanta, Orlando, San Antonio,
Cleveland, and other markets. In all, AT&T secured 251 licenses, enabling it to
provide 96% population coverage with AWS-3 spectrum.
Verizon secured the J Block in Los Angeles, Washington (DC), San Francisco,
Philadelphia, Detroit, Phoenix, Seattle, Denver, Portland, San Diego, Indianapolis
and other markets. It also secured the H and I Blocks in Dallas and the H Block in
Orlando. In all, Verizon secured 181 licenses, covering about 192 million people,
or 61% of the population.
Dish secured the I and G Blocks in New York, the G Block in Los Angeles, the H
and I Blocks in Chicago, the G Block in Dallas, and the I Block in Boston, as well as
other blocks. The FCC subsequently criticised DISH Network’s bidding tactics and
its claim more than $3 billion in discounts due to a technicality. Rather than bid
directly, DISH acquired an 8% stake in SNR Wireless and NorthStar Wireless, which
acted as bidding partners. Through the Designated Entity (DE) program, the
collective bids from these two was reduced from $13.327 billion to $9.995 billion.
The DE program is intended to assist smaller operators compete against the
majors, rather than operators such as DISH.
T-Mobile secured 157 licenses, principally of 5x5MHz blocks which it can utilise
in markets where it holds 15x15MHz AWS-1 spectrum, thus enabling it to create
20x20 MHz channels. T-Mobile won the H Block in Houston, Miami, Cleveland and
New Orleans, the G Block in Phoenix and Salt Lake City; the I Block in Indianapolis,
Oklahoma City, Memphis, San Antonio and Austin, as well as other blocks.
The FCC at the end of 2012 had also opened up 30MHz of AT&T’s spectrum in the
Wireless Communications Service band, for use with LTE. In addition, the L band
(historically reserved for satellites) may also be opened up for LTE. This is the
band in which the recently bankrupted LightSquared had sought to deploy a
national LTE network.
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US Cellular 338.30 -
TerreStar 291.81 -
Tristar 47.10 -
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600MHz
At the end of 2013 the FCC announced plans to auction broadcasting spectrum
(mainly in the 600MHz band) for mobile use by mid-2015. However, in October
2014 this was set back to March 2016. The delay was partly attributed to a lawsuit
filed by the National Association of Broadcasters. The multi-step auction required
some broadcasters to give up concessions or move signals to new spectrum
bands in exchange for a portion of the proceeds of their sale. Stations which did
not participate in the auction could have their spectrum allocations moved to
create contiguous blocks of spectrum for sale to mobile phone companies.
In August 2015 the FCC established bidding procedures for the auction, billed as
a ‘Broadcast Television Spectrum Incentive Auction’. A market-based spectrum
reserve of up to 30MHz was intended to promote competition. T-Mobile had
appealed for the reserve to be at least 40MHz. Only providers who held less than
a third of available spectrum in a given licence area were eligible to utilise the
600MHz reserve.
Under the reverse auction rules, broadcasters could bid to relinquish UHF
spectrum rights voluntarily in exchange for a portion of the proceeds from the
forward auction – which was when mobile broadband providers could make their
bids for the released UHF spectrum in the band. Under the ‘repacking’ process,
channels were reorganised and assigned to the remaining TV stations to create
contiguous blocks of cleared spectrum. The reverse and forward auctions were
held in stages.
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The complex process was started in March 2016 with the reverse auction. An
initial price was set at $86.4 billion for an anticipated 126MHz of spectrum, but as
the bidding rounds continued the spectrum available was reduced, as was the
price offered. The forward auction began in August 2016 and was concluded in
February 2017, with the FCC raising $19.63 billion for 84MHz of spectrum. TV
broadcasters which relinquished frequencies during the reverse stage of the
auction will receive $10.05 billion, with the remainder assigned to fund the rollout
of the national public safety communications network, and to provide cash to
some broadcasters affected by spectrum reallocations to invest in services. Of
the 84MHz made available, successful bidders will have access to 70MHz while
the remaining 14MHz will be used for guard bands to address interference
concerns.
The next stage will see the bidders assigned specific blocks of spectrum in each
market, while broadcasters are moved to other frequencies.
800MHz
In early 2012 the FCC proposed revising the licensing model for the 800MHz band
from being site-based to geographically-based, in line with the 700MHz band. The
move is intended to make it easier for operators to roll out mobile broadband
services. Overlay Licenses would allow network build-outs in unlicensed areas
and in areas vacated by existing incumbents.
2GHz
In late 2012 the FCC agreed to open for mobile broadband an additional 40MHz
of spectrum in the 2GHz band which is currently assigned to the Mobile Satellite
Service (MSS).
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700MHz
Within the 700MHz band there exists considerable incompatibility. Verizon’s LTE
networks network run mainly in the 746-787MHz range, while AT&T’s operate
mainly in the 704-746MHz range. Spectrum allocations held by the two operators
overlap only marginally, which inhibits devices being used between them. The FCC
in early 2012 has argued that the entire 700MHz range should be made
interoperable to encourage LTE roaming and competition. The move has long
been supported by smaller players including MetroPCS, C Spire, the Competitive
Carriers Association (formerly the Rural Cellular Association) and T-Mobile.
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1900MHz
The FCC auctioned a 1900MHz H block spectrum in March 2014. This was the
first significant spectrum sale since 2008. The spectrum is for 176 Economic
Areas across the country.
The auction drew 23 bidders, with the satellite service provider Dish Network
paying the reserve price of $1.564 billion for a nationwide licence. Earlier, the FCC
had agreed to Dish’s request to allow it to use its neighbouring AWS-4 concession
in the 2000-2020MHz band for downlink, rather than uplink, in return for bidding
the reserve price in the H Block auction. Dish was also granted a one year rollout
extension using AWS-4 spectrum.
Dish is required to provide 40% population coverage within four years and 70%
within ten years.
3.5GHz
The FCC in April voted to proceed with the Citizens Broadband Radio Service, a
plan first proposed in 2012 whereby operators will be provided with free access
to 100MHz of spectrum in the 3.5GHz-3.7GHz band currently used by military
radars and other government organisations. Operators can already make use of
50MHz in that range. The spectrum is suitable for high data throughput over short
distances, and could potentially boost the capacity of mobile networks or be used
for M2M services.
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Free access is provided under the ‘General Authorised Access’ tier while short-
term licences in high-demand areas can be paid for under the ‘Priority Access’ tier.
