Leadership Assignment

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Executive Summary

The report presents the leadership services in the human resource management of

Jumeirah Group as providing the greater importance to the services industry. It provides the

essential theories that can be applied gaining success worldwide. The essential aspect of

leadership services is to define the HR policies effectively that can meet the efficient

requirements of the employees. It is recommended to define the improvements in various matters

where leaders are responsible for applying several HRM strategies to the services. Therefore, the

report helps in exploring the roles of the HRM practices within the implementation of the

organization.

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Table of Contents

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Introduction

The report discusses the leadership services in the HRM of Jumeirah Group. It is the

largest and leading hotel services in the UAE. The report presents the most important aspect of

leadership in the Human Resource Management as defining the Strategic HRM. It offers the

implementation of the HR policies that are effectively meeting the requirements of the

employees. The leadership management is considered as best practices in the HRM management

that can provide reliable outcomes for the development of the skill building management

(Koponen, 2019, p.1). It defines the team building, conceptual management of the understanding

and problem solving skills. It is based on the training programs for the employees that can help

in developing the skills and bringing over the hidden talent from the performances of the

employees. Jumeirah Group employs people as devoted professionals those are experienced in

providing larger aspects related to the hospitality management. The professionals can ensure

support and dedication within the level of the business and implementing daily operations

towards the management of brand development.

Background of the Research

The previous research on the similar topic of leadership in HRM provides the services of

HRM function that is one of the critical and crucial components for the management of the

organizational support and relevant functions. Therefore, the services are analysed for the

management that can ensure the economic performances (Chiu, Balkundi and Weinberg, 2017,

p.335). The components of management can use the HRM function as defining the aspect related

to identifying the leadership development. The HRM functions can help the companies as

working on a collaborative model and considering the potential leaders. It helps in managing the

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job of people development that can define the efficiency of the HRM function or the leaders in

the companies.

Evaluation of the Answers

Leadership in the HRM

Jumeirah Group is considered as the one of the largest organizations in the UAE. No

doubt that the HR practices are based on the services of talented leaders those are playing a vital

role and implementing the possible services towards the excellent management techniques in the

competitive industry. The leaders in the organizations maintain quality customer service and

providing highly skilled services towards the diverse workforce. Chairman and Chief Executive

of Jumeirah Group with other leaders provide capable services towards the natural ability and

leading the company economically and effectively in the industry. Leaders of Jumeirah Group

are considered as responsible, efficient, initial, managing people accurately and equally, being

honest, hard-working employees , identifying the services and planning, connection of the

membersfor defining and managing change.

The management and leadership of Jumeirah Group seem in creating the hospitality

business attractive to the customers and admiring the services as worthy towards the success of

the organization. The employee recruitment procedure is considered as the important aspect for

the company that can follow the tough guideline for selecting the workers and employees

(Yusrisal and Heryanto, 2019, p.125). The rewards are also given to employees in the form of

financial and non-financial aspects where HRM can manage the rewards. The monitoring of the

performances is based on the regular basis that can help leaders in aligning the services

according to the strategies.

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Indicators of Leadership Effectiveness

Some of the major indicators that are applied by the HR management of Jumeirah Group

are given as below:

Competitiveness of Pricing Strategy: Jumeirah Group provides a wide range of services within

the hospitality services that can define the success as considering the activities for the

management for evaluating the inclusive services to the customers. The strategy defines the

respect to the pricing within the hospitality services, where Jumeirah can ensure the prices to be

maintained at competitive levels and keeping accuracy for the management of current market

standards in the pricing management of the hospitality business. The management of the pricing

within the hotels and resorts services are used for managing the customers with incorporating

wage range of successful activities, policies, and strategies.

Performance Management: The HR leaders of Jumeirah Group use various standards that are

formed for the employees and considering the management of the performance throughout the

financial year. It can be managed by using the feedbacks of the employees and using the services

as the set of the standards. The feedback helps in providing the continuously efforts towards the

performance measurement and reviewing the services on quarterly basis while checking and

monitoring the performances.

Major Perspectives in Leadership Theory

Leadership provides various possibilities that can attract other people easily to the services. The

use of the trait theory can help the leaders of Jumeirah Group in defining the qualities and

implementing positive qualities for the leader. The use of the five aspects seems as honesty,

inspiration, forward-looking management, competent service management, and intelligence as

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becoming the good leader (Alnuaimi and Yaakub, 2020, p.10). The spirited advantage defines

the services that can be used by the leaders and managers.

Behavioural perspective of leadership defines the demonstration of the appropriate of the leader.

Jumeirah Group defines the leaders as the learners of the accurate behaviour within services. The

major management of the behavioural perspective seems in the identification of effective

management services in the hospitality industry. The services in the situational model of

leadership seem as defining the nature of the circumstance of HR services of Jumeirah Group.

The leadership style of Jumeirah Group defines the incorporate patience that can attain

compromise services to the ability and act rapidly and decisively in the management. The leaders

are considered as democratic that is associated with the abilities and skills towards the

motivation of the members.

Level of Conceptualization

The leaders of Jumeirah Group are defining the cultural factors as conceptualization that

can manage the role of the HR manager and coping up with the challenges where some of the

important aspects are:

Social Structure: It is the important aspect for the hotels that can represent the people from

different backgrounds and cultures (Alonso‐Almeida and Perramon, 2017, p.150). The HR

manager needs hiring of the employees and training of different perspectives and different living

standards in the services. It seems in resulting of the diversified population for targeting and

attracting the employees.

Language: The HR managers need hotel management that can accommodate people from

different nations and languages for the success in the industry. The efficient role of the Human

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Resource Manager needs filling of the gap related to the language issues with the appropriate

session towards the training the employees for the language differences.