28GHz
The FCC issued a guide to its 28GHz auction in August 2018 (with 3,072 country-
based licenses on offer), and the auction started in the following November. After
this auction is completed there will be another for spectrum in the 24GHz band
(involving 2,909 licences) followed by three other auctions (for 37GHz, 39GHz and
49GHz spectrum) to be held in the second half of 2019 as the FCC endeavours to
increase the amount of spectrum available for 5G. In the 28GHz band the FCC has
approved 40 bidders for the licenses.
By mid-December 2018 the auction had hit $688.7 million with 133 licenses
remaining.
T-Mobile US
T-Mobile in 2012 bought and exchanged AWS spectrum from Verizon (a deal by
which the FCC subsequently approved Verizon’s purchase of spectrum from a
group of cablecos). The licenses cover 60 million people in 218 markets across
the US and have improved T-Mobile’s spectrum position in 15 of the top 25
markets. Some of the licenses were acquired by Verizon from SpectrumCo, Cox
and Leap Wireless. The agreement also included exchanges in some markets
which allowed the operators to swap licenses and so to create more contiguous
blocks of spectrum.
T-Mobile also exchanged spectrum in various markets with Leap Wireless in late
2012 in a bid to improve wireless coverage in certain areas. The deal also involves
Cook Inlet/VS GSM VII PCS, a joint venture between T-Mobile and Cook Inlet (in
which T-Mobile has a non-controlling majority interest) as well as Leap’s majority-
owned venture Savary Island Wireless. Leap acquired 10MHz of AWS spectrum in
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areas of Arizona and Texas while T-Mobile and Cook Inlet secured spectrum in
parts of Alabama, Illinois, Missouri, Minnesota and Wisconsin.
This was followed in January 2016 with the acquisition of additional 700MHz
blocks covering nearly 20 million people in seven metropolitan markets, for about
$600 million. In addition T-Mobile US in January and February 2016 entered into
agreements with third parties for the exchange of spectrum licences and the
acquisition of 700MHz A block spectrum licences covering 48 million people, for
about $700 million. As part of these deals T-Mobile US gave up concessions worth
around $200 million.
In addition, T-Mobile and AT&T in October 2015 swapped 1900MHz PCS and
2100MHz/1700MHz AWS-1 spectrum licences in a number of markets. The
swaps provided both operators with larger blocks of contiguous spectrum and
helped aligned spectrum blocks across these affected markets (including Boston,
Phoenix, Sacramento, Austin and San Antonio).
T-Mobile offers 700MHz LTE services in around 170 major metropolitan areas.
AT&T
AT&T at the end of 2011 secured regulatory approval for its $1.93 billion deal to
buy spectrum from Qualcomm. The licenses, covering the Lower 700MHz D and
E Blocks (which cover all of the US with 6MHz or 12MHz spectrum, along with five
6MHz Economic Area licenses in the Lower 700 MHz E Block that cover New York,
Boston, Philadelphia, Los Angeles, and San Francisco, accounting for more than
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70 million people), will help AT&T build out its LTE services (Qualcomm had been
using the spectrum for its Flo TV services). As for the failed T-Mobile acquisition,
at the time AT&T claimed that it needed T-Mobile’s spectrum in order to expand
LTE to 80% of the population, though the operator has been able to plan coverage
to 97% of the population without the acquisition.
In early 2013 AT&T acquired spectrum in the 700MHz range from Verizon
Wireless for $1.9 billion (as well as AWS licences in several states), helping bolster
its network in 18 states (including California, New York and Florida) covering 42
million people. Verizon sold the spectrum after acquiring unused airwaves from
SpectrumCo (a group including Comcast, Time Warner and other cablecos) for
$3.6 billion. In all, AT&T signed more than 50 spectrum deals in 2012 (including
spectrum and subscribers from Atlantic Tele-Network for $780 million), and more
are expected during 2013.
Verizon
Cincinnati Bell Wireless (CBW) in March 2014 agreed to sell its wireless spectrum
licences and some related assets to Verizon for $194 million (including liabilities
the total value of the deal was about $210 million). CBW will lease back the sold
spectrum for up to twelve months while it winds down its wireless operations and
migrates its customers to Verizon Wireless or other providers. CBW had 340,000
wireless subscribers at the end of 2013, down from 398,000 at the end of 2012.
In the following month Verizon agreed to acquire the spectrum, network assets
and subscribers from California-based Golden State Cellular and Hawaii’s Mobi
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PCS. Mobi PCS will lease back 10MHz of spectrum as it transitions from being a
facilities-based service provider.
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■ MOBILE INFRASTRUCTURE
Much of the recent growth in mobile data has been facilitated by wide take-up of
smartphones and other devices. By early 2016 some 90% of MNOs’ subscriber
base used smartphones. Between 80% and 90% of all new subscribers choose
smartphones over feature phones.
Despite the growth in data use, Americans still pay far more for services than do
those in many other countries, particularly in Europe where the average mobile
data plan can be about half the price of that in the US. The high cost in the US is
partly due to the lack of effective competition in many areas, with the dominance
of AT&T and Verizon enabling these companies effectively to charge what they
like despite the falling cost in delivering mobile bandwidth.
5G
While several groups of vendors continue to work on possible standards for 5G,
the FCC is aiming to make use of spectrum assets which are not made use of for
LTE, including both higher and lower frequency bands. One band includes 126MHz
in the 600MHz range. Other bands under consideration include 27.5-29.5 GHz, 37-
40.5 GHz, 47.2-50.2 GHz, 50.4-52.6 GHz, and 59.3-71GHz. For the incentive
auction within the 600MHz range, the FCC in May 2016 published a final list of
participants. The incentive auction will be split into two parts: the reverse auction
and the forward auction. In the reverse auction (which started at the end of May
2016) the FCC will pay broadcasters to give up their spectrum, with the lowest bid
winning. In the more conventional forward auction bidders will bid for spectrum
blocks around the country, with the highest bidder winning. The forward auction
will require sufficient money to be raised to pay the broadcasters for the spectrum
which they had relinquished during the reverse auction.
In July 2016 the FCC approved a plan to release almost 11GHz of spectrum above
the 24GHz range for 5G use, including licensed and unlicensed spectrum.
Spectrum would include 3.85GH licensed spectrum in the 64-71GHz bands and
7GHz unlicensed in the 28GHz, 37GHz and 39GHz bands. Normally, regulators
Please note: All $ are US$ unless stated otherwise
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release blocks of 5MHz to 10MHz, but for 5G the regulator is looking a blocks
200MHz and above, which will enable networks to carry much more traffic per
user.
The auction for spectrum in the 28GHz band was started in November 2018.
The potential for 5G is enormous, given that one of the premises of the technology
is its ability to connect millions of devices, and so support platforms used in smart
cities as well as for monitoring sensors in a wide range of applications. The
potential speed of 5G could also enable customers to drop fixed-line broadband
contracts, if providers are willing to offer comparatively priced services with a
generous data allowance.
Verizon
Verizon Wireless was the first MNO to trial 5G, with partners Alcatel-Lucent, Cisco,
Ericsson, Nokia, Qualcomm and Samsung, at the end of 2016. The company
anticipated a commercial launch of services in 2020. Pre-commercial 5G services
are expected to be made available in eleven markets by mid-2017 (Ann Arbor,
Atlanta, Bernardsville, Brockton, Dallas, Denver, Houston, Miami, Sacramento,
Seattle and Washington DC).
Verizon in October 2018 claimed to be the first operator in the world to launch a
commercial 5G service, dubbed 5G Home, initially in Houston, Indianapolis, Los
Angeles and Sacramento and expanding to 45 cities by the following month. The
service is based on an open 5G TF network standard based on Wi-Fi. A mobile
version of 5G is expected in the first half of 2019
US Cellular
At the end of 2016 US Cellular and its vendor partner Ericsson achieved data rates
of up to 9Gb/s in 5G technology trials. Ericsson used a block of spectrum in the
15GHz band which US Cellular is licensed to use on a trial basis.
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AT&T
AT&T in early 2016 applied for a three-year 5G trial licence using spectrum in the
3.5GHz, 4GHz, 15GHz and 28GHz bands. The company in late 2016 AT&T began
trialling a range of 5G technologies in 11 cities, including enabling technologies
such as millimetre-wave, software-defined networking (SDN) and NFV. The trials
were undertaken in conjunction with Intel, Ericsson and Qualcomm, and
separately with Nokia.
In February 2017 AT&T also trialled 5G using spectrum in the 39GHz band,
deploying Nokia’s AirScale radio access platform. The companies have looked at
the 39GHz and 28GHz bands for 5G, given the large amount of bandwidth still
available. In September 2018 AT&T contracted Ericsson, Nokia, and Samsung as
vendors for its 5G network. The operator’s first 5G markets are Atlanta, Charlotte,
Dallas, Indianapolis, Oklahoma City, Raleigh and Waco. They will be followed by
Houston, Jacksonville, Louisville, New Orleans and San Antonio, and then by Las
Vegas, Los Angeles, Nashville, Orlando, San Diego, San Francisco and San Jose.
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T-Mobile US
T-Mobile US trialled 5G in late 2016, in collaboration with Nokia and Ericsson. The
trials used spectrum in the 28GHz band.
Nokia was already a partner for T-Mobile US’s LTE infrastructure. In November
2018 T-Mobile US and Nokia trialled 5G using spectrum in the 600MHz band.
Among the first such trial globally, one benefit of using this band is that it can
provide 5G coverage across a wide area from a single tower.
A $3.5 billion deal with Ericsson (signed in September 2018) will help T-Mobile US
migrate to 5G nationally using Ericsson’s New Radio hardware and software.
Sprint
For its part, Sprint in July 2016 showcased a 5G demo with Nokia which provided
sufficient throughput to support 4K ultra-high definition (UHD) video. Trials have
reached speeds of up to 2.3Gb/s. Sprint expected to launch 5G services in the first
half of 2019, and planned to sell a 5G-compatible smartphone from LG. The initial
markets are likely to be Atlanta, Chicago, Dallas, Houston, Los Angeles and
Washington DC, followed by New York, Phoenix and Kansas City.
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4G (LTE)
One of the considerations for LTE expansion rests with infrastructure: to meet the
demand for mobile data, operators will need to upgrade networks to increase
capacity through adopting a range of solutions including RAN upgrades,
additional spectrum, Wi-Fi, small cells and distributed antennae systems (DAS).
Metrocells will be a key to this process, and the number of metrocells is expected
to outnumber the number of installed macro cell sites by the end of 2016.
Metrocells are low power cell sites that operate on an operator’s licensed
frequency to provide additional coverage or capacity in a given area. Residential
femtocells can improve coverage inside a home. Picocells are larger femtocells
that are deployed to businesses or venues, with a higher power output and a
longer range. As such they can support larger area, support greater traffic
capacity and manage up 32 concurrent users.
AT&T and Verizon both have a program in which LTE is being used as a
replacement for fixed-line broadband and voice services. However, data packages
from both operators are far below average fixed broadband usage, while data
speeds of between 5Mb/s and 12Mb/s are also far below the fixed-line broadband
speeds which many customers can expect. In this respect LTE as a proposed
alternative to fixed-line broadband is limited to rural areas or to areas where DSL
services are inadequate and where there was no cable broadband infrastructure.
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FCC authorised the use of LTE-U devices in the under-utilised 5GHz band, which
is mainly used by Wi-Fi providers.
As for LTE-M, a Low Power Wide Area (LPWA) technology also known as category
M1, or Cat-M1, AT&T launched a service nationally in May 2017. Its extensive
footprint in Mexico is also being covered. AT&T Labs initially trialled LTE-M
technologies in San Francisco to assess their applications for smart water meters,
smart pallets, consumer devices, shipping container monitoring, connected
vehicles and fleet and asset management, and home security. LTE-M offers
speeds of up to 100kb/s and is suitable for a wide range of applications, while NB-
IoT technologies, typically providing speeds of 10kb/s, are more suitable for
applications such as meters and sensors.
LTE-M is one of three LPWA technologies licensed by 3GPP, alongside NB-IoT and
EC GSM IoT. Verizon launched its own LTE-M services earlier in 2017 while Sprint
planned to launch LTE Cat-1 services by mid-2017 and LTE Cat-M in 2018.
Verizon
Shortly after the 2008 wireless spectrum auction Verizon confirmed its intention
to use its newly acquired C-block ‘open access’ spectrum for LTE services.
Verizon’s 4G network was launched commercially across 38 US markets in late
2010. The company had upgraded its entire 3G footprint to 4G by the end of 2013.
By late 2016 the LTE-A service was available to more than 228 million people in
461 markets across the US (accounting for about 90% of the population). The LTE
footprint covers more than 99% of its 3G footprint.
In late 2011 Verizon bought AWS licences from cableco Cox for $315 million to
add to LTE-suitable frequencies it bought earlier from the cable consortium
SpectrumCo (a joint venture of Comcast, Time Warner Cable and BrightHouse),
Leap Wireless and US Cellular. Cox sold 20MHz of AWS spectrum though not its
700MHz licences. The spectrum covers 28 million people. Cox had only recently
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discontinued its mobile virtual network operator (MVNO) service, Cox Wireless,
since it was unable to compete effectively with the established players.