Education: It defines the level of literacy rate in the country that can be major issue for the HR

management while identifying the lower literacy rate and implementing services to the

appropriate services of the position. The hiring of illiterate people can harm the services where

the inappropriate members in hotel can make the specific management. It defines the services to

the direct customer interaction that can affect the position and reputation in the competitive

industry.

Comparison of Leadership Theories

Some of the theories like Maslow’s Hierarchy of Needs theory and Herzberg’s

Motivator-Hygiene theory that are applied on the HR management of leaders in Jumeirah Group.

The theories are used for motivate people where the leaders of a company can manage the

employees. Maslow motivation theory is considered as the popular theory of human motivation.

It is known as the motivation theory that defines the lower level and needs of physiological

aspects in the services. Maslow motivation theory helps the individual in considering the

physiological needs, safety needs, social needs, esteem management, and self-actualization

within services (Vuori, 2018, p.1). Jumeirah Group hires the well trained and skilled employees

for achieving the success of a company. It provides skilful training and development programs

that can manage the efficiency of job. They offer a number of appraisals like employee rewards,

management of the plans, incentives, and performance services for the employees. The services

are used to encourage the individuals and building the careers in the international hospitality

industry.

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Results

The leadership management and purpose of the HR management of the Jumeirah Group

define the efficiency in providing facilitation and engagement of the managers and leaders. It

helps the employees in delivering a culture that can be driven by considering the performances.

The human resource strategy of Jumeirah Group seems following the direct services by

implementing the colleague life-cycle. The core of the cycle seems as developing the primary

framework within the company that can provide the efficient place to work and defining the

sphere of hospitality management as well in the competitive industry (Lee, 2005, p.1). The

leaders of the company Jumeirah Group follow four definite measures of human resource

management that are related to the core of the cycle while delivering efficient HR services,

engagement of the employees, description of the services related to the managers and employees,

and identifying relevant talent worldwide.

Discussion

The leadership management in the HR department of Jumeirah Group define the service

model in three-fold. The leaders of HR work for achieving the excellence in the sphere of human

resources industry where the company can ensure the people as providing the extensive support,

ensuring efficient management to the operational delivery, and establishing a design towards the

appropriate policies and processes in the services. The practices of the human resource services

of Jumeirah Group seem encompassing five major strategic pillars such as HR operating model,

UAE national development plan, global management strategy management, performance-driven

cultural management, and Jumeirah’s engagement and culture management as well.

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 The report helps in understanding the HR practices of Jumeirah Group by ensuring the

engagement and culture. The company seems devoted towards the process of reviewing and

promoting the services related to the corporate culture for achieving success and becoming the

worlds’ renowned company in the hospitality industry. The practices of leaders in the

performance-driven culture can connect the services to the design management, implementation,

and the presentation of the high-performance framework within the management and culture of

the country (Othman, Ee and Shi, 2010, p.1). The global resourcing strategy can help in

understanding the innovative technique that can target the Jumeirah and managing the

professionals in the organization.

Conclusion

It has been concluded that the leadership management in the HR of Jumeirah is complex

and unique in the service industry UAE. It seems in maintaining the position for acquiring the

UAE national development where Jumeirah Group is devoted to manage the fostering accounts

of the attraction, retention, and development of the UAE Nations in the world. Therefore, the

services of human resources in Jumeirah groups seem in implementing the operating model that

can link the services with the adoption of appropriate purposes and providing the services along

with the business objectives of the company.

Recommendations

Some of the recommendations that can be used by the leadership management in HR services of

Jumeirah Group are given as under:

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 The leaders must be responsible for implementing definite reward system that can offer

various analytical processes to the performance. It can be analysed by providing the

reward and maintaining the presentation and performances of the individual worker.

 The leaders in HR are responsible for providing the formation of a panel that can help in

taking care of the individual performance. The panel must be created that can operate the

services at the larger level and can manage the performances of the employees.

 The recruitment procedure must be created efficiently that can manage the analytical

services of the actual talent and monitoring the candidates as well.

 HRM practices can be managed for implementing services to the employee motivation

and encouraging towards the resources as well. It will help in improving the behaviour of

the employees and providing efficient performance of the HRM practices in the services.

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References

Alnuaimi, A., and Yaakub, K., 2020. The Impact of Leadership Practices on Total Quality

Management and Organizational Performance in the UAE Interior Ministry. European

Journal of Multidisciplinary Studies, 5(2), pp. 9-14.

Alonso‐Almeida, M., and Perramon, J., 2017. Leadership styles and corporate social

responsibility management: Analysis from a gender perspective. Business Ethics: A

European Review, 26(2), pp. 147-161.

Chiu, C., Balkundi, P., and Weinberg, F., 2017.. When managers become leaders: The role of

manager network centralities, social power, and followers' perception of leadership. The

Leadership Quarterly, 28(2), pp. 334-348.

Koponen, E., 2019. Leadership factors for a successful lean implementation in manufacturing

SMEs. Employee Motivation, 1(1), p.1.

Lee, J., 2005. Effects of leadership and leader‐member exchange on commitment. Leadership &

organization development journal., 1(1), p.1.

Othman, R., Ee, F., and Shi, N., 2010. Understanding dysfunctional leader‐member exchange:

antecedents and outcomes. Leadership & Organization Development Journal., 1(1), p.1.

Vuori, J., 2018. Understanding academic leadership using the four-frame model. Theoretical and

Methodological Perspectives on Higher Education Management and Transformation: An

advanced reader for PhD students., 1(1), p1.

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Yusrisal, Y., and Heryanto, H., 2019. The Influence of Leadership and Competence on Work

Motivation and its impact on Employee Performance at the Koto Besar Sub-District

Office, Dharmasraya Regency. Archives of Business Research, 7(7), pp.122-131.

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