Through its ‘LTE in Rural America’ program, Verizon has partnered with a number
if rural operators to build and operate an LTE network covering over 2.6 million
people by sharing its 700MHz Upper C block spectrum. The program allows
Verizon to speed up its own LTE deployments: rural carriers roll out LTE networks
over which Verizon has roaming rights. The program participants are:
KPU – Alaska;
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NorthwestCell – Missouri;
Verizon reported that its LTE network carried 90% of total mobile data traffic.
AT&T Mobility
As with Verizon Wireless, AT&T Mobility is using its wireless spectrum for LTE.
The company had launched LTE services in 28 markets around the country by
early 2012 and provided national coverage by the end of 2013. In 2008 AT&T had
paid $6.64 billion for B Block spectrum in the coveted 700MHz band.
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AT&T Mobility in late 2012 launched its $14 billion Project Velocity IP (Project VIP)
initiative, through which LTE was expanded to 300 million people by the end of
2014. The initiative saw more than 10,000 macrocells, 40,000 small cells and
1,000 distributed antenna systems deployed throughout its network.
AT&T offers its Wireless Home Phone and Internet service as an LTE-based
landline and broadband replacement. It uses LTE to backhaul fixed voice, though
this costs an additional charge per month. The service is part of AT&T’s program
to use LTE as a replacement for fixed-line broadband in areas not served by its
FttN network, which represents about 25–30% of properties in its operating area.
The operator in early 2017 trialled gigabit LTE services using License Assisted
Access (LAA) technology, which combines licensed and unlicensed spectrum to
improve data rates and capacity. The trials were undertaken with Ericsson, Orange
and Qualcomm using up to 80MHz of spectrum in the 3.5GHz shared band.
Qualcomm provided wireless technology and chipsets, while Nokia provided base
stations and cloud services.
Mobile communications
Clearwire
Clearwire raised $734 million in late 2011 to fund its LTE rollout program ($402.5
million from a public offering and $331.4 million from majority-owner Sprint). The
company is deploying TD-LTE in high-density areas to complement its WiMAX
network.
Clearwire deployed LTE to some 2,000 sites by mid-2013 (down from 5,000 sites
as originally planned), rising to 8,000 by the end of the year. The program followed
an investment commitment of up to $350 million from Sprint to help build the LTE
network. Clearwire had raised some $1 billion in late 2011 despite anticipated
revenue losses from its Clear Internet brand, and expected to invest about $600
million in building its LTE infrastructure. The move to LTE is crucial for the
operator to keep pace with mobile broadband demand: about 60% of all traffic on
its WiMAX and LTE networks is video. Clearwire hosts a number of MVNOs, and
is also aligning its LTE rollout with Sprint Nextel, which plans to offload excess
LTE data traffic onto Clearwire’s network.
In late 2012 Sprint agreed to buy the remaining 50% of Clearwire which it did not
already own, for some $2.2 billion. The deal effectively provided Clearwire with
about $800 million in additional financing for its network upgrades, and gave
Sprint control of Clearwire’s TD-LTE network, as well as its 160MHz portfolio of
spectrum in some 100 markets.
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Sprint
Sprint owns spectrum in the 800MHz band and 1850-1915MHz with 1930-
1990MHz bands (the PCS band) which is being used for LTE. The 800MHz band
had been used for the iDEN network (mothballed in 2013) which Sprint had
secured following the company’s merger with Nextel in 2005.
Under Sprint’s Network Vision the company launched commercial LTE services in
15 cities in mid-2012, with most of its rollout being completed during 2013. The
company’s tri-band carrier aggregation (CA) ‘Sprint Spark’ service is available in
18 markets, and is expected to be extended to 100 of the largest cities by mid-
2017.
In March 2017 Sprint launched a ‘Gigabit Class’ LTE services (supported by the
vendors Qualcomm Technologies and Motorola Mobility). The service uses tri-
band CA technology (combining 60MHz of spectrum in the 2.5GHz band) in
combination with 4X4 MIMO technology and 256-QAM modulation. The
technology deployment is part of a planned path to 5G in which the company is
building up its network with additional of small cells and smart antennae. Sprint
claims to have more than 160MHz of spectrum in the 2.5GHz band than any other
carrier.
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US Cellular
In mid-2011 the regional provider US Cellular trialled LTE services in select areas.
US Cellular had secured 152 regional concessions for 700MHz frequencies in
early 2008, paying $400 million. In early 2012 the operator (in association with its
subsidiary King Street Wireless) launched LTE services in cities in Iowa, Maine,
North Carolina, Oklahoma, Tennessee, Texas and Wisconsin, and in late 2012 it
launched services in more than 30 new markets, principally in Iowa, Wisconsin,
North Carolina and Oklahoma, as also in Illinois, Maryland, Missouri, New
Hampshire, Vermont, Virginia and West Virginia.
T-Mobile US
T-Mobile launched LTE services in early 2013 using AWS spectrum. The network
covered 209 million people by the end of the year, 265 million by 2014, 300 million
by 2015, and 314 million by 2016.
T-Mobile US also now incorporates the assets of MetroPCS, the regional prepaid
mobile provider which launched LTE services in late 2010 (the first in the country
to do so). T-Mobile expected that it would invest $5.1 billion on LTE deployment
in 2017. The company had already invested $4.5 billion in 2015 and $4.6 billion in
2016.
Other players
LightSquared in mid-2012 filed for Chapter 11 bankruptcy protection after failing
to resolve regulatory issues which had prevented the company from launching its
Please note: All $ are US$ unless stated otherwise
Mobile communications
ground-based LTE network, supported by satellites. The FCC had blocked the
project on the grounds that the network would impact GPS services and that there
was no practical way to mitigate the potential interference.
Dish Network is also hoping to build a new network using LTE technology using
40MHz of satellite spectrum, though the FCC has thus far restricted the company
from using this asset. In order for H-Block auction to be made available for LTE
the FCC will need to move Dish’s spectrum allocation up the band by 5MHz,
though this may disadvantage Dish since its current holding suits the current LTE
standard.
Pioneer Cellular and Wisconsin-based Cellcom became the first two partners of
Verizon's 'LTE in Rural America' program to launch commercial services, in mid-
2012.
Cellular One, serving customers in Louisiana, Texas, Montana and the Gulf of
Mexico, became a partner in Verizon Wireless's 'LTE in Rural America' program in
late 2012. Verizon leases to Cellular One its 700MHz 'Upper C-block' spectrum in
parts of Texas.
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Cell C and Huawei in mid-2016 trialled LTE-U services which reached data rates of
630Mb/s. Cell C deployed 15MHz of spectrum in the 2100MHz band and 2x20MHz
in the 5GHz bans (normally used for Wi-Fi services).
C Spire Wireless, the sixth largest MNO in the US market by subscribers, launched
LTE services in the 1900MHz band in September 2012. The company in early 2016
began upgrading about 500 cell sites to use spectrum in the 700MHz and 850MHz
bands for LTE.
Mobile communications
3G
The first operator to launch 3G services was Verizon Wireless, in 2005. By mid-
2007 Verizon Wireless’s entire network was EV-DO Rev A compliant. Following
Verizon’s lead was Sprint with the launch of its EV-DO network in 2005: by the end
of 2007 the operator had upgraded its entire network with EV-DO Rev A.
In early 2012 the FCC issued a map of 3G availability, showing that large regions
in the mid-west lacked coverage. The FCC has tackled some of these 3G dead
zones with spectrum allocated following the Mobility Fund auction. Up to $300
million was made available to operators which committed to provide 3G or LTE
services in underserved areas. In July 2015 the recipients of Mobility Fund Phase
I funds filed reports on fund outlays. Some 16 recipients reported that they had
extended 3G or LTE coverage to 46% of the road miles to be covered.
Machine-to-Machine (M2M)
Growth in the number of M2M connections will be concentrated in areas where
there is a good Return on Investment (ROI), such as cloud computing and hosted
applications.
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2009 9.4
2010 12.9
2010 16.1
2012 19.1
2013 22.3
NB-IoT
Narrowband-IoT is built on the 3GPP standard and uses low-power wide area
network (LPWAN) LTE-A technology that can be migrated to 5G IoT.
T-Mobile trialled NB-IoT in 2017 and launched the country’s first nationwide NB-
IoT network in June 2018, supported by its vendor partners Ericsson, Nokia and
Qualcomm. T-Mobile US also opened its ‘T-Mobile CONNECT’ partner program to
help IoT providers commercialise products and solutions using the network.
AT&T is expected to launch NB-IoT nationally in early 2019, largely based on its
exiting LTE infrastructure.
Mobile communications
Industry body
AT&T
AT&T is the largest provider of mobile and fixed-line telephony services in the US.
It emerged from Southwestern Bell Corporation, one of the regional Bell
companies created in 1983. Southwestern Bell was rebranded as SBC
Communications in 1995, and when SBC bought its former parent company AT&T
Corp in 2005 it took on the latter’s name (as AT&T Inc). AT&T includes ten of the
original 22 Bell operating companies.
Since 2007 the company has branched from fixed-line telephony to services
including mobile telephony and broadband, as also its bundled service offering
branded as U-verse. Part of its expansion model has been based on acquisitions,
including the late-2011 $1.93 billion purchase of spectrum from Qualcomm which
had formerly be used for the latter’s FLO TV service.
Also in 2011, AT&T made a play to buy T-Mobile USA for $39 billion ($25 billion in
cash and $14 billion in shares) from the latter’s parent company Deutsche
Telekom. The deal would have created the country’s largest MNO by subscribers,
providing it with a market share of about 43%. For AT&T, T-Mobile’s network
assets would have allowed it to add capacity through boosting the number of cell
sites in urban areas by some 30%, and so help extend its future LTE network to
95% of the population. For Deutsche Telekom, the deal would have provided some
Mobile communications
€13 billion to help it reduce its debt, with additional funds to be invested in
modernising its European networks.
The deal fell through in late 2011, and as a result T-Mobile received $3 billion in
cash as well as access to $1 billion worth of AT&T’s wireless spectrum.
As part of its migration to LTE, AT&T is planning to close its GSM networks (only
a few customers still use 2G-based handsets) and refarm its 2G spectrum
holdings for 3G and LTE services. By late 2016 most of its 2G infrastructure had
been shut down. Refarming spectrum has implications for the millions of M2M
connections across AT&T’s networks.
In mid-2014 AT&T merged its wireless and business divisions into a single unit,
and also restructured its wireless divisions into separate business and consumer
divisions. The move reflected the growing importance to AT&T of the mobile
business, which now accounts for about 50% of revenue. The business sector will
concentrate on popular trends including BYOD and managed services.
Following the acquisition of DirecTV, in October 2015, AT&T again reorganised its
operating business. Four divisions now operate under a new management
structure: Business Solutions, Entertainment and Internet Services (EIS),
Consumer Mobility (CM) and International. The Business Services unit provides
wireless and wireline services to business customers as well as certain types of
consumer (mainly those buying services through employers). The EIS segment
provides residential customers with video, broadband and voice services. This
segment include DirecTV US.
Mobile communications
$ (billion)
Mobile communications
Mobile communications
2002 21,925
2003 24,030
2004 49,130
2005 54,100
2006 60,960
2007 70,052
2008 77,009
2009 85,120
2010 95,536
2011 103,247
2012 106,957
2013 110,376
2014 120,554
2015 128,640
2016 134,859
2017 141,201
Mobile communications
Leap wireless is the seventh largest wireless operator in the US. It has focused on
the prepaid market though it has lost customers in recent quarters, with a
customer base now at about five million. AT&T planned to retain Leap's Cricket
brand and provide Cricket customers with access to the AT&T network.
Leap’s network covers about 96 million people across 35 states, using spectrum
in the PCS and AWS bands. Population coverage of the network is around 137
million people.
In late 2013 AT&T considered a takeover bid for Vodafone Group, but this was
withdrawn at the request of the UK Takeover Panel. The move suggested the
company’s interest in expanding into European markets.
In April 2014 AT&T agreed to acquire the satellite TV provider DirecTV in a cash
and stock deal valued at $48.5 billion. DirecTV has some 40 million digital TV
customers in the US and across several Latin American countries. The acquisition
has delivered a new source of revenue beyond AT&T’s telecom business. To
smooth regulatory concerns, AT&T agreed to sell its multi-billion dollar stake in
América Móvil: some markets in which DirecTV and América Móvil operated
overlapped, and thus caused regulatory concerns. DirecTV has a 93% stake in Sky
Brasil and a 41% stake in Sky Mexico, which serves Mexico, Central America and
the Dominican Republic. It also has a 100% holding in PanAmericana, offering
Mobile communications
In November 2014 AT&T entered into an agreement with Grupo Salinas to acquire
Iusacell for $2.5 billion, inclusive of Iusacell debt. AT&T acquired Iusacell’s
wireless assets including licenses, network infrastructure and retail stores as well
as the operator’s 8.6 million subscribers. The acquisition required Grupo Salinas
to complete its purchase of the 50% stake in Iusacell which it did not already own.
Iusacell’s wireless service (offered under the Iusacell and Unefón brands) covers
about 70% of Mexico’s population.
Mobile communications
Verizon Wireless
Verizon Wireless offers a full range of wireless voice, messaging and data
services. The company developed from the merger between a number of smaller
wireless operators. In 1995 Bell Atlantic Mobile merged with NYNEX Mobile
Communications to form Bell Atlantic-NYNEX Mobile while two years later their
respective parent companies merged to form Bell Atlantic, with the mobile
business rebranded as Bell Atlantic Mobile.
In August 2013 Vodafone began discussions with Verizon to sell its 45% stake in
Verizon Wireless, in a deal worth around $130 billion. The deal was agreed in
September 2013 and closed in February 2014. The deal also included a $5 billion
payment in Verizon loans, $3.5 billion from Verizon’s 23% minority interest in
Vodafone Italy (thereby enabling Vodafone to secure full ownership of the Italian
subsidiary), and $2.5 billion through Verizon taking on Vodafone’s net liabilities
relating to Verizon itself.
Verizon’s interest partly relied on its need to expand its wireless infrastructure
while it cuts back on copper plant. In a few areas the company has replaced
copper for its voice Link product. Voice Link is sold as a replacement for the
landline voice service (it cannot provide broadband). Verizon leased capacity from
Verizon Wireless to provide Voice Link, and 45% of funds paid to Verizon Wireless
was taken by Vodafone.
Verizon has grown through several acquisitions, including the purchase of West
Virginia Wireless (2006), Rural Cellular Corporation (2007), SureWest
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Communications (2008), Alltel Wireless and Centennial Wireless (2009), and New
Mexican wireless markets of Plateau Wireless (2012). In mid-2012 the FCC
approved the purchase Verizon’s $3.6 billion purchase of spectrum held by the
cablecos Comcast, Time Warner, Cox and Bright House which they had acquired
by auction in 2006.
At the end of 2011 Verizon bought 122 AWS spectrum licenses covering 259
million POPs from SpectrumCo, a joint venture between Comcast Corporation,
Time Warner Cable, and Bright House Networks. The $3.6 billion deal drew to an
end the cable companies’ initial plans to use the spectrum to develop their own
wireless services. Instead, they agreed to resell Verizon Wireless services.
The operator in late 2015 changed how it sold wireless services, ending its
practice of signing customers up for long-term service contracts and offering
subsidies to help reduce the cost of smartphones. The company now offers
slightly cheaper plans (in general) but requires customers to pay for their own
devices. By buying a phone outright, customers can expect to pay lower monthly
fees after a two-year contract period. Other MNOs have also moved away from
contract plans.
Mobile communications
$ (million)
Mobile communications
Subscribers (million)
2005 - - 51.33
2006 - - 59.05
2007 - - 63.65
2008 - - 70.07
2009 - - 85.44
Mobile communications
In September 2014 Verizon Wireless contracted the bank TAP Advisors to advise
on the sale and lease-back of its 12,000 tower portfolio. TAP had earlier advised
on tower deals involving AT&T Mobility in October 2013 and T-Mobile US in
October 2012. In both cases Crown Castle acquired the towers. The $4.83 billion
AT&T deal saw the operator sell 600 towers and lease 9,100 towers over 28 years.
T-Mobile received $2.4 billion in exchange for the right to operate 7,200 towers.
Verizon Wireless sold 165 towers and settled on a lease-back arrangement with
11,324 towers to American Tower for $5.056 billion. The deal help fund Verizon’s
$10.4 billion purchase of AWS-3 spectrum licenses. Under the deal American
Tower will lease and operate Verizon’s towers for 28 years, and has the right to
acquire the towers at the end of the lease term. American Tower estimated that
the towers could generate about $410 million in rental revenue annually. Verizon
agreed to lease tower space for a minimum of ten years for $1,900 per site per
month (with the rate increasing 2% per annum).
T-Mobile US
T-Mobile US provides wireless voice and data services in the US as well as in its
dependencies Puerto Rico and the US Virgin Islands. The company emerged from
Mobile communications
In late 2012 T-Mobile signed a deal with Crown Castle on the lease-leaseback of
6,400 towers and the sale of a further 800 towers. The proceeds of the deal will
be used to upgrade the operator’s wireless network and further roll out LTE in the
US. Crown Castle paid $2.4 billion initially to use and lease out the towers for 28
years: T-Mobile will lease back required capacity from Crown Castle, while unused
facilities will be available for lease by third parties.
Commonly, mobile network operators either manage their own tower network or
lease capacity from tower owners which install a larger number of antennae of
different mobile operators on the masts per site. T-Mobile US’s national network
covers around 51,000 sites of which the vast majority are leased from third
parties. The operator’s $4 billion network upgrade includes upgrading 37,000 cell
sites and expanding HSPA+ and LTE services.
T-Mobile US has made a deep impression on the mobile market during the last
two years. This is partly due to policies which have gone far to attracting new
customers. The company has implemented no-interest device financing, free
international data, unlimited access to video streaming, and plans without service
contracts. This has resulted in low churn among existing customers.
Although its infrastructure was once known for having poor coverage outside the
major metro areas, the company has bolstered its sub-GHz holdings, particularly
in the 700MHz band.
Please note: All $ are US$ unless stated otherwise
Mobile communications
Mobile communications
Subscribers (million)
2003 - - 13.1
2004 - - 17.3
2005 - - 21.7
2006 - - 25.0
2007 - - 28.7
2008 - - 32.8
Mobile communications
2010 29.071
2011 27.186
2012 26.119
2013 37.371
2014 43.501
2015 49.326
2016 54.240
2017 58.715
Mobile communications
€ / month
2009 36 12 33
2010 39 14 34
2011 39 14 33
2012 43 21 33
2013 38 26 28
2014 35 27 27
2015 41 34 31
2016 42 35 31
2017 39 34 -
2018 (Q3) 36 32 -
$ / month
T-Mobile US reported a 6% increase in mobile service revenue for the third quarter
of 2018, the 18th consecutive quarter of growth. Total revenue increased 8% year-
over-year.
Please note: All $ are US$ unless stated otherwise
Mobile communications
$ (billion)
Mobile communications
T-Mobile’s strategy in recent quarters has been focussed on its UnCarrier concept.
In September 2014 it announced ‘UnCarrier 7.0’ which embraced Wi-Fi calling. The
company also offers a proprietary ‘Cellspot’ router for customers’.
In late 2012 T-Mobile and MetroPCS signed a deal to merge their mobile networks.
MetroPCS shareholders received $1.5 billion in cash as well as 26% ownership in
the merged company, which will take the T-Mobile brand. T-Mobile retains the
remaining 74%. Crucially, the merger provides T-Mobile with at least 20x20MHz
of spectrum (20MHz for both download and upload) in many areas of the country,
suitable for LTE.
As part of the recapitalization structure, MetroPCS declared a one for two reverse
stock split, exchanging the cash payment and T-Mobile’s capital stock for 74% of
Please note: All $ are US$ unless stated otherwise
Mobile communications
$ (million)
Mobile communications
2007 3,963
2008 5,263
2009 6,639
2010 8,155
2011 9,346
2012 8,886
Nevertheless, merger talks were rekindled in 2016 before being called off again in
November 2017 after no mutually agreeable terms could be found, particularly
since Deutsche Telekom’s plan did not provide SoftBank and Sprint with sufficient
control over the combined company.
Despite this set-back, in April 2018 T-Mobile US and Sprint agreed to merge,
creating a company 41.7% owned by Deutsche Telekom (with management
control) and 27.4% by SoftBank, with the remaining 30.9% for individual investors.
The deal secured approval from T-Mobile US’s shareholders in October 2018 and
Mobile communications
The bid was initially rejected by Deutsche Telekom as being too low, which
prompted Iliad to form a consortium of investors to increase its offer, by which it
would have gained a 67% stake in T-Mobile US for about $36 per share. This was
also rejected, after which Iliad withdrew its bid.
Mobile communications
Sprint Corporation
Sprint Corporation (formerly Sprint Nextel) is the fourth largest cellular operator
in the US, with a subscriber base about half the size of those of Verizon Wireless
and AT&T Mobility. To compete, Sprint has created a number of partnerships with
innovative companies, including a mobile VoIP and devices deal with Google, an
agreement to host LightSquared’s LTE network, and a seven-year managed-
services agreement with Ericsson, signed in 2009 and dubbed Network
Advantage, valued at up to $5 billion. Sprint retains ownership and control of its
network assets while Ericsson manages engineering, operations and
maintenance of the CDMA, iDEN and fixed-line networks.
Sprint bought Nextel in 2005 for $36 billion, but delays in the takeover,
compounded by legal challenges from Sprint affiliates and the loss of customers
lead to a $29.7 billion write down of the takeover in 2008. The operator was
rebranded as Sprint Nextel, and subsequently as Sprint Corporation. The company
provides wireless and wireline data services to some 55 million people in the US,
Puerto Rico and the US Virgin Islands. It cellular service is offered under a number
of brands, while it also hosts several MVNOs. The merger with Nextel combined
Sprint’s CDMA network with Nextel’s iDEN network, as also the 2.5GHz spectrum
holdings of both operators. This resulted in reduced investment in both networks,
leading to higher customer churn and to a fall in the subscriber base, with
accompanying lower market share and revenue. The 2.5GHz spectrum asset
together with FCC network build-out requirements (made as part of its approval
of the merger) necessitated Sprint to launch a WiMAX network in 2008.
While the merger between Sprint and Nextel built a formidable portfolio of 2.5GHz
spectrum, it also left the operator with two mobile networks – CDMA from Sprint
and iDEN from Nextel – and led it to launch a third, Mobile WiMAX in 2008.
Although Sprint merged its WiMAX network into Clearwire in 2008, the operator
was still committed to three different mobile networks, which created
complexities and costs. One of Sprint's first moves to tackle these network
challenges was its Network Advantage outsourcing deal with Ericsson in mid-
Mobile communications
2009. Arguably, the second major move was its Network Vision modernization
project announced in late 2010, which has raised the stakes considerably given
that it represents capex of some $7 billion.
In late 2012 Sprint began removing the Nextel brand in line with its closure of the
iDEN network acquired in the merger. This move followed the deal by which
Japan’s SoftBank agreed to purchase 70% of Sprint Nextel for $20.1 billion, a deal
approved by the FCC in July 2013 following approval from Sprint shareholders and
US antitrust and security authorities. To provide security assurance SoftBank
asserted that it would limit the use of equipment from Chinese vendors. The
Nextel network was closed in June 2013, resulting in Sprint losing some
subscribers.
SoftBank’s injection of cash ($8 billion on infrastructure and $12.1 billion for
investors) helped Sprint’s financial position, though the operator remains
burdened with significant debt.
Also in late 2012 Sprint bought 585,000 customers from US Cellular as well as for
two blocks of spectrum (20MHz and 10MHz in the 1900MHz band) that will
enable the company to roll out LTE in previously unserved markets (including
Chicago; South Bend, Indiana; Champaign, Illinois). The deal remains subject to
FCC approval, expected by mid-2013.
In another deal, Sprint agreed at the end of 2012 to buy the 50% stake in Clearwire
which it did not already own, for some $2.2 billion. The deal will give Sprint a
stronger spectrum portfolio, with assets in the 800MHz), 1900MHz and 2.5GHz
bands.
As for Network Vision deployment, the operator had completed about 12,000 sites
by mid-2013.
Mobile communications
Sprint shut down its Clearwire-branded WiMAX service at the end of 2015. The
company acquired 17,000 towers as part of the Clearwire acquisition, of which
6,000 were considered redundant and would be decommissioned.
Sprint Nextel closed down its 800MHz iDEN network in mid-2013 as part of its
upgrading several networks into a single platform. When the iDEN network was
decommissioned, about 30,000 iDEN installations were taken off air. Most iDEN
customers were migrated onto the CDMA and LTE networks.
In recent quarters Sprint has struggled to cope with aggressive pricing from rivals,
which has contributed to falling revenue since 2013. In response, the operator in
January 2016 finalised plans to save up to $2 billion in overhead costs. Part of the
plan involves relocating radio equipment from towers leased from Crown Castle
and American Tower to infrastructure and property owned by the government,
which costs less. The company will also reduce its dependency on fibre cables
owned by AT&T and Verizon which provide the backhaul link to towers and mobile
switches. Rental charges for backhaul costs Sprint about $1 billion annually.
Instead of this backhaul Sprint planned to use microwave technology for data
transfer.
In March 2016 Sprint revealed plan to pay off its $34 billion debt (more than twice
the company’s market value). Under the plan a newly created subsidiary of
SoftBank will lend Sprint money, using Sprint’s wireless equipment and some
rights to spectrum as collateral. Sprint must make $2.3 billion in debt payments
by the end of 2016 and find $10 billion due by the end of 2020.
The company’s financial difficulties prevented it from taking part in the auction
for 600MHz spectrum, which ended in February 2017.
USD (million)
Mobile communications
Mobile communications
Subscribers (thousand)
Mobile communications
$/month/subscriber
MVNOs
There are several dozen MVNOs in the US market, most of them small and with a
regional focus.
Mobile communications
TracFone Wireless (98.2% owned by América Móvil) has become one of the
largest carriers in the US. It buys wholesale voice minutes and data from all of the
main MNOs, and manages a number of brands including Net10, TracFone,
Straight Talk, Simple Mobile, Telcel América, Total Wireless and SafeLink
Wireless, each targeted at niche markets. TracFone reported that its subscriber
base fell from 26.07 million at the end of 2016 to 23.132 million at the end of
2017. It fell by a further 8.2% in the second quarter of 2018, to 22.126 million. Most
losses were from the SafeLink unit, which saw a 35.9% drop in subscribers year-
on-year, to 3.265 million.
In mid-2013 NetZero signed a five year MVNO deal with Sprint, giving it access to
the 276 million people reached by Sprint’s 3G network. An upgrade to Sprint’s LTE
network was expected towards the end of 2014.
The MVNO EnVie Mobile, hosted on the Verizon Wireless network, suspended
services in March 2017, having launched in October 2014.
In November 2017 Sprint announced an MVNO deal with Altice USA. Sprint also
secured access to Altice USA’s broadband network to support its own network
densification program. Altice USA’s mobile service is expected to be launched by
2019.
Mobile communications
Google
In April 2015 Google launched its mobile service, dubbed Project Fi. The service
operates on the networks of Sprint, US Cellular and T-Mobile US. It includes voice
calls and texts as well as Wi-Fi tethering and connectivity to over a million Wi-Fi
hotspots. The service automatically switches between networks depending on
signal strength and speed, and automatically connects to open Wi-Fi hotspots.
Phone calls placed over a Wi-Fi connection can be seamlessly passed to a mobile
network if Wi-Fi coverage is lost. Project Fi also allows users to send and receive
text messages and phone calls from devices connected with Google Hangouts,
which can include phones, tablets, and PCs.
In common with new Google projects, users of Project Fi were initially by invitation
only. Customer attraction to Google’s mobile service is clearly in its low cost
compared to plans offered by the other providers, while its innovation lies in
technology which allows connections to switch between mobile networks as well
as Wi-Fi, depending on which offers the best service. Subscribers can use voice
and text services using their phone numbers from any phone, tablet or laptop.
Mobile communications
Mobile music
Perhaps the most significant development in mobile OTA music occurred with the
release in 2007 of the iPhone with its offering of iPod functionality. In addition, by
2010 the use of interactive radio on mobile phones was growing rapidly. Mobile
music subscriber services will also become a key feature of the mobile music
market.
M-payment
In mid-2012 AT&T, T-Mobile and Verizon launched a joint m-payment service, Isis
mobile Wallet, in partnership with American Express, Barclaycard, Chase and
Capital One. In addition, the leading Point of Sale (PoS) terminal manufacturers
(including Verifone, Ingenico, Vovotech and Equinox) incorporated the payment
function within their hardware. Isis was renamed SoftCard in September 2014.
The carriers depended on their huge collective subscriber base to drive adoption.
SoftCard enabled users to shop and pay for goods and services using mobile
devices, as well as store virtual versions of credit and prepaid cards, coupons and
loyalty cards. Customers could select a payment card then tap their smartphone
on the point of sale terminal. The device required a special SIM card and app, both
Mobile communications
freely available for Android. A third party solution was available for iPhones via an
NFC link. However, in February 2015 SoftCard was sold to Google, which then
integrated it into its competing Google Wallet service. SoftCard’s original backers
have since promoted the Android Pay platform instead.
Sprint has focussed on being the connectivity provider and partner with Google
for its Sprint Wallet tap-and-pay system. Sprint also offers Pinsight Touch to
embed Near Field Communications (NFC) contactless payments in other apps.
Apple operates its Apple Pay platform, based on NFC technology. To make a
payment, customers hold their phones near a contactless reader with their finger
on the Touch ID. One of Apple’s backers, JPMorgan Chase & Co, soon afterwards
developed a competing proprietary wallet and payments system
Google launched its Android Pay platform in September 2015, and since then an
average of 1.5 million accounts have been registered monthly in the US. The
number of locations accepting the system reached two million by March 2016,
when Google began trialling an innovative m-payment system based on
verification by facial recognition. The Hands Free app uses Bluetooth and Wi-Fi
connections with location sensing in smartphones to detect when someone is
near a store enabled with the payment technology. Payment is made by the
cashier confirming customers’ identities by checking the picture customers have
added to their Hands Free profiles.
A number of merchants have also entered the fray, determined not to allow Apple
or Google to dominate the market while capitalising on customer dislike of
charges made by credit cards issuers including Visa and MasterCard. A number
of retailers including WalMart Target and BestBuy set up the Merchant Customer
Exchange (MCX) in late 2014 and launched the CurrentC m-payments service.
Mobile communications
M-commerce
Since 2008 a number of established brands have launched mobile commerce (m-
commerce) programs. M-commerce typically includes products and services
ordered on mobile devices. Consumer confidence in m-commerce has grown
markedly in recent years, particularly with mobile banking and similar services.
A 2014 report from SNL Kagan estimated that mobile entertainment generated
$9.14 billion in revenue in the US, compared to $2.71 billion in 2011. Combined
revenue from mobile games, video, music and location-based services (LBS) has
grown 50% (CAGR) since 2011. Part of this growth has been attributed to the
suitability of touch-screen smartphones for mobile games. Revenue from mobile
games, the leading revenue generator which accounted for 57% of all mobile
entertainment revenue in 2014, grew from $1.47 billion in 2011 to over $5 billion
in 2014. Mobile video generated an estimated $1.8 billion in revenue in 2014,
mainly from advertising. Mobile music is the third-largest mobile entertainment
sector. However, the US ringtone/ring-back business which generated nearly $1
billion in 2008 is now estimated to generate less than $50 million annually.
Mobile communications
2012 24.8
2013 42.5
2014 59.0